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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. You’ll act as

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Customer Success role with high ownership in a founder-led, high-growth fintech infrastructure company.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

A leading company in the quantum technology sector is expanding its European Customer Success team and looking for an experimental physicist who thrives on solving real‑world challenges in the lab. Confidence and clarity in customer‑facing technical discussions. Willingness to travel to customer

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Shape how the Customer Success function evolves.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

The role of the Customer Success Manager is to build long‑term, sustainable relationships with our clients, ensuring their success with our products and services. Customer Onboarding: Guide new customers through the onboarding process, ensuring a smooth transition and quick adoption of our product

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

Customer Success Manager – B2B SaaS (Enterprise / Mid-Market). A fast-growing AI Video SaaS company with millions of global users is expanding its Enterprise & Mid-Market Customer Success team. Deeply understand each customer’s business goals, use cases, and success criteria.

Apply discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives* Document and utilize the values statements and needs of Darktrace customers* Have a mindset of taking ownership over your quota number and KPIs to improve

The ideal candidate should have at least 3 years of experience in paid digital advertising and a strong customer success background. A leading digital marketing firm in London is seeking a Customer Success Manager to engage with clients and enhance their online marketing strategies. In this hybrid r

A leading waste management company in the UK is seeking a customer service professional to join their Nationals Team.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

Interest in customer support and client‑facing operations. Lettings Sales Executive (with Customer Support responsibilities).

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. We define our Customer Success strategies,

A customer-focused organization in Greater London seeks a Retention Advisor to enhance customer experience and support an established client base. The ideal candidate will deliver exceptional service, manage customer contracts, and resolve queries promptly. Requirements include 3+ years in a custome

Customer Success, Solutions Engineer, or Commercial post-sales role. Customer Success Manager (Fluent French Speaker). Customer Success Manager (CSM).

A leading B2B SaaS company in the UK seeks an experienced Customer Success Manager to oversee a portfolio of approximately 100 accounts. The ideal candidate will have at least 3 years in a similar position and a proven success record in driving account growth.

If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. Executive relationship health, qualitative, assessed quarterly by Head of Customer S

A rapidly scaling SaaS company in Greater London is seeking a Support Team Lead.This hands-on leadership role involves leading a team of 10 in a high-demand environment.The ideal candidate will have a strong technical background and experience in SaaS support, with responsibilities including optimiz

A leading technology company in the UK is looking for a Customer Success Manager to drive the adoption of their SAM4 technology among industrial clients.

The Customer Success Advocate at Esker helps customers maximize the value of Esker’s automation solutions by driving product adoption, improving operational efficiency, and ensuring long-term customer satisfaction. Minimum 2 years of experience in Customer Success, Account Management, Customer Sup

A leading eCommerce intelligence platform seeks an Enterprise Customer Success Manager to support its clients in achieving their goals. Ideal candidates will have customer service experience in eCommerce, excellent communication skills, and a proactive approach.

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. In this role you’ll be responsible for the end‑to‑end coordination and execution of functional deliverables during the delivery stage, priming your customer for long‑term s

The Specialist Customer Success Partner (CSP) – RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. Customer Success Manag

Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. About the Customer Success Team. The Customer Success Manager is a crucial ambassador for our clients.

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage scenarios, and demonstrate product value to drive customer success. We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. T

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. Be a trusted advisor for your assigned base of Neat high-touch customers in terms of product implementation and user adoption. Plan & conduct a series of low-touch adoption initiatives to support your s

A global provider of technology solutions seeks a Customer Success Manager in Greater London. The ideal candidate has proven experience in Customer Success and knowledge of enterprise-scale environments, especially in finance. Responsibilities include monitoring customer health and translating goals

Create annual joint success plans with customers to outline their outcomes, objectives, metrics, and timelines; identify and remove any barriers to the customer’s success plan completion. Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. You ar

A leading technology firm in Greater London seeks a Senior Director - Customer Success to lead their Technical Success team. The role requires at least 10 years of experience in customer success or solutions consulting within enterprise SaaS. You'll drive customer transformation and ensure success b

We are looking for a Customer Success Manager to drive customer outcomes across our client base, ensuring customers achieve maximum value from our platform. Develop and execute customer success plans aligned to customer goals. This enables our customers to automate manual processes and focus on thei

We are hiring a Customer Success Manager to drive value through measurable outcomes for our strategic customers. Become a trusted advisor for customers around best practices for progressing their compliance journey, establishing, nurturing, and expanding relationships within each customer organizati

A leading legal technology company is seeking a Customer Success Team Lead to drive excellence in customer retention and satisfaction across the EMEA region. Ideal candidates will have 2-3 years of leadership experience in SaaS, strong analytical skills, and a passion for customer success. In this r

A leading analytics firm in Greater London seeks a Director of Customer Success to drive operational excellence and enhance customer engagement in a hybrid work setting. The ideal candidate will have over 10 years of experience in Customer Success, strong leadership capabilities, and a proven track

Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Success. Interview with our US Customer Success Lead.

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. The Head of Customer Success provides leadership to a crucial function within service and operations. Drive customer enablement initiatives through onb

A leading software solutions company in the UK is seeking a Strategic Enterprise Customer Success Manager to manage relationships with high-value clients in the fitness industry. This role involves upselling, driving feature adoption, and ensuring customer success. The ideal candidate has 3+ years o

A leading creative technology firm in Greater London is seeking a Customer Success Manager to build strong client relationships and enhance their experience with the firm's innovative solutions. You will ensure client engagement through tailored success plans, onboarding training, and strategic insi

Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live. Software Customer Success Manager Market Leader in Ed Tech. Support the development of new and existing customers on the company s full range of software products from primary through to se

Engage regularly with existing customers to successfully guide them through the implementation process from start to finish, putting the customer at the heart of everything you do to ensure success. As an Azeus Convene Customer Success Specialist, your will be the dedicated Account Manager for your

A prominent technology firm is seeking a Bilingual French Customer Success Manager in Reading, UK. The role involves managing customer portfolios, driving high product adoption, and maximizing retention for SMB clients. The ideal candidate will have strong analytical skills, fluency in both English