Customer support manager jobs in Cambridge - Page 3Create job alerts

Supporting the management of customer requests (emergencies, breakdowns, installations, maintenance), working alongside the Customer Service Manager. This position will support the Customer Service Manager in technical assistance, installation, maintenance, and post‑sales activities related to ILP

Experience in customer support operations, ideally within financial services or fintech, with a deep understanding of the customer contact domain. We’re looking for a Senior Data Science Manager to join our Customer Support team, based across our key hubs in London and Budapest. Proactively identi

We're a small team (4 people) and we're hiring our first Customer Support Manager. This role has a clear path to Customer Success Manager, typically within 12-18 months. Clear growth path from support into customer success with salary progression to match.

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Suppor

Lead strategic support initiatives to continuously enhance both the Seller Experience (SX) and Customer Experience (CX). Oversee all marketplace support functions to ensure high‑quality, efficient resolutions for both sellers and customers. Demonstrated success in enhancing Seller Experience (SX)

This role involves helping customers resolve technical issues, managing escalations, and optimizing support experiences. A technology company in the UK seeks a Support Account Manager to serve as a trusted advisor and primary technical contact for key accounts. Candidates must possess strong problem

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. Customer Support & Success Manager. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

Customer Design & Support Manager – Midlands. Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productiv

As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success. Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. C

Serve as a primary operational contact for key customers and contracts. Build and maintain strong, long‑term customer relationships. Handle escalations, service concerns, and customer complaints promptly and professionally.

A global cybersecurity firm in Cambridge seeks a dynamic Customer Support Manager to lead their EMEA team. The role involves mentoring a team of 20 technical support professionals, managing daily operations, and ensuring performance targets are met.

A finance data platform in London is seeking a Customer Support Manager to assist users with interest rate data and help onboard new clients. This role requires a background in finance and strong communication skills, with a path to transition into Customer Success Manager. Responsibilities include

As our Customer Experience Manager, you’ll be at the heart of ensuring our customer journeys are designed with people’s needs front and centre. You’ll work across a diverse portfolio of cancer support services and products, helping teams understand their customers better, help people get the r

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

We’re looking for a dynamic and experienced Customer Support Manager to lead our EMEA team in delivering high-quality technical support. You’ll work closely with global Customer Support Managers to drive excellence, efficiency, and scalability across the function. Applying technical expertise to

Job Title: Customer Support Manager – Sainsburys & Waitrose. Customer Support Manager – Sainsbury’s & Waitrose. Support JS & Waitrose Account teams with core commercial processes across beer and soft drinks, including pricing, forecasting, promotions, and customer invoicing.

Act as an SME for buyer support and trust recovery programs, providing feedback to internal stakeholders (in Buyer Support and Trust Recovery). In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and

A leading multi-beverage supplier is looking for a Customer Support Manager to enhance support for Premium Account Managers at their hybrid office in Hemel Hempstead.

The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. We are loo

The Manager, Medical Safety Operations, will be responsible for coordinating and managing the operational aspects and supporting the strategies of Medical Safety including the Organ Safety Advisory Panel (OSAP), Coffee Connection and other medical safety initiatives. Working closely with the Medical

For a Project Manager to join the team covering the Midlands. As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders.

We'll look to you to support care homes that either need additional support in delivering excellent care, or where there is a General Manager vacancy. With the support of our Business Manager, prepare an annual budget with the support of internal stakeholders. As a Care Home Operations Manager at Ba

Deliver excellent levels of customer service to external and internal customers. Customer service and satisfaction targets are met or exceeded. Proven experience of providing excellent customer service.

In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Supporting the General

Mechanical Project Manager | Lincolnshire | £55,000 to £75,000. As a Senior Mechanical Project Manager, you will take full ownership of the delivery of major mechanical projects from pre-construction through to final handover. Providing technical leadership and mentoring to project engineers and j

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. We value great people and offer opportunities for advancemen

We're looking for a proactive, organised, and solution-focused Project Manager who can hit the ground running and support the delivery of high-impact estates improvements. Project Manager – Estates & Capital (6-Month Contract), Starting in March, Cambridgeshire, Up to £43. We are seeking an exper

Oswestry Packing Facility SY10 8NL Rotating shift pattern including days and night shifts How will you make an impact? Reporting into the Logistics & One Cheese Manager you will be responsible for overseeing logistics operations, ensuring efficient distribution, and maintaining high standards of

Head of Operations (Operations Manager).

Interim Regional Operations Manager (North West England & Scotland). Interim Regional Operations Manager. Supporting and challenging service leadership teams to enhance operational excellence.

The Regional Operations Manager will hold full operational responsibility for a multi-site portfolio across County Durham and North Yorkshire, leading and supporting Registered Managers across adult supported living and residential services. Providing leadership to Registered Managers across support

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. JOB TITLE: Senior Project Manager (MEP). We are seeking a Senior Project Man

The Operations Manager will support Registered Managers, promote trauma-informed care, and drive continuous improvement in outcomes for children and young people. Our service offer includes an Outreach Support Initiative which is a flexible, open-ended programme of care and support to children and

You will be involved in a range of processes, spanning Academic Planning, resource and workload allocation, contracting, and supporting the continuous development of the Academic Operations database. This role is integral to the smooth running of our Academic Operations, and you will be responsible

Are you passionate about making a positive difference in the lives of children and young people? Do you have the leadership skills to inspire a dedicated team to provide outstanding care and support? If so, we want to hear from you!. About the Role:As a Residential Team Leader, you will be responsib

We are looking to recruit a operations manager or a F&B manager who has been exposed to managing high volume quality F&B operations. Operations Manager required for an outstanding luxury independent hotel. Our client is looking to recruit an experienced Operations manager who has particular strength

Level 3 diploma or equivalent in health and social care (or working towards) is required for this role, with the experience and ability to motivate and manage a small team of night support workers, experience of rota management, supervising, supporting and leading a staff team is essential. We are l

Warehouse Operatives Required – Bourne.Interaction Recruitment are currently recruiting.Unloading containers (handball).

To manage affordable housing development projects from inception to completion in Yorkshire Client Details Affordable housing provider in Yorkshire growing their new build development team Description To manage affordable housing development projects from inception to completion in Yorkshire Gra

Overview Our client is seeking a highly motivated and technically proficient MEICA Project Manager to join their project delivery team supporting clean water and wastewater infrastructure projects.

Fire Alarm Project Manager - London - £55,000-£65,000 + Company Car + Bonus. We are currently recruiting for an experienced Fire Alarm Project Manager to join a well-established and growing fire and security systems company a singular site in London. Due to continued expansion and an increasing pr

Technical Project Manager - INSIDE IR35. We are looking for an experienced Technical Project Manager - INSIDE IR35 to join our client who are based in the Financial Services sector. The Technical Project Manager is responsible for hands-on delivery of technology initiatives across multiple tech

An exciting opportunity has arisen for an experienced Senior Project Manager to join a leading MEP contractor delivering complex, large-scale projects across the UK and Europe, spanning data centres, commercial shell & core and office fit-out environments. The Role As A Senior Project Manager Will I

As a Clinical Services Manager at our luxury new care and nursing home in Enfield, you'll play a key leadership role in ensuring exceptional person-centred care for our residents, supporting them to live safe, fulfilled lives. Employee Assistance Programme, occupational health support and wellbeing

MEP Project Manager Opportunity – Tier 1 Main Contractor - Cambridge We are working with a leading Tier 1 Main Contractor is seeking an experienced MEP Project Manager to join their team on a major commercial development in Cambridge. The Role: As MEP Project Manager, you will be responsible

Supporting the Head of Engineering, you will also help drive operational improvements, support strategic planning and budgeting, and step in to lead the department when required. Supporting capital planning, procurement and project delivery. Deputising for the Head of Engineering and supporting busi

M Group are recruiting an Operations Manager to join their senior management team, working closely with three other Business Unit Managers. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment w