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Customer Service Team Leader Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you chose to come to the office. Hours: Monday to Friday 09:00 – 18:00 & 40 hours per week Contract: Permanent Salary: £27135.99 Great Benefits including internal career progression Role Overview As a Customer Service Team Leader at Teleperformance, you’ll manage the performance of a team of Client Executives and work as part of a team to coordinate productivity and achieve expected standards for our client. Lead from the front to support and manage Corporate customer escalations. The Team Leader is directly responsible for agent performance and development within their team. They will be expected to manage and develop a team of agents to meet and exceed key performance metrics, quality, customer and client satisfaction, and any other performance area as defined. They will achieve this by leading, motivating, inspiring, and managing team and individual performance and engagement on a regular basis, and providing all reasonable support and encouragement as required. Duties: Ability to operate effectively in a fast-paced environment with constantly changing priorities Coach, develop and provide feedback to your team to ensure they take ownership and effectively use their judgement when making decisions in line with business goals. Evaluate relevant performance reports (day/week/month) Spend 80% of your time coaching, developing and supporting the agents which includes, interaction monitoring, internal discussions, coaching, escalations/complaint handling Positively and proactively manage all performance, attendance and Key Performance Indicators Act as a role model by managing your own attitudes, behaviours and performance effectively, whilst consistently demonstrating the Teleperformance values Effectively handle difficult conversations and potential conflict situations as required. Become a knowledge expert in terms of the client’s products and services Form great working relationships with key groups such as the client, manager, peer group and all support functions within Teleperformance Comply with the Company’s policies and practices Update your knowledge through the associated guidelines and procedures Manage databases, tools, applications and operating systems Become an ambassador for Teleperformance and lead by example, demonstrate our values, actively encourage best practice and support the company in changes to policies and procedures Proven ability to communicate and manage client comms Candidate Requirements We are looking for the following skills and attributes: At least 6 months experience in Team Management Commercially aware, hands on, proactive and engaged with a background in leading others and driving performance at both group and individual levels Proven ability to communicate and manage client comms Knowledge of Corporate care systems such as UFE, CRM and billing / reporting platforms. Proven track record of time management skills Demonstrable experience of managing multiple workflows Strong verbal and written skills with the ability to show accuracy and attention to detail Problem solving and strong communications skills Professional and friendly personality Customer Service experience Contact Centre experience Proven experience of managing teams and achieving targets High levels of resilience and patience Able to take ownership of situations with a positive, can-do attitude Able to work within a fast paced, engaging environment Excellent communication skills (oral & written) Ability to relate to others in a positive manner and build strong working relationships. Able to manage priorities and multiple demands while displaying resilience. Proven experience of working to targets and driving performance IT literate and competent using Microsoft office What you get from us Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice Critical Illness – up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards – For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress – Here to support TP journey #LI-CW1

Senior Product Development Technologist \n Location: Craigavon Department: Product & Innovation Reports to: Product Development Manager \n Shape the Future of Food Innovation \n At Pilgrim's Europe, we're passionate about creating innovative food products that excite consumers and drive business growth. We're looking for a talented and driven Senior Product Development Technologist to join our Product & Innov... \n \n ZIPC1_UKTJ

