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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

A leading cybersecurity firm is seeking a Senior Manager in Customer Success to lead a high-performing team and manage flagship accounts.

Led or scaled a Customer Success or Account Management team. How they’ve driven revenue through Customer Success. Customer Success at Beyonk is evolving.

A dynamic financial technology firm in Greater London seeks a Customer Success Director to oversee Tier 1 customer accounts. With over 8 years of experience in B2B SaaS, the candidate should have a proven track record in customer success and the ability to drive adoption in complex environments.

A leading logistics company in Manchester is looking for an enthusiastic individual to join their European Roadfreight Customer Services team. The ideal candidate will possess excellent customer service skills, strong communication abilities, and a desire to grow in the logistics field.

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

A leading crypto services company based in Greater London is searching for an experienced Customer Success Manager to enhance customer satisfaction and retention. This role requires 3-5 years of relevant experience in the fintech SaaS space, with a strong focus on customer success metrics.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Resolve on-going customer issues, acting as true partner for them. Collaborate with the Sales team to expand customer accounts.

A leading tech company in Greater London is searching for a passionate Customer Success Manager. You will manage complex onboarding, develop strategic initiatives, and analyze success metrics while influencing stakeholders.

At Comply, our customers’ success is our success. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. The Customer Success Manager is passionate about developing customer relationships that promote retention and loy

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. Candidates should have a strong background in customer-facing roles, excellent communication skills, and a deep understanding of networking concepts. The role involves managing post-sale experie

The Customer Success Manager oversees a portfolio of accounts and ensures an amazing customer experience, as measured by NPS, net revenue retention, referrals and product usage indicators. The CSM II will perform hands‑on account management activities as well as collaborate with other team members

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Minimum 5 years’ experience leading Customer Success or Customer Support teams operating across multiple locations. Drive engagement, retention, and progr

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. Lead, shape, and elevate the customer experience across all touchpoints.

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

A leading customer solutions provider in the UK seeks a Customer Success Manager to enhance client management and support functions. This pivotal role focuses on transforming customer service delivery and requires extensive leadership experience in customer experience or contact centre operations. T

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

The Operations team are responsible for the on‑boarding and implementation of our technology across new customers, as well as ensuring on‑going success once the system is up and running on client sites. This role might suit a second jobber looking to develop the skills they have already acquired

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers. Proven experience as senior/key/strategic customer success consultant or in a similar role within the localization or language tech space. Continuously assess and improve customer succe

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. The team is responsible for implementation, ongoing optimisation

A technology firm in the East Midlands is looking for a Customer Success Advocate to enhance customer satisfaction by managing relationships and ensuring the adoption of automation solutions. You will monitor customer health metrics and proactively address issues to improve retention and loyalty. Th

A technology solutions firm in the United Kingdom is seeking a Director – Customer Success to lead enterprise retail accounts and ensure successful technology transformations.

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

We’re looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. Data‑driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Translate customer insights i

A SaaS company in the United Kingdom is looking for a Customer Success Lead to manage key customer relationships and help shape the Customer Success function. You will own Tier 1 accounts, driving adoption and expansion while mentoring the Customer Success Managers.

A cybersecurity leader is seeking a Senior Customer Success Engineer to provide technical solutions to customers. The role involves supporting the adoption of the Darktrace platform, conducting deployment reviews, and engaging with various customer stakeholders.

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. Create success stories with your customers and collaborate with the marketing tea

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

A leading educational solutions company in the United Kingdom is seeking a Manager, Customer Success to lead a team of specialists in enhancing customer engagement throughout the customer lifecycle. The ideal candidate will have over 5 years of experience in Customer Success and proven team manageme

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. And we need a passionate Customer Success Manager like you to help us get there. As a Customer Success Manager, you'll have the opportunity to culti

Our Graduate Customer Success role is key on continuing providing a world-class customer service. Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. As part of the Customer Support Team, you will be an

A leading EV solutions provider is seeking a Customer Success Manager for Europe to enhance the customer journey from onboarding to value realization. Ideal candidates will have 5+ years in Customer Success within a B2B SaaS environment with a strong grasp of software configuration. This position of

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

To take ownership of customer value delivery, driving adoption of SAM4 insights on asset health and energy optimisation. To proactively set up processes and governance structures with customers that help embed SAM4 into their daily operations. Document and report on key lessons learned from customer

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. The role involves developing strategies for customer retention, assisting in product onboarding, and analyzing customer feedback. Ide

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

The role involves delivering exceptional customer service, efficiently processing orders, and managing inbound inquiries through various channels. Successful candidates will convert inquiries into orders by providing accurate and professional support. You should have a solid background in customer s

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. Continuously evolve how Customer Success operates by turning insights from customers and the team into stronger playbooks, clearer operating rhythm

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Have proven success leading distributed Cus

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc