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  • Application Support Lead
    Application Support Lead
    2 months ago
    £50000–£70000 yearly
    Full-time
    Kenley

    Role Overview We are looking for an Application Support Lead to build on their existing expertise and take charge of delivering exceptional support experiences for our Tier-1 clients. This is a hands-on, diverse, and fast-paced role, serving as the primary escalation point for technical issues, as well as owning troubleshooting, configuration changes, release support, and service improvement. A key aspect of the role is to ensure clients maximise the value of their solutions — advising on best practices, introducing new features, and optimising their usage. Key Responsibilities Customer & Incident Management • Act as the first line of escalation for the Application Support team for complex issues., • Monitor and manage tickets proactively to prevent SLA breaches., • Provide high-quality customer service and technical expertise during incident resolution., • Deliver accurate and timely updates to customers and internal stakeholders. Technical & Operational Delivery • Perform small-scale changes/fixes, including non-critical development and testing tasks (up to 5 days)., • Execute production deployments, configuration updates, and environment management tasks., • Write automation scripts and monitor applications for outages or performance issues., • Ensure SLA compliance for both incident response and incident resolution., • Maintain and enhance knowledge bases to support continuous service improvement. Systems & Licensing Administration • Oversee Shared IT Services (Office 365, asset management, hosting cost approvals) ensuring compliance and value for money., • Recommend efficient procurement approaches for Shared Services to optimise performance and cost., • Manage AWS cloud billing, ensuring correct services and contractual terms are in place; initiate audits where required., • Handle software licensing contracts — monitoring renewals, usage, under/over-licensing (e.g., OpenText, Jira). Leadership & Collaboration • Line-manage the Business Support Manager, providing guidance and performance support., • Manage Office 365 admin licences, including user onboarding/offboarding aligned to the User Access Register., • Participate in project review meetings, demos, client governance meetings, and stakeholder presentations., • Contribute to root-cause analysis and technical investigations for high-severity incidents., • Review and validate technical usage billing. Skills & Experience Required • Strong hands-on experience analysing reported issues and identifying required fixes or maintenance., • Expertise in troubleshooting user queries, web applications, and APIs., • Proficiency in SQL — including writing queries and stored procedures., • Experience with monitoring tools and preparing operational metrics., • High-level debugging and troubleshooting skills for applications., • Experience in developing applications using BPMS products., • Strong practical knowledge of Java, Spring, and REST API development., • Proficiency with frameworks such as Angular., • Working knowledge across JavaScript, ITIL, MySQL, Oracle, CSS, HTML, and XML., • Advanced SQL and database troubleshooting skills., • Strong expertise in Unix and Perl scripting., • Experience working with Jira for ticketing, workflows, and reporting.

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  • Telesales executive
    Telesales executive
    2 months ago
    Part-time
    Enfield

    About Us Established since 1987, we are a leading Business Service Provider of IT, Comms, Mobiles & Security products and services, delivering to a wide and diverse range of businesses in the UK. With a close team of 30 colleagues, we built our business culture and reliability on strong ethics, teamwork and excellent customer service. Many of our team members have been with us for many years and we’re proud of the loyal, supportive, welcoming environment we have. The Role We’re looking for an experienced and dynamic Telesales Executive to join our sales team and generate new business leads by utilising Zoho CRM software. Maintain detailed records of all interactions to convert interest into sales. This is a full-time, office-based role, ideal for someone who is confident on the phone, target driven and motivated by results. Key Responsibilities Develop and maintain strong relationships with existing customers and prospects. Make proactive, high-volume outbound calls to drive new sales growth by closing sales meetings for the team. Deliver excellent customer service, offering expert product advice and support. Work closely with the wider sales team to hit and exceed targets. About You A confident communicator with a professional telephone manner. Comfortable making outbound calls to build a strong prospect pipeline. Able to maintain long-term business relationships. Motivated, determined and target driven. Strong administration & organisational skills. Previous telesales experience in IT, Comms or Mobiles would be a strong advantage, but not essential as training will be given to the right candidate. What We Offer Monday to Friday working hours - no weekend or evening work 23 days holiday plus Bank Holidays 1 day paid leave for your birthday Company pension A great supportive working environment Opportunities to progress in the Sales arena Development & Growth Great Enfield Town & public transport location If you’re ready to reboot you career in telesales, we’d love to hear from you. Apply now to join our team

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  • Office Manager
    Office Manager
    2 months ago
    £41000–£44000 yearly
    Full-time
    Wembley

