Head of Growth
19 hours ago
Birmingham
Head of Growth & Digital Systems Location: UK – office based preferred (hybrid considered) Reports to: Founder / Group CEO Salary: £55,000 – £75,000 + performance bonus Type: Full-time About the Group We operate a group of established and growing businesses across multiple verticals including: • Ecommerce (Shopify, Amazon, eBay), • B2B wholesale, • Omnichannel retail, • A UK-based digital tax rebate platform operating via both website and mobile app, • New digital and ecommerce product launches We are focused on improving execution, systems, and scalable growth. The Role This is a senior, hands-on role combining growth, digital execution, and systems ownership. You will be responsible for: • Driving growth across multiple brands and platforms, • Improving website and app performance, • Managing and developing the in-house marketing team, • Streamlining digital tools, workflows, and reporting (particularly Monday.com), • Reducing complexity and improving visibility across digital operations You will work closely with the founder but will be trusted to own delivery. Key Responsibilities Growth & Performance • Own growth strategy across ecommerce, digital platforms, and the TaxPro app, • Improve performance across paid media, SEO, CRO, marketplaces, and app funnels, • Translate commercial goals into clear execution plans, • Track, analyse, and report performance against KPIs Websites, Apps & Digital Platforms • Own performance of:, • Shopify and WordPress websites, • The TaxPro web platform and mobile app, • Improve:, • Conversion rates, • User journeys, • Funnel drop-offs, • Speed and usability, • Work with developers to prioritise improvements and releases, • Act as the commercial and operational bridge between product, marketing, and development (This is not a coding role, but you must be comfortable managing technical platforms and developers.) Digital Systems & IT (Core Part of the Role) You will act as the owner of our digital operating system across all businesses. This includes: • Restructuring and streamlining Monday.com across the group, • Designing clean, simple boards for:, • KPIs and targets, • Team performance, • Project delivery, • Product and website roadmaps, • Reducing duplication, noise, and over-engineered workflows, • Ensuring dashboards are useful for real management decisions This role suits someone who enjoys bringing order to complexity. Team Leadership • Line-manage the in-house marketing and design team, • Set clear objectives, KPIs, and priorities, • Improve output quality, accountability, and focus, • Support development while ensuring performance standards are met Agencies & External Partners • Manage external agencies, developers, and freelancers, • Assess performance and value for money, • Reduce agency reliance where internal or streamlined solutions make sense New Projects & Launches • Support the launch of new websites, apps, and digital products, • Help take concepts from idea → MVP → live, • Ensure launches are structured, measured, and commercially sound Who We’re Looking For Essential • Strong experience in ecommerce or digital growth, • Hands-on experience with Shopify, • Comfortable managing websites, apps, and digital platforms, • Strong systems mindset (Monday.com, CRMs, analytics tools), • Commercially minded and detail-oriented, • Confident managing teams and improving structure without bureaucracy Ideal Background • Head of Ecommerce, • Digital Growth Manager, • Product-leaning Growth Lead, • Digital Operations / Systems-focused marketer, • Someone who enjoys fixing messy systems and processes What This Role Is (and Isn’t) This role is: • Practical and outcome-focused, • Embedded in the business, • Systems- and performance-led This role is not: • A pure brand or content role, • An agency-style position, • A hands-off strategy role Working Style • UK office presence preferred, • Hybrid working supported once embedded, • Fast-moving, founder-led environment, • High autonomy with real responsibility Why Join • Work across multiple established and growing businesses, • Exposure to ecommerce, apps, and digital platforms, • Opportunity to shape systems at group level, • Direct access to decision-making, • Clear scope to grow into a broader leadership role