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Job Description The MGR Customer Experience (CX) is a strategic leader responsible for defining and driving enterprise-wide customer experience strategy. This role oversees the design of the future-state customer journey, ensures that digital products align with customer expectations, and embeds customer-centric thinking into cross-functional processes. The associate leads a team of CX and UX professionals, enabling excellence in research, design, accessibility, and experience innovation across all digital platforms and customer touchpoints. JOB RESPONSIBILITIES Customer Experience Strategy & Customer Journey: · Develop & Implement CX Strategy: Develop and execute a scalable, customer experience strategy that aligns with revenue and growth objectives, while remaining adaptable to local market needs. Build and maintain CX roadmaps that drive consistency, measurable outcomes, and meaningful engagement across all customer touchpoints. · Build Personas & Conduct Customer Research: Develop detailed customer personas and conduct in-depth research to understand user behaviors, preferences, and pain points across diverse markets. Synthesize insights into actionable recommendations for cross-functional teams, ensuring that customer experiences are tailored to local and national markets. · Future-State Customer Journey: Design and own the future-state customer journey. Accountable for ensuring that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. · Define, Measure, and Report CX KPIs: Establish and track CX-related KPIs, such as NPS, CSAT, and CES. Measure performance and report insights to senior leadership to enable data-driven decision-making. · Manage User Interface Design: Oversee and manage design and build of wireframes, prototypes, and strategies that drive intuitive, inclusive user experiences. Ensure designs meet accessibility standards, conducting accessibility compliance reviews to ensure inclusivity. · Oversee Usability Testing: Perform regular usability testing to refine product interactions and gather direct feedback for continuous improvement. · Manage and Maintain Customer Experience Landscape: Manage and maintain digital products and platforms to deliver the customer journey and enhance customer experience · Manage and Maintain Design Systems: Manage and maintain design systems (e.g. InVision, Adobe) to ensure consistency across digital products and platforms. Collaboration & Cross-Functional Engagement: · Collaborate with Digital Leaders: Collaborate with the Digital Leaders to develop and implement the CX strategy and future-state customer journey. Analyze customer touchpoints, identify pain points, and guide CX improvements that align with Digital strategy. · Collaborate with Development Manager: Collaborate with Digital Development Managers to design, develop, and test CX features across digital products. · Collaborate with Product and Cross-Functional Teams: Work closely with Product Managers and other leaders to align on CX feature development and ensure that customer insights are incorporated into product roadmaps and vision. · Manage, Mentor and Coach CX and UI/UX designers: Manage and mentor a team of CX designers and UI/UX designers, providing strategic direction, fostering collaboration, and ensuring high-quality, customer-centric design execution across all touchpoints. KEY GOALS AND OBJECTIVES · Enhance Customer Experience and Increase Adoption: Deliver customer experiences that increase digital product adoption, drive higher customer satisfaction and improve NPS and relevant scores. · Improve Customer Retention: Address customer journey pain points and design solutions that proactively meet customer needs (including local markets), increase satisfaction and reduce churn. · Improve and Standardize User Interfaces: Improve and standardize user interfaces, experiences and journey across the customer engagement spectrum. Identify and develop customer experiences to support upsell, cross-sell and new revenue generation opportunities. · Enable Cross-Functional Teams to Act on Customer Insights: Ensure that customer insights are actionable, clearly communicated, and integrated into the product delivery roadmaps. · Adherence to Standards: Establish and drive adherence to visual and presentation standards/guidelines (e.g. usability, inclusivity, and brand consistency) across all channels. MINIMUM Requirements Education · Bachelor’s degree required; Master’s degree preferred (e.g., MBA, Human-Centered Design, Behavioral Science, Digital Strategy). · Professional certifications preferred: CCXP (CXPA), Design Thinking (IDEO/Stanford), Human-Centered Design (LUMA), UX Certification (NN/g). Experience · 10 years of progressive experience in CX, UX, or digital strategy roles, with at least 4 years in a senior leadership capacity. · Demonstrated success in enterprise journey design, digital transformation initiatives, and managing CX teams. · Experience leading cross-functional initiatives in matrixed organizations. Knowledge, Skills and Abilities · Strategic thinker with a proven ability to architect and deliver customer experience strategies at scale. · Deep understanding of CX measurement frameworks and ability to operationalize customer feedback into performance improvement. · Mastery of human-centered design principles, usability testing, and behavioral analytics. · Highly skilled in stakeholder communication and executive influence. · Proven leadership and mentorship in building CX teams and fostering a customer-first culture. · Knowledge of enterprise digital platforms, Agile development methodologies, and change management

Job Description We are seeking a Content Marketer who is a strategic storyteller responsible for planning, creating, and distributing valuable, relevant content to attract and engage a target audience. Unlike traditional advertising, content marketing focuses on building long-term relationships by providing helpful information that drives profitable customer action. You will be working across multiple brands across a portfolio of companies. Core Responsibilities • Content Planning: Developing multi-channel content strategies that align with business goals and the buyer's journey. This includes managing an editorial calendar to ensure a consistent publishing cadence., • Content Creation: Writing and producing high-quality assets such as videos, blog posts, white papers, case studies, social media updates, email newsletters, and video scripts., • SEO + GEO & Optimization: Conducting keyword research and implementing on-page SEO best practices to increase organic visibility and search engine rankings., • Distribution & Promotion: Managing content across various platforms, including company websites, social media accounts, and email marketing tools like Mailchimp., • Performance Analysis: Using tools like Google Analytics to track key metrics—such as traffic, engagement, and conversion rates—to measure ROI and refine future strategies., • Collaboration: Working closely with cross-functional teams, including designers, product marketers, and sales professionals, to ensure brand consistency. Key Skills & Requirements • Writing & Editing: Exceptional storytelling and video editing skills and the ability to adapt tone and voice for different audiences and mediums., • Technical Proficiency: Hands-on experience with content management systems (CMS) like WordPress, social media management platforms, and SEO tools, along with Adobe Creative Suite and video editing software., • Analytical Thinking: Ability to interpret complex data and translate insights into actionable marketing tactics., • Project Management: Strong organizational skills to manage multiple deadlines and coordinate with internal/external contributors. Qualifications: • Previous experience in marketing, journalism, broadcast, or other related fields, • Familiarity with quantitative and qualitative data collection, • Strong analytical and critical thinking skills, • Strong communication and presentation skills, • Ability to work well in teamsCompany DescriptionLab and manufacturing equipment company serving university science research and pharma manufacturingLab and manufacturing equipment company serving university science research and pharma manufacturing

Job Description Houston Distributor is seeking a highly analytical and detail-oriented Data Analyst to support their Finance and Accounting team. This role will play a key part in analyzing financial and operational data to drive insights that improve profitability, support forecasting, and enhance overall business performance. The ideal candidate is comfortable working with large datasets, has a strong understanding of financial concepts, and can translate complex data into clear, actionable insights for leadership. Key Responsibilities: • Analyze financial and operational data to identify trends, variances, and performance drivers, • Support monthly close analysis, including revenue, COGS, and operating expenses, • Assist with budgeting, forecasting, and financial planning processes, • Build and maintain financial reports, dashboards, and KPIs for leadership, • Provide insights into profitability by branch, product line, and customer, • Analyze margins, inventory trends, and cost drivers to support decision-making, • Partner cross-functionally with Finance, Accounting, and Operations teams, • Extract, clean, and validate data from ERP systems and financial platforms, • Ensure accuracy and integrity of financial data and reporting, • Automate recurring reports to improve efficiency and reduce manual work, • Support executive reporting, board materials, and presentations, • Assist with audits and financial reviews as needed, • Bachelor’s degree in Finance, Accounting, Economics, Data Analytics, or related field, • 3+ years of experience in financial analysis, accounting analytics, or business intelligence, • Advanced Excel skills (pivot tables, complex formulas, financial modeling), • Experience working with ERP systems and financial datasets, • Proficiency with data visualization tools (Power BI, Tableau, or similar), • Strong analytical and problem-solving skills, • Ability to communicate insights to non-technical stakeholders, • Experience with SQL, Power Query, or similar tools is a plus Benefits: • Medical, Dental, Vision, and Life Insurance, • 401(k) with Company Match, • Paid Time Off, • Paid Holidays Company DescriptionOur goal is to partner with you in identifying the right next step in your career. We do this by leveraging industry knowledge, proven experience, strong relationships, and a commitment to delivering thoughtful, results-driven guidance throughout the process.Our goal is to partner with you in identifying the right next step in your career. We do this by leveraging industry knowledge, proven experience, strong relationships, and a commitment to delivering thoughtful, results-driven guidance throughout the process.

Job Description Intelex and HSE Applications Lead Location: Houston or Dallas Texas; onsite-hybrid model Salary: $100-140k / year - DOE Benefits: This position is eligible for Medical, Dental, Vision, and 401(k) benefits Summary: This position will serve as the organization’s senior subject matter expert and strategic advisor for Environment, Health, Safety, Sustainability, and Quality (HESS/Q) digital platforms, with primary accountability for the Intelex ecosystem. This role provides technical leadership, system governance, and solution design to ensure HSE technologies are scalable, secure, and aligned with enterprise risk, compliance, and operational excellence objectives. Key Responsibilities • Serve as the functional and technical owner of the Intelex platform, providing end-to-end technical design of the modules, configuration, and lifecycle management across modules such as Incident Management, Audits, Quality, Training, and Document Control., • Architect and optimize workflows, forms, dashboards, reporting, security roles, and data structures to support evolving regulatory and business requirements., • Establish platform governance standards, best practices, and documentation to ensure system integrity, scalability, and audit readiness., • Lead advanced troubleshooting efforts, perform root cause analysis, and manage vendor escalations with Intelex to ensure timely and sustainable resolution of complex issues., • Act as the primary point of escalation and advisory support for HSE application users, delivering expert guidance on system functionality, analytics, and data quality., • Develop and maintain advanced user documentation, training materials, and knowledge resources to drive adoption, consistency, and self-service capability., • Lead and support system implementations, module deployments, upgrades, and major enhancements, including planning, testing (UAT), and rollout execution., • Collaborate with cross-functional teams on change management, communications, and adoption strategies to ensure successful enterprise deployment., • Contribute to long-term HSE digital strategy and roadmap development, aligning system capabilities with business priorities and continuous improvement initiatives. Required • Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience., • Minimum of 5 years Intelex experience, • Experience EHSQ/HESS digital platforms., • Preferred Programming Languages:, • JavaScript (for front-end customization and API integration), • C# (for backend development and API interactions), • Python (for automation and data processing), • SQL & PL/SQL (for database management and queries), • JSON (for API responses and data formatting), • Ability to communicate effectively with both technical and non‑technical users.

Job Description Senior Project Manager – Cloud (AWS) Location: Houston, TX (Onsite – 100%) Start Date: ASAP MUST ALREADY LIVE IN HOUSTON, TEXAS Duration: Open-ended contract A client in downtown Houston is seeking an experienced Senior Project Manager – Cloud (AWS) to lead initiatives supporting a large-scale cloud transformation. This role requires candidates to already reside in the Houston area and work onsite. The Senior Project Manager will work closely with the Big Data department to implement AWS and related cloud technologies while coordinating with parallel workstreams as the company builds a cloud-based data ecosystem. Responsibilities * Lead projects focused on migrating on-premise data workloads to cloud-based environments * Coordinate cross-functional teams supporting cloud transformation initiatives * Manage project timelines, deliverables, and stakeholder communication * Ensure alignment between cloud initiatives and operational, compliance, and financial objectives * Oversee project execution using Agile, Scrum, Waterfall, and DevOps methodologies * Support the development of cloud migration and implementation roadmaps * Collaborate with engineering teams implementing AWS data platforms and analytics pipelines * Identify and mitigate project risks, including security and governance considerations Required Skills & Experience Cloud Technology * Demonstrated experience leading migration of on-premise data workloads to cloud environments * Strong familiarity with AWS cloud platforms * Understanding of cloud data architecture, DevOps, FinOps, and MLOps Data & Analytics * Experience with managed databases and SaaS data platforms (e.g., Snowflake) * Knowledge of data replication, streaming, and analytics pipelines * Experience working with structured, unstructured, and time-series data * Understanding of self-service analytics models Project Execution & Methodologies * Experience with Waterfall, Agile, Scrum, and DevOps project methodologies * Proven ability to manage cloud migration and implementation programs * Awareness of cloud security practices and risk mitigation strategies Preferred Certifications * PMP (Project Management Professional) * Certified ScrumMaster (CSM) * AWS Certifications Interested candidates should email their resume for immediate consideration. Julie Young Recruiter – OdysseyIS

Teaches Data Analytics courses at a variety of times and locations. Associate degree in data analytics, computer science, computer information systems, computer information technology, computer engineering, computer-based information systems or business/computer related field (e. Adjunct Faculty, Da

The Geospatial Product Owner Gas Compliance is responsible for managing the strategic direction, functionality, and performance of CenterPoint Energy's Enterprise geospatial data, analytics and AI environments.

The Senior Manager, Strategy and Market Analytics will lead the company's natural gas market strategy through rigorous market analysis, price forecasting, and integrated commercial planning. In addition to serving as a strategic advisor, this Manager will lead and develop the team responsible for ma

Part-time Customer Service Rep With Medical Assistant & Medical Scheduling Skills.We are searching for a part-time customer service rep with medical assistant and medical scheduling skills to work in our clinic.Our ideal candidate will have great interpersonal communication skills.Make outbound call

A healthcare analytics company in Houston is seeking a proactive Healthcare Operations Coordinator with Sonographer experience to support operational activities.

