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• Job Identification 116923, • Job Category Supply Chain, • Posting Date 04/08/2026, 12:00 AM, • Locations 1425 Acacia Ave, Fullerton, CA, 92831, US (On-site), • Job Schedule Full time We're seeking an experienced Master Scheduler to join our team in Fullerton, CA. This position will manage and oversee the production of aerospace components and systems, focusing on efficient processes and waste reduction opportunities that enable high-rate production. This individual will coordinate with cross-functional teams such as Engineering, Quality Assurance, and Supply Chain to ensure production schedules are supported. Key Responsibilities: ' Oversee product transition from low-rate initial prototypes to high-rate production. ' Develop and manage production schedules to ensure on-time deliveries. ' Act as liaison between the engineering and manufacturing teams. ' Work closely with Planners to execute work orders and other transactions. ' Monitor material flow from receipt, through production, and out to shipping. ' Coordinate with cross-functional teams to ensure subcomponents are on-time to final assembly. ' Work with the Quality Assurance team to ensure that the product and processes meet customer requirements ' Route unresolved issues to the appropriate groups for resolution. ' Identify gaps and bottlenecks in material procurement and work closely with Supply Chain to ensure a continuous supply of materials. ' Support process flow improvements for increased efficiency and minimization of non-value-added time. ' Minimize gaps and bottlenecks in manufacturing resources, tooling, test equipment, and manufacturing equipment: o Report production status and Key Performance Indicators to the management and customers. o Propose and generate company processes that streamline transition from design to manufacturing. Participate in project kickoffs where manufacturing is required. Benefits/Salary: The position includes competitive wages, with a targeted range of $90,000-100,000, and a comprehensive benefits package available day one of hire, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. Howmet Aerospace curates a strong working environment through opportunities for career progression, community engagement activities, and flexible schedules contingent upon role and location. , Basic Qualifications: • Bachelor's degree or equivalent in engineering discipline preferably manufacturing or industrial, • Minimum 5 years of proven experience in Production Engineering, new product introduction, or a related field, • Hands-on experience in both prototype and production environments., • Strong understanding of customer requirements relating to quality and manufacturing processes., • Ability to read and interpret technical drawings., • Knowledge and experience operating in an ISO9001 quality environment., • Proficient with Microsoft Office applications., • Ability to effectively supervise, lead, and direst other employees., • Effective oral and written communication skills., • Experience with New Production Introduction process., • Experience setting up new production lines.

• Job Identification 116371, • Job Category Operations, • Posting Date 04/07/2026, 08:47 PM, • Locations 3000 W Lomita Blvd., Torrance, CA, 90505, US (On-site), • Job Schedule Full time General Summary: The maintenance electrician is responsible for the upkeep, repair, and installation of electrical systems and equipment, ensuring they operate safely and efficiently. Will also assist in the maintenance of facilities' tools and equipment, as well as the building and its grounds. Specific Responsibilities: • Strictly adhere to safety regulations and plant policies., • Conduct regular inspections of electrical systems, wiring, fixtures and appliances to identify faults or hazards., • Perform necessary repairs on electrical systems and equipment, including troubleshooting and fixing wiring issues., • Install new electrical systems, appliances, and fixtures as required, ensuring compliance with safety standards., • Must maintain accurate records of maintenance activities, repairs, and inspections performed on electrical systems, by paper or electronic devices., • Utilize strong problem-solving skills to diagnose and resolve electrical issues quickly and efficiently, • Perform highly diversified duties to install and maintain production machines and the plant facility's tools and equipment., • Provide emergency/unscheduled repairs of production equipment during production and perform scheduled maintenance repairs of production equipment during machine service., • Perform mechanic skills including but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting, and repair of production machines., • Read and interpret equipment manuals and work orders to perform required maintenance and service., • Diagnose problems, repair or replace parts, test and make adjustments., • Detect faulty operations, defective material and report those and any unusual situations to proper supervision., • Perform all other duties as assigned or needed., • 7+ years of total experience as an industrial electrician in manufacturing environment, • Active electricians license, • Basic knowledge of advanced industrial wiring, advanced industrial electronics, and PLC Programming, • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position, • This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items Benefits/Salary: The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. The hourly range for this position is $27-$38. , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email

• Job Identification 116933, • Job Category Operations, • Posting Date 04/08/2026, 12:00 AM, • Locations 630 E Lambert Rd., Brea, CA, 92821, US (On-site), • Job Schedule Full time Salary Range:' $30.00-40.00/hr + Shift Differential and eligibility for annual bonuses Shift: Header Machinist ' 2nd shift Position Overview: As a Header Machinist you'll be part of our team located in Brea, CA. Key Responsibilities: ' Sets, troubleshoots and operates cold heading machines, as required. ' Efficiently produces quality products that meet all expectations utilizing manufacturing drawings, process control documents, training materials, and departmental work instructions. ' Utilize all internal forms of measuring devices, such as micrometers, calipers, gages, etc. ' Communicates all pertinent and/or necessary information to fellow employees. ' Gathers materials for production such as: part drawings, tool drawings, production schedules, production requirements, production reports, etc. ' Reports production and set-up in the K-Lite production tracking system. ' Detects and reports faulty machine and/or equipment conditions, material anomalies, part / tool drawing discrepancies or other unusual shop floor activities. ' Keeps machines in best operating conditions, including replacing worn fasteners, machine parts or tooling. May be required to participate in and/or conduct trainings with new department staff. , Basic Qualifications ' 5 years of related experience. ' Experience working with Inspection Tools (Micrometer, Caliper, Drop gages, etc.) ' Ability to read and interpret blueprints. Preferred Qualifications: ' Experience with National, Okuma, and Waterbury. Physical Requirements: ' Must be able to lift approximately 50 lbs, stand for the entire shift, work in an un air-conditioned, shop environment and able to bend, twist, and squat in sometimes awkward positions for prolonged periods of time while exerting force (pushing or pulling) on hand tools used to adjust machine. Manual dexterity and visual acuity for detailed work. , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email , Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

• Job Identification 116956, • Job Category Operations, • Posting Date 04/08/2026, 12:00 AM, • Locations 1425 Acacia Ave, Fullerton, CA, 92831, US (On-site), • Job Schedule Full time Shift: Maintenance Technician - 2nd shift, 3:30pm - 12:00am Position Overview: As a Sr. Maintenance Technician, you'll be part of our team located in Fullerton, CA. Key Responsibilities: ' Ensure the effective operation of plant machinery by executing preventive maintenance tasks, including adjustments on motors, conveyors, control systems, and various production machines. ' Utilize advanced troubleshooting techniques to identify root causes of problems through observation and systematic analysis. ' Program, set up, and fine-tune CNC machine control systems and human-machine interfaces (HMIs). ' Conduct repairs on high-voltage systems (480V, 220V, 120V) and low-voltage circuits, as well as hydraulic and pneumatic components. ' Maintain comprehensive documentation for preventive maintenance activities, equipment specifications, and repair records. ' Collaborate with engineering and production teams to implement equipment modifications and enhancements. ' Mentor and provide guidance to junior maintenance staff, fostering skill development. ' Maintain an organized inventory of replacement parts and tools to ensure prompt repairs. ' Uphold rigorous adherence to all safety standards and protocols, actively participating in safety training. Follow established written specifications, procedures, and drawings to execute tasks effectively. , Basic Qualifications ' This position requires a minimum of a high school diploma or general education degree. ' A minimum of 5 years of experience in maintenance mechanics, focusing on CNC machinery. ' Strong knowledge of CNC programming languages (G-code, M-code) and various control systems (Fanuc, Siemens, Haas, etc.). ' Expertise in troubleshooting and repairing electrical, electronic, hydraulic, and pneumatic systems. ' Proven ability to interpret complex diagrams, manuals, and technical specifications. ' Familiarity with analytical tools and methodologies related to PLC and electrical systems. ' Exceptional problem-solving, analytical, and critical thinking capabilities. ' Strong mechanical skills and dexterity. ' A commitment to safety practices and continuous improvement. ' Ability to work independently and collaboratively within a team environment. • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. ' A minimum of (5) years of relevant industrial experience in a manufacturing environment is preferred. ' Certification in CNC machine maintenance or programming. ' Familiarity with predictive maintenance methodologies and tools. ' Knowledge of Industry 4.0 advancements and data-driven maintenance approaches. ' Experience with documentation processes for maintenance procedures and product equipment. ' Ability to read and understand detailed instructions and specifications. Experience with various welding techniques (TIG, MIG) is a plus. , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email , Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we're the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.

• Job Identification 116801, • Job Category Operations, • Posting Date 04/14/2026, 04:09 PM, • Locations 135 North Unruh Ave., City of Industry, CA, 91744, US (On-site), • Job Schedule Full time Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Born from many well-known and long-standing brands, Howmet Fastening Systems, headquartered in Torrance, California, is the premier designer and manufacturer of aerospace and industrial fasteners, latches, fluid fittings and installation tools. Our products are used nose to tail on commercial and military aircraft, as well as on jet engines, industrial gas turbines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current., • Supervision of Material Handlers assigned to manufacturing., • Oversees the inventory control and reporting accuracy for the location, • Collaboratively partner with Planning team for the implementation, integrations, and execution of capacity, • Assists in planning and organizing activities of the material control department to best utilize personnel to achieve short and long-range goals., • Analyze and evaluate inventory and supplier delivery problems and recommend solutions., • Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, and purchasing., • Site Import Compliance Specialist and ensures all manufactured finished products and raw materials are effectively managed to meet all US government import laws and regulations., • Provides vendors internal and external with information to ensure compliance to US laws., • Assists in clearing shipments through US Customs by contacting appropriate local staff to obtain needed information., • Provide guidance and oversee accurate preparation of export and shipping documentation for international shipments by personnel at location., • Manages location's compliance with U.S. and foreign export regulations - including ITAR, EAR, OFAC, FTSR and other regulatory agencies. Skills: • Familiarity with manufacturing operations, • Ability to manage a team of hourly Material Specialist in Shipping and Raw Material Handling, • Strong interdepartmental communication and cooperation skills, • Understanding of planning, scheduling, and capacity management concepts To perform the job successfully, an individual should demonstrate the following competencies: Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently Quantity - Completes work in timely manner; Works quickly. Safety and Security - Awareness and engagement with EHS safety and security guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly. , Basic Qualifications: • Bachelor's degree required, preferably in Engineering, Business, or Supply Chain, • Minimum of 5 years' experience in warehouse/shipping management and/or Production Control, • Previous people manager experience required, • Employee must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position., • CPIM (Certificate Production and Inventory Management) a plus, • Previous experience in Aerospace manufacturing setting preferred Benefits/Salary: The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. The salary range for this position is $95k - $105k , Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers' success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at ___. Follow: ___, ___, ___, ___, and ___. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email

Customer at TRACTIAN The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz, we ensure our Enterprise clients achieve unparalleled success with Tractian solutions. As recognized innovators in industrial technology, our team delivers immediate ROI, fosters long-term partnerships, and drives world-class net revenue retention. At Tractian, every team member is empowered to make a meaningful impact, rewarded for excellence, and supported in creating lasting value for our customers. What you'll do As a Customer Success Manager at TRACTIAN you will be responsible for managing customer projects within the manufacturing maintenance sector. You will play a crucial role in ensuring customer satisfaction and expansion by driving maintenance operational excellence and enhancing their reliability programs. • Support customers in all matters related to the usage of TRACTIAN's services, such as CBM (Condition Based Maintenance) projects as well as CMMS (Computerized Maintenance Management Systems) initiatives;, • Guarantee optimal customer satisfaction and ROI by managing both internal and external resources;, • Drive customer accounts growth by delivering successful ROI and relationship building;, • Successfully implement new projects by visiting customers during kick-off periods, as well as providing training to all stakeholders of the projects, • Business-driven mindset and customer facing experience;, • More than 5 year of experience within manufacturing environments, with a proven track record of driving operational excellence within the industry;, • Experience in management of projects and small teams;, • Excellent communication and interpersonal skills, capable of collaborating effectively with various stakeholders., • Strong analytical and problem-solving skills, with a focus on continuous improvement., • Bachelor’s degree in Engineering or a related field., • Ability to deliver under tight schedules and willingness to travel up to 25% of the time in North America., • Valid driver's license with a good standing record., • Fluency in both English and Spanish (written and verbal), with the ability to conduct professional business conversations in both languages., • Maintenance specific experience with usage of CBM and CMMS tools; Competitive Salary Premium Medical, Dental, and Vision Coverage Paid Time Off (PTO): 15 Days 401(k) Retirement Plan Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach. Gympass Membership - Access a wide range of gyms and training programs. Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities. Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.

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The Mission The real estate industry is fracturing. High-producing teams and independent brokerages are carrying too much overhead. They are looking for an exit strategy from legacy franchise models. The Houston Properties Team, part of the Real Edge Network, is capitalizing on this shift. We are not looking to recruit to our team. We are looking to attract teams & high-leverage multipliers into the Real Brokerage ecosystem to develop a like-minded network of business associates who share best practices and opportunities. Your mission is to systematically identify leaders and help them understand the ideas of a new ownership model that benefits their clients, their teams and business profitability. What You Will Do First, you will execute a modern, tech-forward inbound strategy. We don't do traditional cold calling or grind through dead lists. Instead, you will leverage AI tools, modern workflows, and data enrichment to intelligently identify true multipliers—mega-teams, independent brokerages, and influential agents looking for a better way to do business. Second, you will lead high-level consultative appointments. You will sit peer-to-peer with these top producers, helping them analyze their current models and demonstrating how the Real Brokerage ecosystem can dramatically improve their bottom line and agent success. Who You Are You are a senior-level growth operator. You are likely a former Team Leader or Director of Grown from existing real estate brands. You know how to read a P&L. You know the exact financial pain points a team leader faces when they do $50 million in volume but keep a fraction of their profit. You are highly fluent in modern technology. You don't need to be a software engineer, but you must be comfortable leveraging AI tools, CRMs, and automated workflows to initiate conversations at scale and filter out the noise. You operate without ego, you despise high-pressure sales tactics, and you understand that wealthy agents require a sophisticated, peer-to-peer consultation. The Deal We offer base stability paired with the infrastructure to build a massive, insulated wealth asset. You will receive a competitive base compensation from HPT. This removes the pressure of the daily grind and allows you to focus purely on high-leverage, strategic conversations. More importantly, you will attract these leaders in your and our name. You will be actively building your and our five-tier network. As your direct frontline brings in their own agents, you will capture recurring revenue based on thousands of micro-transactions. You will build a scalable, sellable asset that you actually own. ABOUT THE HOUSTON PROPERTIES TEAM Ranked Houston’s #1 boutique real-estate team with $2 B+ sales and 1,000 + five-star Google reviews, our purpose is simple: Empowering people to make wise decisions—at home and at work. Our core values drive everything we do: • Accountable: We do what we say, and we stand behind it., • Caring: We treat every client and teammate like they matter — because they do., • Coachable: Feedback helps us grow., • Transparent: We value honesty, not spin., • Knowledgeable: We invest in learning to better serve others. How to Jump the Queue If you’ve read this far, you’re the detail-oriented strategic thinker we are looking for. Thank you. You can apply through this portal, but the system is designed to automatically filter candidates based on rigid criteria (like holding an active real estate license). If you want to bypass the standard HR process and go straight to the top, here is the inside track: Bypass this system entirely and pitch directly to our Team Leader, Bob. His contact info is not listed here - you will need to use your resourcefulness to find his direct email or cell phone. Your Mission: Bob is a High D/I on the DISC profile. His focus right now is scaling the Real Edge Network to 3,000+ agents. • Review these resources: ___, ___ and the ___., • Formulate your strategic thesis: How would you map out an 18-month growth runway to reach the far right tab of the calculator, leveraging modern inbound marketing, network effects, and technology instead of relying on traditional cold calling?

Overview Daisy is a national smart space installation and services company that simplifies smart home and office technology to make it work optimally, solving one of the biggest in-home problems today and bringing more joy into the lives of our clients As we expand, we’re seeking a detail-oriented and proactive Bookkeeper to support our financial operations and help us scale efficiently. This position will report to the Senior Accounting Manager. Key Responsibilities • Maintain accurate and timely records of accounts payable, accounts receivable, and general ledger entries Timely customer invoicing, and oversee collections • Manage vendor and credit card payments, • Reconcile bank, credit card, and merchant accounts monthly, • Prepare and review monthly financial statements, job cost reports, and cash flow forecasts, • Monitor inventory, COGS, and project profitability, • Support accurate and compliant revenue recognition in accordance with ASC 606, based on project milestones and service delivery, • Track deferred revenue and ensure proper timing of income recognition for multi-phase installations, • Manage 1099 Tax Filings, • Ensure systems are aligned and reconciled between QuickBooks Online, NetSuite, and project management tools, • Coordinate with leadership to manage budgeting and forecasting, • Ensure proper sales tax tracking and filing for multiple jurisdictions, • Support inventory and cost of goods sold tracking, • Ensure integration and accuracy across QuickBooks Online, NetSuite, and CRM/inventory systems, • Support the local San Carlos branch with office administrations tasks Qualifications • 3+ years of experience in accounting or bookkeeping, preferably in a service-based or technology/installation business, • Proficiency in QuickBooks Online is required, • Experience with NetSuite is highly preferred, • Solid understanding of GAAP accounting principles, • Familiarity with job costing, inventory, and project-based accounting, • Strong attention to detail and organizational skills, • Proficient in Excel and other cloud-based tools (Google Workspace, Dropbox, etc.), • Ability to work independently, manage multiple priorities, and meet deadlines, • Excellent communication skills and ability to work cross-functionally Work Environment & Expectations • This is a hybrid role based in San Carlos, CA, • In-office presence required 3 days per week for collaboration, vendor coordination, and documentation management, • Remaining time can be remote/flexible What We Offer • Competitive salary (commensurate with experience), • Flexible work schedule with hybrid flexibility, • Opportunity to join a growing business in the smart tech industry, • Supportive, entrepreneurial team environment, • Exposure to innovative technologies and integration workflows Additional Information We are a smoke, alcohol and drug free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed ___. If you receive a suspicious offer, ___ Flexible work from home options available. Compensation: $70,000.00 - $90,000.00 per year Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we’re looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we’re always welcoming new Technicians! We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate. We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, ___

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at ___. What we’re looking for We're looking for a Principal PM to own one of our most strategic product bets. This is a role for someone who thinks in systems, operates at the intersection of product and platform, and knows how to turn a long-term vision into a quarterly plan that actually ships. You'll work at the senior individual contributor level with a player-coach remit, setting strategy, influencing cross-functional teams, and developing the PMs around you. This is not a role for someone who wants to manage up and delegate down. It's for someone who still loves the work What you’ll be working on • Own strategy and roadmap for a high-priority initiative with direct revenue impact, • Define the long-term vision while staying close enough to execution to catch when things drift, • Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs, • Mentor and elevate the PMs around you through example, not just feedback, • Bring commercial rigor to every roadmap decision connecting features to outcomes, • Work with platform and infrastructure teams to define what capabilities are needed and in what order We’d love to hear from people with • 8+ years in product management with a track record of owning complex, cross-functional bets, • Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops, • Strong strategic long term and short term instincts, • Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience, • Proven ability to influence without authority across large, matrixed organizations, • Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output, • Comfort with AI and data as product primitives — you know how to build things that feel intelligent, • Experience at a SaaS company serving SMB or mid-market customers, • Background in integration-heavy products or platforms with rich API ecosystems, • Familiarity with AI-powered recommendation or next best action systems The base pay provided for this position ranges from $208,250.00/year - $208,250.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the ___ to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with___, opening new hubs in ___ and ___, crossing the threshold of ___, and earning recognition as one of the Most Inspiring Workplaces across ___ and ___. We live our___—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Your data For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our ___. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2025.) We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social, helping brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting ___. We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great. So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth. This position is on the DevOps team, supporting the MNTN platform and Engineers. The right person will not only have a deep knowledge of system administration and GCP, but will also be able to work with a variety of Developers. You will work closely with our Engineering team and help meet the service's requirements. What you’ll do • Design, provision, and manage infrastructure primarily on Google Cloud (GKE) and other cloud environments, with Kubernetes as the core platform abstraction. Work directly with engineering counterparts on the design and implementation of cloud-based infrastructure solutions., • Build platform capabilities, internal developer portal (IDP) components, and self-service tooling that reduces friction for engineers and standardizes how services run in production., • Design and build automations and infrastructure tooling with GitOps as a fundamental principle, integrating with APIs, cloud SDKs, and Kubernetes components., • Create and manage CI/CD pipelines (e.g., ArgoCD, Argo Rollouts, Argo Workflows, GitHub Actions), ensuring safe, observable, and repeatable deployments across environments., • Partner with engineering teams to define scalable infrastructure patterns, reusable modules, and cost-efficient solutions based on usage and growth requirements., • Monitor infrastructure spend and contribute to cost analysis, optimization, and FinOps practices to improve cloud efficiency., • Improve observability, alerting, SLOs, and runbooks to strengthen reliability and incident response., • Implement cloud security and compliance best practices, including IAM design, workload identity, secrets management, and container security standards. What success looks like • Ensures our Kubernetes platform runs predictably and resiliently in production, with fewer incidents, faster recovery, and strong operational discipline across environments., • Delivers meaningful improvements to developer experience by increasing automation, expanding self-service capabilities, reducing friction, and earning high trust and satisfaction from engineering teams., • Continuously enhances platform standards, automation, and cost governance - improving infrastructure safety, consistency, security, and efficiency. What you’ll bring • 5+ years in DevOps, SRE, or Platform Engineering, with strong production experience in GCP and Kubernetes (GKE). Experience with additional cloud providers is a plus., • Strong automation skills, programming and scripting in Python, including working with APIs, SDKs, and CLIs., • Proven experience operating Kubernetes in production, including Helm, ArgoCD, operators, Kustomize, networking, autoscaling, and RBAC., • Deep expertise in Terraform / OpenTofu and infrastructure-as-code best practices; experience designing reusable modules and managing multi-environment deployments. Terragrunt is a plus., • Hands-on experience supporting hybrid or multi-cloud deployments where appropriate., • Solid understanding of cost modeling, tagging strategies, and cloud cost optimization techniques (FinOps awareness a plus)., • Familiarity with microservices architectures, service discovery, and containerization workflows., • A platform mindset: you’ve built tools, abstractions, or paved roads that improve developer velocity and system reliability., • Strong communication skills and a habit of clear, useful documentation. MNTN Perks • 100% remote within the US, • Flexible vacation policy, • Annual vacation allowance for travel related expenses, • Three-day weekend every month of the year, • Competitive compensation, • 100% healthcare coverage, • 401k plan, • Flexible Spending Account (FSA) for dependent, medical, and dental care, • Access to coaching, therapy, and professional development About MNTN Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN. MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue. Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Tarte, Decked, and National University. #LI-Remote

NCG Medical is a profitable and growing Revenue Cycle Management firm based outside of Orlando, FL. Our company has over 40 years of a successful track record of developing solutions for private practice physicians. We are continuing to grow and are excited to welcome several new client accounts and are adding to our team. Responsibilities: • Ability to work in a fast paced environment, work daily aging reports and follow up on high-volume insurance claims., • Analyze and resolve EDI claim rejections and batch denials., • Interpret and act on Explanation of Benefits (EOBs) and insurance payment details., • Ability to file initial and secondary appeals, including second-level appeals., • Monitor and identify trends in claim rejections and denials; clearly communicate findings to management and suggest resolutions., • Ensure daily submission of insurance claims and resubmission of corrected claims., • Utilize knowledge of ICD-10, CPT, and HCPCS coding, including ICD-10 to CPT code mapping., • Reference and apply LCD (Local Coverage Determinations) and NCD (National Coverage Determinations) appropriately to ensure coverage compliance., • Maintain documentation and professional communication with providers regarding claim status and insurance requirements., • Collaborate with team members while also operating independently with minimal supervision. Requirements: • Extensive knowledge of the medical revenue cycle and its impact on financial performance., • Strong understanding of medical coding, billing, and reimbursement processes., • Demonstrated experience working with EDI clearinghouses and insurance portals., • Must be proficient in Microsoft Excel and Word., • Strong analytical and problem-solving skills, with the ability to think creatively to resolve claim issues, • Excellent attention to detail, strong organizational skills and proven reliability. ., • Must demonstrate the ability to thrive in a fast paced, high volume environment while maintaining accuracy and professionalism., • Team-oriented with a strong work ethic and dependable performance., • Must demonstrate reliability and dependability in all aspects of the position.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: We are seeking an experienced and strategic Senior Manager of Enterprise Customer Success to help lead our Enterprise Customer Success team at Drata. The ideal candidate will possess a deep understanding of customer relationship management, a proven track record of managing and growing large enterprise accounts, and the ability to develop and execute strategies that drive customer satisfaction, retention, and expansion. This role requires a leader who can balance strategic thinking with hands-on execution—someone who will build and own critical CS processes, drive cross-functional collaboration across Sales, Product, Engineering, Professional Services, and Support teams, and serve as a trusted advisor to both customers and internal stakeholders. You will be instrumental in scaling our enterprise CS motion while maintaining the high-touch, consultative approach that our largest customers expect. For this role, we will be hiring a candidate in only one of the three locations: Austin, Chicago or Dallas. What you’ll do: Team Leadership: * Lead and manage a team of Enterprise Customer Success Managers, providing guidance, mentorship, and performance feedback. Foster a collaborative and customer-focused culture within the team. * Highly disciplined to ensure the CS team is on point with CRM hygiene, customer cadence, and providing high value-add activities with direct correlation to financial performance. * Collaborate with Customer Success Managers to optimize customer value and support their work with Drata's enterprise customers. * Customer Relationship Management: * Develop and maintain strong relationships with key stakeholders at enterprise-level customers. * Understand the unique needs of each customer, ensuring their business objectives are met through our solutions. * Identify opportunities for upsell and cross-sell based on customer needs and usage patterns. * Strategy and Planning: * Collaborate with cross-functional teams’ stakeholders (Solution Architects, Implementation Managers, Account Management/Sales, Product, Engineering, Support) to develop and execute customer success strategies that align with the company's goals specifically in achieving customer satisfaction, retention and expansion. * Continue to revamp and develop customer journeys relevant to Drata’s enterprise customer segment including a comprehensive customer success plan, high impact activities such as roadmap/business value realization, and metrics to measure outcomes. * Monitor and refine as necessary our approach and design to align with comprehensive adoption strategies for our largest, most strategic customers. * Customer Advocacy: * Serve as a CS management point of escalation for customer issues and concerns, ensuring swift resolution and customer satisfaction. * Advocate for customer needs internally to drive overall product improvements and enhancements. * Provide thought leadership for our customers and build executive-level relationships with key accounts. * Retention and Expansion: * Develop and implement strategies to proactively identify and address churn risks, ensuring high customer retention and expansion rates. * Work with the CS team and customers’ champions to identify overall opportunities for expansion and facilitate the growth of the customer's usage of our products. * Performance Metrics: * Monitor and refine key performance metrics for the enterprise customer success team, including customer satisfaction, net promoter score, retention rates, and expansion revenue. * Reporting and Analysis: * Utilize data and analytics on team and customer performance, identify trends, and make data-driven decisions regarding process improvements, tools, and service model What you’ll bring: * Experienced in scaling a CSM team into 2X in a hyper growth environment. * Proven track record of managing and growing large enterprise accounts, driving customer satisfaction and retention. * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. * Strategic thinker with the ability to develop and execute customer success strategies that align with company goals. * Strong analytical skills, with the ability to use data to drive decision-making and identify trends. * Proficiency in using customer success software and CRM tools. Requirements: * Bachelor's degree in Business/Marketing/similar are preferred and relevant certifications are a plus. * 10+ years of experience in customer success, account management, or a related role within the SaaS industry. Strong preference for GRC and/or Security backgrounds. * 5+ years of experience in a leadership or management capacity. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and/or stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $195,700 - $241,700 Tier 2: $176,100 - $217,600 Tier 3: $156,600 - $193,400 You can view which tier applies to where you plan to work ___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

