Customer service team lead jobs in Belfast - Page 2Create job alerts

Were working with a growing, forward-thinking technology services provider that is looking to add aCustomer Engagement Team Lead to their team. The Role: As Customer Engagement Team Lead, youll work closely with sales, marketing, and operational teams to ensure consistent messaging and delivers seam

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Location: Newcastle NE12 8BUContract: Full-timeSalary: £30,000 per annum + 10% OTE (quarterly bonus)Night Shift Allowance: £6,400 per annum (paid monthly, takes annual salary up to £36,400)Hours: 37.Shift Pattern: Rotational 4 shifts per calendar week, including weekendsTypical Night Shift Hour

LEAD SCIENTIST / TEAM MANAGER, (PRINCIPAL SCIENTIFIC OFFICER). The Northern Ireland Civil Service is an equal opportunities employer. Northern Ireland Civil Service.

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

The successful candidate will lead and motivate the team to deliver exceptional service while ensuring quality standards and compliance with procedures. A leading food service provider is seeking a Supervisor to oversee daily operations at Royal Bolton Hospital. With a focus on customer satisfaction

A popular food retailer seeks a Shop Manager to lead and motivate the team to deliver excellent service.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

You will lead a dedicated team, ensuring outstanding service while managing daily operations. Ideal candidates have previous management experience in hospitality, strong leadership and communication skills, and a commitment to high service standards. A leading hotel brand in the UK is seeking a Hote

A retail company is seeking a Store Manager to lead operations in Guildford, focusing on maximizing sales and delivering outstanding customer service. Ideal candidates will have strong leadership skills, management experience in retail, and a commitment to customer satisfaction. Responsibilities inc

A leading pizza chain in Belfast is seeking a General Manager to drive sales and lead a high-performing team. Your role will encompass the day-to-day operations of the Pizzeria, ensuring exceptional quality and customer service. You will have the opportunity to inspire your team while implementing s

A leading fashion retailer in Belfast is seeking a Store Manager to lead a team and create a unique shopping experience. You will drive store performance and support team development, ensuring all KPIs are met. Candidates should have prior management experience and exceptional leadership skills.

You will supervise a motivated team, manage inventory, and maintain high service standards to enhance guest satisfaction. The ideal candidate has experience in a supervisory role within the F&B sector and excels in customer service. A renowned hotel collection in Belfast is seeking a dedicated Food

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

You will supervise a motivated team, manage inventory, and maintain high service standards to enhance guest satisfaction. The ideal candidate has experience in a supervisory role within the F&B sector and excels in customer service. A renowned hotel collection in Belfast is seeking a dedicated Food

A leading retail opticians is seeking an Assistant Manager to lead and inspire the team in delivering an exemplary customer experience. Ideal candidates will have experience in customer service and team leadership, with opportunities for professional growth through training.

A leading food retailer is seeking a Shop Manager to lead a team in delivering excellent customer service and maintaining high standards. This position involves team leadership, recruitment, food preparation, and ensuring a clean and welcoming environment.

The position involves motivating the team, enhancing the customer experience, and ensuring a well-presented store environment. A leading retail company in the UK is seeking a passionate Shift Lead for their Food section in Liverpool One. Candidates should demonstrate strong customer service skills a

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

This role involves driving sales, meeting KPIs, and enhancing customer service. A retail company in Belfast is seeking a proactive Store Manager to oversee operations and lead a motivated team. Candidates should have previous retail management experience and strong leadership skills.

This role will focus on streamlining service processes, ensuring the support teams have the tools they need, and optimizing customer feedback procedures. You will be responsible for budget management, improving customer service standards, and promoting a customer-centric approach. A healthcare servi

A leading retail group is seeking an Assistant Store Manager for their Centra Culcavy location. Candidates must have significant experience in a supervisory capacity in convenience or supermarket settings, alongside strong skills in stock control and team management.

A leading food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team while ensuring exceptional customer service.

Team Leader Registered Childrens Home Our Educational client is seeking to recruit a Team Leader to join their team to support children with learning disabilities and challenging behaviour to live safe, valued and meaningful lives. Benefits 28 days annual leave (pro rata) + 12 statutory days Pension

This equipment-hire business, offers unique products and services to a vast array of construction clients across the province, this is a fantastic opportunity for someone looking to join a very successful small business, you will join a small independent team.

TEAM LEADER BELFAST Could you lead a team of Support Workers who help young people to build the skills and confidence to maintain their own homes? MACS Supported Housing Servicesupports young people leaving care who are aged between 16 and 21. Team Leaderswill work in conjunction with the Manager to

Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips Helping individuals build life skills, from managing money to personal care What Does the Role Involve? As a Relief Team Leader, you will: Provide specialist support to individuals with intellectual disabiliti

Ireland Job Area: Newcastle Closing Date: 31st January 2026 About This Role Are you passionate about making a real difference to the lives of autistic children and adults? Do you have the enthusiasm, values, and drive to lead impactful services that enrich lives? We are seeking a pro-active and valu

The Team Leader will be responsible for leading and developing a team of Community Support Workers to deliver a high quality person centred service to our Core Members (service users). Team Leaders are proving leadership and professional leadership and guidance to a team of support workers and volun

Job Summary: The Team Leader is an integral part of the support team, responsible for meeting the practical, physical, and emotional needs of the individuals we support within the service. Vacation, Paid time off, Paid sick days, Flexible schedule, Employee discounts, Sabbatical leave, Cycle to work

Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips Helping individuals build life skills, from managing money to personal care What Does the Role Involve? As a Day Shift Team Leader, you will: Provide specialist support to individuals with intellectual disabil

Skills for Success Joining us as Team Leader, the minimum criteria youll need is: You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-foc

Role Details 36 hours per week -Monday to Thursday Working Time: 6:00am 3:45pm Salary: £32,000 £34,000 per annum (dependent on experience) Benefits Pension scheme (salary sacrifice): 5% employee / 5% employer contribution Free onsite parking Monthly Employee Recognition Scheme Employee Assistance

NILGOSC is the largest pension fund in Northern Ireland and we are looking for a Team Leader to join our Pensions Payroll team and help us provide an excellent service to our members. Payroll Team Leader (Pension Services) Salary£39,152 to £40,777per annum(under review) Valued at £10. The Role: y

Role Details 36 hours per week -Monday to Thursday Working Time: 6:00am 3:45pm Salary: £32,000 £34,000 per annum (dependent on experience) Benefits Pension scheme (salary sacrifice): 5% employee / 5% employer contribution Free onsite parking Monthly Employee Recognition Scheme Employee Assistance

Full-time or part-time hours available Estimated start date: February 2026 Working hours between 8:00am 7:00pm Final working pattern to be agreed at the interview stage Key Responsibilities Reception & Appointment Management Welcoming patients and managing front-of-house operations Booking and coord

The Role As part of the Living Options services, the Team Leader will be a part of the management team and will support the Registered Manager to meet the Domiciliary Care Agencies Regulations (Northern Ireland) 2007 and the DHSS&PS Domiciliary Care Agency Minimum Standards. Employer contribution 4%

Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment. As a Sto

As a Relief Team Leader at our Rosewood Court service in Lisburn, you'll be at the heart of that mission. What We're Looking For We're looking for compassionate, resilient individuals who are able to: Work calmly and confidently in a service that may involve incidents of behaviours that challenge Fo

Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment. As a Sto

Apply now to our friendly team! The company Pilgrim's Europe produces some of the best-known and most iconic brands in the UK and Ireland, including Fridge Raiders, Rollover, Denny, Richmond, Oakhouse and Moy Park, alongside a diverse range of industry leading own-label products in categories includ

Social & leisure activities - hot chocolate nights, movie nights, discos, and cinema trips Helping individuals build life skills, from managing money to personal care What Does the Role Involve? As a Nightshift Team Leader, you will: Provide specialist support to individuals with intellectual disabi