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Job Description Who We Are The CRVA works to deliver experiences that uniquely enrich the lives of our visitors and residents. Through leadership in destination development, marketing and venue management expertise, the CRVA leads efforts to maximize the region’s economic potential through visitor spending, creating jobs and opportunities for the community. Brands supported by the CRVA include the Charlotte Convention Center, Spectrum Center, Bojangles Entertainment Complex, NASCAR Hall of Fame, Charlotte Film Commission, Visit Charlotte and Visitor Info Centers. Job Summary The Business Systems Manager is a highly analytical team member responsible for managing CRVA business and reporting applications. This individual will work collaboratively throughout the organization to learn and understand business needs, exhibiting a keen understanding of how to support those needs through technology solutions. The Business Systems Manager will possess a strong sense of customer focus as well as the ability to communicate well throughout all organization levels. Job Responsibilities • Essential Job Duties, • Responsible for the daily management of the CRM (SimpleView) and Venue Management (Momentus/ Ungerboeck) systems as a System Administrator by responding and delivering solutions to user support requests., • Responds to user support requests, performs first-pass troubleshooting, gathers relevant details, documents resolution steps, and closes the loop with users and stakeholders, • Seeks opportunities to improve use of software applications and enhance reporting and dashboard capabilities., • Acts as a focal point for communicating related system problems and collaborates with cross departmental teams and vendors on changes, fixes, and updates., • Prepares reports and presents findings and recommendations to leaders, • Prepares training materials, guides, and documentation., • Ensures system compliance and data security and privacy requirements., • Provides project management in areas of internal process improvement projects, ensuring timeliness of project milestones/completion, • Coordinates with internal teams, IT, Finance, Sales, Research, Operations, Event Management, and external vendors on assigned system changes, fixes, updates, and support issues., • Tracks commitments, due dates and next steps across support requests and projects., • May perform other duties as required., • Consistently deliver the best in customer service. Demonstrate a passion for inspiring and be a driving force behind an amazing team to foster strong cross-functional relationships internally and externally by applying the Service Philosophy, to deliver memorable customer experiences., • Champion CRVA’s mission, vision and core values and comply with organizations policies and procedures. Scope of Responsibility • This job will have periodic access to confidential data including financial statements, company records and/or minutes, customer quotes, product costs, and company plans, designs, and/or programs. Supervisory Responsibility • This job has no supervisory responsibilities. Knowledge and Skill Requirements • Excellent interpersonal and technical support skills, • Strong troubleshooting, analytical and problem-solving skills, • Detail oriented and ability to deliver a high level of accuracy, • Demonstrated ability to identify process gaps, recommend improvements, and carry approved improvements through completion. Ability to work in collaborative and independent work situations and environments, • Thorough understanding of all areas of information systems with a highly technical understanding of at least one commercial CRM or Venue Management product., • Strong understanding of business intelligence and reporting software including Crystal Reports or related software., • Strong ownership mindset with the ability to manage assigned work independently from intake through completion., • System Administrator knowledge of CRM, venue management, or other enterprise business applications., • Strong understanding of business intelligence and reporting software, including Crystal Reports, Power BI, SQL, Excel, or related tools preferred., • Ability to receive feedback and adjust approach., • Ability to learn new systems quickly and apply business logic to user support and troubleshooting. Education and Experience • Bachelor’s degree from a four-year college or university is a plus but not required., • Two to four years of related experience supporting business systems and helpdesk operations., • Two to four years of experience Application Administration., • SQL experience is preferred., • Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Teams, and related productivity tools required. Advanced Excel experience preferred. Physical Demands • The employee must regularly lift and /or move up to 10 pounds., • Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Work Environment • The noise level in the work environment is usually moderate. What We Offer • Education Reimbursement, • Comprehensive medical, dental, and vision coverage, plus other great benefits., • 457 Plan, • NC Retirement System plan, • CRVA University, • Employee Assistance Programs, • Employee 1st Culture, • CORE Values To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our “employee first” culture requires engagement and engagement can’t happen without the voices of many talented individuals charting our direction.

