Service desk jobs in United Kingdom - Page 3

Maintain the Service Desk function which customers will access for all their technology service requests, incidents, and queries. Provide desk side and meeting room services, liaising with colleagues and customers to ensure effective communication, escalation, and knowledge sharing. Execute schedule

Sign in to set job alerts for “Service Desk Manager” roles. Service Delivery Manager - Traveller Solutions. We’re unlocking community knowledge in a new way.

Train the service desk team on how to deliver outstanding customer experience. Stay informed about industry trends and technological advances to ensure the service desk remains competitive and innovative. Ensure service desk compliance with relevant regulations and standards, including ISO 27001, IS

Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore, and Hong Kong. Junior IT Service Desk Trainee. We are seeking a Junior IT Service Desk Trainee to join our London office.

The Service Desk Engineer is responsible for providing technical support and assistance to end-users, ensuring smooth operation of IT services and systems. The Service Desk Engineer plays a crucial role in maintaining high levels of customer satisfaction by delivering prompt, professional, and effec

Job Title: Application Service Desk Analyst. Were looking for a motivated Application Service Desk Analyst to join our IT team. Help users with application use and setup.

As part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologie

The Service Desk Manager is responsible for leading the IT Service Desk team in delivering exceptional 1st and 2nd line support to students, executive education participants, alumni, faculty and staff within a prestigious business school environment. London Business School are recruiting for a Servi

Beyond day-to-day support, the team contributes toservice improvement initiatives, manages feedback, and curates supporting code documentation. Lead weekly Service Desk meetings, strengthen partnerships within Energy Code teams by using knowledge transfer to enhance accuracy and consistency in stake

Infrastructure Engineer / Infrastructure Support Engineer - Basingstoke - 3 days a week in the office - £40-45k + benefits - 6 month FTC. The Opportunity: We are looking for an Infrastructure Engineer with good 2nd / 3rd Line Support skills to join a Basingstoke based organisation who are part-way through a significant digital transformation programme. The role requires onsite presence in the office 3 days per week and the role is being offered on an initial 6 month fixed term contract basis (but may be extended). The Role: You will be responsible for providing support on IT Systems for users who are predominantly based in the Basingstoke office although there are some other sites across the UK. There's a mix of BAU work but you'll also play a key role in the delivery of new projects. Key Tasks: - Provide 2nd and 3rd Line Support across the Wintel and Linux Stack - Design, implement and manage complex hybrid infrastructure - Manage the cloud infrastructure (mixed environment) - Help to ensure a proactive service is provided ensuring high quality systems are in place, working and proactively maintained - Act as a technical escalation point for the Service Desk Team - Participate in the on call rota The Person: - In depth 2nd / 3rd Line Infrastructure Support background with skills in Windows, Linux and Desktop Operating Systems - Azure, Active Directory, ADD, M365, EntraID, File Services, DNS, DHCP - Knowledge of Intune - Experience in Powershell scriptng - Ideally Some AWS / GCP - Basic Networking skills - TCP/IP, LAN / WAN, VPN, Routers, Switches and Firewalls Qualifications such as the AZ104 or AZ900 a bonus but not necessary as would an educational qualification in IT (e.g. Degree in Computer Science) and / or ITIL Foundation. TPBN1_UKTJ

EUC Infrastructure Support Engineer. The EUC Infrastructure Support Engineer provides advanced technical support to internal users, serving as a key escalation point from the Service Desk and delivering walk-up assistance for local users. Purpose of the jobThe EUC Infrastructure Support Engineer pro

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. You should be able to handle multiple priorities, work closely

Charles Square (CSq) are a Technology Services Partner servicing the financial sector and regulated businesses.CSq offer Enterprise Support, Security, Strategy and Supply solutions that set a high bar on reliability, security, and customer experience.CSq is an agile company, ISO27001 certified and a

The role is responsible for designing managed service solutions across monitoring, hardware and software support, service desk, remote management and service improvement. They are recruiting a Service Design Architect to join their pre-sales function. Strong background in UK IT managed services, ide

Opportunity to join the NHS Pension Scheme. Access to Blue Light Card and other NHS Discount Schemes.

Participate in the global support on-call rotation to support various geographic DP World plants. Offer first and second level diagnostic support for the System and Network Engineering Teams and the Service Desk, supporting the plants with issues related to desktops, WAN, LAN, and servers. Be availa

A leading multi-disciplinary engineering services provider require an ITIL and ServiceNow focused SDM to lead the implementation of processes and service desk integration across the group of companies. Work collaboratively with the existing Service Desk Manager to implement changes and processes. Su

The Service Desk Analyst is there to achieve the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies to prevent future incident

The ideal candidate is a confident, service-focused individual with previous front office or supervisory experience in hospitality. As a Shift Leader, you will oversee Front Desk operations during your assigned shift, ensuring high standards of guest service.

Please contact Darren at Armstrong Knight Technical for further details of this role.

Contract Type: Fixed-Term Contract (Maternity Cover). We are seeking a dynamic and experienced IT Service Desk Manager to lead our high-performing Service Desk team during a 12-month maternity cover.

This role is also known as 'Customer Success', Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', ‘Customer Care Specialist’, ‘Receptionist’, ‘Front Desk’, ‘Host’. Our Sales And Customer Service Advisors are an integral part of our Amplifon family, ensuring excep

Are you a customer-focused IT professional with a passion for solving problems and making a real impact? We’re looking for a dynamic and technically skilled Service Desk Analyst to join our fast-paced, friendly IT team. Get notified about new Service Desk Analyst jobs in. Resolving incidents and f

Collaboration & Continuous Improvement: Collaborate with the Service Desk, Development and Infrastructure teams to resolve incidents and refine database designs to meet performance and storage requirements. Mentorship & Team Development: Mentor junior database engineers, provide guidance and support

Consultant Engagement Lead | Professional Recruiter at Insight Global. Note: Referrals may increase your chances of interviewing at Insight Global. Work onsite in London and collaborate with global IT teams as needed.

Adore Recruitment is working with a well-established and highly respected client who is looking to recruit a Service Desk Advisor to join their busy and friendly head office team based in Harold Wood. As a Service Desk Advisor, you’ll act as the first point of contact for customers, managing incom

The BTS Service Desk provides effective, professional, customer focussed, technical support for Toyota Financial Services UK, their Outsourced Providers and KINTO UK.IT (BTS) Service Desk Analysts provide 1st line support for all Incidents and Service Requests as well as some 2nd and 3rd line suppor

Get notified about new Service Desk Analyst jobs in. As a Service Desk Analyst, you’ll act as 1st line support – dealing with software and hardware related issues so that our people can get on with their work. You thrive in a fast-paced service desk environment, communicate clearly with users at

This role is also known as 'Customer Success', Client Advisor', 'Customer Service Advisor', 'Customer Care Assistant', ‘Customer Care Specialist’, ‘Receptionist’, ‘Front Desk’, ‘Host’. Sales And Customer Service Advisor (Walthamstow). We are looking for a Sales and Customer Service A

Front Desk / Front of House Hotel Receptionist is required to deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner for a well-established hotel chain based in Central London. We have a fantast

Third Line IT Service Desk Technician. Proven experience of at least 3-5 years in a second or third-line IT support role, managing escalated issues and providing advanced troubleshooting. IT infrastructure by resolving complex technical issues escalated from first- and second-line support.

Guest Service Agent - Front of House at Zedwell Hostel. An exceptional opportunity has arisen for a passionate Guest Service Agent to join the Front of House Team at Zedwell Hostel, located in the heart of London, Piccadilly Circus. You will coordinate all front desk activities, including calls, res

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

Job Description What You'll Be Doing Leading the Sales Desk - Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities - Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets -

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Ja

The IT Service Desk Engineer role presents an exciting opportunity for individuals embarking on their careers in Technology. This is a full-time, permanent position to work with our IT Operations based in our London office with an opportunity to work hybrid. Support end-users with a consistent level

The key responsibilities for this exciting ICT Service Delivery Manager will be to take full responsibility for leading and developing operational strategy for the onsite embedded service desk support team, customer engagement, change management, process improvement, efficiencies, financial planning

IT Service Desk Engineer - London, England, United Kingdom. Manage incidents and service requests via Jira Service Desk (or similar). Collaborate with global IT, operations, and external service vendors.

If you are a helpdesk professional then this role for a Regional Service Desk Co-ordinator could be perfect for you.

Get AI-powered advice on this job and more exclusive features.You will provide 1st line support to internal and external customers.Being the first point of contact, you will to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informe

This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. City Of Westminster, England, United Kingdom 1 week ago. You will be responsible for providing technical support for our Managed Service customers with

Duration: 2 months with possible extension.Proven experience working as a support analyst.Experience with AD, VOIP, O365.Support experience with Windows 10.Experience with Skype for Business.Excellent communication skills, able to effectively communicate with both technical and business-focused indi

Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution of end user issues. IT Service Desk experience required – specifically supporting users remotely.

Troubleshoot all IT issues of users including but not limited to PC/mobility hardware, software and app, remote access (VPN), account and password, voice and video conference, security, network connectivity；. Work with local business leaders as a business partner to enable local business growth wi

Sound understanding of ITSM tooling (such as Jira, ServiceNow, Freshdesk). Sign in to set job alerts for “Service Desk Engineer” roles. Desktop / End User Support Engineer – Trading - £70,000-£100,000 + Bonus.

This is a highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related

We are looking for a Platform Support Manager to lead the provisioning and ongoing delivery of Level 1 and Level 2 support services across multiple bespoke platforms. Service Desk Manager - Platform Support, London. You’ll oversee a distributed support team, act as a technical escalation point, an

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.