About the RoleAttentive is seeking a Senior Director of Global Accounts Receivable that will report directly to the Controller. This role will build and lead a team responsible for the company's billings and collections operations, and partner closely with the Business Systems, Revops, and Accounting teams to enhance and automate our current processes. They will be responsible for ensuring that our people, processes and systems in the Billing and Collection functions are able to efficiently scale to support the ongoing growth and success of Attentive. • Own Global Accounts Receivable Operations: Take full accountability for the customer billing lifecycle from integrating invoices from Salesforce to NetSuite, invoice generation, through the cash collection process., • Drive Operational Excellence: Refining processes and SLAs across the accounts receivable cycle while reducing manual interventions through systematic process improvements and automation., • Optimize Dunning Process: Optimize and automate the dunning process to drive down DSO and reduce the cost associated with external collection efforts., • Build Systems & Automation: Partner with Business Systems team to lead billing system configurations, automate workflows, and integrate billing systems with a goal of being able to generate and send out all invoices on Day 1 of the close process., • Partner with Deal Desk and GTM Teams: Provide strategic consultation on billing capabilities and deal structuring to enable seamless contract-to-billing execution., • Ensure Customer Experience Excellence: Serve as an escalation point for billing inquiries and disputes, maintaining exceptional customer experience throughout the billing cycle., • Automate Preflight Billing Checks: Work with the Business Systems team to introduce system automation to the preflight billings checks to ensure the accuracy of customer invoices on Day 1., • Partner with Technical Accounting on Contract Review: Be aware of typical contract pitfalls and work closely with Technical Accounting and Revops in preventing contract terminology that creates revenue recognition issues., • Build Revenue Recognition Process in NetSuite: Utilize NetSuite ARM to build out automated revenue recognition processes including integrations with Salesforce for SSP calculations., • Establish Controls & Compliance: Implement compliance controls, segregation of duties (SOD), and audit-ready processes supporting enterprise-grade operations., • Deliver Analytics & Insights: Develop KPI dashboards and billing and collections metrics for data-driven decision-making., • Build and Lead Team: Establish, scale, and develop the global accounts receivable team; define OKRs, clarify priorities, drive results, and develop team members through mentorship and coaching., • Global Accounts Receivable Experience: A leader with a demonstrated track record of success and career progression. Experience in establishing processes and using technology to automate routine operations. Can demonstrate success in partnering cross functionally so the Accounts Receivable function is relied on as a strategic voice to help guide Attentive through its future growth., • Desired Industry Experience: Experience within a successful high-growth SaaS/Enterprise Software company. An understanding of marketing software in a SaaS model is preferred, • Accounts Receivable Experience at Scale: Leadership experience within a successful and growing $200M+ company., • Public Market / IPO Readiness: Public Market experience and/or experience helping guide a company through the initial public offering process or public market readiness, • High-Growth Experience: Experience and/or ability to work in a high growth and fast-paced environment; building and implementing scalable billing and collection processes utilizing cutting edge technology, including AI., • System Experience: We strive to use best-in-class software to help our Global Accounts Receivable function run as efficiently as possible. Our current technology stack includes: Netsuite, Netsuite Advanced Revenue Management, Zone Advanced Billing, Tesorio, Paystand and Salesforce. Experience with these applications is a plus., • Strong Communicator & Presenter: Excels in written and visual communication and messaging. Ability to comfortably present complex concepts to team members and internal stakeholders in a simple and concise manner to drive alignment is critical. #LI-NR1

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Team: Product Reporting to: Senior Director of Product Management Location: Asia-based Preferred About ELSA ELSA is a global leader in AI-powered English communication training, dedicated to transforming how people learn and speak English with confidence. Founded in 2016 and headquartered in San Francisco, we operate across the U.S., Vietnam, Portugal, Indonesia, Brazil and Japan. Powered by proprietary speech-recognition technology and generative AI, ELSA delivers real-time, hyper-personalized feedback to help learners improve pronunciation, fluency, and overall communication effectiveness. With over 50 million learners and 1 billion hours of anonymized speech data, ELSAs depth of language training intelligence is unmatched in the industry. Our B2B flagship platforms ELSA Enterprise and ELSA Schools empower organizations and educational institutions to elevate communication capabilities and unlock personal and professional opportunities for their people. We design engaging, bite-sized learning experiences that adapt to each learners goals and context, ensuring measurable improvement and lasting confidence. Our vision is to become the global standard for real-time English communication training, enabling 1.5 billion language learners worldwide to speak clearly, be understood, and share their stories with the world. Backed by world-class investors including Googles Gradient Ventures, Monks Hill Ventures, and SOSV, ELSA has been recognized among the top global AI innovators: * Forbes Top 4 Companies Using AI to Transform the World * Research Sniper Top 5 Best AI Apps * ASU+GSV EdTech 150 * CB Insights Top 100 AI Companies We are scaling aggressively on the enterprise side — moving from a tool that companies deploy to a platform that enterprises depend on. That means deeper integrations, smarter engagement loops, and the kind of reporting that makes renewal decisions easy. Join us in shaping the future of language learning and empowering millions to unlock opportunity through confident communication. Job overview: As Senior Product Manager for B2B, you will own the product experience for ELSA's enterprise segment — from the moment a company enrolls learners to the day they renew (and expand). You'll work directly with the Head of Product, engineering, customer success, and our largest clients to build the features that drive measurable skill improvement and make ELSA sticky at the account level. This is a high-ownership role. You'll own enterprise engagement, admin tooling, reporting, and the integrations that make ELSA work inside large organizations. You'll sit close to revenue — your roadmap directly impacts renewal rates and expansion ACV Key Responsibilities * End-to-end product development for the B2B segment — admin dashboards, learner engagement, manager reporting, LMS/SSO integrations, and onboarding flows for enterprise accounts * The engagement loop that keeps learners active after their first month — because disengagement in months 2–3 is where B2B churn begins * Product metrics tied to learning outcomes (e.g. proficiency score improvement) and account health (active learners, usage depth, renewal risk signals) * Zero-touch enrollment and scalable onboarding for large enterprise deployments — reducing CS burden and time-to-value for new accounts * Collaboration with the AI/ML team to surface personalized learning paths and coaching insights that administrators and L&D teams can act on * A clear, well-prioritized roadmap grounded in customer evidence, renewal data, and commercial impact — communicated directly to the CEO, Head of B2B, and enterprise clients * Voice of the customer inside PED — synthesizing feedback from CS, account managers, and client QBRs into concrete product decisions What You Will Have Must-Haves: * 5+ years of product management in B2B SaaS or enterprise-facing digital products * Demonstrated experience driving measurable outcomes in enterprise accounts — activation, engagement, renewal, or expansion * Strong analytical instincts — comfortable working with product analytics (Amplitude, Mixpanel, or similar) and structured data to diagnose engagement gaps and prioritize interventions * Experience building or improving admin tools, reporting dashboards, or enterprise onboarding flows * Excellent written and verbal English; able to present roadmap trade-offs credibly to C-suite and to enterprise client stakeholders * High ownership mentality — you treat pipeline health and renewal rates like your own business Strongly Preferred: * Experience with HubSpot (Sales, Marketing, Service, Operations Hubs) * Experience with quoting engines, billing systems, or CPQ tools. * Familiarity with data warehouses and ETL pipelines principles. * Understanding of SaaS principles, challenges, and best practices. * Python knowledge to write custom scripts for data transformations or to interact with APIs. * AI tool familiarity LangChain, LLM orchestration frameworks, RAG pipelines, etc. Why ELSA * Mission that matters — millions of professionals improve their careers through better English communication every day * Proprietary speech AI with a genuine moat — our coaching engine is not a wrapper on a general LLM * Fast-moving, low-bureaucracy culture — your roadmap can reach enterprise users across dozens of countries within weeks of launch * Significant upside as ELSA scales its enterprise business globally, including large-scale partnerships across Asia * Fully remote-friendly with a globally distributed team * A product leader who moves fast, thinks in frameworks, and will invest directly in your growth * Comprehensive employee well-being benefits. * Opportunity to contribute to a fast-growing, well-funded Silicon Valley startup with global impact.

Marketing Operations is the operational backbone of our marketing strategy. This role leads the technical orchestration of our marketing tech stack and the standardization of processes required to scale engagement and quality pipeline. As the ultimate HubSpot authority, you will deploy the platform’s full technical potential to maximize funnel velocity and revenue attribution. Reporting to the Sr. Manager of Revenue Operations, you will be a revenue-minded leader, acting as the primary technical bridge between Marketing and RevOps to ensure our execution is perfectly aligned with business needs and data integrity. Candidates in the San Francisco Bay Area would be hybrid with 2 days/week in office As a Marketing Operations Manager, you will: • Architect and govern the end-to-end marketing automation ecosystem, ensuring seamless data flow between HubSpot, Web/Engineering, and Revenue Operations., • Orchestrate and maintain the Global Reporting Framework within HubSpot, ensuring 100% data integrity and providing a "single source of truth" for lead-to-revenue performance., • Partner with Marketing Leadership to design and scale a measurement program that proves the ROI and efficacy of all marketing spend., • Serve as the primary SME for the marketing tech stack, proactively sourcing and implementing new solutions (e.g., referral/partner platforms) to solve business bottlenecks., • Act as the operational bridge between Marketing, Web/Engineering, and RevOps to eliminate execution friction and accelerate campaign velocity., • Design and own technical tracking frameworks for major multi-channel initiatives, ensuring accurate attribution for high-stakes programs like SEMA or direct mail. To be successful in this role, you'll need: • 5+ years in Marketing/RevOps, specifically within a high-growth B2B SaaS environment., • Expert-level HubSpot proficiency with a track record of orchestrating complex automation and advanced data hygiene., • Technical Web & Tracking Fluency, including expert-level Google Tag Manager (GTM), GA4, and JavaScript-based tracking pixels., • The "Architect" Mindset: Ability to translate complex business goals into functional technical requirements for Marketing and Engineering., • Attribution Expertise: Hands-on experience with multi-touch attribution tools (e.g., Dreamdata) and lead-to-revenue reporting models., • Proven Project Orchestration for high-stakes, multi-channel initiatives (Events, Direct Mail, Digital) with 100% attribution accuracy., • Experience sourcing, vetting, and fully deploying new MarTech solutions (e.g., Partner/Referral platforms)., • A "figure-it-out" operator who can diagnose and fix execution bottlenecks without constant developer support. In the United States the range is typically a salary of $120,000 to $130,000 + bonus program. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date, • Short term and long term disability, • Employee assistance program, • Reimbursement for a personal health and wellness membership, • Generous parental leave, • 401(k) available upon hire, • 11 paid holidays, • Flexible time off - take the time off you need!, • Matching donations for approved charitable organizations, • Group volunteer efforts Check out our ___, ___, or ___ about what it’s like to work at Shopmonkey. Join our team of ___ who love what they do, and change the auto industry by helping every shop thrive. The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey ___ a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey ___ #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in ___ and ___. Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at ___. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications., • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer., • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s ___ page, or our official ___ The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from ___ and ___. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

FOIA Disclosure Product Manager Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a FOIA Disclosure Product Manager to join our team supporting the IT mission of a large federal agency. This position will allow candidates to demonstrate expertise in performing product management and product marketing tasks. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: • Drive the SecureRelease product and business-planning process across cross-functional teams of the company, • Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective, • Assess current competitor offerings, seeking opportunities for differentiation, • Analyze product requirements and develop appropriate programs to ensure they’re successfully achieved, • Develop, implement, and maintain production timelines across multiple departments, • Drive the execution of the SecureRelease product, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch, • Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams, • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI, • Analyze market data to develop sales strategies, and define product objectives for effective marketing communications plans, • Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization, • Develop product positioning and messaging that differentiates Deloitte and its features across primary market segments, • Manage and deliver Release Notes, • Schedule walkthroughs, • Manage client notifications, • Schedule product deployment, • Manage the feature requests queue and priorities Qualifications: • Bachelor’s degree in product design or engineering, • Strong experience in a dynamic product management role, • Proven experience overseeing all elements of the product development lifecycle, • Highly effective cross-functional team management, • Previous experience delivering finely-tuned product marketing strategies, • Exceptional writing and editing skills combined with strong presentation and public speaking skills Ideally, you will also have: • Master’s degree in product design or engineering, • Previous software and web development experience, • Proven experience working as a product developer in a non-managerial role Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. • Health, Dental, and Vision, • Life Insurance, • 401k, • Flexible Spending Account (Health, Dependent Care, and Commuter), • Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: ___ or contact: Email: ___sklfsd #CJ$116,480 - $158,080 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner, Strategic Accounts is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 8+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 25% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $100-125K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Coding & Billing Specialist Role: The Coding & Billing Specialist is a critical, full-time, salaried position within firsthand’s clinical documentation team. This role is a foundational hire, offering the opportunity to define key processes and program elements for comprehensive and accurate coding of clinical services. Key Responsibilities - As a specialist in this function, your responsibilities will include: • Coding & Auditing:, • Perform day-to-day encounter coding for services, procedures, diagnoses, and treatments., • Verify that all assigned codes (ICD, CPT, and HCPC) are compatible, appropriate, and accurate for billing., • Audit clinical notes for supporting documentation and code to the highest specificity., • Use medical terminology to confirm clinical documentation supports the reported diagnoses., • Conduct coding corrections., • Claims & Revenue Cycle Management:, • Prepare and submit claims for payment., • Correct and resubmit rejected claims., • Maintain Accounts Receivable (A/R) for revenue cycle management., • Expertise & Process Improvement:, • Serve as the subject matter expert on firsthand's billing systems, including the Electronic Health Record (EHR) and Clearinghouses., • Advise on and implement ongoing process improvements related to coding and billing., • Develop and update procedures manuals to ensure correct coding standards and minimize fraud/abuse risk (e.g., revising the master CPT list)., • Education & Support:, • Educate firsthand Advanced Practice Nurses (APNs), Nurse Practitioners (NPs), and other team members on proper code selection, documentation, procedures, and requirements., • Provide technical guidance to clinical staff in resolving coding issues, such as incomplete or ambiguous documentation. What You Will Bring • Experience & Qualifications:, • 4+ years of experience as a medical billing and coding specialist, leveraging an EHR system., • A High School diploma or equivalent., • Required Medical Coder Certification: Certified Professional Coder (CPC) from AAPC or Certified Coding Specialist (CCS) from AHIMA., • Nice-to-have: Certified Risk Adjustment Coder (CRC) from AAPC., • Skills & Knowledge:, • Strong knowledge of ICD-10-CM and CPT coding guidelines., • Proficiency in medical terminology, with the ability to read and interpret medical procedures and documentation., • Expertise in state and federal Medicare reimbursement guidelines., • Ability to quickly gain proficiency in firsthand’s specific EHR, Clearinghouse, and other billing software., • Strong multi-tasking skills and consistent attention to detail., • Excellent written and verbal communication skills for maintaining collaborative relationships with APNs, NPs, the Clinical Documentation Integrity Specialist, and other team members., • Support firsthand’s mission, vision, and values by demonstrating respect, dignity, empathy, and professional conduct. Base salary range: $55,000 - $55,000 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time. firsthand Health will only contact candidates from email addresses ending in @___. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach, please do not respond.

