Acting jobs in United Kingdom - Page 3

Summary of Position The Bartender owns the bar's readiness, exact beverage execution, service pace, stock accuracy, legal compliance and close. The role prepares approved bar beverages to recipe, protects the 5-minute beverage target, maintains accurate inventory/waste records and escalates equipment, safety or supply failures without creating workarounds. Key Performance Areas (KPAs) · Bar Readiness · Beverage Quality & Service Pace · Stock, Waste & Cost Control · Legal, Hygiene & Safety · Close & Team Coordination Duties & Responsibilities Bar Readiness · Open the bar fully: cleanliness, par, glassware, tools, refrigeration/equipment and POS readiness before service. Beverage Quality & Service Pace · Prepare every approved beverage exactly to the current recipe and presentation standard. · Deliver bar output through the approved service flow and protect the 5-minute beverage target. · Use approved pairings and natural upselling without altering product standards. Stock, Waste & Cost Control · Maintain stock/par and record consumption, inventory and waste accurately in the approved system. · Follow RM-PIN and reason-code controls for voids/discounts; never create an unofficial workaround. Legal, Hygiene & Safety · Maintain approved storage temperatures, hygiene and beverage safety. · Comply with the approved local alcohol/legal overlay for the market. · Escalate equipment, technology, safety and supply failures through the correct playbook/manager route. Close & Team Coordination · Close the bar, store stock and clean equipment/bar to standard with required Shift Leader/RM verification. · Coordinate with Waiters and Runners while preserving the rule that Runner owns soft- drink preparation. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Bar is fully ready before service and by the approved T-15 readiness gate. · Approved beverages are produced exactly to recipe/presentation standard and within the 5-minute service target. · Inventory, consumption and waste records are complete and accurate. · 100% compliance with local alcohol/legal, hygiene and storage controls. · Voids/discounts follow RM-PIN and reason-code controls; no unofficial workaround is used. · Bar close is complete and verified. Qualifications · Meet the legal age and licensing requirements to prepare/serve alcohol in the relevant market. · Have working knowledge of standard beverage preparation and basic bar mathematics/cash controls. · Be able to communicate clearly, multi-task under pressure and follow workplace safety requirements. · Complete the current Bartender Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Working knowledge of approved beverage recipes, bar equipment, POS, stock/waste controls and local alcohol compliance. Current Bartender certification is required before independent assignment. Where It Leads Bartender (you are here) > Shift Leader > Assistant Restaurant Manager > Restaurant Manager; a Beverage specialist branch may be added only after formal role architecture is approved To earn Shift Leader: · Assignment Policy: Complete at least one year as a Bartender before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Bartender certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Roaming Roast is looking for someone to run our Borehamwood coffee truck at weekends. Your main responsibilities will be: -Driving the tuktuk to its location from our storage facility -Lead barista throughout the day (you will be supported by another barista) -Ensuring standards of quality and hygiene are upheld Hours: 7.30-4pm Saturday and Sunday There will always be additional hours available during the week should you wish to take them but this is not required. You must have held a full driving licence for 2 years and be over 25 years of age for insurance purposes. We are a small chain of specialty coffee trucks operating in London and Hertfordshire. Our ideal candidate is someone who has multiple years of experience as a barista and someone who is able to demonstrate their ability think and act independently. As a small business, you'll wear many hats other than just barista. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desirable. This is an incredibility rewarding job for the right candidate. We believe that people in hospitality deserve better. So if you love standing outside talking to people whilst accepting the responsibility of managing a coffee truck for the weekend, this is for you! Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount

Summary of Position The Restaurant Manager owns the total store operating result: P&L, guest experience, people, food safety, standards and compliance. The RM plans the trading day, makes the final T-15 readiness decision, commands through the parallel ARM/Shift Leader/Kitchen Manager structure, owns store-level escalations and ensures truthful commercial, people and operating evidence. Key Performance Areas (KPAs) • Trading-Day Plan & Store Readiness, • Live Store Command & Guest Outcome, • P&L, Cost & Cash Control, • Food Safety, Compliance & Risk, • People, Certification & Succession, • Close, Data & Reporting Duties & Responsibilities Trading-Day Plan & Store Readiness • Read operating data and known conditions, set the day's priorities and run the T-60 briefing., • Make the T-15 GO / NO-GO readiness decision using the approved store-operating standard. Live Store Command & Guest Outcome • Command the store through parallel Shift Leader, ARM and Kitchen Manager ownership, intervening on escalation without collapsing role accountability., • Own the guest-experience outcome and final escalation/recovery decisions within published authority., • Lead high-severity or multi-playbook incidents and interface with Area Manager/Country Head/platform functions as required. P&L, Cost & Cash Control • Control daily commercial/financial signals, labour, food and controllable-cost actions, void/discount authority and cash reconciliation., • Where food-cost variance exceeds 2% of theoretical under the current operating standard, require root-cause action and log it by end of day., • Independently reconcile the Shift Leader's end-of-day cash count the next morning. Food Safety, Compliance & Risk • Verify food-safety, allergen, legal/compliance and safe-to-operate corrective action; do not author functional standards outside RM authority. People, Certification & Succession • Own store people deployment, scheduling discipline, performance follow-up, development and succession execution., • Ensure only appropriately certified people are assigned to roles/stations under the current approved control., • Issue final certifications for designated store roles only where the Academy assigns RM as certifier. Close, Data & Reporting • Verify store close and next-morning controls, explicitly carrying forward unresolved issues., • Complete DOL/dashboard/daily-log narrative, exception escalation and operating-data evidence truthfully and on time. Additional Responsibilities & Reporting • Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) • T-60 briefing and T-15 GO / NO-GO readiness decision are completed to standard., • Store P&L, labour, food cost and controllable-cost actions are actively managed against approved targets., • Food-cost variance above 2% of theoretical triggers root-cause action and end-of-day logging under the current standard., • Shift Leader cash count receives independent RM next-morning reconciliation., • Only appropriately certified employees are independently assigned to roles/stations., • DOL, daily log, close, compliance and escalation evidence is complete and truthful. Qualifications • For internal progression, hold current ARM certification and complete the Restaurant Manager Development Plan; external appointments must satisfy People OS hiring rules and equivalent operating experience., • Strong whole-store knowledge across FOH, BOH, P&L, labour/food cost, guest recovery, food safety and people leadership., • Ability to lead through role owners rather than personally absorbing every operating task., • Complete current Restaurant Manager certification before independent store accountability. Core Competencies • Strategic Operational Leadership - Turns strategy and standards into disciplined operating execution., • Financial Acumen - Reads P&L and operating signals and converts variance into action., • Leadership & Succession - Builds accountable leaders and sufficient successor capacity., • Decision Making & Judgment - Acts within authority, escalates correctly and preserves governance., • Cross-Functional Collaboration - Works effectively with I MANAGE platform functions while preserving ownership boundaries., • Data & Evidence Discipline - Uses verified information, protects system truth and reports exceptions clearly. Technical Skills Advanced working knowledge of store P&L, forecasting/deployment, POS/IMS/dashboard controls, food safety, playbook command and people/succession systems. Current Restaurant Manager certification is required before independent store accountability. Where It Leads Restaurant Manager (you are here) > Area Manager (next) > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Area Manager: • Assignment Policy: Complete at least two years as a Restaurant Manager before permanent promotion unless an approved People OS exception applies; complete the one-year Area Manager Development Plan including at least one store opening run A-to-Z., • Swiss Butter Academy: Maintain current Restaurant Manager certification and complete Area Manager learning, field evidence and certification before independent AM duty., • Performance: Meet the published People OS promotion performance gate for the relevant cycle., • Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved., • Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart., • Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

We are looking for an experienced dough maker to join our bakery team. Working closely with our Head Baker and consultants, you’ll play a key role in producing and refining our doughs for breads and pastries, supporting the growth and consistency of our production. This is an early start / early finish role, with night or early morning hours expected. You’ll have hands-on experience in dough production within a fast-paced bakery or kitchen environment and take genuine pride in the quality of what you produce. You’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight-knit team. Responsibilities. • Prepare, mix, and develop doughs for breads and pastries to specification, • Scale ingredients accurately and follow production schedules, • Operate bakery equipment including mixers, dough dividers, and sheeters, • Monitor fermentation, proving, and dough quality to ensure consistency, • Follow recipes and maintain high food safety and hygiene standards, • Adhere to and maintain HACCP procedures at all times, • Support the wider kitchen team with daily production tasks, • Act as an ambassador for our brand through teamwork, reliability, and a positive attitude Requirements. • Previous experience in a bakery | dough making environment, • Comfortable working early starts and night hours, • String communication skills and team spirit We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.

Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

Summary of Position The Assistant Restaurant Manager owns guest-experience continuity from queue entry through seating, table journey and farewell. The ARM manages queue/waitlist accuracy, seating flow, table-time visibility, service recovery and guest-facing continuity during disruptions, while the Shift Leader owns floor execution, the Kitchen Manager owns kitchen execution and the Restaurant Manager retains full-store accountability. Key Performance Areas (KPAs) · Guest Journey & Queue Ownership · Seating Flow & Table-Time Control · Service Recovery & Guest Escalations · Playbooks & Disruption Continuity · FOH Leadership & Handover Duties & Responsibilities Guest Journey & Queue Ownership · Verify opening guest-flow deployment, queue tools and table-time visibility. · Own queue/waitlist accuracy, honest wait communication and seating flow from arrival through handover to the floor. · Activate PB1 Queue Overload when triggered and direct the guest-flow response; Shift Leader takes Door/queue backup and floor coverage. Seating Flow & Table-Time Control · Ensure guests are acknowledged within 10 seconds under normal conditions. · For waits above 15 minutes, ensure water is offered and extended-wait updates are given every 5 minutes. · Control call-to-seated handover within 2 minutes and monitor table times to intervene before guest-experience failure becomes visible. Service Recovery & Guest Escalations · Lead complaint/service recovery within published authority and escalate above limit to the Restaurant Manager. · Protect the rule that guests are not rushed and bills are presented only on request. Playbooks & Disruption Continuity · Own or coordinate ARM-triggered playbooks, including staffing shortage and accessibility/disability response where applicable. · Coordinate simultaneous playbooks and guest-facing continuity during equipment, technology, power and emergency disruption without losing role boundaries. FOH Leadership & Handover · Back up the Restaurant Manager on duty without taking over the RM's final accountability or Kitchen Manager command. · Develop Shift Leaders and FOH leaders through deployment, feedback, coaching and readiness observations. · Verify guest-flow close/handover and unresolved-case continuity without duplicating the Shift Leader's FOH close sign-off. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · Guest arrival is acknowledged within 10 seconds under normal conditions and wait information remains honest. · Waits above 15 minutes receive water and extended-wait updates every 5 minutes; call-to-seated handover is within 2 minutes. · PB1 Queue Overload is activated by ARM when triggered and Shift Leader backup is deployed correctly. · Table-time risks and guest complaints are acted on before or at failure, within published recovery authority. · Guest-facing continuity is maintained through disruptions and playbooks without role-authority drift. · ARM handover is complete and does not duplicate Shift Leader FOH close ownership. Qualifications · For internal progression, hold current Shift Leader or approved Kitchen Manager certification and complete the ARM Development Plan. · Demonstrated ability to manage guest flow, service recovery, table-time decisions and FOH leadership under pressure. · Strong working knowledge of POS/table-time tools, queue management and relevant Failure Playbooks. · Complete current ARM certification before independent ARM duty. Core Competencies · Leadership & Coaching - Sets clear expectations, develops people and corrects execution in real time. · Decision Making & Judgment - Makes timely decisions using facts, standards and published authority. · Operational Discipline - Protects the operating rhythm, evidence and controls under pressure. · Communication & Collaboration - Creates clear handovers and strong cross-role coordination. · Problem Solving - Finds root causes, assigns corrective action and distinguishes local from systemic issues. · Accountability & Integrity - Owns outcomes and maintains truthful records, escalation and follow-through. Technical Skills Strong knowledge of guest-flow and waitlist control, table-time monitoring, recovery authority, accessibility response, staffing-shortage response and multi-playbook coordination. Current ARM certification is required before independent duty. Where It Leads Assistant Restaurant Manager (you are here) > Restaurant Manager (next) > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Restaurant Manager: · Assignment Policy: Complete at least one year as an ARM before permanent promotion unless an approved People OS exception applies; complete the 6-month Restaurant Manager Development Plan. · Swiss Butter Academy: Maintain current ARM certification and complete Restaurant Manager learning, full-store practical assessment and certification before independent RM duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