Strong proficiency in data visualization and analytics tools (for example, Power BI, Tableau), advanced SQL, data modeling, and analytics frameworks. Design and govern a scalable procurement analytics ecosystem, integrating various internal and external data into a single, trusted insight layer. Min

Mechanical Dynamics and Analysis LLC, a world-class supplier of power generation services, parts, and repairs, has an immediate opening for a qualified individual who desires to join a growing organization and has an appetite for diverse and technically challenging work.The incumbent will be respons

As a Manager in our Enterprise Analytics and Reporting team, you will be responsible for developing and maintaining enterprise data processes, delivering authoritative data truth underpinning financial, management, and regulatory reporting, and creating analytics and reporting products based on this

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Finance Manager, FP&A and Analytics.

Set Enterprise Analytics Strategy: Define and evolve Sysco's advanced analytics roadmap, aligning with business priorities and growth objectives across local and national sales segments. Executive Translation & Influence: Distill complex analytics into clear, actionable narratives for C-suite leader

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As our Market Analytics Analyst Senior, you will lead efforts to develop long-term grid scenarios for the WECC footprint and forecast key supply and demand components to support production cost modeling tools.

This role is ideal for a student pursuing a degree in Business, Operations, Data Analytics, or a related field who is eager to gain hands-on experience in a fast-paced, client-focused environment. Currently enrolled in a Bachelor's program in Business, Operations, Analytics, or related field.

Account Executive, CoStar Data & Analytics - Houston, TX. CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.

Round: 30-minute Teams Video - Technical Round.Round: Case Study exercise -- this exercise will be sent to the candidate to work on independently, followed by an hour Teams video interview.MUST HAVE GAS INDUSTRY EXPERIENCE.Location: Houston, Texas (3 days onsite).Endur Open Link V16 or higher experi

Real-world experience in B2B sales operations and pricing analytics. Opportunity to develop skills directly applicable to sales engineering, analytics, and commercial leadership roles. Sales & Data Analytics Intern (CRM & Pricing Projects).

Business Analyst (Analytics) / Manufacturing. Business Analyst (Analytics)/ Manufacturing. Note: Analytics experience is mandatory.

Teaches Data Analytics courses at a variety of times and locations. Associate degree in data analytics, computer science, computer information systems, computer information technology, computer engineering, computer-based information systems or business/computer related field (e.

The Geospatial Product Owner Gas Compliance is responsible for managing the strategic direction, functionality, and performance of CenterPoint Energy's Enterprise geospatial data, analytics and AI environments.

As a Senior Health & Benefits Consultant, Data Analytics, you will use data and analytics to advise client accounts for employers of all sizes regarding their medical, pharmacy, wellness and absence plans and programs. Lead complex client analytics engagements, managing analytics delivery. Senior He

This is a PRN position that involves travel to all Houston area locations, based on the needs of the business.Potential for travel within Texas if able: Central Texas.Welcomes patients by greeting them in person.Prepares patients for the health care visit by directing and/or accompanying them to the

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ID: 575763 Location: Norfolk Va, US Director, Talent Management Strategy & Analytics Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. Position Summary The Director of Talent Management Strategy, Proc

Technical Architect - Data & Analytics Full Time / Contract (FTE/W2 / *) Newport Beach, CA 92660 Candidates from Local or CA are preferred for interview. Skills / Experience 12+ years in data engineering and analytics with 3+ years in a solution/technical architect role on enterprise-scale programs

Industry-recognized certifications in data science or cloud analytics, such as: • Microsoft Azure Data Scientist Associate (DP-100) • Databricks Certified Data Scientist or Machine Learning Professional • AWS Machine Learning Specialty • Google Professional Data Engineer or equivalent advanc

About The Role The Fraud Analytics Specialist will play a critical role in safeguarding the organization against fraud by conducting root cause analysis of fraud events, evaluating existing controls, and designing or enhancing detective and preventative measures. Collaborate with Data Science to exp

A progressive marketing firm located in Houston is seeking a dedicated marketing professional to drive campaign strategy and execution.The successful candidate will manage and optimize digital advertising across various platforms such as Google Ads, Facebook, and LinkedIn.Strong qualifications in ma

A leading waste management firm is on the lookout for a Senior Manager in Customer Data & Analytics to shape data strategies that impact its Customer businesses.

Avetta’s Analytics Consultant is a client-facing individual contributor responsible for leading the delivery of high-impact, data-driven insights and scalable analytics solutions for Avetta clients and internal stakeholders. Contribute to the evolution of Avetta’s analytics ecosystem through inn

Ideal candidates will have 8+ years in ETRM systems, strong analytical and communication skills, and proficiency in Power BI and Python for data analytics.

A leading global professional services firm is seeking a Partnership Transaction Modeling Manager in Houston, Texas.This role involves providing tax advisory services on joint ventures and partnerships, preparing financial models, and supporting client needs.Candidates should have at least six years

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