    Duties & Responsibilities: • Oversee day-to-day running of the office, ensuring a safe, organised, and efficient working environment., • Manage office supplies, equipments and maintenance contracts., • Identify areas for improving workflow efficiency and administrative processes., • Develop and implement systems to support operational productivity., • Coordinate office schedules, staff calendars, meeting rooms, and travel arrangements., • Maintain training logs for site operatives., • Ensure meeting rooms, communal areas, and workstation setups are organised and compliant., • Supervise administrative staff, assigning tasks and monitoring performance., • Raise and process purchase orders, supplier invoices, and delivery notes., • Assist with cost tracking, petty cash, expenses, and month-end reporting., • Serve as a key point of contact for clients, suppliers, and subcontractors., • Draft emails, letters, and formal documentation on behalf of management., • Provide administrative support to directors, • Support on boarding processes for new staff, • Ensure adherence to GDPR, data security, health & safety, and company compliance standards. Qualifications, Skills & Experience: • Proven experience as an Office Manager, • Strong organisational, multitasking, and time-management abilities., • Experience managing budgets, procurement, and supplier relationships., • Strong written and verbal communication skills., • Understanding of health & safety, GDPR, and workplace compliance requirements., • Relevant master or bachelor degree.

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  • Sales and Marketing Executive
    Sales and Marketing Executive
    2 months ago
    £41700–£44000 yearly
    Full-time
    London

    Job Title: Marketing & Sales Executive (SOC Code: 3554) Location: UTea Deptford, 177 Deptford High Street, London SE8 3NU Employment Type: Full-time, Permanent Salary: £41,700 - £43,000 per annum Company Overview UTea is an innovative and rapidly growing tea brand specialising in premium beverages made from fresh tea and fresh fruits. As a newly established franchise in Deptford (incorporated May 2025), UTea Deptford aims to build a strong presence within the local community and across digital channels. With unique offerings such as the avocado series, fresh-fruit teas, and seasonal launches, UTea seeks to redefine the bubble tea experience in Southeast London. Position Overview The Marketing & Sales Executive will shape UTea Deptford’s brand identity, drive customer engagement, and support commercial growth through online and offline marketing initiatives. The role requires creativity, analytical thinking, and strong communication skills. Responsibilities include social media management, content creation, digital marketing, delivery-platform optimisation, customer interaction, and promotional activities. Key Responsibilities 1. Digital Marketing & Social Media Management, 2. Delivery Platform Management (Deliveroo, Just Eat, Uber Eats), 3. Sales Promotion & Campaign Planning, 4. Community Engagement & Brand Building, 5. General Marketing & Administrative Duties Requirements • Marketing experience (preferably in food & beverage, retail, or hospitality)., • Proven ability to design and deliver successful marketing campaigns., • Strong copywriting, content creation, and social media skills., • Excellent proficiency in English., • Strong communication and organisational skills., • Ability to work independently and in a fast-paced environment., • Understanding of Southeast London’s community is an advantage. What We Offer • 28 days paid holiday (including bank holidays), • Career progression opportunities, • Training in product knowledge, branding, and marketing strategy, • Dynamic and inclusive working environment, • Staff discounts and exclusive UTea perks

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  • Assistant Manager
    Assistant Manager
    2 months ago
    £14.5–£15.5 hourly
    Full-time
    Bromley

    Remoli is an award-winning fresh pasta restaurant group known for handmade pasta, authentic Italian recipes, and warm hospitality. We are looking for an energetic and experienced Assistant General Manager to join our Bromley team and help deliver exceptional guest experiences while supporting smooth day-to-day operations. Key Responsibilities: Operations & Service • Support daily restaurant operations, ensuring consistent quality and service., • Lead shifts, manage floor performance, and maintain high hospitality standards., • Handle guest queries, complaints, and special requests with professionalism and warmth., • Uphold brand standards and ensure the restaurant is clean, organised, and guest-ready at all times. Team Leadership: • Inspire, support, and coach the front-of-house team., • Assist with training, performance management, and team development., • Foster a positive, inclusive, and motivating work environment. Financial & Administrative: • Support stock control, ordering, and waste management procedures., • Assist in monitoring labour costs and managing staff rota., • Ensure compliance with health & safety, food safety, and company policies. What We’re Looking For: • Previous experience as an Assistant Manager or Supervisor in hospitality (restaurant experience preferred)., • A passion for great food, service, and creating memorable guest experiences., • Strong leadership, communication, and problem-solving skills., • A hands-on attitude and ability to work well under pressure., • Reliability, professionalism, and a positive mindset. What We Offer: • Competitive salary + performance bonus., • Staff meals, discounts across all Pasta Remoli locations., • Opportunities for growth and development within a fast-growing brand., • Supportive leadership and a dynamic, friendly team environment.

    Immediate start!
    Easy apply
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