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Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

A digital marketing firm in the UK is looking for a client relationship manager to build and maintain strong client partnerships.

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

A fast-growing AI company in the UK is seeking a Customer Success Manager to drive revenue growth, nurture customer relationships, and ensure effective communication of customer needs. The ideal candidate will have 3+ years in Customer Success or Account Management, be fluent in English and Spanish,

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

A leading AI security and IT platform in London is seeking a Customer Success Manager to support a portfolio of commercial customers across EMEA. In this hybrid role, you will drive customer adoption and retention through personalized strategies while collaborating cross-functionally.

We’re looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Candidates without prior experience in customer‑facing commercial roles (Customer Success, A

We’re looking for a proactive and relationship‑driven Customer Success Manager to support our customers throughout their journey and drive long‑term value. Customer Success Manager - Loughton, Essex - £30k + Commission. Guide new customers through a smooth onboarding process, ensuring success

A leading SaaS governance firm in Greater London is seeking a Customer Success Manager to oversee a portfolio of accounts. The ideal candidate has 3-5 years of experience in customer success, with a strong problem-solving mindset and excellent communication skills. In this role, you will ensure a hi

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

A leading enterprise analytics firm in Greater London is seeking a Senior Customer Success Manager to manage strategic customer accounts. The role requires over 8 years of experience in customer success and strong communication skills. You will ensure customers realize business value and drive platf

Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering a

A leading technology company is seeking a Nordics Customer Success Manager to strengthen client relationships and provide solutions for business growth. You'll manage a diverse customer base, helping them maximize their success with our software.

We’re looking for a Customer Success Manager candidate to join our team in London and look after out Public Sector Customers. You will support our customers’ successful adoption of Informatica technologies through methodologies for their success. Develop shared outcome-based Success Plans, track

A leading advertising technology firm is looking for a Customer Success Manager to take ownership of global customers. This role involves managing key client relationships in the fast-paced digital marketing industry, ensuring customer satisfaction, and driving measurable outcomes.

A leading gaming solutions provider in the UK is seeking an experienced Customer Success Manager to foster sustainable relationships with clients and enhance their experience with our products. The ideal candidate will have a background in customer success or account management, strong communication

A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. Candidates must possess strong problem

A leading recruitment technology company is seeking a Customer Success Manager in the UK for a hybrid role involving platform onboarding and client training. You will work closely with customers to configure the system according to their needs, ensuring high satisfaction and efficient use of the pla

A leading cloud service provider is seeking a Senior Customer Success Manager. In this role, you will partner with initial customers to drive product value and develop trusted relationships with executive sponsors to ensure they achieve full business value. You will manage customer onboarding strate

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

Customer Engagement: Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale Identify optimization opportunities for customers with the goals of driving customer valu

We hire people with unique identities and perspectives—our culture of Trust, Customer Obsession, Innovation, and Intensity creates a respectful environment that pushes norms to create world‑class products. Drive adoption within Fortune 5000 accounts, moving beyond traditional BI to help custome

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. Enterprise Customer Success Manager. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portf

Lead a high-performing team of Customer Success Managers and Renewals specialists. Senior Manager, Customer Success (Education). In this role, you’ll take ownership of the full customer lifecycle, aligning Customer Success and Renewals into a seamless, proactive function.

A fast-growing legal tech company in the UK is seeking a Customer Success Manager to enhance client relationships and ensure the effective use of their platform. The ideal candidate will have a strong technical background and experience managing client needs throughout the customer success journey.

We are seeking a proactive and mission-focused Customer Success Manager to join our growing team. They are ‘super-users’ for Fivecast products and showcase to customers how to apply AI-enabled threat intelligence to the customer’s mission. The ideal candidate will be passionate about customer

A leading AI-powered advertising technology company seeks a Customer Success Manager in Greater London. In this role, you will manage global customer accounts, guiding their success in using digital platforms like DV360 and TikTok. You will partner with internal teams to solve challenges and foster

You’ll work closely with sales and product teams to ensure customer success translates into measurable business outcomes and revenue growth. Customer engagement & adoption — Drive product usage and ensure customers achieve maximum value from Motivity. Customer insight & opportunity identificatio

The Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. We are looking for someone who has a passion for building relationships, creating amazing customer experiences, and managing the onboarding and customer activation process. Moni

The Customer Success Manager, Sustainability, is responsible for helping customers turn sustainability goals into structured, executable programs. Lead onboarding and adoption efforts, ensuring customers are set up for long-term success. Partner with customers to define clear sustainability goals an

The Technical Customer Success Manager is execution‑first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer’s environment. The Technical Customer Success Manager is a senior strategic operator and the

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll help shape how Modo Energy does customer success - from the playbooks we build to the tools we use. You’ll own the product relationship across a portfolio of accounts — onboarding new customers, driving activation,

Du verfügst über mindestens drei Jahre Berufserfahrung im Customer Success oder hast ein erfolgreich abgeschlossenes Bachelorstudium (oder eine vergleichbare Qualifikation) sowie erste relevante Praxiserfahrung.

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. We’re looking for a Rockstar Customer Success Man

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day‑to‑day customer engagement, account hygiene, and internal alignment are executed with excellence. This role is ideal for someone highly organised, analytical, and proactive, with strong operational disc

The Customer Success Manager will play a pivotal role in identifying, successfully onboarding and supporting new platform customers, ensuring these customers get the best out of the product. Lead and support successful onboarding of new customers by setting up trials, running pilots, capturing requi

Scout is hiring for a Customer Success Manager. Scout, our AI recruiter, is hiring on behalf of a fast‑scaling company that’s looking for a Customer Success Manager who can turn onboarding into advocacy, and support into loyalty. Act as the voice of the customer internally, shaping product and s

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. This role suits someone with a strong background in paid media or di

As a Senior Customer Success Manager, you'll have the opportunity to cultivate trusted advisor relationships with our clients, empowering them to elevate employee engagement and enhance overall wellness through the TELUS Health solution. Senior Customer Success Manager. Our Customer Success team pla

We know success is built on collaboration, both internally and with customers. Our results-first mindset delivers tangible results for customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability.

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge