Customer support jobs in London - Page 4

Title: Sales Agents Wanted – Ignite Your Career in Sales! Join Our Dynamic Sales Team Today! Disclaimer: YOU MUST BE ABLE TO TRAVEL AROUND LONDON AND GREATER LONDON!!! Are you a natural communicator with a flair for sales? We're on the lookout for talented Sales Agents to be a driving force in our expanding team. Responsibilities: Identify and reach out to potential clients to promote our products/services. Conduct effective sales presentations, highlighting key features and benefits. Build and nurture client relationships to understand their needs and provide tailored solutions. Meet and exceed sales targets through a proactive and customer-centric approach. Keep detailed records of sales activities for performance tracking. Requirements: Proven experience in sales, but we welcome ambitious individuals with a passion for sales. Excellent communication and interpersonal skills. Self-motivated and target-oriented mindset. Ability to adapt to a dynamic and fast-paced environment. Strong negotiation and closing skills. Day to day: - Cold approach customers and build rapport - Introduce Scottish Power products and services to new customers - Sign customers up for Scottish Power on the sales ipad - Sell insurance, appliance and boiler care to new and existing customers What We Offer: Competitive base salary with an attractive commission structure. Comprehensive training program to enhance your sales expertise. Opportunities for career advancement within our growing organisation. Supportive team environment fostering continuous learning and development. Base salary starting at £1500 with uncapped commission! We are looking for people who can travel comfortably on their own all over London and greater London. Please don’t apply if you cant travel! This role is on the road on a weekly basis.

The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Holborn location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Holborn Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.

Our bustling independent café nestled in the heart of Mayfair (Central London), is seeking an experienced and enthusiastic Café Supervisor to work closely with the Café Manager to lead our fantastic team of baristas. You will be joining at a time in which we are gearing towards exciting expansion plans, offering unique potential career opportunities for the right individual. Role Overview: As a Café Supervisor, you will play a pivotal role in ensuring the smooth operation of our café. You will be responsible for overseeing daily activities, maintaining high standards of customer service, and motivating our team to deliver exceptional coffee experiences. Key Responsibilities: • Supervise, inspire and support the barista team so that everyone performs to their absolute best. • Encourage and create a vibrant and sociable place of work • Ensure an efficient and friendly service • Manage daily operations, including opening and closing procedures • Maintain high standards of cleanliness and organisation • Train and mentor new staff, fostering a positive and team-focused environment • Handle customer enquiries and resolve any issues with professionalism • Monitor inventory levels and assist with ordering supplies • Ensure the café is always appropriately stocked • Ensure compliance with health and safety regulations What We’re Looking For: • Proven experience in a supervisory role within a fast paced coffee environment. • Strong leadership and communication skills • A commitment to delivering an unrivalled customer experience • Exceptional customer service skills with a friendly and approachable demeanor • Ability to work under pressure in a fast-paced environment • Attention to detail and a commitment to maintaining high standards • Passion for coffee and a deep understanding of coffee preparation and equipment Contract: Full-Time/Permanent Competitive Hourly Rate: £13.50 - £14.50/hr depending on experience Benefits: • Enjoy convenient opening hours that will allow you to still enjoy your day after work. The café is closed on Sundays and Bank Holidays. • Enjoy free unlimited hot drinks during your shifts • Recharge with a free lunch during every shift. • Fully paid lunch shift • Celebrate your birthday with a paid day off. • Service length holiday accrual • Great flexible shift times • Annual pay review • Pension scheme • Team Socials If you are an experienced café professional with a passion for leading a team and delivering exceptional customer service, we would love to hear from you!

Glorious Promotions Sales Associate London, England, United Kingdom About Us: Glorious Promotions is a rapidly growing company dedicated to providing top-notch sales and customer service solutions. We pride ourselves on our innovative approach and our commitment to developing our team members. Job Description: Are you looking to kickstart your career in sales? Do you have a passion for helping customers and a drive to succeed? If so, we want to hear from you! We are seeking enthusiastic and motivated individuals to join our team as Sales Associates. No prior experience is necessary – we provide comprehensive training to ensure your success. Key Responsibilities: - Build strong customer relationships. - Achieve sales targets and contribute to the overall success of the team. - Participate in training sessions to develop sales skills and product knowledge. - Provide excellent customer service and handle inquiries in a professional manner. Requirements: - Strong communication and interpersonal skills. - A positive attitude and a willingness to learn. - Ability to work well in a team environment. - Self-motivated with a goal-oriented mindset. - No prior sales experience required – full training will be provided. Benefits: - uncapped performance based earnings. - Comprehensive training and ongoing professional development. - Opportunities for advancement within the company. - A supportive and dynamic work environment. Join us at Glorious Promotions and take the first step towards a rewarding career in sales!

We are seeking a dedicated Fundraiser to join our team and support our fundraising initiatives. The ideal candidate will have experience in fundraising, customer service, and relationship management. If you are passionate about making a difference and have excellent communication skills, we want to hear from you. Duties: - Develop and implement fundraising strategies to meet financial goals - Cultivate relationships with donors and sponsors - Organise fundraising events and campaigns - Utilise fundraising software such as Raiser's Edge to track donations and donor information - Collaborate with the marketing team to promote fundraising activities - Provide excellent customer service to donors and supporters - Maintain accurate records of fundraising activities - Experience: - Proven experience in fundraising or a related field - Strong understanding of fundraising principles and techniques - Excellent communication and interpersonal skills - Ability to build and maintain relationships with donors and sponsors - Proficiency in using fundraising software like Raiser's Edge - Knowledge of public relations and marketing strategies for fundraising purposes - If you are passionate about fundraising, have excellent relationship-building skills, and want to contribute to a meaningful cause, we encourage you to apply for this rewarding opportunity.

Please note this position is for candidates who can drive and have access to their own car they are willing to use. If not your application will not be considered. Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, Waltham Forest, Leytonstone, South Woodford and surrounding We are looking for individuals who would be available Tuesday - Friday between 9:30/10am to 2:00/2:30pm, we are flexible with the working hours we can offer. Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs NOT cash in hand.

Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring bartender who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our bartenders and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney".

Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give ouAre you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: - Exceptional Monthly incentives - Opportunities to complete your WSET– offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring barista who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all four of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney.

We are seeking a dynamic and results-oriented General Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, excellent leadership skills, and a commitment to delivering outstanding guest experiences. Key Responsibilities: Manage all aspects of restaurant operations, including front-of-house and back-of-house activities. Lead, mentor, and develop staff to provide exceptional service and uphold our restaurant's standards. Oversee inventory management, ordering, and scheduling to ensure efficiency and profitability. Implement and maintain high standards Handle customer inquiries, feedback, and complaints promptly and professionally. Develop and execute marketing and promotional strategies to attract and retain customers. Ensure compliance with health, safety, and sanitation regulations. Monitor financial performance, including budgeting, cost control, and revenue generation. Foster a positive work environment and team culture. Qualifications: Proven experience as a Restaurant Manager or in a similar role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Solid understanding of restaurant operations and financial management. Ability to work in a fast-paced environment and handle stressful situations with grace. Strong problem-solving skills and attention to detail. Flexibility to work evenings, weekends, and holidays as required. Proficiency in restaurant management software and Microsoft Office. What We Offer: Competitive salary and performance-based bonuses. Opportunities for professional growth and development. A dynamic and supportive work environment. The chance to be part of a dedicated team and contribute to our restaurant's success.

WE GIVE A FORK!!! Do you? Do you get a kick welcoming guests with a big smile? Keep on reading then... Farmer J is looking for keen coffee lovers, barista - who are friendly, willing to learn, hard working, ready to lend a hand, positive and bring a good sense of humour to a friendly team of farmers. We are looking for a full time Barista, who is also happy to work as part of the front of house team. Our coffee comes from Origin Coffee Roasters, which comes with a great opportunity for even more professional training for our teams. We serve 2 types of espressos. Food wise we offer a seasonal selection of healthy Middle Eastern and Mediterranean style dishes. We are looking for someone who is passionate about both food and coffee. Staff are expected to work in a variety of roles. You could be pouring a flat white, greeting customers or serving food. What We Offer our Barista: • free food on a shift • unlimited coffee • 50% discount across all our restaurants • paid days off on your Birthday • fun staff parties • opportunity to grow in the company • Employee Assistance Programme supporting mental health and wellbeing • And more If you are ambitious with a desire to progress within a growing company, now is the time to apply to join Farmer J.

