Reception Team Member - Edinburgh
13 days ago
Edinburgh
Reception Team Member - Edinburgh Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a Reception Team Member to help shape the Staycity guest journey. Benefits: • Paid family leave (>1 year of service), • Flexible working patterns, • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals, • Discounted rates for overnight stays for you, your family and friends, • Refer and earn scheme - earn up to / 550, • Cycle to work scheme- to support a healthy lifestyle and our planet, • Education Support to help you foster new skills, • Volunteer days: 2 paid volunteer days per year, • Support for you and your family when you need it with our Employee Assistance Program (EAP), • Previous experience working in a similar property is helpful but not a "must have" as full training will be provided, • Prior experience using Opera is helpful but not a "must have" as full training will be provided, • Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group, • Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions., • Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests., • Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations., • Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team