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Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. The Data Visualization & Reporting team at FM is responsible for extracting insights out of our data to help our leaders make better business decisions. As a Business Intelligence Developer, you will help us provide innovative, consistent, and effective solutions so FM can make informed decisions. You will accomplish this through reporting and analytical solutions that bring value to the business. You will extract and transform data from various relational databases and data collection pipelines. You will gather data through multiple channels including various internal sources via the company's underwriting, engineering, client services, marketing, claims, and operations data. You will be expected to understand, interpret, and communicate the impact to stakeholders through various forms of communication. We also aim to create and share guidelines across the organization for data visualization and reporting best practices. You will act as an ambassador to help grow adoption of these guidelines across FM. • The ideal candidate shall possess 1-10+ years of professional experience in data extraction, report modeling, data analysis, and visualization utilizing various modern technologies. Insurance knowledge and experience is a plus., • Analytical, troubleshooting, and problem-solving skills paired with intellectual curiosity and aptitude in learning new technical skills. Proficient in data storytelling: transforming data into actionable insights., • Excellent verbal and written communication skills with the ability to collaborate successfully with other colleagues and stakeholders. Analyze new and existing data to understand, interpret and communicate results effectively. Perform analyses to identify trends, gaps and potential risks., • Proficiency in Microsoft Excel (pivot tables/charts, power pivot, advanced formulas, etc.), • Data literacy: understanding database fundamentals, including SQL.Data visualization literacy: understanding when to use proper chart types to effectively convey a message., • Experience with data visualization tools such as Power BI, Tableau, etc. is required., • Experience with industry report writers such as Power BI Paginated Reports, SSRS, or other BI reporting solutions is a plus., • Ability to organize and prioritize concurrent projects. Effectively manages change and can quickly adapt to competing priorities., • Ability to work effectively both autonomously and collaboratively., • Professional experience and/or knowledge in any of the following is desired: SQL, DAX, M language, Figma, and GitHub., • Compensation Grade and Job Title will be determined based on qualifications, experience, and technical skillset. Education The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, paid time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce. #LI-TA1

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. The Head of Technology Strategy and Governance is a senior executive reporting to the CIO responsible for helping define and monitoring the execution of the enterprise technology strategy, ensuring alignment with business objectives, regulatory requirements, and workforce capabilities. The crucial objectives to this role are ensuring a consistent and strategic approach to the application of information technology across the enterprise, and ensuring a consistent, transparent and efficient approach to the way the IT organization delivers value to the business. The core capabilities of this role is strategy, planning, governance, IT operating model and performance management. This role oversees governance frameworks, technology investment decisions, and the Technology Project Management Office (PMO), while partnering across the organization to optimize resource utilization, drive innovation, and foster a culture of continuous learning and transparency. Serves as the central coordinator, this role provides enterprise-wide visibility into IT project requests and staff capacity, and supporting long range planning. Strategic Planning & Alignment • Develop and maintain a forward-looking enterprise technology strategy and corresponding roadmap in collaboration with business and IT leaders., • Ensure technology initiatives are aligned with organizational goals, business priorities, and operational needs. Governance & Risk Management • Establish and lead IT governance frameworks, policies, and standards to ensure consistency, accountability, and compliance., • Provide oversight of technology performance, risk exposure, and value realization. Demand & Capacity Management • Lead workforce demand and capacity planning across technology teams to ensure effective and efficient resource utilization., • Collaborate with delivery and operations leaders to forecast staffing needs, balance workloads, and inform sourcing strategies., • Use data-driven insights to support workforce planning, talent acquisition, and skills development. Portfolio & Technology Investment Management • Oversee the IT portfolio management process, including initiative prioritization, budgeting, and resource allocation., • Lead and manage the Technology Project Management Office (PMO), ensuring consistent project delivery practices, governance, and reporting across all technology initiatives., • Establish and maintain standards for project execution, including methodologies, tools, and performance metrics., • Establish and oversee Technology governance practices to ensure that technology investments are based on strategic alignment, return on investment, and risk profile., • Provide executive-level visibility into portfolio performance, risks, and dependencies to support informed decision-making. Financial Management • Provide greater cost transparency and enable analytics to support strategic decision making, financial planning, budget justification, chargeback/showback, performance analytics, benchmarking and value measurement capabilities., • Establish and maintain processes to aggregate and allocate all IT cost and consumption data against a cost model that reflects IT products or services – “run IT like a business” IT Performance Management • Establish key performance indicators (KPIs) to help oversee, monitor and measure the technology organization against the goal to run IT efficiently and ensure we are operating within established governance frameworks Stakeholder Engagement & Communications • Collaborate with internal communications teams to ensure consistent messaging and engagement around technology strategy and governance., • Promote transparency and alignment through regular updates, dashboards, and stakeholder forums. Learning & Development Collaboration • Partner with HR and Learning & Development teams to identify skill gaps and design targeted training programs for technology staff., • Support the development of career paths, competency models, and professional growth opportunities within the technology organization., • Champion a culture of continuous learning, innovation, and knowledge sharing. Vendor Management & Strategic Sourcing Analyze and anticipate future IT procurement needs, and ensure these needs will be met through high-quality strategic relationships with key vendors. Knowledge Management Ensure there are processes in place to capture, distribute and effectively use IT knowledge across the enterprise, driving continuous learning and improvement. • Bachelor’s degree in Information Technology, Business Administration, or related field (Master’s preferred)., • 10+ years of experience in IT strategy, governance, or enterprise architecture, with demonstrated leadership in complex environments., • Proven experience managing a PMO and overseeing large-scale technology portfolios., • Strong understanding of IT governance frameworks (e.g., COBIT, ITIL), workforce planning, and enterprise risk management., • Exceptional communication, stakeholder engagement, and analytical skills, • Ability to influence and drive enterprise-wide change Preferred Certifications • Certified in Governance of Enterprise IT (CGEIT), • TOGAF, ITIL, or PMP, • Certified Information Systems Auditor (CISA) or similar