Role Responsibilities: - Support the Back of House team in the operation of the kitchen and planned production of the menu - Ensure food production and standards are carried out in a timely fashion across services & one section as agreed by the Head Chef or Senior Sous Chef - Ensure that the reputation for excellent food and service is upheld at all times to GRIND standards - Ensure that cleanliness of the kitchen is upheld to the highest standards - Remain customer focused always, being approachable and quick to exceed customer expectations - Report any hazards or maintenance issues to the Head Chef or Senior Chef on duty - Wear full and correct uniform always - Undertake any other reasonable duties requested by Line Manager Skills Required: - Good communication skills to enable effective dialogue with colleagues and customers - Able to perform well and remain professional whilst under pressure - Dedicated team-player, who strives for excellence and is results-driven - Mindful of observing & safeguarding professional standards - Enthusiastic, with an eagerness to learn new skills and a commitment to personal professional development

Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Attend meetings when required. - Embrace and embed new changes in PE systems and processes. - Training the new starters according to the company guidelines. - Coaching and supporting team members in their development. Highlights high performing individuals. - Track team absences and report them to your Area Manager/Deputy Area Manager. - Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required. - Help to create a customer focused environment. - Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy. - Implement the lead from the front mindset and set a clear example of Product quality for all to follow. - Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction. - Clear communication of Sales Goals, striving to consistently exceed sales targets. - Train the team on all new products enabling them to drive sales. - Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food). - Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary. Who you are: - You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change. - You have experience of managing a diverse workforce. - You are customer-focused, and enjoy interacting with customers. - You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them! - You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience. - You are hugely detailed oriented and don’t ever cut corners - You love working in a team and helping to manage other chefs in the kitchen! - You can clearly communicate both verbally and in writing - ... A pasta lover! What we can offer: - £13.5 per hour - £14.5 per hour from midnight onwards. - Monthly bonus according to site performance - Join a dynamic, fast-moving & diverse team - Regular team socials as well as occasional trips to ‘il bel paese’ - Free Pasta Evangelists products - Free Italian and English lessons - Discounted gym membership - Cycle to work scheme - Development Opportunities - you can grow inside the business

New Caribbean restaurant seeks restaurant floor manager. This is a unique role, where by you will manage a restaurant that has 26 covers - doing 80 covers in 6 hours. The selected candidate must be able to manage 50 - 70 covers a week building up to 200 covers a week. we are a small team of 3 staff and currently looking for a strong full time supervisor/ assistant manger - who is looking for the opportunity to develop their own management skills and premote the business. The ideal candidate must be able to self manage their hospitality, abilities as well learn new styles and techniques. the candidate must be willing to work independently on quiet nights, with support on the busiest nights of the week. Hours 16 + hours a week. 14.00 + Duties Recruiting, training and supervising new staff. Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations and managing bookings. (Essential) Greeting and advising customers. Problem solving. Keeping statistical and financial records. (Essentials) Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant.

Kapara CDP/ CHEF DE PARTIE Soho Salary: £13-£15/PH Depends on experience Our restaurant group is looking for an experienced and talented CDP to join our team and help us delight our guests with exceptional food and service. About Bala Baya Bala Baya is a vibrant middle eastern restaurant in Southwark, London. We bring the laid-back vibe of Tel-Aviv food to the city, offering a spectrum of Middle Eastern flavours & naughty cocktails. The Successful candidate will have: · At least 2 years’ experience as CDP. · Experience is high volume environment · An eye for details, always eager to help with a positive problem-solving approach · Huge Passion for food and hospitality, along with the eagerness to continually learn · Strong food/product knowledge with the ability to appreciate the finer aspects of food · Be an inspiring and positive leader helping others to do the right thing and achieve result Some of the key duties and responsibilities: · To liaise and report directly to the Head Chef · Create positivity throughout your team, ensuring Bala Baya remains a great place to work · Creating a vibrant and engaging atmosphere for both our guests and staff ensuring our customers returns on a regular basis · You actively participate in the training of team members, using the Bala Baya training books and supporting materials, always giving constructive and balanced feedback · To follow all recipes and system of work ensuring constancy of execution. · To manage and adhere to all Health & Safety/Food Hygiene What we can offer you: · Fortnightly payroll · Share of profits with the team upon achieving targets · 6 shifts, 48 hour per week, extra time is paid · Good work/life balance · Opportunity to progress & learn new skills within a growing, critically acclaimed restaurant · A supportive, respectful, people-focused culture · 28 days' holiday per year · Discounted gym membership · Staff discounts on food and beverage · Staff meals · Pension · Private medial health care after 1 year in employment · Awesome staff parties · So, if you think you’re the right match for this position, get in touch!

