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Job DescriptionDescription: Sioux Falls, SD | On-Site $17–$19/hour + up to $450/month in performance-based bonuses Monday–Friday | No weekends Build a Career. Earn Flexibility. Make an Impact. Who we are looking for: Detail-oriented, adaptable, and accountable professionals who take pride in accurate work, enjoy solving problems, and thrive in fast-paced, high-volume environments. About Goal Solutions At Goal Solutions, we support borrowers and clients through technology, data, and financial services expertise. We are growing and looking for customer-focused professionals who want to do meaningful work in a diverse, inclusive, and authentic team environment where people work hard, support one another, and celebrate wins together. Operations at Goal: How This Role Fits In Our Operations team ensures loan servicing work is processed accurately, efficiently, and on time. As an Operations Processor, you’ll support daily servicing operations by processing transactions, researching account issues, maintaining documentation, and partnering with internal teams and vendors to keep work moving. What You’ll Do You will process loan servicing activity while ensuring transactions, account updates, documentation, and issue resolution are completed accurately and in accordance with established procedures, compliance requirements, and service expectations. Impact You’ll Make in This Role • Process servicing activity accurately and efficiently., • Research and resolve account discrepancies, payment issues, and disputes., • Maintain complete, accurate, and audit-ready documentation., • Support timely resolution of borrower, client, and operational issues., • Help maintain strong operational performance and client trust. Key Role Responsibilities • Process loan servicing transactions, including UCC filings, transfers, account updates, and other servicing activities., • Handle payments, refunds, adjustments, and reconciliation with a high level of accuracy., • Research account information across multiple servicing platforms and internal systems., • Investigate and resolve account discrepancies, disputes, and servicing issues., • Maintain clear and complete documentation of account activity., • Track documents and other servicing requirements through completion., • Partner with internal teams, vendors, clients, and borrowers to complete time-sensitive work., • Perform data entry and administrative servicing tasks., • Follow standard operating procedures and documented Best Practices., • Meet established quality, productivity, and service-level expectations., • Maintain a high degree of awareness around information security and data privacy., • Adhere to all compliance, regulatory, client-specific, and operational guidelines. Who Thrives in This Role The most successful Operations Processors are accurate, accountable, adaptable, and motivated by solving problems and keeping work moving. • Thrives in a fast-paced, high-volume, detail-oriented environment., • Maintains accuracy and attention to detail while working efficiently., • Takes ownership of issues and follows them through to resolution., • Adapts quickly to changing priorities, processes, client needs, and business demands., • Comfortably learns and navigates multiple systems, technologies, and procedures., • Manages multiple tasks while meeting quality, productivity, and service-level expectations., • Communicates clearly and professionally with borrowers, clients, vendors, and team members., • Brings a positive, reliable, team-oriented mindset and strong work ethic. What You Bring • 2+ years of experience in operations, banking, finance, insurance, mortgage, or a related field., • Experience with transaction processing, account research, or loan servicing., • Strong attention to detail and ability to manage multiple priorities., • Ability to follow documented procedures accurately and consistently., • Strong written and verbal communication skills., • Comfort working in a metrics-driven environment where quality and productivity both matter. Minimum Qualifications • 2+ years of experience in operations, banking, finance, insurance, mortgage, or a related field., • Experience with transaction processing, account research, or loan servicing., • Experience managing multiple priorities and time-sensitive workflows., • Strong attention to detail and commitment to accuracy., • Ability to follow documented Best Practices and Standard Operating Procedures., • Clear, concise, and professional communication skills. Preferred Experience • Consumer lending or student loan servicing experience., • Bachelor’s degree., • Familiarity with CRM systems or servicing platforms, including Salesforce., • Experience working in regulated or compliance-driven environments., • Experience with payment processing, reconciliation, account maintenance, or dispute resolution., • Experience meeting productivity, quality, service-level, or performance goals. Career Growth at Goal Operations Processing can be a strong foundation for long-term career growth at Goal Solutions. Team members build experience in loan servicing, transaction processing, account research, documentation, compliance, and financial services operations. For the right person, this can support a path toward advanced or specialized operational roles when business needs, performance, and readiness align. • Operations Processing Leadership, • Customer Service, • Default Prevention, • Recovery & Collections, • Quality Assurance, • Training & Development, • Compliance, • Business Operations or other specialized servicing and operational roles Work From Home Opportunity Goal Solutions offers eligible employees the opportunity to participate in our Work From Home (WFH) program. WFH is a performance-based benefit and is not guaranteed. Eligibility is based on business needs, role requirements, tenure, quality, productivity, policy compliance, good standing, and performance. Top performers may earn additional workplace flexibility after meeting and maintaining established program requirements. Why You’ll Love Working Here People stay at Goal Solutions because they can grow, contribute, and make a meaningful impact while being part of a team that supports one another. Our environment is fast-paced and performance-driven, but also collaborative, authentic, inclusive, and people-focused. Benefits Include • Competitive hourly pay plus performance-based bonus eligibility of up to $450/month., • 401(k) with 4% company match., • Medical, dental, and vision coverage., • Annual HSA contribution., • Life insurance, disability, and critical illness coverage., • Birthday holiday and two Community Days., • Free snacks and beverages in the office., • Paid Parental Leave and generous PTO., • Tuition reimbursement., • $2,000 Vacation Incentive after 3 years plus Sabbatical., • Wellness funds, community funds, and more. Job Posting Disclaimer This job posting is intended to be a general representation of the responsibilities and requirements of the role. It may not be all-inclusive, and responsibilities and requirements are subject to change based on business needs, client requirements, and operational priorities. Requirements:

Job DescriptionSince 1976, Furniture Mart USA has been more than just a furniture retailer, it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too. Join a team that’s built on trust, teamwork, and a shared commitment to excellence. Whether you're just starting out or looking to take your career to the next level, Furniture Mart USA is where your future begins. Our mission is simple: Transform houses into homes, employees into family, and customers into friends. If you share our vision and values, we invite you to join our team. SUMMARY: The Pricing & Merchandise Analyst is an individual-contributor role responsible for retail and cost pricing strategy and product lineup architecture across the merchandising division. This role sets and maintains price points, price families, and margin targets, and manages the structure of the product lineup (good-better-best positioning, item rationalization, and assortment gaps) that the rebuying team executes against. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Develop and maintain retail pricing strategy, including price-point architecture, margin targets, and price-change governance across categories., • Analyze cost changes from vendors and recommend retail price adjustments to protect margin while remaining competitive., • Maintain the product lineup structure (good-better-best tiers, price-family gaps, item counts per category) and flag lineup gaps or overlaps to merchandising leadership., • Partner with rebuyers on new item setup, cost updates, and item deactivation to ensure pricing accuracy at the point of entry., • Conduct competitive price benchmarking and market analysis to maintain unique pricing models geographically., • Model the margin and lineup impact of proposed assortment or pricing changes before implementation., • Maintain pricing and lineup documentation/reporting for use by the VP of Merchandising and category teams., • Audit live pricing for accuracy and consistency across systems and channels. QUALIFICATIONS • Bachelor's degree in business, finance, economics, or a related analytical field., • 2-4 years of experience in pricing analysis, merchandise planning, or category management; retail or furniture industry experience preferred., • Strong Excel modeling skills; experience with pricing or business intelligence tools (e.g., Power BI, Tableau) a plus. KEY COMPENTENCIES: • Strong quantitative and financial modeling skills, with sound judgment on margin trade-offs., • Ability to translate pricing/lineup analysis into clear recommendations for non-analyst stakeholders., • High attention to detail; comfortable owning pricing accuracy across a large item count., • Self-directed; capable of prioritizing analytical work without day-to-day oversight of a team. BENEFITS: WHAT"S IN IT FOR YOU? • As a full-time member of our Furniture Mart USA family, you will enjoy:, • Paid training, • Full benefits package: Medical, Dental, Vision, Life, Disability, Paid Time Off, and more, • 401(k) with employer match, • Big employee & family discounts on furniture and mattresses Furniture Mart USA is an Equal Opportunity Employer #hc262825