Mobile Tyre Fitter Job Description Job Title: Mobile Tyre Fitter / Mobile Tyre Technician Location: East London Reporting to Manager Employment Type: Full-time, Temporary with progression to Permanent Job Purpose The Mobile Tyre Fitter delivers high-quality tyre replacement, repair, and roadside assistance services directly to customers at their homes, workplaces, or stranded roadside locations. Operating from a fully equipped mobile service van, you will act as the face of the company, ensuring a safe, efficient, and professional experience for every customer. Key Responsibilities and Duties 1. Technical & Service Delivery Remove, refit, repair, and balance tyres on cars, vans, and light commercial vehicles. Conduct accurate tyre safety inspections, checking tread depth, wear patterns, and inflation pressures. Assess tyre damage to determine if a safe repair is possible under national safety standards or if a replacement is required. Ensure all locking wheel nuts and vehicle components are handled safely and re-torqued to manufacturer specifications. 1. Mobile Fleet & Asset Management Drive and maintain a company-allocated mobile service vehicle in compliance with road safety laws. Conduct daily pre-journey van inspections (fluid levels, lights, tyre condition). Keep the mobile unit clean, organized, and stocked with adequate tyre inventory and consumables. Maintain all onboard specialist tools, including jacks, air compressors, and portable balancing machines. 1. Customer Service & Communication Travel efficiently to scheduled and emergency call-out appointments within your designated area. Provide professional advice to customers regarding tyre maintenance, safety standards, and legal requirements. Process payments on-site and accurately complete digital job sheets, risk assessments, and invoices via a company mobile device. 1. Health, Safety & Compliance Strictly adhere to health and safety regulations, particularly when working at the roadside or in public spaces. Correctly deploy safety equipment, including high-visibility clothing, cones, and beacons. Safely dispose of worn or damaged tyres in accordance with environmental policies. Requirements, Qualifications & Experience Experience: Minimum of 1 - 3 years of tyre-fitting experience (experience operating a mobile service van is highly desirable but not mandatory). Licence: A valid, clean UK driving licence is required. Physical Fitness: Capability to meet the physical demands of the role, including regular lifting of tyres and heavy equipment. Technical Skills: Confident operating wheel balancers, tyre changers, and electronic diagnostic or tracking tools. Soft Skills: Strong time-management skills, a polite customer-facing manner, and the ability to work independently without direct supervision. Working Conditions & Benefits Hours: Standard shift patterns, which may include rotational weekends and participation in an on-call emergency rota. Environment: Primarily outdoor field work in varying weather conditions. Package Includes: Competitive base salary, performance-based bonus/commission schemes, company van, uniform, specialist tools, and ongoing training support

Roaming Roast are a small chain of three specialty coffee trucks located in on the border of London and Hertfordshire. We are a growing business looking for part time and full time baristas. We have a range of hours available depending on your preference. Ideally you will be a career barista and who is able to demonstrate their ability think and act independently. As a small business, there's no where to hide for people who are not willing to give the job their full attention. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desireable. Being a small business and sometimes working alone, we can be required to wear many hats - barista, plumber, handyperson or even electrician. This is the everyday reality of working on a coffee truck. Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday for full time employees, prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Regular sales incentives to boost earnings Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount Application question(s): • Do you have 1 or more years of full time (or equivalent) speciality barista experience?, • We are a mobile truck and working outside in all weathers is part of what we do. Are you ok with this?, • Are you able to easily and reliably commute to Borehamwood and arrive ready to start work at 7am each day? Please make sure you have checked your journey! • Do you have supervisory or managerial experience in hospitality where opening and closing procedures have been your responsibility?, • If you have a driving license, have you held it for more than 2 years? Licence/Certification: • Driving License (preferred) Work Location: In person

GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Canary Wharf Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

We are looking for a passionate and energetic person to represent our organisation, engage with the community and promote our products and services. Key responsibilities • Act as a key liaison between the organisation and the community., • Support targeted marketing initiatives to increase brand awareness., • Build and maintain positive relationships with customers., • Provide clear information about our products and services., • Represent the organisation at events during and outside regular business hours. What we’re looking for • Excellent communication and interpersonal skills., • Strong public speaking abilities., • An enthusiastic, outgoing approach and a passion for engaging with people., • The ability to work independently and as part of a team., • Basic knowledge of marketing principles is helpful but not essential., • Flexibility to attend events outside regular business hours., • No experience required; retail sales or customer service experience is preferred., • GCSE or equivalent is preferred. What we offer • Full-time, permanent employment., • Base salary of £1,400–£2,400., • Commission bonuses and incentives., • Opportunities for professional growth and skills development., • Fully paid holidays and trips., • Flexitime options and work socials., • A dynamic, in-person working environment. Working pattern • Monday to Friday., • Weekend availability may be required., • Minimum five days per week. Join our team and help share our values and mission with the community.

Extrovert by nature and unafraid to be different. Does this sound like you? Then you’re just who we’re looking for. Join us at Hotel AMANO Covent Garden, a boutique lifestyle hotel. Located on Covent Garden’s Drury Lane with 141 rooms, two cocktail bars, rooftop terrace and a signature restaurant, it’s our first international destination, adding to our portfolio of hotels in Berlin, Munich, Düsseldorf and Leipzig. We are looking for a Cocktail Bar Waiter/Waitress to join the team at Amano Rooftop Bar. About the role Preparing the bar for service, ensuring all bar areas are kept clean and tidy Confidently taking orders and delivering exceptional service Demonstrate perfect knowledge of the menu items About you A natural hospitality professional who loves to interact with people Organised, reliable and motivated Flexibility to respond to a variety of different work situations What you can expect · Fun with purpose at work · Opportunities to push boundaries · Competitive pay, Service charge · Company benefits If you’d like to break new ground with us, please get in touch! Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Swim Generation is a local private swimming coaching business with offices in Richmond, Surrey. We are looking for self motivated, passionate , and customer service driven candidates to apply for part time or full time roles acting as Swim Generation poolside assistant whilst swimming lessons are taking place. Reporting into the lead coach at the pool the ideal candidate will manage our clients accessing the pool, respond to current clients and new client questions and queries and to ensure first class class customer service at all times. Other duties to include but not all, ensuring the poolside and associated facilities are clean, tidy, dry and ready for clients. Role is for an immediate start at £15 per hour. Typical working hours would be Monday to Sunday 9am to 1pm and 2pm to 6pm with different shift patterns available weekly.

Qualified Nursery Practitioner Level 2/3 Location: Croydon (West Wickham) Salary: £28,500.to £31,075. Contract: Full-time, Permanent, We are recruiting on behalf of our client who is looking for a fantastic full-time Nursery Practitioner opportunity available for an enthusiastic and versatile Level 2 or Level 3 qualified practitioner in our nursery in Croydon. Responsibilities: of the Level 2/3 Nursery Practitioner: • To act as a key worker and provide care for a small group of children, • Using your knowledge of the EYFS, help plan daily activities and provide suitable play and learning opportunities, • To write learning journeys for your key children and contribute to room planning, • To ensure children develop and learn in a safe, stimulating and supportive environment, • To monitor children’s progress and share information about their development with parents and carers, • To carry out all duties associated with caring for your key group and supporting the daily nursery routine What we’re looking for: • Level 2 or Level 3 Childcare Qualification (required), • Experience is essential working with children aged 0-5, • Strong knowledge of the EYFS framework and safeguarding practices, • Excellent communication skills with children, parents, and colleagues, • A warm, nurturing approach with a genuine love for supporting children’s development, • Previous experience working in an early years setting, • The right to work in the UK What we offer: • A supportive, welcoming team environment, • Ongoing professional development and training opportunities for a Nursery Practitioner, • Competitive salary (based on experience and qualifications), • Opportunities for career progression All successful applicants will be required to complete an enhanced DBS check, join the DBS Update Service and provide two suitable references confirming their suitability to work with children. Apply today send your most up-to-date CV. Plus Staff Recruitment is a specialist Early Years and Education Recruitment Company working with Nurseries and Primary Schools settings across London, Kent and Surrey. We respect candidate confidentiality and will not share your profile to our clients or request any references without your consent. We cater for all Early Years jobs and currently have Nursery Manager, Deputy Manager, QTS, Montessori, Room Leader and Early Years Practitioner / Nursery Nurse vacancies Plus Staff Recruitment are an Equal Opportunities Employer

We are looking for SIA-qualified Door Supervisors who are committed to promoting inclusivity and compassion in nightlife. The ideal candidates will: • Have experience supporting and caring for people within LGBTQ+ communities, • Be passionate about harm reduction and improving welfare practices, • Act as positive advocates for safer, more inclusive nightlife environments Please submit a brief self-introduction, cover letter, CV, and a photo of your SIA licence through the application platform.

