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Director - Financial Services Transformation (Service) - LondonReference Code: 416512-en_GBContract Type: PermanentProfessional Communities: Strategy & TransformationWhy join frog?frog is part of Capgemini Invent and partners with customer-centric enterprises to drive sustainable growth, by buildin

Operational Excellence & Service Improvement:Demonstrable experience in leading large-scale service delivery design, service introduction and transformation, including implementation of ITIL 4-aligned frameworks, risk and governance controls, and continuous improvement initiatives. As an established

Role: Operations / Account Director Location: BlackburnDuration: 3 MonthsOverview Suited to someone who can lead the team at a senior level, have responsibility for the P&L, provide guidance and provide support where necessary.

Skilled in cross‑selling and collaboration, enhancing client value by connecting them with WSP’s broader service offerings. We are one of the world’s leading engineering and professional services firms. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and

As we continue to expand our impact across the NHS, we are looking for a dynamic and strategic Regional NHS Services Director to help grow our services, strengthen our partnerships, and elevate patient outcomes across your region. You will shape market access strategies, grow service penetration, an

Service Director - Commissioning, Integration & Sandwell Safeguarding Adults Board (SSAB). You will also act as Sandwell’s lead commissioning voice within the ICB Place-Based Committee, shaping the strategic direction for local health and care services. This is an exciting time to join us! You wil

Director, International Tax and Transaction Service, Financial Services, London/Leeds. If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain

Following a restructure across the organisation, including within children’s and education services, we have created three new posts within the directorate, and we are now seeking an outstanding. Service Director - Education and Skills. While we have come so far, there is more to do; breaking down

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

A local government authority in England is seeking a Service Director - Education and Skills to lead improvements in the education system.

Our new Service Director of Housing will be at the forefront of this transformation - leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head‑on. While we have come so far, there is more to do; breaking down silos, embedding our values across

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Service Desk AI & Automation - Product Owner, Associate Director (Lo

Our new Service Director of Housing will be at the forefront of this transformation - leading the charge to modernise systems, refresh processes and policies, and tackle a legacy of challenges head-on. We now need a strategic and hands‑on leader to drive forward our improvement plan, to ensure tha

A leading engineering firm in Greater London seeks a Director to strategically lead the Water Asset Design service line.

A leading wealth management technology firm is looking for a Senior Director of IT Service Management to oversee the introduction and readiness of their Private Markets Network (PMN). This high-impact role requires more than 5 years of experience in financial services and involves coordinating acros

The Director, Service Delivery is responsible for ensuring high-quality service delivery, meeting performance metrics, and driving continuous improvement in service operations. They work closely with cross-functional teams to develop and implement service delivery strategies, manage client relations

Leading a workforce of around 600 colleagues, our new Service Director for Direct Services and a broad portfolio of critical frontline services, you will shape a single, coherent operating model across Prevention, Reablement, STAR (Home support service), learning disability provision, Day Opportunit

Service Director - Commissioning, Integration & Sandwell Safeguarding Adults Board (SSAB). You will be a values driven senior leader who can operate with credibility across adult social care commissioning, integrated services and the wider system. If you are excited by the challenge, motivated by im

Service Director of Strategy & Communications. Bringing together corporate strategy, policy and performance, along with communications, you will develop a directorate with a unified vision driving organisational clarity, aligned with political ambition and ensuring our collective focus on empowering

A public service organization is seeking a Director of Development to provide strategic leadership and enhance service quality. The ideal candidate should have substantial experience in service development, a proven ability to lead high-performing teams, and a strong customer focus. This position of

The Senior Director, IT Service Management is responsible for ensuring the readiness of the InvestCloud Private Markets Network (PMN) across product technology, participant service management, and IT operational elements. Own the Service Introduction plan and book of work, coordinating across Produc

A leading housing organization in Greater London seeks an Assistant Director of HomeCare – Repairs to oversee the repairs team and enhance service quality. Responsibilities include driving service improvement, ensuring compliance, and collaborating with stakeholders.

Role: Operations / Account Director. Lead service quality improvements and support ongoing change/transformation programmes. Lead and support on‑site teams across technical services, projects, and helpdesk.

