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Additional Desirable Qualifications:*** Experience with investigative and analytical tools* A fundamental understanding of data visualizations and automationExperience:* Previous experience within trading, technical support, market analysis and customer support* The candidate will demonstrate st

A leading financial services firm in Belfast seeks a Senior Global Command Centre Analyst to provide trading support, handle market inquiries, and perform data analysis.The ideal candidate will have prior customer-facing experience, strong knowledge of Futures and Options, and excellent problem-solv

Job Description French Customer Support Specialist Belfast VR Hub | Full-time | £27,019. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels.

Responsibilities Serve customers at the trade counter, providing product advice and support Build strong relationships with new and existing customers to maximise sales opportunities Handle customer enquiries via phone and email in a professional and helpful manner Carry out warehouse duties includi

What You'll Do Lead and support franchisees in achieving aftersales targets Implement and monitor service performance metrics (KPIs) Drive customer service excellence and satisfaction Identify and roll out best practices across locations Deliver training and coaching to aftersales teams Liaise with

Provide product support for customer accounts, liaising with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure a smooth process Monitor and report on business activities and provide accurate and timely reports to customers and Seopa business

Description: Duties includes: Engage with customers in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Running the office, including managing the diary/booking in work De

Customer & Sales Support Frontline Service:Act as the first point of contact, handling all inbound enquiries (phone/email) efficiently, providing accurate information on stock availability, pricing, and order progress. Relationship Management:Develop and maintain strong working relationships with ke

Your new company A Large utilities company based in Belfast are recruiting for a Customer Support Lead Your new role This role is ideal for someone who thrives in a fast-paced environment and enjoys delivering high-quality support across multiple communication channels. Strong leadership and people

Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless integration Monitor and report on business activities and provide accurate and timely reports to customers and the cu

Skills: Communicating with Customers Active listening Customer Service Administration Customer Service Benefits: Gym Parking Pension Fund. You will respond to a variety of customer service enquires offering clear information, guidance, and reassurance across multiple channels. Are you a natural comm

Key Responsibilities Coordinate daily operational tasks and contribute to process improvements Deliver friendly, timely support to customers and internal teams Maintain accurate, GDPR-compliant customer records and documentation Oversee order dispatch and manage communication with clients Support pr

Key Responsibilities: Training Support and Development - Proactively support the Customer Services and Operations Manager in assessing training requirements and compliance obligations across Customer Services, developing and delivering appropriate training solutions along with the Training and Compl

KEY RESPONSIBILITIES Support our customers by email and phone with their inquiries on a day‐to‐day basis Manage customer expectations appropriately and always follow up on promises and time commitments Accurately log all customer communications in our support ticket tracking tool Underst

Provide product support for customer accounts, collaborating with other teams to resolve issues in a timely manner Onboard new customers, liaising with other teams to ensure seamless integration Monitor and report on business activities and provide accurate and timely reports to customers and the cu