ROLE PURPOSE Responsible for managing the daily operations of our Pizzeria, including recruitment, development and performance management of the team. In addition, oversee the inventory and ordering of food and supplies, act to maximise profits and minimise losses. Always ensure that guests are satisfied with their dining experience and service failure are dealt with professionalism. REPORTS TO: General Manager KEY ACCOUNTABILITIES · Support the General Manager to oversee and manage all areas of the Pizzeria · Maintains positive working relationship with all employees to foster and promote a cooperative and harmonious working climate · Act to improve employee’s morale, productivity, efficiency and effectiveness · Motivate employees to work as a team to ensure that food and service meet appropriate standards · Coordinate multiple tasks such as food & beverage and labour cost while maintaining required standards of operation in all daily activities · Provide direction to employees regarding operations, policies and procedures · Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews · Maintain accurate staffing levels at all the time by preparing and adjusting the weekly schedule in line with business’ needs · Investigate and resolve complaints concerning food quality and service · Ensure a safe environment for everyone to reduce the risk of injury/accidents and complete accident reports promptly · Ensure that proper security procedures are in place to protect employees, guests and company assets. · Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. · Ensure compliance with operational standards, company policies and relevant legislations · Ensure security, cash handling and stock control procedures are followed at all time · Monitor stock level to minimise wastage and overordering and place stock orders as necessary · Complete regular stock count in line with company requirements and proactively investigate variances · Support the General Manager in recruitment, training and retention of new and existing team members · Complete daily/weekly paperwork accurately and according to company’s standards · Act to maximise restaurant sales by ensuring high standards of customer service and products are in place at all time Act to minimise wastage of resources and any other controllable losses

Supervisor – Detroit City Burger | Excel London, E16 Legacy Koncepts is looking for a hands-on Supervisor to join Detroit City Burger, our American-style burger outlet at Excel London. We operate several food outlets across the exhibition centre, including Chozen, Wrapid, Orzo’s Deli and Italian Kitchen. This role will be primarily based at Detroit City Burger, although you may occasionally support another outlet. Excel’s event schedule makes every week different. We need someone who can lead a team through busy services, stay organised when demand changes quickly, and take real ownership of the outlet’s food safety, cleanliness and presentation. Pay, hours and benefits • £15 per hour, with a pay review after six months., • A minimum of 100 hours in each four-week period (an average of 25 hours per week), with additional hours available during busy events., • Shifts follow the event schedule. Weekend work is an expected part of the role, particularly when major events are taking place. We aim to offer occasional weekends off where the schedule allows., • After successfully completing a three-month probation period, you may be eligible for a discretionary performance bonuses of up to £1.50 per hour., • Staff meal on working days, 50% staff discount at other times, training opportunities and a workplace pension. The role You’ll be responsible for the day-to-day running of the outlet during your shifts. You’ll direct and support the team, keep service moving, respond to customers and make sure food is prepared and served to our standards. Food safety and cleaning are a major part of this role. We’re looking for a Supervisor who notices problems early and acts on them—not someone who waits for a manager to point them out. You’ll check that food is stored and labelled correctly, required records are completed accurately, and staff clean as they go. You’ll set clear expectations, follow up when standards slip, and make sure the outlet is properly cleaned and ready for the next trading day. Your responsibilities will include: • Leading, training and motivating food service and kitchen staff., • Organising tasks and adjusting preparation and stock levels to meet demand while controlling waste., • Checking food quality, presentation and speed of service., • Proactively overseeing food safety, date labelling, cleaning and health and safety practices., • Giving staff clear direction and addressing missed standards promptly and constructively., • Resolving customer queries and complaints professionally., • Operating the till, processing payments and completing basic shift administration. What we’re looking for • Experience supervising a team in a busy quick-service restaurant or similar food operation. Burger restaurant experience is an advantage., • Strong food safety awareness and the confidence to uphold standards consistently. A Level 2 Food Safety certificate, or equivalent, is required., • A practical, hands-on approach: you’re willing to work alongside the team while remaining accountable for the whole shift., • The ability to stay calm, prioritise and give clear direction during busy periods., • Good communication, customer service and basic numerical skills., • Flexibility to work around Excel’s event schedule, including busy weekends. The position is available immediately. If you take pride in leading a team and keeping standards high, we’d like to hear from you.

• Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal and escalated account queries on behalf of E A SHER LTD., • Manage client accounts and liaise with E A SHER LTD's administrative staff, insurers, underwriters and relevant stakeholders to ensure policies, renewals and claims-related matters are administered efficiently and within required timescales., • Lead, supervise and develop customer relations/client service staff, setting objectives, monitoring performance and providing coaching and training., • Support policy and account reviews and renewal negotiations with key clients, with a focus on maintaining client relationships, account value and retention., • Analyse client account, policy and renewal information to identify trends, risks and opportunities for improved client retention and business growth., • Investigate and resolve escalated client and account issues, including matters relating to policy administration, claims, renewals and service quality, and liaise with the relevant insurance and compliance functions where required., • Liaise closely with E A SHER LTD's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims and underwriting functions to ensure client requirements are effectively addressed., • Maintain accurate client account and relationship information within the CRM system and prepare reports for senior management on client accounts, renewals, complaints, service levels and relationship performance.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

Join our dynamic team and become an integral part of a passionate group dedicated to upholding the highest standards of guest service. In this vibrant environment, you'll not only contribute to creating memorable experiences but also immerse yourself in the rich tapestry of Italian food and culture, truly experiencing a five-star journey. You’ll develop your food and beverage knowledge, respond proactively to guest requests, and work closely with a supportive team through comprehensive training. Responsibilities Maintain excellent service standards. Apply food and beverage knowledge effectively. Collaborate with other departments to support smooth operations. Contribute to strong performance audit results. Follow all health and safety policies. Support and exceed team targets. Benefits Competitive pay and performance bonuses. Stylish uniform or uniform allowance. Clear career progression and development opportunities. Opportunities to travel. Support from a dedicated Restaurant Support Team. Applicants must be eligible to live and work in the UK in accordance with the Asylum and Immigration Act 1996. If you are passionate about excellence in hospitality, please apply with your CV.

SANTA & ELF ACTORS WANTED! Location: Central London Pay: £35 per tour Tour duration: 75–90 minutes Dates: End of November – 31st December Boxing Day & Christmas Day: DOUBLE PAY Bring Christmas Magic to London! We are looking for fun, energetic and confident actors to join our team as Santa Clauses and Christmas Elves for our festive open-top bus tours across Central London. You’ll be entertaining families and children on a moving open-top bus, helping create a fun, magical and unforgettable Christmas experience for our customers. What you'll be doing As Santa, you'll be bringing the Christmas magic to life, interacting with children and families and helping make their Christmas visit to London truly special. As an Elf, you'll be Santa's right-hand helper, entertaining children, getting families involved, creating laughs and keeping the festive atmosphere going throughout the tour. Your personality is just as important as your acting ability. We want people who can engage with children, improvise, have fun and genuinely enjoy entertaining people. We're looking for people who are: • Fun, enthusiastic and energetic, • Confident performing in front of families and children, • Comfortable improvising and interacting with the public, • Experienced actors, performers, entertainers or children's entertainers, • Naturally outgoing and engaging, • Reliable, punctual and professional, • Passionate about creating fantastic customer experiences, • Comfortable working on a moving open-top bus, • Available for multiple dates between the end of November and 31st December Previous experience playing Santa, an Elf, children's entertainment or working with families is highly desirable. Pay £35 per 75–90 minute tour Christmas Day & Boxing Day – DOUBLE PAY (£70 per tour) There will be opportunities to work multiple tours throughout the Christmas period, subject to availability and scheduling. This isn't just a job… For many of our customers, this will be a Christmas memory they'll remember for years. We want performers who will go above and beyond, making children laugh, getting families involved, spreading Christmas cheer and ensuring every passenger steps off the bus with a smile. If you're a confident performer who loves Christmas, loves entertaining and knows how to work a crowd, we'd love to hear from you! APPLY NOW Send us your CV, acting/performing experience and availability for the Christmas period Santa and Elf roles available. Come and help us make Christmas magical in London!

Fundraising Officer (Part-Time) Location: Eastcote, HA4 9XA (with some potential for home working) Salary: £30,000 FTE (£17,015 pro rata, inclusive of holiday allowance) Hours: 22 hours per week during school term time (39 weeks) plus 7 hours per week for 7 weeks during school holidays Reports to: Fundraising & Communications Manager Help Make a Difference for ADHD and Autistic People Across North West London The Centre for ADHD and Autism Support (CAAS) is looking for a passionate, proactive and relationship-focused Fundraising Officer to help grow our income and expand our impact across North West London. Every year, CAAS supports hundreds of ADHD and autistic children, young people, adults and their families through information, advice, support services, training and community programmes. As demand for our services continues to grow, we are seeking a talented fundraiser who can help us build strong supporter relationships, develop new income streams, and ensure our vital work reaches even more people. If you are an experienced fundraiser who enjoys building connections, creating opportunities and making a real difference in your community, we'd love to hear from you. About the Role Working closely with the Fundraising & Communications Manager and CEO, you will play a key role in developing and delivering fundraising activities that generate sustainable income and increase awareness of CAAS. This varied and rewarding role will include: • Developing and delivering community fundraising initiatives and events, • Recruiting and supporting individual and community fundraisers, • Building relationships with donors, schools, community groups and corporate partners, • Researching and developing new fundraising opportunities, • Supporting trust and grant applications, • Helping to grow digital and social media fundraising campaigns, • Maintaining fundraising records and supporter data using our CRM, • Representing CAAS at events, presentations and community engagements You will also act as an ambassador for the charity, delivering excellent supporter care and helping donors understand the impact of their contributions. About You We're looking for someone who brings enthusiasm, initiative and a proven ability to generate income through fundraising activities. You will have: Essential • Experience in a fundraising role, ideally within the charity or not-for-profit sector, • A successful track record in community fundraising, events, individual giving or related income generation, • Experience building relationships with donors, supporters, community groups or corporate partners, • Strong communication and presentation skills, • Excellent written skills, including experience preparing funding applications or fundraising materials, • Experience using a CRM or database to manage supporter information, • Strong organisational skills and the ability to manage competing priorities, • A positive, professional and collaborative approach Desirable • Experience supporting fundraising volunteers or volunteer groups, • Corporate fundraising experience, • Experience contributing to larger trust and foundation applications, • Knowledge of digital fundraising and social media campaigns, • A fundraising qualification or equivalent experience, • Full UK driving licence You do not need previous experience of working with ADHD or autistic people. Full training will be provided. What matters most is that you share our commitment to inclusion, diversity and improving the lives of neurodivergent people and their families. Why Join CAAS? Make a genuine difference to local families and communities Join a passionate and supportive team Flexible working arrangements available Opportunity to develop your fundraising career across multiple income streams Training and professional development opportunities Be part of a respected charity with a growing impact across North West London Our Commitment to Equality, Diversity and Inclusion CAAS values diversity and welcomes applications from people of all backgrounds. We particularly encourage applications from people from Black, Asian and ethnic minority communities, disabled people, and LGBTQ+ candidates. We are committed to flexible working and will consider options including term-time working, compressed hours, annualised hours and job-share arrangements where appropriate. Safeguarding CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be required to provide satisfactory references, complete pre-employment checks and undertake an Enhanced DBS check. Apply Now Join us and help create neurodiverse-aware communities where ADHD and autistic people can thrive. Applying If you’re looking for a supportive, inclusive workplace, we’d be delighted to receive your application, along with a short covering note. Please note that all applications must be completed through completion of our application, available via our website. CV's alone will NOT be accepted. Please note If you haven’t heard from us within two weeks of the closing date, please assume that you have not been shortlisted for interview. Due to the volume of applications we receive, we are unfortunately unable to respond to everyone individually. Thank you for considering a role with us – we genuinely value your interest and hope you will consider applying for future opportunities.

We are seeking waste and Recycling Services Manager to coordinate the collection, recycling and disposal of general waste . The post require the candidate to have an experience in waste management within the private sector or local authority .

Who are we? KEONBAE is established with a single aim: to bring laughter to the table, a direct translation of 'Cheers'. Indulge in the rich tapestry of Korean spices and authentic side dishes, perfectly complemented by an array of refreshing beers. Our warm and welcoming ambiance sets the stage for cherished moments with loved ones, making each visit to KEONBAE a celebration of flavours, togetherness, and pure joy. What’s the role? We’re on the hunt for experienced General Manager to join our growing team. If you love running a tight ship, building great teams, and making customers happy with good food, you’ll fit right in. As a GM, you’re the heartbeat of the site. You’ll keep everything ticking, everyone smiling, and the standards sky-high. No two days are the same, but you’ll be across it all – from the big picture to the tiny details that make a difference. What you’ll be getting stuck into: • Running day to day operations like a pro – smooth, sharp, and always on point, • Delivering top-tier food and service, every single time, • Leading, motivating, and inspiring your team, • Keeping Health & Safety and food hygiene standards watertight, • Making sure the numbers make sense and the business performs, • Leading from the front – setting the tone and raising the bar, • Managing stock and keeping things running lean and efficient, • Keeping invoices and paperwork up-to-date, • Support and plan inhouse promotional events About you: You’ve been there, done that – you're someone who thrives in a fast-paced hospitality environment, and now you’re ready for your next move with a brand on the rise. You’re someone who: • Gets people (and gets the best out of them), • Communicates clearly and leads with confidence, • Is organised, switched-on, and always a step ahead, • Thinks fast, acts smart, and isn’t afraid to make calls, • Brings energy, positivity, and a proper can-do attitude, • Genuinely cares about great food and even better service Why join us? At Keonbae, we’re one team with one goal: serve up incredible cuisines with standout service. Here’s what you can expect: • Competitive pay, • 45-48 Hours contract, • A genuine, great place to work, • Sociable hours, no crazy late-nights!, • Paid holiday, • Pension enrolment We’re growing fast, and this is your chance to be part of the journey. If this sounds like your kind of thing, we’d love to hear from you.

Little Friends Nursery is an established, outstanding early years setting in Wood Green, North London (N22). We are looking for an enthusiastic, reliable and caring Nursery Practitioner to join our friendly team. We are seeking someone who is passionate about working with young children, understands the importance of providing high-quality early years education and is confident contributing as part of a busy nursery team. The role will include: • Providing a safe, caring, stimulating and engaging environment for children., • Supporting children's learning and development in accordance with the EYFS., • Planning and delivering age-appropriate activities based on children's interests and developmental needs., • Acting as a Key Person and building positive relationships with children and their families., • Completing observations, assessments and children's learning records., • Supporting children's personal care, mealtimes, sleep routines and daily transitions., • Maintaining high standards of safeguarding, health and safety and hygiene., • Carrying out daily room and environmental risk assessments as required., • Working collaboratively with Room Leaders, management and other practitioners., • Helping to maintain an organised, welcoming and stimulating nursery environment., • Supporting children with additional needs and working inclusively with all children., • Communicating professionally and positively with parents and carers. What we are looking for Ideally, applicants will hold a Level 3 qualification in Early Years/Childcare or an equivalent qualification recognised as suitable for working within the EYFS. We will also consider strong candidates who are currently completing a relevant childcare qualification. The successful candidate should: • Have experience working with children in an early years setting., • Have a good understanding of the EYFS., • Understand safeguarding responsibilities within an early years environment., • Be dependable, punctual and committed to their role., • Have good written and verbal communication skills., • Be able to work effectively as part of a team., • Be confident communicating with parents and colleagues., • Be proactive and willing to contribute ideas and activities., • Have a genuine interest in children's development and wellbeing., • Be willing to undertake training and continued professional development. Working pattern We are particularly interested in candidates who can work a minimum of 4 days per week. Our nursery operates between 8:00am and 6:00pm, and applicants should be able to work flexibly within these hours. What we offer We provide a supportive working environment with opportunities for professional development and progression. We value practitioners who take pride in their work and want to develop their skills and responsibilities within the nursery. Little Friends Nursery is committed to safeguarding and promoting the welfare of children. The successful applicant will be subject to appropriate safer recruitment checks, including an enhanced DBS check, references and verification of qualifications and suitability to work with children.

Martha’s is a brand new social salon deigned to be somewhere people genuinely want to spend time. Set in a beautifully designed space, Martha’s brings together high-quality manicures and pedicures with a considered day-to-night drinks programme of natural wine, great coffee, matcha and cold brew. This is a brand-new concept from the team behind a proven hospitality business, now stepping into the leisure space. We’re looking for a confident, energetic and people-focused Shift Leader to join us from the beginning and help bring this concept to life. This is an exciting opportunity to work directly with the founders and help bring the brand to life - shaping the culture, team and guest experience from day one. The Role As Shift Leader, you’ll take responsibility for the smooth running of the salon during your shift. You’ll be the senior team member on the floor, ensuring that our guests receive an exceptional experience, the team stays motivated and the salon operates to the highest standard. You’ll lead by example, bringing energy, confidence and a strong sense of ownership to every shift. This is a hands-on leadership role. You’ll be working alongside the team, supporting them when needed while making sure the salon continues to run smoothly and commercially successfully. Key Responsibilities Leading the Shift • Take ownership of the salon floor during your allocated shift, • Ensure the team is prepared, motivated and ready to deliver an exceptional experience, • Lead by example in service, professionalism and attitude, • Allocate tasks and support the team throughout the shift, • Monitor the flow of appointments and identify any potential issues before they affect the guest experience, • Keep the team informed of daily targets, priorities and important guest information, • Act as the first point of contact for the team during your shift, • Escalate significant operational or team issues to the Assistant Manager or Salon Manager, • Ensure the salon remains organised, energetic and welcoming throughout the day Guest Experience • Ensure every guest receives a warm, personal and memorable experience, • Welcome guests and create a positive first impression, • Support the team in delivering consistent service standards, • Handle guest questions, concerns and feedback confidently, • Resolve minor guest issues quickly and professionally, • Build relationships with regular guests, • Encourage rebooking and client retention, • Ensure guests understand relevant aftercare and future treatment recommendations, • Create an environment that feels social, relaxed and enjoyable Commercial Performance • Support the team, AM and SM in achieving daily and weekly sales targets, • Communicate targets clearly at the beginning of each shift, • Keep the team motivated and commercially focused throughout the day, • Encourage appropriate treatment upgrades, add-ons and retail, • Support rebooking and client retention, • Monitor performance throughout the shift and identify opportunities to improve, • Celebrate team wins and recognise strong individual performance, • Communicate shift performance to the Assistant Manager or Salon Manager Salon Standards • Ensure the salon is maintained to an exceptional standard throughout the shift, • Monitor cleanliness, hygiene and presentation, • Ensure treatment areas and workstations are prepared correctly, • Complete regular floor checks, • Ensure health & safety procedures are followed, • Monitor stock and consumable levels during the shift, • Report maintenance, stock or operational issues promptly, • Ensure opening and closing procedures are completed correctly when responsible for them Team Support • Be approachable and available to support team members throughout the shift, • Coach and guide team members where appropriate and support new team members as they settle into the business, • Help maintain a positive and respectful team environment, • Share feedback with the Assistant Manager or Salon Manager at the end of your shift, • Recognise and celebrate good performance, • Lead calmly and confidently during busy periods Brand & Social Experience • Bring the personality and energy of the brand to life on the salon floor, • Help create an environment that feels social, welcoming and exciting, • Support events, activations and special occasions, • Encourage memorable interactions between the team and guests, • Maintain the visual and experiential standards of the salon, • Represent the brand professionally at all times, • Bring ideas and energy to the development of the salon Who This Role Is For You might currently be: • A Shift Leader, • Senior Beauty Therapist, • Senior Nail Technician, • Salon Supervisor, • Team Leader, • Experienced Beauty Therapist, • Experienced Nail Technician, • A high-performing team member ready to take their first step into leadership, • Someone from a premium hospitality or retail environment looking to move into beauty We’re looking for someone with the confidence, personality and mindset to lead a team and take ownership of a shift. You should: • Be confident and comfortable leading others, • Have excellent communication skills, • Naturally take responsibility and ownership, • Be calm and organised under pressure, • Have high standards and strong attention to detail, • Be commercially aware, • Have a natural ability to motivate people, • Be warm, approachable and guest-focused, • Be confident handling challenging situations, • Enjoy working in a fast-paced environment, • Have a genuine passion for beauty, hospitality and people, • Be excited by the opportunity to help build something from the beginning Experience & Qualifications You should ideally have: • Previous experience in a senior, supervisory or leadership position, • Experience within beauty, hospitality, retail or another customer-facing environment, • Strong understanding of customer service, • Experience working towards sales or performance targets, • Excellent communication and organisational skills, • Level 2 beauty or equivalant qualification Beauty or salon experience is preferred.

Event Manager — Nouré & Co Nouré & Co is a fine dining catering house specialising in Indian and Middle Eastern fusion cuisine, built for guests who expect excellence at every event. We’re looking for an Event Manager to lead front-of-house service and report directly to the Founder. The Role You’ll be the presence guests remember; calm, attentive, always one step ahead. You’ll take full ownership of front-of-house operations, from setup through pack-down, managing a team of waiters and hostesses. What You’ll Do • Review event briefs in advance; set staff positions, responsibilities, and service timings, • Lead and coach the FOH team on presentation, timing, and etiquette; set and enforce uniform and grooming standards, • Manage staff on the day; attendance, punctuality, breaks, positioning, and performance, • Oversee service flow: briefings, table timing, course pacing, and guest experience start to finish, • Oversee FOH setup and pack-down, including service stations and equipment, • Coordinate with the venue, planners, and other suppliers as needed, • Act as the calm point of contact on-site, resolving issues independently; before guests notice and without escalating to the Founder, • Liaise with the kitchen and Founder to align service with each event’s vision, • Manage scheduling, event briefs, and post-event debriefs What We’re Looking For • 2–3+ years managing floor teams in fine dining, luxury hospitality, or high-end events, • An eye for detail and an instinct for anticipating guest needs before they ask, • Comfortable working closely with a Founder who cares deeply about how things look and feel, • Based in London, with flexibility to travel to venues and work evenings/weekends, • Genuine appreciation for Indian and Middle Eastern culinary culture is a strong plus This is a hands-on leadership role for someone who treats service as a craft. If this sounds like you, we’d love to hear from you.

Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.