Customer support jobs in Coventry - Page 20Create job alerts

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

You don’t just want to manage support, you want to own the customer experience end-to-end. Service Delivery / Customer Support Manager. This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visi

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

Customer Support Coordinator Location: Nuneaton Salary: £28,275 Hours: Monday to Friday, shift rota between 08:00 – 18:00 Role Overview: We are looking for a highly motivated Customer Support Coordinator to provide top-tier support in a fast-paced automotive

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Join our teamWe are looking for Customer Support Officers to join our Customer Support team. About the roleWe are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support. To be successful, you will be customer focused, organised, and ab

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Role:Customer Support Engineer - WAMS Key Skills:WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelor's degree in Electrical Engineering, Computer Science, or related field.

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management. A

A leading software solutions provider in the UK is seeking a dedicated Customer Support Specialist to enhance client productivity using Microsoft Dynamics. This full-time remote role requires extensive customer engagement experience and solid knowledge of the Holiday Park sector.

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Customer support experience ideally in the monitoring, observability, or data pipeline space. You'll learn about our product, our customers, our current support tools, and see a day in the life firsthand. After 30 days, you'll start to take ownership of customer cases, and work with the rest of the

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A local authority in East Midlands is seeking a Highways Engagement & Customer Support Manager to lead customer enquiry functions. Candidates should have a degree in public administration or a related field and extensive experience in customer service management within the public sector.

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. The ideal candidate has 2+ years of experience in support management, strong Intercom knowledge, and a customer-centric mindset. As part of this role, you will be responsible fo

Du stehst fürBereitschaftsdienste im Rahmen eines 24/7-Support-Dienstplans zur Verfügung.

You will own a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales activities, partnering with our Go‑to‑Market team on deep technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse.

Valid for individuals currently working as Customer Support, Inside Sales Support – Freight Forwarding, Internal Sales, Global Logistics, Deep Sea Freight, International Cargo, or those living within a commutable distance of Warrington, St Helens, Liverpool, Chester, Widnes, Basildon, Essex, or wi

A leading business travel company in the East Midlands is looking for a customer service professional to join its team.

A sustainability-focused startup is hiring a Customer Support Team Lead in London. This role requires leading a team of Support Specialists, focusing on development and performance tracking to enhance customer satisfaction. Candidates should have over two years of experience in managing support team

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first. You have 1+ years of experience in a high-i

You will ensure exceptional customer support and the team's performance while optimizing support systems. Bonus points for experience with support ops tools and data analysis. A leading tech company in Greater London seeks a Product Support Manager to lead a team of specialists.

A local authority in Derbyshire is seeking a Highways Engagement & Customer Support Manager. The role involves leading customer enquiry processes, developing engagement strategies, and enhancing public satisfaction. Candidates must have extensive experience in customer service management within a pu

A global technology company in Greater London is seeking a Technical Support Engineer to address customer technical issues across the EMEA region. Ideal candidates will possess a degree in Computer Science or Electronics and have a strong ability to troubleshoot and manage customer relationships. Th

A leading customer success platform is seeking a Senior Customer Support Associate to enhance customer satisfaction and support. Responsibilities include providing support via various channels, leading product training, and maintaining a high customer satisfaction level.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

A UK-based manufacturing company is seeking a full-time Business Support Agent to enhance customer experiences. You will support business customers by ensuring prompt responses to inquiries about orders and product information while maintaining accurate records via CRM systems.

Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st

The role involves receiving customer inquiries, processing orders, and resolving queries.

A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess s

A technology support company is seeking an IT professional for a customer-facing support role primarily based in London. The position involves diagnosing and resolving technical issues, conducting onsite audits, and maintaining strong communication with customers. Candidates should have Microsoft ac

Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire. Work on projects that support both internal and customer facing outcomes. Our client is seeking a Software Configuration Specialist to join their growing technical support function.

In this role, you will respond to customer inquiries, debug issues, and document solutions. Ideal candidates will have 2+ years of experience in a customer-facing role and proficiency in JavaScript, HTML, and CSS. This opportunity offers a competitive salary and the chance to work in a dynamic and s

A leading global fashion brand in Greater London seeks a Sales Support / Stockist to enhance the customer experience. The role involves supporting store sales through stock management, providing a welcoming environment, and assisting with merchandise handling.

A global fan experience company is seeking a Customer Solutions Manager in Greater London. The role involves leading a team to ensure high service standards by engaging with customers via phone, email, and social media. Candidates should have experience in Omni-channel support and strong problem-sol

The candidate will support sales and operations, managing orders and deliveries effectively.

A leading recruitment technology company in Greater London is looking for a Customer Experience Manager to enhance client engagement through technical support.

You will partner closely with Support, Customer Success, Engineering, and Product to resolve complex issues, accelerate root‑cause analysis, and ensure customers receive fast, accurate, and empathetic support. Team Lead, Customer Support - EMEA. Familiarity with tools such as Zendesk, Jira, Linear

The role involves leading teams to drive complex AI-driven customer support solutions.

The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure

Support‑first mindset: genuinely enjoy spending most of your day helping customers. Beyonk, you’ll be the person behind the consistently outstanding reviews our platform receives—customers calling our support "exceptional, responsive and friendly. Customer‑facing experience: could be SaaS, h

Responsibilities include handling customer inquiries, supporting the sales team, and various office duties. This full-time position requires excellent communication skills, a strong ability to multi-task, and a focus on customer service.

Key skills include strong numerical skills, attention to detail, and experience in a customer-facing role. A leading recruitment agency is seeking an Estimating Administrator based in West Kent to support a growing commercial team. The ideal candidate will manage customer inquiries and produce accur