Customer success jobs in Cambridge - Page 9Create job alerts

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Work close to customers, and key senior stakeholders, to drive time-to-value, adoption, and long-term impact in this AI backed solution. Experience in project management, customer onboarding, or a si

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

A leading company in the quantum technology sector is expanding its European Customer Success team and looking for an experimental physicist who thrives on solving real‑world challenges in the lab. Confidence and clarity in customer‑facing technical discussions. Willingness to travel to customer

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You'll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and renewa

Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how customer success at Beam works. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocat

A dynamic technology firm in Greater London seeks a Customer Success Manager to enhance customer retention and drive account growth. The ideal candidate has significant experience in customer success, particularly in B2B SaaS within the insurance sector, and possesses strong skills in stakeholder en

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

A renewable energy software company in Greater London seeks a part-time customer support role. This position involves owning complex customer cases, collaborating closely with tech teams to analyze issues, and maintaining technical resources.

A leading energy analytics firm is seeking a Senior Manager, Customer Success to lead a team focused on power markets and technology providers. This role is vital for driving customer retention and adoption while fostering a culture of accountability within the team. Ideal candidates will have stron

A leading data center provider in Greater London is seeking a Customer Success Manager to oversee the post-sales experience for clients. You will be responsible for ensuring customer satisfaction, managing SLAs, and enhancing service delivery. The ideal candidate will have at least 5 years of experi

Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. You own consumption growth across a portfolio of large enterprise accounts — ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and tha

A pioneering technology company in Greater London is seeking an Engagement Manager to manage customer relationships post-contract.

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

Ideal candidates have 3-5 years of experience in customer success, strong relationship skills, and a consultative approach. A leading SaaS solutions provider in the UK is seeking a dynamic Customer Success Manager to enhance client value and engagement. This role involves building strong relationshi

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). Use Eque2’s Customer Success stack to monitor platform health, construction‑focused usage patterns, risks, and optimisation opportunitie

As a CSM at Modo, you’ll own the product relationship across a portfolio of accounts - onboarding new customers, driving user activation, answering product and methodology questions, and making sure our customers are genuinely getting value from the Modo Energy terminal. You’ll have the opportun

Customer Success Manager | eCommerce / Fashion Tech Start-up. I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage customers online. Commerce, logistics, and customer experience.

A leading financial infrastructure company in the UK is seeking a Customer Success Lead to oversee their team's performance and manage strategic customer accounts. This role involves driving product adoption, ensuring high customer retention, and collaborating across multiple departments. The ideal

Own and manage a portfolio of enterprise customers, acting as the primary point of contact for customer success. Develop a deep understanding of each customer’s environment, goals, and challenges. Guide customers in embedding AI into their workflows to improve efficiency and outcomes.

Contribute to the refinement of Customer Success practices as our function grows. As a Customer Success Manager, you will:. At ITRS, Customer Success is about being a trusted partner.

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

The ideal candidate will have 3-5 years of experience in customer success or account management and must possess strong organizational and communication skills. A leading LegalTech company in Battersea is seeking a Customer Success Manager to join its Family Law Team. This full-time role involves bu

We seek someone passionate about customer outcomes and eager to shape the customer success strategy in a fast-growing company. A leading energy intelligence firm located in Greater London is in search of a Customer Success Manager. The successful candidate will onboard new customers and ensure they

This role supports the Customer Success Manager and leads the day-to-day oversight and management of the Customer Success Team. What You'll Do As a Customer Success Team Leader, you will support the development of the team and manage client relationships, ensuring customers receive exceptional serv

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

A global payment solutions provider seeks a Customer Success Manager in Greater London to guide its customers through their payments journey. This pivotal role involves consulting customers on optimizing their payments programs and ensuring they achieve success.

You’ll be working directly with the Head of GTM and leadership team, shaping how Customer Success operates as the company grows. Proven experience in Customer Success or Account Management (ideally SaaS). Backed by top-tier investors and growing fast, they’re now hiring their first dedicated Cus

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Help our customers drive procurement success on the Zip platform. Continuously improve Customer Success assets and processes.

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

A leading enterprise software organization in Central London is seeking a Customer Success Manager to support enterprise clients in achieving their objectives. The ideal candidate must have experience in Customer Success or Technical Account Management, with a strong understanding of enterprise IT e

Own the post‐sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. The Director of Customer Success will play a key leadership role in operationalizing C

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

The SMB Customer Success team is the engine room of Gearset’s growth, responsible for over 2,000 customers. You have some experience working in a B2B customer-facing role such as Customer Success, Account Management, or Sales. Build strong relationships with a broad portfolio of customers, develop

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. This role will have a meaningful hand in shaping our Enterprise and Customer Success strategy. This role is id

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. Ideal applicants will have experience in custo

A leading social media management company is seeking a Customer Success Manager to maintain and enhance client relationships. This role offers the chance to work in a dynamic international environment and requires strong communication skills, experience in customer success, and proficiency with CRM

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

A biotech solutions firm based in the Greater London area is seeking a Customer Success Manager to enhance customer satisfaction and loyalty. The ideal candidate should have a background in biotech with at least 2 years in customer success, possess excellent communication skills, and have a strong c

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Minimum 4+ years’ experience in a Customer Success, Account Management, or commercially focused client‑facing role within a B2

At least 3 years prior experience in Customer Success or equivalent history of driving customer outcomes, retention and revenue growth. Anticipate customer challenges and provide solutions collaborating closely with Support, Operations, and Product teams to ensure success. We are looking for an expe