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. We are seeking a highly skilled and experienced Strategic Account Executive across the Western U.S., including California, Oregon, Washington, Nevada, Arizona, Utah, Colorado, Idaho, Montana, and Texas to join our New Logo team and drive new customer acquisition within some of the largest and most complex enterprise organizations. In this role, you will own a key sales territory, navigating matrixed enterprise companies and selling to highly technical personas such as software engineers, engineering leaders, and architects. As a strategic partner to our customers, you will bring a proven ability to lead sophisticated sales processes, uncover opportunities within massive organizations, and drive adoption of Temporal’s solutions. Your entrepreneurial mindset will help you thrive in a high-growth, startup environment, while your expertise in scaling revenue within complex organizations will make you an invaluable asset to our team. Come work with some of the brightest minds in the tech industry and help transform how modern applications are built. You will contribute to the growth of a category-defining company at the forefront of innovation. • Own and manage the entire sales cycle, from prospecting to close, with a focus on acquiring new enterprise customers, • Develop and execute strategic sales plans to break into large, matrixed enterprise accounts, • Engage with software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of use cases, • Navigate complex technical discussions and align Temporal’s capabilities with customer priorities, • Build and nurture quality relationships with prospects, acting as a trusted advisor throughout the sales process, • Partner with customer success, solutions architecture, and product teams to ensure a seamless customer experience, • Leverage your expertise in enterprise sales to identify and capture high-value opportunities within large, complex organizations, driving net-new customer acquisition, • Innovate and adapt sales strategies to meet the dynamic needs of enterprise businesses in a rapidly evolving market, • Demonstrated expertise in enterprise software sales, typically gained through 7+ years of experience in similar roles, • Proven track record of selling to software engineers, technical decision-makers, and engineering leaders, • Navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities, • Demonstrated success navigating and closing deals within large, matrixed enterprise organizations, • Experience driving high-growth sales motions within enterprise accounts, identifying opportunities, and scaling revenue, • Comfortable operating in a fast-paced, high-growth environment with a hands-on approach and entrepreneurial mindset, • Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization, • Demonstrated success in consistently achieving or surpassing sales goals, • Experience working with cutting-edge developer tools or infrastructure products, • Familiarity with consumption-based sales models and driving adoption of technical products, • Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences, • A passion for technology and a deep curiosity for solving complex customer challenges, • The estimated pay range for this role is an OTE of $300,000 - $400,000 OTE (50/50 split), • This role is eligible to participate in Temporal's equity plan Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits • Unlimited PTO, 12 Holidays + 2 Floating Holidays, • 100% Premiums Coverage for Medical, Dental, and Vision, • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available), • Empower 401K Plan, • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with ___. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks • $3,600 / Year Work from Home Meals, • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships), • $1,200 / Year Lifestyle Spending Account, • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you), • $74 / Month Reimbursement for Internet, • Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.

Forbes is an iconic global media brand that has symbolized success for over a century. Fueled by journalism that informs and inspires, Forbes spotlights the doers and doings shaping industries, achieving success and making an impact on the world. Forbes connects and convenes the most influential communities ranging from billionaires, business leaders and rising entrepreneurs to creators and innovators. The Forbes brand reaches more than 140 million people monthly worldwide through its trusted journalism, signature ForbesLive events and 49 licensed local editions in 81 countries. We are seeking a Group Product Manager, Audience Experience & Growth to lead high-impact initiatives that drive audience engagement, retention, and growth across Forbes.com. This is a remote role. In this position, you will own the end-to-end reader experience across core page templates and interactions, with a focus on evolving front-end experiences that meaningfully influence how audiences discover, consume, and return to Forbes content. You will collaborate closely with Product, Engineering, Product Design, Editorial, Audience Development, Business Intelligence, Consumer Revenue, and Advertising teams to deliver scalable experiences that support both audience growth and business outcomes. This is a highly cross-functional leadership role with the opportunity to expand scope and influence as Forbes continues to evolve its digital platforms. This role offers a rare opportunity to shape the future of a globally recognized media brand at massive scale—owning foundational experiences used by millions of readers each day, while helping define how a modern publisher grows, monetizes, and connects with its audience in a rapidly changing digital landscape. Responsibilities • Own the product vision for the ___ sitewide experience, driving audience growth and engagement across core templates (homepage, articles, landers) and off-site channels including Push and Apple News., • Drive audience growth and engagement by improving key metrics such as time spent, recirculation, return frequency, and depth of engagement., • Lead testing and iteration to optimize user experience, performance, and conversion across high-impact surfaces., • Partner across Product, Engineering, Product Design to deliver scalable, accessible, and performant front-end experiences, balancing speed, quality, and technical constraints., • Collaborate with Editorial, Audience Development, Consumer Revenue, and Advertising teams to align product initiatives with audience growth goals and evolving discovery patterns., • Design and evolve audience experiences with an understanding of monetization models, ensuring page layouts and interactions balance user value, performance, and revenue outcomes while maintaining editorial integrity., • Identify and launch new formats, modules, and experiences that unlock incremental audience and revenue growth., • Partner closely with Business Intelligence to define success metrics and KPIs, using insights to inform prioritization, experimentation, and roadmap decisions., • Communicate performance, learnings, and product strategy to senior stakeholders., • Act as a senior product leader across initiatives, driving alignment and execution across cross-functional teams and mentoring other product managers as opportunities arise, with potential to take on formal people leadership responsibilities over time. The Ideal Candidate • 6–8 years of product management experience, with ownership of consumer-facing digital products at scale., • Proven ability to drive audience engagement, retention, and growth through product- and experience-led initiatives., • Strong experience partnering with Product, Engineering, and Product Design on front-end or user experience–focused products., • Demonstrated success working cross-functionally with editorial/content, data, and business stakeholders., • Data-informed decision-maker with experience using experimentation, metrics, and insights to guide prioritization., • Excellent communication and stakeholder management skills, with the ability to influence across teams and levels. Plus • Experience in digital media, publishing, or other content-driven platforms., • Familiarity with monetization models such as advertising, subscriptions, or commerce, and how they intersect with user experience., • Experience collaborating with analytics or Business Intelligence teams to define and measure product success., • Comfort operating in fast-moving, highly visible environments with large, diverse audiences., • Passion for building audience-first products that balance editorial integrity, user value, and business outcomes. The annual base salary range for this role is $140,000 - $150,000 Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so. Should we make any such changes, this advertisement will be revised to reflect such revisions. We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes. Thank you for your interest in joining Forbes! #LI-PM1 #LI-Remote Forbes aims to offer employees the flexibility they need in order to be successful. Some positions may require candidates to be based in a specific location for consideration while some roles may be fully remote (within the U.S.) if it aligns with the needs of the position. This position is only open to candidates residing in California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, & Washington. Due to business operations and compliance requirements, we are unable to consider applicants based outside these states at this time. Forbes is an equal opportunity employer.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the Seattle area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Join the Team! Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in career you love? At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart! We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices. Overview Align seeks a hands-on, detail-oriented Senior Accountant with 4–6 years of corporate accounting experience and deep expertise in Sage Intacct to support our growing IT services organization. This role will lead the Sage Intacct ERP implementation from a Accounting Team user perspective, working closely with external software consultants for the configuration and internal stakeholders to ensure a successful rollout and ongoing optimization. The ideal candidate has strong accounting fundamentals, experience managing month-end close, reconciliations, and reporting, and is a power user of Sage Intacct. This role is well-suited for someone with a passion for improving systems and processes while contributing to high-quality financial reporting. • This hybrid role reports to the Controller and will primarily work remotely, with 3 days per week in our Iselin, NJ office., • Full-time position with base salary in the $110,000–$115,000 range (commensurate with experience), full benefits, paid training, and performance-based bonuses. Key Responsibilities Sage Intacct Implementation & Optimization • Serve as the accounting team lead for Sage Intacct implementation, collaborating with internal teams and external consultants., • Manage configuration, data migration, testing, validation, and training from a user/functional perspective., • Partner with software vendors to integrate relevant software (e.g., ConnectWise, Procore, Avalara, Microsoft Report Designer, Brightgauge, SmartConnect) into Sage Intacct and improve and automate accounting workflows, • Post-implementation, serve as the go-to Sage Intacct power user, identifying opportunities to enhance workflows and reporting., • Ensure full and effective use of core modules (GL, AP, AR, Projects, Expense, Cash Management, Reporting). Core Accounting & Reporting • Work closely with the Controller to support monthly and year-end close processes, including journal entries, accruals, and reconciliations., • Prepare monthly, quarterly, and annual financial statements in accordance with GAAP., • Perform detailed account reconciliations, including cash, intercompany, and deferred revenue accounts., • Validate AR and revenue data across systems to ensure consistency with the general ledger., • Support audit preparation and participate in internal and external audit activities., • Additional special projects and team support as needed. Process Improvement • Work with the Director of Accounting to enhance internal controls and documentation during and after ERP deployment., • Recommend enhancements and design reports and dashboards using built-in Sage Intacct tools., • Assist in Avalara integration, tax compliance, and sales tax reconciliations. Financial Planning & Analysis Support • Conduct variance analysis on actuals vs. budget., • Provide ad hoc reporting, insights, and support for executive decision-making., • Assist in building financial models for forecasting and cash flow analysis., • State registrations, annual filings and compliance Qualifications • Bachelor’s degree in Accounting or Finance required; CPA or CPA-track a plus., • 4–6 years of progressive accounting experience, ideally in an IT services or professional services firm., • Strong experience with Sage Intacct (implementation and/or daily use); experience leading or supporting ERP implementations from the user side is required., • Demonstrate fluency in Sage Intacct and ability to guide system usage and training post-implementation., • Meet high standards for accuracy, timeliness, and transparency in all reporting., • Maintain clear documentation of workflows and ERP configurations for accounting processes., • Solid understanding of GAAP, internal controls, and month-end processes., • Advanced Excel skills; familiarity with system integrations and reporting tools a plus., • Ability to manage multiple priorities in a fast-paced, evolving environment., • Self-motivated, detail-oriented, and proactive in problem-solving and process improvement., • Strong communication and collaboration skills, with the ability to work across departments and with external consultants/vendors. For more details, visit ___. Tier - 2 Align is a premier global provider of technology infrastructure solutions. Align specializes in designing and deploying technology infrastructure solutions from the desktop to the data center as well as providing managed IT services for clients. Our professional services team, which includes ___, ___ and ___ provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class ___ team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications. For more information, visit: ___

Application and Interview Impersonation Notice: Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! This position is 100% remote anywhere in the US Overview: Precisely’s Summer Internship Program is a paid, part-time opportunity for undergraduate students actively enrolled in university. This is an 10-week program that begins Monday June 8, 2026 and ends Friday August 14, 2026. This opportunity is 100% remote and you must be located in the United States during the summer internship. The Python Developer Intern will work closely with the R&D team. We are seeking a passionate Junior Python Developer (Agent) – Intern to join our engineering team and gain hands-on experience building scalable Python applications. This internship is ideal for students or recent graduates eager to learn, contribute, and grow in a collaborative, fast-paced environment. You will work under the guidance of experienced developers, participate in real projects, and develop your skills with modern Python tools and practices. What you will do: • Assist in designing, developing, and maintaining Python applications., • Work with team members to understand requirements and implement features., • Learn to use Pydantic for defining and validating data models., • Write clean, well-documented code with guidance., • Participate in code reviews and incorporate feedback., • Help troubleshoot and resolve basic technical issues., • Support testing and CI/CD processes. What we are looking for: • Currently pursuing or recently completed a degree in Computer Science or related field., • Basic knowledge of Python programming., • Eagerness to learn about the Python ecosystem, frameworks, and libraries., • Interest in object-oriented programming and REST APIs., • Exposure to version control (Git) and testing concepts is a plus., • Strong problem-solving and communication skills., • Willingness to take initiative and accept feedback., • Ability to work effectively in a team and follow instructions. Preferred requirements: • Interest in AI/ML-related Python libraries or frameworks., • Exposure to backend development or data engineering concepts., • Familiarity with cloud platforms (AWS, GCP, or Azure). Program benefits: • Valuable experience related to the degree you are pursuing., • Hands on experience at an established tech company., • Networking opportunities with company leaders around the globe. #LI-REMOTE The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the ___

Strategic Customer Success Manager (Insurance Carriers) Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year. Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight. Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most. This is a remote role with twice-yearly on-site presence required in Downtown Toronto. Role Summary Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value. The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs’ largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. What you'll be doing: • Strategic Partnership & Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders., • Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust., • Risk Management & Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans., • Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion. What Impact You Will Make • Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through, • Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows, • Reduce operational friction and escalations through early risk identification and structured intervention, • Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments What Experience We Need • 10+ years managing enterprise customers in SaaS., • Strong understanding of insurance and claims operations, including complex, regulated customer workflows, • Demonstrated experience owning and leading enterprise renewals, • High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences, • Proven ability to lead complex accounts independently while collaborating effectively cross-functionally, • Exceptional organizational discipline, executive communication, and presentation skills, • Strategic, proactive problem-solver who identifies risk early and drives solutions forward, • Comfortable operating in fast-paced, evolving environments What We Offer • Remote work environment, • Modern employee benefits, including health and dental coverage, • Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly., • An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose., • Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us., • Company events, • Generous Paid Time Off, • Paid Sick Days, • Casual Dress code, • Employee Referral Bonus, • Tuition Assistance, • Plus, many other Recognition Programs! Recruitment Journey at Wisedocs We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success: • Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role, • Between Rounds 1 & 2 – Take-Home Exercise: If you move forward, our People & Culture team will send you a take-home case study to prepare in advance of your next interview, • Round 2 – Interview with the Director of Customer Success: You’ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr), • Round 3 – Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins), • Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min) Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team. This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit. *Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.

