Service desk jobs in United Kingdom - Page 4

Get AI-powered advice on this job and more exclusive features.You will provide 1st line support to internal and external customers.Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informe

Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues. IT Service Desk experience required – specifically supporting users remotely.

This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related

We are looking for a Platform Support Manager to lead the provisioning and ongoing delivery of Level 1 and Level 2 support services across multiple bespoke platforms. Service Desk Manager - Platform Support, London. You’ll oversee a distributed support team, act as a technical escalation point, an

Maintain and improve internal documentation and technical procedures. Manage office tech equipment and ensure AV systems operate effectively for events. Previous experience in an IT support or technical service desk role.

This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. City Of Westminster, England, United Kingdom 1 week ago. You will be responsible for providing technical support for our Managed Service customers with

Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity；. Work with local business leaders as a business partner to enable local business growth wi

Duration: 2 months with possible extension.Proven experience working as a support analyst.Experience with AD, VOIP, O365.Support experience with Windows 10.Experience with Skype for Business.Excellent communication skills, able to effectively communicate with both technical and business-focused indi

The Role:In line with the continuing growth of our business in the UK and internationally, we now wish to appoint an IT Support Engineer to join our diverse team in our London office to take responsibility for resolving user issues sent to the Service Desk and provide hands-on support for IT issues

In the Service Desk Analyst role, you will receive and log all first-line technical queries and requests on the service management tool and offer direct support to internal customers for 1st & 2nd line incidents. We provide specialist support, fund critical research and campaign to make sure people

Do you enjoy being the first point of contact for technical issues and pride yourself on delivering great service? This IT Service Desk Analyst role offers variety, responsibility, and the chance to work with a wide range of technologies in a supportive, professional environment. Providing remote an

Service Desk Analyst Platformer. Service Desk Support Analyst, Havas Shared Services. Someone who can efficiently handle all incoming help requests through the helpdesk ticketing system, telephone, email, or in person.

Social network you want to login/join with:.IT Support Engineer / First / Second Line Service Desk Technician, London.Are you a Second Line IT Support Engineer / Technical Service Desk Technician or a First Line Support Engineer looking to join a company that can offer career progression and exposur

As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance.

The BTS Service Desk provides effective, professional, customer focussed, technical support for Toyota Financial Services UK, their Outsourced Providers and KINTO UK. At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary and bonus, we also offer:. Access to attrac

Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. Day to day running of the Servi

As a Community of Practice Technology Support Member Service Desk Analyst, you will play a vital role in supporting and enhancing a national community of practice. As a Community of Practice Technology Support Member Service Desk Analyst, you will:. Community of Practice Technology Support Member Se

As a Service Desk Analyst you’ll be supporting the delivery of exceptional IT support services within the corporate covering Incident Management, User support and System Maintenance. Get notified about new Service Desk Analyst jobs in.

Reporting to the Senior Team Lead - Service Desk, this role serves as a senior escalation point within the Service Desk. Address advanced and complex incidents escalated by Service Desk Analysts, including troubleshooting via remote desktop. Sysco are recruiting for a Senior Service Desk Analyst to

Senior Service Desk Analyst – Epsom / Hybrid. Are you ready to take the next step in your IT support career? We’re looking for a passionate, proactive, and technically skilled Senior Service Desk Analyst to join our team in Epsom (with hybrid working options). You’ll handle a mix of 1st and 2n

IT Support Engineer / 1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10 / 11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Bat

Service Desk Team Lead (French or Swedish speaking). This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French*. Bilingual – English and Swedish/French.

We’re working with a forward-thinking client who is looking for a Service Desk Analyst to join their growing service team. Experience in a client-facing or service desk role (desirable, not essential). Don’t worry if you don’t tick every box – our client is open to people from a range of bac

Fluent English is required, additional languages will be valued.IT Skills: Solid knowledge and troubleshooting abilities for hardware and software (Windows environment).Strong understanding of technical Internet fundamentals.Familiarity with the Atlassian Suite (a plus).Experience or strong interest

Kerv is a next-generation, customer-first, digital and cloud-first provider, designed to help businesses achieve success in the digital era. Provide first-line investigation and diagnosis, resolving incidents where possible in line with the SLA. We are seeking a proactive and customer-focused 1st Li

The IT Service Desk is a core part of the Service Management function for HTB. IT Service Desk team on a Fixed Term Contract with the potential to be extended. Experience in a service desk or IT support role.

The team provides second line IT support primarily to the office within the South Africa, but they also assist the user base of other offices when local offices may be closed or there are no onsite support personnel available. Assist with the cover or overflow of Service Desk calls, ensuring they ar

Nationals of Commonwealth countries who have the right to work in the UK. Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS). Please contact the HR Service desk () should you have any questions on your nationality eligibility.

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past politi

The post requires a highly motivated, hardworking individual with excellent friendly people skills and IT support experience.The post holder will be expected to provide telephone IT support, process incoming emails and portal requests, log service desk calls to meet incident management standards, an

Our client, a dynamic organisation committed to delivering high-quality internal IT services, is seeking an experienced IT Operations Manager to lead its infrastructure, support, and service desk teams. If you're a seasoned IT Operations Manager with a passion for leadership, infrastructure excellen

Tesco Colleague - Customer Service Desk - Bromley By Bow Superstore. Tesco Colleague - Customer Service Desk - Bromley By Bow Superstore. Carrying out safe and legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.

The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League's IT department is looking for a Junior IT Technician tojoin our Service Desk team. Where possible, you will attend the office or site

Provide service desk IT support in a Law Firm environment. Service Desk Analyst role requiring Legal IT / Law Firm experience. Work in an ITIL environment; on-site AV experience is preferable.

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

Background in an MSP ideally in a Service Desk environment. You’ll mostly be home-based but will also have the opportunity to engage face-to-face with clients, developing both your technical and customer service skills. If you’re enthusiastic about delivering excellent support and want to progre

Get notified about new Service Desk Analyst jobs in. Senior Service Desk Analyst - 2nd Line Support (London). The analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, you will be providing predominately second line technical support on an IT

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.

Support systems including Windows 11, Microsoft 365, Active Directory, SCCM, InTune, Teams, SharePoint, SAP Concur, TalkDesk, bespoke CRM/POS, Palo Alto Global Protect, Freshservice (or similar ITSM), and more.

Experience in desktop support, customer service, supporting high-pressure environments, ideally in trading or finance. Support desktops, laptops, printers, perform updates, troubleshoot network issues. Service Desk L2: Desktop Support Analyst, London.

The main purpose of the role is to maintain a presence on the front reception desk offering assistance to all personnel visiting and utilising the building from daily visitors to permanent tenants.Sustain a professional outlook to delivering an exceptional customer service and creating a lasting imp

This role is for someone who enjoys both desk work and outgoing meeting clients. Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls.

I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team. Providing both remote and desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and

The post requires a highly motivated, hardworking individual who has an excellent friendly people skills and has IT support experience.The post holder will be expected to provide telephone IT support service, processing incoming emails, portal requests, log service desk calls to meet incident manage

Support you with enhanced maternity, paternity and adoption leave with family-friendly policies. You will also learn a vast amount of skills, processes and be part of an ever evolving team with exciting opportunities to continue to build a career in IT. You will be keen to develop your skills and kn