Service desk jobs in United Kingdom - Page 3

Exciting opportunity for a Training Lead to join this global Energy company. This is an exciting time to join this world-leading Energy company as it evolves from a traditional Oil & Gas enterprise into a future-focused Energy leader. This transformation includes the establishment of a highly successful new Power Trading desk within the Energy Trading team and ventures into cutting-edge solutions that address the evolving demands of the Energy sector. These initiatives include advanced Gas infrastructure, LNG technology, effective Energy Storage systems and Green Energy solutions. These innovations create opportunities for exceptionally talented individuals to contribute to the success of this evolution, working alongside some of the industry’s top professionals and leveraging the very latest technology. About The Role: As the Training Lead you will report to the Business Change Management Lead and will be part of the Change & Engage team within the Programme. It is a key role on the programme, ensuring that the learning programme that goes beyond “system training” and equips users to adopt Veson IMOS and the bespoke tool, new end-to-end processes, and the associated changes in ways of working and behaviours. Responsibilities As Training Lead, you will • Apply a structured methodology to develop the overall Learning Approach and Plans for the programme. This includes the development of integrated learning pathways for all impacted audience groups across Trading & Supply (Crude, Products, Commercial Operations, Finance, Risk)., • Be responsible for working closely with the vendor to design and develop training materials based on requirements and needs, ensuring high quality learning packages; as well as creating bespoke training materials aligned to the development of the custom tool., • Together with the Business Change Management Lead, assess any additional training resources who may be required to support the overall training effort. This could include third parties or trainers. Provide daily management, direction and oversight of these resources., • Work closely with the Business Change Managers, Design lead, Business Analysts, SMEs, and other key stakeholders to understand the business change impact assessments and ensure they are translated into learning needs / requirements, ensuring that all changes to ways of working and new knowledge / capabilities are incorporated in the learning packages., • Carry out a comprehensive training needs analysis to identify the specific training required for each audience group to support user adoption in line with target operating model., • Oversee the development of all learning related material and packages. This could include eLearning, classroom/virtual training, on-the-job training, demonstrations and scenarios, ways of working workshops, quick reference guides and other modes of training delivery. Identify effort and resources required to produce the material and submit necessary costings etc., working within budget., • Develop, oversee and manage the training delivery schedule, including coordinating training invites, coordinate trainer allocation and availability, and manage the master schedule and associated aspects., • Work with IT teams and other necessary stakeholders to ensure training and demo environments (systems) are set up and available for training delivery where required., • Support User Acceptance Testing (UAT) by ensuring those participating in UAT have the right skills and knowledge to be able to complete the necessary test scenarios., • Provide quality control of all learning packages, ensuring consistency and high standards are met. Your Background Needs To Include: • Proficient in transformational change and change management methods and their application, with emphasis on driving training and capability activities., • Training Management experience with proven management/oversight and delivery skills., • Industry experience within Energy or Commodities Trading highly beneficial., • Strong knowledge and skills across the following disciplines: Learning Strategies, Approaches & Planning; Training Needs Analysis; Learning Design, Build & Execution; Competency & Knowledge Management; Train the Trainer; Training Scheduling and Logistics; Training Delivery; Learning Effectiveness Measurements., • Likely to have an undergraduate degree and/or certification in Training Development or related field. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. With a focus within Energy Trading, Oil & Gas, Financial Markets and Commodities, we offer a transparent Recruitment Service that has proven to be reliable and effective for over 40 years. We are ISO accredited and proud of our excellent TrustPilot Reviews. Your search for a New Contract Assignment or for a New Permanent Job will be in safe hands with Eaglecliff Recruitment. Please telephone for an immediate response or email your CV for a quick response. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing. This needs combining with a positive attitude and an ability to work within a large, globally dispersed project team in a multi-cultural environment. You also need to be a self-starter, a logical thinker and a quick learner, with strong initiative and excellent communication, interpersonal and presentation skills, able to write clearly and concisely. We believe in equality of opportunity for all job applicants regardless of gender, marital status, race, colour, nationality, ethnic origin, creed or religion, disability, sexual orientation or age. Specialising within Energy Trading, Oil & Gas, Financial Markets and TV & Entertainment, Eaglecliff Recruitment is ISO accredited, a Member of REC and listed within the top 4% for Financial stability by Dun & Bradstreet. Please telephone for an immediate response or email your CV for a reply within one hour. Eaglecliff Ltd is acting in the capacity of an employment agency for permanent recruitment and an employment business for contractor resourcing

Junior/Trainee Recruiter - July Start date Are you ready to kickstart your career in Recruitment? Maybe you’ve been working in a Sales or Customer/Client facing role and know you can use your valuable skills to become a successful Recruiter!? Planet are hiring Recruiters into our AMAZING team in London No Recruitment experience needed, we're all about potential & provide full training! Within this role you will be responsible for the delivery of top quality candidates to a number of high profile clients, working on permanent and contract roles with some of the best clients across EMEA in the Life Science & Pharma space. Reasons to be a Recruiter at Planet Pharma: · Uncapped earning potential from day one 💰 · A structured and clear development and progression/promotion plan 🚀 · A variety of roles to recruit for across a dual desk (work contract & perm) ✔️ · Ongoing training and support at all levels of your career 💡 · An AMAZING team, full of supportive and friendly people who love what they do and want the whole team to succeed 🙌 · The opportunity to work with candidates who are making a difference 🥼 · The chance to work for a GLOBAL reputable brand & recruit for impressive organisations 🌍 · Access to Planets benefits hub and health & wellbeing platform 💗 · + Loads of fun stuff, Lunch Clubs, regular Incentives, social events, charity fundraisers, annual gold club & much more 🥂🎉 What does a Recruiter at Planet do? · Sourcing and qualifying high quality candidates for permanent and interim assignments, teaming up with high performing Senior Recruiters on exciting client staffing projects. · Utilizing job boards, database, networking, direct recruitment, social media and other advanced recruitment methodologies to identify talented permanent and consulting candidates · Building long-lasting quality relationships with industry professionals · Networking and supporting/representing Planet on social media channels What are we looking for? · A background in sales, customer service, recruitment or experience within a phone-based environment is an advantage. · Naturally hard-working & super motivated · Happy to work in a growing and changing business · A can-do attitude and a problem solver, we are evolving and are constantly looking to improve our service · A love of working in a fast-paced environment! · A genuine team player who loves to collaborate. We are heavily investing in growing our business at this time and would welcome further discussions in strict confidence around potential opportunities tailored personally to your situation. Be part of our journey... For more information, please contact: Gemma Johnston Talent Acquisition Lead EU & APAC

Our client is seeking a Temporary Receptionist to start ASAP to provide cover for long term absences in the team. This is an opportunity to join a prestigious top law firm as part of their highly polished Front of House team. This is not your standard sit‑behind‑the‑desk role. You will be entitled to provide a seamless, 5 star guest service to high profile clients and visitors. Key Responsibilities • Meeting and greeting clients with warmth and confidence, • Room bookings and diary coordination, • Switchboard handling and directing calls professionally, • Tea and coffee service - preparing and delivering refreshments, • Stepping away from the desk to support guests and colleagues as needed, • Maintaining a high‑end, immaculate reception environment, • Working collaboratively within a team This position is perfect for someone with experience in law firm reception, private members’ clubs or high‑end hospitality. You must be: • Effortlessly customer‑focused, • Confident greeting VIP clients, • Hands‑on and proactive, • Able to start immediately This role will be working on a late shift 12pm - 8pm but you must have flexibility to work earlier shifts if required. Please apply now if this is something that interests you and you are available immediately. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply. Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

This role exists to ensure the stability, security, and continuous improvement of IT operations. The IT Operations Manager is accountable for day-to-day IT service delivery, team performance, operational governance, AI tool administration, and compliance alignment. The role ensures that core platforms — including Google Workspace, Microsoft 365 (where applicable), GPT Enterprise, endpoint management, and wider SaaS systems — are secure, scalable, and audit-ready. A central focus of the position is driving team delivery and strengthening operational functions. This includes improving service standards, reducing recurring issues, enforcing clear ownership across IT domains, and maturing core processes such as JML, patch management, access control, endpoint compliance, and documentation. The impact of this role is business-wide: · Reliable IT services that enable productivity · Controlled and compliant AI adoption · Reduced operational and security risk · Clear accountability across IT operations · Scalable, standardised processes that support growth This role removes operational noise from the IT Director, building a structured, performance-driven IT function capable of supporting the business at scale. It acts as the primary escalation point for IT operations, taking full ownership of issues and driving resolution without reliance on the IT Director. Core Activities The functions of your role, what you will spend your time doing as well as what is required from the role for the team and wider business. IT Operations & Service Management · Own end-to-end IT operational delivery (service desk, endpoints, SaaS platforms, infrastructure). · Ensure SLA adherence and service quality standards. · Oversee JML processes ensuring they are controlled, efficient, and auditable. · Drive problem management and root cause analysis to reduce recurring incidents. · Standardise documentation and knowledge management. · Own and manage IT operational budgets, including SaaS licensing, AI platforms, and vendor costs. · Identify cost optimisation opportunities across tooling and suppliers. · Provide regular reporting on spend vs value (especially AI tooling ROI) · Own relationships with key IT vendors and MSPs. · Hold suppliers accountable to SLAs and contractual obligations. · Lead vendor reviews and performance management. · Take end-to-end ownership of major incidents and operational issues, ensuring resolution, root cause identification, and prevention of recurrence. AI Tools Administration & Governance · Own administration of GPT Enterprise and other approved AI platforms. · Manage provisioning, role-based access, usage monitoring, and cost control. · Ensure AI platforms align with AI policy, ISO27001 controls, and data protection requirements. · Monitor usage trends and identify shadow AI risks. · Implement guardrails to prevent data leakage and misuse. · Support structured AI enablement across the business while maintaining governance discipline. · Identify and escalate AI-related risks to senior leadership where required. · Drive responsible adoption of AI tools across the business, ensuring usage delivers measurable value. · Ensure AI usage aligns with contractual, legal, and client data obligations Google Workspace & Identity Management · Own administration of Google Workspace (user lifecycle, groups, shared drives, security configuration). · Enforce secure baselines (MFA, DLP, retention, context-aware access). · Conduct regular access reviews and maintain audit logs. · Manage identity governance across platforms (Google, Entra ID if applicable). Security & Compliance · Ensure operational alignment with ISO27001 controls and ISMS framework. · Maintain audit-ready evidence (patching, access reviews, monitoring, backups). · Oversee vulnerability remediation and endpoint compliance. · Ensure backup and disaster recovery processes are tested and documented. · Support incident response and risk mitigation activities. Team Leadership & Performance · Line manage IT engineers. · Define ownership across operational domains (patching, AI administration, identity, endpoint compliance). · Set KPIs aligned to service performance, compliance maturity, and automation goals. · Drive accountability, performance management, and professional development. Key Partners The individuals or teams that support this role (or that this role supports) - Key Deliverables - How success is measured within this role · IT Director · Senior Leadership Team · People Team (JML processes) · Compliance & Risk stakeholders · Finance (licensing & cost management) · External vendors and MSPs Success in this role will be measured by: · 95%+ SLA adherence · Reduction in recurring incidents and escalations · Audit-ready operational documentation at all times · Controlled and compliant AI platform adoption · Clear ownership across IT operational domains · Improved engineer productivity through automation · Reduced operational risk and dependency · Improved team performance against defined KPIs · Increased first-time fix rates / reduced escalations · Clear ownership and reduced dependency on key individuals Strengths, Skills & Competencies The knowledge and skills needed to be successful, as well as any qualifications (if applicable) and personal attributes that are desired. Process Improvement & Automation · Identify automation opportunities across JML, reporting, compliance evidence gathering. · Improve operational efficiency while maintaining governance standards. · Reduce manual effort and key-person dependency. · Proven experience managing IT operations in a growing organisation. · Strong knowledge of Google Workspace administration. · Experience administering enterprise AI platforms (e.g., GPT Enterprise) or equivalent SaaS governance. · Experience working within ISO27001 or structured compliance frameworks. · Strong understanding of identity and access management principles. · Knowledge of endpoint management tools (e.g., Intune or equivalent). · Experience leading and performance managing engineers. · Strong documentation and process standardisation capability. · Commercial awareness and cost management mindset. · Strong ownership mindset with a bias for action and accountability. · Comfortable operating in a fast-paced, evolving environment with competing priorities. · Ability to challenge and improve existing ways of working, enforcing operational standards where needed. Desirable: · ITIL certification (v3 or v4) or equivalent service management experience. · Experience operating in media, marketing, or multi-client environments with contractual separation requirements. · Hands-on administration experience with Google Workspace in a security-focused environment (DLP, retention policies, context-aware access, audit logging). · Experience managing Microsoft 365 / Entra ID, including conditional access and identity governance. · Exposure to administering GPT Enterprise or other enterprise AI platforms with structured governance controls. · Experience implementing or supporting AI governance frameworks aligned to ISO27001 and data protection requirements. · Strong working knowledge of endpoint management tools (e.g., Intune) and device compliance enforcement. · Exposure to automation using scripting or workflow tools to improve JML, reporting, or compliance evidence gathering. · Experience supporting ISO27001 audits or maintaining ISMS documentation and operational evidence.

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

IT Service Operations Manager – London (Hybrid) • Contract – 6 months, • Inside IR35 – rate dependant on experience Overview We are seeking an experienced IT Service Operations Manager to lead a high-performing Service Desk and Service Operations function within a fast-paced and innovative digital environment. This is an exciting opportunity for a customer-focused technology leader with strong operational management experience, a passion for service excellence, and a proactive approach to continuous improvement. You’ll work closely with technology and business stakeholders to ensure services remain stable, secure, efficient, and aligned to business needs. Role & Responsibilities • Lead and manage the IT Service Desk function as the primary point of contact for IT support and service requests, • Oversee 1st and 2nd line support operations, ensuring high-quality customer service and SLA achievement, • Manage workload allocation, resource planning, and day-to-day operational performance, • Drive proactive problem management, trend analysis, and preventative measures to reduce recurring incidents, • Own and optimise Service Management platforms such as ServiceNow and related monitoring tools, • Collaborate with internal technology teams to improve service stability, availability, and user experience, • Manage supplier and third-party relationships, ensuring contractual obligations and KPIs are achieved, • Support incident escalation, major incident management, and security-related investigations where required, • Lead knowledge management initiatives, including the creation and maintenance of knowledge base documentation, • Contribute to IT service continuity and disaster recovery planning, • Monitor operational risks, controls, and compliance requirements within the service environment, • Drive continuous improvement initiatives, including automation, accessibility improvements, and emerging technologies, • Mentor, develop, and lead an inclusive and high-performing support team Skills & Experience Essential • Previous line management and team leadership experience, • ITIL Foundation certification or equivalent Service Management qualification, • Strong understanding of Service Level Agreements (SLAs) and IT Service Management best practices, • Experience with Service Management platforms such as ServiceNow, Freshservice, TopDesk, or similar, • Experience working within Agile and/or DevOps environments, • Familiarity with digital experience monitoring tools such as Nexthink, • Excellent stakeholder management and communication skills, • Experience managing third-party suppliers and service providers, • Strong analytical, problem-solving, and operational management capabilities, • Budget and resource management experience Desirable • Lean process improvement experience, • Knowledge of collaboration and workflow tools such as SharePoint and Confluence, • Asset Management experience, • Familiarity with Intent-Based Leadership principles

Facilities Manager £50,000 - £60,000 + Car, Package & Opportunities Middlesex A Rare Opportunity to Build, Lead & Grow Full-Time | 40 Hours per Week | Monday–Friday Our client is a well-established commercial property business with years of heritage. They value loyalty, long-term relationships and doing things properly. Due to recent structural changes, they are now seeking an experienced, hands-on Facilities Manager to take ownership of maintenance and Health & Safety across a diverse UK portfolio. This is a brand-new role — a genuine opportunity for the right individual to step in, shape the function, represent the company at senior level, and grow with an ambitious and expanding organisation. This isn’t about chasing a £5k salary difference — it’s about finding the right long-term fit. Multi-site travel across the UK is required. The Role Based at the Head Office in West London, you will work across a portfolio including: • A multi-tenanted office building in Manchester, • Sites across London, Berkshire and the South West Typical working pattern: • 1–2 days per week in the office, • 3 days visiting sites, • Approximately 1 week per month in Manchester (early starts required) This is a visible, active and hands-on position — not a desk-bound role. Key Responsibilities Facilities & Maintenance You will take full responsibility for: • Managing day-to-day building operations across multiple sites, • Supervising maintenance staff and external contractors, • Overseeing electrical, plumbing, HVAC and general building systems, • Negotiating and reviewing service contracts annually, • Managing fire safety, air conditioning and compliance providers, • Reviewing and approving RAMS, • Conducting inspections and implementing preventative measures, • Maintaining accurate maintenance records Health & Safety Leadership • Developing and implementing H&S policies and procedures, • Reviewing site-specific and company-wide risk assessments, • Conducting audits and compliance reviews, • Investigating incidents and implementing corrective actions, • Delivering H&S training and promoting a strong safety culture, • Ensuring full compliance with UK legislation and fire regulations You will confidently represent the business at meetings and provide credible, informed advice to the senior management team. About You We are looking for a certified, commercially aware professional who can operate independently and bring structure where needed. Essential Experience & Skills • Minimum 5 years’ experience as a Facilities Manager across multiple sites, • Strong background in building maintenance (electrical, plumbing, HVAC), • NEBOSH certification, • Strong knowledge of UK Health & Safety legislation, • Experience managing contractors and service contracts, • Confident reviewing risk assessments and RAMS, • Full clean UK driving licence, • Comfortable responding to occasional out-of-hours emergencies, • Strong Microsoft 365 skills, • Excellent written and verbal communication You’ll Be Someone Who: • Enjoys being out on site and visible, • Can audit, retain and improve contractor performance, • Thrives on variety across commercial and self-storage property, • Is seeking a long-term opportunity within a growing business Why Join? • £50,000–£60,000 salary (flexible for the right person), • Company car, • Ride to Work scheme, • Free parking, • Established, loyal and stable organisation, • Growing business with scope to shape and develop the role, • Supportive management team This is not a business in crisis or in a rush. Time is being taken to find the right person — someone who wants a new challenge within a smaller, expanding organisation where they can truly make an impact. If you're ready to take ownership, shape a function and grow with a respected property business, we’d love to hear from you. 020 7118 4848 Maxwell Stephens Recruitment

About Us We are an international company who deliver end-to-end managed TV services to telecoms operators and ISPs — powering live TV, catch-up, VOD, and cloud gaming across set-top boxes, mobile, and web for some of the UK’s leading operators. Our latest consumer product has just launched in the UK and represents a major step in our direct-to-consumer ambitions. Uniquely within the Group, we operate both a managed service B2B model and a D2C business, selling directly to consumers through Amazon and eBay. We have big plans and this is just the beginning! Job Role This is a newly created position, built to raise the quality and responsiveness of customer and partner support across two channels: our B2B ISP operator partners, and our D2C customer base via Amazon and eBay. As Customer Experience Specialist, you sit between frontline support and our internal product, operations, and commercial teams. You own complex B2B escalations end-to-end, maintain structured support processes across our D2C channels, and keep a constant eye on service quality — monitoring CX metrics, flagging issues proactively, and acting as the voice of the customer by turning what you learn into clear, actionable input for the Product team. This role is deliberately broad. As we scale our brand portfolio and operator partnerships, the scope will grow with it. We want someone who brings structure and rigour to everything they touch — and who is energised, not unsettled, by a remit that evolves. We are known for retaining our people: average tenure exceeds 10 years. For the right person, this role is a genuine career platform — with the opportunity to grow within the UK business and, over time, across the wider Group. Key Responsibilities B2B - Telecoms & ISP Operator Support (Primary) • Act as the Level 2 escalation point for telecoms and ISP operator queries that cannot be resolved at frontline - owning each case from triage to closure, • Investigate technical and service issues in coordination with Product, QA, and Engineering; communicate clearly with partner ops contacts throughout, • Maintain structured records of all escalations, outcomes, and resolution times, • Identify recurring issues and feed them into the product and operations teams with clear documentation to drive upstream fixes, • Support onboarding of new operator partners and in-life service management as the business scales D2C - Amazon & eBay • Handle post-purchase customer enquiries, returns, and complaints escalated from Amazon and eBay marketplace platforms, • Monitor and actively manage seller account health: response rates, review scores, resolution centre cases, • Coordinate with hardware and logistics teams on fulfilment and returns issues, • Ensure all D2C SLAs are met consistently; flag risks early Qualifications & Experience: • 2-4 years in a customer support, technical support, or operations role - ideally within telecoms, consumer electronics, or a streaming/TV platform, • Proven ability to handle both B2B partner-facing and B2C consumer-facing support, whether in the same role or across consecutive ones, • Highly structured: you document everything, keep your tickets clean, and leave every process better than you found it, • Strong written and verbal communication - you can adjust your register between an ISP operations manager and a frustrated end consumer, • Comfortable with helpdesk tooling (Zendesk or equivalent) and standard productivity tools (Google Workspace, Notion, or similar), • Analytical: you use data to understand root causes, not just to report activity, • Calm under pressure, organised across multiple open cases, and clear-headed when priorities shift, • AI-fluent: you actively use AI tools in your day-to-day work - whether for drafting communications, synthesising feedback, building macros, or improving support workflows - and you look for opportunities to apply them practically rather than waiting to be told to Bonus Points • Experience with Amazon Seller Central, eBay Resolution Centre, Trustpilot, or other marketplace/reputation platforms, • Familiarity with IPTV, set-top box hardware, or managed TV/broadband services, • Experience working at or alongside an ISP, MVNO, or telco partner - including field or retail-facing roles transitioning to desk-based operations, • Experience running or contributing to structured user trials, beta programmes, or feedback collection initiatives Package and Location • Competitive base plus annual bonus, • BUPA private health insurance (including dental), • Pension contribution, • Transport support (nearly £100/month), • Access to our streaming device & gamepad + cloud gaming, • Tester access to major streaming services (Netflix, Disney+, and more), • Perkbox employee benefits, • Central London location - full-time, in-office

We are seeking an experienced and results-driven Senior Recruitment Consultant to specialise in contract Data recruitment in our London-based Eames Consulting team. You will play a key role in driving the recruitment strategy for our data-focused clients, ranging from start-ups to large enterprises. The ideal candidate will have in-depth knowledge of the data sector, including roles such as Data Analysts, Data Engineers, Data Scientists, and Data Architects. You will be instrumental in building and nurturing client relationships while delivering top-tier talent. Who you are • 360 Contract Data Recruitment Consultant with 2+ years of experience in recruitment and proven success from a billing perspective, • A strong understanding of the data industry and current market trends., • Exceptional communication and interpersonal skills, with the ability to build relationships with clients and candidates., • A track record of successfully managing a recruitment desk, hitting targets, and achieving KPIs., • You anticipate change and embrace it, always striving for continuous improvement., • You champion others to bring out the best in everyone - you'll help shape our culture. Join a high-performance team, • 100 runners per week currently, aiming to get to 200 by end of year, • Grown contract number by 40%, • Solid tenure within the team - 8-9 years, • Per desk, average weekly day book of £22k per head - making around £270k - £280k, • There's no smoke and mirrors here; we want your career path and progression to be as clear as possible. We offer clear, structured and transparent career paths for all levels. In fact, 38% of our team earned a promotion in the last 12 months., • Whatever your role and chosen path, you'll have access to a structured training and collaborative development plan to achieve your goals., • Commission schemes that pay up to 40% of everything you bill, plus an equity scheme for Partners, in addition to competitive base salaries that are regularly benchmarked. You can also earn up to £2,000 for successful referrals., • We have a generous holiday allowance, offering 25 days (increasing to 28 with service), plus a day off for your birthday. Our offices shut between December 25th and the New Year, and we finish early on Fridays., • An inclusive range of incentives, including High Achievers Club and all-expense-paid holidays for top performers; regular company-funded socials from the Summer Party to the Big Eames Quiz, the Christmas Party and everything in-between. Join the Opportunity Makers If you're looking for opportunity, you've come to the right place. Because at Eames, we've built our business on making opportunity happen. Apply now, or get in touch directly to hear more about opportunities at Eames:

Role Name: Facilities Manager Rainham and the Language Schools Location: Rainham, Language Schools Pay Range: £56,200 - £64,900 depending on experience Hours and weeks: 35 hours per week + occasional evenings/weekends for open days Contract Type: Permanent Contract Term: Full time Position Start Date: Immediately The Role: We’re looking for a proactive, ambitious Facilities Manager to play a key role in the smooth and efficient running of our growing, multisite estate. Based primarily at our Rainham Campus in Essex, you will also support our two language schools in Oxford and Bournemouth, giving you the opportunity to broaden your experience across varied educational environments and develop your FM portfolio. In this role, you will lead the delivery of high‑quality facilities services, ensuring our buildings, services and spaces are safe, compliant and operating to the highest standards. You will manage the Campus Facilities team, oversee space utilisation, maintain accurate asset records and play a key part in supporting minor works and improvement projects. Your leadership and technical expertise will help us provide a welcoming, sustainable environment for students, staff and visitors. Working closely with the wider Estates team, you’ll contribute to continuous improvement, innovation and excellence across all locations. To succeed, you’ll bring strong FM knowledge, relevant qualifications (such as IWFM Level 3+, IOSH or NEBOSH), and a passion for delivering outstanding, customer‑focused facilities services. Key Responsibilities: • Maximise the effective use of teaching and non‑teaching spaces through active space management and utilisation audits., • Maintain accurate asset records and act as lead administrator for CAFM and Service Desk systems., • Oversee mail, deliveries and goods‑in processes., • Support site condition surveys to inform planned and preventative maintenance., • Support energy saving initiatives and sustainability improvements across the campus., • Ensure cleaning, security and estates services are delivered effectively and meet quality standards. Who You Are: You’ll be an experienced facilities or estates professional with strong leadership, a solutions‑focused mindset and solid knowledge of compliance, health and safety and maintenance. You’re confident using CAFM systems, highly organised, able to manage multiple priorities and build effective relationships at all levels. You stay calm under pressure, take a proactive, customer‑focused approach and hold relevant FM or H&S qualifications or equivalent experience. What We Offer: • Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS), • Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube)., • On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks., • Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting., • Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program., • Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel. For further information please contact Human Resources at . About New City College: New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education. Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development. Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector. We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers. We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Join us as the Residence Director at the prestigious 1 Mayfair Residences by The Dorchester Collection. Consisting of 29 private luxury residences, the 1 Mayfair development will have a transformational effect on the Mayfair landscape, introducing a beautifully designed building with contextual architectural references throughout, and setting unseen benchmarks for new codes of luxury. This role will ensure that the exceptional amenities and private residences are operated to the highest standards of elegance and polished professionalism for which Dorchester Collection is world renowned, creating an address that is unrivalled in the London property market. At Dorchester Collection, recognised as one of The Sunday Times Top 10 Best Places to Work for 2024 and 2025, we continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as a Director of 1 Mayfair Residences you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do A day in the life of the Director of 1 Mayfair Residences demands a high level of energy. The individual needs to act in a consistent and thorough manner and demonstrate creativity and innovation to tackle daily adventures in a residence’s environment. The list below details the key responsibilities for the role: • Contributing to the processes and activities that create and promote the Dorchester Collection culture, values and bring the “We Care” Company Philosophy to life, ensuring our employees and residents receive nothing but the best experience., • Developing and nourishing Residents’ relations from property handover, moving in, day to day living and the management of all core services covered in the Residential Management Agreement with Dorchester Collection and the Owners Association Management Company., • Preparation and management of 1 Mayfair Residences Annual Budgets, all associated works for 1 Mayfair Residences Service Charge Budgets and associated tender contracts resourced as part of the budget., • Managing the team employed directly to run 1 Mayfair Residences, as well as the outsourced service providers employed to maintain the common areas and all services that fall within the scope of services., • Working in close synchronisation with The Dorchester Hotel management; General Manager, Director of People and Culture, Director of Front of House, Director of Security, Director of Engineering and Director of Finance, • Driving continuous improvement of our residents’ experience, enhancing the service proposition and efficiency of processes as well as driving key residence projects in support of our strategic priorities and business goals., • Responsible for overseeing the recruitment, training and retention of talent; leading and motivating the team towards an enhanced performance and achieving residents’ satisfaction and service., • Oversight and responsibility of emergency procedure (i.e. in case of fire) as defined in the Emergency Evacuation Operations Plan, • Developing and maintaining positive and productive service focused working relationships with residents and their guests as well as external potential perspective owners. Representing Dorchester Collection and become a point of contact within the residences, • Overseeing the regular physical assessment of the common areas of residences to raise and report any issue or defects to the development company, Caudwell, as per contract, • Ensuring an open communication between the development company, Caudwell, and the residents for any defects of the property as per contract., • Set up and demonstrate a complete understanding and residence’s policies and procedures and service standards., • Planning daily, weekly, monthly, and quarterly assignments and projects for all full-time employees., • Implementing control over department labour costs and control costs while ensuring that adequate staffing is available to provide five-star services., • Meeting with the Owners Association Management Company to follow up on direct and indirect owners’ requirements to ensure that the buildings are managed at the same level as at Dorchester Collection Hotel., • Comply with all statutory and company health & safety and security regulations., • Understand the Legal implications of a residential contract, including understanding property ownership, leasehold agreements, and the legal framework governing residential properties. This job description may be reviewed and updated regularly in accordance with the needs and objectives of the hotel and residences and Dorchester Collection. Full list of tasks will be discussed at the venue. What you'll bring Essential skills and experience • Previous experience as a Residence Director, with at least 2-3 years in a similar role overseeing luxury properties or equivalent experience in five star luxury hotels, UHNW private household setting, • Exceptional leadership skills and a customer-centric approach., • Proven experience managing luxury residential estates or high-end hospitality environments., • Excellent verbal and written communication skills., • Strong organisational and analytical skills., • Strong leadership skills and ability to lead and motivate high performing team., • Collaborative approach to teamwork, flexible working style and positive approach to change., • Excellent organisational, time management and decision-making skills., • Exceptional interpersonal skills and high degree of professionalism and creativity, • Ability to work independently to manage several projects simultaneously., • Experience in pre-opening process of similar luxury property is preferred, • Complex project management skills desirable What you'll get • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops., • Employee Perks: Enroll from day 1 into the our Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private medical health (BUPA), private financial advice, and Eye care vouchers., • Enhanced benefits: Enhance Maternity and Paternity pay, • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 6. We collaborate with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Well-being Support: Access immediate well-being advice alongside Bupa healthcare because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need us to do anything to support you during your employment (such as software to support with reading and writing, breaking down instructions into clear steps, using different coloured backgrounds for documents and signs, fidget toys, standing desk), please speak to People & Culture team on 02073197011 or email so that we can discuss how we can support you through your employment.

Role: Mobile HIU Engineer Location: London (covering Stratford/Battersea/Wandsworth) Salary: Competitive Salary + Shift allowance + On call bonus + Pension/Healthcare The Client: My client is a prominent and forward-thinking energy infrastructure provider in the United Kingdom, specializing in the design, delivery, and long-term operation of large-scale decentralized low-carbon utility networks. The company focuses heavily on urban district heating, cooling, and power solutions, managing critical assets that supply sustainable energy to thousands of residential and commercial properties. Renowned for its engineering excellence and commitment to the green transition, the business integrates cutting-edge technologies like industrial heat pumps and waste-heat recovery systems to drive urban centres toward a zero-carbon future. Employees benefit from working within a safety-first, technologically progressive environment that prioritizes long-term asset reliability, environmental sustainability, and structured career development within the renewable utilities sector. The role: Reporting to HIU Team Manager you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure a high level of service to our residential customers. As a fully qualified HIU technician, there will be a chance for you to train/ mentor a Trainee HIU Technician. Key Responsibilities • HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements., • To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems., • Updating work orders in a timely manner and in accordance with company training via our asset management system., • Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible., • In charge of your own van stock and responsible to contact management when critical parts are required., • Working in a safe manner and in accordance with the company’s Health & Safety policy Proactively help and support others to achieve team objectives., • Heat meters works such as replacing battery, replacing meter itself or investigating why error codes are appearing on meters with the internal Metering Team., • Reporting of PPMs/ Reactive jobs completed, on hold or requiring further action from other teams on a bi weekly to management., • Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low., • Deliver a first-class service to customers., • Effectively prioritise and perform tasks under pressure. Skills & Competencies • Full UK driving licence, • Proven experience in working in the plumbing or HVAC industry, • Experience with working in a residential environment., • Demonstrable technical knowledge and experience in communal and district heating systems. Proven experience in maintenance and troubleshooting of heat interface units (HIUs), • A positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines, • Has a passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero., • Ability to work independently and as part of a team, • Demonstrable communication skills, both verbal & written., • Demonstrable IT skills including Microsoft Office applications such as, Outlook, Excel, Word., • Qualified to ND / City & Guilds/ NVQ level 3 in Mechanical is a desirable but not essential

PXG was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full line-up of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team? Job Description The Master Fitter is responsible for delivering a premium, personalised customer experience by combining expert golf club fitting services with exceptional retail and sales support. This role plays a key part in driving business growth through lead generation, relationship building, event execution, and proactive customer outreach. The ideal candidate will be a confident, motivated individual with a passion for golf, a strong sales mindset, and a commitment to maintaining the highest standards of service and professionalism. Responsibilities Customer Engagement & Sales: • Greet and engage clients as a brand ambassador, providing knowledgeable guidance on PXG products, pricing, technology, and styling., • Build, cultivate, and maintain meaningful long-term relationships with clients to foster brand loyalty and repeat business., • Meet and exceed individual and team sales targets through expert product knowledge and consultative selling techniques., • Proactively follow up on customer orders, satisfaction, and interest in upcoming promotions or events., • Deliver exceptional service across both in-store and off-site touchpoints. Custom Club Fitting: • Provide best-in-class, data-driven custom fittings to ensure clients are matched with the optimal equipment for their game., • Maintain a deep understanding of PXG technology, fitting methodology, and product specifications., • Gather and input fitting data accurately and send follow-up materials such as spec sheets and Trackman reports post-fitting., • Schedule and manage fitting appointments while supporting the fitting team through effective pre- and post-session communication. Lead Generation & Pipeline Management: • Proactively fill fitting bays through a multi-channel lead generation approach: • Positively promote and drive the Introducer Program, keeping Tracker up to date, maintaining regular call cycles with open Introducer accounts., • Generate event-based leads and secure fitting bookings via on-site and off-site events, demo days, and golf activations., • Conduct active outreach to past customers for re-engagement, spec checks, and promotions. • Monitor and manage lead conversion metrics, ensuring follow-through on all incoming and self-generated leads. Sales Administration & Outreach: • Execute the full sales admin process with attention to detail: • Conduct pre-arrival calls to confirm appointments and gather necessary customer background., • Send post-fitting communications, including spec sheets and Trackman data., • Follow up with unconverted leads and maintain an ongoing cycle of outreach to previous customers., • Proactively invite customers back for spec checks, new product releases, and loyalty events. • Ensure customer data is accurately recorded and maintained for future interactions and marketing initiatives. Operational & Retail Support: • Process customer transactions, including payments, refunds, and special orders with accuracy and professionalism., • Maintain clean, organised fitting and retail areas, replenish merchandise, and communicate inventory needs to management., • Maintain clean, refill and communicate inventory needs to management regarding the coffee machine weekly. Empty and clean the waste tray daily. Fill and date sheet accurately in line with health and safety process., • Handle all aspects of shipping, receiving, tagging, and inventory transfers., • Assist with regularly scheduled inventory counts and ensure documentation accuracy., • Answer inbound calls and manage front desk responsibilities as needed. Mobile Fitting, Events & Territory Activity: • Plan and deliver mobile demo and fitting events at green-grass locations, including golf clubs and partner facilities., • Build and maintain strong relationships with golf clubs and facilities to support ongoing engagement and brand presence., • Identify opportunities to onboard new green-grass accounts within the territory., • Develop and manage a defined sub-sector of the territory, acting as the primary point of contact for assigned partners., • Drive product education, engagement and sales through high-quality fitting experiences delivered on-site., • Support wider event execution and outreach activity as part of the mobile fitting programme. Team Collaboration & Performance: • Work closely with the retail and fitting team to manage schedules efficiently and maximise revenue., • Share fitting insights, customer feedback, and event outcomes with colleagues to foster a collaborative and performance-driven environment., • Uphold a positive, can-do attitude and support continuous personal and team development. Experience and Education Required: • Prior experience in golf, retail sales, or customer service required; custom fitting experience highly desirable., • Demonstrated ability to generate leads, close sales, and manage a client base effectively., • Strong communication, interpersonal, and organisational skills., • Proficiency with fitting software, CRM systems, and Trackman (or similar technology) preferred., • Passion for golf and delivering industry-leading customer experiences. Skills Required: • A professional, positive and flexible attitude., • Enthusiastic team player., • Customer service skills., • Excellent written and verbal communication., • Microsoft Office and basic computer skills. Hourly Rate: £15.50 | OTE: £45,000–£50,000 This role operates on a rota basis and includes regular weekend working. You must have a full UK driving licence.

This is a fantastic opportunity for an experienced and personable Office Manager to take ownership of a busy, professional workplace environment. You’ll be at the heart of the office, creating a welcoming front-of-house experience while ensuring everything behind the scenes runs seamlessly. This role combines people interaction, operational oversight, and event coordination, making it ideal for someone who thrives in a varied, fast-paced environment and enjoys being the go-to person in the office. What You’ll Be Doing Front of House & Workplace Experience • Act as the first point of contact for visitors and incoming calls, delivering a warm and professional welcome, • Manage meeting room and desk bookings, ensuring smooth coordination of visitors, • Maintain a high standard across all office spaces, • Oversee the day-to-day running of the office to ensure efficiency and organisation, • Manage office supplies, equipment, and vendor relationships, • Review invoices and manage spend against budget, • Coordinate facilities maintenance, minimising disruption to business activities, • Ensure compliance with UK workplace health and safety regulations, • Coordinate inspections and follow up on any required actions, • Support the planning and delivery of internal events and team activities, • Help create a positive, engaging workplace culture, • Provide occasional administrative support, including cover for senior executive support when required About You • Friendly, confident, and highly professional, • Exceptionally organised with strong attention to detail, • Proactive and able to take initiative, • Adaptable and reliable in a fast-paced environment, • A collaborative team player with a positive attitude, • Comfortable handling physical tasks such as receiving deliveries Skills & Experience • Previous experience in office management, reception, or a similar role, • Excellent communication and interpersonal skills, • Strong organisational and multitasking abilities, • A service-focused and approachable mindset, • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams), • Ability to work independently and manage competing priorities The successful candidate can expect a competitive benefits package, including 28 days’ holiday and private healthcare, alongside the opportunity to make a tangible impact in a highly visible, people-focused role. Apply today for further information!

This Concierge position is working in a prestigious, high‑end development consisting of 40 luxury apartments, an office unit, and a café. As the Day Concierge, you will play a pivotal front‑facing role in maintaining the building’s reputation for excellence. You will be responsible for creating a warm, professional, and welcoming environment for all residents, visitors, and contractors, while ensuring the smooth day‑to‑day operation of the front‑of‑house service. A commitment to exceptional service, strong attention to detail, and the ability to leave a lasting positive impression are essential. Reporting to: Building Manager and Property Manager Hours of work: Rotational shift patterns 4 days on and 4 days off from 7:00 am to 7:00 pm Holiday allowance: 24 days pro rata (excluding Bank and Public Holidays) paid holiday in any one complete holiday year. • Bonus structure, • Supportive and collaborative environment Role and Responsibilities • Maintain Exceptional Presentation Standards Ensure the reception and concierge areas are consistently clean, organised, and presentable. This includes proactively addressing any issues that detract from the appearance or smooth operation of the front desk. • Demonstrate Professionalism and Personal Presentation Uphold a courteous, approachable, and professional demeanor at all times. A clean, well‑kept uniform and polished appearance are essential to representing the standards of Merano Residence. • Execute Managerial Instructions Follow all reasonable directions provided by the Building Manager and Property Manager, supporting the delivery of a well‑run and compliant building. • Build Strong Professional Relationships Act as the first point of contact for residents, contractors, and guests. Foster positive relationships, handle enquiries efficiently, and ensure every interaction reflects the quality of service expected at a luxury development. • Manage Key Handling and Logging Procedures Oversee secure handling of resident and contractor keys, ensuring logs are accurately maintained in line with established procedures. • Conduct Daily Site Walk‑Throughs Carry out routine building inspections to identify maintenance concerns, ensure health & safety standards are upheld, report any hazards, and escalate issues promptly. • Support Smooth Building Operations Assist with deliveries, contractor access, resident enquiries, and other operational tasks to help maintain the building’s high standards. Required Skills and Experience • Front‑of‑House Experience Previous experience in a concierge, reception, hospitality, or luxury service environment with a strong track record of delivering outstanding customer service. • Excellent Communication Skills Confident, clear, and professional communication, both verbal and written, with the ability to engage effectively with residents, colleagues, and external stakeholders. • Ability to Work Independently and Collaboratively Self‑motivated, dependable, and able to manage responsibilities autonomously while also contributing positively within a team environment. • Strong Time Management and Problem‑Solving Ability Capable of prioritising tasks, handling unexpected situations calmly, and resolving issues efficiently while maintaining a high standard of service.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Front Desk Agent to join us Jumeirah Carlton Tower. The main duties and responsibilities of this role are - • Greet all guests at any time in a friendly and helpful manner and attempt to learn and use guest's name at every opportunity. Register arriving guests ensuring that full details are obtained on the registration form in accordance with established procedures., • Assist guests to their rooms on checking in, explain and endeavour to sell & cross sell the hotel's food and beverage facilities. Explain all the facilities in the room, e.g. heating, television, hairdryer etc. Assist guest with luggage., • Enter all arrivals' check in / out details accurately in the computer and modify any information correctly with particular care towards spelling and room rates., • Ensure that the hotel's credit policy is adhered to at all times, with particular care to the established policy on "chance guests"., • Make reservations at such times as when the Reservations office is unable to do so., • Always deport yourself in keeping with high standards of behaviour and appearance expected of Jumeirah International in your attitude towards guest and colleagues alike. About You The ideal candidate for this position will have the following experience and qualifications: • Excellent interpersonal and communication skills, both in person and by telephone., • Knowledge of Opera Cloud is preferred., • Ability to learn multiple computer software and accurately input information into the systems., • Ability to work cohesively with co-workers both within and outside of your department., • Must be available to work weekends, day, evenings and holidays. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits Include • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

FACILITIES & WORKPLACE SERVICES COORDINATOR Our client is a top financial services & technology firm with several offices worldwide. We are looking to hire a Facilities & Workplace Coordinator to support the busy and vibrant London headquarters based in the city. The Facilities & Workplace Services Coordinator supports the smooth, safe, and efficient operation of the workplace. The role focuses on facilities management, vendor coordination, health and safety compliance, workplace administration, and employee support. The coordinator works closely with internal teams, building management, and external suppliers to ensure the office environment is well maintained and fully operational. Please note this role is based on site 5 days a week in the London office. Workplace Operations • Monitor the Workplace Services (WPS) inbox, responding to queries and coordinating requests. • Conduct daily checks across office floors to ensure systems, equipment, and spaces are functioning correctly. • Communicate with HR, IT, and other teams regarding office issues or maintenance needs. • Organise and audit critical spare parts, keeping stockrooms tidy and accessible. • Send new starter communications and provide WPS introductions and office information. • Support onboarding and offboarding by allocating desks and lockers, coordinating with Front of House. • Conduct desk and space audits, identifying faults and ensuring allocations remain accurate. • Submit weekly catering numbers and assist with workplace service arrangements. • Represent WPS at relevant committee meetings. • Support workplace events such as summer and Christmas parties. Facilities Management • Identify, log, and report faults or maintenance issues to contractors or building management. • Respond promptly to reactive tickets and requests (temperature, lighting, power, office faults). • Coordinate planned preventative maintenance (PPM) schedules and contractor site visits. • Liaise with third‐party suppliers and building management to arrange service access. • Ensure contractor documentation and Permits to Work are submitted and logged. • Review contractor job reports and follow up on repairs or parts ordering. • Support contract management, including renewals and documentation. • Run monthly security access reports and work with HR to review user access and attendance. • Log contractor attendance and service records for all site visits. • Support weekend works, powerdowns, and essential out‐of‐hours activities. • Prepare workplace spaces for powerdowns, desk moves, and operational changes. • Assist with workspace reconfiguration and desk move projects. • Attend key PPM visits to ensure compliance and alignment with internal teams. Health & Safety • Conduct regular floor inspections and monitor first aid supplies. • Assist with risk assessments and general safety compliance. • Manage communications related to emergency fire evacuations. • Attend quarterly tenancy meetings with building management. • Administration & Financial Processes • Track and process supplier invoices, receipts, and administrative documentation. • Work with Finance to manage team credit card expenses and ensure timely receipt • submission. • Raise and amend purchase orders and maintain the WPS PO log. • Support contract administration and renewal tracking. • Provide reception cover during breaks and annual leave, including greeting visitors and • supporting meeting room needs. • Assist with meeting room setups and event coordination. Skills & Experience • Strong Excel skills (intermediate to advanced). • Comfortable using AI tools to streamline reporting, documentation, and operational workflows. • 2–3 years’ experience in facilities, workplace operations, or building services. • Understanding of Building Management Systems (BMS) and workplace systems. • Mechanical or engineering aptitude, with the ability to troubleshoot basic M&E issues. • Knowledge of health and safety compliance, including risk assessments and fire safety. • Experience coordinating contractors, PPM schedules, cleaning and catering staff and vendor • relationships. • Strong organisational skills with attention to detail and the ability to manage multiple priorities. • Clear communication skills and confidence working with internal teams, contractors, and building management. • Proactive, solutions‐focused approach with an interest in improving processes and operational efficiency. Relevant certifications (advantageous but not always required): • IOSH or NEBOSH • First Aid or Fire Marshal • BMS or building services training • Understanding of building operations — lifts, HVAC, electrical systems, fire panels,and access control. What we offer: • Competitive Salary • Friendly, informal and highly rewarding culture • A fast-growing global firm with plenty of opportunities where you will have a significant impact

Job Title: Office Manager Location: Central London Job Type: Full- time, fully onsite (5 days in) Salary: £45,000 to £50,000 Role Summary: We are seeking a highly organised and proactive Office Manager to oversee the day-to-day operations of a fast-paced commercial property investment firm. This role is pivotal in ensuring the smooth running of the office, supporting senior stakeholders, and maintaining a professional and efficient working environment. The successful candidate will be a confident self-starter, capable of managing multiple priorities while delivering a high standard of operational support. Key Responsibilities: • Oversee the daily operations of the office, ensuring a seamless and well-functioning workplace, • Manage office budgets, supplier relationships, and procurement of services and equipment, • Act as the main point of contact for building management, contractors, and service providers, • Coordinate office maintenance, health & safety compliance, and workplace policies, • Support senior leadership with administrative tasks, including diary coordination and meeting logistics where required, • Organise company events, meetings, and team activities, ensuring high-quality delivery, • Manage reception and front-of-house operations, maintaining a professional and welcoming environment, • Oversee onboarding processes for new employees, including desk setup, access, and inductions, • Implement and improve office processes and systems to drive efficiency, • Provide ad hoc support across finance, HR, and operations functions as needed Key Requirements: • Proven experience in an Office Manager or similar operational role, ideally within real estate, property, professional services or relevant sector., • Strong organisational and multitasking skills, with excellent attention to detail, • Confident communicator with the ability to engage with stakeholders at all levels, • Experience managing budgets, suppliers, and office facilities, • Proactive, solutions-focused approach with the ability to work independently, • Strong IT skills, including Microsoft Office Suite, • Knowledge of health & safety and office compliance requirements

We are working with a leading professional services firm who are seeking a Facilities Assistant to join their London office. This is a hands-on and varied role that will play a vital part in ensuring the smooth running of the workplace, supporting both staff and visitors, and assisting the Facilities Manager with a range of operational and project-based responsibilities. This is an excellent opportunity for someone looking to develop their career in facilities management within a professional services environment. Key Responsibilities • Support the Facilities Manager and London Facilities Helpdesk service., • Respond to and manage Facilities Helpdesk enquiries (email, Teams, calls), allocating tasks to the appropriate departments., • Coordinate set-up of client meeting rooms and events, including furniture and equipment configuration., • Maintain the Facilities Helpdesk inbox and associated filing systems., • Act as the main contact for staff regarding facilities-related issues (faults, spills, leaks, etc.), coordinating the appropriate resources to resolve problems., • Liaise with contractors and suppliers across building management, cleaning, access control, M&E and other service providers., • Monitor and communicate daily with on-site M&E engineers and subcontractors., • Work across multiple systems including BMS, Access Control, CCTV and M&E portals., • Manage internal spreadsheets for facilities usage (task logs, lockers, parking, occupancy, desk allocation)., • Order and manage office supplies, liaising with vendors as required., • Conduct daily checks of key office areas (reception, kitchens, meeting rooms) ensuring cleanliness, supply levels and functionality., • Support new joiner and leaver processes, including office inductions and business card orders., • Assist with internal office moves and related communications., • Process invoices, raise POs, and manage credit card expenses via the firm’s finance systems., • Contribute to internal projects and firmwide initiatives, collaborating with other offices and departments., • Maintain and update Facilities intranet pages, guides and contact lists., • Ensure security measures comply with firmwide policies and guidelines., • Adhere to all relevant legal and regulatory obligations. Qualifications & Experience • Previous experience in a professional services environment is desirable., • Experience coordinating meeting rooms, events or functions., • Strong IT skills with good working knowledge of Microsoft Word and Excel. Personal Attributes • Commitment to high standards and delivering excellent internal client service., • Reliable, enthusiastic and approachable team player with a passion for facilities support., • Practical, common-sense approach with strong problem-solving ability., • Confident communicator able to influence and educate staff on best practice use of facilities., • Organised with strong administrative and planning skills; able to prioritise and multi-task effectively., • Flexible and adaptable to changing priorities and working hours. For more information, please contact Jess at AJ Chambers

SENIOR EDUCATION RECRUITMENT CONSULTANT - LONDON - 3 DAYS OFFICE / 2 DAYS HOME - £45,000 - £60,000 BASE SALARY + TOP 5% LONDON COMMISSION STRUCTURE This is for an experienced Education recruiter who already knows how to bill, build relationships and manage a desk properly, but wants a stronger platform around them, more flexibility and significantly more upside attached to their performance. RECSEEKERS are working in partnership with a highly profitable Education recruitment business that has built a genuinely adult environment for high performers. No unnecessary layers of management. No pointless meetings for the sake of it. No culture built around presenteeism instead of output. Just experienced recruiters, trusted to perform properly. The business already has established client relationships, active revenue streams and a strong reputation across the Education market. You are not walking into a rebuild or a desk with no direction. There is genuine infrastructure behind this opportunity. THE OPPORTUNITY This role gives you full ownership of your desk with the flexibility to build your market your way. You’ll have the autonomy to develop your niche, strengthen existing relationships and continue scaling a desk within an environment built for experienced recruiters. This suits someone who values flexibility but still holds themselves to a high standard. Someone commercially mature enough to manage their own time, operate properly and focus on long-term growth rather than short-term noise. The expectation is simple, bill well, build properly and you’ll be backed heavily. WHAT YOU’LL BE DOING • Managing and growing a desk within Education recruitment, • Building relationships with schools, trusts and MATs, • Driving business development activity across your market, • Managing temp, contract and permanent recruitment processes, • Developing your own niche, network and client base, • Maintaining strong standards across service and delivery, • Operating with full accountability for your own performance WHAT THEY’RE LOOKING FOR • A proven billing background within Education agency recruitment, • Minimum 3 years’ experience within the Education market, • Someone capable of managing and growing a desk independently, • Strong business development and relationship-building ability, • A self-starter who performs without needing micromanagement, • Commercially mature, driven and motivated by long-term success This role is specific to Education recruitment. You must already be operating within the sector and performing to a high standard. WHY PEOPLE JOIN • 3 days office based, 2 days working from home, • Top 5% commission structure within the London market, • Existing clients, live roles and established relationships, • Strong infrastructure and operational support, • High-trust environment built around experienced recruiters, • Flexibility and autonomy without sacrificing performance, • Clear long-term progression within a growing business This is the type of setup many experienced recruiters look for once they’ve already proven themselves. Freedom, trust, flexibility and the ability to earn properly within a strong environment. RECSEEKERS partner with ambitious professionals shaping the future of Education recruitment, APPLY NOW if you have the specific experience required.

Our client, a global asset management firm is seeking an experienced Senior Fixed Income Portfolio Support Specialist to join an investment support function working closely with Portfolio Managers and Traders. This is a senior, hands-on role for someone who thrives in a front office adjacent environment and is motivated by building strong, trusted in-person relationships with investment professionals. The role requires deep technical knowledge of fixed income markets combined with strong operational expertise. You will act as a key partner to the investment desk providing insight and oversight across the full front-to-back investment lifecycle. Key Responsibilities: • Act as the primary service partner to Portfolio Managers and Traders to ensure timely and accurate implementation of fixed income strategies, • Monitor portfolio activity and movements, providing insights to the desk on liquidity, duration, and trading activity, • Oversee daily cash flows and execute rebalancing proposals, • Proactively engage with wider investment operations teams to resolve issues and deliver outcomes, with particular focus on settlements to minimise failed trades, • Coach and mentor others in the team, supporting their technical development and ability to manage complex investment queries, • Participate in ad hoc projects to drive process improvements including automation and system enhancements, • Stay informed on market and global events, assessing potential impacts on investment processes and day-to-day operations and sharing insights with colleagues Requirements: • Minimum 5 years experience in fund operations, portfolio support, or an investment team-facing role within asset management, • Strong expertise in fixed income investment markets, • Experience using Aladdin or Charles River would be beneficial, • Python and SQL experience strongly preferred, • Holds IMC, CFA or other relevant industry qualification, • Ability to work in a fast-paced environment, • Demonstrated ability to coach, train, and develop team members, • Strong interpersonal and communication skills, with confidence engaging senior investment stakeholders Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Sunrise Brokers is an interdealer broker offering a comprehensive service across equities, commodities, credit, interest rates, foreign exchange and hybrid products. Located in Europe, the US and Asia, Sunrise Brokers is dedicated to providing world-class quality of service and continues to invest in systems, infrastructure and innovation to support its global client base. (sunrisebrokers.com) We are looking to add a member to our Administration team in London, to support our global operations. The successful candidate will have responsibility for Sunrise’s London office front desk, including answering phone calls, greeting visitors, general office management responsibilities and administrative assistance. Key responsibilities: • Ensuring the reception desk and switchboard are manned at all times, • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately, • Operating the switchboard and answering calls, screening and forwarding incoming phone calls, taking and forwarding messages accurately, • Reservation of meeting rooms on Outlook, ensuring they are prepared with required catering and presentable at all times, • Keeping the reception, meeting rooms and kitchen areas tidy and well stocked, • Receiving and sorting daily mail/deliveries and organizing outgoing couriers, • Administration duties – ordering office supplies, reporting facilities issues, general team assistant duties – booking reservations, organizing team/client lunches, assist with employee expense administration etc., • Attendance record keeping and administration, • Ad-hoc EA responsibilities as requested by the business Skills / experience/personal attributes required: • Excellent organizational skills, • Experience as a Receptionist or customer service role, • Flexible and adaptable approach to changing business needs, • “Can do” attitude and happy to work as part of a small admin team, • Confident managing meeting room coordination, hospitality and visitor experience, • Able to work under own initiative in a methodical manner, • Professional and mature attitude, • Solid written and verbal communication skills, • Good time keeping and reliability, • Knowledge of MS Office

• Job Title – Rates, Credit and FX Options Operations Analyst, • Vacancy Type – Permanent, • Location – London, • Salary - £70,000 to £85,000 base salary + benefits + bonus (discretionary company bonus), • Working Model – In office – 4 to 5 days a week in the office (1 Day WFH- flex), • UK Right to Work – please note no PSV / Student Visa’s or time limited visas are being considered by our client. This is a permanent role, and “No” client sponsorship is offer. A growing multi strategy hedge fund based in London is looking to hire a Rates, Credit and FX Options Operations Analyst to join the London Operations team which is growing. The fund has significant AuM deployed across several funds, specialising in Fixed Income, OTC Rates, Credit, FX Options. This is an opportunity to work directly with a leading Middle Office Operations team, to service trading flow, resolve challenging trading queries, face to external counterparties and manage trade life cycle events (coupon payments, rate re-sets, FX options, expires, credit events et al), and provide the business with ops risk management services. The business offers anyone joining with a great opportunity to be trained on traded products and have an entry point into a successful and growing hedge fund in London. Key Deliverables - - will be varied, broad and not limited in nature, effectively providing front to back trade support for the cross assets traded by the hedge fund in London. • Responsible for front to back trade capture, trade affirmations, matching/allocations, trade enrichment (covering settlements, reconciliations) and managing trade life cycle events., • Working with a wide range of internal and external clients, supporting the PMs and Trading desk, facing off to counterparties / brokers to resolve trade discrepancies, breaks and offer trade and query resolution in a timely manner., • Trade life cycle management – options, expires, rate re-sets, credit events and corporate actions., • The business is forward thinking and has a culture of continuous improvement and leveraging the latest technologies to drive efficiencies across its new fund launches, controls, process and systems., • Experience and prior knowledge of trade management systems is highly desirable and advantageous., • Value added skills in Excel VBA (ability to create, edit VBA macros) and leverage any object-oriented programming skills in Python. The current business has an existing Trading Operations team in London, and service other global centres and looking for someone with 5 to 8 years’ experience looking to transition into a growing hedge fund. Prerequisite Requirements- • 5 to 8 Years experience within Trading Operations derived from a Hedge Fund (Alternative, Multi Strat, Macro), Asset / Investment Manager or Tier 1 Investment Bank with OTC expertise., • Direct experience across a wide portfolio of trade products, including OTC Interest Rates, Credit, and FX Options., • STEM based University Degree, with 1st or 2.1 minimum grade degree., • IT Skills - Advanced Excel VBA (ability to create, edit VBA macros) and leverage any object-oriented programming skills in Python., • Strong communication skills with the ability to partner with trading desks, manage complex queries and provide clear resolution., • Salary - £70,000 to £85,000 base salary + benefits + bonus (discretionary company bonus), • Working Model – 4 days in the office and 1 Day WFH Attractive compensation package is on offer with benefits and company bonus scheme. We ask candidates to respect and adhere to UK Right to Work requirements. • UK Right to Work – please note no PSV / Student Visas or time limited visas are being considered by our client. This is a permanent role, and no client sponsorship is offer. Please do apply early to join a fast-growing hedge fund in London, with an exciting career path and opportunities to move into the business. Raj Dhanapala - Black Swan Group

🔶 Office Administrator / Service Desk Coordinator 📍 Battersea, London (Full-Time, On-Site) 💼 Heat-Plex Limited About Heat-Plex Heat-Plex is a fast-growing, premium plumbing, heating and gas company operating across London. We work with private homeowners, landlords and managing agents, delivering high standards of workmanship and customer care. We are approaching £1.5m+ turnover and are now building a stronger in-house office team to support our next stage of growth. This is not a quiet reception role. It is a key position at the centre of a busy operations team. The Role • You will be the first point of contact for our customers and engineers., • Your role is to keep the diary flowing, ensure communication is clear and professional, and help the business operate efficiently day to day., • You will work closely with our Operations Manager and leadership team. Core Responsibilities • Answer all incoming calls professionally and confidently, • Book jobs accurately into our CRM system, • Manage customer emails and respond with clear, well-written communication, • Coordinate engineer diaries and confirm appointments, • Follow up on quotations and outstanding approvals, • Support with aftercare and customer satisfaction follow-ups, • Assist with general office coordination and admin tasks, • Help maintain high standards of organisation and workflow You will play a direct role in improving customer experience and helping the company grow. What We’re Looking For We are looking for someone who: • Speaks clearly and confidently on the phone, • Writes professional, polished emails, • Is highly organised and calm under pressure, • Can manage multiple tasks without losing detail, • Is proactive and takes ownership rather than waiting for instruction, • Enjoys working in a fast-paced environment, • Wants to grow with a business, not just “do a job” Previous administrative or service desk experience is preferred. Experience in trades, property or construction environments is a bonus — but not essential. Systems Experience with: • Microsoft Office, • CRM systems (training provided), • Scheduling or diary management software What We Offer • Competitive salary (based on experience), • A growing, ambitious company environment, • Opportunity to develop into a senior office or operations role, • Supportive team culture, • Modern office space in Battersea Important This role is fully on-site. We are building a strong office culture and require someone present and engaged with the team. If you are organised, confident and ready to take ownership in a growing business, we would love to hear from you.

Facilities Assistant Central London | Office-based | Full-time We are working with a highly regarded London law firm to recruit a Facilities Assistant to join their business services team. This is an excellent opportunity for a facilities professional with experience in a professional services environment who takes pride in delivering a first-class workplace experience. The Role Reporting into the Facilities Manager, the Facilities Assistant will play a key role in ensuring the firm’s office environment is safe, efficient, well-maintained and welcoming for partners, staff and visitors. This is a hands-on, highly varied role, suited to someone organised, proactive and confident working with internal stakeholders and external suppliers. Key Responsibilities • Coordinating and supervising planned maintenance works, ensuring all documentation and access arrangements are in place, • Managing facilities helpdesk tickets for building and equipment issues, liaising with suppliers and building management to ensure timely resolution, • Conducting regular health & safety walkabouts, logging issues and arranging remedial actions, • Maintaining excellent housekeeping standards in back-of-house and basement areas, • Preparing workspaces for new joiners, including desk setup, access passes and lockers, • Delivering new joiner inductions, including health & safety tours and manual handling training, • Producing monthly facilities KPIs and reports, • Supporting workplace projects, including space planning and hot-desking initiatives, • Assisting with ad hoc tasks as required by the Facilities Manager About You • Experience within a law firm environment, • Strong attention to detail and a high standard of accuracy, • Proven knowledge of health & safety requirements, • Trained Fire Marshal (or willing to train), • Confident communicator with a strong internal client-service mindset, • Highly organised, able to prioritise and manage competing deadlines, • A positive, flexible “can-do” attitude and strong team ethic, • Good IT skills, including Microsoft Office, • DSE assessment training and document management experience beneficial Why Apply? • Competitive salary and comprehensive benefits package, • Generous holiday allowance with the option to buy additional leave, • Pension, life assurance and income protection, • Private medical and dental options, • Wellbeing initiatives including fitness classes and mental health support, • Interest-free season ticket loan and lifestyle discounts, • Supportive, inclusive workplace culture within a respected law firm Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you. Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Job Title: IT Project Manager – Windows 11 Upgrade Location: London (3 days per week onsite) Duration: 3–6 month initial contract (likely extension) Start: ASAP Salary: Dependent on experience We are supporting a large, global professional services organisation undergoing a significant technology transformation. As part of this, they are looking to bring in experienced IT Project Managers to support a business-critical End User Technology programme. This role will focus on delivering a firmwide Windows 11 upgrade ahead of the Windows 10 end-of-life deadline. The objective is to ensure a controlled, low-disruption rollout across a large user base while maintaining business continuity and meeting security and compliance standards. Key responsibilities: Own and manage the end to end delivery of a Windows 11 upgrade programme Develop and maintain detailed delivery plans aligned to business priorities Coordinate device readiness activities including hardware and application compatibility Work closely with infrastructure, end user computing, security and service desk teams Act as the central point of coordination between IT and business stakeholders Manage rollout, pilot groups, testing and go-live activities Oversee hypercare support and ensure smooth transition into BAU Identify and mitigate risks, including application compatibility and capacity constraints Maintain RAID logs, reporting and provide clear updates to senior stakeholders Support change and communications, ensuring users are prepared for the upgrade Key requirements: Proven experience delivering large scale Windows 10 to 11 or similar OS upgrade programmes Strong end to end IT project delivery experience within infrastructure or EUC environments Excellent stakeholder management and communication skills Experience working within professional services, legal or financial services environments preferred Relevant project management certifications such as PRINCE2, PMP or Agile

Location: London Work model: Hybrid Who Are We – Formation Tech Formation Tech is a fast-growing technology company delivering Cybersecurity, Networks, and Voice solutions to ambitious mid-market businesses. We exist to make our customers' lives easier through technology, helping organisations connect, collaborate, and stay secure in a hybrid world. We're not just tech experts, we're people-first. We've built our business on the belief that while technology can transform operations, it's people who make the real difference. That's why we invest in our culture, champion collaboration, and take pride in our values-driven approach. We're now looking for a driven and delivery-focused Project Manager to take end-to-end ownership of customer and internal projects across our professional services portfolio. The Role As a Project Manager at Formation Tech, you'll be the key person responsible for delivering technology projects that directly shape our customers' experience. This is a hands-on, client-facing role operating with a high level of autonomy, you'll manage everything from sales handover through to service desk transition, working closely with technical teams, leadership, and senior customer stakeholders along the way. You'll have real commercial responsibility, contributing to project P&L, WIP control, and billing readiness, while also playing an active part in improving our delivery processes and professional services proposition. If you want a role where your impact is visible and your voice is heard, this is it. We operate a hybrid working model, with employees expected to work from the office at least 2 days per week. Key Responsibilities Project Delivery & Governance • Lead the end-to-end delivery of customer and internal projects from sales handover through to service desk transition, • Define, control, and deliver projects against agreed scope, timelines, budget, and quality standards, • Coordinate internal teams, suppliers, and third parties to ensure timely and efficient delivery, • Establish and maintain effective project governance, including reporting, documentation, and status communication, • Plan and oversee all aspects of a project to meet its goals on time and within budget, • Ensure technical designs are reviewed, approved, and delivered on time in collaboration with the Head of Technology and technical teams, • Act as the primary point of contact for customers throughout the project lifecycle, • Lead clear, confident communication with customer stakeholders at all levels, including regular project updates and risk communication, • Build strong, trusted relationships that support long-term customer retention and service expansion, • Own risk, issue, and dependency management, ensuring early identification and escalation where required, • Lead change management by realigning customers to agreed scope or updating scope of work, balancing commercial impact across time and cost, • Manage scope and change through formal change control processes (CCNs / Scope of Work revisions), • Balance commercial impact across time, cost, goodwill, and customer experience, • Operate within agreed commercial authority levels and escalate where decisions fall outside those limits, • Ensure projects close promptly to enable accurate and timely billing and cash collection, • Own project financial performance, including P&L, fee earning reports, and WIP control in partnership with Finance, • Maintain billing readiness and support invoicing activities through accurate project reporting, • Partner with Sales and Account Management to identify upsell or expansion opportunities during delivery, • Support contract lifecycle management by ensuring project-related contract terms and licensing details are accurately captured, • Contribute to continuous improvement of delivery processes, documentation, workflows, handovers, and SLAs, • Act as a key user and improvement contributor for delivery systems, including Autotask and IT Glue What We're Looking For • Proven experience delivering end-to-end IT / technology projects in fast-paced environments, • Strong track record managing full project lifecycle from initiation through build, test, and transition to service, • Hands-on experience managing scope, schedule, budget, quality, risks, and dependencies, • Understanding of project governance, financial management, and reporting, • Strong stakeholder management and communication skills across both technical and non-technical audiences, • Analytical and proactive mindset with the ability to take ownership, solve problems, and keep delivery moving, • PRINCE2 (or equivalent) project management certification, • Experience delivering voice, security, or network infrastructure projects is a plus What We Offer • Competitive salary, • 25 days holiday (plus Bank Holidays), increasing with service up to 28 days, • Contributory pension, • Travelcard loan (post-probation), • Cycle to work scheme, • Employee Assistance Programme (Wellbeing), • Maternity/Paternity leave, • £1,000 bonus recruitment referral scheme, • A collaborative, supportive environment where your voice is heard, • Real exposure to senior leadership and commercial decision-making, • The chance to make a genuine impact in a company that's scaling fast If you're ready to take ownership of meaningful projects and grow your career in a people-first technology business, you'll fit right in. No agents please

Fire & Security Role: Are you a Service Administrator with experience in the fire and security industry? Paying up to £35k What can you expect as an employee: • Competitive salary package, • Opportunity to work within the fire and security industry, • Supportive office environment The ideal candidate would have: • Fire & Security industry experience, • Service desk experience, • Experience booking calls and raising quotes, • Strong organisational and communication skills, • Microsoft Excel & Word experience Qualifications: • Experience within a service administration or coordination role preferred About the role: This role involves supporting the service department with booking calls, raising quotes, coordinating engineers, and handling general administration duties. The successful candidate will play an important role in keeping the service desk organised and running efficiently. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!

Role Overview. We have an exciting opportunity for a positive and proactive Showroom & Account Executive to join us across our two beautiful Showrooms at the Design Centre Chelsea Harbour and Voysey House, Chiswick. As Showroom & Account Executive, you will help us to implement our sales strategy to maximise sales and profitability as well as provide excellent customer service to all visitors and assist with running the showrooms. About Us. Sanderson Design Group plc is a luxury interior design house, home to six iconic brands with over 165 years of history: Sanderson, Morris & Co., Harlequin, Zoffany, Clarke & Clarke, and Scion. Our portfolio spans fabric, wallpaper, and paint, with manufacturing capabilities through Anstey and Standfast & Barracks. Our purpose is to ‘bring the beautiful into people’s homes and lives’ and we are the proud owner of one of Europe’s largest design archives, with over 75,000 historical documents and artworks. We also have a growing international licensing programme which supports our strategic global expansion. Account Executive responsibilities: • Implement the SDG Brands accounts sales strategy to maximise sales and profitability, • Forecast and track key account metrics e.g. quarterly sales results and annual forecasts, • Work under pressure and be able to prioritise, along with working efficiently and accurately, • Work to and set KPI’s and key targets, • Feedback all suggestions for improvement and market research to management, • Provide sampling and patterning to existing customer base for all new launches and when required, • Deliver exceptional service on a portfolio of customer accounts, • Negotiate sales and agreements to maximise profit, • Operate as the lead point of contact for any matters specific to the customers, a primary desk contact, • Engage in project management duties, • Deliver product presentations virtually to customers, • Deliver sales strategies to customers via phone, virtually or in person, • Attend meetings with customers onsite, • Clearly communicate the progress of initiatives to management Showroom responsibilities: • Ensure all Sanderson Design Group (SDG) Brands are fully and appropriately represented to an excellent standard within the showroom, • First class knowledge, promotion and presentation of SDG brands, • Ensure all visitors to the showroom understand the DNA of each SDG brand and what is they to offer, • Advise customers based on their requirements, utilizing collection books, brochures and other marketing materials, discussing range, specifications and samples, • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients (upselling and cross-selling) Follow up on all design appointments with visual assets, quantities, costs and lead times • Proactively source products for customers as required and operate an efficient sampling service, • Acknowledge and assist existing customers whilst gathering new leads, • Provide support and liaise professionally with colleagues, • Use CRM and WG360 where appropriate, • Assist in the planning and execution of showroom events, • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections and any possible opportunities for the showroom, • Complete individual tasks and set objectives in a timely manner Measures of Success. • Year on year incremental performance with existing accounts, • Year on year sales growth in line with targets, • Customer satisfaction - monthly showroom and sampling statistics, • Effective and appropriate understanding and representation of all brands achieved, • New customers and project lead generation, providing Return on Customer Visit, • Detailed objectives achieved, • Timely reporting as requested Skills & Experience. • Educated to GCSE A-C level as a minimum and/or equivalent, • Ideally BSc/BA in Business Administration, Finance or relevant field and/or equivalent, • A passion for our brands & products and knowledge of Interior Design, • Formal sales training would be a strong advantage, • Strong analytical and numerical skills, • Highly self-motivated individual, proactive and results orientated with a positive outlook, • Able to prioritise and work under pressure; efficiently and accurately, • Good negotiation skills, • Strong written and verbal communication skills with confidence dealing with clients and colleagues at all levels, • Demonstrable ability to present, influence and communicate effectively at all levels of the business, • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint

Job Title: IT Project Manager – Windows 11 Upgrade Location: London (3 days per week onsite) Duration: 3–6 month initial contract (likely extension) Start: ASAP Salary: Dependent on experience We are supporting a large, global professional services organisation undergoing a significant technology transformation. As part of this, they are looking to bring in experienced IT Project Managers to support a business-critical End User Technology programme. This role will focus on delivering a firmwide Windows 11 upgrade ahead of the Windows 10 end-of-life deadline. The objective is to ensure a controlled, low-disruption rollout across a large user base while maintaining business continuity and meeting security and compliance standards. Key responsibilities: Own and manage the end to end delivery of a Windows 11 upgrade programme Develop and maintain detailed delivery plans aligned to business priorities Coordinate device readiness activities including hardware and application compatibility Work closely with infrastructure, end user computing, security and service desk teams Act as the central point of coordination between IT and business stakeholders Manage rollout, pilot groups, testing and go-live activities Oversee hypercare support and ensure smooth transition into BAU Identify and mitigate risks, including application compatibility and capacity constraints Maintain RAID logs, reporting and provide clear updates to senior stakeholders Support change and communications, ensuring users are prepared for the upgrade Key requirements: Proven experience delivering large scale Windows 10 to 11 or similar OS upgrade programmes Strong end to end IT project delivery experience within infrastructure or EUC environments Excellent stakeholder management and communication skills Experience working within professional services, legal or financial services environments preferred Relevant project management certifications such as PRINCE2, PMP or Agile

Freelance Operations & Floor Manager (Hospitality / Events) We’re looking for a brilliant freelance hospitality operator to support across projects, launches, venue activations and on-the-ground service delivery. This role is for someone who is genuinely excellent on the floor; calm under pressure, highly organised, hardworking, proactive, and confident managing small teams in fast-paced environments. We need somebody who can step in and help run service, support operations, keep standards high, solve problems in real time, and be a reliable pair of hands across a range of projects. This is not a desk-based role. We’re looking for someone who loves being in the action and knows how to make hospitality environments run properly. What we need: • Strong on-the-ground operational support across hospitality and events, • Confident running floor service and managing the flow of busy shifts, • Able to lead small teams and keep everyone switched on, • Comfortable supporting across terraces, pop-ups, brand activations, events and venue projects, • Happy being hands-on and doing whatever is needed to make service smooth, • Available for weekends plus some weekdays, with flexibility depending on project demands Ideal background: • Experienced freelance hospitality professional, floor manager, or junior ops-led person, • Strong background in bars, restaurants, members clubs, events or experiential hospitality, • Excellent people management and communication skills, • Reliable, solutions-focused and very hard working, • Someone who can bring structure, energy and accountability without needing loads of oversight The opportunity This is a freelance / flexible position, paid on an hourly or day rate depending on the project. Ideal for someone who wants flexible work but enjoys being part of exciting hospitality and live event environments. We’re looking for someone who can become a trusted go-to operator across multiple projects. If this sounds like you, or you know someone brilliant, please get in touch.