Since 2009, Yibi Precision has been a leading OEM specialist in Metal Injection Molding (MIM), integrating innovation, precision, and reliability into every solution we deliver.With over 1000 employees and a 50,000 sqm facility, we are proud to serve global clients across industries such as medical,

The Director of Development will provide strategic leadership to the organisation’s development function, ensuring high‑quality design, enhancement and oversight of our products, services, and quality standards. You will champion our corporate values and behaviours, modelling them across their d

As the Service Delivery Director you are accountable for defining front line customer service strategy for our Viator-Experiences business. Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation. Drive the strategy for customer first service deliver

A global AV services provider is seeking a Service Delivery Senior Director to oversee comprehensive Audio Visual operations for major clients. This pivotal role involves overseeing the entire AV service lifecycle, ensuring excellence in service delivery, and leading project execution.

A local government authority in England is seeking a Service Director - Education and Skills to drive improvement across the education system.

A leading global financial institution in London is seeking a dedicated professional to enhance their AML and fraud monitoring capabilities.This role focuses on improving compliance with AML regulations and managing risks associated with business development.The ideal candidate will have experience

Service Director of Strategy & Communications. Bringing together corporate strategy, policy and performance, along with communications, you will develop a directorate with a unified vision driving organisational clarity, aligned with political ambition and ensuring our collective focus on empowering

Support the Service Line Director in delivering the budget, growth, and profitability targets for the Energy Transition service line. The Deputy Service Line Director will play a key leadership role in supporting the delivery and growth of WSP’s. Working closely with the Service Line Director, you

A leading funeral service provider in the United Kingdom is seeking a Senior Funeral Director to oversee funeral arrangements and lead a dedicated team in Oxford.

A public service organization based in the United Kingdom is looking for a Director of Development to lead their strategic initiatives. You will enhance the development function and drive improvements across services, ensuring a data-led approach to service quality. The role requires significant exp

Oversee the day-to-day operations of transcreation and creative language services, ensuring smooth workflow and efficient delivery of services. Proactively work with partner agencies to evangelise and sell localisation services to Publicis Groupe clients, ensuring organic and strategic portfolio gro

A leading wealth technology firm is seeking a Senior Director, IT Service Management to oversee the successful introduction of the Private Markets Network into live environments. This role demands strong stakeholder management, operations experience, and a solid understanding of financial services.

A global healthcare consulting firm is seeking a Director of Service Delivery with over 8 years of IT operations experience. You will lead IT strategies, enhance service delivery processes, and manage client relationships while ensuring high-quality service. The ideal candidate will have strong lead

A high-growth enterprise software company is seeking an IT Service Delivery Director to lead technical delivery across enterprise customers.

We are now seeking an exceptional Director of Finance to help secure our long‑term future and develop services in line with demand. If you feel you are a suitable candidate and would like to work for Alexander Devine Children s Hospice Service, please don t hesitate to apply. At Alexander Devine C

IT Service Delivery Director (Nexthink/ DEX). IT Service Delivery Director (Nexthink/ DEX SME). Professional Services and will own the technical delivery of the platform post-sale.

Service Director – Commissioning, Integration & Sandwell Safeguarding Adults Board (SSAB). You will also act as Sandwell’s lead commissioning voice within the ICB Place-Based Committee, shaping the strategic direction for local health and care services. This is an exciting time to join us! You w

The Director of Customer Services will provide strategic leadership to our customer services function, ensuring the delivery of a modern, high‑quality customer experience across all areas of contact and engagement. A central focus will be driving a customer‑first culture, strengthening end‑to�

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

The role requires overseeing service delivery across multiple contracts and managing a team of Service Directors. A leading consulting firm is seeking a Service Delivery Director for a high-profile Defence programme based in Berkshire.

If you’re an experienced senior manager or director with an interest in Banking, Insurance and/or Wealth & Asset Management and want to further build on your industry knowledge and expertise, you can be certain that as a Tax Director within our team you’ll be joining a group which offers you unr

About The Role**# Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions# Role PurposeThe Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions is responsible for leading and delivering integrated marketing and communications activity for

A leading global financial services company in London is seeking an experienced ETF Service Director, Vice President, for their Asset Servicing - Client Experience team. The ideal candidate will have significant client services experience, strong leadership skills, and a proven ability to analyze da

Currently an Account Director within a full service events and experiential marketing agency seeking your next challenge. Account Director - Full Service Global Agency. Proven background strategically growing revenue across a range of client accounts and cross‑selling services.