About QuickFitting QuickFitting designs and manufactures innovative plumbing fittings that save time and increase reliability for professional plumbers and mechanical contractors. Our patented technologies make installations faster, cleaner, and safer—bringing real efficiency to the job site. We’re a growing, entrepreneurial company with a powerful story to tell. We’re looking for a marketing leader who can elevate our brand, build awareness in the plumbing and mechanical trades, and drive sell-through with key distributors and customers such as Grainger and HD Supply. Position Overview The Marketing Manager will lead marketing activities to increase brand awareness, generate demand, and support sales growth. This person will manage marketing campaigns, sales collateral, digital content, and trade promotions that strengthen QuickFitting’s position with professional users, distributors, and channel partners. You’ll wear multiple hats—strategist, storyteller, and doer—and play a key role in shaping how the market sees and experiences QuickFitting. Key Responsibilities Brand Awareness & Demand Generation • Develop and execute integrated marketing campaigns that build awareness of QuickFitting’s products among plumbers, contractors, and distributors. · Ensure brand consistency across all customer touchpoints, marketing materials, and communication channels. Sales & Channel Support • Develop sales tools, presentations, and training materials to support internal sales managers and reps., • Create co-branded marketing programs and promotions for major customers (e.g., Grainger, HD Supply, Ace)., • Work with the sales team to develop marketing initiatives that increase sell-through at distributor and retail locations., • Assist in retail line reviews and customer meetings by preparing powerpoint decks, creative assets, and messaging to strengthen customer relationships and drive sell-through · Lead the strategy, planning, and execution of tradeshows and industry events — including booth design, logistics, pre- and post-show marketing, and lead follow-up — to maximize brand visibility and ROI. Content & Communications · Oversee development of marketing assets: brochures, spec sheets, videos, case studies, and email campaigns. · Support the lifecycle of the portfolio, including tasks associated with discontinuing product (ex. Customer communication, updating collateral, etc.). · Manage QuickFitting’s online presence—including social channels, trade media, and influencer relationships. • Write and edit copy for website, digital ads, and trade publications. · Support development of annual budgets and marketing plans. · Perform other related duties and projects as assigned to support the overall success of the marketing department and company goals. Qualifications • 5+ years of marketing experience, ideally in B2B manufacturing, building products, or trade-oriented industries., • Experience working with channel/distributor marketing or co-op programs., • Strong project management skills and the ability to execute with limited resources., • Excellent written and verbal communication skills., • Hands-on experience with digital marketing tools (e.g., HubSpot, Google Ads, LinkedIn, Canva, or similar)., • Creative, analytical, and collaborative mindset. Success in This Role Looks Like • Increased market awareness and visibility of the QuickFitting brand among professional users., • Improved engagement and sell-through at Grainger, HD Supply, and other key customers., • Professional, consistent marketing presence that supports the sales team and attracts new customers., • Measurable growth in inbound leads and marketing-generated opportunities. Why Join QuickFitting • Be part of a small, agile team where your ideas make an immediate impact., • Help shape the marketing direction of a company with patented, innovative products., • Competitive salary, bonus potential, and opportunity for growth as the company expands.

JOB TITLE: Business Functions Recruiter JOB LOCATION: Providence, RI (hybrid preferred open to remote) WAGE RANGE*: $35-38/hr. JOB NUMBER:nonitrecruiter1 REQUIRED EXPERIENCE: 3 plus years corporate non IT Recruiting experience JOB DESCRIPTION Key ResponsibilitiesManage full-cycle recruitment for assigned roles, from intake to offer. Partner with hiring managers to understand role requirements, team dynamics, and business goals. Develop and execute sourcing strategies to attract diverse and qualified candidates. Screen, interview, and assess candidates for cultural and role fit. Coordinate interview logistics and ensure a seamless candidate experience. Provide market insights and data-driven recommendations to hiring teams. Maintain accurate and timely documentation in the applicant tracking system (ATS). Collaborate with HR and business partners on workforce planning and talent pipeline development. Support employer branding initiatives and recruitment marketing efforts. Ensure compliance with internal policies and external regulations. QualificationsBachelor's degree in Human Resources, Business, or related field (or equivalent experience). 3–5 years of experience in talent acquisition or recruiting, preferably in a corporate or agency setting. Proven success in sourcing and hiring for a variety of roles across functions. Strong communication, interpersonal, and stakeholder management skills. Experience with ATS platforms and recruitment tools (e.g., LinkedIn Recruiter, Indeed, etc.). Ability to manage multiple priorities in a fast-paced environment. Knowledge of employment laws and hiring best practices. A collaborative, solutions-oriented mindset with a passion for talent. Preferred QualificationsExperience recruiting in global or high-volume environments. Familiarity with diversity hiring strategies and inclusive recruiting practices. Exposure to data analytics or recruitment metrics. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

Head of Finance & Accounting / Director of Finance- Direct Hire Opportunity- Providence, RI Great opportunity to be part of expanding an already growing company in the area!! Job Overview - Management of financial operations and tax planning ·Preparation of consolidated financial statement and ensure compliance with SEC regulations and GAAP. ·Month-end and year-end close processes, ensuring compliance with GAAP principles as well as federal, state and local financial requirements ·Oversee weekly Cash Flow reporting and management ·Management of out of office accounting ·Weekly accounts payable invoice processing ·Filing of SEC reports, including 10-K, 10-Q, and other required filings. ·Weekly invoicing, inventory, and margin opportunity ·Weekly cash disbursement review and approval ·Monthly review and approval of all general ledger entries and financials ·Reconcile and validate all balance sheet account balances ·Research federal R & D tax credit studies and conduct quarterly calculations of taxable income projections to include an accrual to cash conversion ·Treasury / banking management ·Execute year end close and external tax advisors and auditors ·Identify and leverage systems to provide timely and robust analytics and automate reporting and analysis ·Partner with other departments to provide strategic and analytical insights ·Confirm financial status by monitoring revenue and expenses; coordinate the collection, consolidation, and evaluation of financial data; prepare special reports ·Maintain accounting controls and define accounting policies and procedures ·Maintain financial security by establishing internal controls Qualifications of the Head of Finance and Accounting / Director of Finance ·Bachelor’s degree in accounting or finance – required ·CPA certification preferred ·5+ years progressively responsible experience in accounting/finance ·5 years of leadership experience. ·Experience in identifying, implementing and leveraging disparate systems to provide timely and robust reporting and analytics ·Proven knowledge and understanding of GAAP, accrual basis accounting and financial reporting and SEC regulations. ·Strong management skills and ability to identify, build and motivate a talented team ·Strong analytical and financial modeling skills, including proficiency in Excel, Quickbooks, SAGE, Microsoft Dynamics or ADP preferred Salary of $140,000-185,000