Job Description BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation. As an Accounting Advisory Supervisor, you'll leverage your experience to help clients strengthen their financial operations, improve reporting processes, and make informed business decisions. This role involves performing bank reconciliations to ensure cash balances are correct, reconciling balance sheet accounts to maintain the integrity of financial statements, and leading month-end close activities such as journal entries, accruals, and variance analysis. Additionally, the position requires creating and analyzing financial reports that comply with GAAP and client-specific requirements, while collaborating with clients and internal teams to resolve accounting issues and improve processes. Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. Note: This position is onsite for candidates located in Sioux Falls, SD. Candidates residing elsewhere in the U.S. who are within commuting distance of a BPM office will be expected to follow a hybrid work schedule. What you get: • Total rewards package: From flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility, • Well-being resources: Interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs), • Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself, • Professional development opportunities: A learning culture with CPA exam resources and bonuses, a coach program, and live classes, workshops, and seminars through BPM University, • Be part of a purpose-driven organization: Values people, community, and sustainability, where BPM's B Corp commitment is reflected in the way we work and support one another. Who is successful at BPM:, • Caring people who put others first, • Self-starters who embody the BPM entrepreneurial spirit, • Authentic individuals with a diverse point of view, • Lifelong learners with a drive to excel, • Resilient people who rise to the occasionResponsibilities:, • Manage and execute complex accounting and advisory engagements for diverse clients., • Review financial statements, journal entries, and ensure compliance with GAAP., • Assist with client onboarding and relationship management., • Oversee work performed by Associates and provide coaching and feedback., • Perform technical research and draft clear, concise memos., • Identify opportunities to expand services and add value for clients., • Utilize ERP systems and accounting platforms (QuickBooks, Sage Intacct, NetSuite)., • Collaborate with cross-functional teams to deliver integrated solutions.Requirements:, • Education: BS/BA in Accounting, Finance, or Business Management., • Certification: CPA license or eligibility preferred., • Minimum 3–5 years in public accounting or industry accounting function., • Strong knowledge of GAAP and accrual accounting., • Familiarity with tools like Bill.com, Expensify, Ramp, Concur is a plus., • Excellent communication and leadership abilities., • Advanced proficiency in accounting software and ERP systems., • Ability to manage multiple priorities and meet deadlines., • Entry Level Skills: Proficiency in handling complex accounting tasks, and consistently delivering high-quality work., • Intermediate Skills: Ability to create a wide range of asset and liability reconciliation schedules, assemble complete financial statements with minimal supervision, and suggest journal entries with complete supporting schedules., • Advanced skills: Demonstrating leadership potential by understanding scheduling of team members and allocating work; performing in-depth financial analysis and applying or researching complex accounting principles. Compensation reflects multiple factors including experience, certifications, skills, and geographic differentials, The salary range provided is intended for candidates in the San Francisco Bay Area who meet the minimum requirements of the position. Candidates who do not reside in the San Francisco Bay Area, do not meet the minimum requirements, or exceed the requirements are encouraged to apply and a recruiter will provide you with a range specific to your location and qualifications. Wondering if you should apply? At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. * BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance. * Recruitment Fraud Warning: BPM LLP will never ask candidates to pay money, purchase equipment or gift cards, or provide financial information as part of the hiring process. All official communications regarding interviews and job offers will come exclusively from an email address ending in @bpmcpa.com or @bpm.com. If you receive a suspicious communication, please verify it through BPM’s official recruiting channels. Please note: this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description HR & Payroll Administrator Position Overview Job title HR & Payroll Administrator Company Guarantee Roofing and Sheet Metal of SD Department Administration / Finance Reports to Chief Financial Officer (CFO) Employment type Full-time, [Exempt / Non-exempt] Location [Office location], on-site Summary. Guarantee Roofing and Sheet Metal is looking for a detail-oriented HR & Payroll Administrator to own our full-cycle human resources and weekly payroll functions. This person will be the main contact for employees on pay, benefits, and HR questions, keep us compliant, and maintain records with a high level of detail and accuracy. As a second priority, the role supports accounting with day-to-day transactional work. The ideal candidate is comfortable with technology, especially timekeeping and ERP systems, has audit experience, handles confidential information with a high level of discretion, keeps documents well organized, and communicates professionally with employees, vendors, and customers. Primary Responsibilities — Human Resources & Payroll Payroll • Process weekly payroll for field and office staff with a high level of detail and accuracy, including hourly, salaried, overtime, and prevailing wage or certified payroll where required., • Review and approve timeclock data each week; resolve missed punches, job-code errors, and time-off entries with supervisors before payroll is finalized., • Administer deductions, garnishments, benefit contributions, and retirement plan withholdings., • Prepare and file all federal, state, and local payroll tax filings in house, including quarterly returns (941, state withholding and unemployment), annual filings (940, W-2/W-3), and new-hire reporting., • Maintain pay rates, classifications, and employee master data current in payroll and ERP systems. Mature use of systems to maintain records. Human Resources • Support the full HR cycle: recruiting and job postings, hiring, onboarding, status changes, and separations., • Oversee new-hire paperwork, I-9 and E-Verify compliance; the administrative team handles day-to-day interactions with new hires under this role's direction., • Administer benefits enrollment, open enrollment, COBRA, and carrier communications., • Track and manage leave (PTO, FMLA, workers' compensation) and coordinate return-to-work., • Maintain compliance with federal and state employment law, including wage and hour rules, required postings, and ACA reporting., • Support safety and training record-keeping (OSHA logs, certifications, licenses) in partnership with field leadership., • Maintain and update the employee handbook, HR policies, and job descriptions., • Serve as a confidential resource for employee relations matters and escalate HR issues to the President as needed. Secondary Responsibilities — Accounting Transactional Support • Support accounts receivable: prepare customer invoices, apply payments, and follow up on past-due balances., • Perform credit card reconciliations., • Provide support on accounts payable entry and record maintenance., • Provide backup coverage to accounting staff as needed. Systems, Audit & Document Management Technology • Serve as the go-to administrator for the timeclock/timekeeping system: user setup, job and cost codes, pay rules, and troubleshooting for field crews., • Use the company ERP/accounting system for payroll, job costing, AP/AR, and reporting., • Identify opportunities to automate manual processes and improve reporting. Audit & Compliance • Prepare schedules and documentation for workers' compensation, general liability, 401(k), and financial audits., • Respond to state agency, insurance, and benefit plan audit requests accurately and on time., • Perform internal reviews of payroll, timekeeping, and HR records to catch errors and control gaps. Document Management • Maintain organized, secure, and confidential personnel, payroll, and medical files in line with retention requirements., • Manage electronic filing systems and version control for HR and accounting documents., • Protect sensitive employee and company information and limit access to authorized personnel. Communication & Confidentiality • Employees: Answer pay, benefits, and policy questions clearly and respectfully for both field and office