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Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Health-Dental / 401k with 4% matching / 3 weeks PTO + Holidays / Tuition assistance / Career growth / Work-Life Balance - As a Customer Service Specialist, you will: Provide exceptional customer service by answering inquiries and resolving issues through phone, email, and chat support; Maintain a hi

Competitive pay / Medical-Dental-Vision-Life-Disability / 401k program / PTO: Holidays-Sick-Vacation / FSA - As a Customer Experience Associate at Home Chef, you will: Handle incoming customer inquiries and provide excellent customer service through phone, email, and chat support; Resolve customer c

Email-Chat only, No Phones / Competitive Hourly Pay / Comprehensive Employee Benefits Package - As a Chat and Email Support Agent at Primex Family of Companies, you will: Provide exceptional customer service through chat and email channels by promptly responding to inquiries, resolving issues, and a

[Customer Support / Remote] - Anywhere in U.S. / Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Follow company policies and procedures to accurately document and track customer interactions; Utilize multiple computer systems to access and input customer information; Provide timely and accurate responses to customer inquiries and requests; Foster positive relationships with customers by actively listening and empathizing with their needs...Hiring Immediately >>

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job Title: Operations Support SpecialistJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: Top SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local *The Opportunity:CACI is seeking a skilled and motivated Operations Support Specialist to provide critical operations support for our globally deployed signal processing systems and their related applications. The ideal candidate will offer technical support for Linux, Cisco, and other proprietary systems. They will play a key role in managing the network connections during system deployments, troubleshooting when issues arise, and act as a point of contact during software maintenance and other events. This position requires networking expertise, strong communication skills, the ability to multi-task during high work volume times, and a knack for quickly diagnosing and resolving issues. The successful candidate will need a holistic understanding of both the individual components and the system as a whole to ensure that all parts work together efficiently and effectively.Note: This is NOT a teleworking role. Daily activities are onsite work only.Responsibilities:Deliver comprehensive support for global systems and associated applications across the programProvide technical assistance for Linux, Cisco, and various proprietary systemsSupport current and upcoming software migrations, including RHEL updatesContribute to the planning, execution, and troubleshooting of software release lifecycle processesAct as a liaison between technical and non-technical stakeholdersEngage in professional and inquisitive communication via phone, email, and chat platformsIdentify, report and communicate all known issues to the appropriate personnelProvide operational updates when necessary (daily/weekly/monthly reports)Effectively manage multiple tasks during periods of high workload; document issues via JSM, troubleshoot, and communicate efficientlyRapidly diagnose and either resolve or escalate issues based on their type and severityRecognize potential risks and create strategies to mitigate them, utilizing the Change Control Process, as necessaryTrain, educate, and mentor team members on troubleshooting and triaging complex systems engineering problemsEnsure all operational reporting is completed in accordance with service level agreements and program expectationsEfficiently manage and prioritize reported/discovered issues, escalate when necessary, and maintain a focus on system availabilityOccasional overtime and on-call support may be requiredQualifications:Required: Active Top Secret, with SCI eligibility (TS/SCI preferred)Bachelor’s degree in Computer Science, Systems Engineering, Information Technology, or a related fieldMinimum 5 years of related experienceSecurity+ certification, or the ability to obtain it within 90 days of employmentDemonstrated experience with Linux, Cisco, and other proprietary systemsRobust understanding of network protocols, server administration, and storage solutionsExperience with computer networking devices (routers, switches, firewalls)Capability to thrive in a fast-paced environment with evolving prioritiesExceptional problem-solving and analytical skillsStrong communication and interpersonal skillsAbility to train and mentor team membersDesired:Relevant certifications (such as CompTIA Linux+, Cisco CCNA, RHCE/RHCSA) are preferredKnowledge of programming languages and scriptingFamiliarity with containerization technologiesPrior Military service and/or experience working with Military Service groupsExperience with ticketing systems such as Remedy, Jira Service Management, Confluence, or ServiceNowExperience with SIGINT data processing/technologyHigh comfort level working with technology in a fast-paced environment-What You Can Expect: A culture of integrity.At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.An environment of trust.CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.A focus on continuous growth.Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.The proposed salary range for this position is: $86,600 - $181,800CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.Department:Infrastructure/System Administration