Key Responsibilities - Design and implement menus based on customer preferences and seasonal ingredients. - Making traditional Chinese dim sum. - Oversee and train kitchen staff to maintain high standards of food production. - Support the procurement of necessary food ingredients, following company guidelines. - Manage your budget by reducing controllable costs and minimizing food waste. - Deliver outstanding customer service through our dedicated service program. - Comply with all food safety regulations and standards. - Keep the kitchen clean and well-organized. - Stay updated on industry trends and integrate new technologies into menu development. Who are we looking for (qualifications, experience and skills) - Demonstrated experience as a Head Chef or in a comparable position. - Preferred: Culinary degree or equivalent certification. - In-depth knowledge of food preparation methods and flavour profiles. - Exceptional leadership abilities to inspire and motivate the team. - Comprehensive understanding of kitchen operations, including inventory management and cost control. - Capable of thriving in a fast-paced environment while maintaining meticulous attention to detail. - Superior communication and organizational skills.

We are currently seeking a Male Front Desk Receptionist to join our team at Mansculpt in Holborn. The ideal candidate will be male due to Mansculpt being a men's only studio. You will be responsible for providing exceptional customer service and administrative support at the front desk. Along with front desk duties you will also be required to assist technicians using slimming machines for clients. Opportunity could lead to training for a body and laser technician. Duties: - Greet and welcome guests in a professional and friendly manner - Answer and direct phone calls in a courteous manner - Maintain clinic cleanliness and organisation - Assist with the appointment diary for clients accurately and efficiently - Manage office supplies and place orders when necessary - Handle incoming and outgoing mail and deliveries - Utilise computerised systems for scheduling appointments and managing records - Ensure phone etiquette is maintained at all times Requirements: - Excellent organisational skills with the ability to multitask effectively - Proficiency in using office equipment such as printers, scanners, and photocopiers - Strong data entry skills with high accuracy and attention to detail - Excellent communication skills and professional phone etiquette

Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £29,000 per annum plus a generous bonus and excellent benefits! £27,000 - £33,000 OTE: £36,000 Finsbury Park was the second string to our bow, opening in June 2016, serving our delicious pizzas to all the hungry North Londoners in N4, N5, N16 & N7, for dine-in, takeaway and delivery. Seating 28 people inside, with a bookable private area know as ‘The Den’ out back, Finsbury Park is the perfect pizza hangout. What will I be doing? - Supporting the General Manager in all aspects of running the shop during peak, busy shifts. - Running your own shifts in the General Managers absence. - Keeping the team motivated and bringing great energy to each and every shift! - Managing customer expectations, always going above and beyond. - Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? - Someone who has at least one years’ experience as an Assistant Manager, ideally within a fast-paced, casual dining setting. - Someone who has great knowledge of both food hygiene and health and safety procedures. - An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills. - It would be advantageous if you have previously worked within a takeaway setting. - An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: - Monthly bonus which is based on KPIs (after probation is passed) - 40-hour contract, we love to promote a great work-life balance! - Option to have an hourly rate. - 28 days holiday. - Christmas Closure. - Loads of room for progression! - Uniform and other merchandise to celebrate your milestones working with us. - Free pizza on shift and brilliant discounts for family and friends across all sites! - Staff parties throughout the year. - Cycle to work scheme. - Tech scheme. - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Job description Office Manager Overview: We are seeking a dynamic Office Manager to join our team. The ideal candidate will be responsible for overseeing the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. As an Office Manager, you will play a key role in supporting the team and maintaining a productive work environment. Responsibilities: - Manage and supervise office staff, including providing guidance and training as needed - Maintain office services by organizing office operations and procedures - Handle communication within the office and with external parties - Implement and maintain office policies and procedures - Oversee clerical tasks such as filing, data entry, and document management - Ensure proper phone etiquette is maintained at all times - Utilize QuickBooks for financial record keeping and reporting - Assist with human resources functions such as employee onboarding and benefits administration - Coordinate office events and meetings - Maintain an organized and efficient office environment - -Managing Financial Budgets & Monitoring Costs and Financial Records & Reports - -Hiring & Training Staff - -Rostering Staff - -Handling Employee Issues & Conflicts - -Ensuring Customer Satisfaction & Building Customer Relationships - -Planning Menus, Pricing & Maintaining Food Quality - -Managing Inventory & Ordering Supplies - -Maintaining Environmental, Food Safety & Sanitation Practice. - Skills: - Team management experience - Proficient in clerical duties - Excellent communication skills - Strong phone etiquette - Supervisory skills - Knowledge of QuickBooks or similar accounting software - Administrative proficiency - Understanding of human resources practices - Office organization abilities - If you are a detail-oriented individual with excellent organizational skills and a passion for managing office operations, we invite you to apply for the Office Manager position. Join our team and contribute to the smooth functioning of our office environment. - Job Type: Full-time - Pay: £37,000.00-£40,000.00 per year - Work Location: In person

Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for a highly motivated, enthusiastic and entrepreneurial individual to manage our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for This is an exciting opportunity for someone with excellent people skills and at least two years’ experience of managing a successful food and beverage outlet. The role is part-time, with flexible working arrangements available, and offers a unique chance to join a dedicated team that are already running a popular café in a wonderful location, with the ambition of increasing café footfall and revenue and embedding a new training and employment programme into the running of the café. Main areas of responsibility, including but not limited to: -Support current staff to better manage the day-to-day Walnut Tree Café operations, including training for a team of Learning Disabled and non-disabled staff - Develop a strategy for the overall operational metrics & sales targets of the Walnut Tree Café, with a focus on driving sales and maximising profitability - Ensure consistency in customer experience, quality, and compliance measures - Ensure a safe and supportive learning and working environment for all staff and volunteers - Successfully managing peak trading periods and having a pro-active approach to upscaling rotas and factoring in weather conditions - The continuous identification of operational best practice through interaction with the company wide team The successful applicant will have the following attributes: Essential: Clear communication skills Previous experience of leading a busy food and beverage-based business to high standards Track record of creating and delivering training programmes to front-line teams Proven experience of managing and developing at least 2 full time staff Food Hygiene Level 2 Desirable: Located within easy commuting distance of the Centre Direct experience of training Learning Disabled adults Experience of working within a community centre or community café Terms and Conditions: £20/hour, 1 day/8 hours per week. One-year fixed term contract. Statutory pension and sick pay 6.6 weeks of holiday per year, prorated and based on hours worked in previous 52 weeks Probationary period of 3 months (to include a 1 month formal review) 8 week notice period after confirmation in post To apply: Please send a few sentences/cover letter demonstrating how your experience meets our ‘Essential’ and ‘Desirable’ person criteria via JobToday. The closing date for applications is 15th July at 10am and late applications will not be accepted. Interviews will take place week commencing 22nd July at Sands End Arts & Community Centre.

Calling all aspiring chefs, kitchen enthusiasts, and food lovers! We're on the hunt for passionate individuals to join our vibrant kitchen crew. Are you a passionate chef with a flair for authentic Italian food? Do you thrive in a fast-paced, collaborative kitchen environment? If so, we want you! Terra Rossa, with two sites one in St Paul's and Angel, is seeking a talented and driven Chef de Partie to join our vibrant team. You'll: - Immerse yourself in a fun and supportive environment where you can learn, grow, and make lifelong friends who share your love for food. - Become part of a team that's passionate about creating amazing food and bringing smiles to our customers' faces. - Earn a competitive hourly rate of £15/16 while you gain valuable skills and experience. - We'll provide the ingredients, the guidance, and the support – you bring the passion and the hunger to learn! P.S. We're an equal opportunity employer who values diversity in our kitchen. We welcome applicants from all backgrounds and experiences. We can't wait to meet you and watch your culinary journey unfold!

Green & Fortune is excited to offer a fantastic opportunity for an experienced Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for. KEY RESPONSIBILITIES OF THE ROLE: - Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service. - Interact with customers to take food and drink orders and provide recommendations - Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed. - Maintain a clean and organized area, ensuring compliance with health and safety regulations - Handle cash transactions and maintain accurate records of sales - Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction - Uphold the highest standards of customer service and professionalism REQUIREMENTS: · Proven experience as a Waiter / Waitress in a similar setting · Excellent communication and interpersonal skills · Ability to work in a fast-paced environment and handle multiple tasks simultaneously · Strong attention to detail and cleanliness WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.

About Us Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team , You're there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment What we are looking for: - Promote good working relationships throughout the team - Ensure the efficient and smooth running of the kitchen - Experience in supporting a busy kitchen - Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times - Take responsibility for the management and supervision of the health and safety. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Free staff meals - You will be working in a central location