staff; explain paychecks, deductions, and enrollment choices in plain language., • Vendors & carriers: Work professionally with benefit brokers, insurance carriers, payroll providers, auditors, and suppliers., • Customers: Handle billing questions, payment follow-ups, and documentation requests (lien waivers, certificates, certified payroll) courteously and promptly., • Discretion: Handle salaries, personnel matters, medical information, and company financials with a high level of discretion and strict confidentiality., • Bilingual support: Where possible, communicate with Spanish-speaking employees on HR and payroll topics (bilingual English/Spanish is a plus). Qualifications Required • 3–5+ years of hands-on HR and payroll experience, preferably in construction, trades, or another hourly workforce., • Associate's or bachelor's degree in human resources, accounting, business, or a related field., • Working knowledge of federal and state wage and hour and employment law, with experience preparing payroll tax filings in house., • Experience with audits (workers' comp, benefit plan, or financial) and preparing audit support., • Experience with certified payroll, prevailing wage, or union payroll., • Basic accounting knowledge, • Strong skills in Microsoft Excel and Office 365., • Proven ability to handle confidential information with a high level of discretion., • Excellent written and verbal communication skills and a professional, service-minded approach., • Exceptional attention to detail and accuracy; highly organized, with the ability to manage deadlines and multiple priorities. Work Environment & Compensation • Office-based role with occasional visits to job sites or shop locations., • Standard business hours, with extra time sometimes needed around payroll deadlines, month-end, year-end, and audits., • Ability to sit for long periods and work at a computer; lift up to 25 lbs occasionally., • Compensation: $$XXk, plus health, dental, 401(k), PTO Equal Opportunity Statement Guarantee Roofing and Sheet Metal of SD is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. This job description is not an exhaustive list of duties. Responsibilities may change based on business needs. #hc267514

Job Description Sioux Falls, SD | On-Site $16–$18/hour + up to $400/month in performance-based bonuses Monday–Friday: 8:00 AM - 4:30 PM | No weekends Build a Career. Earn Flexibility. Make an Impact. Who We Are Looking For: Adaptable, resilient, customer-focused professionals who thrive in performance-driven environments, communicate confidently, and are motivated by helping borrowers find solutions while maintaining compliance and professionalism. About Goal Solutions At Goal Solutions, we support borrowers and clients through technology, data, and financial services expertise. We are growing and looking for professionals who want to do meaningful work in a diverse, inclusive, and authentic team environment where people work hard, support one another, and celebrate wins together. Recovery & Collections at Goal: How This Role Fits In Our Recovery & Collections team plays a critical role in helping borrowers navigate repayment solutions while protecting client assets and maintaining strong compliance standards. As a Collector, you will work directly with borrowers to resolve delinquent accounts, identify repayment options, provide outstanding customer service, and help borrowers successfully return accounts to good standing whenever possible. What You’ll Do You will communicate with borrowers through inbound and outbound calls, email, and other correspondence channels to resolve delinquent accounts, secure payments, and deliver solutions that support both borrower success and business objectives. Impact You’ll Make in This Role • Build positive relationships with borrowers through professional, solution-focused interactions., • Help borrowers understand their options and develop repayment solutions that fit their circumstances., • Improve account performance through effective follow-up and collection activities., • Protect client and company interests through accurate documentation and regulatory compliance., • Contribute to team performance goals while delivering high-quality borrower experience. Key Role Responsibilities • Place outbound calls to borrowers regarding past-due accounts and repayment solutions., • Receive inbound borrower calls and provide account assistance., • Negotiate payment arrangements and secure commitments to repay delinquent balances., • Educate borrowers on repayment options, account status, and available programs., • Encourage recurring payment enrollment and self-service account management tools when appropriate., • Update and verify borrower account information., • Document all borrower interactions and account activity accurately within servicing systems., • Process account transactions, payment arrangements, postponements, and account status updates., • Track and follow up on payment commitments to support successful account resolution., • Resolve borrower concerns and complaints professionally and efficiently., • Collaborate with servicing, operations, and recovery team members to resolve complex account issues., • Maintain compliance with company policies, client requirements, and applicable consumer lending regulations., • Meet established quality, productivity, and collection performance goals., • Perform ad-hoc projects and additional duties as assigned. Who Thrives in This Role The most successful Collectors are confident communicators who remain professional under pressure and enjoy helping customers find solutions. • Thrives in a fast-paced, high-volume, performance-driven environment., • Demonstrates persistence, resilience, and professionalism during difficult conversations., • Maintains composure while handling objections and challenging borrower situations., • Communicates clearly and confidently while building trust and rapport., • Balances empathy with accountability and business objectives., • Adapts quickly to changing priorities, procedures, and borrower circumstances., • Maintains strong attention to detail and accurate documentation., • Takes ownership of results while contributing positively to team success. What You Bring • Experience in customer service, collections, financial services, sales, or call center environments., • Strong verbal communication and active listening skills., • Ability to navigate difficult conversations professionally and effectively., • Strong problem-solving and negotiation abilities., • High level of accountability and time management skills., • Comfort working in a metrics-driven environment., • Proficiency with Microsoft Outlook, Word, and Excel. Minimum Qualifications • 1+ years of customer service, collections, call center, sales, or customer-facing experience., • Strong communication and relationship-building skills., • Ability to work in a fast-paced environment and meet performance goals., • Experience managing multiple priorities and tasks simultaneously., • Proficiency with Microsoft Outlook, Word, and Excel., • Ability to follow documented procedures, policies, and compliance requirements. Preferred Experience • Collections or debt recovery experience., • Consumer finance, loan servicing, banking, or financial services experience., • Experience working in compliance-driven or regulated environments., • Experience meeting productivity, collection, quality, or performance goals., • Experience with outbound call campaigns and payment negotiations., • Experience navigating multiple software applications simultaneously. Career Growth at Goal Collections can be a strong entry point into long-term career growth at Goal Solutions. Team members gain experience in borrower communications, negotiations, consumer finance, loan servicing, compliance, and account management. Career paths may include: • Collector II, • Senior Collector, • Collections Leadership, • Customer Service, • Operations Processing, • Quality Assurance, • Training & Development, • Compliance, • Business Operations or other specialized servicing and operational roles Work From Home Opportunity Goal Solutions offers eligible employees the opportunity to participate in our Work From Home (WFH) program. WFH is a performance-based benefit and is not guaranteed. Eligibility is based on business needs, role requirements, tenure, quality, productivity, policy compliance, good standing, and performance. Top performers may earn additional workplace flexibility after meeting and maintaining established program requirements. Why You'll Love Working Here People stay at Goal Solutions because they can grow, contribute, and make a meaningful impact while being part of a team that supports one another. Our environment is fast-paced and performance-driven, but also collaborative, authentic, inclusive, and people-focused. Benefits Include • Competitive hourly pay plus performance-based bonus eligibility of up to $400/month., • 401(k) with 4% company match., • Medical, dental, and vision coverage., • Annual HSA contribution., • Life insurance, disability, and critical illness coverage., • Birthday holiday and two Community Days., • Free snacks and beverages in the office., • Paid Parental Leave and generous PTO., • Tuition reimbursement., • $2,000 Vacation Incentive after 3 years plus Sabbatical., • Wellness funds, community funds, and more. Job Posting Disclaimer This job posting is intended to be a general representation of the responsibilities and requirements of the role. It may not be all-inclusive, and responsibilities and requirements are subject to change based on business needs, client requirements, and operational priorities.

Job Description Love public accounting but want a role with lots of personalized flexibility? Pearl Accounting believes work life balance is different to everyone, and each individual should be allowed to create a schedule that works best for them, not just choose from one of a handful of prescribed options. We offer significant scheduling flexibility for choosing when hours are worked as long as deadlines are met. If that appeals to you, consider joining our team! We are looking for a tax supervisor interested in fostering client relationships. The ideal candidate would be looking for a long-term career where they will be responsible for being the contact person for a group of clients. Client management experience is not required, as we will ease you into these responsibilities. Pearl Accounting is looking for a tax supervisor, but would consider a seasoned senior tax associate or a tax manager. This is a new position, as Pearl Accounting is a rapidly growing firm headquartered in downtown Sioux Falls with clients in over 20 states. Have great benefits you earned during tax season, like comp time, Fridays off in the summer, PTO, or health insurance where you’ve maxed out your deductible? Talk to us about a late fall start date so you can still utilize everything you’re earned. We’re flexible on the start date, just preparing for next tax season. Immediate responsibilities include: • Prompt responses to clients with questions about tax, accounting, and payroll, • Scan & organize tax return supporting workpapers, • Preparing individual, partnership, and S corporation tax returns, • Review tax return preparation by interns or entry level staff, • Client follow up for missing items, • Self-review for technical accuracy, • Assist with year-end tax planning, • Accurately track and record time spend on projects, • Help with preparation of W-2s and 1099s, • Review bookkeeping, • Assist with bookkeeping and payroll new client onboarding, • Perform advanced bookkeeping and payroll functions when needed, • Administrative tasks as assigned Responsibilities as you grow into this role: • Meet clients to discuss their tax information at the beginning of tax season, • Meet with clients to review their tax returns after they are prepared, • Sign tax returns, • Perform year-end tax planning sessions Technical Requirements: • Previous tax return preparation experience required, • Previous client relationship management experience a plus but not required, • Degree in Accounting or Finance, • CPA credentials obtained or in process, • Proficient in MS Excel and Word, • Experience with CCH tax products (prosystems fx or axcess) preferred but not required, • Experience with QuickBooks Online preferred Required Skills: • Care about doing what’s best for the client, • Responsive to client communications, • Ability to manage and appropriately prioritize multiple tasks, • Clear communication about workload, capacity, and when tasks will be completed, • Ensure deadlines are met, • Strong attention to detail and good analytical skills, • Ability to perform work accurately and efficiently, • Ability to work independently with minimal supervision Work Hours and Benefits: • This is a full-time salaried position, with hour-for-hour comp time for any hours worked over 40 per week during tax season, • Significant hour flexibility allowed as long as deadlines are met. Options including work the standard M-F 8-5, shift hours to accommodate family schedules, compress hours into four days to enjoy three-day weekends, or work a school schedule with summers and holidays off. Willing to consider any schedule the candidate would prefer., • Partial work from home opportunities available if candidate can demonstrate acceptable quality of work, efficiency, and self-sufficiency after an initial training period. Because this position interacts with clients, some scheduled office time will be required., • Paid Time Off accruing and usable immediately upon hiring., • Paid Holidays., • Commissions for bringing in new clients (not a job requirement, just a bonus opportunity)., • 401(k) plan with employer match., • Health insurance, dental, vision, AFLAC, and short term disability plans., • Internal growth opportunities since the business is rapidly growing, and promotion from within will be considered before external searches. About Pearl Accounting: As our business grows, we continue to create new positions and are always on the lookout for our next colleague. We value our employees and respect their time by giving them flexible scheduling and work from home options customized to their personal needs. Understanding your role at our firm starts by understanding who we are, what we do, and why we do it. This information helps guide our daily actions by reminding us of our big picture objectives. When considering employment with Pearl Accounting, knowing our values helps you determine if they align with your personal and professional goals. Mission Statement: Our mission is to provide an extraordinary experience by making life better for our clients through simplifying their tax and accounting responsibilities. We strive to accomplish this by being an approachable, trusted partner to the small business owners we serve through technical accuracy, timely & efficient work, strategic planning, and most importantly, an elevated level of customer service. Vision Statement: Our vision is to provide small business owners with such exceptional service that it drives continued organic growth through personal referrals. These referrals happen when clients feel they have received extraordinary service; we aim to give each client that level of satisfaction. Firm Culture and Values Most business owners have specialized knowledge in what their business does, not in accounting and taxes. New clients often come to us, like other accounting firms, because they have questions related to accounting and/or taxes, and we have the technical expertise to answer those questions. How Pearl Accounting is different is that we provide both answer and empathy. As you can see through our mission statement and vision statement, it is important to Pearl Accounting that all of our clients feel respected, valued, and well cared for. We do this by listening carefully to our clients when they express concerns or share their needs. Clients stay with us because we recognize and acknowledge their concern and show them how to develop a customized solution to fix their problems. Providing empathy to our clients creates a lasting relationship that makes clients comfortable discussing their changing needs and gives us the continued opportunity to meet those needs, exceed expectations, and improve their businesses. Happy clients create referral partners that help Pearl Accounting grow, which creates opportunities for our employees to grow as well. Each employee has an important role in helping us carry out that mission. We Value Our Employees and Their Time Many positions at Pearl Accounting are eligible for flexible scheduling as long as deadlines are met. Employees eligible for flexible scheduling have the option to work the standard M-F 8-5, shift hours to accommodate family schedules, compress hours into four days to enjoy three-day weekends, or any other schedule the employee would like considered. Eligible employees work with their supervisor to develop a plan that works for the employee, supervisor, and team. If a position doesn’t require you to be present at our premises, you may be eligible to work from home. Employees who have completed training and demonstrate acceptable quality of work, efficiency, and self-sufficiency can make arrangements with their supervisor to work from home full time or for part of their work week. Employee Training & Development We want our employees to have the opportunity to grow professionally with us, so we invest in our employees’ development. We want employees to feel confident about improving their efficiency and productivity. We also want to help our employees achieve personal growth and success. Some potential opportunities include support to pursue professional designations, continuing professional education, employee coaching and mentoring, seats at industry conferences, on-the-job training, and job rotation. Apply by sending resume and cover letter or introduction email to: jolene@pearlcpafirm.com to be considered for a confidential interview. #hc233888

What are you looking for in your next opportunity—growth, purpose, ownership, and real impact? At Bankers Life, we’re looking for driven individuals who want more than just a job. As part of our team, you'll work one-on-one with clients to create personalized insurance and financial solutions, while building meaningful relationships and a career you’re proud of. Backed by CNO Financial Group and recognized by Forbes, Newsweek, and Training magazine, we’re a company that invests in your success. Ready to make a difference? Apply today. We support you every step of the way: • No finance background? No problem—sales, service, or people-facing experience is a big plus!, • First step, get licensed. Bankers Life covers your Life & Health coursework to start your insurance sales representative business., • Next, we help you prepare for the Securities Industry Essentials (SIE®) Exam*, which includes coursework, support, and a $2,000 bonus upon completion., • Award winning mentorship and training programs that support your move into sales leadership and wealth management., • Income support to get you started on top of your commissions and bonuses. *This is an entry-level exam administered by the Financial Industry Regulatory Authority (FINRA) that is a crucial step for individuals seeking to become Financial Advisors. Why Join Us? • Top-tier training with mentors and resources to help you succeed at every level., • Your career, your pace by moving into a leadership role in as little as 12 months., • Continuous support with tech tools, marketing leads, and team collaboration., • Unlimited income streams with uncapped commissions, renewals, and bonuses., • Live life with exciting awards trips, lasting friendships and true work-life integration. Bankers Life is part of CNO Financial Group, Inc., (NYSE:CNO). CNO secures the future of middle-income America by providing life and health insurance, annuities, financial services, and workforce benefits solutions through its family of brands, including Colonial Penn, Washington National, and Optavise. Please visit our career site to learn more and apply: https://careersatbankerslife.com Note: Applicants must reside in the state of position to be considered. By applying, you agree to be contacted via phone, email and/or SMS.