Managed IT Services is seeking IT professionals to support a contract serving a Technology Service Desk in Charlotte, North Carolina.Applicants must be Dell certified and certified to work on HP printers.It is expected that Service Desk staff will consist of Support Technicians, Support Technician s

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS Possesses an outgoing, amiable personality, and desire to help others Effective communication skills, both verbal and written Knowledgeable in the Windows desktop environment Maintains confidentiality of all Company information Excellent time management skills and ability to multitask Participates in an on-call rotation and responds to critical IT incidents and emergency support requests during non-business hours as required. RESPONSIBILITIES Maintains appropriate records, files, and documentation Responds to support requests and takes necessary steps to resolve problems Documents support issues and solutions Remote problem-solving through use of remote connection tools Diagnoses Windows and PC hardware and Software issues Laptop, tablet, cell phone configurations and deployments Basic troubleshooting of LAN and connectivity issues Performs data migrations and assists in data restorations on local devices EDUCATION CompTIA A+ preferred; may be obtained within first year of employment EXPERIENCE Previous desktop support or IT helpdesk experience preferred JobFamilyInformation TechnologyPayTypeSalary

New Honeywell is embarking on a significant organizational transformation. As a part of this transformation, Honeywell Finance is standing up a Global Business Service (GBS) organization that will span multiple geographies and eventually be responsible for end-to-end finance delivery activities (R2R, P2P, and business finance including commercial, ISC, BAP, etc.). The Director of GBS Business Relationship Management - Industrial Automation is a critical leadership role that will support the stand-up and effective functioning of the organization and will report to Michael Herberich, Sr. Director of GBS Finance – Business Relationship Management. The Business Relationship Management role connects Global Business Services (GBS) with business clients, stakeholders, and functional partners, building deep, trust-based partnerships that deliver measurable value beyond transactional support. Acting as a key contact for L2/3 leadership escalations, ensuring proactive and transparent communications. You monitor, route, and track customer requests, follow up to closure, and provide regular status reporting that highlights issues, trends, and risks. You align and manage SLA/KPI frameworks and ownership across SBG and GBS, track performance, and coordinate gap-closure actions with the relevant functions. You own customer feedback management and translate insights into tangible improvements in efficiency and service quality. You drive change management and communication strategies, maintain key customer-facing content, and ensure robust document control for customer-related materials and framework documentation. You facilitate joint SBG–GBS annual planning and forecasting cycles, contribute to strategic planning, establish roadmaps, and lead prioritization of new projects, enhancements, and issue resolutions. Through helpdesk analytics you identify and drive continuous process improvement. You engage with upstream functions (e.g., HR services, payroll, indirect sourcing/procurement, fleet) to resolve day-to-day issues, prevent recurrence, and strengthen overall business vitality and performance.You will be expected to work from the office on a hybrid work schedule with travel to global hubs as required. Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.YOU MUST HAVEStrong finance and domain expertise; solid understanding of core financial processes3–5 years Honeywell experience at SBG HQ and/or corporate level10+ years total finance experienceWE VALUEBachelor’s degree in business, finance, or related field (MBA preferred)Effective communication skills: Translate complex topics into clear business terms Empathy: Understand issues from others’ perspectives to find the right solutionInfluential relationship building skills: Lead and collaborate across functions Strategic thinker: Align decisions with long‑term business and GBS objectives Problem solver: Develop creative, compliant and balanced solutions Emotional intelligence: Manage self and relationships effectively Hands-on mindset: Pragmatic and action‑orientedPrimary contact for SBG and regional leadership and will work closely with them Establish MOS for escalations and high‑impact issues, including status reportingCoordinate CSAT surveys and follow‑up actions with tower leadersDrive continuous improvement with GBS Towers, BAP, and Transformation teamsRepresent BRM in key GBS MOS and governance forumsMaintain document control per GBS standardsAlign and manage SLAs and KPIs with stakeholders and towersBuild upstream relationships to address handoff and knowledge gapsLeverage helpdesk analytics to identify improvement opportunitiesFacilitate governance meetings, prepare agendas and presentationsDocument key decisions, action items and circulate to relevant parties. Oversee execution of stakeholder related action items including prioritizationFull timePosting Date: 2026-06-18