About Us: YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of ___. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency. With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: ___ is a software vendor management platform and benchmarking service launched by YipitData. We’ve experienced explosive growth by re-defining the business model for this category. (See this ___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Software and AI benchmarks across more than 10,000 vendors to help negotiate better rates across vendors, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. Why You Should Apply NOW: We’ve grown from 40 customers to over 1000 customers and have expanded from a single point solution to a multi-modal platform in 2 years. As we continue to scale, Outsourced Finance partnerships are becoming a critical part of our go-to-market strategy. We are seeking a Channel Sales Manager to own and grow our strategic relationships with outsourced finance partners and drive revenue through these partnership channels. About The Role: In this role, you’ll have a unique opportunity to help scale the Outsourced Finance partner motion. You will act as the central point of contact for our finance partner ecosystem and play a key role in driving both partner engagement and sales outcomes. Your goal is to build and manage relationships that drive consistent partner-sourced opportunities, resulting in new SpendHound customers. This is a remote-friendly opportunity that can sit in NYC (where our headquarter is located), one of our office hubs (Austin, Miami, or Mountain View), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. As Channel Sales Manager, You Will: • Serve as the primary relationship manager for an initial portfolio of ~5 outsourced finance partner companies that we expect to grow to 10-20 over the coming months, • Build strong communication channels with partners, ensuring alignment on priorities, objectives, and performance expectations., • Help grow the channel through targeted business development via referrals and cold outreach, • Own customer targets tied to partner-sourced opportunities, including forecasting, pipeline tracking, and achievement of monthly/annual goals., • Help define the playbook to scale this motion across many possible partners., • Develop and manage joint go-to-market strategies with partners to drive mutual value and accelerate customer acquisition, including scalable processes and playbooks for partner enablement, co-marketing, and referral workflows., • Collaborate closely with internal teams (Sales, Marketing, Customer Success) to enable partners with the tools, training, and information needed to succeed., • Monitor partner performance, report key metrics, and implement initiatives that improve outcomes for both partners and the company., • Act as an advocate for partners internally, ensuring feedback loops for continuous improvement. You Are Likely To Succeed If: • Enjoy scaling new programs from the ground up and are comfortable experimenting and navigating ambiguity, • Are a strong communicator with the executive presence to engage senior leaders and represent SpendHound externally, • Results-oriented with proven success in meeting sales targets through indirect channels., • Thrive in fast-paced, cross-functional environments and know how to keep momentum moving across teams, • Are proactive, self-directed, and take ownership without waiting for permission, • Have 3-5 years of experience in partner/channel sales, alliances, or business development roles in a tech or services business. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by your impact, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The on-target-earning for this position is anticipated to be $150,000 USD ($100,000 Base + $50,000 Uncapped Bonus). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Job Title: NetSuite Architect Location: Remote (US-Based) Job Type: Long-Term Contract We are seeking a highly skilled and experienced NetSuite Architect to join our team. This is a critical technical role requiring a deep understanding of NetSuite’s advanced features—particularly the Advanced Revenue Module (ARM)—and the ability to lead the design, development, and optimization of NetSuite implementations and integrations. • Architect and implement scalable solutions using NetSuite native features, with a primary focus on Advanced Revenue Management (ARM)., • Design and document system configurations, custom scripts, and integrations, with emphasis on record structures, RESTlets, and scripting., • Collaborate with cross-functional teams to gather business requirements and translate them into functional and technical specifications., • Own the revenue recognition function and ensure alignment with business needs and compliance standards., • Partner closely with QA teams to support comprehensive test planning and execution for a wide variety of use cases., • Participate across all phases of the Software Development Life Cycle (SDLC) including requirements gathering, solution design, configuration, testing, deployment, and post-go-live support., • Analyze existing implementations and identify opportunities for optimization, automation, and increased efficiency., • Engage with stakeholders at multiple levels, including technical teams, business users, and senior management, to deliver high-impact solutions., • Minimum 5 years of hands-on experience specifically with NetSuite., • Proven experience with the Advanced Revenue Module (ARM), item catalog structuring, and NetSuite record management., • In-depth understanding of revenue recognition principles and how they are supported in NetSuite., • Demonstrated ability to write clear and effective functional and design documentation., • Hands-on experience with NetSuite SuiteScript, RESTlets, and integration approaches., • Strong interpersonal and communication skills—both written and verbal., • Experience in working with cross-functional teams in a collaborative, fast-paced environment., • Experience using GitHub and JIRA for code management and task tracking., • One or more NetSuite certifications (e.g., NetSuite ERP Consultant, SuiteCloud Developer) strongly preferred., • Background in technical leadership or mentoring within NetSuite implementation teams is a plus., • Familiarity with agile methodologies and modern SDLC practices.

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role This is a top software engineer job that incorporates everything you’ve worked so hard for. And with the mission of creating cloud software that helps speed up the innovation and delivery of critical treatments and medicines to patients around the globe, it simply doesn’t get any more important than this. Your impact as a seasoned technical problem-solver will mean you will be focused on building software that can not only scale for heavy use, but can also evolve with new features and capabilities. And because this senior role is independent, you will have equal influence to drive the direction of the build, be an advisor to product leadership and mentor freshly minted software engineers in their new careers. Veeva is the leader in cloud-based software for the global Life Sciences industry. Our platform and applications allow customers to operate more efficiently and safely in order to bring life-saving diagnostics, treatments, and medicines to market faster than any time in history. This industry along with our vertical-specific software is in a period of unprecedented growth over the next five years, and we’re looking for mission-driven software development problem-solvers, thinkers, and doers to keep up with growth. Veeva is a ‘Work Anywhere’ company, so you can connect with teams in our Pleasanton office while also having the flexibility to work from home. And as a Public Benefit Corporation, you will work for a company with purpose and focused on making a positive impact on society. \n What You'll Do • Collaborate with Product Management and Development team members on technical design and problem solving to come up with compelling solutions to problems., • Own all aspects of implementation for features from design to development, deployment to production, and support and maintenance., • Quickly break down complex problems into potential solutions, accounting for knowns and unknowns, in order to get to solid resolutions faster., • Passion to mentor and guide engineers at all levels, • Define, evangelize and mentor on best practices and coding standards., • Extensive experience reviewing code engineers of all levels. Requirements • 12+ years of software development experience, • Extensive experience developing enterprise SaaS cloud applications, • Proven track record of building high volume products at scale, • Hands-on development experience with current open source tools and technologies (Java, Spring, MySQL, Hibernate, Maven, Git, Jenkins, AspectJ, Messaging, Solr, and Lucene), • Drive and flexibility to roll up your sleeves and work hard (and have fun) in a fast-moving startup environment, • We are looking for strong mentors with a proven record of making your team better, • Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time Learn More Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $150,000 - $300,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Valsoft builds and scales vertical market software companies. We partner with strong teams, invest for the long term, and run disciplined operating systems to drive sustainable growth across our portfolio. Carla AI is an AI powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support, all without human intervention. When a situation requires a human touch, Carla seamlessly transfers the call with full context. Carla was purpose built for the rental industry, starting with car rental operators across North America. Our platform integrates directly with rental management systems, giving operators instant call answering, real time availability checks, automated booking workflows, and a live performance dashboard. We are now establishing Carla AI as an independent business unit with its own leadership team, with ambitions to expand into the broader rental and services verticals. This is a ground floor opportunity to join a product that already works, at the moment it begins to scale. We’re hiring a Customer Success Manager to own onboarding, adoption, and retention for Carla AI’s growing customer base. This is a hands on role for someone who enjoys working directly with customers, understands how operators run their day to day business, and can turn a new sign up into a long term, high value relationship. You’ll be responsible for taking customers from contract signed through to fully operational: configuring Carla for their business, training their teams on the dashboard and knowledge base, monitoring adoption, and ensuring they see measurable value from the product. Once live, you’ll own the ongoing relationship, driving retention, identifying expansion opportunities, and acting as the customer’s voice back into the business. You’ll work closely with the CEO of Carla AI and cross functional stakeholders across Sales, Product, Engineering, and Partnerships. As one of the first customer facing hires, you’ll have a direct hand in shaping the onboarding playbook, defining what great looks like for customer health, and building the success function from the ground up. • Lead new customers through implementation: configuring Carla for their business, integrating with their rental management system, setting up the knowledge base, transfer rules, opening hours, and greeting flows., • Train customer teams on the Carla AI dashboard, analytics, call review, and configuration tools so they can self serve day to day., • Define and track activation milestones to ensure every customer reaches first value quickly: calls answered, bookings created, time saved., • Build and refine repeatable onboarding playbooks, documentation, and training materials as the customer base grows., • Own the ongoing customer relationship post onboarding: regular check ins, business reviews, and proactive outreach based on usage and performance data., • Monitor customer health metrics such as call volume, booking conversion, feature adoption, and dashboard engagement to spot risks early and act on them., • Manage renewals and ensure customers continue to see value as their business and Carla’s capabilities evolve., • Handle escalations with empathy and urgency, coordinating with Product and Engineering to resolve issues and close the loop with the customer., • Spot opportunities to expand usage within existing accounts: additional locations, higher tier plans, new features, or broader use cases., • Share structured customer feedback with Product and leadership to inform roadmap priorities, packaging decisions, and new vertical exploration., • Collaborate with Sales and Partnerships to support case studies, references, and customer stories that fuel new business growth., • Establish the foundations of the customer success operation: health scoring, onboarding workflows, renewal tracking, and escalation processes., • Maintain accurate customer records, notes, and lifecycle data in CRM (HubSpot)., • Contribute to building a knowledge base of best practices, FAQs, and self service resources for customers., • You’ve onboarded your first cohort of customers and they are live, with Carla answering calls and creating bookings., • A repeatable onboarding playbook is documented and being refined based on real customer feedback., • Customer health tracking is in place and you have clear visibility into adoption and engagement across your accounts., • You’ve built trusted relationships with early customers and are their go to contact for anything Carla related., • Customer retention is strong: the majority of customers onboarded are renewing and actively using the product., • Onboarding time to value has improved measurably through playbook iteration and process refinement., • You’ve identified and supported expansion within existing accounts, contributing to revenue growth beyond initial contracts., • Customer feedback loops are producing actionable insights that are influencing product and go to market decisions., • The customer success function has clear processes, health metrics, and documentation that could support scaling the team., • 2 to 4 years of experience in customer success, account management, or implementation within B2B SaaS., • Demonstrated ability to onboard and retain customers, with a track record of driving adoption and reducing churn., • Strong project management instincts: comfortable managing multiple customer implementations and timelines simultaneously., • Excellent communication skills, both written and verbal, with the ability to train, present, and build trust with operators who are not necessarily technical., • Proactive and empathetic: you anticipate customer needs rather than waiting for escalations., • Comfortable working with data to monitor customer health, spot trends, and inform decisions., • CRM experience (HubSpot, Salesforce, or equivalent)., • Self motivated, detail oriented, and comfortable working autonomously in a fast paced, evolving environment., • Experience in the rental industry (car rental, equipment rental, fleet management) or adjacent verticals such as automotive, travel tech, or mobility is a strong plus., • Experience onboarding customers onto AI, automation, or voice/conversational technology products., • Experience building or materially improving customer success processes, playbooks, or health scoring from scratch., • Familiarity with SaaS products and API based integrations, enough to guide customers through configuration without needing engineering support for every question., • Startup or early stage SaaS experience where you had to build the function, not just run it., • Be the first dedicated customer success hire for an AI product that customers can see and hear working from day one., • Ground floor opportunity: shape the entire post sale experience as the business establishes its own leadership team and scales its customer base., • Direct influence on onboarding design, customer health frameworks, and product direction through the feedback you bring back from the field., • Work with a product that delivers immediate, measurable value to operators: every call answered, every booking captured, every minute saved., • Backed by Valsoft / Aspire Software, combining the stability of a global portfolio with the pace and ownership of a startup., • Competitive compensation and strong growth potential as the customer success function scales. #AspireSoftware #CarlaAI

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $120-130K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About the Role We are seeking an exceptional, AI-native Senior+ Product Manager to build and lead the intelligence and reconciliation backbone of HTS across Flights, Hotels, Cars, and Ancillaries. This role owns the systems that define pricing intelligence, supplier performance reporting, and financial truth across millions of travel transactions. You will design and scale model-driven infrastructure that continuously interprets transactional data, generates reference pricing, detects performance shifts, reconciles financial flows, and governs revenue integrity in real time. This is a foundational role at the intersection of marketplace economics, machine learning, and financial systems. You will partner deeply with Data Science and Engineering to productionize predictive models, define evaluation frameworks, manage model lifecycles, and ensure intelligence systems are measurable, adaptive, and trusted. The work you do will directly shape partner economics, supplier transparency, and HTS’s global commerce platform. What would your day-to-day look like: * Own the end-to-end strategy and roadmap for pricing intelligence, supplier performance intelligence, and financial reconciliation across all travel verticals. Architect and evolve reference pricing systems leveraging predictive modeling, elasticity signals, competitive benchmarking, and real-time anomaly detection. * Build the supplier intelligence layer, transforming transactional data into automated performance signals, demand insights, and pricing diagnostics. * Establish and govern the canonical source of truth for revenue, margin, take rate, transactions, and cancellations across systems and partners. Design model evaluation, monitoring, and feedback frameworks, including drift detection and continuous improvement mechanisms. * Implement automated reconciliation and anomaly detection systems to proactively surface financial inconsistencies at scale. * Drive cross-functional execution across Engineering, Data Science, Finance, Commercial, and Supply to deliver production-grade, model-integrated infrastructure. An ideal candidate has: * 5+ years of Product Management experience, including ownership of AI-native products and model-driven systems in production. You have built and scaled systems where AI is foundational to product behavior — not an additive feature. * Hands-on experience writing prompts, designing evaluation harnesses, or prototyping with LLMs/foundation models as part of their PM workflow (not just overseeing others doing it) * Demonstrated experience operating as an AI-native PM, with hands-on ownership of model lifecycle management including problem framing, signal design, evaluation metrics (e.g., precision/recall tradeoffs, forecasting accuracy), monitoring frameworks, drift detection, and retraining strategies. * Experience shipping predictive systems, anomaly detection platforms, automated decisioning infrastructure, or model-driven pricing systems at scale. * Strong fluency with SQL and large-scale transactional datasets. * Experience owning pricing systems, financial reporting platforms, marketplace intelligence tools, or reconciliation frameworks. * Deep understanding of marketplace economics, revenue mechanics, and pricing strategy. * Track record of delivering complex, cross-functional systems with measurable business impact. * Exceptional communicator able to operate effectively across technical, financial, and commercial stakeholders. Bonus: * Prior experience in Data Science, Engineering, or a highly technical role. * Background in travel commerce, fintech, ads, or other transaction-heavy marketplace environments. Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals. We are looking for a Software Engineer III, iOS to join the MyFitnessPal TOTS team. Our users rely on the MyFitnessPal iOS app to power their health and fitness journeys every day. As a member of our MyFitnessPal Engineering team, you’ll have the opportunity to positively impact those users with your expertise in the iOS development ecosystem. In addition to technical expertise, you’ll find that your teammates value collaboration, mentorship, and inclusive environments. About the Team: The TOTS Team is a highly visible and impactful team at MyFitnessPal that operates the core of our business’s revenue engine. This cross-functional team (iOS, Backend, Web Engineering, and many partner teammates and stakeholders) is responsible for handling all aspects of Premium subscriptions, including subscription management, data analysis, Premium upsells, and the development of exclusive Premium features. Impact: The TOTS Team plays a crucial role in driving MyFitnessPal’s revenue growth and sustainability. By focusing on the core elements of subscription management, this team ensures that our Premium services remain a key contributor to our continued business success. • Work closely with our creative design and user interface team to implement native mobile interfaces according to the iOS Human Interface Guidelines, • Continually improve the user experience by analyzing and optimizing UI, data storage, and network communications, • Independently build and deliver high quality features and improvements, • Research and implement high-quality technical solutions to attain business goals that will benefit our continually growing user base, • Provide thought leadership on industry best practices around design, testing, security, and deployment, • Work closely with your cross-functional product engineering team to solve problems, • Turn big ideas into simple, elegant solutions, • 4+ years of relevant work experience, • Applicable experience building applications in Objective-C and Swift for the iOS platform within an Agile environment, • Experience writing unit tests and testable code, • Experience with multithreaded programming, • Comfort working with RESTful APIs, • Substantial experience with Git in a team environment, • Experience working with a relational database, • Past usage of at least one package manager, • Some experience with CI/CD, • Enjoy working in a collaborative team environment, • Excellent communication skills, • Excited about the opportunity to mentor junior developers, • Demonstrate kindness and empathy Bonus Points: • Experience with payments infrastructure or AppStore Connect., • Exposure to XP, Pair Programming, Mob Programming or other highly collaborative working styles., • Experience with Test Driven Development (TDD), Behavior Driven Development (BDD) or other practices focussed on building self verifying code., • Experience migrating a large legacy codebase to modern standards., • Experience migrating from Objective-C to Swift. Values you’ll model • Be Kind and Care — build with empathy; assume positive intent; support teammates and members., • Live Good Health — champion healthy habits and balance in how we work and what we ship., • Be Data-Inspired — ground decisions in research and data; measure what matters., • Champion Change — lean into ambiguity; iterate, learn, and improve continuously., • Leave it Better than You Found It — raise quality, clarify systems, and document as you go., • Make It Happen — bias to action; deliver impact with craft and accountability. The reasonably estimated salary for this role at MyFitnessPal ranges from $135,000 - $160,000. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, MyFitnessPal offers a wide range of comprehensive and inclusive employee benefits for this role including healthcare, parental planning, mental health benefits, annual performance bonus, a 401(k) plan and match, responsible time off, monthly wellness and technology allowances, and others. Face-to-Face Connections: We value personal connections. Enjoy opportunities to meet and connect with your team members in person to help forge meaningful relationships that extend beyond the virtual realm. Teams meet as often as needed and all of MyFitnessPal gathers annually. Flexibility At Its Best: Achieve the work-life balance you deserve. Enjoy a flexible time-off policy with our Responsible Time Off benefit. Give Back: Use your volunteer days off to support what matters most to you. Each full time teammate receives 2 days per calendar year to give back to their community through service. Mentorship Program: Take control of your career through our mentorship program where, if you’d like, you will be matched with a teammate who can help you scale your skills and propel your growth. Family-Friendly Support: Embrace the journey with confidence and care. Enjoy our paid maternity and paternity leave, to provide time to balance family responsibilities with your career and take the time needed to strengthen family relationships. We understand the complexities of starting or expanding a family, which is why we provide best-in-class comprehensive assistance for fertility-related matters. Wellness Comes First: Live Good Health is one of our core values. Receive a monthly Wellness Allowance, empowering you to focus on your physical and mental well-being by choosing from a range of wellness initiatives, including dedicated mental health days. Celebrate Greatness: Your hard work deserves recognition! Our reward and recognition platform empowers peers to acknowledge and reward each other for the exceptional contributions they make. Elevate Your Health & Fitness: Get access to MyFitnessPal Premium, allowing you to take your fitness, health and wellness journey to new heights. Unlock Your Potential: Access our virtual learning and development library, and participate in training opportunities to continuously grow and enhance your skills. Championing Inclusion: Our dedicated DEI Committee actively fosters a diverse and inclusive workplace by setting actionable goals and evaluating progress across the organization. Healthcare Matters: Your well-being is our priority. Take advantage of our competitive medical, dental, and vision benefits that cater to your holistic healthcare needs. Feel secure and supported on your wellness journey. Secure Your Future: Benefit from our retirement savings program, giving you peace of mind for your financial goals. Reach them sooner with MyFitnessPal’s competitive employer match. At MyFitnessPal, our mission is to enable people to make healthy choices. And it wouldn't be possible without our team. We celebrate the unique POV that each person brings to the table and believe in a collaborative and inclusive environment. As an equal opportunity employer, we prohibit any unlawful discrimination on the basis of race, religion, military or veteran status, sex, gender, marital status, gender identity or expression, sexual orientation, national origin, age, or disability. These are our guiding ideologies and apply across all aspects of employment. MyFitnessPal participates in E-Verify.