We are assisting a client in their search for a motivated and detail-oriented Entry-Level Accountant to join our accounting team. This position is a great opportunity for someone looking to build their accounting career and gain hands-on experience with accounts payable, accounts receivable, reconciliations, and general ledger activities. The ideal candidate is reliable, organized, eager to learn, and comfortable working with numbers and detailed financial information. This is an excellent opportunity for someone looking to develop their accounting skills and grow within an organization. Responsibilities: • Assist with accounts payable and accounts receivable processes, • Enter and maintain accurate financial transactions and accounting records, • Prepare and process invoices, payments, and deposits, • Reconcile bank accounts, credit cards, and general ledger accounts, • Assist with month-end and year-end closing activities, • Review financial records for accuracy and identify discrepancies, • Assist with journal entries and account reconciliations, • Maintain organized and confidential financial documentation, • Assist with financial reporting and basic accounting analysis, • Respond to vendor and internal questions regarding accounting transactions, • Support the accounting team with various administrative and financial tasks Qualifications: • Bachelor’s degree in Accounting, Finance, Business, or a related field preferred, • Recent graduates and candidates with internship or relevant coursework are encouraged to apply, • Strong attention to detail and organizational skills, • Basic understanding of accounting principles and financial statements, • Proficiency with Microsoft Excel and Microsoft Office, • Strong communication and problem-solving skills, • Ability to meet deadlines and manage multiple priorities, • Experience with accounting software is a plus

This is a remote or hybrid role that requires 2-3 days in the office within a commutable distance. Compensation Transparency Salary: $120,000 Plus 10% bonus of fees collected At Earned, we are committed to fair and transparent compensation. Base salary is market-driven and determined at the time of offer based on benchmarks such as role-specific market data, company stage, and factors such as internal equity, relevant experience, interview performance, location, and level. About Earned Earned is a category-defining, first-in-kind tax-smart financial services firm dedicated to serving doctors, their families, and their practices. Our goal is to be the only financial partner doctors need by seamlessly integrating personal and practice-based solutions to maximize their wealth potential and drive better financial outcomes. We bring together tax, accounting, wealth management, insurance, and legal services under one platform not as a generic one-stop shop, but to deliver better advice through an integrated view of a doctor’s full financial life. Our differentiation is relationship-led, trust-based selling paired with disciplined execution across the ecosystem. Earned manages $3.4B+ in assets, serves more than 20,000 clients, and is one of the fastest-growing doctor-focused platforms in the country. Backed by $200M of committed capital, we are scaling rapidly through acquisitions and organic growth across multiple service lines. We are building this platform from the ground up, leveraging modern technology, data, and AI to simplify the client experience and make it easier for advisors and sales teams to deliver high-quality advice at scale. Operating across multiple service lines, acquired entities, and client entry points requires a highly disciplined yet relationship-driven go-to-market model that can scale without losing trust. Join us as we build the future of financial services for doctors faster, smarter, and at scale. Job Summary The Client Manager is responsible for managing client relationships and delivering tax services, accounting, and bookkeeping oversight to healthcare practice clients. This role is fully client-facing, oversees a portfolio of clients, and leads a team of Senior Accountants. The ideal candidate is experienced, organized, and comfortable taking ownership of both client work and team leadership in a growing firm. Key Responsibilities • Conduct client meetings based on the meeting schedule included in client’s Practice Service Package (in client’s office/company office, remotely and by phone) to organize and review their accounting and tax documents and to provide meaningful tax and business guidance and planning., • Review and finalize entity and 1040 tax returns for practice owner clients., • Collaborate on the successful completion of various annual financial and practice management reports completed for healthcare practice clients, including our annual Overhead and Fee Analysis., • Provide guidance, set up and maintain QuickBooks software for clients, as needed., • Assist in the development and leadership of Senior Accountants and Bookkeepers; act as resource to help other Preparers manage client relationships and address clients’ inquiries or issues., • Help build our healthcare practice business by assisting in marketing and promotional efforts; Represent Earned/Schwartz & Schwartz at various networking and marketing events as needed., • Maintain ongoing relationships with clients as needed to properly complete accounting and tax preparations and planning., • Respond to client inquiries in timely and professional manner according to firm policies., • Review, respond and resolve any IRS or state notices relating to clients., • Assist with additional tax and accounting work as delegated by partners. Key Requirements • CPA or IRS Enrolled Agent designation, • Bachelor’s degree in accounting, taxation, or finance, • 5-7 years of experience reviewing individual 1040 and entity tax returns, financial statements and general accounting experience for HNW clients, • Strong background in corporate taxation, specifically S-Corporations, and knowledge of their related basis issues, • Leadership experience with a strong desire to mentor, • Strong desire to work with a specific niche clientele of medical professionals and dentists and ability to learn the intricacies and specific tax related issues of these businesses/professions, • Demonstrated experience working with tax software, specifically UltraTax beneficial, • Experience working with QuickBooks software, including QuickBooks Online, • Exceptional attention to detail, • Demonstrated ability to deliver exceptional and professional client service, • Superior interpersonal, communication and leadership skills with the ability to work directly with clients, • Desire to work in a team environment and grow with the firm Benefits • An attractive total compensation package, • Employer-sponsored health insurance (medical, dental, vision), • 401k + 5% match Earned is committed to offering equal employment opportunity in all employment practices and employment decisions are based on an individual’s job qualifications and abilities. Earned prohibits discrimination based on race, creed, color, religion, national origin, ancestry, sex, gender (including gender identity, gender expression and being transgender), sexual orientation, marital status, registered domestic partner status, citizenship status, age, military and veteran status, medical condition, genetic information, political affiliation, disability, medical condition, or any other basis protected by federal, state, or local law or ordinance or regulation. Earned also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Applicants must be authorized to work in the United States and able to provide proof of work authorization within three days of start date. We are unable to sponsor or take over sponsorship of employment visas at this time.

ABOUT US From acceptance letter to offer letter, Causeway Careers helps college students find and land the work they want. Entry-level hiring has changed. There are fewer openings, 3 times as many applicants per opening as in 2021, and AI is erasing the jobs that used to be the way in. Employers have stopped doing the teaching, so it has to happen earlier. Generic career advice cannot clear a bar that is moving quickly and differently in every industry. Every student we enroll gets three things: One Textbook for their field, kept current by Mentors who work in it; One Coach, twice a month, for four years; and One Mentor Network that opens doors a student cannot open alone. We are enrolling our founding class now, with service starting in January, at a premium standard of care. THE ROLE We are hiring our first operations person: the one who builds and runs everything behind the scenes so the Founder can sell, coach, and recruit the Mentor Network. You will stand up the systems that let a family enroll and pay, quarterback the referral pipeline to our founding class, and build the delivery operations that keep coaches focused on students. This is a build, not a run, and it grows into a head-of-operations / GM seat as we scale. WHAT YOU’LL OWN • Enrollment operations. Own the CRM and pipeline: move families from counselor referral to signed and paid, and make sure nothing slips., • Referral tracking. Build what we do not have yet: per-counselor referral links, automatic lead capture, and a clean way to correct who gets credit. Today it is a spreadsheet that is not working., • Enrollment infrastructure. Run the enrollment package and signing flow, and stand up contracts, e-sign, insurance, and the entity rails alongside our counsel., • Operating cadence. Run our planning system, track priorities, and keep decisions moving., • Onboarding and delivery. Student intake, scheduling, and coach matching, and, as we grow, coordinating Mentors with students., • Back office and finance. Own the finance operation day to day: payroll, bookkeeping, billing and collections, the monthly close, vendor and software spend, and the reporting the Founder and the board rely on. WHAT WE’RE LOOKING FOR • Exceptional attention to detail. You catch what others miss; nothing sloppy leaves your hands., • High agency. You take an ambiguous goal and make it real without being managed., • Systems-minded. You build repeatable processes, not one-off fixes., • Poised and trustworthy. You will be an operational face to premium families and handle sensitive information with care., • Patience with a startup. Priorities move and tools break. You adapt in the moment and do not dwell on it afterward., • Hungry to grow. You want to grow into a head-of-operations / GM role, not just execute a fixed lane., • A plus: early-stage startup or services-business experience. WHY THIS SEAT You will be the first operations hire at a company built by experienced operators, with a warm pipeline of families already waiting. Ground-floor scope, real ownership, a pathway to equity, and a clear path to run operations as we grow.

