Customer success manager jobs in Cardiff - Page 17Create job alerts

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

Customer Success Manager - Account Management. Customer Success Manager (Technical), UK. Customer Success Manager - Agriculture & Environment (Fresh Produce).

As a Customer Success Manager, you will build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities. Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field appli

Customer Success Manager – Learning & Assessments. Customer Success Manager – Learning & Assessments. This is a new role, designed to strengthen our customer success and account growth focus.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. Customer Success Manager at Birdeye in United Kingdom - Apply now!. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, lea

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every cust

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maxi

Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. The Customer Success Manager will build trusted client relationships, drive product adoption, and support renew

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations.

Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Are you ready to be a p

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Identify upsell opportunities and support value realization across the customer lifecycle.

We’re seeking a passionate and driven Customer Success Manager to champion Beam's exciting expansion into the United States with our innovative platform, Magic Notes. You have a keen eye for customer needs and proactively find ways to improve the customer experience, from solving problems before t

Join our Customer Success team as an Entry‑Level Customer Success Manager supporting EMEA software customers. EMEA Customer Success Manager – Cayuse. Strong customer empathy and passion for client success.

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. A proactive mindset with a passion for driving customer success and achieving results. Lead and manage the revenue operations processes specifically related

Customer Success Manager | Customer Success | UK | Remote. Experience in an HR role where you've used HRCase previously, OR Customer Success experience within HR SaaS or similar technology. HR technology and customer success best practices.

Customer Success Manager - North America. The Customer Success Manager is a crucial ambassador for our clients. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships a

UK Customer Success Manager 🇬🇧. Work closely with the International Go‑To‑Market and Global Customer Success teams. Customer Success, Account Management, or similar.

The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Our Customer Success team works proactively

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. With a competitive salary of £50-60k plus bonuses, this position offers a chance to make a significant impact on customer satisfaction and retent

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

Customer Success & Delivery Manager (SaaS). Customer Success / Delivery Management within SaaS or Digital Transformation. We’re looking for someone who can guide enterprise clients through the delivery of complex digital solutions — from onboarding and implementation to ongoing success and growt

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. You will have a strong understanding of customers’ business and technical objec

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. The Customer Success Manager guides customers t

A leading technology firm in the United Kingdom seeks a Customer Success Specialist to manage customer relationships and drive engagement. This position presents an opportunity to build lasting customer relationships in a dynamic environment that prioritizes customer satisfaction.

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

We are currently looking for a Customer Success Manager – Media Buying in UK. Customer Success Manager – Media Buying (UK). This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. The role involves collaborating with sales and internal stakeholders, managing customer accounts, and providing tailored suppor

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Be the

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.