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We are looking for a full-time marketing manager to oversee and develop our restaurant brand, Bobo Social. Be responsible for preparing and delivering the annual and monthly marketing (including digital marketing) plans for all sites - incorporating campaigns, menu launches, local marketing, openings, social, digital etc Manage the design and production of marketing materials on time, on spec and to budget Produce clear and timely internal communication (presentations, packs, meeting management and updates) to the operations/executive team and other senior managers Coordinate the evaluation of key campaigns, projects and menu launches Report on digital activity and make recommendations to improve performance and ROI Manage all SEM activity including SEO and PPC Assist on website and CRM (emails, newsletters etc.) Write regular blog posts for our company website Drive customer loyalty through our digital channels Proactively handle any issues that arise Communicate clearly and on a timely manner with the operations/executive team and other senior managers. The job requires you work full time in Ealing Broadway.
MeetingRoomz is a dynamic and innovative company dedicated to revolutionise future of work. We're looking for a passionate and creative Marketing and Communication Executive to join our team and play a key role in driving our brand, communication, and content strategy. ** Role Overview:** The Marketing and Communication Executive will lead the development and execution of our marketing, branding, and public relations initiatives. This multifaceted role demands expertise in creating impactful campaigns, producing engaging multimedia content, and building relationships with media and external stakeholders. ** Key Responsibilities:** Marketing Strategy Develop and implement a comprehensive multi-channel marketing strategy. Identify and execute viral growth opportunities for brand visibility. ** Podcast and Multimedia Production** Plan, produce, and edit podcasts, videocasts, and interviews. Develop compelling storytelling formats tailored to target audiences. ** Public Relations** Write and distribute engaging press releases and articles. Cultivate relationships with journalists, bloggers, and influencers. Actively seek media coverage to enhance brand recognition. Brand Development Define and evolve the brand identity to resonate with core audiences. Monitor market trends to inform branding efforts and ensure relevance. Content Creation Craft high-quality communication materials, including blogs, newsletters, social media posts, and thought leadership pieces. Ensure consistent messaging and tone across all channels. ** Technical Skills:** Significant experience working in a video creation role for a direct-to-consumer brand, across social media (TikTok, Meta, YouTube) and broader content channels. Previous experience working collaboratively in the content creation process. Solid experience using Premiere Pro, Photoshop, and After Effects for video editing and content creation. A background working with high-quality video and audio using professional cameras and recording equipment, as well as experience recording and editing from mobile. Creativity and a strong desire to bring ideas to the table and see them through to fruition. What We’re Looking For: Proven experience in marketing, communications, or a related role. Strong storytelling and content development skills. Hands-on experience with podcast or video production tools and platforms. Knowledge of media relations and PR best practices. Creative mindset with the ability to execute innovative branding strategies. Excellent organizational and project management skills. Strong interpersonal skills to build and nurture relationships. ** What We Offer:** A flexible hybrid work environment that fosters work-life balance. A competitive salary package commensurate with experience and expertise. Opportunities for professional growth and career development. A supportive and collaborative team culture. How to Apply: If you're excited about the opportunity to shape impactful narratives and amplify our brand, we'd love to hear from you. Please submit your resume, portfolio, or samples of relevant work
Location: London or Leeds (travel required) Employment Type: Part-Time/Freelance Responsible to: Marketing Director Key Responsibilities - Distribute promotional leaflets and materials at events, fairs, and online platforms to generate interest in Anglo & Phoenix Education's services. - Assist in the planning and execution of marketing campaigns, including both digital and in-person initiatives. - Create engaging content for social media, newsletters, and other marketing channels to raise brand awareness. - Support lead generation by connecting with prospective students, parents, and educators, fostering long-term relationships. - Represent Anglo & Phoenix Education at events, ensuring a positive and professional image. Requirements - Currently enrolled at or recently graduated from a university in the UK. - Familiarity with the UK university application process and student life (knowledge of international transitions is a plus). - Passionate about education and committed to education services particularly to international students. - Strong communication skills, with the ability to engage and connect with diverse audiences. - Experience in social media management, content creation, or marketing campaigns (preferred but not essential). - Proactive, creative, and reliable, with excellent organisational skills. - Comfortable speaking to groups and distributing promotional materials. Benefits - Competitive hourly rate (£15 - £25 depending on experience) and flexible working hours to fit around your studies. - Opportunity to gain hands-on experience in marketing, communication, and event management. - Expand your professional network within the education and marketing sectors. - Be part of a dynamic and supportive team that values your contributions and ideas. If you’re passionate about marketing and education, please send your CV and a short cover letter explaining your interest in the Marketing Officer role. Those shortlisted will be informed on January 2nd, and online interviews will be conducted the following week.