ABOUT US From acceptance letter to offer letter, Causeway Careers helps college students find and land the work they want. Entry-level hiring has changed. There are fewer openings, 3 times as many applicants per opening as in 2021, and AI is erasing the jobs that used to be the way in. Employers have stopped doing the teaching, so it has to happen earlier. Generic career advice cannot clear a bar that is moving quickly and differently in every industry. Every student we enroll gets three things: One Textbook for their field, kept current by Mentors who work in it; One Coach, twice a month, for four years; and One Mentor Network that opens doors a student cannot open alone. We are enrolling our founding class now, with service starting in January, at a premium standard of care. THE ROLE We are hiring our first coach: the person who carries students, sets the standard for how coaching works here, and helps build the function every coach after them works inside. This is a build, not a run, and it grows into a Head of Coaching seat as we scale. WHAT YOU’LL OWN • Your students. Twice-monthly sessions from the discovery session through graduation. You build each student's syllabus from what discovery surfaces, and students who do not yet know what they want start in Exploratory., • The Textbook. Revise your field's Textbook as the hiring bar moves, work Mentor feedback into it each semester, and adapt it to every student you coach., • What parents see. Coach notes, student artifacts, and parent digests, held to a standard we would show any family, with the student's confidence protected., • Mentor conversations. Prep students so the conversations land. Students get at least 2 a semester, and Mentors give us about 5 hours a year., • Coaching standards. Help design how we hire, onboard, and evaluate coaches. You will be the first who has done the job here., • Enrollment. Join calls with prospective families, and bring back what you hear. WHAT WE’RE LOOKING FOR • Firsthand industry knowledge. You have worked in the field you will coach and know how its recruiting calendar and interview process actually run. Finance and Sports come first; Tech, AI, and Entertainment are also live., • A real point of view on careers. Not a list of tips: a view on how someone gets from a sophomore internship to a career, and what to do when the obvious path closes., • You like this age group. Not tolerate. Students tell the truth to people who are glad to see them, and coaching stops working without it., • Trust. Follow-through and integrity, every time. This is the dealbreaker., • Patience with a startup. Things will break mid-session. You adapt in the moment and do not dwell on it afterward., • Strong writing. A large share of our product is written. The bar is high., • A plus: deep relationships in your industry. Our Mentor Network is built from exactly those. WHY THIS SEAT You will be the first coach at Causeway, hired before there is a playbook to inherit, with a warm pipeline of families already waiting. Ground-floor scope, a pathway to equity, and a clear path to running coaching as we grow. To learn more or refer someone great:

Job Description Sioux Falls, SD | On-Site $16–$18/hour + up to $450/month in performance-based bonuses Monday–Friday | No weekends Build a Career. Earn Flexibility. Make an Impact. Who we are looking for: adaptable, high-achieving, customer-focused professionals who thrive in fast-paced, high-volume environments and take pride in accurate, compliant work. About Goal Solutions At Goal Solutions, we support borrowers and clients through technology, data, and financial services expertise. We are growing and looking for customer-focused professionals who want to do meaningful work in a diverse, inclusive, and authentic team environment where people work hard, support one another, and celebrate wins together. Customer Operations at Goal: How This Role Fits In Our Customer Service team plays an important role in delivering clear, consistent borrower support while maintaining strong compliance and operational standards. As a Customer Service Representative, you will serve as a primary point of contact for borrowers and support accurate communication, documentation, and follow-through. What You’ll Do You will support borrowers through inbound and outbound communication while ensuring interactions, documentation, and follow-up align with procedures, compliance requirements, and service expectations. Impact You’ll Make in This Role • Deliver consistent, professional borrower support across phone, email, and written correspondence., • Resolve borrower questions whenever possible with clarity, empathy, and accuracy., • Maintain accurate and timely documentation of customer interactions and account activity., • Support compliance alignment by following established procedures and guidelines., • Build positive borrower relationships grounded in trust, professionalism, and follow-through. Key Role Responsibilities • Answer inbound calls from borrowers regarding consumer loan servicing, payment history, account status, and repayment options., • Make outbound calls to return voicemails, provide account updates, and support borrower follow-up needs., • Respond to borrower emails and written correspondence in a timely and professional manner., • Navigate multiple servicing platforms and internal systems to research accounts and resolve borrower inquiries., • Record and track customer interactions and account activity in the system of record., • Perform administrative servicing tasks including document tracking, payment recording, legal tracking, data entry, and ad-hoc projects., • Follow standard operating procedures to meet or exceed documented service level goals., • Maintain a high degree of awareness around information security and data privacy., • Adhere to all compliance, regulatory, client-specific, and operational guidelines. Who Thrives in This Role The most successful Customer Service Representatives are adaptable, accountable, and motivated by quality work in a fast-paced environment. • Thrives in a fast-paced, high-volume, performance-driven environment., • Adapts quickly to changing priorities, processes, client needs, and business demands., • Demonstrates urgency, accountability, ownership, and a strong work ethic., • Maintains accuracy and attention to detail while working efficiently., • Comfortably learns and navigates multiple systems, technologies, and procedures., • Manages multiple tasks while meeting quality, productivity, and service-level expectations., • Communicates clearly, professionally, and empathetically with borrowers and team members., • Brings a positive, resilient, team-oriented mindset and a willingness to support others. What You Bring • Experience in a customer service, call center, retail, or customer-facing role., • Strong written and verbal communication skills., • High attention to detail and ability to follow documented procedures accurately., • Ability to manage workflows, prioritize effectively, and meet service-level goals., • Proficiency in Microsoft Outlook, Word, and Excel., • Comfort working in a metrics-driven environment where quality and productivity both matters. Minimum Qualifications • 1+ years of customer service experience in a call center, retail, or customer-facing role., • Proficiency with Microsoft Outlook, Word, and Excel., • Experience managing workflows and multiple tasks simultaneously., • Ability to follow documented Best Practices and Standard Operating Procedures., • Clear, concise, and professional communication skills. Preferred Experience • Call center or phone-based customer service experience., • Consumer finance, loan servicing, student lending, banking, collections, or related financial services experience., • Experience working in regulated or compliance-driven environments., • Experience meeting productivity, quality, service-level, or performance goals., • Experience navigating multiple software platforms or systems simultaneously. Career Growth at Goal Customer Service can be a strong entry point into long-term career growth at Goal Solutions. Team members build experience in borrower support, loan servicing, customer operations, compliance, documentation, and financial services. For the right person, this can support a path toward Customer Service Level 2, Customer Service Level 3, lead or supervisor opportunities, or other internal departments when business needs, performance, and readiness align. • Customer Service Leadership, • Operations Processing, • Default Prevention, • Recovery & Collections, • Quality Assurance, • Training & Development, • Compliance, • Business Operations or other specialized servicing and operational roles Work From Home Opportunity Goal Solutions offers eligible employees the opportunity to participate in our Work From Home (WFH) program. WFH is a performance-based benefit and is not guaranteed. Eligibility is based on business needs, role requirements, tenure, quality, productivity, policy compliance, good standing, and performance. Top performers may earn additional workplace flexibility after meeting and maintaining established program requirements. Why You’ll Love Working Here People stay at Goal Solutions because they can grow, contribute, and make a meaningful impact while being part of a team that supports one another. Our environment is fast-paced and performance-driven, but also collaborative, authentic, inclusive, and people-focused. Benefits Include • Competitive hourly pay plus performance-based bonus eligibility of up to $450/month., • 401(k) with 4% company match., • Medical, dental, and vision coverage., • Annual HSA contribution., • Life insurance, disability, and critical illness coverage., • Birthday holiday and two Community Days., • Free snacks and beverages in the office., • Paid Parental Leave and generous PTO., • Tuition reimbursement., • $2,000 Vacation Incentive after 3 years plus Sabbatical., • Wellness funds, community funds, and more. Job Posting Disclaimer This job posting is intended to be a general representation of the responsibilities and requirements of the role. It may not be all-inclusive, and responsibilities and requirements are subject to change based on business needs, client requirements, and operational priorities.

