Customer success jobs in Cambridge - Page 6Create job alerts

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

A leading company in the quantum technology sector is expanding its European Customer Success team and looking for an experimental physicist who thrives on solving real‑world challenges in the lab. Confidence and clarity in customer‑facing technical discussions. Willingness to travel to customer

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A leading AI search technology company in the UK is seeking a Customer Success Engineer to ensure customers effectively adopt and implement their search platform. The role involves advising customers, delivering tailored services, and collaborating closely with a Customer Success Manager.

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

Play a supporting role in client‑facing activities with Customer Success Managers – such as coordinating product innovation awareness campaigns, posts on Box Community, marketing events, and end‑user outreaches to address churn risks and grow our customer base while articulating value realized

A leading data protection firm is seeking a Senior Customer Success Manager for the Global Public Sector in the UK, focusing on defense operations. This pivotal role involves enhancing customer engagement, addressing technical solutions, and managing customer lifecycles to ensure satisfaction and ex

A leading security technology firm is seeking a Customer Success Manager to own the post-sale experience for enterprise customers. This remote role supports customers across EMEA, focusing on proactive engagement and customer satisfaction.

A tech company in the construction industry seeks a Strategic Customer Success Manager to join their London team. In this role, you will be responsible for managing customer onboarding and ensuring retention and growth across a portfolio of SaaS customers. The position demands strong communication,

Demonstrable experience leading customer success or account management teams in a SaaS environment. Experience of defining and executing customer success strategies aligned with company goals. Proven ability to hire, mentor, and develop diverse customer success teams.

A promising people-tech start-up in the UK is looking for a motivated individual eager to delve into business development and customer success.

Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. You have a proven track record of effective

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning technology company in Dorset. As a Customer Success Manager, you will be looking after a portfolio of accounts, increasing spend, and managing renewals. As a Customer Success Manager you will be expected

A leading AI-powered customer communications platform in London is seeking a Customer Success Manager for Premier Accounts. In this role, you'll act as a trusted advisor to assigned customers, driving adoption and ensuring satisfaction to increase value from our solutions.

A global technology company is seeking a Customer Success Manager for Public Cloud Financial Solutions. The role is focused on managing customer accounts, ensuring their success with SAP solutions, and expanding services within assigned accounts. Ideal candidates will have 3-5 years of experience in

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Bring determinable value to the customers that can be recorded and reported internally as customer stories. Work within the

A leading customer success platform is seeking a Principal Customer Success Manager to drive value for high-ARR accounts in a remote role. The ideal candidate has over 10 years in customer success, with experience managing significant accounts and an established track record in leading cross-functio

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

A technology company is seeking a Senior Enterprise Customer Success Manager (German Speaking) to enhance customer relationships and drive success for clients in Germany and the UK.

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

Essential qualifications include a strong executive presence, analytical acumen, and extensive experience in customer success in enterprise SaaS. A leading retail pricing solutions company is seeking a Director of Customer Success Sales for EMEA. The role focuses on strategic success, retention, and

Customer Success Representative | QuantumLoopAI – Healthcare AI Startup. Every successful onboarding means faster care for thousands of patients — and direct revenue growth for us. As a Customer Onboarding Specialist, you’ll own that process end to end.

A growing tech company in Greater London is seeking a Customer-Facing Engineer to enhance customer success. You'll engage with customers directly, solve technical issues, and influence product development based on real-world feedback.

As a Customer Success Engineer at Algolia, you will play a key role in ensuring our customers adopt, implement, and scale our search and discovery platform successfully. Work closely with your account’s Customer Success Manager to ensure the customer’s long‑term health through a world‑class

A leading cloud software provider in Greater London is seeking an experienced Customer Success Manager. In this role, you will coordinate customer relationships, develop success plans, and ensure high-quality service and operational performance. Ideal candidates have 3-5+ years in a customer-facing

A company specializing in AI-driven solutions is seeking a customer success professional to ensure deployment and activation success across customer portfolios. The ideal candidate should have at least 5 years of experience in customer success, focusing on activation strategies and measurable outcom

A tech-driven company is seeking an EMEA Customer Success Manager for the Commercial Segment. Candidates must have 4+ years in Customer Success at a SaaS company and be adept at building relationships with C-level executives. The role focuses on guiding customers through their security and complianc

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

A leading climate-focused startup is seeking a Customer Success Manager for the EMEA region. The role involves building and managing client relationships, driving product adoption, and ensuring customer retention.

A leading tech company is seeking a Customer Success Manager to oversee account management and enhance customer satisfaction in the UK.

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

A leading financial infrastructure provider in Greater London seeks a Customer Success Director to manage Tier 1 customers and drive strategic initiatives. The ideal candidate will have over 8 years of experience in Customer Success or Account Management, with a strong understanding of the insurance

Collaborative approach to working with Product, Engineering, and Customer Success teams to drive better outcomes for customers. As we scale our customer base and product offerings, we need someone who can ensure our most critical customers receive excellent, timely support while helping us build the

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

Previous client facing experience with ideally previous customer success experience. Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry.

Do you have a passion for all things software with a desire to make your impact in biotechnology? STEMCELL is hiring a Senior Customer Success Consultant for our STEMSOFT SOFTWARE team!. As the Senior Customer Success Consultant you will bring advanced expertise in STEMSOFT product applications with

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. Ideal candidates have strong communication skills, 2-3 years of experience in customer success in a technical environment, and a passion for service excellence.

A leading software company in Greater London seeks a Customer Success Lead to manage a team of Strategic Customer Success Managers.

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. Working closely with and supporting all roles within the Custo

A healthcare technology firm based in London is seeking a Customer Success Manager to own the customer journey from onboarding to support. The role involves building strong relationships with customers, providing exceptional service, and collaborating with teams to enhance product delivery.

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. Ensure successful onboarding and time-to-value for new customers.

We are looking for a Mid-Market Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Customer‑facing commercial experience (Customer Success, Account Management, or similar). Ca