Job Title: Client Services Specialist - Commercial Banking Experience: 2+ Years Location: East Providence-Onsite 8:30am -5:00pm Position Summary: As a successful member of Commercial Operations, you will be asked to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues. Specialist will perform root cause analysis to identify potential solutions and process improvement opportunities for recurring service issues. In addition, they will support the implementation of solutions that will ultimately improve Service Level, decrease operational effort, and increase the overall client experience. You will also be responsible for (but not limited to) the following: • Serve Cash management, ACH and Commercial Card customers via request received by telephone, Chat or email., • Research and train clients on all products offered., • Independently service both internal and external customers on a wide variety of Commercial Card, ACH & cash management products, services and technical issues through all incoming channels., • Diagnose, prioritize, resolve and/or escalate all technical, system, or procedural issues., • Partner with various operational support staff in the reconciliation of client problems while attempting to limit future occurrences., • Proactively advise management of impending problems or obstacles to meeting service standards. Qualifications Candidates must possess excellent verbal/written, time management, ability to multitask, interpersonal skills. The candidate must be goal driven with a desire to productivity goals; including meeting day to day business needs, with advanced problem-solving skills/ability to negotiate through difficult situations. • 5 Years of customer service and Call Center experience; banking experienced preferred, • Excellent phone communication and listening skills, • Ability to prioritize and manage daily workload, • Ability to multi-task and work independently in a fast-paced work environment, • Computer proficiency and acumen, • Self-motivated attitude with a desire to succeed, • Analytical skills and the ability to recognize trends (Ability to exercise considerable independent judgment and attention to detail) Company Profile: Stratacent is a Global IT consulting and Services firm, headquartered in Jersey City, NJ, USA with offices in UK, Canada, and South Africa and global capability centers (GCC) in Pune and Gurugram in India. Our focus areas include Data and AI, Cloud Services, Automation, IT Operations, Application Development, and Information Security. URL - ___ URL - Global managed services firm assisting customers with digital transformation, including data and analytics, cloud services, automation, and IT service management. stratacent.com Employee Benefits: • Group Medical Insurance, • Cab facility, • Meals/snacks, • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.

Collette is seeking a Senior Product Manager - Customer Tech to join our growing Technology Team. This is a hybrid role based at our headquarters in Pawtucket, RI. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: At Collette, our Customer Tech Team empowers sales and customer care through innovative, reliable technology solutions. We drive productivity, streamline processes, and deliver exceptional support, focusing on stability and growth across our core systems—including Microsoft Dynamics CRM and the Client Care Center. We are seeking a dynamic, experienced Senior Product Manager to lead the strategy, roadmap, and execution for our CRM platform (Microsoft Dynamics) and related customer support technologies. This role is pivotal in transforming how we engage with travelers, agents, and internal teams, leveraging AI and automation to deliver superior customer experiences and operational efficiency. You will collaborate closely with sales and service teams to design and implement end-to-end lead, opportunity, and sales process frameworks within Microsoft Dynamics 365, driving consistency, visibility, and performance across the customer lifecycle. You will also partner with stakeholders to define KPIs, automate pipeline stages, and ensure seamless integration between sales and service operations. Primary Functions: • Product Strategy & Roadmap: Develop and communicate a clear product strategy and roadmap for CRM and customer support technologies, aligning with business goals and priorities., • Technology Transformation: Lead major initiatives to modernize and optimize the CRM platform (Microsoft Dynamics), including integrations with support tools, AI-powered features (e.g., Copilot, predictive analytics), and automation., • Process Design & Mapping: Lead process mapping and prototyping sessions to reimagine workflows, streamline handoffs, and align CRM configurations with business objectives., • Stakeholder Engagement: Collaborate with Client Care Center, Sales, and other business stakeholders to ensure successful product development, implementation, and adoption., • Backlog & Prioritization: Maintain and prioritize the product backlog, ensuring alignment with the roadmap and effective response to user and stakeholder needs., • Performance Metrics: Define and monitor key performance indicators to guide product decisions and measure impact on strategic business initiatives., • Continuous Improvement: Conduct ongoing market research and competitive analysis to ensure our CRM and support products remain competitive and relevant., • Project Delivery: Ensure timely delivery of projects within scope and budget, managing risks and dependencies., • Change Management: Spearhead change management initiatives to support adoption, including training, communications, and stakeholder engagement strategies., • Mentorship: Provide guidance and mentorship to other Product Managers and team members, with potential for managerial responsibilities on larger projects., • AI & Automation: Identify and drive opportunities to leverage AI (e.g., Copilot, Sales Insights) and automation to improve customer support, agent productivity, and business outcomes. Knowledge and Skills: • 5+ years of experience in technology product management, with direct experience in CRM systems (preferably Microsoft Dynamics) and customer support technologies., • Bachelor’s degree required., • Demonstrated experience collaborating with sales and service teams to design and implement sales process frameworks, and leading process mapping and prototyping sessions., • Experience implementing large-scale projects and leading cross-functional teams., • Experience partnering with stakeholders to define KPI, automate pipeline stages, and ensure seamless integration of sales and service operations., • Proven ability to lead change management initiatives, including training, communications, and stakeholder engagement to support adoption., • Strong communication skills, able to engage effectively with stakeholders at all levels., • Demonstrated experience in strategic planning, execution, and delivering exceptional customer experiences., • Experience with AI-powered solutions, automation, and data-driven decision-making in CRM or support environments is highly desirable., • Quick learner, adaptable to new technologies and processes., • Strong organization, planning, and time management skills. Above all, we're seeking an individual who is eager to immerse themselves in our business, embrace emerging technologies, and drive impactful change within our organization.