Position Summary Our Human Capital practice is at the forefront of transforming the nature of work and learning. As converging forces reshape industries—from AI-driven automation to the rapid evolution of skills—our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. We are seeking a highly driven Senior Manager to lead the growth and expansion of our Learning Business Process as a Service practice within Deloitte Consulting's Human Capital offering. In this role, you will be instrumental in scaling Deloitte's learning managed services capabilities for large enterprise clients—operating as a strategic partner, not an order-taker. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators. The ideal candidate brings deep experience from a comparable major consulting firm or a leading dedicated Learning BPO provider and is energized by the opportunity to build and scale a high-growth business unit within a premier global consultancy. Recruiting for this role ends on 08/14/2026. Work you'll do As a Package, Program & Solution Management professional on the Learning Business Process as a Service team, you will be responsible for: Define and execute the go-to-market strategy for Deloitte’s Learning Business Process as a Service offering, including market positioning, competitive analysis, and offering differentiationLead business development activities for large-scale managed services opportunities, including prospect development, sales strategy, pricing models, proposals, and executive presentationsOversee the transition and delivery of enterprise learning operations engagements, including learning administration, content development, reporting, vendor management, and service performance managementIntegrate AI, automation, and learning technologies into managed services delivery to improve efficiency, quality, and business outcomesLead global delivery teams and manage stakeholder relationships across client organizations, alliance partners, and Deloitte teams A successful candidate would possess these skills: Ability to work independently and collaborate as part of a teamEffective written and verbal communication skillsMeticulous attention to detail and quality of work productAbility to build and sustain professional relationshipsAbility to lead projects or workstreamsAbility to manage and prioritize multiple tasks in a fast-paced and dynamic environmentStrong interpersonal skills and professional demeanorAbility to meet deadlinesAbility to mentor and provide clear guidance to others The team Our Insights, Innovation & Operate offering within Deloitte Human Capital is dedicated to reimagining how organizations design, run, and continuously improve their people operations. We combine deep functional expertise in HR and learning with leading technology capabilities and managed services delivery to help clients achieve sustained workforce effectiveness and measurable business value. Our Learning Business Process as a Service team sits at the core of this offering—delivering end-to-end managed learning operations across enterprise L&D, customer education, and partner enablement. Leveraging Deloitte's global delivery footprint and a curated ecosystem of technology and delivery partners, our team redefines what a learning outsourcing partnership can achieve. We measure value in learner impact and business outcomes—not hours delivered. Qualifications Required: Bachelor’s degree8+ years of experience working at a global professional services firm, consulting firm, or learning business process outsourcing provider3+ years of experience, within the last 5 years, in an external consulting environment3+ years of experience selling and closing managed services or business process outsourcing engagements4+ years of experience leading enterprise learning operations across corporate learning and development, customer education, or partner enablement, including content development, learning administration, helpdesk support, or vendor management1+ years of experience applying AI or automation in learning operations, including content authoring, workflow automation, or analyticsAbility to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.Limited immigration sponsorship may be available. Preferred: Master’s degree or Master of Business Administration (MBA)Experience building pricing models for business process outsourcing or managed services engagementsExperience managing engagement margins and global delivery models across offshore or nearshore teamsExperience with learning management system (LMS) and human capital management (HCM) platformsExperience designing or managing customer education, partner enablement, certification, or credentialing programs The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,600 to $338,300. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #HCFY27 Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 359653 Job ID 359653 Package and Technology EnablementSame job available in 42 locations

