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Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. Assist tenants in the application process, including completing necessary paperwork. Qualifications: Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. Well spoken and written English Multilingual abilities are a big plus but not essential. Benefits: Competitive commission structure with uncapped earning potential. Flexible schedule, allowing for a healthy work-life balance. Supportive team environment with ongoing training and professional development opportunities. The position requires office work from 10 AM to 6 PM, but we offer flexibility. You may also need to work outside of these hours to conduct viewings or assist clients. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.
Sales Representative | Take Control of Your Future! Are you a driven, results-oriented go-getter with a passion for sales? Do you thrive in a flexible, self-directed environment where your effort defines your success? If this sounds like you, it’s time to join our vibrant and empowering team! What’s in It for You? • Uncapped Earnings: Your ambition equals your income—there’s no ceiling here. With competitive commissions, the sky’s the limit! • Ultimate Flexibility: Design your schedule and work on your terms. Be the boss of your own success. • Career Acceleration: Show us your potential, and we’ll show you the path to leadership and beyond. • World-Class Training: Get the tools, support, and mentorship you need to thrive from day one. • Inspiring Team Culture: Celebrate victories, embrace challenges, and grow alongside a team that has your back. Your Day-to-Day: • Create and qualify leads across dynamic sales channels. • Build meaningful, long-lasting client relationships. • Showcase and sell innovative products/services with confidence. • Smash sales targets and celebrate your wins. • Evolve and improve with continuous feedback and training. What Makes You a Fit? • Exceptional communication and relationship-building skills. • Self-motivated, goal-oriented, and resilient under pressure. • A natural time manager with the drive to work independently. • Sales experience? Great! If not, your determination matters more. Why Choose Us? This isn’t just another sales role. It’s your chance to: • Be your own boss. • Unlock unlimited earning potential. Vibrant social atmosphere • International all expenses paid travel opportunities If you’re ready to break boundaries, redefine your career, and take charge of your future, APPLY TODAY —we can’t wait to meet you!
Are you a design and digital savvy creative marketeer looking for their next challenge? Do you have a passion for sharing engaging stories about people and places? Then you might just be who we're looking for! Concept Culture is a specialist branding and marketing agency for the Built Environment sector (Architecture, Construction, Placemaking, Property). Our creative team is looking for an enthusiastic Marketing Assistant to deliver engaging branding and content solutions for our clients and our own marketing initiatives. ** The role:** Working closely with the Creative Director, you will support marketing activities for our clients and our digital platforms, including, but not limited to: - Running marketing campaigns and measuring outreach effectiveness - Creating content to raise brand awareness for our clients (e.g. web, podcasts, newsletters, blogs, social media, events) - Delivering high-quality client projects, managing project milestones and outputs - Creating content for business development activities (e.g. business meetings, proposals) - Maintaining the customer relationship management (CRM) database - Creating and publishing content for Concept Culture's digital channels - Liaising with internal and external creative teams to deliver engaging content. ** The specifics:** - Remuneration: £22,000 - £28,000 (pro-rata per annum), based upon experience - Start date: Immediate - Contract role: 2 - 4 days per week - Location: Hybrid (Ability to commute to London, UK once per week for in-person meetings) About you: - Experience in the Placemaking, Architecture, Real Estate, Property, Construction, or Arts & Culture sector(s) - You have 2+ years of marketing, branding, or communications experience working for an agency, in-house, or freelance - You are a creative marketeer with an eye for design and a passion for storytelling - You thrive in a fast-paced, autonomous, and remote team environment - You have strong copy writing skills and can write compelling content for websites, blogs, newsletters, social media, and other marketing collateral - You can create basic graphics for digital platforms and social media - You have experience with digital and design tools - You enjoy networking, meeting new people and making connections ** What’s in it for you?** - Work with great clients who are delivering world-class, inspiring, and impactful projects in the built environment, real estate, and property sector, including developers, architects, and placemaking consultancies - The opportunity to be a part of the growth and direction of a purpose-led creative agency - Hybrid and flexible working culture ** About us:** Concept Culture (www.conceptculture.co) is a specialist creative agency for the Built Environment. Our clients include architects, developers, placemaking consultancies, and sustainability organisations. We are passionate about sharing stories of people, culture, and place. We look forward to hearing from you!