Job duties: Develop Growth Strategies: Create and execute strategies that drive financial performance and enhance customer satisfaction by expanding Persona Beauty's presence in the beauty and personal care industry. Prioritize innovative nail and eyelash products to secure a competitive edge. Market and Consumer Insights: Conduct comprehensive market research to identify emerging opportunities in the European beauty sector. Analyze customer behavior and preferences to inform strategic marketing initiatives and product development. Strategic Client Engagement: Build strong relationships with prospective and existing clients, distributors, and strategic partners through regular communication and meetings. Focus on identifying business opportunities and fostering collaboration. Brand and Product Promotion: Champion Persona Beauty's product portfolio by developing marketing campaigns that emphasize the quality, sustainability, and innovation of its beauty solutions. Align promotional efforts with client and market needs to maximize impact. Sales and Contract Management: Oversee the drafting, negotiation, and management of sales contracts, ensuring adherence to legal standards and company policies while driving revenue growth. Sales Performance Tracking: Monitor and analyze sales data, including revenue trends and invoice records, to provide actionable insights for business decision-making and ensure alignment with company goals. Customer-Centric Feedback and Support: Manage customer feedback channels and provide exceptional after-sales support. Use insights from customer experiences to improve satisfaction and strengthen brand loyalty. Customer Relationship Management: Develop and maintain strong, long-term relationships with clients by anticipating their needs, incorporating feedback into strategies, and enhancing overall customer retention efforts. Team Leadership and Development: Lead, train, and mentor junior team members in marketing and customer relationship management to ensure alignment with Persona Beauty's values and objectives. Inspire a high-performance culture within the team.
Job Advertisement: Self-Employed Sales Representative Position: Self-Employed Sales Representative Type: Commission-Based Are you a highly motivated, results-driven individual with a passion for sales? Do you thrive in a flexible, self-directed work environment where your success is determined by your effort and drive? If so, we want you to join our dynamic team as a Self-Employed Sales Representative! What We Offer: - Unlimited Earning Potential: Your income is only capped by your ambition. With our competitive commission structure, the harder you work, the more you earn. - Flexibility: Enjoy the freedom to work on your own terms. You control your schedule and work environment. - Career Progression: We believe in nurturing talent. As you excel, opportunities for growth and leadership roles will be available to you. - Training and Support: We provide comprehensive training and ongoing support to ensure you have the tools you need to succeed. - Motivating Environment: Join a team that celebrates wins, encourages innovation, and rewards persistence. We’re here to help you achieve your goals. Your Responsibilities: - Generate and qualify leads through various sales channels. - Build and maintain strong relationships with clients. - Present, promote, and sell products/services to prospective customers. - Meet or exceed sales targets. - Continuously improve through feedback and training. What We’re Looking For: - Strong communication and interpersonal skills. - Self-motivated with a desire to achieve and exceed targets. - Ability to work independently and manage time effectively. - Prior experience in sales is a plus, but not mandatory—drive and determination are what matter most. Why Choose Us? This isn’t just another sales job. It’s an opportunity to be your own boss, develop your career, and unlock limitless potential. We’re committed to your success and provide the support and tools you need to excel. If you’re ready to take control of your future and grow with a company that values your drive, apply today! How to Apply: Interested candidates should submit their resume and a brief cover letter explaining why they are the perfect fit for this role to . Don’t wait—your next big career move is just an application away!
