Customer support jobs in Coventry - Page 17Create job alerts

You don’t just want to manage support, you want to own the customer experience end-to-end. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visi

Customer Support Coordinator Location: Nuneaton Salary: £28,275 Hours: Monday to Friday, shift rota between 08:00 – 18:00 Role Overview: We are looking for a highly motivated Customer Support Coordinator to provide top-tier support in a fast-paced automotive

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

Experience in customer support, technical support, or a similar client-facing environment. They’re looking for a Customer Support Specialist to join their growing customer engagement team, helping clients get the most from a suite of complex data products and services. Respond to customer queries

Mortgage Operations team the Customer Experience role is an important function to support our customers and several areas across mortgage operations. Operations colleagues and the wider team to deliver the best results for the customer and empathising with purpose to always put the customer first. M

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Join our teamWe are looking for Customer Support Officers to join our Customer Support team. About the roleWe are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support. To be successful, you will be customer focused, organised, and ab

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first. You have 1+ years of experience in a high-i

The candidate will support sales and operations, managing orders and deliveries effectively.

Join a supportive environment that encourages growth and flexibility in work hours. A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional c

Tracking and prioritizing support tickets, ensuring timely follow‑ups and clear communication. Sharing customer insights with Product and Engineering teams to influence roadmap decisions and improve user experience. You’re customer‑obsessed, proactive, and driven to deliver exceptional experie

Responsibilities include providing technical support during go-live phases and collaborating directly with a UK government customer. A leading technology firm is seeking a Software Engineer for its Level 3 Customer Support team.

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

Italian Customer Client Support Specialist in Greece with fully paid relocation. Familiarity with CRM systems and customer support software is an advantage. Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. If you're a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we'd love to meet you. Lead, coach, and develop our customer se

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others. Duties include resolving issues, providin

Role:Customer Support Engineer - WAMS Key Skills:WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelor's degree in Electrical Engineering, Computer Science, or related field. Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Excellent communicatio

The role involves receiving customer inquiries, processing orders, and resolving queries.

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Support real-time and batch data processing using big data technologies and cloud platforms. Provide technical support and troubleshooting for GridOS Data Fabric deployments.

You have 3+ years of experience in technical support, software engineering, or a customer-facing technical role. Customer Support Engineer - London. We like to work hard and move fast to do what’s best for our customers.

You will ensure exceptional customer support and the team's performance while optimizing support systems. Bonus points for experience with support ops tools and data analysis. A leading tech company in Greater London seeks a Product Support Manager to lead a team of specialists.

You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A local authority in East Midlands is seeking a Highways Engagement & Customer Support Manager to lead customer enquiry functions. Candidates should have a degree in public administration or a related field and extensive experience in customer service management within the public sector.

A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess s

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. The ideal candidate has 2+ years of experience in support management, strong Intercom knowledge, and a customer-centric mindset. As part of this role, you will be responsible fo

Du stehst fürBereitschaftsdienste im Rahmen eines 24/7-Support-Dienstplans zur Verfügung.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

A UK-based manufacturing company is seeking a full-time Business Support Agent to enhance customer experiences. You will support business customers by ensuring prompt responses to inquiries about orders and product information while maintaining accurate records via CRM systems.

A technology support company is seeking an IT professional for a customer-facing support role primarily based in London. The position involves diagnosing and resolving technical issues, conducting onsite audits, and maintaining strong communication with customers. Candidates should have Microsoft ac

Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st

As a Customer Support & Marketing Associate, you will be assisting with a number of key customers to ensure the accounts run smoothly and to the high levels of customer service required, run email marketing campaigns, create product visuals (Canva software) and oversee eCommerce stock levels for two

As Director of Technical Customer Support, you will drive the evolution of a worldwide support organization, elevate operational excellence, and lead a distributed team through a cloud‑first transformation. Lead the global shift to a cloud‑first support model, modernizing processes, tooling, and

A leading global fashion brand in Greater London seeks a Sales Support / Stockist to enhance the customer experience. The role involves supporting store sales through stock management, providing a welcoming environment, and assisting with merchandise handling.

A global fan experience company is seeking a Customer Solutions Manager in Greater London. The role involves leading a team to ensure high service standards by engaging with customers via phone, email, and social media. Candidates should have experience in Omni-channel support and strong problem-sol

Join a growing team and make a difference in customer satisfaction and technical support. In this role, you will handle inbound enquiries from customers, contractors, and suppliers, prepare quotations, provide technical advice, and ensure customer requirements are fully understood and met. This posi

You will partner closely with Support, Customer Success, Engineering, and Product to resolve complex issues, accelerate root‑cause analysis, and ensure customers receive fast, accurate, and empathetic support. Team Lead, Customer Support - EMEA. Familiarity with tools such as Zendesk, Jira, Linear

Support‑first mindset: genuinely enjoy spending most of your day helping customers. Beyonk, you’ll be the person behind the consistently outstanding reviews our platform receives—customers calling our support "exceptional, responsive and friendly. Customer‑facing experience: could be SaaS, h

Responsibilities include handling customer inquiries, supporting the sales team, and various office duties. This full-time position requires excellent communication skills, a strong ability to multi-task, and a focus on customer service.

The role involves leading teams to drive complex AI-driven customer support solutions.

Key skills include strong numerical skills, attention to detail, and experience in a customer-facing role. A leading recruitment agency is seeking an Estimating Administrator based in West Kent to support a growing commercial team. The ideal candidate will manage customer inquiries and produce accur