The Role We’re looking for a creative and driven Social-First UGC Content Creator to join our team full-time in London. This role is all about conceptualising and producing engaging social media content—especially user-generated content (UGC) videos—to captivate our online audience and strengthen our brand product. If you’re a self-starter who loves brainstorming fresh ideas, filming engaging content, and weaving compelling narratives, we’d love to hear from you! Key Responsibilities Develop Engaging UGC: Plan, shoot and edit UGC videos that highlight our products and brand. Social Media Management: Manage and post content across various social media channels, adhering to best practices for each platform. Copywriting: Craft clear, concise, and on-brand copy that resonates with target audiences. Design & Aesthetics: Utilize strong design skills to produce visually compelling imagery and graphics for social posts. Strategy & Analytics: Contribute to content strategies and track key metrics to continually improve performance. Qualifications Excellent Communication: Strong written and verbal communication skills in English. Proven Social Media Experience: Demonstrated ability to create engaging content (video and static) across multiple platforms (Instagram, TikTok, YouTube, etc.). Copywriting Skills: Experience writing short-form copy that connects with different audiences. Salary Competitive – commensurate with experience and skills.
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).
LSL Capital is a collection of design-led restaurants that are the culmination of years in luxury hospitality. Every little detail in our venues reflects the founders’ shared passions - food, fashion and travel - creating incomparable dining experiences in unforgettable spaces. We are on the hunt for a Social Media & Content Creator to join our team. You’ll be responsible for creating, editing, and managing digital content across our social media platforms, ensuring our brand’s voice is heard and loved by all who follow us. What You’ll Be Doing: - Designing, producing, and editing content tailored to each brand’s social channels to ensure consistency and relevance. - Using tools like Canva, Adobe Premiere Pro, Photoshop, and InDesign to create high-quality videos, reels, GIFs, and photo edits. - Capturing professional visuals by working with DSLR cameras, microphones, and lighting equipment. - Keeping us ahead of the game with your extensive knowledge of platforms like Instagram, Facebook, TikTok, and YouTube. - Scheduling content and supporting with community management when needed. - Planning and managing video shoots, working collaboratively with internal teams to meet deadlines. - Keeping all social media profiles fresh, updated, and on-brand. - Collaborating with the marketing team on exciting projects to drive engagement and brand awareness. Who We’re Looking For: - 2+ years of experience in a similar role, ideally working with social media content creation or digital marketing. - Proficiency with key editing tools and a creative eye for high-quality, on-trend content. - Hands-on experience with DSLR cameras and video production tools. - A strong understanding of the social media landscape, trends, and audience engagement strategies. - A motivated, organised, and detail-oriented individual with a flair for storytelling. Why Join Us? - Work in a dynamic and supportive team environment. - Flex your creativity and make a tangible impact on our brands. - Opportunities for professional growth and skill development. - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! Are you a creative soul with a passion for social media and engaging content? we’d love to hear from you!
Food junkee lunch service has an immediate opening for a driven field Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. About Us: We are a leading Afro -Caribbean kitchen who thrive on great food and great service. Our catering services and Hot meal vans were created to offer people in the work place and more great food choices in which they have minimal access to in their working environment. We are very proud of our specified menu. We take pride in offering this to a specific target market which are Afro - Caribbean food lovers, millennials and those who are well-travelled. Now running over 3 years we aim to continue our growth of customers by a strong sales team. Job Description: We are seeking a highly motivated and results-driven Field Sales Representative to join our dynamic sales team. As a Field Sales Representative, you will play a critical role in driving our business growth by actively promoting and selling our food junkee meals to potential businesses/ customers. Your primary focus will be on generating new leads for our jiffy trucks , building relationships, and closing bigger catering and event deals. Responsibilities: - Conducting thorough market research to identify potential clients and target demographics. - Proactively prospecting and generating new leads through various channels, including cold calling, face to face marketing, and referrals. - Conducting in-depth consultations and needs assessments with prospective customers to understand their requirements and recommend suitable solutions. - Presenting our range of meals and catering packages to potential customers in a compelling and informative manner. - Building and maintaining strong relationships with clients, delivering excellent customer service and providing post-sale support. - Negotiating and closing catering and shop stocking deals, ensuring customer satisfaction and achieving sales targets. - Collaborating with the jiffy sales team to coordinate and ensure smooth deliveries and successful sales figures Qualifications: - Proven experience in field sales, preferably in the food industry but not compulsory - Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships. - Strong negotiation and closing abilities. - Results-driven mindset with a track record of meeting or exceeding sales targets. - Self-motivated and able to work independently with minimal supervision. - Excellent time management and organizational skills. - Valid driver's license and willingness to travel within the designated territory. Join our dynamic team and be part of a company that values integrity, innovation, and continuous improvement. If you are passionate about sales, have a strong work ethic, and enjoy exceeding targets, we want to hear from you! To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you are a great fit for this role. Job Type: Full-time Pay: £25,000-£50,000 per year Schedule: Monday to Friday Experience: Sales: 1 year (preferred) Licence/Certification: Driving Licence and Vehicle (required) Work Location: On the road Full job description Basic + Commission Benefits: - uncapped commission structure. - Comprehensive training and ongoing support. - Opportunities for career growth and professional development.
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025
Location: North London About Us: We are a small hotel with 10-12 rooms, offering cozy and comfortable accommodations. While we do not provide catering services, we strive to deliver an exceptional guest experience. As new entrants to the hospitality industry, we are seeking an experienced professional to guide us and ensure the efficient and successful operation of our hotel. What We’re Looking For: We are looking for a highly skilled and experienced hotel manager or consultant who is passionate about hospitality and has a proven track record in managing small hotels, guesthouses, or similar properties. The ideal candidate will also have expertise in Airbnb, Booking.com, direct bookings, channel management, and overall operational efficiency. Key Responsibilities: Oversee daily operations of the hotel and ensure smooth functionality. Manage online listings on platforms such as Airbnb, Booking.com, and other OTAs (Online Travel Agencies). Optimise channel management tools to coordinate bookings from multiple platforms and prevent double bookings. Develop strategies to increase direct bookings and reduce dependency on OTAs. Handle guest inquiries, reviews, and feedback professionally. Implement and maintain housekeeping and maintenance schedules. Develop competitive pricing strategies, promotions, and revenue management initiatives. Qualifications and Experience: Proven experience in hotel management or similar roles, ideally in small or boutique hotels. Strong understanding of Airbnb, Booking.com, and other online booking platforms. Hands-on experience with channel managers and property management systems (PMS). Expertise in guest relations and customer service excellence.
Job description About Us We’re LightyearNow, a company parenting multiple global social media brands. Our new brand, @ShenduZeng focuses on Instagram, YouTube, and TikTok. We're also entering the exciting world of social media. We’re not just raising awareness in the area of finance; we’re building a movement—and we’re looking for passionate, creative, and driven individuals to join us on this journey. Overview We are seeking a motivated and creative Social Media Intern to join our dynamic team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in social media management and public relations. As a Social Media Intern, you will assist in developing and implementing social media strategies that enhance our brand, Shendu Zeng's presence and engage our audience effectively. Who We’re Looking For: Whether you’re a fresh graduate bursting with ideas or a seasoned professional ready for your next challenge, we want you. Whether you’re based in the United Kingdom or United States and obsessed with all things digital, this is your moment. We're looking for people we can shape and grow with for a long time. We won't lose wisdom! This job hires for 2 Social Media Marketing Interns. Duties - Assist in creating, curating, and managing published content (images, video, written) across various social media platforms. - Monitor social media channels for trends, feedback, and engagement opportunities. - Collaborate with the marketing team to develop innovative campaigns that align with our brand objectives. - Conduct research on industry trends and competitor activities to inform content strategies. - Help maintain a consistent voice and style across all social media platforms. - Support the team in drafting press releases and other public relations materials as needed. - Analyse social media metrics to assess the effectiveness of campaigns and suggest improvements. Skills - An understanding of platforms such as Instagram, YouTube, and TikTok. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work collaboratively in a fast-paced environment while managing multiple tasks. - Creative mindset with a passion for storytelling through digital content. - Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus but not essential. This internship is designed for those eager to learn and grow within the field of social media and public relations while contributing positively to our team’s goals. There is a possibility to become permanent. Job Types: Full-time, Permanent, Graduate Pay: £25,880.00-£28,401.00 per year Additional pay: Performance bonus Quarterly bonus up to 30% of your salary Benefits: Bereavement leave Company pension Flexitime Gym membership Life insurance Paid volunteer time Sick pay Work from home Schedule: Monday to Friday Overtime available at attractive rates Education: GCSE or equivalent (preferred) Work Location: Remote LightyearNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.