Position OverviewWe are seeking a Desktop Support Technician to provide hands-on technical support for end users in a fast-paced corporate environment. This role will be responsible for troubleshooting hardware, software, networking, and workstation issues while delivering excellent customer service. The ideal candidate will have experience supporting desktop and laptop systems, performing equipment deployments, and resolving technical issues both onsite and remotely.Key ResponsibilitiesProvide first and second-level support for desktop, laptop, hardware, software, and peripheral issues.Troubleshoot and resolve end-user technical issues in a timely and professional manner.Configure, deploy, and support new workstations, laptops, monitors, printers, and other IT equipment.Perform workstation imaging, re-imaging, and operating system deployments.Execute data migrations, backups, restorations, and user profile transfers.Support Microsoft Windows operating systems, desktop applications, and productivity tools.Set up and maintain network-connected devices and assist with troubleshooting connectivity issues.Troubleshoot LAN, server connectivity, VPN, and general network-related issues.Utilize the organization's ticketing system to document, track, and resolve support requests.Provide remote support to users as needed using remote access tools.Install software updates, patches, and hardware upgrades.Maintain IT inventory and assist with asset tracking and lifecycle management.Escalate complex issues to appropriate teams while maintaining ownership through resolution.Required Qualifications1-2 years of experience in Desktop Support, Help Desk, IT Support, or a related technical support role.Experience supporting desktop and laptop hardware, operating systems, and software applications.Knowledge of computer hardware components, configurations, and troubleshooting methodologies.Experience with workstation imaging and deployment processes.Familiarity with data migration and restoration procedures.Basic understanding of networking concepts and troubleshooting techniques.Experience working with ticketing systems and service management processes.Strong customer service, communication, and problem-solving skills.Ability to prioritize multiple tasks in a fast-paced environment.Preferred QualificationsExperience supporting Microsoft 365 and Active Directory environments.Familiarity with remote support tools and endpoint management platforms.Experience supporting printers, mobile devices, and peripheral equipment.CompTIA A+, Microsoft, or other relevant IT certifications are a plus.Job Type & LocationThis is a Contract position based out of Charlotte, NC.Pay and BenefitsThe pay range for this position is $20.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Charlotte,NC.Application DeadlineThis position is anticipated to close on Sep 19, 2026.About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Job SummaryJob number: JP-006272533Profession: Helpdesk/Desktop

The Senior Buyer oversees the procurement operations helpdesk, answers procurement-related inquiries from internal associates and suppliers.

Job Description At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you're just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate! Northmarq is seeking a Data Business Analyst with strong project management skills to support our national platform in our Charlotte, NC office. This role will lead and coordinate data integrity initiatives, manage cross-functional projects, and ensure the timely execution of data-related deliverables. The ideal candidate will combine technical expertise with organizational and leadership skills to drive efficiency and accuracy across Salesforce and related data processes. *This position offers a flexible work environment and is available for an immediate start. Key Responsibilities: • Lead cross-functional projects involving Data Management, IT, and business teams, ensuring alignment with organizational goals and priorities., • Plan, organize, and manage data-related projects, including data migration, cleansing, and integration initiatives, ensuring timely completion and alignment with business goals., • Serve as the primary liaison between Data Management, IT, and business teams to define project scope, timelines, and deliverables., • Identify opportunities to streamline data workflows and implement best practices for Salesforce data governance and quality assurance., • Monitor and maintain Salesforce data accuracy through routine audits, cleansing, and validation processes., • Develop and deliver ad hoc reports, dashboards, and project status updates to stakeholders., • Manage helpdesk requests related to data updates, record merging, and troubleshooting, ensuring timely resolution., • Create and maintain project documentation, including process maps, timelines, and status reports. Qualifications: • Bachelor's Degree preferred, or equivalent experience in data management and project coordination., • 3–5 years of experience in data management, operations, or business analysis with demonstrated project management responsibilities., • Salesforce.com is preferred but not required; familiarity with CRM systems is a plus, • Advanced Excel skills (formulas, vlookups, pivot tables, macros)., • Strong organizational and time-management skills with the ability to manage multiple projects and meet tight deadlines., • Excellent communication and stakeholder management skills., • Experience in commercial real estate preferred but not required., • Ability to work independently, solve problems, and adapt to changing priorities., • Familiarity with project management tools and methods such as Azure DevOps, Asana, Agile, or similar frameworks. Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more! #LI-Onsite #LI-LA1