About Us: SMR Facilities Management is a leading recruitment agency specializing in the hospitality sector. We are embarking on an exciting new phase of growth and expansion, driven by our commitment to providing innovative solutions for our clients and candidates. This is a fantastic opportunity to join a dynamic company and play a pivotal role in shaping our future. About the Role: We are seeking a highly motivated and results-oriented Project Lead to spearhead a critical business expansion project. You will be responsible for the entire project lifecycle, from concept to launch and beyond, ensuring its success and alignment with our strategic objectives. Key Responsibilities: Project Planning & Implementation: Develop a comprehensive business plan for the expansion project, including market analysis, competitor research, and financial projections. Define the scope, objectives, and deliverables of the project, establishing clear timelines and milestones. Secure necessary resources, including facilities, equipment, and personnel. Implement robust project management methodologies to ensure efficient execution and timely completion of tasks. Market Research & Analysis: Conduct thorough market research to identify new opportunities and assess the competitive landscape. Analyze industry trends and client needs to inform the development of new services and solutions. Develop and implement strategies to penetrate new markets and expand our client base. Business Development & Sales: Develop and implement a comprehensive sales and marketing strategy to promote the new business venture. Utilize various marketing channels, including online platforms, social media, industry events, and partnerships, to generate leads and attract new clients. Build and maintain relationships with key stakeholders in the hospitality industry to secure new business opportunities. Operational Support: Assist in the day-to-day operations of the recruitment consultancy, including timesheet management, supplier invoices, etc. Contribute to the overall growth and development of the company by identifying new opportunities and implementing innovative solutions. Qualifications & Experience: Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in project management, ideally within the recruitment or hospitality sectors. Strong understanding of the hospitality industry, including current trends, challenges, and talent needs. Excellent communication, interpersonal, and presentation skills. Ability to work independently and as part of a team, managing multiple tasks effectively. Proficient in Microsoft Office Suite and project management tools. Benefits: Competitive salary and benefits package. Opportunity to play a pivotal role in a significant business expansion project. Be part of a dynamic and supportive team environment. Excellent career progression opportunities within a growing company.
About Us: Feyi is a dynamic and innovative floral boutique specialising in minimalistic bouquets that resonate with Gen-Z and young millennials. We pride ourselves on our unique approach to floral design and our commitment to sustainability. Our offerings are curated to reflect contemporary trends and the aesthetic preferences of our young, vibrant clientele. We are looking for a talented florist to join our team, bringing creativity, enthusiasm, and exceptional customer service to our pop-up stores and events. Job Description: As a Florist at feYi, you will play a crucial role in creating and delivering beautiful floral arrangements that align with our brand's minimalistic style. Your responsibilities will include both front-of-house customer interactions and back-of-house order fulfilment. You will work in a fast-paced environment, ensuring that our customers receive high-quality products and exceptional service. This role requires flexibility - one day you will be at the studio, one day at our Oxford Street store and another day trading at our Hackney Wick Campervan! Responsibilities: Floral Design & Creation: Create minimalistic bouquets and floral arrangements that cater to the tastes of Gen-Z and young millennials. Stay updated with current floral design trends and incorporate them into your creations. Ensure all floral designs meet the company’s quality standards. Customer Service: Greet and assist customers at our pop-up stores and events, providing personalised recommendations and information about our products. Handle customer enquiries and orders with professionalism and a positive attitude. Process transactions accurately and efficiently. Order Fulfilment: Prepare and package floral orders for shipping, ensuring timely and safe delivery. Manage inventory and supplies, keeping track of stock levels and placing orders as needed. Maintain a clean and organised workspace. Make a selection of hot drinks for customers (training provided) Event Support: Assist with the setup and breakdown of pop-up stores and event displays. Collaborate with the team to create visually appealing and cohesive floral installations for events. Social Media: Be comfortable on camera, filming DITL vlogs. Creating engaging and fun content. Featuring on Tik Tok lives and other social channels. Coffee Sales: We sell coffee in our Carnaby Street store, on occasion you will be required to make coffee orders. If you have no experience, training will be provided. Requirements: Proven experience as a florist or in a similar role. Strong understanding of floral design principles, with a focus on minimalistic styles. Ability to create trendy, aesthetically pleasing arrangements. Excellent customer service and communication skills. Ability to work efficiently in a fast-paced environment. Attention to detail and a strong sense of aesthetics. Flexibility to work weekends, holidays, and during peak seasons. Knowledge of sustainable and eco-friendly floral practices is a plus. What We Offer: Competitive salary based on experience. A creative and supportive work environment. Opportunities for professional growth and development. Employee discounts on floral products. Flexible working hours. How to Apply: If you are passionate about floral design and excited about creating beautiful, minimalistic bouquets for a trendy clientele, we would love to hear from you. Please submit your CV, a cover letter, and a portfolio of your work. Application Deadline: 25/11/2024 Feyi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: This job specification provides an overview of the primary responsibilities and requirements for the position of Florist at Feyi. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Job Type: Fixed term contract Contract length: 3 months Pay: £14.00-£15.00 per hour Expected hours: 24 per week
Are you a highly motivated, results-driven individual with a passion for sales? Do you thrive in a flexible, self-directed work environment where your success is determined by your effort and drive? If so, we want you to join our dynamic team as a Sales Representative! What We Offer: - Unlimited Earning Potential: Your income is only capped by your ambition. With our competitive commission structure, the harder you work, the more you earn. - Flexibility: Enjoy the freedom to work on your own terms. You control your schedule and work environment. - Career Progression: We believe in nurturing talent. As you excel, opportunities for growth and leadership roles will be available to you. - Training and Support: We provide comprehensive training and ongoing support to ensure you have the tools you need to succeed. - Motivating Environment: Join a team that celebrates wins, encourages innovation, and rewards persistence. We’re here to help you achieve your goals. Your Responsibilities: - Generate and qualify leads through various sales channels. - Build and maintain strong relationships with clients. - Present, promote, and sell products/services to prospective customers. - Meet or exceed sales targets. - Continuously improve through feedback and training. What We’re Looking For: - Strong communication and interpersonal skills. - Self-motivated with a desire to achieve and exceed targets. - Ability to work independently and manage time effectively. - Prior experience in sales is a plus, but not mandatory—drive and determination are what matter most. Why Choose Us? This isn’t just another sales job. It’s an opportunity to be your own boss, develop your career, and unlock limitless potential. We’re committed to your success and provide the support and tools you need to excel. If you’re ready to take control of your future and grow with a company that values your drive, apply today!
Social Media Intern (Full-Time) King’s Cross, London (Office-Based) Full-Time, Paid Internship Evans Willie Properties is a leading real estate education company dedicated to helping individuals build wealth through property investments. We provide expert guidance, training, and support for aspiring property investors. We are passionate about sharing knowledge, empowering our community, and building a trusted brand in the real estate industry. Position Overview We are seeking a highly motivated, creative, and dynamic Social Media Intern to join our team at Evans Willie Properties. This is a fantastic opportunity for someone who is passionate about social media, content creation, and real estate. The intern will play a key role in assisting with social media content creation, editing, event coverage, and contributing to the growth and engagement of our brand across various digital platforms. As a Social Media Intern, you will work closely with our marketing team to help promote our educational services, events, and thought leadership in the real estate space. Key Responsibilities - Social Media Management: Assist in managing and maintaining our social media channels (Instagram, Facebook, LinkedIn, Twitter, etc.), including regular posting, engagement, and community management. - Content Creation: Capture high-quality photos and videos for use across various social media platforms, ensuring brand consistency and creative content. - Event Coverage: Attend company events, webinars, and workshops to capture behind-the-scenes footage and create engaging content for social media. - Brand Building: Help in developing and executing strategies to enhance our online presence and brand visibility, ensuring our content resonates with our audience. - Analytics: Assist in tracking social media metrics, monitoring engagement, and identifying trends to optimise content performance. - Collaboration: Work closely with the marketing team to brainstorm ideas, create campaigns, and implement strategies that align with our brand values. Requirements - A strong passion for social media and digital marketing, with a keen interest in real estate. - Proven experience (academic or professional) in social media content creation, photography, or video editing. - Proficiency in social media platforms (Instagram, Facebook, Twitter, LinkedIn, TikTok). - Strong communication skills, both written and verbal. - A creative mindset with attention to detail and a passion for visual storytelling. - Ability to work independently and as part of a team in a fast-paced environment. - Prior experience in content creation or social media management is a plus. - Strong organisational skills