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Stripe BaaS team enables users to build and launch successful card programs and financial features into their product using powerful programmatic APIs. The team creates the infrastructure, user facing abstractions, and partner integrations needed to manage the lifecycle of a card, enable money movement, and increase spend. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more. What you’ll do As a Product Manager within our Banking as a Service team, you’ll have the opportunity to own core APIs, embedded and hosted experiences, and partner integrations. This role will play a critical role in delivering sophisticated financial services products to our users, with as small a footprint of technical and operational complexity required. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We need a strong Product Manager with expertise in end-user facing and/or platform products to realize this aspiration. This Product Manager will spend significant time with senior customer stakeholders to discuss strategy and roadmap, with external developers understanding their current pain points and needs, end users to build delightful experiences, and Stripe’s sales leadership to help win new business on Stripe. Responsibilities • Own key user journeys, from integration to core business operation, • Help shape the direction, define product strategy, and establish practices to address user needs, • Collaboratively partner with other Stripe teams (engineering, design, legal, risk, compliance, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful onboarding and integration experiences, • Own the roadmap and go to market, with product marketing, of your BaaS product area, • Act as the voice of the user in product and API designs, gathering direct feedback from customers, • Ensure we’re building in a scalable, performant way We're looking for someone who: • Brings 8+ years of experience in a product role, • Strong focus on user-experiences, from front-end UI through developer docs and technical integrations, • Has an obsession over product quality, • Has domain knowledge in financial products, particularly card issuing, funds storage, or remittance, • Has experience building platform and/or API products, • Has strong written and verbal communication skills with a talent for precise articulations of customer problems, • Can put themselves in the shoes of their users and be a steward of crafting great experiences, • Enjoys being a generalist working on whatever it takes to solve problems and delight users

Staff Accountant (Public Accounting or Manufacturing Exp Req) - Hybrid Location: Stamford, CT (walking distance from Stamford Station) Salary: $90,000 - $110,000 + Annual Bonus + Benefits Benefits: Medical, Dental, Vision, Life Insurance, Disability, 401K w/ 4% Match, PTO Job Type: Full-Time, Monday–Friday, 8:00am–5:00pm Start Date: ASAP Sponsorship: Not available Relocation Assistance: Not Available Staff Accountant (Public Accounting or Manufacturing Exp Req) – Hybrid Description Our client, a global private equity-backed manufacturer, is seeking a Staff Accountant to join their team in Stamford, CT. This on-site role offers flexibility, with the option to work from home 1–2 days per week. As a Staff Accountant, you will oversee key accounting functions, ensure financial accuracy during close processes, and support financial reporting and intercompany analysis. You will also collaborate closely with the Financial Reporting Manager to drive process improvement and documentation across business units. The ideal candidate will be technically sharp, detail-oriented, and a strong problem solver. This is a compelling opportunity to join a profitable, growth-focused company with strong margins and an experienced leadership team. Staff Accountant (Public Accounting or Manufacturing Exp Req) – Hybrid Responsibilities • Support month-end and year-end close activities across 3 business units, • Document close procedures and timelines for each business unit, • Prepare and process journal entries to ensure proper classification, • Review and analyze general ledger postings to ensure accuracy, • Investigate and resolve complex discrepancies via reconciliations, • Support with financial statement preparation and reporting, • Maintain and review intercompany matrix monthly for accuracy and completeness, • Assist management with tax compliance and accounting administration, • Support the preparation of annual external audits & address auditor inquiries, • Analyze, book, and validate accruals, identifying areas for adjustment, • Confirm proper and timely revenue recognition, • Manage the evaluation of bad debt allowances and adjustments, • Respond to requests for financial information and data, • Recommend internal controls to enhance the accuracy and efficiency of accounting practices Staff Accountant (Public Accounting or Manufacturing Exp Req) – Hybrid Qualifications • Bachelor’s degree is required, • 2+ years of public accounting OR 3+ years of manufacturing accounting experience is required, • Experience with general ledger analysis is required, • Strong Excel skills, including formatting, formulas (ex: VLOOKUP) & pivot tables, are required, • Ability to work on-site 3-4 days per week is required

CallMiner seeks a skilled Customer Success Director to join our Customer Retention Team. In this role, the Customer Success Director drives business value for our key business Process Outsourcing (BPO) partners by ensuring a swift realization of benefits and expertly guiding them through the Conversation Intelligence & Automation maturity curve while optimizing a Center of Excellence. They balance and prioritize both tactical and strategic customer needs to ensure robust Gross Renewal Rates (GRR) and Net Dollar Retention (Net$Ret) forecasts and results. Their primary goal is to drive adoption, retention, expansion, and long-term strategic partner growth by aligning our technology to BPO business goals and operational workflows. • Manage a portfolio of BPO partners, align goals, foster strategic partnerships, and ensuring exceptional customer experiences., • Build strong trusted advisor relationships with BPO leadership and internal CallMiner teams to enable collaboration and alignment across all levels., • Represent CallMiner as the primary point of contact for BPO partners, ensuring a single, consistent voice for escalation and issue resolution., • Lead structured onboarding and enablement programs for new and existing BPO partner implementations, including change management and rollout expert coaching tailored for the BPO environment., • Co-create and implement scalable success frameworks through Center of Excellence for repeatable best practices that BPOs can deploy across their client portfolios and industry verticals., • Support sales, marketing and our BPO partners to develop a Go To Market strategy that can drive additional revenue opportunities., • Monitor platform adoption and usage across BPO client teams, proactively identifying and addressing risks and adoption gaps., • Own retention & collaborate on growth opportunities for your BPO book of business, exceeding $8 million, by driving renewal alignment and business value discussions., • Identify upsell and cross-sell opportunities within the BPO ecosystem; collaborate closely with sales and revenue teams to develop business cases and joint strategies., • Partner with Succes Strategy to influence partner engagement models that optimize BPO success in onboarding and servicing their clients with CallMiner solutions., • Define and track outcome-focused use cases that are aligned with the goals of the BPO clients and their customers., • Use Gainsight and other platform tools to operationalize account health, align team efforts, and ensure transparent execution of success plans., • Act as a thought partner, challenging and guiding BPOs to define, build, and measure strategic Conversation Intelligence use cases that drive quantifiable business impact., • Influence the CallMiner product roadmap by collecting, consolidating, and advocating partner feedback and innovation ideas., • Collaborate with marketing to capture and promote compelling BPO success stories via case studies, events, and industry webinars., • Collaborate with cross-functional teams — sales, product, marketing, operations — to deliver seamless execution supporting BPO partner success., • Proactively identify potential issues or conflicts and lead cross-team initiatives to quickly resolve escalations and maintain partner satisfaction., • Champion operational best practices and continuous improvement methodologies that scale CallMiner’s impact within BPO customers., • 4+ years in customer success, account management or client relations., • Bachelor's degree in a business-related major or equivalent work experience., • Experience developing and managing B2B customer relationships., • Experience managing BPOs and/or channel partners., • Experience with the development, execution, and overview of account plans., • Ability to manage customer expectations and be assertive, persistent, and persuasive., • Able to engage management decision makers and influencers at any level., • Excellent communicator with strong written and verbal communication., • Demonstrated ability to understand customer requirements and translate into a quantifiable solution., • Strong financial acumen with experience supporting revenue generating or cost reduction initiatives., • Ability to effectively prioritize workload and manage changes in priority and direction., • Must be computer literate; have experience using Microsoft Office Suite and other customer centric software., • Based out of our Waltham, MA office or remote., • Potential travel up to 30%., • Bi-lingual speaker preferably Spanish language., • Prior experience in Customer Success or Account Management in a SaaS environment. CallMiner's core set of values – from teamwork and ownership to success and joy – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive workplace has earned us the recognition of a 2024 Top Place to Work by the Boston Globe. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes reimbursement programs for both fitness and tuition, generous PTO including an annual volunteer day, paid maternity, parental leave and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Senior Customer Success Manager guides Mid Market Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity within Canada and the US. What we're looking for: * A proven track record with a 5 years experience in revenue generating roles and a minimum 3 years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. * Strong communication skills over email, the phone, and video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. * Experience with and passion for helping people or businesses use software to be more productive and efficient. You’re passionate about discovering what a team needs in their workplace, and you ask strong open-ended questions that help you learn more about them. * You're technically savvy and enjoy learning new products and translating technical terms for customers who find technology confusing or intimidating. * You have experience and are comfortable in working closely with C-Level executives, and can navigate the nuances of working with different stakeholders to identify and drive value realization * Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across their book of business. * Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and Account Management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. * Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. * You have experience managing revenue retention as your key metric - supporting your customers to drive tool adoption and prevent risk within your book of business. You are comfortable with identifying opportunities for growth and supporting sales counterparts in driving opportunities forward. * Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 * Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. * Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. * By the end of the first month, you’ll be able to guide a small sized customer through an intro discussion in our Customer Success process. Month 3 * Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. * Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. * Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 * Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. * Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. * Hands off cross-sell/upsell opportunities to Account managers and engages enthusiastic customers in advocacy initiatives such as___, case studies and product discussions. * Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). USA-based roles only: The annual base salary for this role is between $75,000 USD and $105,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $83,000 CAD and $116,00 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About ___Owner is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. Owner is like having an army of engineers and marketers on your side, just like the big chains. Our visionWe’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our tractionSince 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an ___ website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our teamOur team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we workOwner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. Why we’re looking for you As the Manager of Customer Success, you will play a vital role in ensuring our customers are engaged, satisfied, and successful with our online ordering, delivery, and marketing solutions. You will lead a team focused on driving the growth and retention of our customer base. This role requires a customer-first mindset and a strategic approach to improving customer lifetime value (CLTV) and maximizing the adoption of our platforms. You’ll collaborate with the SVP of Customer Success, along with cross-functional teams, to continuously improve the customer experience. This role is 100% remote and can be based anywhere in Mexico or Colombia. • As the Manager of Customer Success, you will be instrumental in shaping the overall customer experience and long-term success of our clients. Your work will directly impact the company’s growth by:, • Reducing Customer Churn: Through proactive monitoring and tailored retention strategies, you will help reduce churn, ensuring customers continue using and benefiting from our platforms., • Increasing Customer Lifetime Value: By fostering deeper relationships with customers and identifying opportunities for upselling or cross-selling, your efforts will significantly contribute to higher customer lifetime value (CLTV)., • Improving Customer Experience: You will be at the forefront of identifying and addressing customer needs, ensuring their experience with our platform is seamless, successful, and consistently improved over time., • Driving Customer Advocacy: Your role will cultivate satisfied customers who become advocates, helping build a positive reputation for our brand and encouraging referrals through word-of-mouth or formal programs., • Your leadership in retention efforts will be pivotal in sustaining the company’s growth, revenue, and market position in the competitive restaurant technology space., • SVP of Customer Success, • Other Managers of Customer Success, • Leaders of Customer Support, Launch, and Sales, • Product Leaders, • Operations + Enablement, • Experience: 5+ years of experience in customer retention, customer success, or account management, preferably in the SaaS, POS, or restaurant technology sector., • Leadership: Experience managing a customer-facing team, with proven ability to drive performance and nurture team growth., • Objection Handling: 2-3 years in software sales, preferably to small business owners. Strong understanding of objection handling and isolation best practices with the ability to up-level reps on these critical skills, • Customer-Centric Mindset: A deep commitment to delivering an exceptional customer experience, with a track record of building and maintaining strong relationships with clients., • Analytical Skills: Strong analytical skills with the ability to interpret customer data and metrics, turning insights into actionable strategies for customer retention., • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with customers and collaborate cross-functionally with internal teams., • Problem-Solving: Proven problem-solving skills, with the ability to anticipate customer needs and proactively address challenges before they escalate., • Adaptability: A highly adaptable individual who thrives in a fast-paced environment and is able to manage multiple priorities and meet deadlines., • Technical Aptitude: Ability to demonstrate using AI to drive business efficiency. Familiarity with SaaS platforms, restaurant tech, online ordering systems, or POS solutions is a plus., • The estimated base salary range for this role is $60K - $70K USD, • Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!🚩 Notice - Employment ScamsCommunication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

