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Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow, belong and impact. We are now looking for an exceptional Associate Director to join our growing UK Employment Tax practice in Scotland. Based in Edinburgh or Glasgow, you will play a pivotal leadership role as we expand our advisory capability, support a strong client portfolio, and build out our team during a period of planned senior transitions and growing client demand. This is a rare opportunity to take a senior position in a high-performing practice with clear progression, autonomy, and the chance to lead Scotland-wide growth. The Role As an Associate Director, you will provide strategic leadership across our UK employment tax service line in Scotland, as well as have a voice nationally. You will oversee complex advisory assignments, lead client relationships, drive business development, and help manage a streamlined team of talented specialists. You will work closely with partners and senior leadership across the business to shape our market presence, support succession planning within the Scottish practice, and ensure delivery excellence for our clients. This role is ideal for a strong Senior Manager seeking broader leadership responsibility. What You'll Do Leadership & Practice Development • Lead the employment tax function in Scotland, supporting growth plans across Glasgow and Edinburgh., • Input into overall national strategy as part of a key member of the leadership team, • Act as a senior technical expert on PAYE/NIC, benefits, IR35, CIS, employment status, travel rules, reward, and HMRC enquiries., • Drive quality, risk management, team development and best-practice standards., • Lead high-profile advisory projects for major employers across sectors including financial services, energy, technology, retail, family business and public sector., • Oversee employer compliance reviews, HMRC negotiations, and strategic tax planning., • Identify new opportunities, prepare proposals, contribute to tenders and market initiatives., • Represent the practice at Scottish industry events and professional bodies., • Manage, mentor and grow the Scottish employment tax team., • Oversee resource planning, coaching and technical training., • Significant UK employment tax experience., • Deep technical expertise across PAYE, NIC, benefits, reward strategy, IR35/worker status, CIS, termination payments, and HMRC compliance/audit work., • Proven experience managing complex advisory portfolios and leading client relationships., • Strong leadership capability, able to manage teams and influence senior stakeholders., • Commercial mindset with a track record in business development or market engagement., • CTA qualified (preferred) and/or with substantial employment tax expertise., • A leading role in shaping our Scottish employment tax practice., • Progression to Director/Partner, • Exposure to some of the most interesting employment tax projects in the UK market., • Competitive salary, bonus and flexible benefits package., • Supportive, collaborative culture with national visibility. Diversity, Equity, and Inclusion At Forvis Mazars inclusion and diversity are central to our values. We recognise that being an inclusive and diverse organisation makes us stronger as a business. We seek to attract and recruit people who reflect the diverse nature of our clients and communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age, and disability. Forvis Mazars selects candidates based on skills, knowledge, qualifications, and experience.

We are delighted to be working in partnership with an established and forward-thinking Construction company who are looking to recruit an experienced and professional Quantity Surveyor on a full time, permanent basis. Within this role you will be responsible for the commercial and surveying responsibilities for residential developments, refurbishments and commercial projects. You will deal with all aspects of pre and post contract surveying and cost management including managing the client relationship and service deliver on a project basis. Your key responsibilities will include: • The complete financial and contractual control of projects assigned, • Forecasting, monitoring and reporting accurately on every project, • Advising and guiding on all contract and commercial issues, • Maintaining high quality financial control systems, • Monitoring all progress on site, • Managing subcontractor accounts accurately and effectively, • Be responsible for the compilation of all weekly, monthly and quarterly reports as required, • Be aware of new materials and methods of construction which the company may employ, as well as a sound knowledge of latest regulations, codes of practice and NHBC requirements, • Responsible for all cost control procedures, including managing and controlling the budget and valuations by always updating the estimated final costs, and having the ability to show absolute cost and value reconciliation, • Control all commercial tasks and responsibilities on site, • Contribute to the conceptual designs/options to ensure the design is kept within the budgeted values, • Analyse and report on costs and cash flow using the support systems available, • Prepare tenders and procure sub-contractors, goods and materials, • Compile subcontractor recommendations for approval, • Process Subcontract orders, payments and variations, in line with policy and procedure, • Evaluate and agree variations and instructions, always aware of budgetary constraints, and ensuring that approval is obtained prior to agreement of variations in excess of the respective allowances, • Liaise with site personnel and subcontractors in order to maximise productivity, • Attend all project and team meetings as