Job DescriptionDescription: Build a Career. Earn Flexibility. Make an Impact. Starting pay: $16–$18/hour + $2/hour bilingual pay, with the opportunity to earn up to $450/month in performance-based bonus incentives. Who we are looking for: adaptable, high-achieving, customer-focused professionals who thrive in fast-paced, high-volume environments and take pride in accurate, compliant work. About Goal Solutions At Goal Solutions, we support borrowers and clients through technology, data, and financial services expertise. We are growing and looking for customer-focused professionals who want to do meaningful work in a diverse, inclusive, and authentic team environment where people work hard, support one another, and celebrate wins together. Customer Operations at Goal: How This Role Fits In Our Customer Service team plays an important role in delivering clear, consistent borrower support while maintaining strong compliance and operational standards. As a Bilingual Customer Service Representative, you will serve as a primary point of contact for borrowers in both English and Spanish while supporting accurate communication, documentation, and follow-through across our servicing operations. What You’ll Do You will support borrowers through inbound and outbound communication while ensuring interactions, documentation, and follow-up align with procedures, compliance requirements, and service expectations. Your bilingual communication skills will help ensure borrowers receive accurate, timely, and empathetic support in their preferred language. Impact You’ll Make in This Role • Deliver consistent, professional borrower support across phone, email, and written correspondence in both English and Spanish., • Resolve borrower questions whenever possible with clarity, empathy, and accuracy., • Maintain accurate and timely documentation of customer interactions and account activity., • Support compliance alignment by following established procedures and regulatory guidelines., • Build positive borrower relationships grounded in trust, professionalism, and follow-through., • Help improve the customer experience by ensuring language is never a barrier to exceptional service. Key Role Responsibilities • Answer inbound calls from borrowers regarding consumer loan servicing, payment history, account status, and repayment options., • Make outbound calls to return voicemails, provide account updates, and support borrower follow-up needs., • Respond to borrower emails and written correspondence in a timely and professional manner., • Navigate multiple servicing platforms and internal systems to research accounts and resolve borrower inquiries., • Record and track customer interactions and account activity in the system of record., • Perform administrative servicing tasks including document tracking, payment recording, legal tracking, data entry, and ad-hoc projects., • Follow standard operating procedures to meet or exceed documented service level goals., • Maintain a high degree of awareness around information security and data privacy., • Adhere to all compliance, regulatory, client-specific, and operational guidelines. Who Thrives in This Role The most successful Bilingual Customer Service Representatives are adaptable, accountable, and motivated by providing exceptional customer experiences while maintaining accuracy and compliance. • Thrives in a fast-paced, high-volume, performance-driven environment., • Adapts quickly to changing priorities, processes, client needs, and business demands., • Demonstrates urgency, accountability, ownership, and a strong work ethic., • Maintains accuracy and attention to detail while working efficiently., • Comfortably learns and navigates multiple systems, technologies, and procedures., • Manages multiple tasks while meeting quality, productivity, and service-level expectations., • Communicates clearly, professionally, and empathetically with borrowers and team members., • Brings a positive, resilient, team-oriented mindset and a willingness to support others. What You Bring • Experience in a customer service, call center, retail, or customer-facing role., • Fluency in both English and Spanish with excellent verbal and written communication skills., • Strong attention to detail and ability to follow documented procedures accurately., • Ability to manage workflows, prioritize effectively, and meet service-level goals., • Proficiency in Microsoft Outlook, Word, and Excel., • Comfort working in a metrics-driven environment where quality and productivity both matter. Minimum Qualifications • Fluent in English and Spanish (a bilingual fluency assessment will be administered)., • 1+ years of customer service experience in a call center, retail, or customer-facing role., • Proficiency with Microsoft Outlook, Word, and Excel., • Experience managing workflows and multiple tasks simultaneously., • Ability to follow documented Best Practices and Standard Operating Procedures., • Clear, concise, and professional communication skills. Preferred Experience • Call center or phone-based customer service experience., • Consumer finance, loan servicing, student lending, banking, collections, or related financial services experience., • Experience working in regulated or compliance-driven environments., • Experience meeting productivity, quality, service-level, or performance goals., • Experience navigating multiple software platforms or systems simultaneously. Career Growth at Goal Customer Service can be a strong entry point into long-term career growth at Goal Solutions. Team members build experience in borrower support, loan servicing, customer operations, compliance, documentation, and financial services. For the right person, this can support a path toward Customer Service Level 2, Customer Service Level 3, lead or supervisor opportunities, or other internal departments when business needs, performance, and readiness align. • Customer Service Leadership, • Operations Processing, • Default Prevention, • Recovery & Collections, • Quality Assurance, • Training & Development, • Compliance, • Business Operations or other specialized servicing and operational roles Work From Home Opportunity Goal Solutions offers eligible employees the opportunity to participate in our Work From Home (WFH) program. WFH is a performance-based benefit and is not guaranteed. Eligibility is based on business needs, role requirements, tenure, quality, productivity, policy compliance, good standing, and performance. Top performers may earn additional workplace flexibility after meeting and maintaining established program requirements. Why You’ll Love Working Here People stay at Goal Solutions because they can grow, contribute, and make a meaningful impact while being part of a team that supports one another. Our environment is fast-paced and performance-driven, but also collaborative, authentic, inclusive, and people-focused. Benefits Include • Competitive hourly pay plus performance-based bonus eligibility of up to $450/month., • 401(k) with 4% company match., • Medical, dental, and vision coverage., • Annual HSA contribution., • Life insurance, disability, and critical illness coverage., • Birthday holiday and two Community Days., • Free snacks and beverages in the office., • Paid Parental Leave and generous PTO., • Tuition reimbursement., • $2,000 Vacation Incentive after 3 years plus Sabbatical., • Wellness funds, community funds, and more. Job Posting Disclaimer This job posting is intended to be a general representation of the responsibilities and requirements of the role. It may not be all-inclusive, and responsibilities and requirements are subject to change based on business needs, client requirements, and operational priorities. Requirements:

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. Optum, part of UnitedHealth Group, is a leading information technology-enabled health services and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health. At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone. The Provider Market Strategic Account Executive is the executive point of contact for key strategic Provider clients. The Strategic Account Executive is charged with developing and executing strategic and commercial plans to achieve above-market growth in delivering Provider solutions to our customers. The strategic account executive is accountable for profitable growth and deployment of the overall Provider portfolio within the client relationship, working directly with customers and internal and external partners to deliver on customer commitments. Where appropriate, the strategic account executive will work with team members across Optum Insight, Optum Health, Optum RX and UHC to align on customer plans and priorities. The strategic account executive is accountable for driving growth within the account as it contributes to the regional and market P&Ls. You will engage matrixed teams in support of account objectives for revenue, earnings, growth and client satisfaction. This includes engaging with the sales teams, operations, product, and technology teams, as well as other groups at the Optum level required to deliver upon our aggressive growth and innovation objectives. This role will be strategically aligned to NE, ND, SD, WY and MT. Travel for this role will be required 25-50% of the time based on the client's need. If you are located in NE, ND, SD, WY, MT, you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: • Build, nurture and grow intimate, consultative relationships with key Provider clients to understand the client's strategy and business needs. Use enterprise-approved AI-enabled insights, where appropriate, to deepen understanding of client priorities and continuously assess the value that Optum solutions are delivering, • Lead team members across the matrix to develop approaches that increase the value we provide and the impact Optum has on the client's business, • Create a value story consistent with the client's strategy, including effectively positioning AI-enabled solutions as part of the broader Optum value proposition. Present the value of Optum solutions to various levels within the client, including executives, decision makers and key influencers. This may include on-site meetings, • Ensure service and delivery commitments to client are met, • Coordinate and influence service delivery and effective operational interface between clients and Optum teams related to Provider solutions. Work with Optum teams to drive resolution to performance opportunities and issues, • Negotiate renewals, contractual agreements, statements of work, and performance guarantees while serving as liaison with contracting / legal / finance, • Ensure the realization of expected client savings and Optum revenue growth goals through performance management, contract renewals, and identification / advancement of upsell opportunities in partnership with sales, • Develop and present reporting of savings achievements, opportunities, and service level agreements, using enterprise-approved AI tools to strengthen analysis, recommendations, and executive-ready communication, • Business process management and entry of timely updates to CRM system, including but not limited to client planning, opportunity management, contact management, current solution footprint, etc. Apply an AI-first mindset to support disciplined account planning, stakeholder mapping, and opportunity management, • Drive outcomes with internal matrix business stakeholders across Optum to ensure customer centricity, high NPS scores and renewal rates, delivery against customer needs and expectations, profitable growth, and representation for the voice of the customer in our current and future products and technologies, • Influence external customers at the VP & C-Suite level as a trusted executive partner and advisor, • Deliver exceptional customer Net Promotor Score (NPS) results, • Leverage enterprise-approved AI tools and emerging technologies to enhance client outcomes, uncover strategic opportunities, improve operational efficiency, and deliver measurable business value while maintaining responsible and ethical AI practices You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • 7+ years of experience in a strategic, leadership, consultant or related role within the healthcare industry where you have been responsible for driving various KPIs/metrics and growth, • 5+ years of experience working with stakeholders and business leaders to drive outcomes, • Experience in deep driving, productive relationships with external clients, • A high level of understanding of the healthcare market, specifically in the provider market, • History of leading, influencing and managing indirect, matrixed teams with successful people and team leadership experience - motivating, mentoring, and developing talent, • Track record of success driving client success across highly complex and matrixed organizations, • Demonstrated success building and evolving relationships with internal C-suite and matrixed stakeholder teams, • Demonstrated track record of active collaboration, engagement, oversight and strategy development of key growth opportunities, • Proven ability to analyze complex market opportunities, including the effective use of enterprise-approved AI tools and data-driven insights, and develop creative solutions to a wide variety of unique market problems, • Ability to travel 25-50% of the time based on business needs, • Currently reside in one of the following states: NE, ND, SD, WY, MT, • Driver's License and access to reliable transportation Preferred Qualifications: • Experience supporting Optum Markets (Payers, Employers, Providers, Federal/State government, Emerging Markets), • Experience working across UHG, Optum and UHC lines of businesses, • Experiences across Analytics, Care Continuum Delivery, ITO and Revenue Cycle services for Providers, • Direct experience working with clinical and/or Revenue Cycle leadership in Health systems detailing the technology and services necessary to improve their outcomes, • Direct experience working with product and technology teams, • Prior P&L ownership, • Proficient skills and knowledge of servant leadership, resilience, resourcefulness, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency, • Proven application of change management methodologies, • Demonstrated solid strategic planning, analytics, AI fluency, and problem-solving skills, including the ability to apply enterprise-approved AI tools responsibly to improve insight, efficiency, and business outcomes, • Demonstrated excellent oral and written communication skills and ability to build credibility and gain respect and confidence of clients and internal partners *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $90,000 - $195,000 annually based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard, and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

About the Company The Pack Labs is a high-growth company building standout brands in a fast-moving and still-evolving environment. We move quickly, hold a high bar, and are deeply focused on creating high-quality products, strong identities, and scalable growth across regulated markets. From product development to brand storytelling and go-to-market execution, The Pack Labs exists to create brands and products that connect, perform, and endure. About the Role We’re hiring a Director of Sales Operations to build and own the data and systems backbone of our national sales organization. This is not a coordinator role. You will architect the CRM, instrument every stage of the funnel, and make data the operating language of the sales team. If a number can’t be trusted, you fix the system that produced it. If a process can’t be measured, you redesign it until it can. The end goal: an operational foundation that lets the sales org 2–3x without breaking. Responsibilities • Systems & Process, • Establish the CRM as the single source of truth for sales activity, pipeline, and deal state, integrated cleanly with the commerce platform as the source of truth for revenue., • Architect deal stages, properties, workflows, and automations so the system enforces the right behaviors without manual policing., • Own the integration layer between CRM and commerce — reconcile activity to revenue, surface mismatches, eliminate double-entry., • Stand up and govern the sales tech stack: dialers, sequencers, enrichment, BI., • Codify playbooks, SOPs, and checklists into the system itself (workflows, required fields, stage gates) so process is enforced, not just documented., • Data & Forecasting, • Define the data model: what we track, how we track it, who owns each field., • Build and maintain dashboards for pipeline coverage, conversion, deal velocity, rep performance, and forecast accuracy., • Run weekly data hygiene audits and drive remediation., • Build forecasting models with documented assumptions and quantifiable variance against actuals., • Cadence & Accountability, • Lead weekly pipeline reviews grounded in data, not opinion., • Identify risks early — pipeline gaps, stalled deals, activity drop-offs — and drive corrective action., • Define and enforce sales fundamentals: prospecting volume, follow-up cadence, CRM hygiene, deal progression., • Set go/no-go data criteria for launches and promotions; pause or redesign initiatives that can’t be measured cleanly., • Partner with Marketing, Finance, and Operations to align revenue, inventory, and cash flow data into one coherent picture; reconcile sales-reported numbers against finance-of-record monthly. Qualifications Required • Minimum of 8 years in Sales Operations or Revenue Operations, with at least 3 years owning a CRM end-to-end., • Built or rebuilt a modern CRM (HubSpot, Salesforce, or similar) from the ground up — not just administered an existing instance., • Strong forecasting and pipeline modeling skills with a track record of variance under 10%., • Hands-on with SQL, spreadsheets at a power-user level, and at least one BI tool (Looker, Tableau, Power BI, or similar)., • Analytical, systems-thinking mindset — you instinctively look for the broken process behind the bad number. Preferred • Comfortable with APIs, webhooks, and integration tooling (Zapier, Make, native connectors) to get systems talking., • Experience with B2B/wholesale commerce or ERP platforms., • Regulated CPG category experience a plus (hemp, alcohol, supplements, tobacco/nicotine, or similar)., • Light scripting (Python, JS) for data work. What Success Looks Like • CRM adoption above 95% with weekly data quality audits passing., • Forecast accuracy within 10% of actuals, three quarters in a row., • Every active deal has a current next step, owner, and expected close date., • Pipeline coverage, conversion, and velocity visible to the entire org in real time., • Sales decisions made from dashboards, not from spreadsheets emailed around the night before. At-Will Employment Disclaimer Your employment with The Pack Labs is on an “at-will” basis. This means your employment may be terminated by either you or The Pack Labs at any time, with or without notice and with or without cause. Likewise, we respect your right to leave The Pack Labs at any time, with or without notice and with or without cause. Furthermore, The Pack Labs reserves the right to modify or alter an employee’s position, in its sole discretion, with or without cause or advance notice, through actions other than termination, including demotion, promotion, transfer, reclassification, suspension, change of work responsibility, or reassignment. Equal Opportunity Statement The Pack Labs is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. The Pack Labs is firmly committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at The Pack Labs are rigorously based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. The Pack Labs will not tolerate discrimination or harassment based on any of these characteristics.

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