Local Business Development ManagerFranchised Motor Dealership - Craigavon areaLocal Business Development ManagerCraigavon area | £37,000 Basic + £60,000 OTE | 40 HoursAre you an experienced sales professional with a proven track record in winning new business?We're currently recruiting on behalf of a leading automotive dealer group for an ambitious and commercially driven Local Business Development Manager to cover Craigavon.This is a fantastic opportunity for someone who enjoys being out in the field, building relationships and creating new business opportunities. You'll have the freedom to manage and develop your own territory, while being supported by an established dealership network and a comprehensive range of automotive products and services.The RoleAs Local Business Development Manager, your primary focus will be to grow the local business and fleet customer base by identifying new prospects, developing relationships and converting opportunities into long-term customers.You'll work with businesses across the region, understanding their requirements and providing tailored solutions across New and Used Passenger Cars and Commercial Vehicles, as well as Aftersales and Parts.Your responsibilities will include:Proactively identifying and winning new business across CraigavonBuilding and developing a strong local business and fleet customer databaseProspecting through telephone, email, networking and face-to-face visitsDeveloping long-term relationships with business customersManaging the complete sales process from initial enquiry through to completionIdentifying opportunities within existing accounts to increase customer spendWorking closely with dealership teams to deliver an excellent customer experienceManaging your own diary, territory and sales pipelineConsistently achieving agreed sales and business development targetsAbout YouOur client is looking for an experienced sales professional who is confident, self-motivated and enjoys the challenge of developing new business.You'll ideally have at least 2 years' sales experience, with experience in automotive, B2B, fleet, business development or another target-driven sales environment being advantageous.We're particularly interested in speaking to candidates who can demonstrate:A proven ability to generate and convert new businessExcellent communication and relationship-building skillsStrong negotiation and closing abilityA proactive, tenacious approach to salesThe confidence to engage with decision-makers at all levelsExcellent organisation and time-management skillsThe ability to work independently and manage your own territoryA genuine desire to achieve and exceed targetsA full UK driving licenceThe Package£37,000 Basic Salary + £60,000 OTEYou'll also benefit from a comprehensive benefits package, including:Company carFuel card33 days annual leave, including bank holidaysAnnual leave purchase and sale schemePension scheme and life assuranceEmployee vehicle purchase schemeDiscounts on Service, Bodyshop and Parts1 paid day per year to volunteer for a charity of your choiceCycle to Work schemeAccess to Perks at Work discountsComprehensive training and ongoing developmentWhy Apply?This is an excellent opportunity to join an established and successful automotive business in a role where your ability to win new business and develop customer relationships will have a direct impact on your earnings and career progression.Apply today for a confidential discussion about the role.Who are you applying to?The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permissionTPBN1_UKTJ

Production Shift Manager (Days) - Coated DepartmentLocation - Craigavon, Northern IrelandWorking Hours - Monday to Friday ¦ 8:00am to 4:00pmContract Type - Permanent ¦ Full-TimeLead Production Excellence in Our Coated Operations!Are you an experienced food manufacturing leader looking for your next challenge?Pilgrim's Europe is seeking a Production Shift Manager to lead our Coated Department at our Craigavon poultry manufacturing site. This is a fantastic opportunity for a results-driven people leader to take ownership of shift performance, drive continuous improvement, and develop high-performing teams within a fast-paced food production environment.Working closely with the Operations team, you'll play a key role in delivering operational excellence across safety, quality, service, people, and cost.What You'll Be DoingLeading and motivating production teams within the Coated Department to achieve daily operational targets.Delivering KPI performance across safety, quality, labour utilisation, yield, efficiency, and customer service.Driving a culture of food safety, health & safety, quality, and continuous improvement.Ensuring all products consistently meet customer specifications and internal quality standards.Managing, coaching, and developing Team Leaders and production colleagues to maximise capability and engagement.Monitoring production performance, identifying opportunities for improvement, and implementing corrective actions.Conducting structured shift handovers and performance reviews.Supporting succession planning, training programmes, and skills development across the department.Working collaboratively with Technical, Engineering, Planning, and Supply Chain teams to achieve business objectives.Supporting waste reduction, sustainability, and cost-saving initiatives across the operation.What We're Looking ForEssentialProven leadership experience within a food manufacturing environmentPrevious experience managing teams in a high-volume production settingStrong understanding of food safety, quality, and health & safety standardsExcellent people management, coaching, and performance development skillsExperience delivering operational and continuous improvement initiativesStrong communication, organisational, and problem-solving abilitiesGood IT skills and experience working with production KPIs and reportingDesirableExperience within poultry, meat, or FMCG manufacturingHACCP and/or Health & Safety qualificationsLean Manufacturing or Continuous Improvement experienceLeadership or management qualificationExperience working within coated, prepared, or added-value food production environmentsWhy Join Pilgrim's Europe?At Pilgrim's Europe, you'll be part of one of the UK's leading food manufacturing businesses, producing high-quality products for major retailers and customers.Benefits Include:Competitive salaryEnhanced pension schemeLife assuranceEmployee discount platformHealth & wellbeing supportTraining, development, and career progression opportunitiesLong-term career opportunities within a growing international businessOpportunity to make a real impact within a key manufacturing operationReady to Take the Next Step?If you're a passionate production leader with food manufacturing experience and a track record of delivering results through people, we'd love to hear from you.Apply today and help drive performance, quality, and continuous improvement within our Coated Department at Craigavon. ??TPBN1_UKTJ

