Full time office jobs in London - Page 3Create job alerts

La Mia Mamma LTD, a vibrant and fast-growing group of Italian restaurants (La Mia Mamma, Made in Italy & Fish&Bubbles), is on the hunt for a dynamic and highly creative Social Media Manager to join our team at our Chelsea HQ. If you have a passion for food, a flair for content creation, and know how to make a brand pop online, this is your moment! What You’ll Do - Lead our social media presence across Instagram, TikTok, Facebook, LinkedIn, and beyond! - Craft visually stunning content (photos & videos) that tells the story of our restaurants and engages audiences. - Stay ahead of trends, always on the lookout for new and innovative ways to grow our followers and turn them into loyal customers. - Collaborate closely with our Head of Marketing to drive creative campaigns and strategy that keep us at the forefront of the industry. - Dive into analytics to understand what’s working and what needs tweaking to keep our channels thriving. - Split your time between working at our Chelsea office and visiting our restaurants to capture on-the-ground content. What We’re Looking For - Proven experience in social media management & content creation (3+ years preferred). - Expertise in photography & videography, particularly in the food and drink space. - Strong copywriting skills, a creative mind full of fresh ideas, and an eye for detail. - Fluent in English and Italian! - A natural storyteller with a deep love for all things food and culture. - Location: Our office is based on King’s Road, Chelsea. Monday to Friday, with time spent in our restaurants for content creation. Ready to make a real impact with your creativity? Join us and help shape the social media voice of La Mia Mamma, Made in Italy, and Fish&Bubbles! Apply today by sending your portfolio and CV!

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

The Office Assistant will provide administrative and operational support to the property maintenance and compliance team. This role is responsible for assisting with property maintenance tasks, managing compliance-related documentation, coordinating with vendors and contractors, and ensuring that properties are maintained according to high standards. The ideal candidate will possess strong organizational skills, attention to detail, and an understanding of property management processes and compliance requirements.

Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter

We are hiring - Hotel Front Office clerk to work on a busy front desk in The Landmark Hotel, London. This could be full or part time role up to 40 hours a week . Our working week includes weekend days. Personality and professionalism play a really big part in offering our personalised customer services. That said we still expect you to maintain, and improve, the processes with the highest possible attention to details. Previous hotel front desk experience is essential, as well Opera Cloud reservation system

Job Title: Arabic-Speaking Administrative Assistant Location: Paddington Job Type: Full-time Job Summary: We are seeking a detail-oriented, organized, and proactive Arabic-speaking Administrative Assistant to join our team. The ideal candidate will be fluent in both Arabic and English, with excellent communication and administrative skills to support daily office operations. This role involves managing schedules, coordinating meetings, handling correspondence, and assisting with various administrative tasks. Responsibilities: • Provide administrative support, including answering calls, handling emails, and managing correspondence in Arabic and English. • Organize and schedule meetings, appointments, and events. • Translate documents and communications as needed between Arabic and English. • Prepare and format reports, presentations, and documents. • Manage office supplies and handle general office upkeep. • Maintain and update filing systems, records, and databases. • Liaise with internal departments and external clients or vendors. • Assist with other administrative duties as assigned. Requirements: • Fluent in Arabic and English (written and spoken). • Proven experience in an administrative or assistant role. • Strong organizational and multitasking skills. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and general computer skills. • Excellent communication skills with attention to detail. • Ability to handle confidential information with integrity. • [Add any specific industry knowledge, if relevant]. Preferred Qualifications: • Prior experience in an international or bilingual work environment. • Experience with office management tools or software (e.g., Google Workspace, CRM systems). • Flexibility to handle a dynamic workload and work effectively under pressure. Benefits: very competitive This role would be ideal for someone organized, bilingual, and experienced in providing high-quality administrative support in Arabic and English. Salary very competitive

Delivering food to offices around London - must be smart, able to drive safely and polite. There will be some kitchen duties also as well as driving.

Architectural Internship offered with accommodation. We are an architecture and design firm based in North West London specialising in swimming pools, saunas, spas & steam rooms that requires an architectural intern to join our design team and assist in defining and delivering new projects. The selected intern will be working on live projects starting the last quarter of 2024 and would also get the opportunity to work on the 2025 pipeline growth, so good SketchUp skills and expertise in any relevant 3-D software are a must, apart from the obvious understanding of AutoCAD and Microsoft Office. You will be working with a senior design consultant to conduct research activities for potential clients, sketch concepts, and produce 3-D illustrations and working drawings. You will support planning activities, communicate status and progress of projects through meetings and reports. You would also get the chance to design and implement drawing templates and actively suggest improvements to existing processes. To be successful you would need to be an Architecture / Interior Design graduate who is interested being a designer of luxury homes as a career moving forward and open to new ideas and approaches at all times. Key objectives to keep in mind for this internship are to develop project management skills, manage workflow and show passion + enthusiasm for being with a fast growing company. This is an excellent opportunity to join a niche design firm that has a number of exciting projects coming up. Location: North West London Duration: The internship will start in Nov 2024 and will last 3 months, after which permanent employment offering up to £36,000 per year may be offered based on performance. Remuneration: During the internship you will be paid £100 per week as expenses, plus provided free lunch and dinner if you need to work past 6 pm.

We are looking for full time delivery driver to delivery food to cafes and offices

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!

Turkish Speaking Customer Representative (VIP) This professional company is dedicated to delivering exceptional customer service, specifically catering to High-Value Clients. We are a forward-thinking and dynamic organization based in London, focused on growth and excellence in the online sales industry. Our commitment is to provide a first-class experience for our clients, ensuring their needs are met with speed, efficiency, and personalized care. What Defines Us: - Customer-Centric: We prioritize our High-Value Clients, ensuring they receive attentive and top-quality support. - Innovative: Always evolving to meet the demands of a rapidly changing industry, we're committed to using the latest tools and strategies to maintain a competitive edge. - Professionalism: Excellence in communication, collaboration, and problem-solving is at the core of what we do. We maintain a positive and cooperative environment that reflects in our service. - Supportive Team Culture: We believe in continuous growth and development for our employees, providing comprehensive training and support to advance careers in the industry. Our aim is to build long-term relationships with our clients, always striving to exceed expectations through a dedicated team that shares a passion for both customer service and online sales. This job listing is for a Turkish Speaking VIP Customer Representative at a professional online sales company in London, England. The company is looking for candidates who are fluent in Turkish, with a focus on providing excellent service to High-Value Clients. Responsibilities: - Responding to customer inquiries via phone, email, and Whatsapp. - Representing the company and maintaining positive interactions with customers. - Keeping accurate records of customer accounts and escalating issues internally when needed. - Collaborating with other departments to resolve issues. Requirements: - Fluency in Turkish (written and spoken). - Strong communication skills and a positive, can-do attitude. - Polite and professional telephone manner, even under pressure. - Strong problem-solving skills and ability to multitask. - Experience with Microsoft Office products. - Willingness to learn and develop new skills. Benefits: - Competitive salary. - Comprehensive training. - Bonus package. - Commission pay. - Fun team environment with company events. ** Job Type: Full-time, Monday to Friday, remote**

Job Title: Marketing Assistant Location: Central London (Mostly Remote) Salary: £28,000 - £32,000 per annum We are looking for an organised and enthusiastic Marketing Assistant to join our team, primarily working remotely with occasional meetings in Central London. This role is ideal for someone looking to develop their career in marketing by gaining hands-on experience across a range of marketing activities. Key Responsibilities: - Support Marketing Campaigns: Assist in the development and execution of digital and offline marketing campaigns, including social media, email, and print. - Content Creation: Help create marketing materials such as blog posts, social media content, newsletters, and brochures. Ensure all content aligns with brand guidelines. - Social Media Management: Support the management of social media accounts by scheduling posts, monitoring engagement, and responding to customer interactions. - Market Research: Conduct research to identify new trends, competitors, and customer insights, and present findings to the marketing team. - Event Coordination: Assist in planning and organising marketing events, webinars, or trade shows, including booking venues, liaising with suppliers, and managing logistics. - Data Entry & Reporting: Help track the performance of marketing campaigns by updating spreadsheets, creating reports, and analysing data to assess effectiveness. - Administrative Support: Provide general administrative support to the marketing team, including managing calendars, preparing presentations, and handling communications. Key Requirements: - Strong organisational skills and attention to detail - Excellent written and verbal communication skills - Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) - Basic understanding of digital marketing tools and strategies is a plus - Ability to manage multiple tasks and work in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - A positive attitude and eagerness to learn Benefits: - Competitive salary of £28,000 - £32,000 per annum - Flexible working environment with the ability to work mostly remotely - Opportunities for career growth and professional development - Chance to gain experience in a variety of marketing functions If you're an organised, detail-oriented individual with a passion for marketing, this is a great opportunity to start or further your career. Apply today!

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Administrative Assistant to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. KEY DUTIES AND RESPONSIBILITIES: The prospective applicant needs to demonstrate the following: · Mainly responsible to do administrative work in making office run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Stores information by filling in forms, writing notes and filing records. · Types reports, memos, notes, minutes and other documents. · Receives and distributes incoming and outgoing correspondence. · Dealing with correspondence, complaints and queries. · Preparing letters, presentations and reports to Director. · Implementing and maintaining procedures/office administrative systems. · Checks figures, prepares invoices and records details of financial transactions made. Skills, experience, and qualification required for the role. · Proven experience as an Administrative Assistant or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. · Experience in the similar role for 3 years is desirable. If you are a skilled Administrative Assistant looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. Hour: 37.5 Hours per/week

Job Title: Junior Recruitment Agent Location: Canary Wharf, London Salary: £30,000 - £33,000 per annum We are seeking a motivated and enthusiastic Junior Recruitment Agent to join our dynamic team based in Canary Wharf. This role is an excellent opportunity for someone looking to start or grow their career in recruitment, with plenty of room for professional development and career progression. Key Responsibilities: - Candidate Sourcing: Proactively search for suitable candidates through various channels, including job boards, social media platforms, and internal databases. - Screening & Interviewing: Review CVs and conduct initial screening interviews to assess candidates' skills, qualifications, and cultural fit. Schedule further interviews with senior recruiters or clients. - Client Liaison: Build and maintain relationships with clients, ensuring you understand their hiring needs and business requirements. Assist in creating detailed job descriptions based on client specifications. - Job Advertising: Draft and post job ads across multiple platforms, ensuring they are clear, engaging, and aligned with the role’s requirements. - Database Management: Maintain and update candidate databases, ensuring all information is accurate and up-to-date. Track progress of active candidates through the recruitment process. - Market Research: Stay informed about industry trends, competitor activities, and potential opportunities to source high-quality candidates. - Administrative Support: Assist the senior recruitment team with administrative tasks, such as preparing candidate profiles, arranging interviews, and managing communications between clients and candidates. - Target Achievement: Work towards individual and team recruitment targets and KPIs, contributing to the overall success of the recruitment department. Key Requirements: - A strong interest in recruitment, with some experience in a customer-facing or sales-related role (previous recruitment experience is a bonus but not essential) - Excellent communication and interpersonal skills, both written and verbal - Ability to multitask and manage time effectively in a fast-paced environment - Strong attention to detail and the ability to assess candidate suitability based on job specifications - A proactive attitude and willingness to learn and take on responsibility - Familiarity with Microsoft Office and general administrative tools - Ability to work both independently and as part of a team Benefits: - Competitive salary of £30,000 - £33,000 per annum - Comprehensive training and mentorship to help you succeed in your role - Opportunities for career development and progression within the company - Central Canary Wharf location, with excellent transport links - Flexible working options, with a combination of in-office and remote working - Dynamic and supportive team environment, with regular team-building activities This role is perfect for someone who is driven, eager to learn, and looking to build a career in recruitment. If you have strong communication skills, a positive attitude, and are excited by the opportunity to make a real impact, apply today!

Full Time Position collating information and dealing with customers requests for a meat wholesale company . The job also requires book keeping skills and able to work as a team in a friendly environment.

Pique is one of London’s leading caterers with a production kitchen in Earlsfield and a popular café in Battersea Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. We are seeking a talented and creative Catering Chef to join our team. The ideal candidate will be responsible for preparing, cooking, and presenting high-quality dishes tailored to the specific needs of our clients' events, such as, corporate deliveries, parties, location shoots and other special occasions. The Catering Chef will work closely with the event team to ensure flawless execution, from menu planning to ensuring timely departure of catering deliveries. Menu Development: Create and customize menus based on client preferences, dietary restrictions, event themes, and seasonal ingredients. Health & Safety Compliance: Ensure all food handling and preparation meets health and safety regulations, including allergen management and safe transportation of food. Adaptability: Be flexible to accommodate last-minute menu changes, special requests, or event adjustments. Skills & Qualifications: Proven experience as a Catering Chef, Executive Chef, or in a similar role. Culinary degree or equivalent training preferred. Strong knowledge of food preparation techniques, flavors, and food presentation. Experience with menu planning and creating dishes for large-scale events. Excellent leadership and organisational skills to manage teams and ensure smooth execution. Ability to work under pressure in a fast-paced environment and meet deadlines. Familiarity with food safety regulations and best practices. Exceptional attention to detail and creativity. Strong communication skills to liaise with clients, vendors, and event staff.

Number of covers: 650 - 700 daily Location: Chelsea Type of contract: full-time, permanent working 45 hours a week About us Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Who you are: · A passionate approachable individual · Someone who can organise themselves and their team on a busy demanding shift · An inspiring individual who raises the bar in delivering beautiful food to our guests · You will have a genuine desire to work with delicious, fresh produce and independent suppliers · Previous experience in an all-day dining restaurant, preferred · Hungry to step up to the next level A little about the role: · You will be managing the day to day running of the kitchen · Leading training for the whole restaurant in season menu changes · With support from the Head Chef and Group Head Chef, complete daily office duties such as ordering and managing the rota · You will be responsible for leading and motivating our kitchen team Some of our great benefits: · A real work-life balance - the role allows flexibility in hours · Working in people-focused teams who share their passion for fresh everyday food · After two years of employment, an additional day of holiday per year of service. · Free access to Health Assured’s Employee Assistance Programme. · All meals are included while you’re at work; which are fresh and wholesome · A generous 50 % staff discount at all five Granger & Co. restaurants; · Access to our training calendar – offering both support and guidance Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.

We are seeking an experienced Head Waiter/Butler to join our team in a prestigious corporate office in Central London. The ideal candidate will have a strong background in fine dining, five-star hotels, banqueting, and managing large-volume VIP events. This role requires a hardworking, flexible, and proactive individual who can meet the diverse needs of our clients. Key Responsibilities: Oversee and coordinate all dining service activities within the corporate office. Ensure exceptional service standards are maintained for all meals and events. Manage a team of waitstaff, providing training and support as needed. Assist in planning and executing corporate events, including banquets and VIP gatherings. Adapt to the specific requirements and preferences of clients, demonstrating flexibility and a customer-focused approach. Maintain a clean and organized dining environment, adhering to health and safety standards. Experience Required: Proven experience in fine dining, five-star hotel environments, banqueting, and managing large-scale VIP events. Personal Attributes: Hardworking and dedicated with a strong work ethic. Highly flexible and adaptable to changing demands. Excellent teamwork skills, with the ability to collaborate effectively with colleagues. Strong communication and interpersonal skills. Availability: Commitment to 40 hours per week, depending on client demands. No weekend work required. Overtime will be paid Positions Available: Only one positions are available.

Prime time removals Ltd are currently seeking highly professional and friendly removal drivers to drive our new clean vans. This position includes weekends. Being physically and mentally strong is an essential part of your role as you will be required to carry a range of highly skilled tasks. Your duties will include carrying out all types of removal services, office relocation, and various other services. You must also have one year of experience in the Removals and Man & van industry as customer service is of the highest importance. Cash handling is also an essential part of your role as you will be doing this on a daily basis. Rate of Pay Week days £13.00 per hour Weekends £15.00 per hour

TEMP STAFF (7 WEEKS) 4TH NOVEMBER - 20TH DECEMBER We are looking for a hard working and energetic member to join our small team for 7 weeks to help with picking and packing orders in our office in Brentford (TW8 - local preferred). You'll be helping to pack customer's orders from our range of fashion clothing items and accessories. Job will also include general tasks around the warehouse. Restocking, counting stock & dealing with returns Message us if you have any Qs! Please note: must be comfortable with dogs as we have an office dog

Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024

RGIS Inventory Specialists is one of the World’s leading stocktaking companies and we are looking for energetic, go-getter Retail Stock Takers/Counter to join our team, with immediate start. We offer flexible shifts according to your availability. We conduct stock-takes throughout the UK through our regional offices. In partnership with high street retailers and leading supermarkets. These include Sainsbury’s, Tesco, Morrison’s, Asda, Waitrose and many more. Everyday is a different experience. There are opportunities if you wish to participate in overseas assignments. What we are looking for : - Team player, enthusiastic and energetic. - Due to the nature of our work, you must be able to work unsociable hours including early mornings and during the night. - Sundays are our busiest days and these are essential working days. - Minimum 4 days availability from Sunday to Thursday. (Sundays are must) - Being able to stand for prolonged periods of time and count stock safely at different heights. ** What we offer :** - Opportunity to earn up to £13.75 per hour comprising of Starting rate £10.75-11.75 per hour & ​ Up to £2.00 per hour additional performance based bonus plus travel allowance in travel stores - Drivers get paid for all Travel time (From and to meet sites) and paid mileage if drives personal car - Up to 28 days paid holiday per year - Flexible Working Hours based on the availability you provide to us - Company Transport provided for non-drivers for travel stores - Guaranteed hour contracts for 16–32 hours dependent upon availability - Work Schedules received three weeks in advance via our dedicated app - Fantastic progression opportunities - Contributory pension RGIS is an Equal Opportunities Employer

Looking for a bright, trustworthy and reliable person to join a small private family office working for HNWIs from Middle East. You will be supporting Office Manager with day to day duties. References are a must. If you are looking for a new opportunity or moving from another industry to gain more experience this job is for you.

About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.