About the Role We are looking for a highly professional, polished, and service-oriented Receptionist / Office Coordinator to become the face of our business and play a key role in ensuring the smooth day-to-day running of a busy and professional office environment. This position is ideal for someone who enjoys working in a client-facing role, thrives in a fast-paced environment, and takes pride in delivering exceptional service standards. The successful candidate will be responsible for managing the reception area, coordinating office operations, supporting internal teams, and ensuring all visitors, meetings, and administrative processes are handled efficiently and professionally. The role requires excellent communication skills, strong attention to detail, discretion, and the ability to remain calm under pressure while managing multiple priorities. Experience within financial services, professional services, luxury hospitality, or a corporate office environment would be advantageous. Fluency in English is essential. Fluency in at least one of the following languages is mandatory: French, Italian or Spanish Key Responsibilities Reception & Front-of-House Management • Act as the first point of contact for all visitors, clients, and external stakeholders, delivering a warm, polished, and professional welcome at all times., • Manage the reception area to ensure it remains immaculate, organised, and representative of the company’s professional standards., • Answer, screen, and direct incoming telephone calls efficiently and courteously., • Handle general reception and front-of-house enquiries with professionalism and discretion., • Coordinate visitor access, meeting room arrangements, and guest hospitality., • Support the smooth day-to-day running of the office and ensure operational efficiency across all administrative functions., • Act as a central point of contact for office-related requests and coordination., • Assist senior management and wider teams with administrative support when required., • Coordinate office supplies, stationery, kitchen supplies, and general workplace requirements., • Monitor and maintain stock levels, ensuring supplies are replenished proactively., • Support onboarding logistics for new employees, including desk setup and office coordination., • Manage meeting room schedules, bookings, and preparation., • Ensure meeting rooms are consistently presented to a high standard before and after meetings., • Prepare and serve tea, coffee, and refreshments for clients, guests, senior management, and meetings to a professional standard., • Operate and maintain coffee machines and kitchen facilities, ensuring cleanliness and presentation at all times., • Coordinate refreshments, catering, and hospitality requirements for internal meetings, client meetings, and company events., • Liaise with catering providers and suppliers to ensure timely delivery and quality service., • Ensure kitchen, breakout, and hospitality areas remain clean, organised, and fully stocked throughout the day., • Arrange domestic and international business travel including flights, accommodation, taxis, trains, and transport logistics., • Prepare travel itineraries and ensure all travel arrangements are accurate and well organised., • Manage last-minute schedule changes calmly and efficiently., • Manage incoming and outgoing post, deliveries, and courier arrangements., • Ensure confidential documents and packages are handled securely and appropriately., • Liaise with office suppliers, contractors, maintenance providers, and building management., • Coordinate office maintenance requests and ensure issues are resolved promptly., • Assist with procurement processes and raising purchase orders in line with company procedures., • Take ownership of maintaining a welcoming, organised, and high-performing office environment., • Proactively identify opportunities to improve office operations, organisation, and guest experience., • Support workspace improvements and office initiatives that enhance employee and client experience. They will demonstrate strong communication skills, excellent multitasking abilities, and a calm and professional manner in a fast-paced environment. Skills & Experience Required • Previous experience in a Receptionist, Front of House, Office Coordinator, Administrative Assistant, or similar role., • Experience within financial services, corporate, hospitality, or professional services environments is advantageous., • Excellent verbal and written communication skills., • Professional appearance and presentation., • Strong organisational skills with excellent attention to detail., • Ability to prioritise tasks and manage multiple responsibilities simultaneously., • Proactive and solutions-focused mindset., • High level of discretion, confidentiality, and professionalism., • Strong interpersonal and relationship-building skills., • Friendly, approachable, and professional., • Calm under pressure with a positive attitude., • Reliable, flexible, and adaptable., • Strong sense of ownership and accountability., • Team-oriented with a willingness to support colleagues across the business., • Competitive salary package, • Private medical insurance, • Supportive and professional working environment, • Opportunity to work within a prestigious financial services firm • • Career development and growth opportunities

🚨 Senior Recruitment Consultant – NHS Transformation & Operations 📍 Central London (Great Portland Street) | Hybrid Working 💰 £40,000 Base + Uncapped Commission (£100k+ potential) We’re partnering with a highly respected boutique healthcare recruitment business that has spent the last 10+ years building one of the NHS market’s strongest reputations for quality, delivery and long-term client relationships. This is not a KPI-heavy, call-centre style recruitment role. This is an opportunity for an ambitious recruiter to step into a warm, established desk specialising in senior NHS interim appointments across operations, transformation, programme delivery and improvement. You’ll work directly with senior NHS leaders on high-impact projects including: • Waiting list recovery, • Operational turnaround, • Transformation programmes, • Service improvement initiatives, • Executive and senior interim appointments The business has built an exceptional reputation within the NHS and increasingly competes with major consultancies on healthcare transformation projects. 🔹 Why this opportunity stands out: ✅ Warm desk with existing relationships and live requirements ✅ Genuine long-term growth opportunity beyond initial maternity cover ✅ Opportunity to move into executive search and consultancy-style recruitment ✅ Highly consultative environment focused on credibility and relationships ✅ Direct access to senior NHS decision-makers and transformation leaders ✅ Boutique business where quality matters more than volume ✅ Strong earning potential with no threshold commission structure 💰 Commission Structure: • 20% commission on up to 2 placements per month, • 25% commission on 3+ placements per month, • No threshold before earning commission Top performers in the business are earning well into six figures. 🏢 Hybrid Working: • 3 days per week in the office (Monday, Tuesday & Thursday), • Centrally located office near Great Portland Street with excellent transport links 👀 Who they’re looking for: This role will suit a recruiter who: • Builds relationships naturally, • Enjoys consultative, insight-led recruitment, • Wants to become a genuine market expert, • Is motivated by success, reputation and earnings, • Thrives in complex, senior-level recruitment environments Public sector or NHS recruitment experience is helpful but not essential. The key requirement is the ability to understand client challenges deeply and operate as a trusted adviser rather than a transactional recruiter. This is an outstanding opportunity to join a respected growth business at an exciting stage of expansion, with the chance to build a long-term career in one of the UK’s most impactful recruitment markets. 📩 Interested? Get in touch confidentially for more information.

The Intraday Trading team is a new desk in Macquarie. The desk covers proprietary Intraday power trading across European markets and is leading expansion into new territories leaning on Macquaries' existing infrastructure to accelerate this. We are in the stages of gaining market access and building an internal framework to support dynamic, technology-driven systematic and discretionary trading. We are at an advanced stage developing proven strategies and when established will play a pivotal role in Macquarie's global commodities business. We foster a collaborative and entrepreneurial environment, leveraging fundamental, quantitative, and technical analysis to identify trading opportunities and deliver consistent results. Our focus is on generating strong risk-adjusted returns and expanding Macquarie's capabilities in the power trading space. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As a Senior Intraday Trader, you will play a key role in building and shaping a new intraday discretionary trading desk within a fast paced, high energy environment. You will operate at the intersection of systematic models and discretionary market insight, creating a continuous improvement loop that enhances strategy performance and execution. You will collaborate closely with algorithmic traders, quants, and settlement teams to align expertise, strengthen cross functional development, and drive innovation across the desk. In addition, you will design and deliver structured training programs, providing junior traders with hands on exposure to live market conditions. Through mentorship and guided execution of your trading strategies, you will support their development as they progress toward building robust strategies of their own. You will stay ahead of market trends, regulatory developments, and emerging technologies, contributing insights that shape the firm's broader trading strategy. This is a unique opportunity that offers excellent progression potential and exposure to various desks within Macquarie. We are seeking an experienced Intraday Power Trader and leader with deep knowledge of intraday power markets with a strong discretionary background, and a proven track record of supporting and guiding profitable algorithmic strategies. What you offer • Proven experience in a senior role within a short term speculative intraday power trading team (minimum 3+ years)., • Deep understanding of European, Japanese, or US power markets-including pricing dynamics and intraday trading strategies-with strong capability to manage risk, ensure accurate reporting, and maintain compliance., • Experience collaborating with analysts and algorithmic trading teams to enhance tools and develop deep learning models for market forecasting., • Ability to support the development of models, dashboards, and forecasting processes to strengthen analytical and trading workflows., • Skilled in analyzing historical data and market behaviour to continuously improve signal quality, while ensuring compliance with all relevant regulations., • Demonstrated ability to mentor, guide, and lead team members effectively., • Demonstrated success in high-pressure trading environments and collaborative team settings, with fluency in English and proficiency in additional languages considered an advantage. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. What we offer At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: • 1 wellbeing leave day per year and a minimum of 25 days of annual leave., • 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers, • Paid fertility leave for those undergoing or supporting fertility treatment, • 2 days of paid volunteer leave and donation matching, • Access to a wide range of salary sacrificing options, • Benefits and initiatives to support your physical, mental and financial wellbeing including, comprehensive medical and life insurance cover, • Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services, • Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription, • Access to company funded emergency and backup dependent care services, • Recognition and service awards, • Hybrid and flexible working arrangements, dependent on role, • Reimbursement for work from home equipment About Commodities and Global Markets Commodities and Global Markets is a global business offering capital and financing, risk management, market access, physical execution and logistics solutions to its diverse client base across Commodities, Financial Markets and Asset Finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.

Customer Support Engineer A fantastic opportunity for a Customer Support Engineer to join a rapidly growing, cutting-edge technology company. This organisation is developing highly advanced software solutions used by leading global businesses, and they are looking for a proactive, highly organised and customer-focused individual to join their support team. This role is less focused on deep technical troubleshooting and more centred around managing customer queries, ensuring clear communication, and driving issues through to resolution. Location: London - 3 days per week in office Salary: Competitive + benefits Requirements for Customer Support Engineer: • Minimum of a 2.1 degree from a leading University, • At least AAB at A Level or equivalent, • Excellent communication skills, both written and verbal, • Highly organised with strong attention to detail, • Ability to manage multiple tasks and prioritise effectively in a fast-paced environment, • A customer-first mindset with a focus on clarity and responsiveness, • Strong problem-solving skills with the ability to assess and coordinate issue resolution, • A proactive and solution-oriented approach, • Ability to remain calm under pressure, • Experience in a customer-facing, support or service-based role is beneficial but not essential, • Exposure to technical environments, such as software or IT systems, is advantageous but not required, • Experience with tools such as Intercom or similar support platforms is beneficial Responsibilities for Customer Support Engineer: • Act as the first point of contact for customer support queries via phone and support platforms, • Manage incoming queries and incidents, ensuring each is clearly understood and actioned, • Resolve straightforward issues where possible, focusing on efficiency and clarity, • Coordinate and triage more complex issues, ensuring they are accurately logged and escalated, • Provide clear, professional and timely responses to customers at all stages of their query, • Keep customers informed of progress and next steps throughout the lifecycle of each request, • Maintain accurate records of incidents, communications and outcomes, • Follow internal processes and contribute to the continuous improvement of support procedures, • Collaborate closely with wider technical teams to ensure smooth handover of escalated issues What the role offers: • Opportunity to join a high-growth technology company working on advanced software products, • A fast-paced, collaborative and supportive team environment, • Clear opportunity to develop strong customer, operational and coordination skills, • Exposure to a wide range of technologies and business processes Applications: If you would like to apply for this unique Customer Support role, please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job board, full contact details are readily available on our website). Keywords: Customer Support Engineer / Customer Support Specialist / Support Analyst / Customer Operations Executive / Service Desk Analyst / Technical Support Analyst / Customer Success Associate / Customer Support Executive / Client Support Specialist / Helpdesk Analyst / Customer Experience Executive / Support Coordinator / Intercom / Customer Support Tools / Ticketing Systems / SaaS / CRM Systems / Incident Management / Customer Communication / Workflow Management / Process Improvement / Escalation Management / Computer Science / Information Technology / Business Systems / STEM Degree / Engineering Degree

We are seeking a skilled Desktop Support Engineer with strong experience in Windows imaging, OS deployment (OSD), SCCM, and application packaging. The candidate will be responsible for desktop lifecycle management, incident resolution, and end-user support while ensuring efficient operation of endpoint systems and infrastructure. Key Responsibilities • Own and manage the engineering of Windows images for desktops, laptops, and tablets, • To Perform OS deployment (OSD) using SCCM/MDT tools, • Manage software installation, upgrades, and rollouts across enterprise endpoints, • Ensure standardization and compliance of desktop builds, • Perform application packaging, testing, and deployment using SCCM, • Manage software distribution, patching, and updates, • Troubleshoot SCCM-related issues impacting deployments, • Provide incident resolution via phone, service desk tools, or desk-side support, • Diagnose and resolve hardware and software issues efficiently, • Ensure timely resolution within defined SLAs, • Log, track, and update tickets through ticketing tools and service management systems, • Maintain overall understanding of desktop services and supporting infrastructure, • Support enterprise tools including remote support utilities and endpoint security (e.g., SEP), • Monitor system performance and recommend improvements, • Perform basic to advanced troubleshooting of OS, applications, and peripherals, • Support multiple Windows Operating Systems environments, • Address network, login, access, and performance issues, • Follow change management processes for deployments and updates, • Work with IT teams to implement controlled changes in production environments, • Maintain documentation for procedures and configurations Required Skills • Strong knowledge of: Windows OS (Windows 10/11),Imaging & OS Deployment (OSD), SCCM / Microsoft Endpoint Configuration Manager, Application Packaging (MSI, EXE, scripting), • Proficiency in PowerShell scripting, • Experience with software installation, upgrades, and patch management, • Knowledge of endpoint security tools (e.g., Symantec Endpoint Protection - SEP), • Experience with remote support tools, • Hands-on experience in: Hardware and software troubleshooting, Desktop, laptop, and peripheral support, • Strong analytical and problem-solving skills, • Experience with ticketing tools (ServiceNow/Remedy/JIRA, etc.), • Understanding of Incident, Problem, and Change Management processes At Cognizant you will experience an exciting mix of innovation by design, creativity, collaboration, and efficiency within a framework of stimulating objectives and a passion for delivering the best to our customers. You will be joining a network of some of the most creative, innovative, and dedicated people in the industry with ample opportunities to learn and develop your career. Our Associates are chosen for their attitude, skills, knowledge, and enthusiasm but above all, their belief that anything is possible. Cognizant is an equal opportunities employer, and we welcome all applications regardless of race, colour, gender, ethnic origin, nationality, religion or beliefs, disability, age, sexual orientation, political opinions, or trade union membership.