Collette is seeking a HRIS Manager to join our People & Culture Team. This is a hybrid role based at our headquarters in Pawtucket, RI. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: The HRIS Manager is responsible for the strategic oversight, implementation and optimization of the Human Resource Information Systems (HRIS) across the organization. This role will serve as the project lead, ensure the successful deployment, configuration, data integrity, compliance, and operational efficiency, supporting digital transformation and global HR operations by partnering with cross-functional teams. Knowledge and Skills: • Lead end to end implementation, optimization and maintenance of HRIS systems., • Develop and manage project timelines, milestones, and deliverables in collaboration with internal stakeholders and external vendors., • Ensure data accuracy, security, and compliance with global HR regulations., • Generate HR analytics and reports to support HR decision-making., • Manage vendor relationships and oversee system integrations and upgrades., • Train HR staff on system functionality and troubleshooting., • Collaborate with HR, IT, and business units to align technology with strategic goals., • Design and optimize workflows for core HR functions including employee data management, benefits administration, compensation, performance and reporting., • Support hybrid and remote work environments through technology solutions., • Responsibilities may evolve based on organizational needs Knowledge and Skills: • Bachelor’s degree in Human Resources, Information Systems, or related field., • 5+ years of experience managing HRIS systems, preferably in the travel industry., • Strong technical proficiency in HR databases and reporting tools (e.g., Workday, UKG, Dayforce, Oracle.), • Experience in launching and building out new HRIS/HCM systems, • Experience with global HR compliance and multi-location operations., • Demonstrate strategic acumen, advanced analytical and problem-solving capabilities, and a proven ability to lead through change management initiatives., • Effective communication and project management abilities., • Commitment to confidentiality and data integrity. Salary Range: $68,000 - $114,000

Job DescriptionOperations Planning & Analytics is an expansion of the function that currently looks to schedule and optimize the performance of MOO’s Manufacturing & Fulfillment facilities. The Director will lead a team of planners and analysts and will report to the VP of Operations. The newly created position of Director of Operations Planning & Analytics is tasked with driving a step change in MOO’s ability to leverage its facility by scheduling work across a diverse number of products and equipment, and identifying opportunities for performance improvement through data & analytics.Initial efforts will be in understanding how equipment, staff, and demand interact in order to propose resource allocation and work sequencing to deal with probabilistic demand in an ecommerce-heavy environment where speed and quality of execution are highly valued by our customers. Over time, this central analytics function for operations will work across the broader team to analyze data, uncover insights, and drive the strategy for future footprint, equipment, and process improvements. You will develop a deep understanding of the metrics and numbers that measure and drive performance, and will use this knowledge to provide actionable intelligence aligned with MOO’s strategic goals and values. Occasional US <> UK travel may be required. The person we want:MOO is brilliantly positioned for profitable future growth. In early 2023 we completed the relocation of our US production site to a much larger state-of-the-art facility which will allow the realisation of significant efficiencies and opens the door to future automation opportunities, as well as expanding what and how we manufacture. We have an exciting pipeline of new products as we continue to move well beyond the paper products that MOO was built on. This means that we are looking at a more complex operation than in the past, with the need to be able to scale processes to support growing volumes. The ideal applicant for this role is a strategic thinker with a strong analytical background and a proven track record in identifying opportunities from data. You will previously have worked in an e-commerce, or similarly fast-paced, customer-focused environment. Ideally, one that has served both B2B and B2C audiences, with a special focus on operations (manufacturing, fulfillment, transportation, etc.). You are adept at working in cross-functional teams and possess excellent communication skills, enabling you to translate complex data into actionable strategies. You will have a keen eye for identifying operational opportunities, and being part of the team that has turned these opportunities into actions with measurable impacts. If you thrive in fast-paced environments and are passionate about leveraging data to make informed business decisions then we would love to hear from you. There is a lot going on, and the prospect of joining a company that is anything but business-as-usual will excite you. We need someone who can dig into and understand all aspects of the business. We need someone who is not afraid of complexity, is data-savvy, has an intuitive sense of what is important, and can distil complex and noisy information into recommendations and insights that they can comfortably present as findings and recommendations to C-level executives.Responsibilities: • Develop the playbook for day-to-day planning and scheduling of our global manufacturing & fulfillment facilities, • Compile and analyze large datasets, • Develop insights and reporting that assist with C-suite, senior leadership, and manufacturing decision making, • Collaborate with the Data Engineering team on improvements to existing data sources and development of new data sources to support business needs, • Work with stakeholders from across the Operations team to understand where they may have unmet dashboarding and/or reporting needs, assist with prioritisation and development of new dashboards, • Manage & develop the Planning & Analytics teamSupport the Commercial teams in Ops-enabled revenue growth opportunitiesAbout you:, • Bachelor’s degree in STEM, Business, Economics or other quantitatively-heavy field; Advanced Degree in associated fields highly valued, • Operations Research, Statistics, and AI knowledge & experience a plus, • Industry experience working within ecommerce B2C or B2B companies and supporting Operations activity, • Proven people management capabilities and a track record of developing a team, • Experience working in a complex environment and managing and prioritising stakeholder requests and team workflows and priorities, • Knowledge and expertise with visualisation software spanning initial ad-hoc data analysis through to dashboarding, • Strong track record of working with complex/big data, deriving insight, and bringing about behavioural change within your existing or prior organisations, • An ability to paint a picture and tell a story from data in a way that is accessible to all potential stakeholders, including those who may not have a technical groundingFramework Alignment: As a Director at MOO, these are the core skills and leadership traits we expect you to demonstrate. They guide how you will be evaluated in your role and are essential for success at this level., • Overall Scope and Impact: Balances operational delivery with strategic planning over a 12–18 month horizon. Acts as a cross-functional expert, leading a function and driving broad business impact., • Problem Solving: Proactively identifies key problems and challenges the status quo to find better solutions. Asks the right questions and encourages diverse perspectives., • Decision Making: Makes effective decisions using logic and judgement, understanding when to act quickly or thoughtfully. Gains buy-in from senior stakeholders for cross-functional decisions., • Planning, Prioritising and Process: Develops functional plans aligned with company strategy, sets clear goals, and prioritizes effectively. Champions process improvement and coordinates initiatives across teams., • Good Coach and Mentor: Actively coaches and mentors within and beyond their team, creating growth opportunities and building coaching capability across the business., • Sets Clear Vision/Strategy for the Team: Creates and communicates a clear vision and strategy, leads change effectively, and influences at department level., • Empowers the Team, Does Not Micromanage: Creates clarity and autonomy for their team, empowering them to think for themselves while fostering a culture of empowerment., • Supports Career Development and Performance: Provides impactful feedback, supports career growth, and drives high-quality performance discussions within and beyond their function.

