Customer service team lead jobs in Belfast - Page 3Create job alerts

The Role: As Customer Engagement Team Lead, youll work closely with sales, marketing, and operational teams to ensure consistent messaging and delivers seamless, personalised engagement throughout the customer journey. Were working with a growing, forward-thinking technology services provider that i

Our client is growing and looking for an experienced Customer Service Team Leader to join their established, high‑performing team. Lead, mentor and support a team of in‑house Customer Service Advisors. Are you a natural leader with a passion for delivering exceptional customer experiences? Do yo

As the Service Desk Team Lead, you will guide and support a team of Analysts delivering first line application support, drive operational excellence, and champion continuous improvement. We’re offering an exciting opportunity for an experienced and motivated Service Desk Team Lead to step into a c

This position is ideal for someone who enjoys leading a service desk team and wants to focus on operational excellence being responsible for the day-to-day management and performance of an 11-engineer service desk team. Reporting to the Service Director, you will be responsible for overseeing servic

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment.

Role: IT Service Desk Support Lead – RegionalSalary: £36,000 - £40,500Location: Southampton and Field-BasedNetwork IT are supporting a growing organisation within the IT & Innovation directorate, seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical support while also l

A popular bakery chain in the United Kingdom is seeking enthusiastic Team Members to provide exceptional customer service. Responsibilities include maintaining shop cleanliness, preparing products, and ensuring a great customer experience across various channels. The company fosters a supportive and

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

The role involves leading the team, ensuring high-quality service in cafe areas, and managing staff schedules. Ideal candidates will possess strong leadership and communication skills, alongside a customer-focused approach. A catering service provider in London seeks a Supervisor to oversee daily op

A popular food service company is seeking Team Members across the United Kingdom to provide fast and friendly service, maintain cleanliness, and prepare products.

Salary:£37,500 Per AnnumClosing Date:Tue, 27 Jan 2026Are you passionate about helping others and providing exceptional customer service?If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Warrington and Wilmslow. As a C

You will play a key role in driving store performance, delivering exceptional customer service, and supporting team development. A leading retail wine company is seeking an Assistant Manager for their Falmouth and Truro stores.

A leading UK retailer is seeking a Team Member for its Bridgend location. Responsibilities include providing outstanding customer service, assisting in stock operations, and working in various store areas. Ideal candidates are effective communicators and flexible team players dedicated to delivering

A family-run pet store in Pulborough is seeking an experienced Assistant Manager to provide exceptional customer service and lead a team. Ideal candidates should possess a genuine interest in pets, strong leadership skills, and a willingness to learn.

A leading retailer in Northern Ireland seeks a Store Manager to inspire and lead a dedicated team. The successful candidate will ensure high customer service levels, manage daily store operations, and drive sales performance. With a strong focus on community and team values, this role offers a great

The role requires someone who is passionate about public libraries and excels in customer service. Key responsibilities include organizing library resources, leading a team, and fostering a welcoming environment for diverse users. A regional library authority in the United Kingdom is looking for a d

A popular food retailer is seeking Team Members to provide exceptional service and maintain a clean, welcoming environment. You'll prepare beloved products and ensure customers enjoy their experience, whether in-store or online. Join us and be part of a fun and supportive team.

A leading fashion retailer in Belfast is seeking a Store Manager to lead a team and create a unique shopping experience. You will drive store performance and support team development, ensuring all KPIs are met. Candidates should have prior management experience and exceptional leadership skills.

Join a team that values fun and support among colleagues, ensuring every team member feels welcome and valued. A popular UK bakery chain is looking for Team Members to provide friendly service and ensure cleanliness in their shops.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

A leading UK food retailer is seeking Team Members to provide excellent service and maintain a tidy shop. Responsibilities include customer service, product preparation, and ensuring a pleasant shopping experience across various channels.