Job Description Kickstart Your Career with an Internship at CPL Are you a student eager to turn classroom learning into real-world impact? At CPL, a nationally recognized Architecture & Engineering firm, we believe in empowering the next generation of designers, engineers, and innovators. Our internship program is your opportunity to gain hands-on experience, collaborate with seasoned professionals, and contribute to projects that shape communities. This position is meant to cover the fall period, be on-site, and work 20-40 hours per week. What you'll Do • Respond to requests for IT help from end users, • Provide IT assistance as able or escalate requests to other members of the IT team, • Configure, install and upgrade PCs, operating system software and application software as required, • Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required, • Perform other duties as assigned by the IT Helpdesk Manager and IT Director What you bring • Actively pursuing a BS (or MS) in Information Technology or a related field, • Succinct communication skills, both written and verbal, • Experience using Microsoft Office(Word/Excel/Teams, etc.), • Technical experience in Microsoft Windows Server/Workstation environments, • A Team player, • Knowledge of Windows OS application installation as well as Office 365 and other business applications Why CPL • Real Projects, Real Impact – Work on meaningful assignments that go beyond “busy work.”, • Mentorship & Learning – Learn from industry experts who are invested in your growth., • Collaborative Culture – Join a team that values creativity, curiosity, and fresh perspectives., • Career Pathways – Explore your future in architecture, engineering, planning, design, or project management. What We Offer: Benefits for Regular Full-Time & Part-Time Employees Working 30+ Hours/Week - not applicable to interns • Healthcare for you and your family: Medical, Dental & Vision insurance, • Single HDHP Medical plan with 100% paid premium, • Health Savings Account (HSA) with employer match, • Medical and Dependent Care Flexible Spending Accounts, • FREE Life Insurance and AD&D Insurance, • Voluntary Life Insurance for you and your family, • FREE Short-Term and Long-Term Disability Insurance, • PTO + Sick Time + 8 Holidays per year, • Retirement Savings Plan with contribution from CPL to grow your retirement funds, • Internal Mobility & Career Advancement, • Licensure Assistance Additional benefits available to FT Employees Working 40+ Hours/Week <

Job Description Application Support Analyst Internal Title: Analyst, Support Location: Charlotte, NC Type: Full-Time, Salaried Salary: $50,000.00 per year and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll learn from seasoned industry experts, contribute to high-impact projects, and see your work make a real impact. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit www.33floors.com. About the Role We're looking for a curious, technically minded problem-solver to join our team as an Application Support Analyst. You do not need previous Yardi or property management experience to be successful in this role, as we provide training. What matters most is your ability to troubleshoot problems methodically, communicate clearly with users, take ownership of issues, and learn unfamiliar systems quickly. This role sits at the intersection of technical support, enterprise applications, and client service. You'll provide front-line support to clients and internal users experiencing issues with Yardi property management and accounting applications and related web-based systems. Support is provided to users around the world, primarily through phone, email, and Microsoft Teams. The work goes beyond a traditional help desk role and may include application configuration, data imports, user access and account setup, software troubleshooting, testing, documentation, and investigation of application or data issues. You'll also work closely with experienced consultants and technical specialists, escalating more complex issues while continuing to build your own Yardi, technical, and industry knowledge. For someone interested in enterprise applications, systems analysis, technical consulting, or software support, this role offers an excellent opportunity to develop specialized expertise and grow your career. Responsibilities • Provide timely first-level response to incoming support requests and take ownership of tickets through resolution or appropriate escalation., • Troubleshoot common application issues within Yardi Commercial and Residential Property Management systems., • Investigate user-reported issues methodically and gather the information needed to identify the cause or next step., • Log, prioritize, document, and track requests through the HelpDesk system., • Communicate clearly with users throughout the troubleshooting process and follow up to confirm that issues have been resolved., • Assist users with application setup, user access, account