Sayari is a risk intelligence provider that equips the public and private sectors with immediate visibility into complex commercial relationships by delivering the largest commercially available collection of corporate and trade data from over 250 jurisdictions worldwide. Sayari's solutions enable risk resilience, mission-critical investigations, and better economic decisions. Headquartered in Washington, D.C., its solutions are trusted by Fortune 500 companies, financial institutions, and government agencies, and are used globally by thousands of users in over 35 countries. Funded by world-class investors, with a strategic $228 million investment by TPG Inc. (NASDAQ: TPG) in 2024, Sayari has been recognized by the Inc. 5000 and the Deloitte Technology Fast 500 as one of the fastest growing private companies in the United States and was featured as one of Inc.’s “Best Workplaces” for 2025. Sayari is entering a new phase of technical scale, driven by a wave of AI-native applications and a strategic shift in our data architecture. We are looking for a Cloud Infrastructure Engineer who is a platform builder. In this role, you will work with the Cloud Infrastructure team to build a golden path for our developers, a self-service internal platform that allows teams to ship code securely and quickly without manual operational bottlenecks. You will initially play a critical role in two major initiatives: supporting the infrastructure management of Snowflake and the evolution of our FinOps practice from reactive reporting to proactive governance-as-code. This is a hands-on, high-autonomy role for an engineer who loves to automate complex problems and use modern AI tools to accelerate the velocity. JOB RESPONSIBILITIES • Build the Internal Platform: Evolve our CI/CD ecosystem (GitHub Actions, ArgoCD) into a seamless, self-service platform that supports rapid deployment of microservices and AI-driven applications., • Execute Snowflake Infrastructure: Own the infrastructure side of Snowflake, including account provisioning, access controls, and network architecture, ensuring a solid foundation for our data and application engineering teams., • Automate FinOps Governance: Go beyond monthly reports by implementing "governance-as-code." Write automated policies and scripts that actively manage resource lifecycles, tag compliance, and prevent wasteful cloud spend before it happens., • Advance Infrastructure as Code: Manage and scale our IaC (Terraform), with modular, reusable patterns that allow developers to provision what they need within guardrails., • Support AI Velocity: Ensure our infrastructure can keep pace with the high-velocity creation of AI tools and applications, managing segmentation, dependency connections, and compute scaling efficiently. SKILLS & EXPERIENCE Required Skills & Experience • Deep production experience with GCP or AWS. You understand how to architect for resilience and security in a multi-cloud environment., • Expert-level proficiency with Terraform. You don't just run plans; you write modular, scalable code from scratch., • Hands-on experience building CI/CD pipelines with GitHub Actions and managing deployments using ArgoCD or Flux., • Strong scripting/coding ability in Bash and Python., • Proven experience automating cloud cost controls. You understand how to implement tagging strategies and automated cleanup policies to prevent "bill shock.", • Experience provisioning and securing Snowflake environments from an infrastructure perspective., • Experience using AI tools to accelerate coding, debugging, process automation, and documentation. Desired Skills & Experience • Experience with Terragrunt and Atlantis for advanced IaC workflows., • Familiarity with Elastic Cloud for monitoring and observability., • Experience building or managing Internal Developer Portals (e.g., Backstage). The target base salary for this position is $200,000-$220,000 plus bonus and equity. Final offer amounts are determined by multiple factors including location, local market variances, candidate experience and expertise, internal peer equity, and may vary from the amounts listed above. • 100% fully paid medical, vision, and dental for employees and their dependents, • Generous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick days, • Outstanding compensation package; competitive commissions for revenue roles and quarterly bonuses for non-revenue positions, • A strong commitment to diversity, equity, and inclusion, • Eligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage),, and parental leave, • A collaborative and positive culture - your team will be as smart and driven as you, • Limitless growth and learning opportunities Sayari is an equal opportunity employer and strongly encourages diverse candidates to apply. We believe diversity and inclusion mean our team members should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, or political affiliation. We strongly encourage applicants of all backgrounds to apply. Pay Range $200,000 - $220,000 USD

Prominence Advisors is actively seeking an Epic Revenue Cycle BID to join their team. You'll have the opportunity to help healthcare organizations solve their toughest challenges through your ability to drive strategic process improvement, manage complex projects, and solve difficult problems. You'll help strengthen our team of the best and brightest, with reputations centered on getting things done. We've won multiple awards for workplace culture and innovation, including our most recent designation as a top 10 Best Small Firm to work for by Consulting magazine. At Prominence, you'll become part of a disruptive force in the Healthcare IT space, changing your clients' expectations for the better. Your clients will value you as a true advisor, filling a strategic need. You'll use honesty and candor to consistently provide straight-forward truths and conversations with clients. Prominence is a healthcare technology strategy and implementation firm, focused on helping the nation’s leading healthcare organizations to do more with their data. Founded by former Epic managers, we understand the technology landscape in healthcare and provide IT staffing, advisory services, and analytics solutions to create robust data ecosystems that support clinical workflows, automate operational processes, and expedite research. Whether it’s guiding a technology implementation, establishing governance principles, or developing leading edge analytics, we help our customers make sense out of the mountain of data at their fingertips in order to deliver higher quality care at a lower cost. Ranked as a best place to work over 27 times (and counting!), Prominence’s culture provides consultants with a supportive environment that allows you to innovate and grow your career in healthcare IT. Additional information is available on our website. As an Epic Reporting Advisor, you will have the opportunity to work on a variety of reporting projects for different healthcare organizations. Your responsibilities will include gathering reporting requirements, designing and developing reports, conducting testing and validation, and providing post-implementation support. You will collaborate with internal and external stakeholders to ensure the success of the reporting projects. If you are a motivated professional with a passion for healthcare IT and Epic reporting, and you meet the requirements below, we encourage you to apply. If you know of someone else who would be a great fit, let us know! For this role you will need to possess the following qualifications: • Certifications, • Epic Clarity and Revenue Data Model certifications, • Experience, • Experience with Slicer Dicer, Dashboards and SSIS packages, • Gathering reporting requirements, • Designing & developing reports in Epic Cogito Tools, • SQL development, • Soft-Skills, • Strong problem-solving and analytical skills, • Excellent communication and collaboration skills, • Ability to work independently and manage multiple projects simultaneously Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We’ve won Modern Healthcare’s Best Places to Work Award and have been voted to Chicago’s 101 Best and Brightest companies list three years running. Our most recent designation is being named in the top 10 by Consulting magazine as one of the Best Small Firm to Work For. Prominence is dedicated to hiring the best and brightest minds in healthcare and maintaining a culture that rewards our employees for following their passion. We are excited to offer the following benefits for this position: • Competitive Salaried and Hybrid Compensation Plans, • Health Care Plan (Medical, HSAs, Dental & Vision), • Retirement Plan (401k), • Life Insurance (Basic, Voluntary & AD&D), • Dependent & Health Savings Accounts, • Short Term & Long Term Disability, • Paid Time Off (Vacation/Sick & Public Holidays), • Training & Development Fund, • Technology Stipends (for Qualifying Roles), • Work From Home The world’s most talented professionals come from every background. All applicants will be considered for employment without attention to age, race, color, religion, gender identity and/or expression, sexual orientation, national origin, marital status, veteran or disability status, or any other characteristic protected by law. In addition, Prominence will provide reasonable accommodations for qualified individuals with disabilities. If you are smart and good at what you do, come as you are. All qualified candidates are encouraged to apply. Our partnerships are extremely important to us. This online application is not intended for anyone who is currently under a non-compete agreement or has an arrangement that precludes employment at Prominence. We appreciate your help in respecting our partners. Interested in learning more? Apply below to connect with our Talent team about immediate openings and future consulting projects.

As a Software Engineer on the Growth Monetization team within Core Growth Engineering, you will build features that directly impact how millions of users discover, trial, and purchase Dropbox products. You'll work across the full stack—modern frontend experiences and scalable backend systems—to optimize checkout flows, trial conversions, and subscription management. This is a high-impact role with clear, measurable outcomes. You'll ship code that affects Dropbox's revenue while learning from experienced engineers on a team that values mentorship and growth. Our AI-forward approach means you'll gain exposure to ML-powered personalization and optimization while developing your core engineering skills. You'll join a collaborative team of 15 engineers spanning early career to staff level, with strong support for your professional development and opportunities to grow into areas that interest you. Our Engineering Career Framework is ___ and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more ___. • Design, build, and ship features across the Growth Monetization platform (checkout, trials, pricing, subscriptions), • Write clean, well-tested code and participate in code reviews to maintain engineering quality, • Collaborate with Product, Design, and Data Science to translate requirements into technical solutions, • Contribute to A/B experiments and analyze results to understand user behavior and feature impact, • Debug issues, improve system reliability, and help reduce technical debt, • Learn and apply team best practices for building scalable, maintainable systems, • Grow your skills through mentorship from senior engineers and hands-on experience with production systems at scale Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. • 9+ years of professional software engineering experience, • Proficiency in at least one modern programming language (Python, JavaScript/TypeScript, Go, or similar), • Experience building web applications with frontend frameworks (React preferred) and backend services, • Solid understanding of CS fundamentals: data structures, algorithms, and system design basics, • Ability to break down ambiguous problems and deliver working solutions iteratively, • Strong communication skills and ability to collaborate effectively with engineers and cross-functional partners, • Eagerness to learn, receive feedback, and grow as an engineer, • Experience with full-stack development across frontend and backend systems, • Familiarity with A/B testing, experimentation, or data-driven product development, • Exposure to payments, checkout, or e-commerce systems, • Experience working in an agile environment with rapid iteration cycles, • Interest in growth engineering, monetization, or conversion optimization US Zone 1 This role is not available in Zone 1 US Zone 2$202,700—$274,300 USDUS Zone 3$180,200—$243,800 USD

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at ___. About the Team & Opportunity Clever is looking for a senior-level, mission-driven Customer Success Manager to drive the adoption, retention, and strategic growth of our products across a diverse portfolio of enterprise EdTech organizations and application partners. In this role, you will serve as a primary strategic advisor, navigating complex organizational structures to ensure our partners achieve maximum value and scale. You will be directly responsible for the commercial health of your portfolio, proactively managing the renewal lifecycle and identifying opportunities to drive expansion and revenue growth. You will also serve as the vital bridge between customer needs and Clever’s Product, Sales, Marketing, and Engineering teams, ensuring that partner feedback directly informs our growth and innovation. The ideal candidate is passionate about cultivating deep relationships with executive decision-makers, has a sharp eye for account growth, and thrives in a fast-paced environment where exceptional service drives long-term advocacy. How You'll Make an Impact • The problem you’ll solve: You will act as a strategic architect for our global application partners, helping them simplify their tech stacks and overcome integration hurdles through the Clever platform. By building high-trust relationships with technical leads and C-suite executives, you will ensure our tools provide seamless and secure access to their products. Your work removes deployment friction and enables scalable growth for our partners, allowing them to expand their reach and focus on their mission to deliver impactful digital learning experiences to every student and teacher., • Who you’ll partner with: You will work in lockstep with Marketing, Product, Sales, School Success, and Partner Engineering to align our services with customer priorities, while advocating internally to the Product team to ensure the customer voice shapes our roadmap., • What success looks like: Success is defined by high net-retention rates, successful contract renewals, and expanded product adoption across your book of business, characterized by strong executive-level relationships and the successful mitigation of churn risks through proactive success planning., • Key projects you’ll lead: You will build and execute comprehensive account plans for strategic customers, lead executive business reviews to demonstrate ROI, and develop change management frameworks that help our application partners implement new digital learning integrations seamlessly. What We’re Looking For Required Skills & Experience (Must-Haves) • Strategic Account Management: 5+ years of advanced experience in a customer-facing role managing complex enterprise accounts and C-level stakeholders in a SAAS or enterprise environment., • Growth Mindset: A proven track record of successfully renewing accounts, driving upsells, and deepening product adoption within large organizations., • Operational Poise: Ability to navigate difficult and complex situations with calm and poise, using data-driven decision-making to enhance the customer experience., • Strategic Revenue Growth: Experience in high-stakes contract renewals and driving significant upsells through consultative, value-based selling and deep product adoption., • Executive Presence: Exceptional communication and presentation skills, with the ability to influence C-level executives and map complex stakeholder organizations., • Consultative Approach: Strong change management and persuasive skills to help large organizations implement technical shifts and adopt new platform features., • Risk Mitigation: Expert ability to identify and surface churn risks early, using data and customer feedback to inform actionable success plans., • Communication: Excellent written and verbal skills, with the ability to present complex strategic plans to diverse internal and external audiences., • CRM Proficiency: Experience using Salesforce or similar CRM tools to track account health and manage a book of business., • Detail-oriented and results-driven problem solver: You possess exceptional analytical skills and an openness to creative solutions, demonstrating the flexibility and self-motivation required to drive high-impact results in a fast-paced environment. Preferred Qualifications (Nice-to-Haves) • EdTech Background: Experience within the EdTech industry, specifically working with Partnerships, at an EdTech Application and/or experience with Clever., • Travel Flexibility: Ability to travel for conferences, customer visits, and company events as needed. Clever Benefits & Perks • A competitive salary, • Flexible Paid Time Off, • Paid Parental Leave, • Top-notch healthcare, vision, and dental coverage for you and your family, • Best-in-class mental healthcare service that supports employees' mental and emotional wellness, • A generous personal development yearly budget which can be used for courses, conferences, trainings, books, and more, • A comprehensive Learning & Development program that enables employees to enhance their skills, knowledge, and functional expertise, • Annual company and team events to connect with fun, bright coworkers Salary Transparency The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $96,000 and $112,500. For candidates living in NYC and San Francisco, CA, the salary range is between $105,000 to $123,700. All final offers are determined using multiple factors including experience and level of expertise. Inclusion & Belonging Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email ___ If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