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their investment with our platform. As a proud member of the Missionforce team, this role supports customers operating within the National Security (NatSec) sector, including defense agencies, intelligence communities, and other mission-critical government organizations. This role functions as an extension of the customer's workforce and a trusted advisor, providing guidance and advice to customer organizations operating in complex, high-stakes environments. The CSM is responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and problems — with a deep understanding of the unique compliance, security, and mission-driven requirements inherent to the NatSec landscape.We are looking for candidates who have experience supporting customers in one or more of the following industries:National Security (NatSec) – Serve defense, intelligence, and law enforcement agencies in implementing secure cloud solutions that meet stringent government security standards, requiring understanding of government procurement processes and compliance frameworks, with Secret or Top Secret/SCI security clearance required.This is an Individual Contributor position.Responsibilities:Customer Accountability and Value AlignmentServe as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.Coordinate all deliverables the customer is entitled to, overseeing the experience throughout the Signature lifecycleApply the correct processes to address customer needs and ensure value is delivered through the Signature offer.Successfully align with and manage both Business and Technical Stakeholders, focusing on aligning Business Value and Technical Goals to the Signature offer.Prioritize the most urgent work activities, organize tasks to avoid missing key steps, and create basic plans to focus time, taking responsibility for assigned tasks.Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.Conduct enablement sessions on opportunity and case management, forecasting, pipeline hygiene, knowledge creation, and omni-channel routingShare best practices for sales and service process optimization, data quality, and customer experienceStrategic Advisory and Stakeholder ManagementDrive adoption of Sales and Service Cloud features with reps, agents, managers, supervisors, and ops teamsTrack usage metrics (opportunity updates, activity logging, forecast submissions, report usage, case resolution times, knowledge article usage, channel adoption, and CSAT scores)Develop and maintain strong relationships at key stakeholder levels, including cultivating executive-level relationships within customer IT and business leadership.Act as a trusted advisor by gaining trust through mutual goals, understanding the customer’s business model, and applying proven solutions to their problems.Solidify partnership commitments and drive innovation aligned with customers' business challenges.Increase customer engagement with products and services and identify major organizational barriers to customer success.Partner with more experienced team members to solve complex problems and develop strategic success plans when needed.Conduct quarterly reviews of feature usage to drive adoption of tools like Journey Builder or Commerce Promotions, ensuring platform stability and performance.Identify underutilization of contracted entitlements (e.g., messaging volume or GMV tiers) and align platform features with customer priorities to increase throughput.Technical Health, Adoption, and Risk ManagementAI Literacy: Proficiency in using AI agents to automate routine tasks such as meeting summaries, QBR data collection, and initial health monitoring.Prompt Engineering Basics: Ability to use natural-language commands to guide AI agents in retrieving accurate customer data and generating first drafts of success plans. AI Engagement Monitoring: Using AI-driven sentiment and intent analysis to flag early customer concerns for human intervention. Collaborative Learning: Actively seeking out "Agentblazer" training and certifications to stay current on autonomous agent capabilities.Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask effective diagnosis questions, and align platform features with customer priorities and roadmaps.Proactively monitor and conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.Serve as the primary interface for major incidents (e.g., checkout failures or email deliverability drops) to protect peak revenue.Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.Form a clear plan for client engagements, communicate clearly and proactively with collaborators, and keep the customer goal central to decision-making.Escalate complex automation, data model, routing, or integration questions to technical resourcesRequired Qualifications: Active TS/SCI Security ClearanceThis candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.Eligible Locations:Washington D.C. metro area DC, Maryland, Virginia (Hybrid) OR Hawaii (Remote)Experienced business professional, preferably with 3+ years of relevant industry expertise in Customer Success, SaaS platform use, or related fields. Strong consulting skills and demonstrated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.Possess industry-relevant expertise and begin honing skills in a relevant functional area. Should understand the broad impact of the industry on the customer’s business.Excellent communication skills to articulate technical issues to diverse audiences and the ability to translate technical concepts into business terms.Actively seek out relevant learning activities, approach obstacles as growth opportunities, and seek experienced mentors to accelerate personal developmentCloud/Platform Requirements: 3-4 years experience supporting customers using Sales Cloud and Service Cloud.Working knowledge of core features:Sales Cloud: Leads, Accounts, Contacts, Opportunities, Forecasting, Reports & DashboardsService Cloud: Cases, Knowledge, Queues, Service Console, Omni-Channel routingUnderstanding of Sales (lead-to-cash, opportunity management, pipeline management) and Service (case management, escalation, SLA management) processes.Familiarity with Sales Cloud automation (workflows, process builder, flows for sales processes) and Service Cloud automation (email-to-case, web-to-case, case assignment rules, macros)Ability to demonstrate Lightning Sales/Service Console and mobile appKnowledge of common sales (territory management, lead assignment, opportunity stages) and Services (case deflection, knowledge management, multi-channel support) use cases.Preferred Qualifications:Sales Cloud Consultant and Service Cloud Consultant certificationsFull Scope PolygraphPrior consulting experience supporting the U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agenciesAdditional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).Experience with Einstein for Sales (lead scoring, opportunity insights, activity capture) and Service (case classification, article recommendations, next best actions).Understanding of how Sales Cloud integrates with marketing automation and service tools and how Service Cloud integrates with telephony, chat, messaging, and self-service portals.Note: this role is office-flexible, and the expectation is to be in-office a minimum of three (3) days per week. 3-day in-office expectation applies only to DMV-based employees.This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $123,100 - $273,000 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $147,400 - $298,400 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.SummaryLocation: District of Columbia - Washington; Virginia - Herndon; Maryland - Washington DC Metro - Remote; Virginia - Mclean; Hawaii - RemoteType: Full time

This nonsupervisory position provides operations, administrative, and logistics coordination support for operational, technical, administrative, logistical, information coordination services, and subject matter expertise to the Mobile Detection Deployment Program (MDDP). Salary: $30/hr - $35/hr Locations: • Fort Dix, NJ, • Herndon, VA, • Indianapolis, IN, • Mobile, AL, • Novato, CA, • Portland, OR, • Denver, CO, • Washington, DC This position supports travel to CONUS and OCONUS sites throughout the 54 US States and Territories. • Tailor products and services listed below to the specific locality supported, based on unique constraints and/or environmental factors in each case., • Develop and support implementation of MDDP CBRN deployment plans and strategies that are tailored to the operating environments., • Interface with various DHS provided toolsets, including, but not limited to, ArcGIS, HSIN, and others, in support of MDDP data / knowledge management., • Manage and coordinate MDDP tasking systems, operational requests, and MDDP deployment data., • Support document development, strategic planning efforts, and assist in the implementation of policies and procedures to sustain chemical, biological, radiological, and nuclear detection operations., • Identify MDDP training requirements and develop MDDP training plans., • Create an MDDP training and exercise documentation system., • Administer MDDP property management, including fleet management and equipment inventory support as requested, which may include travel to MDDP locations across the United States, • Inform development of operational support products, including concept of operations (CONOPs), standard operating procedures (SOPs), job aids, brochures, and handbooks, and identify training and exercise requirements that promote a "systems" view of all operational support activities and CBRN detection program and capabilities development., • Preference is given to those individuals who have advanced training and experience on an MDDP team, any of the National Guard CBRN Response Enterprise (CRE) elements including the Civil Support Team (CST), CBRNE Enhanced Response Force Package (CERFP), and Homeland Response Forces (HRF) current/retiring Coast Guard Strike Team, Army Tech Escort or Special Forces CRD, or other DOD/DHS/DOJ special CBRNE team members, • Knowledgeable of the following types of representative R/N detection equipment: Personal Radiation Detectors (PRD) (Spectroscopic/Non-Spectroscopic) (examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nanoRaider, and Kromek D3S); Human Portable Radiation Detection Backpacks (examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec); Radiological Isotope Identification Devices (RIIDs) (High-Res/Low-Res) (examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX); Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701; Auxiliary Equipment: Radios, Radioactive Material Sources., • 5 years minimum operational experience logistics, planning, analysis, database management, project management, and writing government documents, • Understanding of CBRN detection operations including planning, documenting, and reporting information., • Possess National Incident Management System (NIMS) and Incident Command Structure (ICS) certifications and courses (i.e. ICS 100, 200, 700), • Demonstrates robust tracking, planning, logistical, and writing skills., • Demonstrates ability to use a variety of tracking and analysis applications/software, clear communication skills, and innovation., • Ability to learn and adapt to changes in policy, requirements, and programmatic needs., • Secret Security Clearance, • CBRN subject matter expert, • Able to carry equipment up to 50lbs., • Have a Commercial Driver's License Class B (CDL B) or ability to obtain within 3 months following contract award, • Possess excellent verbal and written communication skills, • Proficiency with Microsoft Office Suite for performance of duties, • Be able to read, write, and speak English fluently DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more. DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration. DAWSON's career portal utilizes a third-party applicant tracking system that allows us to send and receive messages, along with our official DAWSON email addresses. Recruiting emails from DAWSON will only come from @dawsonohana.com or @msg.clrco.com. DAWSON will never: Ask you to send money or purchase equipment as part of the hiring process; Require you to download any apps to interview such as Teams, WhatsApp, etc.; Conduct interviews via Teams chat or messaging-only platforms; or Request banking information outside of secure onboarding steps. To verify current opportunities, use this official careers page. If you are ever unsure about DAWSON roles and communications, contact us at recruiting@dawsonohana.com before taking action.

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support.

Job Description Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down—it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We are looking for an Account Executive, Enterprise. Account Executives have a critical role and responsibility to deliver new client acquisition in zero-base accounts, while also ensuring successful relationships and revenue growth with existing customers. OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals. Your Mission The Account Executive (AE) is responsible for consistently generating, qualifying, and executing opportunities that support our customers in the pursuit of becoming more trusted organizations and drive revenue for OneTrust. AEs are expected to use their thorough knowledge of the industry and excellent value-based sales skills to create the best solutions and solve complex customer problems. AEs must bring useful insights and best practices to customers and prospects. As an Account Executive, Enterprise, you will: Meet or exceed quota Conduct outreach to generate pipeline consistently even when engaged in closing activities Demonstrate resourcefulness to identify & leverage stakeholders, leaders, and champions to drive execution of the sales strategy appropriately Work effectively in a cross-functional manner with Business Development, Partner Channel, and Solutions Engineering to successfully land and expand key accounts Utilize two-sided discovery & impeccable communication to understand the customers' needs and articulate valuable solutions Understand key competitors and their strategies to clearly differentiate OneTrust's solutions in the marketplace Establish customer relationships that enable OneTrust to be viewed as a trusted advisor Manage and optimize a targeted geographic territory You Are/Have You are someone with a hunting mentality and consultative approach. You bring curiosity, innovation, authenticity, leadership, and integrity to your work. You have experience communicating with C-Level Executives effectively, and you are confident in your communication skills. You approach new prospecting activities and deal-advancing activities with the utmost balance, and you are well-disciplined in sales processes and CRM hygiene. Your experience includes: Strong experience selling B2B Enterprise-level software or related technologies, ideally 10+ years, but exceptions may be made for the right candidate Previous experience in Value Selling Strong track record of performance with landing net new logos while growing and supporting existing key accounts Previous experience running sales presentation/demos Familiarity with Salesforce.com or similar CRM solution Extra Awesome Experience in Privacy, Security, Third-Party Risk management, Compliance Experience directly selling into the Information Security department CIPP/E or CIPM certified Trained in Command of Message For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $112,500—$168,750 USD Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers. Resources Check out the following to learn more about OneTrust and its people: • OneTrust Careers on YouTube, • @LifeatOneTrust on InstagramYour Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com. Our Commitment to You When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.