creation, and system configuration., • Guide users through application setup and troubleshooting procedures., • Support data imports, validation, and other application-related activities as needed., • Create and maintain clear documentation, troubleshooting guides, FAQs, and knowledge-base articles so that solutions can be reused across the team., • Use available support resources, including documentation, knowledge bases, manuals, FAQs, live chat, RACIs, and other self-service tools., • Escalate complex or unresolved issues to internal subject matter experts or higher-tier technical teams, providing clear context and documentation., • Participate in User Acceptance Testing (UAT) for new features and functionality as part of regular release cycles., • Adhere to client policies, procedures, and processes in all support activities., • Collaborate with teammates and support colleagues as needed., • Maintain accurate time records for client-billable support activities., • Complete special assignments and projects as requested by your manager. Qualifications and Requirements We're more interested in how you approach problems and learn new technology than whether you've worked with Yardi before. You may be a strong fit if you: • Have at least one year of experience in IT support, help desk, application support, technical customer support, software testing, systems support, or a related environment., • Enjoy troubleshooting and figuring out why something isn't working., • Take ownership of problems and follow them through instead of simply passing them along., • Can explain technical issues clearly and professionally to non-technical users., • Are comfortable managing multiple requests and priorities in a fast-paced environment., • Pay close attention to detail and document your work clearly., • Know when to continue investigating independently and when to involve someone with deeper expertise., • Enjoy learning new software, processes, and business concepts., • Have a strong customer-service mindset and genuinely enjoy helping people solve problems., • Are self-motivated, dependable, and comfortable working as part of a collaborative team. Required Technical Skills: • Strong general computer and software skills., • Comfortable troubleshooting Windows, applications, user access, and common software issues., • Strong Microsoft Excel skills, including experience with functions such as lookups, filtering and sorting, PivotTables, and working with structured datasets., • Comfortable working with Microsoft Teams, Google Workspace, and similar business applications., • Experience with ticketing/help desk systems or other systems used to track and manage requests., • Exposure to SQL, databases, reporting tools, or data validation is a plus but is not required., • Experience creating technical documentation, process notes, knowledge-base content, or user instructions is a plus., • Experience with UAT, QA, software testing, or validating application changes is a plus. Preferred Skills In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is capable of overcoming obstacles. Must enjoy working in a fast-paced, dynamic team environment. Previous Yardi, commercial property management, residential property management, or property accounting experience is helpful, but it is not required. Compensation We offer a competitive compensation package, including PTO, paid holidays, sick time, and medical/dental/vision and retirement benefits. Lunch is provided 3 days per week.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territory Preferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid driver’s license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description We are looking for a technical support specialist that is available to do on-site work as well as remote helpdesk. Experience working with a MSP is preferred. We need someone who can diagnose our customers issues from root cause to solution and document cases. We need a team player that can communicate well with peers as well as offering great Customer Service whether it is in person or remote. Business Hours: Monday through Friday; 8:00 AM to 5:00 PM We offer project hours pay for any work completed outside of the specified time frame of your shift. On - call One weekend in rotation with all tech support specialists from 10am - 4pm. Responsibilities: • Provide technical assistance with computer hardware and software, • Resolve issues for clients via phone, in person, or electronically, • Recommend hardware and software improvements, • Track customer issues and resolutions via Ticketing System Qualifications: • Previous experience in IT, customer service, or other related fields, • Ability to build rapport with clients, • Strong troubleshooting and critical thinking skills, • Positive and professional demeanor, • Experience with remote tools Benefits • We do offer Healthcare coverage completely covered for the individual after 90 days., • Eligible to participate in 401K Retirement Plan with employer match up to 4% after 30 days \nCompany Description Local managed services provider. All service offerings are supported by our business hours Help Desk. Local managed services provider. All service offerings are supported by our business hours Help Desk.