and ability to manage multiple tasks efficiently. What We Offer - Competitive pay this is a paid full-time internship. - Hands-on experience: Work directly with experienced marketing professionals and gain real-world social media management experience. - Creative freedom: Opportunities to bring your ideas to life and see the impact of your work. -*Professional growth: Learn about the real estate industry and develop your skills in digital marketing. - Office-based in King's Cross: Work in a vibrant office in a central location with a collaborative team environment. How to Apply If you're excited about this opportunity and ready to bring your creativity to a growing brand in the real estate education space, we'd love to hear from you! Please send your resume, a cover letter explaining why you're the perfect fit for this role, and a portfolio or examples of previous social media content you’ve created
Job description Job Title: Recruitment Administrator Department: Recruitment Location: Aldgate, London. Onsite MON - FRI. 9 AM - 5 PM. About SMR Facilities Management: SMR Facilities Management is a leading temporary recruitment agency dedicated to connecting businesses with skilled temporary & permanent workers. We pride ourselves on our ability to match the right candidates with the right clients, ensuring both parties achieve their goals efficiently. Job Summary: We are seeking a data-driven and organised Recruitment Administrator to take ownership of timesheet management, recruitment support, and event coordination. The ideal candidate will be a strategic thinker with excellent communication skills and experience in the Hospitality industry. Key Responsibilities: Administration: Accurate and timely entry of timesheets into our system and master folders for all clients. Weekly closing of timesheets. Meticulous attention to detail in data entry. Obtaining timely approvals on timesheets from clients. Coordinating with clients to ensure weekly submission of timesheets. Verification of employee hours. Maintaining organised files and folders for all documentation. Recruitment: Assisting the Recruitment Manager with all hiring activities. Sourcing candidates through various channels and scheduling interviews. Completing candidate documentation and maintaining employee folders. Managing F&B recruitments, including coordination with clients, suppliers, and candidates. On-site availability during major events, including weekends if required. Reporting: Generating weekly reports on administration and recruitment activities. Qualifications: Excellent organisational and time management skills. Proficiency in data entry and Microsoft Office Suite. Strong communication and interpersonal skills. Experience in the Hospitality industry is highly preferred. Some recruitment experience is a plus. Ability to work independently and as part of a team. Flexibility to work on-site during events, including weekends. Please apply with your updated CV only. Immediate joiners preferred. Job Types: Full-time, Permanent
Job Description: Comptoir Gourmand is seeking a creative and driven Social Media and Content Creator to join our team. This role is perfect for someone passionate about videography, social media strategy, and digital marketing, with the ability to bring fresh ideas to our brand. The successful candidate will manage our social media presence across Instagram, TikTok, and YouTube, with a focus on producing engaging video content, while also overseeing email marketing and in-house promotional tools. Key Responsibilities: Social Media Management (80%): Manage and grow two social media accounts (Instagram, TikTok, YouTube). Create, edit, and post high-quality videos (Reels, YouTube Shorts, TikTok). Develop content for YouTube to showcase our bakery workshops, focusing on growing our channel. Understand and optimize content based on platform algorithms. Target diverse audiences, including Millennials, Gen Z, and Baby Boomers. Implement cross-platform strategies (e.g., driving Instagram followers to YouTube). Identify potential sponsorship and revenue streams through media content. Collaborate with our catering and events departments to create promotional videos. Marketing and Design (20%): Monitor performance metrics and provide regular reports on marketing efforts. Create email marketing campaigns using tools such as Mailchimp or similar platforms. Design in-house marketing materials such as A-board posters and signage, ensuring consistency with brand guidelines. Requirements: Proven experience managing social media accounts, particularly Instagram, TikTok, and YouTube. Strong videography and video editing skills, with proficiency in tools like Adobe Premiere, Final Cut Pro, or similar. In-depth knowledge of platform algorithms and best practices for video content. Ability to target and engage diverse age groups (Millennials, Gen Z, Baby Boomers). Creativity in producing visually appealing and engaging content. Experience with email marketing platforms and basic graphic design. Knowledge of potential revenue generation through social media (e.g., sponsorships, collaborations). Excellent communication and time management skills. Benefits: Opportunity to be part of an established bakery brand with over 20 years of history. Creative freedom to develop and grow our social media presence. Work in a dynamic, supportive environment with a focus on quality and innovation. Unique working environment Free coffee and lunch from our bakery! If you are passionate about digital media, enjoy creating compelling content, and want to help shape the future of our brand, we would love to hear from you!
About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!
La Mia Mamma LTD, a vibrant and fast-growing group of Italian restaurants (La Mia Mamma, Made in Italy & Fish&Bubbles), is on the hunt for a dynamic and highly creative Social Media Manager to join our team at our Chelsea HQ. If you have a passion for food, a flair for content creation, and know how to make a brand pop online, this is your moment! What You’ll Do - Lead our social media presence across Instagram, TikTok, Facebook, LinkedIn, and beyond! - Craft visually stunning content (photos & videos) that tells the story of our restaurants and engages audiences. - Stay ahead of trends, always on the lookout for new and innovative ways to grow our followers and turn them into loyal customers. - Collaborate closely with our Head of Marketing to drive creative campaigns and strategy that keep us at the forefront of the industry. - Dive into analytics to understand what’s working and what needs tweaking to keep our channels thriving. - Split your time between working at our Chelsea office and visiting our restaurants to capture on-the-ground content. What We’re Looking For - Proven experience in social media management & content creation (3+ years preferred). - Expertise in photography & videography, particularly in the food and drink space. - Strong copywriting skills, a creative mind full of fresh ideas, and an eye for detail. - Fluent in English and Italian! - A natural storyteller with a deep love for all things food and culture. - Location: Our office is based on King’s Road, Chelsea. Monday to Friday, with time spent in our restaurants for content creation. Ready to make a real impact with your creativity? Join us and help shape the social media voice of La Mia Mamma, Made in Italy, and Fish&Bubbles! Apply today by sending your portfolio and CV!
**Job Title: **Marketing Assistant Pay: £20,000 - £25,000 per year About Us: ConnectIQ is a fast-growing startup focused on making impactful connections through direct engagement. We work with leading brands to deliver innovative marketing strategies that drive growth and create meaningful relationships. As a Marketing Assistant, you’ll be joining a vibrant team committed to delivering outstanding results for our clients. Job Description: We are seeking a creative and motivated Marketing Assistant to support our marketing initiatives. In this role, you will help execute marketing campaigns, manage content creation, and assist in promoting our brand and our clients’ products. Key Responsibilities: • Assist in the development and implementation of marketing campaigns across various channels. • Conduct market research to identify trends and opportunities. • Help organize events and promotional activities to enhance brand awareness. • Support the marketing team with administrative tasks and campaign reporting. • Collaborate with the sales and creative teams to ensure cohesive messaging. What We’re Looking For: • Strong written and verbal communication skills. • A creative mindset with a keen eye for detail. • Ability to multitask and manage time efficiently in a fast-paced environment. • Previous experience in marketing, or a related field is beneficial but not required. • A proactive attitude and a willingness to learn and grow with the company. What We Offer: • Competitive salary of £20,000 - £25,000 per year, depending on experience. • Opportunities for professional development and career advancement. • Hands-on training and continuous support to grow your marketing skills. • A dynamic and collaborative work environment that fosters creativity and innovation. How to Apply: If you’re passionate about marketing and eager to contribute to a company that values creativity and growth, we’d love to hear from you! Please apply by sending your CV and a short cover letter outlining your interest in the role. Feel free to adjust any details to better suit your needs!
About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!