Job Description Overview: Job Title: NOC Technician Work Location: Herndon, VA Schedule: Full-Time FLSA Status: Exempt Due to the nature of the work and contract requirements, U.S. citizenship is required. Responsibilities: We are seeking a qualified NOC Technician to support our Network Operations Center and join the Visionary Solutions team! This position will perform various user problem analyses, monitor the network management systems, and ensure they provide professional solutions to customer requests and/or issues. • Resolve technical problems and answer queries by telephone or self-service ticket to support internal and external customer computer hardware, software, network, system/application access, and telecommunications systems., • Maintain a high customer service focus, exhibiting expertise, timeliness, and professionalism while interfacing with users and senior personnel., • Monitor helpdesk channels, such as phones, email, and web chat, for maximum efficiency and connectivity and provide prompt guidance and support for our customers' issues., • Ability to maintain 24/7 network operations coverage; potential shifts include day, night, weekends, and holidays., • Effectively communicate with customers, colleagues, and senior personnel to effectively diagnose problems, explain technical solutions to users, and provide step-by-step guidance to ensure satisfactory resolution., • Responsible for determining the severity and complexity of a reported issue and, if necessary, escalating it to the appropriate specialist for assistance., • Maintain accurate documentation of all customer requests, services provided, and status updates., • Document and escalate issues to support as necessary. Required Qualifications: • An HS degree or equivalent is required; a bachelor's degree in engineering, computer science, information technology, or a related field is preferred., • A year (1+) or more years of experience working with networking and operating systems, including computer software, hardware, and networking applications preferred, not required., • Basic understanding or knowledge of networking fundamentals, including OSI Model, TCP/IP, DNS, and DHCP., • Must be passionate about network engineering, technology and/or related field and demonstrate a strong commitment to continuous learning., • Must be able to pass a background check and drug test., • Strong organizational skills and the ability to manage multiple tasks and prioritize projects., • Excellent oral and written communication to express complex technical concepts effectively., • Experience using enterprise ticketing and monitoring tools such as Service Now and/or SolarWinds preferred, not required. Possible Shift Schedules: 10-hour shifts 4-3-3-4 Same Shift Morning Shift: 6:00 am – 4:00 pm Mid Shift: 2:00 pm – 12:00 am Night Shift: 10:00 pm – 8:00 am Physical Requirements: The work is performed in an office environment and is primarily sedentary in nature. The individual must remain stationary for prolonged periods and alternate between different stationary positions. The individual must also be able to move about the office at times. This position requires the ability to communicate frequently. This position may occasionally require the ability to ascend stairs, reach, stoop, kneel, lift light to medium objects, view and operate a computer, keyboard, telephone, and other office equipment, and withstand moderate noise and temperatures. This position requires shift work to maintain 24/7 operational needs. Individuals must be available to work evenings, nights, weekends, and holidays to ensure access to mission-critical work and end-users at all times. Visionary Solutions EEO: Visionary Solutions, LLC. is committed to utilizing technology to transform real-world problems into innovative solutions. By ensuring we provide the right resources at the right time, our purpose as a partner is to provide experience from idea to application, encompassing a wide range of complex systems and utilizing technical skills, hands-on experience, and critical thinking abilities to achieve our customer’s success. We are always searching for dedicated and passionate people to join our team. Visionary Solutions is an equal opportunity employer (EEO) focused on creating a culture of trust, equity, and inclusion. All qualified applicants are invited to apply to our openings and will receive equal consideration for employment, regardless of race, color, gender identity, religion, age, sex, sexual orientation, national origin, disability status, veteran status, or any other characteristic protected by law. In doing so, we affirm our commitment to foster a workplace environment free from unlawful discrimination, harassment, and retaliation.

Job DescriptionHelp Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline assistance to external users in a 24/7/365 environment. This role serves as the first point of contact for customers, government partners, and business users seeking technical assistance, system guidance, and issue resolution. You will manage inbound support requests through phone, chat, email, and ticketing systems, providing exceptional customer service while troubleshooting application and access issues. Responsibilities include incident intake, problem triage, documentation, escalation management, and ongoing communication with users regarding ticket status and resolution progress. Success in this role requires strong technical aptitude, excellent communication skills, and the ability to thrive in a rotating shift environment supporting mission-critical operations. What You’ll Bring: High school diploma or equivalent 1+ year of IT help desk, service desk, or technical customer support experience Working knowledge of Windows, Microsoft Office, and web-based applications Strong written and verbal communication skills with a customer-first mindset Ability to work rotating shifts, including nights, weekends, and holidays U.S. Citizenship and ability to pass a background investigation Preferred Qualifications: Bilingual English/Spanish skills CompTIA A+, HDI, or similar technical/customer service certifications Experience with enterprise ticketing tools such as ServiceNow Familiarity supporting government, trade, or large-scale external customer environments Prior experience in regulated, public sector, or high-volume help desk settings If you enjoy solving problems, helping customers, and working in a collaborative technical environment, this is an excellent opportunity to grow your IT support career.