Job DescriptionRemote Service Supervisor Charlotte, NC | $110,000–$130,000 | Up to 25% Travel Lead the Team That Keeps Customers Running BHS Corrugated is looking for a Remote Service Supervisor to lead our North American remote technical support team from our Charlotte office. This is more than a helpdesk leadership role. You’ll lead a team responsible for diagnosing and resolving complex equipment issues remotely, managing critical escalations, improving support processes, and helping customers get back up and running without waiting for an on-site technician whenever possible. What You’ll Do Lead, coach, hire, and develop a team of remote service technicians. Manage daily workflow, ticket volume, staffing, and after-hours/on-call coverage. Serve as the primary escalation point for high-severity technical issues. Track KPIs including response time, resolution time, first-contact resolution, and customer satisfaction. Improve troubleshooting processes, procedures, and the team's technical knowledge base. Partner with Field Service, Engineering, Sales, and Customer Support to solve complex equipment issues. Drive higher remote-resolution rates to reduce unnecessary field service dispatches. Help evaluate and implement new technologies including remote diagnostics, machine connectivity/IoT, and AI-assisted troubleshooting tools. What We’re Looking For 5+ years of technical support or helpdesk experience. 2+ years of supervisory or team-lead experience. Experience leading a remote support, technical helpdesk, or technical call center team supporting complex products. Strong troubleshooting, escalation management, and customer service skills. Experience with remote diagnostic tools and ticketing/CRM platforms. Strong communication and people-leadership skills. Experience with capital equipment, industrial machinery, or manufacturing environments is highly preferred. Why BHS? This is an opportunity to build and improve a critical service function—not simply maintain one. You’ll have a direct impact on customer satisfaction, equipment uptime, team development, and the efficiency of our North American service organization. Salary: $110,000–$130,000 annually, based on experience Location: Charlotte, NC Travel: Approximately 10–15% with up to 25% as needed Benefits: Medical, dental, vision, 401(k) with company match, paid time off, holidays, and company-provided technology and tools. Ready to lead a technical support team where solving problems quickly makes a measurable difference? Apply today and join BHS Corrugated. BHS North America is an Equal Opportunity Employer. Powered by JazzHR Ef5RC8k9YR

Job DescriptionDescription: ZT Automotive Luxury is seeking a customer-focused and technically skilled IT Helpdesk Technician to support our dealership operations in Charlotte, NC. This role serves as the first point of contact for end users experiencing hardware, software, network, and systems-related issues. The technician will provide hands-on and remote technical support to dealership employees, ensuring minimal downtime and a high level of customer service. The ideal candidate combines strong troubleshooting abilities with excellent communication skills and understands the importance of technology in supporting dealership sales, service, parts, and administrative operations. Requirements: Technical Support • Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, phones, and other IT equipment., • Respond to and resolve helpdesk tickets in a timely and professional manner., • Diagnose and troubleshoot hardware, software, network connectivity, and application issues., • Install, configure, and maintain Windows operating systems and business applications., • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint., • Set up and deploy computers, peripherals, and user accounts for new hires., • Assist with user onboarding and offboarding activities, including account provisioning and access management., • Support dealership-specific software systems and business applications. Infrastructure & Systems Support • Monitor and maintain local network devices, wireless connectivity, and printers., • Assist with inventory management of IT hardware and software assets., • Perform routine system updates, patches, and preventative maintenance., • Escalate complex technical issues to senior IT staff or vendors as appropriate., • Assist with technology projects, system upgrades, and equipment rollouts. Customer Service & Documentation • Provide exceptional customer service to dealership employees and managers., • Create and maintain technical documentation, procedures, and knowledge base articles., • Educate end users on technology best practices, cybersecurity awareness, and system functionality., • Track support requests and maintain accurate records within the ticketing system. Qualifications Required • Associate degree in Information Technology, Computer Science, or related field, or equivalent work experience., • 2+ years of IT Helpdesk, Desktop Support, or Technical Support experience., • Strong knowledge of:, • Windows 10/11, • Microsoft 365 Suite, • PC hardware and peripherals, • Network troubleshooting fundamentals (TCP/IP, Wi-Fi, VPN), • Experience supporting multiple users in a fast-paced business environment., • Strong problem-solving and troubleshooting skills., • Valid driver's license and reliable transportation for occasional local travel. Preferred • Experience supporting automotive dealerships., • Familiarity with dealership management systems (CDK)., • Experience with Microsoft Intune, Azure Active Directory, and endpoint management tools., • Experience with VoIP phone systems and security systems. Why Join ZT Automotive Luxury? • Competitive salary and benefits package., • Opportunity to support a growing dealership organization., • Exposure to a wide range of technologies and business systems., • Collaborative team environment with opportunities for growth and development.