About GotPhoto/fotograf.de Our mission is to digitalize the people's photography industry. ___ is dedicated to making photographers’ lives easier and more efficient. We provide an end-to-end workflow and e-commerce solution enabling photographers to digitalize key parts of their workflow - from photo management to payment, combined with a user-friendly platform. Making them more successful and spending more time behind the lens! Since 2012, our journey has been filled with an entrepreneurial spirit, witnessing countless ___ that prove our sustainable business model works and is profitable. We’re building a tight-knit ecosystem where everyone can thrive – including you! Join our team of 170+ talented individuals and be part of our journey to empower photographers like never before! GotPhoto is seeking a Head of Customer Success to a team responsible for customer retention, expansion, and long-term customer growth across our Enterprise and Scale-Up segments. This is a senior leadership role responsible for defining and executing the Customer Success strategy with Net Revenue Retention (NRR) as the north star. You will lead a high-performing team focused on driving adoption, expansion, and executive-level customer partnerships while building scalable processes that accelerate growth. You will partner closely with Sales, Product, Marketing, and Leadership to ensure customers achieve measurable business outcomes and maximize the value of the GotPhoto platform. * Own Net Revenue Retention (NRR), driving customer retention, expansion, and long-term revenue growth. * Lead and develop a high-performing Customer Success organization with clear performance accountability. * Drive GMV growth through strategic account planning, executive engagement, and value-based customer partnerships. * Ensure renewal success by proactively managing risk, adoption, and customer health. * Establish scalable Customer Success processes, playbooks, and operating rhythms to support growth. * Use customer insights and data to inform strategy, forecasting, and cross-functional decision-making. * Partner with Sales, Product, and Marketing to align customer lifecycle strategy and improve customer outcomes. * Act as the Voice of the Customer and influence product and go-to-market priorities. * Build a culture of accountability, customer focus, and continuous improvement across the team. * 8+ years of experience in Customer Success, Account Management, or Expansion leadership within B2B SaaS or transaction-based platforms. * Proven track record leading teams responsible for retention, expansion, and revenue growth. * Strong commercial mindset with experience managing usage-based or GMV-driven business models. * Executive presence with the ability to influence senior stakeholders internally and externally. * Highly data-driven with the ability to translate metrics into clear growth strategies. * Experience scaling teams and building operational frameworks in a high-growth environment. Bonus: Experience in photography, creative services, marketplaces, or other service-driven verticals. * Our culture: We’ve created a collaborative and open work environment. We have a bi-annual review process and a strong feedback culture to ensure your growth. * In-person team meetings: With teams distributed across the US, we aim to ensure you get to meet with the whole team in person at least twice yearly. * Generous Time Off Policy: We offer unlimited vacation to help you balance work and life, along with flexible sick days. * Well-being & Personal Life: We provide paid medical leave and paid parental leave * Fitness: Enjoy free membership with FitOn with generous monthly credits * Learning & Development: You'll receive an annual learning budget of $500 Research shows that candidates from underrepresented backgrounds may refrain from applying for positions if they feel they don't meet all qualifications. We strongly encourage you to apply if you’re interested: we're excited to discover how your distinctive experience can enhance our team! We work as one team. Wherever you come from. However, you identify. We believe in equal opportunities.

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles, Miami, Dallas, Atlanta and Chicago while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully. The Senior Hardware Product Manager is the key owner and champion for evolving our robotic fleet. This role drives both updates to current products and the development of new or enhanced features for existing and future robots, specifically aiming to make them faster, safer, and more capable. The position is critical to achieving core business objectives, including accelerating delivery growth, lowering overhead, achieving operational excellence, and expanding through diversified revenue streams. This manager will collaborate extensively with cross-functional teams, notably Hardware, Software, Delivery Platform, Design, Embedded Software, Program Management, Policy, Expansion, and Business Development. Responsibilities * Align Priorities to Product Vision and Strategies – Set the direction for target hardware feature capabilities, enhancements and partner integrations to improve service efficiency, scalability and experience. * Partner with engineering to ensure implementation excellence - Work closely with engineering teams to make trade offs between time to market, scalability, and safeguard against likely gotchas. Craft actionable requirements that capture business opportunities and operational pain points. Deep dive into our hardware design and architecture to support engineering and write user acceptance criteria that accelerate QA for any new or refined feature. * Facilitate data gathering for key issues priority and focus, tracking back to OKRs and KPIs * Measure success: Define key performance metrics, analyze production performance, and be the go-to for the performance of the target hardware features such as tracking, motorization and locomotion, robot regulation support features, merchant and customer experience intersection features and other key systems. * Ensure Compliance & Scalability – Collaborate with legal, security, and compliance teams to meet industry standards and scale integrations. * Act as the primary technical POC: Serve as the key interface between Serve Robotics and partner technical teams, providing guidance on what is feasible and ensuring successful integration and alignment with product goals. Qualifications * Bachelors degree or another equivalent engineering discipline * 5+ years of product management experience, with a proven track record of shipping HW features or features at the intersection of HW and SW or products and experience optimizing post-launch. * Experience working with multiple partners, resolving conflicting requirements and priorities and negotiating for solutions that lead to a successful partnership * Demonstrated ability to lead external partner integrations with a strong technical focus. * Excellent product judgment, with the ability to balance customer needs, business goals, and technical feasibility. * Strong communication and collaboration skills, with experience managing relationships across technical and non-technical stakeholders. * Experience with mechanical, electrical, firmware and SW interface work, systems integration, testing and QA. What Makes You Stand Out * MBA or equivalent degree * Embedded SW product experience is preferred (mainly for telops related cross over work or for embedded team to HW and SW interfaces). * Detailed requirements management methodologies and use of various tools to manage, such as confluence, notion, excel or G sheets. * Working knowledge of robotics, hardware PM, owned and shipped ground breaking products in your career so far. * Knowledge of AI based tools for data gathering and tracking. Additional Requirement * Expected frequent travel to the Bay Area. *Please note: The listed base salary range applies to candidates based in the San Francisco Bay Area. Compensation may vary depending on location, experience, and role alignment. We are open to qualified candidates working remotely within the United States. * USA - ALL: $85,000 - $150,000 USD

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Manager is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Industrial Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. This role is 100% work from home. Individual must be authorized and working from the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's Degree, or equivalent work experience., • 3+ years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturityPreferred:, • 2 years of virtual work experience, • Work experience in professional account management and sales environment is desirable, • Ability to work 40-50 hour work week with additional hours as customers, situations and projects require. First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $75- 90K annual base before bonus structure. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

The Opportunity: Humble Bundle is seeking a highly motivated and experienced Business Developer to lead our Book vertical's business in comics, graphic novels, and science-fiction/fantasy (SFF). The ideal candidate will have a deep understanding of these genres and strong relationships with publishers, authors, and other key players in the industry. This role is responsible for identifying, negotiating, and securing new partnerships to create compelling bundles and promotions that delight our customers, drive revenue, and support charity. This role follows a standard full-time schedule, with no expectation to work weekends, holidays, or unusual hours. From time to time, domestic and international travel may be required for meetings with publishers and partners, as well as for attending conventions and industry events. This role primarily involves computer-based work with extended periods of sitting or standing and regular use of hands and vision for tasks such as typing. Occasional travel is required, which could include lifting and carrying materials, and navigating airports, hotels, and other venues. For applicants residing in or near Los Angeles or New York, there may be a requirement to work in-office, while applicants in other locations around the world will work remotely, with strong consideration given to those based in the Pacific time zone. Key Responsibilities: • Partnership Management: Identify, prospect, and establish new business relationships with publishers and content creators in the comics, graphic novels, and science-fiction/fantasy spaces., • Negotiation & Deal-Making: Structure and negotiate deals for Humble Bundles, Store promotions, and other key initiatives, ensuring mutually beneficial terms for both Humble Bundle and our partners., • Strategy & Planning: Develop and execute a long-term business development strategy for the assigned genres, staying ahead of market trends and identifying new opportunities for growth., • Market Analysis: Keep a pulse on the comics, graphic novel, and SFF markets, including key players, emerging trends, and competitor activities, to inform your strategy., • Collaboration: Work closely with the Humble Bundle Operations, Marketing, and Creative teams to ensure successful execution of all book promotions., • Reporting: Track and analyze key performance metrics for all partnerships and promotions, providing regular reports to management and internal stakeholders., • Relationship Building: Act as the primary point of contact for all partners in your per-view, fostering strong, long-lasting relationships based on trust and mutual success., • Experience: 2+ years of business development, licensing, or similar experience, with a proven track record of closing deals in the publishing or media industry., • Industry Knowledge: Deep passion for and expertise in the comics, graphic novel, and science-fiction/fantasy genres. You should be able to speak fluently about key publishers, creators, and series., • Network: An existing network of contacts within the publishing, comic book, and SFF industries is a significant plus., • Communication: Excellent negotiation, communication, and presentation skills. You can articulate complex ideas clearly and persuasively, both verbally and in writing., • Analytical Skills: Strong analytical and problem-solving skills, with the ability to use data to inform decisions and track performance., • Self-Starter: A proactive and results-oriented mindset. You are comfortable working independently and taking ownership of your projects from start to finish. Humble Bundle is a part of IGN Entertainment. IGN Entertainment, a division of Ziff Davis, Inc., is one of the world’s largest gaming and entertainment media platforms and the go-to destination for fans to explore and celebrate games, film, TV, comics and much more. Across its 16 digital properties, IGN Entertainment reaches more than 475 million monthly users in 110 countries and engages with 85 million fans on social media. Its portfolio includes favorites such as IGN, Eurogamer, Digital Foundry, Rock Paper Shotgun, and MapGenie, delivering daily content across 46 platforms, including YouTube, TikTok, X, Facebook, Instagram, Snapchat, and connected TV. Through its online digital store Humble Bundle, IGN Entertainment has donated over $270 million to more than 38,000 charities worldwide, underscoring its commitment to making a positive impact. Headquartered in Los Angeles, IGN Entertainment's content is localized in 20 languages. Learn more at ___. About Ziff Davis: Ziff Davis (NASDAQ: ZD) is a vertically focused digital media and internet company whose portfolio includes leading brands in technology, shopping, gaming and entertainment, connectivity, health, cybersecurity, and martech. Today, Ziff Davis is focused on seven key verticals – Technology, Connectivity, Shopping, Entertainment, Health & Wellness, Cybersecurity and Marketing Technology. Its brands include IGN, Mashable, RetailMeNot, PCMag, Humble Bundle, Spiceworks, Ookla (Speedtest), RootMetrics, Everyday Health, BabyCenter, Moz, iContact and Vipre Security. Our Benefits: IGN Entertainment offers competitive salaries in addition to robust, health and wellness-focused benefits, including comprehensive medical, dental, and vision coverage, as well as life and disability benefits. Our employees enjoy Flexible Spending Accounts (FSAs), a 401(k) with company match, and an Employee Stock Purchase Plan. We are committed to work-life balance with Flexible Time Off, Volunteer Time Off, and paid holidays. We offer family building and caregiving support and generous Family Care and Parental leave, when you need it. We also provide Fitness Reimbursement and access to wellness programs, ensuring our team stays healthy both physically and mentally. At Ziff Davis, we remain dedicated to creating an environment where everyone feels valued, respected, and empowered to succeed. We offer Employee Resource Groups, company-sponsored events, and regular opportunities for professional growth through educational support, mentorship programs, and career development resources. Our employees are recognized and celebrated through employee engagement programs and recognition awards. If you're seeking a dynamic and collaborative work environment where you can see the direct impact of your performance and thrive both personally and professionally, then IGN Entertainment is the place for you. Compensation Range: Ziff Davis provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The total salary compensation for this role is $90,000 to $105,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance. Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, while enabling our thousands of employees worldwide to thrive. #IGN #LI-IGN #HumbleBundle

CallMiner has evolved from a leader in conversation intelligence to a provider of the world’s most comprehensive AI-powered Customer Experience (CX) automation platform. We are seeking a Customer Success Director to join our success team and lead the strategy, execution, and measurable value realization for a portfolio of our customers. As a Customer Success Director you manage a portfolio of mid-size to large strategic accounts within assigned industries or verticals. You will deliver measurable customer outcomes by creating and executing Strategic Success Plans that drive ROI, expand multi-platform adoption, and support operational excellence. As the primary partner for program leads and executive sponsors, you will ensure that their business priorities are closely aligned with our solutions and services. You will work closely with Customer Success Managers and collaborate across the organization with Sales Executives, Account Managers, and other cross-functional teams to ensure customer success activities directly support revenue, growth, and retention goals. This position is ideal for professionals with established customer success skills who demonstrate professional curiosity; a continuous drive to deepen industry expertise, understand complex customer needs, anticipate emerging trends, and the confidence to challenge assumptions (a challenger mentality) to optimize strategy, execution, and measurable results. • Manage ACV portfolio up to $10M., • Engage strategic accounts with expanding platform coverage and integrations., • Lead creation and execution of Strategic Success Plans aligned to customer objectives and measurable ROI., • Engage technical, operational, and executive stakeholders through targeted communication and strategic calls., • Maintain program-level relationships with customer executives., • Drive strategic cross-functional collaboration; translate market insight into actionable portfolio strategies., • Manage renewals and expansion planning for assigned accounts., • Mentor Customer Success Managers to elevate strategic delivery quality., • Travel up to 30% for customer on-site needs., • Monitor account health and success metrics in Gainsight., • 5+ years in customer success, account management or client relations, • Strategic account management expertise, • Deep CX automation & integration experience, • Persona-based engagement across multiple stakeholder levels, • ROI storytelling ability, • Renewal strategy leadership, • Cross-functional project management, • Business analysis & planning, • Negotiation & Influence skills, • Demonstrated ability to use AI powered applications (e.g., ChatGPT, Bard, MS Copilot, or similar) to support daily work tasks., • Skilled in crafting effective prompts to obtain relevant, accurate, and useful outputs., • Able to interpret and adapt AI generated content to meet project or client needs, applying judgment and domain knowledge., • Understands the limitations, ethical considerations, and appropriate use cases for AI tools in a professional context., • Professional community engagement skills, • Short-form video and expert coaching production, • Ability to challenge assumptions in customer strategy to ensure focus on value driven ROI, • Identify risks early; embed mitigations into strategic plans, • Industry specialization in one or more of the following areas (Healthcare, FinServ, Utilities, Consumer Goods & Services, Retail, B2B Services, or Telco), • Experience leading multi-platform integrations, • Bilingual speaker (Spanish preferred)., • Prior leadership experience in Customer Success within a SaaS environment. CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our_________ captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action. CallMiner's core set of values – from maniacal customer focus and radical candor to team mentality and transparency – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive environment continually earns us recognition as a top workplace, including ___. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.