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the team and ensure exceptional customer service. Responsibilities include managing store standards, guiding customers, and supporting team dynamics. The ideal candidate will have supervisory experience, excellent leade

Ideal candidates will excel in team management, customer care, and innovative retail practices. You will oversee daily operations, manage stock, and deliver exceptional customer service. A charitable organization is seeking a passionate Shop Manager to lead their Oakham shop.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A retail company is seeking a Store Manager to lead operations in Guildford, focusing on maximizing sales and delivering outstanding customer service. Ideal candidates will have strong leadership skills, management experience in retail, and a commitment to customer satisfaction. Responsibilities inc

A leading retail company in Newry is searching for a Team Member (Stock) to ensure stock is efficiently processed and beautifully presented. You’ll be responsible for accurately managing stock, maintaining store organization, and delivering excellent customer service. Candidates should be team-ori

Responsibilities include maximizing sales, maintaining high standards of service, and leading a dedicated team. A leading UK supermarket is seeking a Café Manager in Belfast to oversee operations in a welcoming café environment.

A leading fast-food retailer in the UK is seeking a Shop Manager to lead and motivate the team in delivering outstanding customer service. The ideal candidate has experience in customer service and a supportive leadership approach. The role includes ensuring high standards in shop cleanliness, food

This role involves managing the workshop and service departments while ensuring exceptional customer service. A leading motor retailer in the UK is seeking a high-achieving Aftersales Manager for their Land Rover dealership in Hereford.

A leading UK retail company is seeking a Shift Leader to manage store operations and ensure customer satisfaction.

A leading UK retailer is seeking a Team Support Manager to lead and inspire the team in delivering high-quality service in the food department. The ideal candidate will demonstrate flexibility, leadership, and a commitment to creating an inclusive environment while upholding the highest standards of

A service management firm in the United Kingdom is seeking an experienced Operations Manager to oversee client accounts and a service delivery team.

Act as the main point of engagement with service managers and customer stakeholders. Use reporting and performance data to identify trends and drive service improvements. Ensure adherence to all customer and company policies, processes, and compliance requirements.

The role involves overseeing store opening and closing procedures, ensuring cleanliness and proper stocking of shelves, and providing excellent customer service.

A leading retail store in Belfast is seeking a Shift Lead to coordinate fill operations and ensure a well-presented sales floor. This role requires leadership skills and a commitment to maintaining high operational standards. Responsibilities include coaching colleagues, managing resources, and deli

You will lead, motivate, and empower your store team to provide outstanding customer journeys and maintain high operational standards. A popular fashion retailer in Newtownabbey is seeking an energetic Product Team Leader. Your expertise in retail, coupled with your passion for fashion, will help dr

A leading engineering company in the United Kingdom is seeking a full-time Service Controller for their Farnham office. The role involves coordinating service engineers, managing breakdowns, and ensuring effective communication with customers. Ideal candidates will possess excellent time management

A leading technology recruitment agency is seeking a Field Service Manager to manage a team of Field Service Engineers. The ideal candidate will have experience in high-value capital equipment sectors and possess strong commercial and customer relationship skills. Responsibilities include managing c

A leading cleaning company in the United Kingdom is seeking a Working Site Supervisor for a new school contract. You will oversee cleaning duties and support a small team to maintain high hygiene standards.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

The ideal candidate will have at least two years of catering experience and a Basic Food Hygiene certificate, alongside a passion for great food and superior customer service. Responsibilities include supervising culinary teams, ensuring compliance with health standards, and maintaining a positive b

A leading UK retailer is looking for a Team Manager in the Food department to lead a front-line team. This role involves delivering exceptional customer service, managing stock, and coaching team members to achieve sales and operational goals. The ideal candidate will possess strong leadership skill

A leading equipment hire provider in the UK is looking for an Invoicing Team Leader to support and coach the invoicing team. The ideal candidate will possess advanced Excel skills and excellent communication abilities, with prior experience in a fast-paced team lead role.

Flagship Customer Service Department to set the gold standard in customer care;. Champions exceptional customer service by proactively engaging customers, resolving queries with sound judgement, and ensuring timely follow-up within SLAs. Ensures the team is fully informed on services, promotions, an

London-based luxury women’s RTW brand known for versatile, timeless pieces that combine femininity with functionality is looking for a warm, solutions-driven Client Services Lead/Manager to join their team full-time in west London. Customer Support & Service Excellence. Collaborate with e-commerce

Leading and developing a customer-focused team, handling communication, resolving issues, preparing quotes, and ensuring data integrity.

Supervises customer service team, ensuring performance, managing KPIs, resolving complaints, and driving improvement.