Job Description Love Where You Work! If working for a team of dynamic professionals that create award winning projects for some of the world’s most successful companies sounds exciting, rand construction corporation is where you want to be. rand provides a culture of excellence that offers unlimited growth. We are seeking Summer 2027 Interns, who are in their sophomore year or above and enrolled in a Construction Management, Engineering, Architecture, Business Management, Human Resources, IT, Finance, Marketing Program at an accredited school. What you’ll do: Under the supervision of experienced department leaders, you will participate in a 12-week program tailored to your field of study, offering deep immersion into the business operations of a leading commercial contractor. Depending on your major, your program will focus on one of the following tracks: • Construction Management: This program offers hands-on experience across field operations and project management, covering Procore software training, safety protocols, blueprint reading, Superintendent job shadowing, and active job site visits to bridge academic theory with real-world practice., • Human Resources: Gain exposure to full-cycle recruiting, onboarding, employee engagement initiatives, benefits administration, and HR compliance., • Marketing: Support corporate branding, proposal writing, social media campaigns, public relations, and collateral development for high-profile commercial projects., • Finance: Assist with accounts payable/receivable, job-cost accounting, billing, financial reporting, and audit preparations within the construction sector. Help analyze project budgets, cash flow projections, cost-benefit analyses, and financial forecasting to drive operational efficiency., • Information Technology: Assist with helpdesk support, hardware/software deployment, network maintenance, and the implementation of emerging construction tech tools. ABOUT rand* rand construction is an award-winning, woman-owned national commercial contractor specializing in tenant interiors, retail, restaurants, and building renovations (capital expenditure). Founded in 1989 by Linda Rabbitt, rand has grown from a small interiors firm to a multi-market construction company with annual revenues in excess of $650 million offering a wide range of services to national and regional clients. Today, we have offices in Alexandria, VA; Atlanta, GA; Austin, TX; Charlotte, NC; Dallas, TX; Denver, CO; Houston, TX; Salt Lake City, UT. We are proud to be named a “Top Workplace," and a Best Place to Work by local business journals. Our culture of excellence has produced close to 200 Industry awards for our quality of work. Most importantly, we love to promote from within. 80% of our Executive Leadership began their careers at rand* in our entry level positions. Qualified Candidates will possess the following: • Current enrollment for Bachelor’s degree in Engineering, Construction Management, Architecture, Human Resources, Marketing, Finance, IT or related field. (Sophomore year or above)., • Basic understanding of construction drawings, specifications, and project delivery methods, alongside proficiency in the Microsoft Office Suite., • Goals to establish a career in Construction Management., • Good time management and prioritization skills., • Ability to learn new technology utilized in project management., • Strong work ethic and the ability to work in a fast-paced environment. Preferred Candidates will also possess the following: • Familiarity with industry-specific applications such as Procore, Bluebeam, or MS Project., • Eagerness to learn through hands-on site exposure and a demonstrated passion for the commercial construction industry., • Positive attitude, ambition, and continual determination for self-improvement. Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. rand* is consistently ranked among the best companies to work for, and we aspire to be the most respected and renowned builder for excellence, leadership, integrity, and unsurpassed value. rand* is an equal opportunity employer. We are committed to fostering meaningful careers and cultivating a workplace where individuals can thrive and do their best work. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, sex, gender identity or expression, genetic information, immigration status, marital status, medical or physiological condition (including pregnancy), national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please let us know by noting this in your application. All applications must be submitted via randcc.com/careers. Non-solicited resumes submitted elsewhere will not be considered.

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