Job DescriptionAbout The RoleWe are seeking an Entry Level NOC Technician to join our Network Operations Center team in Herndon, VA. This position is responsible for monitoring network systems, troubleshooting technical issues, supporting customers and end users, and escalating issues when additional technical expertise is needed. This is an excellent opportunity for someone interested in building a career in network operations, IT, or network engineering. Candidates with strong technical aptitude and a willingness to learn are encouraged to apply.Why Consider This Opportunity?This is a great opportunity for an entry level IT or networking professional to gain hands-on experience in a mission-critical Network Operations Center environment. The role offers exposure to network monitoring, technical troubleshooting, enterprise support systems, and network engineering while working alongside experienced technical professionals. What You'll Do • Monitor network management systems and helpdesk channels to identify and respond to technical issues., • Troubleshoot and resolve problems involving computer hardware, software, networks, system access, applications, and telecommunications., • Provide professional and timely technical support to internal and external customers., • Respond to support requests through phone, email, web chat, and ticketing systems., • Diagnose technical problems, explain solutions clearly, and provide step by step guidance to users., • Determine the severity and complexity of reported issues and escalate them to the appropriate technical team when necessary., • Maintain accurate documentation of customer requests, troubleshooting steps, services provided, and issue status., • Communicate effectively with customers, colleagues, and senior personnel., • Support continuous 24/7 network operations, including evenings, overnight shifts, weekends, and holidays.What We're Looking For, • High school diploma or equivalent required., • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field preferred., • 1+ year of experience with networking, operating systems, computer hardware, software, or networking applications preferred but not required., • Basic understanding of networking fundamentals, including OSI Model, TCP/IP, DNS, and DHCP., • Strong interest in network engineering, information technology, or a related technical field., • Excellent written and verbal communication skills., • Strong organizational skills with the ability to manage multiple priorities., • Ability to troubleshoot problems, think critically, and learn new technologies., • Experience with enterprise ticketing or monitoring tools such as ServiceNow or SolarWinds is preferred but not required., • Must be able to pass a background check and drug screening., • U.S. citizenship is required due to the nature of the work and contract requirements. Full time, Onsite Schedule 10:00 PM – 8:00 AM

Job Description Job Title: Service Desk Technician Job Summary The Service Desk Technician I serves as the first point of contact for IT incidents and service requests, with an expanded focus on shift-left support, automation utilization, and proactive issue resolution. This role is responsible for resolving a higher volume of incidents at first contact by leveraging advanced troubleshooting techniques, knowledge-centered support (KCS), and automation tools. Key Responsibilities · Serve as the primary point of contact for all IT support requests via phone, chat, email, and self-service portals · Perform advanced first-level troubleshooting across endpoints, applications, and access management · Resolve a broader range of issues at Tier 1 through shift-left practices, minimizing escalations to Tier 2 · Utilize and execute automation tools for routine tasks (e.g., account unlocks, software installs, device remediation) · Identify repeat issues and contribute to automation opportunities and process improvements · Create, update, and maintain knowledge base articles following Knowledge-Centered Service (KCS) practices · Actively promote and guide users toward self-service capabilities and automation tools · Monitor ticket queues and proactively address aging tickets to maintain SLA/SLO compliance · Ensure accurate, detailed, and standardized documentation of all incidents and requests · Collaborate with Tier 2/3 teams to refine troubleshooting steps and reduce future escalations · Participate in continuous improvement initiatives, including problem management and root cause analysis · Provide high-quality customer service with clear communication and expectation setting Required Qualifications · 1–3 years of experience in a service desk or technical support role · Strong working knowledge of: o Windows OS and endpoint environments o Microsoft 365 / cloud-based collaboration tools o Active Directory / identity and access management · Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy) · Demonstrated ability to troubleshoot beyond basic scripts and resolve issues independently · Strong written and verbal communication skills. Preferred Qualifications · Industry certifications (e.g., CompTIA A+, HDI Support Center Analyst, ITIL Foundation) · Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred) · Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF) · Exposure to remote monitoring and management (RMM) tools · Experience in a Knowledge-Centered Service (KCS) environment \nCompany Description Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support. Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient information, and supporting the seamless workflow of prescription orders. Efficiently manage a high volume of inbound and outbound communications, including calls and live ch

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

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Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

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Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Government Jobs - FT Hourly W BN - $37,589.Annually Loudoun County Animal Services (LCAS) is looking for an enthusiastic and compassionate individual to join the customer service team at our state-of-the-art Animal Services facility in Leesburg, Virginia.