The Deluxe Group is seeking an experienced and commercially minded HR Manager to deliver a comprehensive, end-to-end HR service across the business. This varied generalist role covers the full employee lifecycle, including recruitment, onboarding, employee relations, workforce planning, policy development and employee engagement. The HR Manager will work closely with managers and project teams to identify workforce requirements, resolve people-related matters and ensure HR practices support the organisations operational and strategic objectives. This opportunity is ideal for a proactive HR professional who enjoys a diverse workload and is passionate about attracting, developing and retaining talented people while delivering an excellent candidate and employee experience. Key Responsibilities Support the development and implementation of the organisations people strategy, HR policies and best practices. Provide professional HR advice and guidance to managers and employees across the full employee lifecycle. Manage employee relations matters, including performance, conduct, capability, absence, grievance and disciplinary processes. Coach and support managers in applying HR policies consistently, fairly and in accordance with employment legislation. Lead and manage the full recruitment lifecycle across multiple roles, departments and project teams. Partner with hiring managers to understand workforce requirements, resource plans and recruitment priorities. Develop workforce plans and resourcing strategies that support current and future business needs. Build and manage employer-branding initiatives to attract high-quality candidates. Optimise candidate-sourcing strategies through job boards, social media, employee referrals, recruitment agencies and direct outreach. Manage relationships with external recruitment agencies, service providers and other HR-related vendors. Oversee onboarding and induction processes to ensure new employees receive a positive and consistent experience. Monitor and analyse HR and recruitment metrics, including time to hire, cost per hire, employee turnover, absence and quality of hire. Promote a positive, inclusive workplace culture and a consistently high-quality candidate and employee experience. Ensure recruitment and wider HR practices comply with applicable employment legislation, right-to-work requirements and company policies. Maintain accurate and confidential employee records, HR systems and supporting documentation. Assist with salary reviews, employee engagement initiatives, learning and development activities, and other HR projects. Prepare annual FEC and other statutory or regulatory reports, as required. Support international recruitment activity, including relevant UK Home Office and immigration compliance requirements. Essential Criteria A third-level qualification in Human Resources, Business Studies or a related discipline, and/or at least five years relevant experience within an HR or recruitment function. Broad generalist HR experience, including recruitment and employee relations. Sound working knowledge of applicable employment legislation and HR best practice. Experience advising and supporting managers on a range of people-related matters. Excellent communication, influencing and interpersonal skills. Strong organisational and time-management skills, with the ability to manage competing priorities. A high level of discretion and the ability to handle sensitive and confidential information appropriately. Strong attention to detail and experience maintaining accurate HR records and documentation. The ability to work independently, use sound judgement and take initiative. Confidence working in a fast-paced, project-led environment. Desirable Criteria CIPD qualification or membership. Experience working with UK Home Office requirements, including right-to-work and immigration processes. Experience managing international recruitment campaigns. Experience supporting workforce planning for project-based or multi-site teams. Experience preparing FEC, equality-monitoring or other statutory reports. What We Offer A competitive salary and benefits package. Career progression and professional development opportunities. A varied role with the opportunity to influence people practices across the organisation. Working Hours Monday to Thursday: 8.30 a.m.5.00 p.m. Friday: 8.30 a.m.2.30 p.m. The Deluxe Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to providing an inclusive recruitment process. Skills: Recruitment Talent Acquisition Communication Benefits: Pension Life Assurance Healthcare Cashback Plan Employee wellbeing programme Free Carparking Cycle to work scheme TPBN1_NI

Senior Food Safety & Quality Manager - Maternity Cover Location: Craigavon Department: Technical Contract Type • 12-month Maternity Cover Lead Food Safety & Quality Excellence Pilgrim's Europe is seeking an experienced Senior Food Safety & Quality Manager to join our Craigavon site. This is a key leadership role within the Technical team, responsible for driving food safety, quality, compliance, and continuous improvement across the factory. You'll work closely with Operations and Site Leadership teams to ensure the highest standards are consistently achieved, while developing a strong food safety and quality culture throughout the business. Key Responsibilities Lead and maintain HACCP-based Food Safety & Quality Management Systems. Ensure compliance with BRC, customer, legal, and company standards. Drive continuous improvement in food safety, quality, hygiene, and environmental standards. Lead customer, retailer, and third-party audits, ensuring excellent audit outcomes. Manage technical teams, including recruitment, development, succession planning, and performance management. Investigate complaints, incidents, non-conformances, and root causes, implementing effective corrective actions. Analyse quality, microbiological, allergen, and technical performance data to identify trends and opportunities for improvement. Work collaboratively with Operations to reduce complaints, improve KPIs, and enhance site standards. Deputise for the Technical Manager when required. About You Degree-qualified in Food Science, Food Technology, Microbiology, or a related discipline (or equivalent experience). Proven quality management experience within food manufacturing. Strong knowledge of HACCP, BRC, Food Safety, Food Hygiene, and Food Legislation. Experience managing customer audits and retailer standards. Strong leadership, coaching, and stakeholder management skills. Excellent problem-solving and continuous improvement mindset. Desirable Chilled food or high-risk manufacturing experience. Experience with major UK retailers. Advanced HACCP qualification. Poultry processing or cooked protein experience. Why Join Pilgrim's Europe? Benefits Include: Competitive salary and benefits package Pension scheme Life assurance Employee discount platform Career development and progression opportunities The opportunity to lead technical excellence within a leading food manufacturing business If you're passionate about food safety, quality, compliance, and developing high-performing teams, we'd love to hear from you. Apply today to join Pilgrim's Europe as our next Senior Food Safety & Quality Manager. TPBN1_UKTJ

This newly created role offers real ownership of outbound business development in a specialist market. We are delighted to be working with a high‑growth legal technology business that is scaling rapidly across the UK.

They are seeking a Business Development Manager to join their team on a permanent basis based in St Helier. Business Development / Business Developer:Capability to identify new opportunities, contribute to growth strategies and support expansion of our client service offering. This is a replacement

Astrantia Talent is recruiting a commercially focused Business Development Manager to build and grow a recyclable plastics supplier network in Northern Ireland.

As Local Business Development Manager, your primary focus will be to grow the local business and fleet customer base by identifying new prospects, developing relationships and converting opportunities into long-term customers. Local Business Development Manager. We're currently recruiting on behalf

Business Development Manager - Mobility. Proven success in a Business Development, Territory Sales or Account Management role. If you're passionate about developing partnerships, winning new business and taking ownership of a territory with exceptional growth potential, we'd love to hear from you.

We are looking for a commercially driven Business Development Manager to develop and grow the company's recyclable plastics supply network across Northern Ireland. Business Development Manager - rPET,Northern Ireland. You'll be working on the purchasing and trading side of the recycled plastics mark

Department: Business Development. Minimum of three years of business development experience, with a track record of meeting or exceeding apprenticeship sales targets. Demonstrate a strong understanding of current business development and sales strategies.

As Local Business Development Manager, your primary focus will be to grow the local business and fleet customer base by identifying new prospects, developing relationships and converting opportunities into long-term customers. Local Business Development Manager. Local Business Development Manager.

Level 3 Customer service, business development, sales management, or equivalent qualification (essential). Minimum of three years of business development experience, with a track record of meeting or exceeding apprenticeship sales targets. Demonstrate a strong understanding of current business devel

The Business Development Manager will be instrumental in expanding our relationships within this area of central government, taking our strategy to the next level and accelerating our growth. Our client has a growing business within the UK Central Government centred around our long standing relation

We're looking for a dynamic, on-the-road Business Development Manager to drive growth across the South UK region (Cheltenham to Luton, up to Cambridge and Norwich).

Business Development Manager – Nuclear / Heavy Engineering An excellent opportunity has arisen for an experienced Business Development Manager to join a long-established UK engineering business delivering complex, bespoke engineering projects across the nuclear, defence and wider heavy engine

Business Development Manager | Complex Care. RJS Resourcing is working with a growing complex care provider to find a Business Development Manager who can build strong referral relationships and bring in new care opportunities across London. Ongoing professional development.

This role would suit a Business Development Manager or similar with experience selling into electrical wholesalers looking to join a UK Giant. Business Development Manager (Electrical Wholesalers). Are you a Business Development Manager or similar with experience selling into Electrical Wholesalers

Business Development Manager – Logistics / Supply Chain Leeds / M62 Corridor – Field Based £45,000 Basic + 10% Annual Bonus + Company Car + Benefits Are you a proven Business Development Manager with a track record of winning new B2B customers? Do you have experience within logi

Due to continued growth, they are seeking an ambitious and commercially focused Business Development Manager to identify and secure new business opportunities and expand their presence across the Build to Rent, Facilities Management, Housing Associations, Local Authority, Property and Building Safet

Business Development Manager – Food Manufacturing. Are you an experienced sales or business development specialist in the food manufacturing sector and looking for an opportunity with significant potential to grow alongside a rapidly expanding business?. The ideal candidate will have a proven sale

East Midlands-based Pest/Bird Control Sales expert? Ready to develop your career and earnings in a working environment where you will respected, rewarded and supported to achieve? What's on Offer? Basic starting salary based on experience and likely to be c.Commission with a realistic Year 1 OTE

Lead Business Development Manager. Lead Business Development Manager c£up to 85k + CAR + Bonus + Benefits. Lead Business Development Manager.

New Business Development / Category Manager / Buyer. We're looking for a New Business Development Manager to help grow an exciting Marketplace proposition across a portfolio of well-known retail brands. Identify category and range gaps and turn them into new business opportunities.

An exciting opportunity has arisen for a technically minded Business Development & Delivery Manager to join an innovative manufacturing and technology business with a strong international presence. Developing data-driven business development strategies and sales plans. This role offers the chance to

The Role - Business Development Manager, Biomedical Solutions Sales. Your Background - Business Development Manager, Biomedical Solutions Sales. Business Development Manager, Biomedical Solutions Sales.

We are looking for an experienced Business Development person with a background in working capital solutions to join the Team to help grow the Lending Book in line with the company's growth plans. Close leads generated by the business and directly from existing KBI's. Develop and maintain a personal

This is an exciting opportunity for a Business Development Manager to join an established waste and recycling business in a genuinely pure new-business-focused position. With a strong focus on customer service and operational reliability, the company continues to grow and is now looking to strengthe

Due to continued growth, they are seeking an experienced and ambitious Business Development Manager to join their successful sales team. The position offers a balanced mix of account management and business development, with responsibility for managing an established customer base whilst identifying

Provide regular business development updates covering target achievement, activity levels, pipeline conversion, new opportunities, market demand and development needs. Job Title: National Commercial Manager Department: New Business Sales Reporting to: Head of Sales (North) Location: Field Based Cont

The business is continuing to grow, with new products and solutions being introduced over the coming years, creating excellent opportunities for continued career development and increased earning potential. Location: North England – Leeds, Sheffield, Harrogate Basic Salary: £33,000 OTE:

You will lead a team of New Business Leads and Executives, combining strategic category planning with hands-on business development, commercial negotiation and people leadership. As a New Business Development Manager, you will own seller acquisition across an allocated portfolio of categories, using

An exciting opportunity has arisen for an experienced Account Manager / Business development manager to take ownership of South East location developing relationships with electrical wholesalers, contractors, distributors, specifiers and other key industry stakeholders. Key Account Manager - Busines

Our client is seeking an International Business Development Manager to support the growth of their business within the UK market. Working closely with senior business development and management teams, you will identify and develop opportunities with UK-based businesses, entrepreneurs and professiona

Business Development Manager (Electrical). Are you a Business Development Manager or similar from an Electrical background, looking to take over your own sales patch working with some of the most prestigious and successful wholesalers in the UK?. This role would suit a Business Development Manager o

An exciting opportunity has arisen for an experienced Business Development Manager to join a growing specialist contractor within the façade and external envelope sector. This role is ideal for a driven sales professional with a strong network across the construction industry and a proven track rec

Business Development Manager – IT Solutions & Services. Develop relationships with senior technology and business stakeholders.

Business Development Manager to drive new business across. Business Development Manager – Freight & Logistics. Develop new business across USA trade lanes (import & export).

Technical Business Development Manager – Height Safety. Technical Business Development Manager – Height Safety.

Business Development Manager – Electricals South East London, Kent & Sussex. As Business Development Manager, you will take ownership of a defined territory covering. As business development manager you will be creating demand, influencing projects at an early stage, securing product specification

Would you relish the chance to take ownership of business development and help shape the growth of an established professional services business?. This is a hands-on business develo. Our client is an established and successful professional services business based in Market Harborough, working with c

Robert Half are looking for a Business Development Manager to take ownership of new business for a growing IT services business. Business Development Manager - IT Services. We're now looking for someone who can come in, own the new business number and help build the sales function from the ground up

Business Development Manager — Care Sector SaaS, £60k–£65k base + £80k OTE, uncapped bonus, field-based/remote UK role. A proven track record in B2B new-business sales, with full ownership of the sales cycle from prospecting to close. Having built the platform and a large community of care pr

With continued growth across both public and private sectors, the business is investing in its pre-construction and business development function and is now seeking a Business Development & Social Value Manager to play a key role in driving future opportunities while ensuring meaningful social value

As a Business Development Manager, you will be responsible for generating new business and selling a range of learning and training solutions to businesses. Business Development Manager – Learning & Training. Generating new business through outbound calls, email and other sales activity.