required, and present the Commercial position to the meeting, • Implementation of the Company’s weekly production bonus system for directly employed site labour, • Assist in producing site health & safety plans, risk assessments and method statements To be considered for this opportunity, our client does require the following background / experience: • Previous experience working within a similar role, • Full UK Driver’s License, • Outstanding problem solving and analytical skills with the ability to deliver practical, effective and sustainable solutions, • First class organisational capabilities, • Excellent communication and interpersonal skills, • Able to work on own initiative with the drive to take ownership of projects, • Excellent attention to detail with the ability to gather, interpret and present data, • Strong knowledge of health & safety obligations, building legislation and NHBC standards, • Experience of managing clients, sub-contractors and supply chain, • Relevant CSCS card and SMSTS certificate (training will be provided if you don’t have this) Benefits • This position is working full time, permanent offering a salary of up to £60k per annum, • Company Car or Car Allowance, • This role will be office based located at our clients HO in Edinburgh, • Generous holiday allowance, • Pension, • Private Healthcare Next Steps For further information, please apply by emailing your CV to Utopian Recruitment ASAP. Our client is looking to interview and recruit these positions as soon as possible. To keep up to date with current opportunities be sure to follow the Utopian Professional Recruitment page on LinkedIn, Instagram & Facebook Whilst Utopian Professional Recruitment strives to get in touch with all our applicants, it is not always possible. If you have not heard back from us within 5 working days after sending us your CV unfortunately you have not been shortlisted for this position. Equal Opportunities Utopian Professional Recruitment is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.

A leading, highly regarded international law firm is seeking a Real Estate Finance Managing Associate to join its thriving team in either Edinburgh or Glasgow. This is a compelling opportunity for an ambitious real estate finance lawyer to step into a senior role within a market-leading practice, advising on complex, high-value transactions for a premium domestic and international client base. The role offers exposure to top-tier work, close Partner engagement and the opportunity to progress within a collaborative, high-performing environment that places genuine emphasis on people, culture and long-term career development. About the Team • The Real Estate Finance team sits at the core of a broader Banking & Finance practice recognised as one of the strongest in Scotland and across the UK., • The team is led by a Partner known for a positive, proactive management style and for fostering a caring, open environment where lawyers are supported, challenged and encouraged to progress professionally., • The REF team works seamlessly alongside other Real Estate Finance specialists as well as colleagues across banking, real estate, corporate and restructuring, allowing for genuinely joined-up advice on complex and high-value matters., • Collaboration is fundamental to the team’s culture. Lawyers are expected to be genuine team players, supporting one another, working towards shared goals and contributing meaningfully to collective success. About the Role This is a senior, hands-on position within a market-leading Real Estate Finance practice. The Managing Associate will: • Advise on a broad range of real estate finance matters, including investment finance, development finance, refinancings and complex structured transactions., • Take a leading role on transactions, managing matters efficiently from instruction through to completion., • Work closely with the Partner leading the team, other REF experts and colleagues across the wider Banking & Finance group on sophisticated, multi-disciplinary matters., • Supervise, mentor and support junior lawyers, contributing to a positive and high-performing team environment., • Play an active role in client relationship management and business development initiatives. Candidate Profile The ideal candidate will demonstrate: • 4+ years’ PQE with strong Real Estate Finance experience gained at a recognised practice., • Excellent technical capability combined with sound commercial judgement., • A collaborative, team-focused mindset, with an attitude that complements a supportive and high-performing environment., • Strong communication and interpersonal skills, with the confidence to build trusted relationships with clients and colleagues., • Ambition to progress professionally while contributing positively to team culture and shared objectives. Why This Role Is Exciting • Top-Tier Platform – Be part of a Real Estate Finance team embedded within one of the most respected Banking & Finance practices in Scotland and the UK., • High-Quality Work – Advise on complex, high-value transactions for an impressive and varied client base., • Partner-Led Development – Benefit from close support, mentorship and clear progression pathways within a people-focused environment., • Collaborative Culture – Join a team where collaboration is genuine, support is embedded and success is shared. What’s On Offer • A Managing Associate position within a leading Real Estate Finance practice., • Consistently high-quality, high-profile work., • Excellent long-term career progression prospects., • Top of the market salary., • Performance-related bonus., • Expansive and flexible benefits package. Apply now for immediate consideration, or contact Jules Grieve on 0131 460 7747 or at a confidential discussion about the role.

Recruitment Consultant – Technology Edinburgh (Hybrid) | Salary dependent on experience The Opportunity Are you a standout tech recruiter who thrives in a collaborative and high‑growth environment? This is your chance to join Hays Scotland’s rapidly expanding Technology practice, one of the UK’s fastest‑growing specialisms, and take ownership of a high‑performing contract desk. Backed by the strength of the Hays brand, a powerful Scottish client network and huge scope for client development, this role gives you the platform to accelerate your career and make a real impact from day one. About the Team At Hays Scotland, you’ll be joining a highly collaborative, people‑focused team with a genuinely supportive culture. Our Scottish business is well established, deeply knowledgeable and built on teamwork, shared success, and open communication. The office culture is energetic, inclusive and social, an environment where people learn from each other and celebrate wins together. Our team brings together a wide range of experience from Senior Directors with deep market expertise to trainee recruitment consultants at the start of their careers, creating a dynamic, balanced environment where everyone contributes and everyone grows. You’ll also benefit from Hays world‑class training and ongoing personal development programme, giving you structured learning, coaching and continuous professional growth throughout your career. Hays Scotland sits at the heart of our wider UK Northern region, comprising over 300 colleagues across multiple specialisms. This gives you access to national collaboration, shared expertise and a powerful internal network that supports your success. Our new penthouse office in Edinburgh’s business district offers stunning views across the city and a private roof terrace, perfect for team gatherings, after‑work socials and hosting client events in a standout setting. The Opportunity You’ll inherit an established, loyal Scottish client base while also having the freedom and encouragement to grow it further. With the strength of the Hays Scotland brand behind you, you’ll be able to open doors, deepen relationships and build a high‑value portfolio across the entire Scottish market. As we continue to build our centre of Technology excellence in Scotland out of Edinburgh, you’ll work with a diverse range of organisations, from large enterprises and public sector bodies to SMEs and high‑growth startups. No two days are the same, and the breadth of your client network will offer long‑term opportunity, variety and genuine career progression. The Role As part of the Hays Scotland team in Edinburgh, you’ll thrive in an inclusive, collaborative and energising environment that truly reflects the Hays spirit. You’re joining more than a business, you’re joining a culture built on support, ambition and shared success. Alongside industry‑leading training, you’ll step into a career where you can expect to be: • You’ll spend your days building genuine partnerships with new clients and talented candidates, earning their trust, understanding their goals and guiding them confidently through every step of the recruitment journey. You become the person they rely on, the one who brings quality, clarity, momentum and results, • You’ll immerse yourself in the market, sourcing and interviewing high‑quality candidates using our world‑class CRM and industry‑leading recruitment technology. These tools give you the reach, insight and efficiency to uncover talent others simply can’t find, • You’ll take ownership of the full recruitment lifecycle, shaping the process from the moment you identify a great candidate right through to shortlisting, offer management and onboarding. You’re the connector, the problem solver, and the driving force behind successful outcomes for both clients and candidates What You Need to Succeed • You have a strong track record of billing success in a full 360 recruitment role, with the drive to keep raising the bar, • Possess a commercial, innovative and ambitious mindset, always looking for smarter ways to deliver results, • Have a genuine passion for succeeding in a fast‑paced, inclusive and high‑energy environment, • Demonstrate a people‑first approach, combining a client‑ and candidate‑centric mindset with a strong sales instinct, • A confident relationship builder who thrives on networking and creating long‑lasting connections, • Collaborative team player with a growth mindset and a real appetite for long‑term career development What You’ll Get in Return • A culture that rewards success with clear earning potential, • The opportunity to qualify for our Hays Elite 2026 trip to Mauritius, • Industry‑leading technology and training to support fast progression, • Flexible hybrid working patterns, • Opportunity to build an international career, • Local, regional and national incentives recognising high performance, • Broad range of wellbeing initiatives and benefits, • Referral bonus scheme, • Supportive internal networks, • Paid volunteering days through our Working for Your Tomorrow initiative Life at Hays offers growth, varied career paths, exciting challenges and an inclusive culture that celebrates diversity. As a committed Disability Confident employer, if you’re thinking about your next career move - whatever your background, we’d love to shape it with you.

Step into a fast-growing transaction advisory firm where your experience will be valued, your voice will be heard and your impact will be visible. You will join a team that operates at the sharp end of the mid-market, delivering high-quality deal advice in an environment built for ambitious professionals. In this role, you will work on a broad range of live transactions, supporting shareholders, investors and management teams through acquisitions and disposals. You will take a hands-on role across financial due diligence and transaction support, developing deep commercial insight while working closely with senior colleagues on complex, high-value deals. Your technical strength, commercial awareness and appetite to learn will position you as a key contributor to the firm’s continued growth. With a strong pipeline of work and clear progression pathways, this role offers the chance to accelerate your development toward senior leadership in a business that rewards performance and initiative. What you’ll do You will deliver financial due diligence and transaction advisory assignments across a range of sectors, working directly with clients and deal stakeholders. You will manage day-to-day engagement delivery, coordinate junior team members and ensure outputs are accurate, insightful and delivered to a high standard. You will support senior colleagues with client relationship management, proposal preparation and business development activity. As part of a lean, entrepreneurial team, you will also contribute to refining processes, improving deliverables and helping shape how the firm delivers transaction services. What you’ll need • Strong experience in transaction advisory or financial due diligence, • Confidence managing engagements and interacting directly with clients, • Solid technical accounting and financial analysis skills, • Commercial mindset with the ability to think beyond the numbers, • Experience coaching or reviewing the work of junior team members, • Motivation to progress within a growing, entrepreneurial firm About the company A specialist transaction advisory firm focused exclusively on deal-related work, including financial due diligence, valuations and transaction support. The firm operates across the mid-market, advising on transactions typically ranging from £1 million to £60 million enterprise value. With a growing presence in Scotland and established teams elsewhere in the UK, the firm has experienced rapid growth in recent years and continues to invest in its people and platform. The culture is professional, driven and high-performance, attracting individuals who thrive on responsibility and autonomy. Family life is respected, outcomes matter more than presenteeism, and success is shared. This is an ideal environment for someone leaving a larger firm who wants to become a true dealmaker and build a lasting legacy in the market.

💼 Technical Account Manager – Enterprise SaaS 📍 Edinburgh preferred (London / Remote considered) 💰 £60k–£70k base 📈 Enterprise SaaS | Client Delivery | Technical Relationship Management A high-growth enterprise SaaS business is hiring a Technical Account Manager to support a portfolio of complex, high-value clients operating in regulated and high-stakes environments. This role is ideal for someone who enjoys being the technical anchor for customers — combining product knowledge, service delivery, and relationship management to ensure long-term success and retention. 🧠 The Opportunity The platform supports critical workflows where reliability, security, and precision are essential. Customers are sophisticated, highly engaged, and expect a trusted technical partner — not just reactive support. You’ll work closely with senior internal stakeholders and act as a bridge between customers, technical teams, and commercial functions, helping clients get the most value from a complex SaaS product. 🎯 What You’ll Be Doing • Acting as the primary technical contact for a set of enterprise customers, • Supporting account plans, customer health, and long-term engagement, • Helping customers optimise usage, configuration, and adoption, • Managing technical queries and escalations, coordinating internal teams as needed, • Contributing to service improvements and product feedback loops, • Supporting expansion opportunities through strong technical credibility This is a hands-on role where attention to detail, ownership, and calm problem-solving matter. 🔍 What They’re Looking For • Experience in a technical, customer-facing role within a SaaS business, • Strong stakeholder management skills with enterprise or institutional clients, • Comfortable discussing integrations, configurations, and SaaS platforms at a practical level, • Able to translate technical detail into clear, customer-facing outcomes, • Organised, proactive, and confident working across multiple teams, • Background in complex, regulated, or professional-services environments is beneficial 🌟 Why This Role Stands Out • Enterprise customers with long-term relationships and high engagement, • A trusted, senior-facing role with real influence on customer experience, • Collaborative culture across product, engineering, and commercial teams, • Flexible working model with an Edinburgh preference, • £60k-£70k basic

Deans Solicitors and Estate Agents LLP are a fast-paced and customer-focused firm offering Estate Agency, Conveyancing and Private Client services across Edinburgh and The Lothians. Due to growth, we are looking for an experienced Private Client Solicitor to join our supportive and collaborative team. Previous Private Client experience is essential. This is an excellent opportunity for a motivated, enthusiastic, and detail-oriented individual to join our team, supporting a diverse caseload and delivering high-quality client service. Your Key Responsibilities would include: • The preparation of Wills and Power of Attorney and handling Executries., • Managing client files from instruction through to completion, drafting the required legal documents and correspondence., • Liaising with clients, beneficiaries and third parties, in a professional manner., • Client meetings and ongoing relationship management., • Ensuring compliance with regulations and Firm in house processes. Candidates must: • have previous private client experience, • have a professional and friendly manner, • have a high level of attention to detail, • possess excellent organisational and communication skills., • have the ability to manage a busy caseload and meet deadlines with a focus on delivering a high level of client service, • have strong written and verbal communication skills We offer a supportive and professional working environment, you would be reporting to our Senior Partner and working with a variety of colleagues within our friendly team. A competitive salary, dependent on experience is offered with opportunity for development and growth within a busy and growing practice. To apply, please send a CV and covering letter to Becky McDonald, Operations Manager, at . All applications will be treated in confidence.

Are you an experienced leader in the removals industry? We are seeking a dynamic Removals Branch Manager to oversee our clients' Edinburgh branch. This role is responsible for driving branch success, ensuring profitability, and leading a high-performing team. If you have a strong background in removals, transport compliance, and business development, this could be the perfect opportunity for you. Key Responsibilities: • Oversee the removals branch performance, including KPIs, profit and loss, and cost control., • Develop and implement business strategies to drive sales and revenue growth., • Identify new removals business opportunities, build client relationships, and secure contracts., • Ensure compliance with all transport and health & safety regulations., • Manage the removals branch resources efficiently, including staffing, training, and operational needs., • Lead, mentor, and develop a successful removals branch team., • Conduct client visits, attend networking events, and strengthen client relationships., • Monitor market trends and competitor activity to maintain a competitive edge., • Ensure all the removals company's premises and assets are maintained and secure., • Oversee credit control and financial reporting for the branch., • Implement company policies and procedures in line with strategic goals., • Attend management meetings and contribute to regional or group initiatives Key Skills & Experience: • Proven experience in a management role within the removals and relocation industry., • Strong knowledge of domestic and commercial removals services., • Understanding of transport legislation, fleet management, and health & safety compliance., • Excellent leadership, problem-solving, and decision-making skills., • Ability to drive business growth through strategic planning and relationship-building., • Strong financial acumen, including P&L management and cost control.

Senior HR Business Partner – 12-Month FTC Edinburgh (or regional office) | Hybrid (50%) Salary up to £90,000 Our Edinburgh based client is looking for a Senior HR Business Partner for a period of 12 months to lead strategic people initiatives and partner with senior stakeholders across a fast‑paced, evolving organisation. The Senior HRBP will act as a trusted advisor to senior leaders, driving the people agenda and leading the delivery of strategic people plans. This role plays a key part in organisational change, transformation, and capability building, working closely with HR Centres of Excellence to deliver high‑quality, insight‑led solutions. Key Responsibilities • Partner with senior leaders to influence business performance and drive the people strategy., • Lead the development and delivery of people plans aligned to business priorities., • Support major change and transformation programmes., • Use people data and insights to guide decision‑making., • Lead and develop a team of HR Advisors., • Work with ER specialists on complex or high‑risk people issues. About You • Strong HR business partnering experience within a complex/matrixed environment (professional services desirable)., • Proven track record delivering strategic HR initiatives and change programmes., • Commercial mindset with strong influencing and stakeholder management skills., • Confident using people data to inform decisions and shape strategy., • Excellent communication and relationship‑building skills. This is an exciting opportunity to shape high-impact people initiatives in an established and respected professional services environment. What’s on Offer • Hybrid working (50%), • Salary up to £90,000 per annum

THE COMPANY The Abbey Group is an established and fast-growing Destination Management Company dedicated to selling the destinations of Ireland and the UK to the International travel trade on a B2B basis. The Group has offices in Dublin and Edinburgh with a remote team presence across Ireland, the UK and a number of European countries. Today, the group consists of Abbey The Destination Experts (Ireland & UK), Abbey Conferences, Abbey Events and Moloney & Kelly (Ireland & UK). The Group has five divisions specialising in specific types of inbound tourism: • Group Travel, • Individual & Online Travel, • Incentive & Luxury Leisure Travel, • Conferences, • Events WHY WORK FOR US • The Abbey Group is proud to hold a certification for being a Great Place To Work UK & a Great Place to Work Ireland, • Progressive Company, • Deloitte Best Managed company for 16 consecutive years, • Hybrid/blended working option available, • Up to 60 days per year remote working abroad, • A paid day off on your birthday & an additional paid day off over the Christmas period, • Discretionary Company Bonus Scheme, • Company contribution to People’s pension scheme, • Discretionary flexible benefit contribution towards pension or health care plan, • Learning and development opportunities – individual training budget per year, • Employee Assistance Programme – health & wellbeing support, • Active Social Committee and Green Team including free events throughout the year TITLE OF VACANCY: Groups Executive, Mediterranean Markets, Groups Department – Edinburgh, (Hybrid)/London Fully remote option available THE ROLE: We are seeking an experienced Groups Executive with a proven track record in a fast-paced environment. The candidate will be a commercially driven self-starter with fluency in written and spoken English and fluent written and spoken Italian. There is a requirement for strong inter-personal skills, working with clients in a partnership approach. There is a strong teamwork approach required, working with and supporting colleagues across other departments. CORE DUTIES INCLUDE: • Provide the full Account Handling/Customer Services function for leisure groups. The key to this is to ensure that groups are being operated to the highest customer care standard. Timely and professional communication with clients. Meeting deadlines, optimizing margins and while operating a large volume of groups in multiple markets., • Margin optimization through upselling., • Full utilisation of the Tourplan NX to generate all client and supplier communication, also ensuring that the confirmed proposal is accurately reflected in Tourplan thereby facilitating a smooth and accurate accounting process., • Develop and maintain sustainable relationships with clients and suppliers., • Developing relationship with guides and securing guides to each leisure group., • Quoting of ad hoc group and series business as and if required., • Meeting/visiting clients as appropriate and if required., • Attending Trade shows as appropriate and if required., • Participation in the 24 hour on - call rota for UK leisure groups., • Any other duties as assigned by your manager or director and this could be in another department within Abbey Ireland & UK., • Depending on role - Some international travel may be required and will be in compliance with the company’s Business Travel Policy. REQUIREMENTS: Essential: • Good knowledge of the UK-wide tourism industry products preferred, • Good organisational and problem-solving skills, • Fluency in English and Italian (oral & written); Spanish advantageous, • Team player that is able to work in a busy environment Desirable: • Very good knowledge of MS Office., • Relevant degree qualification in Languages, Business or Tourism., • Tour plan NX knowledge a distinct advantage, • Working experience with groups or at DMC distinct advantage. The Abbey Group are committed to offering equal employment opportunities to all individuals, regardless of gender, race, religion, or disability. Our hiring process includes unbiased job postings, diverse interview panels, and objective evaluation criteria. We ensure equal opportunities for promotions, providing all employees with a fair chance to progress in their careers. We fully comply with UK equality laws and maintain a zero-tolerance policy for discrimination in the workplace.

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a permanent position located in Edinburgh. You'll enjoy a workweek of Monday to Friday 9am - 5pm. The salary for this role is £23,500. What the job involves:- • Managing day-to-day maintenance requests whilst delivering a high standard of customer service over the phone, emails and any other internal software from Landlords, Tenants and Contractors., • Understanding Landlord and Tenants responsibilities when managing the day-to-day requests so we can be clear to customers around their responsibilities for the property., • Ensuring maintenance issues are logged and managed effectively in a timely manner., • Have strong negotiation skills to resolve conflict., • Working with the senior coordinators, team leaders and contractors to ensure individual KPIs are achieved and escalate any issues when appropriate. We’re not just looking for someone who fits our team: we want to be a good fit for you too! We’re looking for individuals with qualities such as:- • Previous Property Management, or industry related experience preferred, but not essential, • Can demonstrate strong sales negotiation skills and be very competent in resolving conflict and potential disputes – both written and verbal, • A positive, proactive attitude, with a strong customer service focus, • Meticulous attention to detail and confident at relaying information, • Process driven, with efficient administration and organisational skills, • Ability to problem solve, be calm under pressure and a track record of exceeding client expectations., • You must have the current legal right to work in the UK At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here’s what you can look forward to:- • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health., • Our Employee Assistance Programme offers free counselling support sessions., • Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday., • Get the latest gadgets and appliances with our Smart Tech Scheme., • We're committed to reducing our carbon footprint with our Cycle2Work Scheme., • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF., • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles., • Celebrate your loyalty with special days and celebrations for length of service., • Planning for retirement? We've got you covered with that important pension pot., • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career., • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today! All offers are conditional on verification of the right to work in the UK, and a successful background screening check. This check will include verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy and procedure will be sent to you if successful along with any conditional offer.

Job Title: Service Designer Location: Edinburgh Salary/Pay Rate: C£600 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday & Thursday) About the Organisation Our client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers. Who We’re Looking For We’re seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation. About the Role As a Lead Service Designer, you’ll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives. You’ll be confident across all aspects of service design, including: • Needs definition, • Journey mapping, • Service blueprinting, • Storytelling, • Facilitating workshops, • Applying design thinking methods, • Using evidence and insight to influence stakeholders You’ll be passionate about your craft and enjoy developing others—whether that’s advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation. You’ll Also Be Responsible For: • Working effectively within agile teams to uncover priorities, visualise outcomes, and define scope, • Facilitating workshops and discussions to ensure business context, risks, and needs are well understood, • Communicating clearly with stakeholders to manage expectations and incorporate multiple perspectives, • Researching and documenting current-state services and articulating future-state experiences, • Leading others to make strong design decisions and champion the user perspective, • Coaching and mentoring colleagues to support their development, • Collaborating closely with designers, product owners, and engineers, • Contributing to the wider design community by sharing knowledge and embedding design principles Skills & Experience Required: • A proactive, driven mindset with a focus on continuous improvement, • Strong relationship-building skills and the ability to work credibly with senior stakeholders, • Confidence to challenge constructively where appropriate, • Calm, resilient approach under pressure with strong risk awareness, • Innovative problem-solving skills and the ability to bring others on the journey You’ll also have: • Excellent communication skills across technical and non-technical audiences, • Experience applying research methods to inform design decisions, • Strong expertise in design thinking and confident facilitation skills If you’re excited by this role but don’t meet every requirement, we encourage you to apply—we’d love to hear from you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon/Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Please Note: Candidates must have the right to work in the UK as we are unable to offer sponsorship on this occasion Salary: £45,000 – £55,000 DOE plus up to 10% bonus Commission Structure: Uncapped 1.5% commission on all retained revenue, upsells, and referrals. Why We Are Here Building the Transformative Businesses of Tomorrow We empower mid-market leaders to outperform their competition through world-class tech delivery. By building bespoke digital platforms and engineering high-performance data systems, we turn complex technical challenges into simple, direct engines for scale. We are here to provide the strategic foresight and talented squads needed to create undeniable impact and value Your role in Our Journey As a Strategic Partnership Manager, you are the proactive driver of business growth and the ultimate guardian of our clients' vision. You act as a consultative partner, providing the foresight and trusted stewardship required to unlock potential within successful mid-market businesses. By leading the conversation and asking the tough questions, you bridge the gap between complex bespoke technology and undeniable business value, ensuring our clients have the clear, simple roadmap they need to outperform their market Where You’ll Thrive • The Hub: You’ll be based in our Edinburgh office (4 Queen Street), a space designed for collaboration and sharing knowledge., • The Balance: We embrace a Hybrid model (3 days on-site), giving you the blend of high-energy teamwork and focused flexibility. How We Support Your Journey • Your Time Matters: Enjoy 34 days of holiday to ensure your work-life balance is always strategically aligned., • Celebrate Your Success: Take your Birthday off, it’s a day for you, not for tasks., • Invested in Your Growth: We provide a tailored professional development path, supporting your journey to becoming a respected voice in the tech industry., • Comprehensive Health & Security: We’ve got you covered with private dental and medical insurance, plus sick pay for total peace of mind., • Family First: We enable success at home through our enhanced family-friendly policies., • Rewarding Performance: On top of your base salary, we offer a bonus of up to 10% to reward the undeniable value you create., • Culture of Connection: From office perks to team celebrations, we foster an environment that is open, honest, and easy to engage with Your Impact as a Tech Enabler • Strategic Relationship Ownership: Serve as the primary business-level contact, ensuring ClearSky is positioned as a trusted, long-term strategic partner., • Account Growth & Value Realisation: Proactively identify opportunities for clients to leverage new tech, closing upsell and cross-sell opportunities that drive exponential growth., • Onboarding & Discovery Transition: Manage the critical "handshake" from initial sale into our delivery squads, ensuring the client's core objectives are never lost in translation., • Commercial Lifecycle Management: Own contract renewals, rate negotiations, and long-term account profitability to ensure sustainable success for both ClearSky and our clients., • Client Health & NPS: Proactively manage the "Relationship Pulse," taking the initiative to resolve friction before it impacts delivery and maintaining a high standard of client satisfaction., • Hospitality & Connection: Lead on client hospitality, from coffee catch-ups to celebratory meals, building the deep personal connections that define our supportive approach. What You’ll Need • Agency or Consultancy Background: Ideally, you have experience navigating the fast-paced environment of a tech agency/consultancy, understanding how to balance commercial goals with delivery realities., • Strategic Mindset: You are an inquisitive partner who asks the right questions about the journey and the challenge, acting as a coach to both your team and your clients., • Future-Focused Energy: You are optimistic and ambitious about what we are building next, leading conversations about innovation and the future of technology., • Proactive Initiative: You don’t wait for problems to arise; you lead, speak up, and act to build something better., • Jargon-Free Communication: You have the ability to take difficult concepts and explain them with simplicity and focus.

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