Front of House / Reception Assistant – Global Finance Firm 📍 London ⏰ Full-Time | Office-Based (Monday–Friday | 8:30am–4:30pm or 9:00am–6:00pm) 💰 £30,000 – £35,000 depending on experience + Outstanding Benefits Are you a bright, polished and clearly spoken graduate with 1–3 years’ office experience looking to build a long-term career within reception in finance? This is a fantastic opportunity to join a highly regarded global investment firm, sitting at the heart of the business as a key ambassador and operational support. This role is ideal for someone who thrives in a fast-paced, professional environment and takes pride in delivering a seamless front-of-house experience while supporting the wider team. The Role: You will be the first point of contact for clients, visitors and colleagues, ensuring the office runs smoothly day-to-day. Responsibilities include: • Managing a busy reception desk – answering and screening calls with professionalism, • Coordinating daily visitor lists and issuing office passes, • Overseeing meeting room bookings and ensuring spaces are set up to a high standard, • Organising internal meetings, business lunches and refreshments, • Managing pantry supplies and maintaining a tidy, presentable office environment, • Handling incoming and outgoing post, couriers and deliveries (DHL, FedEx, etc.), • Supporting with general administration – printing, scanning, binding and document prep, • Managing stationery orders and office supplies, • Assisting visiting colleagues and ensuring a smooth in-office experience About You: • 2+ years’ experience in a corporate office environment (financial services exposure beneficial), • Highly proficient in Microsoft Office, particularly Outlook, • Bright, polished and clearly spoken with a strong service ethic, • Professional, articulate and confident communicator, • Exceptionally organised with strong attention to detail, • A natural team player with a positive, can-do attitude, • Discreet, trustworthy and able to handle confidential information, • Proactive, hands-on and solutions-focused Why Apply? This is more than a reception role – it’s a genuine entry point into the world of finance, offering exposure to senior stakeholders, a collaborative culture and the opportunity to grow your career within a prestigious environment. ✨ Outstanding benefits package, regular company treats and trips, plus continuous learning and development sessions to support your growth. #FinanceCareers #GraduateJobs #LondonJobs #Receptionist #FrontOfHouse #InvestmentCareers #CareerGrowth #OfficeSupport

Maiden Marc Advisory is looking to add several Associates (including graduates starting in September 2026) and experienced Senior Associates with a European language skillset to a leading boutique Executive Search firm based in London. Specialising in Board and Director-level placements across Private Equity (and PE-backed PortCo's), Financial Services, Technology, Real Assets, Industrials and Consumer markets, they are consistently retained on 'C-Suite' searches by the most prestigious institutions across EMEA and North America and are widely considered to be one of the industry's best search firms. Established with the ambition to become unrivalled in their markets, they have built a brand respected by clients, candidates, and competitors alike. They promote organic growth and foster a genuine meritocratic environment, with the majority of Partners starting at the firm as Associates and growing with the company. Joining at either the Associate or Senior Associate level with a base of £36,000 to £52,000 (depending on experience) plus a strong performance-weighted annual bonus structure, they have a fantastic track record of developing candidates through their Associate program into revenue-generating Consultants. This is achieved through a combination of 'on-desk' market exposure and a rotational development program perfected over 25+ years of trading. This set-up gives Associates a mix of senior exposure and strategic involvement across consulting, delivery, and research, rotating them through four coverage areas over two years and allowing them to specialise in a chosen vertical over time based on personal preference and team fit. As you progress, you will be given responsibility for more significant parts of the retained search mandate management and delivery, including: • Identifying, referencing, and assessing potential candidates for retained mandates, • Ongoing research and networking to source top performers from talent pools across their core markets, • Creating forensic competitor analysis, including strategic overviews, benchmarking, bespoke market and product intelligence reports through referencing and profiling market leaders, • Assisting and running the client-side execution of active mandates, • Conducting pre-pitch/origination research and due diligence, as well as proactively supporting strategic projects, • Active outreach and long-term relationship building with the top talent in the market The typical profile of a successful candidate would include the following: • Excellent research and academic credentials with a degree or postgraduate qualification, • A fresh graduate or someone with up to 4 years of commercial experience in recruitment, executive search, or transferable professional service experience (from consulting, expert networks, law training contracts or grad schemes), • A naturally inquisitive, structured, and disciplined personality with a high level of attention to detail, • An analytical thinking process coupled with a well-rounded communication technique, • Exceptional rapport-building skills and the ability to excel from day one in a commercial, professional and driven environment, • A drive to build a career in retained 'C-level' executive search within a respected industry leader, • Additional European language fluency (non-essential but highly sought after) Please reach out if you meet the above criteria and are interested in learning more about this opportunity.

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT (short for Ensuring Accurate, Complete and Timely reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 45 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. We embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. Office Manager & Executive Assistant Managing the smooth day-to-day running of the office, supporting core business operations, and providing proactive executive support to our two Co-Founders. Novatus HQ - 2 London Wall Pl, London Wall, Barbican, London EC2Y 5AU Office Based: 5 days a week in our central London offices. Reports to: Head of People & Culture Department: Operations Job Overview: Novatus Global are looking for a proactive EA & Office Manager to oversee the smooth running of our office and support day-to-day business operations. This role combines front-of-house responsibilities with broader operations, office management and EA tasks, making it an ideal opportunity for someone who enjoys variety, problem-solving, and ensuring everything runs seamlessly. Key Responsibilities Office Management • Oversee office supplies, equipment, and vendor relationships (coffee, water, food deliveries etc)., • Manage allocation, setup, and maintenance of IT equipment (laptops, monitors, etc) and liaise with IT providers for troubleshooting and upgrades., • Own the relationship with our outsourced IT vendor, managing the end-to-end laptop and equipment lifecycle—from ordering and provisioning to asset tracking and end-of-life returns/disposal, all in line with ISO 27001 compliance guidelines., • Own office facilities, liaising with the landlord and sourcing/managing contractors to resolve issues end-to-end., • Ensure a safe, efficient, and well-presented working environment., • Liaise with facilities providers (cleaners, maintenance, utilities)., • Manage office budgets and purchasing where required., • Oversee health & safety compliance (fire drills, first aid kits, risk assessments)., • Manage building access, security passes, and visitor protocols., • Coordinate space planning, desk allocations, and seating arrangements., • Plan and manage office events, socials, and team-building activities. Reception & Front of House • Act as the first point of contact for visitors, clients, and staff., • Manage incoming emails, and correspondence., • Maintain a professional and welcoming reception area., • Coordinate meeting room bookings and set-up., • Arrange catering and refreshments for meetings or events., • Manage incoming/outgoing post and courier services. Operations & Administration • Support contract management and basic legal/administrative tasks (e.g., document organisation, tracking renewals, maintaining compliance records)., • Assist with HR and onboarding processes (setting up new starters, coordinating inductions)., • Maintain company records, databases, and document control systems., • Provide administrative support to senior management where required., • Oversee policies and procedures to ensure operational compliance (ISO 27001, GDPR, data protection, confidentiality agreements etc)., • Manage insurance renewals, company registrations, and other statutory requirements. Executive Assistance: • Provide high-touch, proactive EA/PA support to our two Co-Founders and Co-CEOs, anticipating needs and ensuring priorities are executed smoothly., • Own diary management, including scheduling internal/external meetings, protecting focus time, and resolving conflicts with sound judgement., • Plan and coordinate domestic and international travel end-to-end (itineraries, accommodation, logistics, visa requirements where applicable), ensuring trips are efficient and cost-effective., • Support board, investor and senior stakeholder interactions, including meeting coordination, and maintaining a professional, confidential interface., • Maintain strict confidentiality, exercising excellent judgement when handling confidential business and personal information., • Provide ad hoc support for company priorities, events, and executive-led initiatives as needed. General • Identify opportunities to improve processes and implement efficiencies., • Act as a go-to person for internal teams to resolve day-to-day operational issues., • Coordinate with external suppliers, partners, and service providers., • Support business continuity planning and disaster recovery processes., • Assist with travel bookings, accommodation, and logistics for staff., • Organise internal communications (announcements, newsletters, updates). Perks & Benefits: • Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access, • Life Insurance (4× salary) with Unum, • Unum’s Help@Hand: includes medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, and cancer support services for you, your partner, and your child(ren), • Employee Assistance Program, • Enhanced parental leave (maternity & paternity), • Professional qualification sponsorship, • Accelerated career progression based on performance, not tenure, • Holiday entitlement increases with tenure, • Flexible hours with core collaboration time, • Paid volunteering leave, • Gym & fitness discounts, • Quarterly socials, and office snacks & drinks, • Interest-based working groups to collaborate and innovate Novatus Global’s Equal Opportunities Statement: Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct

We are seeking a Senior/Principal Recruitment Consultant with experience in Finance and Accounting recruitment to join the Eames Consulting team in London. You will be responsible for managing client relationships, sourcing top talent for key positions, and supporting organisations as they undergo major changes. This is an exciting opportunity for a seasoned professional to work on high-impact projects and shape the future of businesses in transition. Who you are • Proven experience in a 360 Recruitment role, ideally specialising in Finance, Accounting, or related fields, with a focus on the newly qualified to Senior level., • Strong knowledge of Finance and Accounting, including experience working across various roles such as finance managers, Management Accountants, and financial controllers., • Exceptional communication and relationship-building skills, with a demonstrated ability to work closely with clients and candidates., • Proven track record in managing recruitment campaigns and delivering results, meeting targets, and achieving KPIs., • Ability to work effectively in a fast-paced, ever-changing environment while managing multiple priorities. Join a high-performance team, • Very strong team culture of hard work and fun, and collaborative, where everyone supports each other's success, • Led by a billing director with a strong reputation in the market as a specialist finance recruiter, • Team of highly experienced recruiters with long tenure at Eames, and 10-20 years' experience in recruitment, • Established desk, lots of inbound quality work across bigger companies and SMEs, • Team NFI for 2023 was 1.96 million, with average billings across the team being £330k+, • Last year they placed business with 99 different organisations: 50% were in alternatives/private equity, 30% in banking, 20% in wealth managementBe Rewarded, • There's no smoke and mirrors here; we want your career path and progression to be as clear as possible. We offer clear, structured and transparent career paths for all levels. In fact, 38% of our team earned a promotion in the last 12 months., • Whatever your role and chosen path, you'll have access to a structured training and collaborative development plan to achieve your goals., • Commission schemes that pay up to 40% of everything you bill, plus an equity scheme for Partners, in addition to competitive base salaries that are regularly benchmarked. You can also earn up to £2,000 for successful referrals., • We have a generous holiday allowance, offering 25 days (increasing to 28 with service), plus a day off for your birthday. Our offices shut between December 25th and the New Year, and we finish early on Fridays., • An inclusive range of incentives, including High Achievers Club and all-expense-paid holidays for top performers; regular company-funded socials from the Summer Party to the Big Eames Quiz, the Christmas Party and everything in-between. Join the Opportunity Makers If you're looking for opportunity, you've come to the right place. Because at Eames, we've built our business on making opportunity happen. Apply now, or get in touch directly to hear more about opportunities at Eames:

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT (short for Ensuring Accurate, Complete and Timely reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 45 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. We embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. Office Manager & Executive Assistant Managing the smooth day-to-day running of the office, supporting core business operations, and providing proactive executive support to our two Co-Founders. Novatus HQ - 2 London Wall Pl, London Wall, Barbican, London EC2Y 5AU Office Based: 5 days a week in our central London offices. Reports to: Head of People & Culture Department: Operations Job Overview: Novatus Global are looking for a proactive EA & Office Manager to oversee the smooth running of our office and support day-to-day business operations. This role combines front-of-house responsibilities with broader operations, office management and EA tasks, making it an ideal opportunity for someone who enjoys variety, problem-solving, and ensuring everything runs seamlessly. Key Responsibilities Office Management • Oversee office supplies, equipment, and vendor relationships (coffee, water, food deliveries etc)., • Manage allocation, setup, and maintenance of IT equipment (laptops, monitors, etc) and liaise with IT providers for troubleshooting and upgrades., • Own the relationship with our outsourced IT vendor, managing the end-to-end laptop and equipment lifecycle—from ordering and provisioning to asset tracking and end-of-life returns/disposal, all in line with ISO 27001 compliance guidelines., • Own office facilities, liaising with the landlord and sourcing/managing contractors to resolve issues end-to-end., • Ensure a safe, efficient, and well-presented working environment., • Liaise with facilities providers (cleaners, maintenance, utilities)., • Manage office budgets and purchasing where required., • Oversee health & safety compliance (fire drills, first aid kits, risk assessments)., • Manage building access, security passes, and visitor protocols., • Coordinate space planning, desk allocations, and seating arrangements., • Plan and manage office events, socials, and team-building activities. Reception & Front of House • Act as the first point of contact for visitors, clients, and staff., • Manage incoming emails, and correspondence., • Maintain a professional and welcoming reception area., • Coordinate meeting room bookings and set-up., • Arrange catering and refreshments for meetings or events., • Manage incoming/outgoing post and courier services. Operations & Administration • Support contract management and basic legal/administrative tasks (e.g., document organisation, tracking renewals, maintaining compliance records)., • Assist with HR and onboarding processes (setting up new starters, coordinating inductions)., • Maintain company records, databases, and document control systems., • Provide administrative support to senior management where required., • Oversee policies and procedures to ensure operational compliance (ISO 27001, GDPR, data protection, confidentiality agreements etc)., • Manage insurance renewals, company registrations, and other statutory requirements. Executive Assistance: • Provide high-touch, proactive EA/PA support to our two Co-Founders and Co-CEOs, anticipating needs and ensuring priorities are executed smoothly., • Own diary management, including scheduling internal/external meetings, protecting focus time, and resolving conflicts with sound judgement., • Plan and coordinate domestic and international travel end-to-end (itineraries, accommodation, logistics, visa requirements where applicable), ensuring trips are efficient and cost-effective., • Support board, investor and senior stakeholder interactions, including meeting coordination, and maintaining a professional, confidential interface., • Maintain strict confidentiality, exercising excellent judgement when handling confidential business and personal information., • Provide ad hoc support for company priorities, events, and executive-led initiatives as needed. General • Identify opportunities to improve processes and implement efficiencies., • Act as a go-to person for internal teams to resolve day-to-day operational issues., • Coordinate with external suppliers, partners, and service providers., • Support business continuity planning and disaster recovery processes., • Assist with travel bookings, accommodation, and logistics for staff., • Organise internal communications (announcements, newsletters, updates). Perks & Benefits: • Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access, • Life Insurance (4× salary) with Unum, • Unum’s Help@Hand: includes medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, and cancer support services for you, your partner, and your child(ren), • Employee Assistance Program, • Enhanced parental leave (maternity & paternity), • Professional qualification sponsorship, • Accelerated career progression based on performance, not tenure, • Holiday entitlement increases with tenure, • Flexible hours with core collaboration time, • Paid volunteering leave, • Gym & fitness discounts, • Quarterly socials, and office snacks & drinks, • Interest-based working groups to collaborate and innovate Novatus Global’s Equal Opportunities Statement: Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct

Company Description Boodle's is a prestigious Private Members' Club with a rich history dating back to 1762. Known for its exclusivity and longstanding traditions, Boodle's continues to signify excellence and sophistication Pay: £30,000.00-£35,000.00 per year Job description: Overview To support the Club Management in providing efficient and attentive service to the Members at all times, with particular regard to the private dining and events at the Club. Main responsibilities: · Management of the Banqueting Operations Team and/or Members Bar & Porters Desk · Duty Management of the Club · To support the House Manager in general Club operations · To champion service standards and improve levels of service in the Club · To support the staff across the Club in their personal training and development Hours of work: Hours of work are 40 hours per week (exclusive of meal breaks). Days of work are Monday to Friday but may be required to work weekends (occasional Saturdays). Daily starting and finishing times are according to the published rota. The Club reserves the right to vary these hours and start and/or finish times according to business requirements. Anticipated hours (dependent upon business needs): · Monday to Friday (some Saturday events) · Combination of Early (from 7am), Middle (from 10am), Late (from 3pm) and Split shifts (approx 10.30am-3pm; 4.00-11pm) · Please note that there will be late finishes after some events, where carriages are at 1am for a party/wedding a finish might be 2,30am Banqueting operations: Staff management – to recruit, train and develop each member of the Banqueting operations team. Private dining – to ensure parties are planned for ahead of time, including staffing, beverage ordering, linen etc. and that the events run smoothly on the day. · Club Events – to ensure that all Club events are planned for and run smoothly according to the Club’s format. These include annual dinners such as the Grouse Dinner, Cricket Dinner, Diva Opera etc. · To ensure that all private dining and Club events end successfully to the Member’s satisfaction and are cleared away in preparation for the next party. · Billing – to keep an accurate account of wine consumption and food ordered for larger parties for invoices to be sent as required. All billing should be in accordance with what was agreed at the Ops Meeting the previous Thursday. All Event bills to be passed to the House Manager for double-checking. · To ensure all departmental hours are recorded on a weekly timesheet and submitted to the House Manager. Duty Management: To undertake duty management duties across the Club ensuring the highest possible standards of customer service and safety for the Members. To support any department that needs help during day-to-day operations (e.g. Coffee Room, Members’ Bar, No.27, Hall Porters etc). To be available on call out of hours as and when required. · Maintenance – to liaise with the maintenance team regarding any problems within the Club (i.e. carpet spotting, light bulbs needing to be replaced, chairs requiring fixing, etc.) Stock management: Glass & china stock – to be responsible for the stocktaking and replenishment of stock on a quarterly basis. To include sourcing of new suppliers. Linen stock – with the Housekeeper, to be responsible for the stocktaking and replenishment of stock on an annual basis. To include sourcing of new suppliers. Silver – to be responsible for the stocktaking and replenishment of stock on a quarterly basis. This will include checking items against the asset register, annually. Health and safety • To support the House manager on any administration and/or checklist data Other requirements: · To comply with any reasonable request made by Management. · To actively seek personal development opportunities · To look to network with peers from other Clubs. · To look to stay ahead of industry trends and legislation. Job Types: Full-time, Permanent Benefits: Company events Company pension Discounted or free food For more information please contact Avi on

Legal Receptionist One of our most highly regarded US law firm clients is seeking a client focused and an immaculately presented Legal Receptionist on a full time, permanent basis. The reception team consists of 5 receptionists who are the face of the firm, being the first people that everyone including clients interacts with on arrival. • Salary to £43,000, • Shift pattern of 8am to 4pm / 9am to 5pm / 10am to 6pm and the very occasional 12pm to 8pm, • Exceptional employee benefits, • 33 days annual leave plus bank holidays, • Stunning, state of the art offices near Liverpool Street / Fenchurch Street Key Responsibilities of the Legal Receptionist: • Manage a busy front desk and coordinate 21 meeting rooms, ensuring smooth operation of all bookings and events, • Handle all switchboard calls promptly, efficiently, and courteously, • Book and administer all future reservations, events, and same-day meeting requests using the EMS computerised room booking system, • Support internal and client event bookings, liaising across departments to ensure seamless service, • Manage allocation of security passes for new joiners and visitors, • Assist with invoice preparation and submission via Chrome River, • Coordinate with Hospitality for all catering, refreshments, and event support, • Prepare for the arrival of overseas visitors, ensuring their office space and security passes are ready upon arrival Skills & Requirements of the Legal Receptionist: • 2 years’ + experience in a similar role from a law firm, • A genuine commitment to delivering exceptional client care, • Flexible approach to working hours, • Experience using computerised room booking system is preferred

Career Starters Welcome! Step into a fast-paced, dynamic sales team in London No Experience Needed With Immediate Starts Available! Whether you’re looking for a career change or someone looking to gain experience, our client is excited to help you begin your career journey! In this role, you won’t just be sitting behind a desk. You will be the face of the brand at various high-profile events and pop-up locations across London. This provides a dynamic environment where you can engage directly with the public, build your confidence, and sharpen your sales skills in real-time. Get ready to develop your skills and gain valuable experience with a supportive, fun and lively team! The ideal attributes they are looking for: • Positive, driven and goal orientated mindset., • Customer service centric approach with a friendly and bubbly personality., • Entry level job seekers or those who are eager to learn and grow within a team environment that supports your development and achievements., • Fantastic communication skills in English., • The ability to work full-time equivalent hours (5 FULL DAYS A WEEK) What successful candidates can look forward to: • Take advantage of coaching opportunities in customer service, sales, marketing, and promotions to sharpen your expertise., • A positive, engaging workplace paired with an exciting social calendar., • A strong, accomplished network to back you every step of the way., • Earnings: A brand awareness fee (day rate) plus commission with on-target earnings of £24k-£30k in your first year., • Look forward to invites on exciting international and national travel opportunities with the company. Key responsibilities for this entry level sales role: • Generate new sales for clients and continue fostering loyalty and satisfaction with existing customers., • Sales engagement in event campaigns through in-person interactions within the London area., • Deliver feedback on sales stats, location performance, and ratios to support the company in optimising its processes and improving efficiency., • Develop and launch forward-thinking strategies to elevate brand recognition and maximise sales. These openings involve engaging with customers face-to-face at event campaigns across London. No experience is required for this full-time equivalent, subcontracted role, as full client and product training is provided. You’ll earn through a fantastic brand awareness fee plus commission, giving you control over your earning potential while gaining valuable, hands-on experience. This entry-level opportunity is ideal for recent graduates or anyone looking to start or progress their career. Candidates with experience in retail, hospitality, customer service, sales, events, warehouse work, driving, care or bar/front-of-house roles are also encouraged to apply, as these backgrounds naturally build strong communication and work ethic skills. Informal conversations are now taking place. Submit your CV and contact details today and the recruitment team will be in touch if shortlisted! Our client welcomes those who have recently completed/graduated (School/College/University) looking for full time equivalent career opportunities, 5 days per week (Between Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

🚨 Senior Recruitment Consultant – NHS Transformation & Operations 📍 Central London (Great Portland Street) | Hybrid Working 💰 £40,000 Base + Uncapped Commission (£100k+ potential) We’re partnering with a highly respected boutique healthcare recruitment business that has spent the last 10+ years building one of the NHS market’s strongest reputations for quality, delivery and long-term client relationships. This is not a KPI-heavy, call-centre style recruitment role. This is an opportunity for an ambitious recruiter to step into a warm, established desk specialising in senior NHS interim appointments across operations, transformation, programme delivery and improvement. You’ll work directly with senior NHS leaders on high-impact projects including: • Waiting list recovery, • Operational turnaround, • Transformation programmes, • Service improvement initiatives, • Executive and senior interim appointments The business has built an exceptional reputation within the NHS and increasingly competes with major consultancies on healthcare transformation projects. 🔹 Why this opportunity stands out: ✅ Warm desk with existing relationships and live requirements ✅ Genuine long-term growth opportunity beyond initial maternity cover ✅ Opportunity to move into executive search and consultancy-style recruitment ✅ Highly consultative environment focused on credibility and relationships ✅ Direct access to senior NHS decision-makers and transformation leaders ✅ Boutique business where quality matters more than volume ✅ Strong earning potential with no threshold commission structure 💰 Commission Structure: • 20% commission on up to 2 placements per month, • 25% commission on 3+ placements per month, • No threshold before earning commission Top performers in the business are earning well into six figures. 🏢 Hybrid Working: • 3 days per week in the office (Monday, Tuesday & Thursday), • Centrally located office near Great Portland Street with excellent transport links 👀 Who they’re looking for: This role will suit a recruiter who: • Builds relationships naturally, • Enjoys consultative, insight-led recruitment, • Wants to become a genuine market expert, • Is motivated by success, reputation and earnings, • Thrives in complex, senior-level recruitment environments Public sector or NHS recruitment experience is helpful but not essential. The key requirement is the ability to understand client challenges deeply and operate as a trusted adviser rather than a transactional recruiter. This is an outstanding opportunity to join a respected growth business at an exciting stage of expansion, with the chance to build a long-term career in one of the UK’s most impactful recruitment markets. 📩 Interested? Get in touch confidentially for more information.

Blue Light Card. Individually great, together unstoppable The Role and the Team Were looking for an IT Systems Engineer to join our IT Operations team. This is a hands-on role where youll support the day-to-day running of our IT environment while also contributing to projects that improve how we work. Youll play an important part in ensuring our systems are reliable, secure, and optimised, while helping us explore opportunities in automation, AI, and modern cloud technologies. Working closely with colleagues across London and our Head Office in Cossington, youll provide in-person and remote support and collaborate on initiatives that enhance our IT services and colleague experience. What Youll Do * Build positive working relationships with colleagues at all levels, acting as the sole trusted point of contact for IT support in the London office * Provide supportive, high-quality deskside and remote assistance, including for senior stakeholders and leadership teams * Manage and maintain IT systems, network infrastructure, and Windows/macOS environments across the organisation * Administer and optimise Microsoft 365 and Entra ID/Azure AD, including user provisioning and licence management * Troubleshoot and resolve incidents and service requests, ensuring a positive end-user experience * Support and enhance endpoint security, system performance, and compliance standards * Contribute to IT projects such as system upgrades, migrations, and SaaS integrations * Identify and deliver improvements through automation and AI, including building or supporting workflows using tools such as N8N What Youll Bring * Extensive experience as an IT Systems Engineer who is confident engaging with and supporting stakeholders at all levels, including senior leadership * Experience in automation and emerging technologies, including AI and workflow tools such as N8N * Experience working with Microsoft 365 and Entra ID/Azure AD environments * Confidence supporting both Windows and macOS devices in a business setting * Understanding of networking fundamentals (e.g. DNS, DHCP, VPNs, Wi-Fi) * A thoughtful and proactive approach to troubleshooting and problem solving * Experience using scripting (e.g. PowerShell) to automate tasks and improve efficiency * Familiarity with device management, asset tracking, and service desk tools (e.g. Jira) Our Culture Our mission is simple make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. Its what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We dont just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we arent able to offer fully remote working. Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, well prioritise candidates who meet both the essential and desirable criteria for the role. What We Offer * Hybrid workingand flexible hours * EV charging and free parking onsite at HQ * 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days * A company bonus scheme * Your own Blue Light Card and exclusive access to thousands of discounts * Generous funded BUPA medical insurance covering pre-existing conditions * Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions * Enhanced parental leave and absence leave * Healthcare cashback plan * Employee assistance programme (including mental health support) and mental health first aiders * Great social events e.g., festive party, summer party, team socials, sports matches * Regular company-wide recognition events e.g. monthly Lights Up and annual Shine awards * Relaxed dress code and modern office space (games area, chill-out areas, bookclub, free drinks/snacks) * Onsite gym at HQ (including access to free HIIT & stretch classes) * Strong learning and development culture and personal growth fund #LI-Hybrid Remote Status: hybridLocation 1 24-28 Bloomsbury WayLondonLondonWC1A 2SNUnited KingdomLocation 2 *(if applicable)

We’re working with an international media agency with a strong reputation for helping brands connect with highly targeted audiences through data-led advertising solutions. They’re looking for an experienced Programmatic Manager to join the team on a freelance basis. This is a hands-on role for someone who is confident executing audience-led campaigns across leading DSPs and enjoys combining technical campaign delivery with performance optimisation and reporting. Key Responsibilities • Set up, launch and manage programmatic campaigns across platforms such as DV360, The Trade Desk and Amazon DSP., • Build audience-led campaign strategies using first- and third-party audience data., • Manage bids, budgets and pacing to ensure campaigns deliver against agreed objectives., • Optimise performance towards CPA, ROAS and other key efficiency metrics., • Monitor campaign delivery and troubleshoot any performance or tracking issues., • Coordinate with internal audience and data teams to ensure smooth campaign setup., • Conduct thorough QA checks prior to launch, including advertiser and partner ID verification., • Produce campaign reporting and actionable insights for internal and client stakeholders. Skills & Experience • Proven experience managing hands-on programmatic campaigns across major DSPs., • Strong understanding of audience targeting, segmentation and data-driven media planning., • Experience optimising campaigns against performance metrics such as CPA and ROAS., • Confident managing budgets, pacing and campaign troubleshooting., • Strong analytical and reporting skills with the ability to turn data into actionable insights., • Experience working with cross-functional teams including audience, analytics and account teams. Project Scope & Duration - ASAP Start / 2-3 days pw / 3 months initially Day Rate - £300 - £400pd Location & Workplace Policy - Hybrid working model, with flexibility for remote working IR35 Status - Outside Our freelance roles move quickly, so if you're interested in being considered for this opportunity, please submit your credentials and availability as soon as possible. Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: