Service desk jobs in United Kingdom - Page 4

The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants.Sustain a professional outlook to delivering an exceptional customer service and creating a lasting imp

This is done through delivering packages of care for longterm health conditions by working with local health services, communityservices & social & voluntary care services to ensure healthylifestyles choices are embedded & available appropriately. Experience in a customer service or front desk envir

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS.

Foster strong relationships between the IT Service Desk and the rest of the company. Platform position with IT shared services. Our team is dedicated to bringing the agency to life by maintaining seamless technology services.

We seek an experienced Service Advisor who likes to go the extra mile to ensure customer satisfaction, for this delightful car dealership near Epsom, Surrey. Working in an established Service Centre, the successful candidate will already have experience of managing a fast-paced service desk. Previou

We are seeking an experienced Service Desk Manager/Lead to join our growing IT Service Desk team. Espire Infolabs is hiring for Service Desk Manager/Lead for London, UK location. Manage and lead the IT Service Desk, ensuring timely resolution of support tickets.

Manage and promptly resolve all support tickets within the service desk, ensuring in-person support is a priority. This is an exciting opportunity to work with a dynamic and growing education-focused IT Managed Service Provider (MSP). MFK Recruitment has successfully recruited 45 IT Professionals fo

Communicate effectively with customers, addressing requests that range in complexity across Customer Support, Product Support, Technical Support, and Network Quality. Experience in customer service, specifically in a support specialist or service desk role. Through Software products and Data solutio

IT Service Desk Manager (14-Month FTC mat-cover) – Onsite in London. We’re working with a fast-paced, forward-thinking organisation in London that’s looking for an IT Service Desk Manager to join them on a 14-month maternity cover contract. Proven experience managing an IT Service Desk team wi

Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfaction. Designing and implementing development strategies for all roles within the onsite team, to create a more knowledgeable, stronger, a

Working alongside our USA Managing Director and Associate Directors, you have a foundation to succeed, will be trained and guided on a desk level, and can kickstart your American Tech Recruiting Career. Enzo Tech Group is an on-demand service bringing IT professionals and companies together across E

IT Service Desk Lead – SOAS University of London. For information on how SOAS processes personal data about job applicants, please read our Job Applicant Notice.

We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. Previous experience in a helpdesk, service desk, or administration role. Log and monitor helpdesk requests using the internal tick

Capita is seeking an experienced Service Desk Functional Analyst to support the design and implementation of Service Desk operations for a strategic client programme. Reporting to the Capita Service Desk Functional Lead, you will assist in the development of Capita's Service Desk service design, ens

They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. At least 2+ years of experience in a customer facing Service Desk ro

A successful candidate will be the first point of contact for all user IT related issues, answering incoming calls, emails, self-serve calls and handling them within agreed KPIs to ensure that the Service Desk delivers a service in line with agreed SLA's, whilst maintaining a high level of Customer

As part of the TechOps Operations team, you will have the opportunity to work in various areas, including IT Service Management (such as Incident, Change, Knowledge, Problem and Asset Management), Continuous Improvement, ServiceNow, IT Service Desk, Managed Service Providers and Infrastructure Opera

Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. Strong skillset both technically and analytically* Strong aca

IT Support Engineer / IT Technician / Helpdesk Analyst / Service Desk Engineer / Desktop Support / Graduate IT Engineer / Technical Support / Junior Systems Engineer / Infrastructure Support / Active Directory / Windows / macOS / PowerShell / Microsoft 365 / Azure AD / Networking / Intune / Google W

Providing first level support and ownership for all incidents and requests - Initial incident triage of all requests - Ensuring timely call resolution to achieve SLAs - Meeting Service Desk (KPI) Key Performance Indicators - Pro-active contact with suppliers including escalations when necessary

Providing first level support and ownership for all incidents and requests - Initial incident triage of all requests - Ensuring timely call resolution to achieve SLAs - Meeting Service Desk (KPI) Key Performance Indicators - Proactive contact with suppliers including escalations when necessary

Providing first level support and ownership for all incidents and requests - Initial incident triage of all requests - Ensuring timely call resolution to achieve SLAs - Meeting Service Desk (KPI) Key Performance Indicators - Pro-active contact with suppliers including escalations when necessary

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

The Service Desk Team Lead will lead the corporate IT support function and the operational delivery of end-user services, ensuring high-quality support, driving service improvements, and maintaining a reliable and secure technology environment. The Team Lead will mentor service desk analysts and col

Desirable) – Experience of a busy Customer Service (Service Desk / Helpdesk) environment.

Provide IT support to local or regional users and log incidents, manage problems and requirement via ITIL service ticketing system；.Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video co

Join us as a Senior Service Desk Engineer. Coaching junior service desk staff, setting the standard for service excellence, and spotting ways to improve our IT processes. Experience in IT Support or Service Desk, ideally in a fast-paced tech environment.

On behalf of FCDO, we are looking for a Senior Service Desk analyst (Inside IR35) for a 6 Month contract based On-site in London. As a Senior Service Desk Analyst your main responsibilities will be to:. Experience working within a Service Desk or Helpdesk environment.

Experience with ITSM / Ticketing systems such as BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk. The Service Desk supports roughly 3000+ end users and primarily covers 1st and 2nd level support. Provide onsite Tier 2 service desk support as part of a 24/7 operation for an international law fir

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or

Effectively manage supplier relationships in best interest of Charterhouse Group and Charterhouse Group customers. Provide clear and accurate instructions and information Service Desk 3rd parties and other Charterhouse Group teams to limit re-work and Service Desk deliver consistently excellent resu

As an IT Service Engineer, you will play a crucial role in providing IT Service Desk Support to all end users across Blinx Technology clients portfolio supported. Desktop & Laptop installs and configurations. Triaging and allocating Service Desk tickets using Halo ITSM.

In this role your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. Leverage your customer service skills to provide e

Our client is seeking to compliment its existing IT team with the addition of.You will be an IT service Desk analyst, with a positive approach and a 'can do' attitude.You will need to be flexible and adaptable as to the needs of the business, the chairman and stakeholders, able to react quickly, as

We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. The Service Desk team operates Monday to Friday, with shifts on rotation:. This key role provides high-quality IT support across the firm, ensuring technical issu

Azure Virtual Machines, Networking, Storage, and Identity (Azure AD). Solid understanding of networking fundamentals (DNS, VPN, firewalls).

The IT team is the key contact for IT issues and questions, both from our service desk and as part of our direct engagement with the business units across the company. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender iden

We are seeking a dedicated and professional Reception Manager to lead our front desk team and ensure an exceptional guest experience. This role requires a dynamic individual capable of managing daily front office operations, driving service excellence, and supporting the Room Division Manager in mai

We are searching for an enthusiastic, service-focused part-time front desk agent to join our guest services team.

We are seeking a dedicated and professional Reception Manager to lead our front desk team and ensure an exceptional guest experience. This role requires a dynamic individual capable of managing daily front office operations, driving service excellence, and supporting the Room Division Manager in mai

A minimum of 2-3 years’ experience being a Service Desk Analyst. As a Service Desk Analyst, you will also support other team members in training, reviewing technical bulletins and collaboration. Experience of working accurately and confidently with service desk tools.

Duties of the Service Desk Analyst. Configure and maintain desktops, mobiles, and desk phones.

Service Desk Support Analyst, Havas Shared Services. Additionally, this role involves fostering strong relationships between the IT Service Desk and the rest of the company. Service Desk Analyst Platformer.

We are seeking an experienced and results-driven Service Desk Manager to deliver the effective global operation of the ASPIRE service desk, 24/7, ensuring exceptional IT support services are delivered in alignment with ITIL practices and organizational goals. Mentor and develop a team of service des

At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. Wanstor stands at the forefront of the industry with a full portfolio of high‑quality services. Service Desk Analyst (1st line) - Professional Servi

Join our IFS Cloud In-Service Support Team as an IFS Cloud Software Developer. You’ll report to the ERP Manager and work closely with the IFS Product Owner, Service Desk Manager, Project Implementation Team, and key business stakeholders. You have proven experience working with IFS Cloud, includin

Administrative support duties are also included, covering helpdesk operations for all nine office locations and remote/home users. Documenting user information and problem nature in the helpdesk system. Commitment to excellent customer service.

We’re looking for a Service Desk Analyst to join our Professional Services team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. Logging calls using service desk tools ITIL processes, working with