Job Description Collette is seeking a Senior Product Manager - Customer Tech to join our growing Technology Team. This is a hybrid role based at our headquarters in Pawtucket, RI. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: At Collette, our Customer Tech Team empowers sales and customer care through innovative, reliable technology solutions. We drive productivity, streamline processes, and deliver exceptional support, focusing on stability and growth across our core systems—including Microsoft Dynamics CRM and the Client Care Center. We are seeking a dynamic, experienced Senior Product Manager to lead the strategy, roadmap, and execution for our CRM platform (Microsoft Dynamics) and related customer support technologies. This role is pivotal in transforming how we engage with travelers, agents, and internal teams, leveraging AI and automation to deliver superior customer experiences and operational efficiency. You will collaborate closely with sales and service teams to design and implement end-to-end lead, opportunity, and sales process frameworks within Microsoft Dynamics 365, driving consistency, visibility, and performance across the customer lifecycle. You will also partner with stakeholders to define KPIs, automate pipeline stages, and ensure seamless integration between sales and service operations. Primary Functions: • Product Strategy & Roadmap: Develop and communicate a clear product strategy and roadmap for CRM and customer support technologies, aligning with business goals and priorities., • Technology Transformation: Lead major initiatives to modernize and optimize the CRM platform (Microsoft Dynamics), including integrations with support tools, AI-powered features (e.g., Copilot, predictive analytics), and automation., • Process Design & Mapping: Lead process mapping and prototyping sessions to reimagine workflows, streamline handoffs, and align CRM configurations with business objectives., • Stakeholder Engagement: Collaborate with Client Care Center, Sales, and other business stakeholders to ensure successful product development, implementation, and adoption., • Backlog & Prioritization: Maintain and prioritize the product backlog, ensuring alignment with the roadmap and effective response to user and stakeholder needs., • Performance Metrics: Define and monitor key performance indicators to guide product decisions and measure impact on strategic business initiatives., • Continuous Improvement: Conduct ongoing market research and competitive analysis to ensure our CRM and support products remain competitive and relevant., • Project Delivery: Ensure timely delivery of projects within scope and budget, managing risks and dependencies., • Change Management: Spearhead change management initiatives to support adoption, including training, communications, and stakeholder engagement strategies., • Mentorship: Provide guidance and mentorship to other Product Managers and team members, with potential for managerial responsibilities on larger projects., • 5+ years of experience in technology product management, with direct experience in CRM systems (preferably Microsoft Dynamics) and customer support technologies., • Bachelor’s degree required., • Demonstrated experience collaborating with sales and service teams to design and implement sales process frameworks, and leading process mapping and prototyping sessions., • Experience implementing large-scale projects and leading cross-functional teams., • Experience partnering with stakeholders to define KPI, automate pipeline stages, and ensure seamless integration of sales and service operations., • Proven ability to lead change management initiatives, including training, communications, and stakeholder engagement to support adoption., • Strong communication skills, able to engage effectively with stakeholders at all levels., • Demonstrated experience in strategic planning, execution, and delivering exceptional customer experiences., • Experience with AI-powered solutions, automation, and data-driven decision-making in CRM or support environments is highly desirable., • Quick learner, adaptable to new technologies and processes.

Job DescriptionJob Description: JR Vinagro is seeking an ambitious and detail-oriented Plant Controller with strong analytical skills to join our dynamic team. As a member of our accounting department, you will play a critical role in providing financial insights and support to help guide strategic decisions, optimize financial performance, and ensure compliance with accounting standards. Responsibilities: Partner with plant management to deliver financial analysis, budgeting, and forecasting to support business decision-making decisions. Analyze financial data and identify trends, risks, and opportunities to provide actionable insights to senior leadership. Ensure compliance with accounting principles (GAAP), tax regulations (state and federal), and internal controls. Conduct comprehensive analysis of production costs, material consumption and inventory. Manage month-end and year-end closing processes, ensuring accuracy and completeness of financial records and prepare plant-level financial statements. Review and advise on financial systems and processes to enhance efficiency and accuracy in financial reporting. Assist in the preparation of annual audits and liaise with the corporate accounting team as needed. Qualifications: Bachelor’s degree in Accounting, Finance, or related field. (CPA or CMA a plus) 1-3 years of experience in cost accounting or finance, preferably with exposure to the manufacturing and cost accounting environment. Strong knowledge of accounting principles, financial reporting, and budgeting. Proficiency in accounting ERP software (e.g., Foundations knowledge a plus). Strong proficiency in Microsoft Excel Ability to communicate complex financial information. Strong attention to detail, analytical skills, and problem-solving abilities. Excellent organizational and time management skills. Preferred Skills: Experience with manufacturing, financial modeling and forecasting. Familiarity with ERP systems and data analytics tools. Strong interpersonal skills and the ability to work effectively in a collaborative environment. Location: Warwick, RI Salary: 100,000-125,000 depending on experience If you're passionate about cost accounting and finance, and you're looking to make an impact within a growing company, we encourage you to apply! JR Vinagro is an equal opportunity employer Powered by JazzHR OE4Fn29HWO

Job Description Collette is seeking a HRIS Manager to join our People & Culture Team. This is a hybrid role based at our headquarters in Pawtucket, RI. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: The HRIS Manager is responsible for the strategic oversight, implementation and optimization of the Human Resource Information Systems (HRIS) across the organization. This role will serve as the project lead, ensure the successful deployment, configuration, data integrity, compliance, and operational efficiency, supporting digital transformation and global HR operations by partnering with cross-functional teams. Knowledge and Skills: • Lead end to end implementation, optimization and maintenance of HRIS systems., • Develop and manage project timelines, milestones, and deliverables in collaboration with internal stakeholders and external vendors., • Ensure data accuracy, security, and compliance with global HR regulations., • Generate HR analytics and reports to support HR decision-making., • Manage vendor relationships and oversee system integrations and upgrades., • Train HR staff on system functionality and troubleshooting., • Collaborate with HR, IT, and business units to align technology with strategic goals., • Design and optimize workflows for core HR functions including employee data management, benefits administration, compensation, performance and reporting., • Support hybrid and remote work environments through technology solutions., • Bachelor’s degree in Human Resources, Information Systems, or related field., • 5+ years of experience managing HRIS systems, preferably in the travel industry., • Strong technical proficiency in HR databases and reporting tools (e.g., Workday, UKG, Dayforce, Oracle.), • Experience in launching and building out new HRIS/HCM systems, • Experience with global HR compliance and multi-location operations., • Demonstrate strategic acumen, advanced analytical and problem-solving capabilities, and a proven ability to lead through change management initiatives., • Effective communication and project management abilities.

Job Description Job Posting Title: Project Coordinator III - Overdose Evaluator Job Description COMPANY OVERVIEW HCH Enterprises, LLC (HCH) is a solutions-oriented staffing, consulting, project management and IT service provider. Our mission is to help governments and partners make life better for everyone by centering equity in the delivery of our consulting, staff augmentation, and information technology services. HCH is certified as a Minority Owned, Disadvantaged and Small Business Enterprise (MBE/DBE/SBE). We hold security clearance with the U.S. Government and have the ability to provide our services in classified environments. At HCH, we believe our work benefits from the diverse perspectives of our employees. As such, HCH celebrates inclusion and is committed to being an Equal Opportunity Employer. HCH Enterprises, LLC is seeking an Overdose Evaluator - Project Coordinator III in support of The Rhode Island Department of EOHHS Overdose Data Analytics lead. This is a full-time, contract position. This position will work as part of the Overdose Team reporting to and assisting the Director of the Overdose Task Force and academic partners to lead a comprehensive evaluation of the State’s Overdose Strategic Plan. Primary responsibilities include leading and managing the evaluation of all overdose related strategies, program evaluation, and data collection, while working closely with the EOHHS Overdose Data Analytics lead and academic partners. This position will work within the Overdose Team to ensure alignment with the Governor’s Overdose Task Force strategic priorities and the Opioid Settlement Advisory Committee’s priorities, impact of investments, production of reporting requirements for approved opioid abatement uses, and interagency coordination. Job Description • Prepare for, internal and external evaluation related activities, reports, and presentations; organize logistics of, and staff the Advisory Committee, create related materials for decision-making., • Assist with overdose-related performance management, develop communications and tools to document progress and evaluation., • Work with the interagency and EOHHS overdose team to foster the gathering of community input;, • Collaborate with EOHHS’ state agency partners and with community partners, representing EOHHS where appropriate. Rhode Island’s aim is to achieve substantive, measurable progress against overdose and opioid injustices that trap communities in cycles of oppression and limit the ability to live a healthy life. The qualified candidate will possess both professional and evaluation experience and content expertise to support the work of the EOHHS Overdose Team, and the interpersonal and communication skills needed to work with internal and external stakeholders to advance this work. Qualifications • Master’s degree in healthcare, public policy, or a related field., • 5-7 years of demonstrated work experience, of which at least two years must have been in evaluation., • Knowledge of behavioral health care policy and programs, including Medicaid and managed care programs., • Familiarity with Rhode Island’s overdose prevention stakeholder community., • Excellent theories of evaluation experience, including behavioral health evidence-based research and practices., • Excellent written and verbal communication skills to interact effectively with staff, leadership, clients, and stakeholders and to deliver clear, concise communication material., • Expertise and strong analytic and problem-solving skills., • Proven leadership experience with capability of fostering a collaborative environment., • Comfortable leading effective meetings and work sessions, with all levels of staff and leadership., • Excellent time management skills, ability to multi-task, and work under time constraints., • Ability to exercise good judgment and strategic thinking., • Strong computer skills, including proficiency in Microsoft Word, PowerPoint, and Excel. Preferred Qualifications • A person with relevant work or lived experience

Job DescriptionMOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI We’re making new and exciting things – and we could really do with your help. The Recruiting Coordinator is an integral part of our Talent Acquisition team supporting the full hiring process, from scheduling interviews and preparing offer letters to ensuring systems, data, and candidate experiences run smoothly. You’ll collaborate across teams in the US, UK, and South Africa, gaining visibility into a global recruiting operation and the opportunity to grow your skills in systems, analytics, and employer branding. This role reports to the Head of Talent Acquisition and partners closely with recruiters, hiring managers, People Partners, and People Operations. The person we want is sharp, proactive, and detail-driven. You bring a strong sense of ownership and a knack for keeping things organized and on track. You love creating order, spotting what’s missing, and ensuring everything runs smoothly. Above all, you are passionate about the candidate experience. You know that how we treat candidates reflects MOO's brand, and you're determined to deliver a truly world-class, seamless, and professional journey for every single applicant.Responsibilities • Schedule interviews across time zones, ensuring a seamless, positive candidate experience., • Prepare offer letters and manage administrative aspects of the hiring process., • Support hiring for manufacturing and customer service teams, ensuring timely movement and communication., • Maintain data accuracy across recruiting systems (Lever, Spoke, and related tools)., • Troubleshoot system issues and flag process gaps proactively., • Assist with content updates for job postings, careers page, and employer brand initiatives., • Contribute ideas for improving candidate communications and hiring materials., • Help organize recruiting events, DEI partnerships, and internal TA projects.yesAbout You, • You’re curious, resourceful, and calm under pressure. When scheduling conflicts, system hiccups, or process gaps pop up, you troubleshoot quickly and thoughtfully. You ask smart questions, collaborate to find solutions, and adapt when plans change, always keeping candidates and hiring teams informed, • You use sound judgment to make daily decisions, from prioritizing interviews to managing sensitive information, and know when to escalate for input. You balance speed with care, making decisions that protect both candidate experience and team efficiency., • You thrive on organization and love bringing structure to a busy hiring environment. You manage multiple requests across time zones, keep systems accurate, and find ways to make scheduling and communication smoother for everyone. You’re always looking for small process tweaks that make a big impact., • You’re a trusted partner to recruiters, hiring managers, and candidates. You communicate clearly, share updates proactively, and support teammates when things get hectic. You’re open to feedback and help others by sharing what works, creating a collaborative, supportive rhythm across the TA team.Nice to Have, • Previous experience in a coordination, operations, or admin role is a plus, but curiosity and initiative matter most.

Job Description As an Residential HVAC Service Manager, you will oversee HVAC operations to ensure high-quality service delivery. This role is crucial for maintaining our commitment to excellence and customer satisfaction while leading a skilled team in a dynamic work environment. Essential Job Functions All essential job functions are to adhere to "The Company" standards. • Team Leadership:, • Hire, train, and supervise department staff., • Provide guidance, coaching, and support to team members., • Set performance targets and conduct regular performance evaluations., • Monitor project progress and address any issues or delays., • Budget Management:, • Monitor financial performance and manage the department's budget accordingly., • Monitor expenses, labor hours and revenue, making adjustments as needed., • Identify opportunities for cost savings or revenue growth., • Customer Service:, • Ensure excellent customer service and satisfaction., • Handle customer inquiries, complaints, and escalations as needed., • Adhere to The Company's customer service standards and protocols., • Continuous Improvement & Compliance:, • Identify areas for process improvement, develop solutions, and work with upper management to implement changes to increase efficiency and customer satisfaction., • Stay updated on industry trends, technologies, and best practices., • Collaborating with other departments., • Ensure that all service activities comply with relevant laws, regulations, and safety standards., • Follow and maintain "The Company" safety protocols., • Managing callbacks by determining the events or conditions that trigger callbacks, whether it's a user action, system event, or specific data condition, and identify the corrective actions to reduce future call backs., • Strategic Initiatives:, • Analyze market trends and competitor activities to identify business opportunities, • Utilize data analytics to monitor key performance indicators (KPIs), track progress, and provide regular reports to executive management, • Identify and analyze cost drivers and trends impacting profitability of your department, • Provide reports on department performance for upper management, as requested/needed., • Remain involved with "The Company" as a whole by attend and hosting team meetings weekly, monthly, and quarterly., • Project Planning:, • Collaborate with sales and customer service and/or coordinator teams to understand project requirements., • Create detailed installation plans, including timelines, resource allocation, and budget estimates., • Ensure all necessary equipment, materials, and resources are available for each project., • Other Job Duties:, • Perform any other duties as required or assigned by direct supervisor or upper management. Required Skills and Experience • Bachelor's Degree or equivalent years of experience in the trade industry, • 7-10 years of experience in the trade industry, • Strong knowledge of systems, local codes, and best practices., • Proficiency in project management methodologies, including planning, budgeting, and resource allocation., • Excellent leadership, communication, and negotiation skills., • Problem-solving and decision-making abilities., • Familiarity with safety standards and regulations. Working Conditions Environment • Primarily work in the field monitoring job progress, with occasional office work., • The noise level in the work environment is usually moderate., • Evening and/or early morning, and/or weekend and holiday hours periodically. Physical Abilities The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time, including long periods of sitting, keyboard entry, use of office equipment, use of computer monitor, • Ability to speak concisely and effectively communicate, • Be able to communicate using a computer and phone/smart device, • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust, • May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing

Job DescriptionCardiovascular Practice Administrator Position Summary: The Cardiovascular Practice Manger is responsible for the overall leadership, management, and operational performance of a cardiovascular practice or service line. This role ensures the efficient delivery of high-quality patient care, supports physician and APP productivity, manages financial and administrative functions, and drives strategic initiatives aligned with organizational goals. Key Responsibilities: Operational Management • Oversee daily clinical and administrative operations across multiple practice sites., • Develop and enforce policies and procedures to ensure efficient workflows, regulatory compliance, and patient satisfaction., • Coordinate schedules for providers, support staff, and diagnostic testing teams (e.g., echo, vascular labs, nuclear medicine)., • Lead implementation of new services, technologies, or clinic expansions.Financial Oversight, • Develop and manage annual operating and capital budgets in collaboration with finance teams., • Monitor revenue cycle metrics, including billing, coding, collections, and payer reimbursement., • Analyze monthly P&L statements and drive initiatives to improve financial performance and reduce expenses., • Support provider compensation modeling, productivity tracking, and bonus calculations.Human Resources & Staff Development, • Recruit, onboard, and retain administrative, clinical, and technical staff., • Conduct performance evaluations, mentorship, and corrective actions as necessary., • Promote a culture of accountability, collaboration, and continuous improvement., • Facilitate regular team meetings, training sessions, and leadership development opportunities.Compliance and Quality, • Ensure compliance with federal, state, and local regulations (e.g., CMS, HIPAA, OSHA)., • Oversee accreditation and credentialing processes for physicians and facilities., • Collaborate with clinical leaders to develop and track quality improvement initiatives and patient safety protocols.Strategic Planning & Growth, • Partner with physicians and executives to execute strategic plans for practice growth, including service line development and facility expansion., • Analyze market trends, referral patterns, and competitive positioning., • Represent the practice in negotiations with managed care organizations and referral partners., • Foster partnerships with hospitals, imaging centers, and community health providers.Qualifications:, • Bachelor’s degree in healthcare administration, business, or related field required; Master’s degree (MHA, MBA, MPH) preferred., • Minimum 5–7 years of progressive management experience in a cardiology, cardiovascular, or multi-specialty practice., • Strong knowledge of healthcare operations, revenue cycle, and regulatory requirements., • Experience managing diagnostic cardiovascular services (e.g., PET/CT, echo, vascular, cath lab) is preferred., • Demonstrated leadership, interpersonal, and communication skills., • Proficiency with EMR/EHR systems and data analytics platforms.Key Competencies:, • Leadership & Team Building, • Financial Acumen, • Strategic Thinking, • Operational Excellence, • Patient-Centered Focus, • Change Management Powered by JazzHR 3T4Qcf9UdZ

Job DescriptionDescription: StepStone Hospitality is seeking a Vice President of People & Culture to join our executive team, based in our Providence, Rhode Island office. This strategic leader will drive our people-centered approach, nurturing a thriving, supportive workplace aligned with our core values: Do the Right Thing, Hire the Best People, Balanced Results for Stakeholders, Integrity in All We Do, and Celebrate Success. In this role, you will be instrumental in fostering a positive, growth-oriented culture where employees can truly “Experience the StepStone Difference”. Relocation assistance is available! Key Responsibilities: • Leadership & Culture: Set an example of excellence, respect, and collaboration, promoting StepStone’s values, especially “Do the Right Thing” and “Integrity in All We Do.”, • Strategic HR Planning: Develop and implement HR strategies that align with business goals, ensuring a balance between employee needs and company objectives., • Talent Acquisition: Build a robust recruitment strategy to attract top talent and make StepStone an employer of choice., • Employee Development: Foster a culture of growth with training, mentorship, and leadership programs., • Employee Engagement: Elevate employee satisfaction and well-being, with programs that recognize and celebrate success across the organization., • Diversity, Equity, and Inclusion: Uphold StepStone’s DEI Policy to ensure an inclusive and empowering environment for all., • Performance Management: Develop transparent performance systems and recognition programs that encourage excellence., • Compensation & Benefits: Design competitive packages supporting work-life balance., • Policy & Compliance: Ensure regulatory compliance and maintain HR standards aligned with StepStone’s commitment to integrity., • HR Analytics & Executive Partnership: Use data to drive HR initiatives, collaborating closely with senior leaders.Requirements:, • Experience: 5+ years as a Regional / Corporate HR Director and/or VP of HR, with 5 years in hotel HR management, and proven leadership in mentoring and developing teams., • Expertise: Strong background in DEI, employee engagement, employment law, and HRIS/HCM systems., • Skills: Project management, strategic thinking, problem-solving, and the ability to influence at all organizational levels., • Certification: SHRM-CP, SHRM-SCP, PHR, or SPHR preferred. Compensation: We offer a competitive base salary with a bonus structure and relocation assistance. If you're ready to lead and inspire within a values-driven organization, we’d love to hear from you. StepStone Hospitality is an Equal Opportunity Employer.

Job Description Collette is seeking a People & Culture Business Partner (PCBP) to join our People & Culture Team. This is a hybrid role based at our headquarters in Pawtucket, RI. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here. Job Summary: The PCBP is a strategic advisor and change agent within the People & Culture (P&C) team, responsible for aligning P&C initiatives with business objectives. This role partners closely with senior leadership to shape organizational strategy, drive employee engagement, and foster a high-performance culture. The PCBP champions a high-touch, high-tech approach to managing the employee experience and ensures operational excellence across the employee lifecycle. Primary Functions: Strategic Alignment & Leadership • Serve as strategic advisor to senior leadership, aligning P&C initiatives with business goals. Partner with Talent Acquisition and Learning & Development teams to: • Identify skill gaps and succession planning needs., • Design and implement inclusive hiring and development programs., • Responsible for creating a seamless employee experience across the lifecycle., • Leading engagement initiatives and events. Drives efficiency through: • Strong partnership with People Operations Team., • Developing SOPs and instructional guides for HR processes. Ensures: • Adherence to employment laws and internal policies., • Accurate data management absent an HRIS Contributes to: • Organizational design and restructuring with guidance from SVP, P+C, • Culture transformation and values reinforcement., • Provide coaching and guidance to managers on employee relations, conflict resolution, and performance management., • Facilitate sensitive conversations and ethics investigations with discretion and consistency., • Bachelor’s Degree required, Master’s Degree a plus., • Human Resources certification a plus., • 7-10 years of relevant experience, preferably within a fast-paced environment., • Understanding financial drivers and organizational strategy., • Experience in workforce planning and succession models., • Experience in acting as a strategic advisor to leadership. Ability to influence leadership and negotiate effectively., • Active listening and interpersonal skills to build trust., • Experience using analytics to identify trends, inform decisions., • Experience in project and change management; ability to manage multiple priorities and drive initiatives., • Strong conflict resolution and critical thinking skills to address complex P&C challenges and ethics investigations., • DEI program development and implementation., • Knowledge of employment law (FMLA, ADA, Title VII, etc.)., • Strong consulting and coaching skills; must be able to guide managers through sensitive issues., • Support for leadership development and performance management., • Proficiency in Microsoft Office, HRIS, reporting tools and LMS platforms.