Operations manager jobs in Birmingham - Page 2Create job alerts

Project Manager - M&A Outside IR35 - 5 days onsite We are seeking an experienced IT Project Manager with a strong background in mergers and acquisitions to lead critical integration projects. You will play a key role in ensuring that newly acquired businesses are effectively integrated into our existing IT landscape, with minimal disruption to operations. This is a highly stakeholder-focused role, requiring excellent communication skills and the ability to coordinate across technical and non-technical teams. Key Responsibilities • Lead end-to-end IT integration projects following mergers and acquisitions, • Engage with senior stakeholders across business units to gather requirements and align expectations, • Drive the integration of key systems (ERP, CRM, infrastructure, and operational platforms), • Develop and manage project plans, timelines, budgets, and risk registers, • Ensure seamless data migration, system compatibility, and process alignment, • Coordinate internal teams and third-party vendors to deliver integration milestones, • Provide regular status updates to leadership and escalate risks where appropriate, • Proven experience as an IT Project Manager in M&A environments, • Strong track record of delivering system integration projects within manufacturing or distribution sectors (preferred), • Excellent stakeholder management and communication skills, • Experience integrating enterprise systems such as ERP and CRM platforms, • Strong understanding of IT infrastructure, data migration, and system interoperability, • Ability to manage multiple workstreams in a fast-paced environment, • Full-time onsite role (5 days per week) near Minworth Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Working closely with the IT Director, the role supports the development and execution of the Infrastructure and Operations roadmap, ensuring services are secure, resilient, and aligned to business priorities within a project-driven construction environment. Support contract negotiations and ensure a

HEAD OF QUALITY & SUPPORTED ACCOMMODATION SERVICES KEY POINTS Leading youth homelessness charity with a strong Midlands presence Strategic leadership role across supported accommodation & regulated services Ofsted / Quality Assurance / Safeguarding focus Salary - £45,232 Senior Leadership Team position with genuine service impact ABOUT THE CLIENT We’re supporting a highly respected West Midlands organisation that delivers accommodation, support and progression services for vulnerable young people across the region. With a strong reputation nationally and a genuine commitment to improving outcomes for young people, they are now looking to appoint a Head of Quality & Supported Accommodation Services to support continued growth and regulatory excellence. THE BENEFITS Hybrid and flexible working opportunities Strong organisational values and people-first culture Opportunity to shape service delivery across multiple regions Senior leadership position with strategic influence Ongoing professional development and funded training Generous holiday allowance and pension scheme Health and wellbeing support package THE HEAD OF QUALITY & SUPPORTED ACCOMMODATION SERVICES ROLE: As Head of Quality & Supported Accommodation Services, you’ll lead on quality assurance, regulatory compliance and operational standards across a range of supported accommodation services for young people. You’ll play a key role in driving service quality, safeguarding, compliance and continuous improvement, ensuring services consistently meet Ofsted and supported accommodation regulatory standards. Working closely with operational leadership teams, you’ll oversee quality frameworks, internal audits, safeguarding practices, service standards and reporting processes across supported accommodation provisions throughout the West Midlands. This role will suit somebody with strong experience within supported accommodation, housing support, children’s services, leaving care, youth homelessness or regulated care environments who can balance strategic leadership with operational delivery. HEAD OF QUALITY & SUPPORTED ACCOMMODATION SERVICES ESSENTIAL SKILLS Strong understanding of Ofsted supported accommodation standards Experience within supported housing, social care, youth services or regulated accommodation Leadership experience managing teams and operational service delivery Safeguarding knowledge and experience working with vulnerable young people Quality assurance, auditing and compliance experience Strong stakeholder management and report writing abilities Knowledge of relevant legislation including Care Act / Children’s legislation Confident leading service improvement initiatives and inspections TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on 01244 567 930 / 07833 460 873. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Ofsted, Supported Accommodation, Quality Assurance, Safeguarding, Supported Housing, Youth Services, Care Leavers, Social Care, Compliance, Housing Support, Leadership, Service Improvement, Children’s Services, Registered Service Manager, Operations Management

Summary £15.45 - £15.95 per hour | 20 to 30 hour contract | shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Leadership and Company Principles, • Swiftly solve problems and delegate tasks, • Create an environment where your colleagues can succeed alongside you, • Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager, • Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly, • Experience leading a team to achieve targets in a bustling, fast-paced environment, • The ability to effectively delegate tasks and motivate your team, • Patience and a friendly manner with the ability to keep calm in any situation, • Passion to thrive as a key part of the Store Team, • 30-35 days holiday (pro rata), • 10% in-store discount, • Enhanced family leave, • Pension scheme, • Long service awards We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Quality Control Manager Permanent Position Excellent Salary My client are a precision manufacturing business, based in Birmingham, specialising in machining and assembly of high value low volume components. Role Overview The Quality Control Manager leads the strategic and operational performance of the Quality Control function. The role ensures delivery of business objectives, key performance indicators (KPIs), and compliance with customer, regulatory, and accreditation requirements. This position is responsible for the effective operation of all Quality Control activities, supporting high product quality and overall business performance. The Quality Control Manager is expected to act with integrity, uphold company policies, and represent the company professionally. Key Responsibilities • Serve as a senior member of the quality team and contribute to business strategy and planning., • Develop and implement departmental strategy aligned with business and customer requirements., • Lead quality inspection, metrology and quality engineering teams to ensure adequate resources and strong operational support., • Own the Cost of Quality metric, driving actions to reduce quality‑related costs., • Lead the internal NCR process and associated KPIs to support continuous improvement., • Use problem‑solving skills to coach teams and drive conformance across the business and supply chain., • Establish and maintain local Quality SOPs aligned with business strategy., • Provide leadership, set goals, and monitor team performance., • Act as the primary point of contact for all Quality Control matters, internally and externally., • Maintain and improve operational performance in line with regulatory, customer, and company standards., • Ensure compliance with SOPs and Health & Safety policies., • Prepare, review, and approve Quality Inspection Plans., • Manage quality inspection and product release processes for incoming, in‑process, and finished products., • Lead the implementation of PPAP and FAIR processes., • Support customer and regulatory audits and ensure timely corrective actions., • Manage departmental budget, ensuring efficiency and cost control., • Oversee Quality Control resource planning and team development., • Coach, mentor, and develop direct reports., • Participate in cross‑functional teams as required., • Foster strong communication and relationships with internal and external stakeholders. Skills & Experience • Proven success in a senior quality role within manufacturing., • Strong background in manufacturing, operations, engineering, and supply chain., • Demonstrated ability to manage and develop large teams., • Degree or equivalent in engineering or manufacturing discipline., • Relevant quality qualifications., • Experience in a results‑driven environment with strong process management and innovative thinking., • Experience working in global manufacturing or technology businesses, with both strategic and operational responsibilities., • Strong root‑cause analysis and corrective action expertise., • Experience with APQP, PPAP, FAIR, FMEA, 8D, A3, and related quality tools., • Knowledge of Nuclear/Marine Defence industries (desirable)., • Experience leading change and delivering measurable improvements., • Familiarity with Defence standards and accreditations (desirable)., • Experience with Lean manufacturing tools and techniques., • Strong computer literacy (Word, Excel, PowerPoint). Personal Characteristics • Results driven, confident, and persistent., • Collaborative and effective team player., • Positive, proactive attitude., • Strong attention to detail and accuracy., • Excellent written and verbal communication skills., • Strong interpersonal, influencing, and leadership abilities., • High integrity and commitment to responsible business practices., • Strategic thinker with strong problem solving skills., • Strong business acumen with the ability to interpret data and make informed decisions., • Customer focused with the ability to build strong relationships., • Able to quickly understand challenges and opportunities and deliver both short and long term improvements Benefits • 9% matched pension, • 25 days plus bank holidays annual leave, • Health care scheme Working hours (flexibility around this) 7.30am – 4pm Monday – Thursday 7.30am – 1.30pm Friday

About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have an opportunity for an Electrical Engineer or Senior Engineer to play a key role in delivering high‑quality, sustainable electrical engineering solutions across multiple projects in the built environment. Hoare Lea is a market-leading built environment consultancy with a proud history stretching back 162 years to our roots in Birmingham. Today we focus on delivering high-quality consultancy that addresses the issues our clients care about most. We’re looking for people who want to help shape the future, enjoy tackling complex challenges, and want their work to make a tangible difference to the communities where they live. Are you ready to get stuck in? You will own project deliverables, manage elements of the internal delivery team, and liaise with multidisciplinary colleagues, clients and contractors to ensure holistic, compliant and commercially aware solutions. You will typically lead defined elements and smaller projects (Engineer) or take full lead responsibility for larger schemes and broader client engagement (Senior Engineer). You will be helping to develop junior staff and foster relationships that support future business growth. In this key and varied role, you can expect to: • Take briefs and deliver electrical design work from inception through to completion., • Produce electrical calculations, drawings and technical documentation that comply with relevant regulations, design guides and client standards., • Ensure quality standards and technical accuracy across deliverables., • Coordinate electrical design with other disciplines (MEP and our specialist groups) and third‑party consultants., • Review and comment on technical information provided by contractors and sub‑contractors; check site installations against the design intent., • Attend and report at design team meetings, client meetings and project meetings., • Witness selected testing and commissioning activities and support handover documentation., • Manage own workload to meet programme deliverables and report progress to your line manager., • Contribute to the professional development of junior colleagues. Additional responsibilities for Senior Engineer: • Develop briefs and take responsibility for delivering a small project or the electrical discipline on a significant/complex scheme., • Exercise considerable autonomy and take ownership for technical decisions and project delivery within cost constraints., • Delegate, manage and check work undertaken by others; mentor and motivate colleagues across project teams., • Play an active role in commercial aspects (scope, risk, cost control) and ensure outputs meet project and budgetary requirements. About you To be successful in this role you’ll need: • Degree or equivalent in Electrical/Building Services Engineering; industry membership preferred., • Working towards or holding IEng/CEng., • Strong technical competence in LV distribution, lighting, earthing/protection and emergency/standby systems; able to produce calculations and drawings., • Proficient with industry software (Revit, AutoCAD, Dialux, OM Electrical) and MS Office., • Able to work independently: deliver an element of a project (Engineer) or lead discipline/small projects and larger schemes (Senior)., • Effective communicator with experience coordinating multidisciplinary teams and liaising with clients/contractors., • Experience of site checking, witnessing testing/commissioning and reviewing contractor submissions., • Demonstrable commitment to meeting programmes and quality standards; commercially aware., • Supportive team player who mentors junior staff and pursues continuous professional development (Senior expected to supervise; Engineer to support). How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

Local Job Title: Installation Fitter Department: Installation Reports to: Installation Manager SUMMARY Provide service and limited work supervision to complete plant installation, commissioning, equipment maintenance, repair, rebuild, troubleshooting, operator training and warranty commitments at customers operational and construction sites and within a factory assembly premises as required. Complete assigned installation team activities under the direction of the Installation Manager. ESSENTIAL GENERIC DUTIES AND RESPONSIBILITIES include the following. • Plan and supervise the work assigned, • Support scheduled and emergency call outs to clients., • Produce written documentation of all activities., • Maintain progress against the works program., • Check plant and tool certification is in order prior to work commencing., • Comply with safe working practices and requirements at all times, • Plan and perform all work in accordance with established safety procedures and to site Health & Safety conditions., • Other duties may be assigned as required. LOCAL DUTIES AND RESPONSIBILITIES include the following; • Apply training and competency, • Liaise with the customer at site and ensure work is undertaken and completed to the satisfaction of the customer, • Follow company procedures and promptly report quality; health& safety and environmental incidents, issues and risks, • Understanding and assisting the meeting of specifications outlined in engineering drawings, British Standards and Client Specifications, • Work towards solutions to mechanical engineering problems to enable improvements to quality, safety and speed of manufacture and assembly., • Working in higher hazard environments. For example working in confined spaces, at height, with lifting operations, contact with sewage, • Produce daily site reports, weekly time sheets and expenses, monthly mileage logs and van sheets and any other site specific documents., • Identifying and reporting opportunities for improvement, implement change in consultation with Senior Supervisor Fitter, • Contribute in creating standard and specific documents e.g. Method Statements/Risk Assessments, • Assist the Installation Manager in installation team employee assessments and performance reviews SUPERVISORY EXPERIENCE • Evidence and examples at a work site, of:, • Health and safety supervision, • Solving and making decisions, • Leading and managing change, • Effective communication and preventing and resolving conflict, • Completing work on time, to quality standards and to the satisfaction of the customer, • Planning other workers and subcontractors work activities., • Preparing and presenting site safety briefings and toolbox talks., • Assessing and managing safety hazards. EDUCATION, TRAINING AND EXPERIENCE As a minimum, a suitable demonstrable level of Health, Safety Training and Environmental awareness and experience and competence for the work assigned. COMMUNICATION SKILLS Effective communication with customers, suppliers and other contractors at all levels on site Ability to understand and both read, write and converse in English. A full understanding of reading and interpreting Engineering drawings. INDEPENDENT JUDGMENT, DECISION MAKING & PROBLEM SOLVING: Willingness to make decisions requiring the use of a single variable in standard situations. Understanding when a decision should be referred to a manager or supervisor OTHER SKILLS AND ABILITIES Computer Skills: Computer literate with knowledge of Microsoft Office, specifically Word, Excel, Teams and Outlook. Mathematical Skills: Ability to understand and apply mathematical concepts such as addition, subtraction, multiplication and division. Travel: Regular visits to customer, supplier and job sites. Un-restricted ability to travel and spend time away from home for long periods. Other: Ability to work effectively and safely with power tools, chemicals and various materials as necessary to perform field service work. A high level of flexibility in your role and working hours will be required. A good level of physical fitness is required. Experience working on Construction Sites and/or in a construction environment is preferable WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to visit Client’s work sites and other assembly premises, which will involve working in hazardous and access restricted environments. The noise level in the work environment is usually moderate to loud.

About the Role: An opportunity has arisen to recruit an experienced Sales Professional with drive and ambition to be appointed into the role of Area Development Manager for one of our well established UK Drainage Depots. This role is reporting to the Regional Sales manager to develop new business opportunities and maintain as well develop existing relationships. Location: Birmingham Hours: Monday to Friday – 37.5 Hours per week. Salary : depending on previous experience + uncapped earning potential Responsibilities – but not limited to: • Targeting and sourcing new business across the region, • Working with National accounts to develop and grow business, • Attending site visits to evaluate work requested, • Quoting for works quickly in accordance with costings, • Proactively following up on quotations to secure business, • Upselling to existing clients, maintaining relationships and understand future needs to secure business, • Managing your own diary, administration, • Working closely with depot manager to achieve sales targets and forecasting, • Travelling to various locations and regional training events & meetings, • Attending sales events, networking events, • Proactively selling the services through advertising campaigns and linkedin etc Experience and qualifications required for the role: • Business to Business Sales experience essential, • Service industry sales experience - ideally with drainage/waste management or construction related industry or multi utility essential, • Excellent work ethic who can go above and beyond to ensure the best service is delivered, • Desire to succeed in a niche but highly rewarding market What we offer: • Full induction programme and ongoing training/development with promotion opportunity, • Talent Reviews, • 24 Days holiday plus Bank Holidays, pension and death in service, • Uncapped earning potential., • Hybrid Car - fuel card About the Lanes Group: The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. The Lanes Group plc comprises of a range of established service providers subsidiaries, which complement the specialist service of Lanes, by both work type and geography. Increasing our overall capability, assets and offering to our customers.

Launch Your Sales Career with Us! Are you a recent graduate or college leaver bursting with energy and ready to dive into the world of sales? Flourish is on the hunt for enthusiastic Area Sales Executives to join our client's growing team in the logistics space. This entry-level role offers a fantastic area sales opportunity, car allowance and requires travel, so a valid driving license is a must. Why You'll Love This Role: • Starting Salary: £28-35k, • Uncapped Commission: Double your basic salary with realistic OTE of £55k+, • Car Allowance or Company Car: +£4500 What You'll Be Doing: • Lead Generation: Identify and develop new business opportunities., • Sales Targets: Smash your monthly, quarterly, and annual sales goals., • Client Management: Onboard new clients and ensure they have the tools and support they need., • CRM Updates: Keep track of your sales activities and client interactions., • Team Collaboration: Work closely with local operations teams to ensure client satisfaction. What We're Looking For: • Excellent Communicator: Strong verbal and written skills., • Tech-Savvy: Proficient in Microsoft Office., • Self-Starter: Motivated to exceed targets and take initiative., • Team Player: Able to work independently and collaboratively., • Driver's License: Essential for travel. Ideal Traits: • Sales Passion: Eager to excel and hit targets., • Confident Caller: Comfortable making calls to potential clients., • Resilient: Can handle rejection and keep moving forward., • Motivated: Driven to succeed and grow., • Remote Ready: Effective in a remote work environment. Perks and Benefits: • Development Programs: Comprehensive training and development to help you succeed., • Supportive Culture: Join a team that values collaboration and social interaction., • Career Growth: Merit-based progression with opportunities to advance to an Area Sales Manager role within 12-18 months., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking., • Health and Wellbeing: Free digital GP service, Employee Assistance Programme, and more., • Financial Benefits: Access a portion of your earned income before payday, company-funded life assurance, and flexible benefits at discounted rates., • Work-Life Balance: Flexible working hours and up to 26 days holiday + bank holidays. Full Onboarding and Continuous Training We provide a comprehensive onboarding program and continuous training to set you up for success. You'll have all the tools and knowledge you need to hit the ground running and keep growing. Our Company Culture Join a business that believes in creating a collaborative environment where every team member feels valued and empowered. • Team Spirit: We celebrate successes together and support each other through challenges., • Innovation: We encourage creative thinking and new ideas., • Growth Mindset: We are committed to continuous learning and development. Take Charge of Your Career At Flourish, we believe in nurturing your passion and drive for success. Own your career, achieve your goals, and make a real impact. If you're ready to excel, we'll support you every step of the way. Join us and turn your career aspirations into reality!

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within our Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: • Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability., • Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives., • Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes., • Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency., • Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings., • Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights., • Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals., • Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation., • Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes., • Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade., • An understanding of how to influence the profitability through effective pricing is preferred., • Proven ability to deliver high-quality service at a senior level, • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred, • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Store Manager Reports to: District Manager We're hiring for one of the fastest-growing food and beverage brands on the planet. From 100 stores in 2017 to 380+ across Europe, the US, the Middle East, and Asia - targeting 1,000 locations globally by 2028, this isn't a brand finding its feet. It's a brand in full sprint. If you want to build your career somewhere with genuine momentum, real scale, and a culture that actually means something, this is it. The stores aren't like other stores. High energy, music-driven, fast-paced - the atmosphere is something you have to experience to fully understand. They give their managers real autonomy to lead, real responsibility to deliver, and a team around them that genuinely buys in. The environment is electric and the opportunity to grow with the brand is very real. We're looking for an experienced Store Manager to take full ownership of day-to-day operations and lead a high-performing team. You'll set the standard for how the store runs, how guests are treated, and how the numbers look. Your success comes down to the team you build, the culture you create, and your ability to hit the targets that matter. What You'll Be Responsible For • Leading your team in line with company values and operational standards, building a culture people are proud to be part of, • Driving engagement through regular feedback, development planning, in-store training, and team meetings, • Owning the guest experience end-to-end, building loyalty and turning first visits into habits, • Maintaining operational standards across hygiene, health & safety, brand compliance, and local requirements, • Planning and managing shifts around seasonality, footfall, and local events - keeping workflows tight and budgets on track, • Overseeing stock management including ordering, counting, and keeping waste within monthly targets, • Delivering on KPIs - building sales and optimising store EBITDA across all performance metrics What We're Looking For • At least 2 years in a leadership role within a fast-paced, high-volume environment, • Experience managing or working within a team of 10+, • Strong interpersonal skills - you motivate people, you don't just manage them, • A genuine drive to lead through culture and people, not just process, • The confidence and commercial awareness to own your store like a business This role is Based in Birmingham!

Business Development Manager Solihull, West Midlands (Hybrid – minimum 3 days in office) £40,000 – £45,000 + Commission Monday to Friday, 9:00am – 5:00pm A well-established and rapidly expanding UK security services provider is looking to appoint an experienced Business Development Manager to join its commercial team. This is a key role within the organisation, offering the opportunity to work closely with senior leadership and directly influence growth strategy. Operating across a nationwide client base, the business delivers tailored solutions and continues to scale at pace. The Role Reporting directly to the CEO, you will take full ownership of the sales lifecycle-from identifying and approaching new prospects through to negotiating, closing and managing ongoing client relationships. You’ll play a central role in driving new business, developing strategic accounts and contributing to high-quality bid submissions, while collaborating with internal teams to ensure successful delivery. Key Responsibilities • Proactively identify and develop new business opportunities across both corporate and SME markets, • Build and maintain a strong professional presence on LinkedIn to support lead generation and brand visibility, • Engage with key decision-makers to understand client needs and position tailored solutions, • Manage relationships with prospects and existing clients to maximise long-term value, • Take ownership of the full sales process, from initial outreach through to contract award, • Prepare pricing proposals, quotations and commercial documentation, • Contribute to tender processes, including pre-qualification questionnaires and formal bid submissions, • Maintain and develop a robust and up-to-date sales pipeline, • Work closely with internal departments, including marketing and operations, to align on strategy and delivery, • Support the creation and distribution of marketing materials to targeted prospect groups, • Attend regular sales meetings and report on pipeline activity and performance About You • Proven track record of achieving and exceeding sales targets within a service-led environment, • Experience managing the full sales cycle, including prospecting, negotiation and closing contract-based deals, • Strong relationship-building skills, both internally and externally, • Confident communicator with excellent interpersonal and influencing abilities, • Highly organised with strong commercial awareness, • Professional and engaging telephone manner, • Motivated, proactive and eager to contribute to business success, • Experience within the security, facilities management or related sectors, • Background in selling outsourced or contract-based services

National Account Manager - Retailers Working on behalf of our client Mach are seeking a National Account Manager to provide the effective, profitable and progressive commercial management for key retail accounts within a successful food manufacturing business. This includes the day to day responsibility for the profitable growth of our clients' key retail accounts as well as the development of new business for these accounts within the business. You will be working closely with all other departments including NPD, Marketing and Site Operations, whilst engaging multi-site teams. Candidate requirements include: • Sales/ A/C Management with UK retailers, • Good understanding of sales, marketing and NPD processes, • Strong communication, customer relations & negotiation skills, • Attention to detail alongside with strong organisational skills, • Proactive and flexible approach towards work, • PC literate, • Good presentation skills, • Driving Licence Role • Monday to Friday - office based, • Travel to customers as needed (all expenses paid), • Bonus scheme, • Company Pension, • Private Medical Cover, • Genuine development opportunities Mach is a recruitment agency working on this role.

About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We are looking for a Senior Bid Coordinator to join our Birmingham office in a hybrid role supporting both Central Region work-winning activity and priority Public Sector bids. This is a senior coordination role positioned at the top end of bid and proposal delivery, sitting close to bid writing and bid management responsibilities. It offers the opportunity to take on greater ownership, work on more complex submissions, and develop into a Bid Manager role over time. You’ll play a key role in ensuring that opportunities are well-managed, bids are professionally delivered, and our teams are supported to perform at their best. Alongside this, you’ll gain exposure to high-value, multi-disciplinary Public Sector bids, providing a strong platform for progression. This role is ideal for someone who enjoys being hands-on, is ready to step up in responsibility, and wants to build a long-term career in work-winning and bid management. What You’ll Do Regional Bid Coordination (Primary Focus) • Contribute to and coordinate the preparation and submission of proposals and bids within the Birmingham office and wider Central Business Unit (Birmingham, Oxford & Cambridge)., • Manage workflows and documentation (SharePoint, filing systems) to ensure structured delivery, • Ensure submissions are compliant, well-presented, and aligned to Hoare Lea standards, • Manage and maintain opportunity data within our CRM system (Co-Op), • Open and structure opportunities at early stages, • Work proactively with work winners to gather and complete key information, • Support the coordination of priority Public Sector bids, • Assist with timelines, inputs, and multi-disciplinary collaboration, • Contribute to content development, structuring responses, and shaping submissions, • Support Public Sector framework submissions where needed, • Maintain visibility of framework-related opportunities, • Provide light-touch coordination to ensure opportunities are progressed, • Act as a central coordination point across bid teams, • Ensure submissions are followed up and outcomes recorded, • Capture and share client feedback to support continuous improvement, • Attend internal key work-winning and forecast meetings, • Support client events, local industry events and engagement activities where required, • Assist with follow-up actions to maintain momentum post-submission, • Use CRM and digital tools effectively to support delivery, • Embrace emerging tools, including AI, to improve efficiency and quality, • Contribute to improved and consistent ways of working About you To be successful in this role you’ll need: • Experience in a bid coordination or proposal role, ideally within construction, engineering, or consultancy, • A clear desire and capability to progress into bid writing or bid management roles, • Confidence working on, or readiness to step into, more complex or higher-value submissions, • Strong organisational skills, with the ability to manage multiple priorities, • Excellent communication skills and confidence working with senior stakeholders, • High attention to detail and pride in producing quality work. Career development This role forms part of Hoare Lea’s commitment to building a professional, structured work-winning capability across the business. You will be supported to develop beyond coordination, gaining exposure to bid writing, bid management, and strategic work-winning activity, with a clear pathway into more senior roles over time. Location & working pattern This role is based in Birmingham, and candidates should be within easy commuting distance of our Birmingham office. We operate a hybrid working model, with a minimum expectation of three days per week in the office to support collaboration and team working. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

A long-established and highly reputable UK manufacturer is seeking a Head of Sales (Commercial Manager) to lead its commercial function and drive the next phase of growth. This is a rare opportunity to join a stable, profitable SME with a strong heritage, excellent market reputation, and a loyal, long-tenured team. The business operates at the intersection of healthcare, consumer products and retail, supplying both professional and commercial markets through established distribution channels. The Role Reporting to the Managing Director, you will take ownership of the sales function, combining hands-on account management with strategic leadership. Key responsibilities include: • Leading day-to-day sales operations (small team), forecasting and performance management, • Managing and developing key national customer relationships, • Driving revenue growth across existing and new channels, • Identifying new routes to market and commercial opportunities, • Leading and developing internal and external sales teams, • Working closely with operations and technical teams to ensure delivery and compliance This is a highly visible role within the business, offering real influence over commercial strategy and future direction. The Opportunity The business has a strong foundation within its core markets and is now looking to: • Strengthen its commercial leadership, • Build on established customer relationships, • Expand into new channels and routes to market Candidate Profile We are seeking a hands-on, commercially driven sales leader with: • Proven experience in a senior sales leadership role within a manufacturing or product-based business, • Strong track record of managing key accounts and delivering revenue growth, • Experience working with retail, distribution or healthcare channels, • Ability to operate both strategically and operationally, • A collaborative, credible leadership style suited to an established team environment, • High levels of integrity, professionalism and attention to detail Experience within consumer healthcare, OTC products, medical devices or similar sectors is required. Location This is an on-site role based in the West Midlands, requiring close integration with the wider business. Due to the nature of this appointment, all applications will be handled in the strictest confidence.

Join HINEN, a leading energy storage brand, to drive global market expansion. About Hinen CE-LINK • Founded in 2004 and listed in 2019 (stock code: 300787)., • Has more than 10,000 employees worldwide., • Operates 7 manufacturing bases globally., • The group has an R&D team of over 400 people., • Focuses on the home energy storage sector with a comprehensive product matrix, including off-grid, grid-tied, high-voltage, low-voltage, three-phase, single-phase, all-in-one, micro-inverter, hybrid inverter, and balcony energy storage products, etc., • Boasts strong vertical integration capabilities, independently researching and manufacturing battery cells, packs, inverters, systems, software, and Apps., • Has invested 1 billion RMB to build a battery cell factory., • Has an R&D team of over 120 people., • In just one year, it has achieved an 8% market share in the Australian market and become the 6th largest brand in the market. Key Responsibilities • Develop and execute sales strategies to promote HINEN energy storage products in target markets., • Build and maintain relationships with distributors, retailers and key clients., • Analyze market trends and competitor dynamics to identify business opportunities., • Coordinate internal technical teams with external customers to ensure projects are delivered on time, within budget, and meet customers' technical and quality requirements., • Regularly report to the General Manager on the business progress including market dynamics, project execution status, team performance, etc., • Lead other assigned matters. Qualifications • 2+ years of B2B sales experience in energy storage, PV or related industries., • Proven track record in opening new markets and achieving sales targets., • Excellent communication and negotiation skills; fluent in English (other languages a plus). What We Offer • Competitive salary + attractive commission + global business trips., • Vast growth opportunities: Top performers can advance to Country Manager roles to lead market operations independently., • Chance to grow with a fast-developing brand in the booming home energy storage industry.

Citrus Recruit are excited to be working with a leading manufacturing business seeking an B2B Account Manager. You will be a key member of the providing a high level of customer services to an existing client base with complete accountability of your own customers. As the Account Manager you be required to have both phone and email contact with your customer base. Taking the clients requirements and create quotations for your customers accurately and recorded on the CRM systems, with the detail provided. This can be anything from a simple quote to a complex quotation comprising of many elements, which will include liaising with third parties. Key Responsibilities of an Account Manager • B2B Account Management handling and order processing – this isn’t a sales role, • Client contact via phone and email, supporting your existing clients requirements, • Provide and follow up on accurate quotes created for the customer using set prices, • Accurately input simple to complex quotations onto the CRM and submit to the customer, • Working with high volume and accurate data, • You will be required to contact third party suppliers regularly to support the quotations you will be completing Qualifications and Experience: • Excellent usage of Excel, • Comfortable with numeracy, • Strong communicator and excellent organisation skills, • Ability to work well under tight deadlines Benefits • Salary up to £32,000 DOE, • 21 days holiday plus 8 bank holidays, • Pension, • Free parking, • Easy transport routes, • Excellent onsite facilities How to Apply: This is a great opportunity to join a fast-paced business and play a key part in the business operations, if you feel like this is a team you would like to be a part of, please click apply today. Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

National Key Account Manager About the Role We’re looking for a commercially driven and relationship-focused National Key Account Manager to join our Sales team. In this role, you’ll take ownership of a portfolio of national customers across merchants, retail, and buying groups. You’ll be responsible for strengthening existing partnerships while identifying and securing new business opportunities—working closely with key decision-makers including category managers, buyers, and directors. This is a highly visible, strategic role where your ability to influence, collaborate, and deliver growth will make a direct impact. Key Responsibilities • Develop and grow national customer accounts by identifying opportunities and delivering tailored solutions, • Build and execute strategic account plans for all key customers, • Drive sales growth through strong relationship management and consistent service delivery, • Introduce new product developments (NPD) and expand product ranges within accounts, • Collaborate with internal teams (Sales, Marketing, Commercial, Finance, Operations) to deliver a seamless, joined-up customer experience, • Produce regular reports on pipeline, forecasts, revenue performance, risks, and opportunities, • Support tender processes, contract renewals, and customer presentations, • Negotiate and secure Annual Trading Agreements, • Growth in revenue and product range across designated accounts, • Strong understanding of routes to market, including merchants, retail, and contract sales, • Highly skilled communicator with the ability to influence stakeholders at all levels, • Commercially astute with strong planning, organisational, and problem-solving skills, • Self-motivated and able to work autonomously while managing a national territory, • High levels of energy, resilience, and drive to deliver results, • IT literate, • National, customer-facing role (approx. 75% external / 25% internal), • Regular travel required, including occasional overnight stays

Hartshorne Group Location: Walsall Contract: Fixed 2 year contract with the opportunity of a permanent position Ideal for: Post-graduates in Business Management / Business Administration. Some work-based experience required (e.g., customer service, sales support, admin, retail, operations) Are you a motivated business graduate looking to build a career in sales? Do you enjoy working with people, solving problems, and learning how businesses really operate? This is an exciting opportunity to join the Hartshorne Group team as a Graduate Trainee Truck Sales Executive, where you’ll gain hands-on experience, industry knowledge, and all the coaching you need to become a successful commercial vehicle sales professional. What you’ll be doing In this trainee role, you will learn every aspect of the truck sales process, including: · Supporting senior sales staff with quotations, product information and customer enquiries. · Building relationships with new and existing customers. · Developing a strong understanding of commercial vehicles, specifications, and customer needs. · Visiting customers alongside experienced team members. · Learning how to manage accounts, identify opportunities, negotiation to closing the sales process. · Gaining exposure to the operational side of the business to understand how our products support customers What we’re looking for? · A degree in Business Management, Business Administration, or a closely related field. · Some work-based experience (e.g. customer-facing role, business support, or sales/marketing environment, Transport/Logistics). · Genuine interest in developing a career in B2B sales. · Confident communicator with strong relationship-building skills. · Commercially minded with the ability to learn quickly. · Driven, ambitious, and eager to progress. What we offer · Full training programme with clear progression into an Area Sales Manager role. · Supportive team environment with ongoing mentoring · Competitive salary, pension and healthcare cash plan, company car, all the IT you will need. · Real career progression. Ready to accelerate your career? If you’re a business graduate with ambition, confidence, and a desire to build a long-term career in sales, we’d love to hear from you. Apply now and take your first step into the world of commercial vehicle sales.

Are you experienced in driving operational efficiency within a fast-paced distribution environment? Do you have extensive experience in operational management within food or beverage distribution? Are you an inspirational leader who genuinely cares about their workforce? MacGregor Black are partnering with a leading FMCG business on the search for a Warehouse Operations Manager. This is a perm role based in Solihull. Key Responsibilities: • Oversee daily logistics operations, including warehousing, transportation, and distribution of food and FMCG products., • Ensure timely delivery of goods to customers, maintaining supply chain efficiency., • Monitor inventory levels, track shipments, and ensure proper handling and storage conditions of food and FMCG products., • Lead, mentor, and develop a team of logistics professionals, ensuring high performance and adherence to company standards., • Conduct regular training sessions to improve skills and maintain team motivation., • Coordinate and optimize transportation routes, working closely with drivers and external transport providers. What We're Looking For: • At least 5 years of experience in logistics management within the food or FMCG industry., • Proven track record of managing logistics teams and transportation operations., • Experience working with third-party logistics providers and external transport services., • Strong understanding of food safety standards, regulatory compliance, and industry-specific best practices., • Excellent communication, negotiation, and interpersonal skills., • Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint)., • Strong problem-solving and decision-making abilities., • Ability to thrive in a fast-paced, dynamic environment. Salary – c40k + car allowance + benefits Please contact Rob Blackburn today for further information.

Business Development Manager Role covers the midlands region Base salary up to £50k + commission Company car/ car allowance The Resourcing Team has been retained by a really well established fire and security installer with a great reputation for providing reliable, accredited fire safety and security services to businesses across the UK. This company specialises in delivering expertly engineered systems—designed, installed, and maintained to keep people and property safe at all times. This team brings years of industry experience, working with commercial, industrial, and residential clients to ensure full compliance with UK regulations. Whether it's new installation, expert maintenance, or rapid fault response, they’re committed to delivering safety, efficiency, and complete peace of mind. This role is perfect for you if you consider yourself a new business "hunter" who can identify, engage, and win new customers focussed on maintenance Key Responsibilities: • Business Development: Identify and pursue new business opportunities in the fire and security sector. Develop and maintain relationships with key stakeholders, including clients, partners, and industry influencers. Attend industry events and conferences to network and promote services., • Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets. Conduct market research to identify trends and opportunities. Created and executed strategic plans to expand our customer base and market presence., • Client Management: Manage and grow a portfolio of clients, ensuring high levels of customer satisfaction. Provide expert advice and solutions tailored to client needs. Conduct regular client meetings and reviews to ensure ongoing satisfaction and identify additional needs., • Proposal Development: Prepare and present proposals, bids, and contracts. Negotiate terms and close deals. Ensure all proposals are compliant with industry standards and regulations. Work closely with the legal team to ensure all contracts are sound and beneficial to the company., • Collaboration: Work closely with the technical and operations teams to ensure seamless delivery of services. Collaborate with marketing to develop promotional materials and campaigns. Provide feedback to product development teams based on client needs and market trends., • Reporting: Maintain accurate records of sales activities and provide regular reports on business development performance. Use CRM tools to track progress and manage client relationships effectively. Analyze sales data to identify trends and areas for improvement. Prepare detailed reports for senior management on business development activities and outcomes. What's in it for you? • Competitive salary and commission structure, • Professional development opportunities, including training and certifications, • Supportive and collaborative work environment, • Opportunities for career advancement within the company, • Flexible working hours and remote work options, • Employee recognition programs and incentives To learn more please click apply with an up to date copy of your CV

Business Development Manager Location: Royal Sutton Coldfield, Birmingham Package: Competitive Salary + Attractive Commission Structure A rare opportunity has arisen to join a fast-growing, sector-leading service provider operating across the UK’s residential living, student accommodation, and build-to-rent markets. This is a commercially focused Business Development Manager role for someone with PBSA sector knowledge who is ready to move from operational delivery into a high-impact, client-facing growth position. The business delivers specialist seasonal turnaround services alongside year-round soft FM solutions, working with leading PBSA operators, universities, and residential providers. With a strong reputation and highly successful core business unit, this is a key hire to support continued national growth. You will play a central role in driving new business across both seasonal and recurring service lines, working closely with senior leadership and operational teams to develop and convert opportunities into long-term partnerships. The Role This is a hands-on commercial role where you will take ownership of developing and managing new business pipelines across PBSA and university sectors, while also supporting wider cross-service growth opportunities. You will be expected to combine strong industry knowledge with commercial awareness to identify opportunities, engage key decision-makers, and lead bids through to successful conversion. This is not a purely desk-based position, requiring confidence on-site, direct client engagement, and the ability to build meaningful relationships across a national portfolio. Key Responsibilities • Develop and manage PBSA-focused sales pipelines across seasonal and year-round services, • Identify and convert new business opportunities within student accommodation and university sectors, • Lead and support tender, RFP, and bid submissions, • Build and maintain strong client relationships at decision-maker level, • Work closely with operational teams to ensure commercial solutions are deliverable and competitive, • Attend regular pipeline reviews with senior leadership, • Maintain accurate CRM records and forecast reporting, • Support wider lead generation across additional business units, • Represent the business at client meetings, site visits, and industry engagements nationwide About You This role is ideal for someone currently working within PBSA operations, facilities management, or a related service environment who is ready to transition into a commercial role. You’ll likely already understand how student accommodation and residential portfolios operate and now want to apply that knowledge in a growth-focused, client-facing capacity. What We’re Looking For • Experience within PBSA management or facilities management (3+ years preferred), • Strong understanding of operational service delivery environments, • Proven experience managing or contributing to revenue or sales targets (ideally £1m+), • Confident communicator with strong relationship-building skills, • Experience with CRM systems and pipeline management, • Exposure to tenders or bids is beneficial but not essential, • Highly organised, proactive, and commercially aware, • Comfortable with national travel and site-based client engagement, • Ambitious mindset with a willingness to step into a high-growth role Culture & Attitude You’ll thrive here if you are: • Energetic, positive, and solution-focused, • Comfortable working at pace with a strong sense of urgency, • Naturally collaborative and open in your approach, • Confident taking ownership of work and driving outcomes, • Motivated by targets, growth, and long-term progression, • Comfortable being visible across sites and client locations nationwide, • Passionate about building meaningful, long-term client relationships Why This Role? • Genuine progression opportunity within a growing national business, • Join a fast-growing, ambitious business at a key stage of national expansion, • Opportunity to move beyond operational delivery into full commercial ownership, • Strong emphasis on progression, development, and internal recognition, • Competitive base salary, • Group commission scheme (competitive OTE) Apply Now If you’re ready to step into a commercially focused Business Development Manager role where your PBSA knowledge, client relationships, and ability to drive new business will be genuinely valued, we’d love to hear from you. To apply, please contact the Maxwell Stephens team on 0207 118 4848, or send your CV to .

Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fuelled by our dual vantage points – embedded partners and future-forward experts – we build brand momentum to move fast, move forward, and move confidently. As a full-service agency, our expertise extends across all facets of the branding spectrum: strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 600+ people across 12 studios and 8 countries. Marks is part of SGS & Co, a brand impact group built with the agility and inventiveness that enables our clients to thrive. Our sister company, SGS, is an integrated packaging and marketing company. Together, we shift brands to impact. We are currently seeking a Senior Account Manager to join Marks. The Senior Account Manager provides day to day support to the Client Service Team, whilst collaborating with our Design and Creative Teams, Operations and Studio, playing a critical role in driving project success. This individual will leverage in-depth project management expertise, a thorough understanding of creative and design project workflows, and strategic talent identification to ensure projects are delivered on time, within budget, and at the highest quality. As a senior figure within the team, this role demands not only a hands-on approach to projects but also mentorship of junior team members when required, fostering a culture of excellence and growth As Senior Project Manager here at Marks, you will benefit from being part of a growing, global agency, and will have the opportunity to take advantage of outstanding career development opportunities. You will also enjoy a great working culture, where fun is at the forefront at everything we do, whilst working alongside, and learning from, some of the most talented individuals in our industry. Furthermore, you will have the opportunity to truly shape the role of Senior Project Manager within the Marks business. The Senior Project Manager will need to showcase an ability to work within teams, as well as demonstrate the independence and resourcefulness demanded by an agile and highly dynamic agency environment. As a strong communicator, you will be able to facilitate communication with all stakeholders efficiently and effectively. Whilst you will ideally based within commutable distance from either our London or Birmingham office, you'll benefit from that flexibility offered by our hybrid working methods. In this role, you will: • Lead and manage a vast array of projects from inception through completion, ensuring they achieve the desired quality, meet deadlines, and adhere to studio process, • Develop comprehensive project plans and workflows, identifying the necessary talent and resources to achieve project success, • Serve as a key liaison among client/client service, internal stakeholders, and external partners to facilitate effective communication and collaboration, • Conduct detailed quality assurance checks, ensuring all deliverables meet client briefs and company standards before final delivery, • Proactively identify and address potential project roadblocks, providing strategic solutions to maintain project momentum, • Foster a collaborative and agile work environment, demonstrating independence and resourcefulness while also promoting teamwork, • Oversee and contribute to process improvement initiatives, aiming to enhance efficiency and effectiveness across client service and internal projects, • Mentor, guide, and support junior project management staff, leading by example and encouraging professional development, • Can lead both client and internal meetings, confidently presenting project statuses, plans, and outcomes, • Create and maintain comprehensive project documentation that can be shared with other internal employees and team when required, • Develop and maintain a detailed project tracker to monitor and track progress, • Oversee changes to the project scope, timeline, and costs (working with the CS team to ensure all costs are captured), • Successfully manage and own multiple projects and high-volume deliverables in fast-paced environment Ideally you'll have: • Bachelor’s degree or higher in Marketing, Business, Graphic Management Services, or a related field, • Significant and proven experience in project management within a design agency or similar environment, with a strong emphasis on brand and pack projects preferred, • Proficient understanding of brand and packaging design requirements, including print-production basic knowledge, i.e Flexo, Litho, and Gravure printing processes, • Exceptional communication and organizational skills, with the ability to manage multiple projects in a fast-paced setting. Demonstrated ability to work both independently and as part of a team, showcasing initiative, a passion for learning, and a proactive approach to problem-solving You will enjoy an excellent base salary, along with the other benefits of working for Marks including: • 25 days annual leave, • Pension, • Healthcare scheme, • Life Assurance Marks is committed to diversity and inclusion, through our ideas, our people, our behaviour and conduct. Marks has a truly inclusive culture at all levels that respects different opinions and points of view, providing everyone with the opportunity to experience connection and sense of belonging

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success.

Night Manager - Birmingham Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. We're now hiring a Night Manager to help shape the Staycity guest journey. Benefits: • Paid family leave (>1 year of service), • Flexible working patterns, • Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals, • Discounted rates for overnight stays for you, your family and friends, • Refer and earn scheme - earn up to / 550, • Cycle to work scheme- to support a healthy lifestyle and our planet, • Education Support to help you foster new skills, • Volunteer days: 2 paid volunteer days per year, • Support for you and your family when you need it with our Employee Assistance Program (EAP), • 2+ years experience in a similar role, ideally within the hotel or hospitality sector is required, • Keep the team up to date about departmental, hotel and company activities through daily communications including financial feedback, customer feedback, and guest feedback reports; taking appropriate actions for improvement., • You will be responsible for verifying payments upon guest check-in at night, following established procedures for various payment methods.

Regional Operations Manager \n\nBirmingham Area \n\nImpact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. \n\nOur brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. \n\nWe’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.\n\nWhat You’ll Do:\n\nWe are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:\n\nLead, motivate, and develop your teams to deliver outstanding results\n\t\nBuild strong relationships with clients, suppliers, and stakeholders\n\t\nMonitor and improve operational performance across your portfolio\n\t\nEnsure food quality, hygiene, and compliance standards are consistently met\n\t\nManage financial performance, including budgets, commercial and fixed-price contracts\n\t\nSupport Chef Managers with recruitment, HR, and day-to-day operations\n\t\nPresent data, reports, and insights to demonstrate operational success\n\nWho We’re Looking For\n\nYou’re a hands-on, results-driven manager who thrives in a fast-paced environment. You’ll have:\n\nExperience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites\n\t\nA proven track record of leading multi-site teams, with strong people management skills\n\t\nConfidence communicating with everyone—from kitchen teams to senior stakeholders\n\t\nExcellent organisational skills and the ability to prioritise effectively\n\t\nStrong proficiency with Office tools, spreadsheets, and presentations\n\t\nA passion for fresh, contemporary food and delivering outstanding service\n\nWe’re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.\n\nWhat’s in It For You\n\nWe don’t just offer a job, we offer a career you can be proud of:\n\n25 days paid annual leave plus bank holidays\n\t\nLife assurance and company pension\n\t\nHealthcare\n\t\nAccess to our online learning and development platform\n\t\nEmployee wellbeing programme\n\t\nSalary sacrifice electric car scheme\n\t\nIFG Rewards high-street discounts\n\t\nAnnual Summer Party with company awards\n\nIf you’re ready to lead high-performing teams, make a real impact, and take your career to the next level, we’d love to hear from you!\n\nPlease note: An interview and assessment will be part of the recruitment process.\n\nIFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for.\n\nWe are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements

Job Title: Kitchen Support & Employability Mentor Location: Birmingham, B24 5HZ Hours: Full Time, 37.5 hours per week. Fixed Term contract ends 31.3.27 Salary: £26655 per annum About FareShare Midlands FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here. The Role We’re looking for a Kitchen Support & Employability Mentor to work with our Culinary Chef Trainer, our Warehouse Manager and our Employability Coaches at our brand-new purpose built Coronation Food Hub, Birmingham, helping combat food insecurity and helping disadvantaged people move closer towards employment. This role combines hands-on food preparation and warehouse operations with mentoring participants, some of whom have additional learning, mental health or social support needs. You will help people to deliver high-quality meals from surplus food, maintain excellent food safety standards, learn skills in loading, storage, picking and packing while creating a supportive, inclusive environment where participants can build their confidence and skills. Key Responsibilities Kitchen Operations & Learning Environment • Support the delivery of kitchen activities that provide real work experience while producing nutritious meals from surplus food., • Supervise and guide participants through safe and efficient food handling, preparation and cooking., • Ensure kitchen sessions are structured and purposeful, with clear learning outcomes aligned to participants’ development goals., • Encourage good teamwork and communication among participants, creating a sense of pride and shared purpose., • Support the delivery of warehouse activities that provide real work experience of loading, unloading, storing, picking and packing items, • Supervise and guide participants through safe and efficient use of equipment, • Ensure warehouse sessions are structured and purposeful, with clear learning outcomes aligned to participants’ development goals., • Encourage good teamwork and communication among participants, creating a sense of pride and shared purpose., • Ensure that all participants understand and follow food hygiene, allergen and health & safety procedures., • Monitor safe working practices and report any concerns or incidents promptly., • Work alongside the Culinary Chef to maintain high standards of cleanliness, organisation and record-keeping., • Provide day-to-day guidance and mentoring to employability participants working in the kitchen, helping them build confidence, routine and practical work skills., • Create a welcoming and inclusive environment where participants feel safe, valued and supported., • Deliver on-the-job support in key kitchen tasks such as food preparation, hygiene, teamwork and time management., • Adapt your approach to meet individual learning styles and support needs, including those with learning difficulties, mental health challenges or barriers to employment., • Promote positive attitudes towards work, teamwork and communication — modelling professional behaviours and encouraging participants to do the same., • Help participants recognise and celebrate their progress and achievements, supporting them to set goals and develop their employability skills., • Work closely with the Employability Team to monitor attendance, engagement and development, and to identify any additional support required., • Work closely with the Kitchen Manager, Employability Coaches and Volunteers to provide a consistent and high-quality experience for all participants., • Contribute ideas to improve the training environment, resources and participant engagement., • Participate in team meetings, reflective sessions and training opportunities to enhance your own practice and the effectiveness of the employability programme. Essential • Experience working in a catering or kitchen environment., • A compassionate and patient approach, with the ability to support individuals with diverse needs., • Good communication and interpersonal skills., • A commitment to promoting inclusion, dignity and respect., • Understanding of food hygiene and health & safety principles (Level 2 Food Hygiene or willingness to complete)., • Experience of working with or mentoring people facing barriers to employment., • Teaching, coaching or support work experience. To apply, please submit: • A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands. “Right to Work” in the UK status is required. The closing date for applications is Monday 25th May 2026

Plumbing Technical Support Manager - Birmingham Your new company We are recruiting on behalf of a well-established supplier of plumbing and related products that has been operating for over 50 years. With around 120 staff across office and warehouse operations, this business is known for its strong reputation and commitment to delivering exceptional service and technical expertise to customers nationwide. Your new role As the Plumbing Technical Support Manager, you will oversee a team of four Technical Support Advisors who provide expert advice to customers on plumbing products. This is a newly created position due to the current manager reducing their working days. You will work closely with them during the transition and receive ongoing support to ensure you succeed in your new role.Your responsibilities will include managing the day-to-day operations of the technical support team, ensuring high service standards, and acting as an escalation point for complex technical queries. You’ll also play a key role in coaching and developing the team to maintain product knowledge and deliver exceptional customer service.What you'll need to succeed • A strong plumbing background is essential; gas experience is highly desirable., • Demonstrated leadership experience - this does not need to be in an identical role but should show team management or supervisory capability., • Excellent communication and problem-solving skills., • Ability to lead and motivate a team while maintaining a customer-focused approach., • Organisational skills to manage workloads and ensure service levels are met.What you'll get in return, • A competitive salary between £40,000 - £45,000., • Free on-site parking., • 25 days annual leave plus bank holidays., • The opportunity to step into a leadership role with full support from the existing manager during the transition., • Join a respected and established business with a strong reputation in the industry.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4744204

A Site Manager job based in Birmingham Your new company This organisation is a market-leading specialist in interior fit out and refurbishment, delivering high-quality projects across commercial workplaces, education and highly regulated environments. Operating through a strong regional model, the business combines national capability with local delivery teams, allowing it to build long-term client relationships and maintain consistently high standards on every project. With a reputation for collaborative working, precise delivery and repeat business, the company places real emphasis on its people - investing heavily in training, development and career progression. Employees benefit from the stability of working within a large, well-established construction group, while still enjoying the culture of a close-knit, project-focused team. Your new roleAs a Site Manager, you will play a critical role in the successful delivery of high-quality interior fit out and refurbishment projects across Birmingham and the wider Midlands. Working closely with Project Managers, design teams, clients and trusted supply-chain partners, you will take ownership of site delivery from mobilisation through to handover. Key responsibilities include: • Managing day-to-day site operations on complex, fast-paced fit-out projects, • Leading on health & safety, quality and programme delivery, • Coordinating subcontractors and site teams to ensure works are delivered efficiently and safely, • Building strong working relationships with clients and professional teams, • Proven experience as a Site Manager within commercial fit out or refurbishment., • Strong knowledge of construction methodology, sequencing and site logistics, • NVQ Level 3, CSCS card, SMSTS or SSSTS., • A proactive approach to health, safety and quality management, • Excellent communication skills, with the ability to lead teams and manage stakeholders effectively, • £50,000 - £75,000 salary + benefits (DOE), • The opportunity to work on market-leading fit out and refurbishment projects in the Midlands, • A strong, people-centric culture with genuine long-term career prospects, • Access to structured development, training and progression within the company., • A competitive salary and comprehensive benefits package, including pension, healthcare and wellbeing support

Deputy Manager - Walsall Are you a driven, passionate leader who can create a fun environment for our customers and team while meeting company objectives?We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?We love to entertain-it's in our DNA! Beyond bowling, we offer Houdini's Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.The RoleAs a Deputy Manager at Tenpin, you'll ensure our customers have a great time and create a fun environment for both them and our team. You'll support the General Manager with daily operations, team development, and driving sales and profits. Your duties include: • Manage daily operations of the centre, • Create a customer-focused culture, • Lead the team by example for effective collaboration, • Deputise for the General Manager, and support in achieving targets and KPIs, • Ensure compliance with policies and procedures.Skills You Need, • Minimum 1 year of management experience in leisure, hospitality or retail, • Passionate about exceptional customer service, • Have experience in leading and developing large teams, • Determined, enthusiastic and patient, • Ambitious and eager to progressOur Fantastic Benefits, • Industry-leading bonus scheme, • 33 days holiday (including Bank Holidays), • Enhanced Maternity, Paternity, Adoption leave, • Tenpin Treats - Retailer discounts and Best Doctors, • Free Bowling for family & friends, • Free Food (when working 6+ hours), • Medicash, • Employee Assistance Programme, • Free counselling, • Life assurance (4x annual salary), • Birthday off, • Long Service AwardsCareer DevelopmentLooking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.What Happens Next?Ready to grow your career with us? Click apply and complete our quick 2-minute application.

Registered Manager – Children's Residential Home (EBD & LD) Birmingham | £55,000 – £70,000 + Performance Bonus | Full-Time | Permanent Are you an experienced Registered Manager with a proven Ofsted track record? We are looking for a passionate and driven leader to manage a children's residential home in Birmingham. Both EBD (Emotional & Behavioural Difficulties) and LD (Learning Disabilities) settings are available — choose the environment that best matches your expertise. This is one of the most competitive packages in the sector, with a salary up to £70,000 plus a performance bonus scheme that rewards outstanding leadership and Ofsted outcomes. THE ROLE As Registered Manager, you will hold full Ofsted registration responsibility for the home, ensuring compliance with Children's Homes Regulations 2015 and the Quality Standards. You will lead a dedicated team to deliver outstanding care for children and young people with complex needs. Key responsibilities: • Hold full Ofsted registration and ensure all regulatory requirements are met, • Lead, manage, and develop your residential staff team, • Achieve and maintain a Good or Outstanding Ofsted rating, • Oversee care planning, risk assessments, and placement documentation, • Embed robust safeguarding practices throughout the home, • Build positive relationships with placing authorities, social workers, and families, • Manage budgets, staffing rotas, and day-to-day operations, • Champion the physical, emotional, and educational wellbeing of every child WHAT WE'RE LOOKING FOR Essential requirements: • Level 5 Diploma in Leadership for Health & Social Care (Children & Young People) — mandatory, • Minimum 2 years' experience as a Registered Manager in a children's residential setting, • Demonstrable Ofsted inspection experience with positive outcomes, • Strong knowledge of Children's Homes Regulations 2015 and Quality Standards, • Experience supporting children with EBD, LD, SEMH, or complex needs, • Thorough understanding of safeguarding and multi-agency working You will be: • A calm, decisive, and resilient leader, • Passionate about improving outcomes for vulnerable children, • Skilled at motivating and developing staff teams, • Organised, thorough, and confident with compliance and documentation SETTINGS AVAILABLE EBD Setting — supporting children and young people with emotional, behavioural, and mental health needs. Experience in trauma-informed and therapeutic residential practice is highly valued. LD Setting — supporting children and young people with learning disabilities and autism spectrum conditions. Experience in positive behaviour support and specialist LD care is essential. SALARY & BENEFITS • Salary: £55,000 – £70,000 per annum (dependent on experience & Ofsted track record), • Performance bonus scheme linked to Ofsted outcomes, • Company pension, • 28 days annual leave + bank holidays, • Full induction and ongoing CPD, • Employee Assistance Programme, • Relocation support considered for the right candidate HOW TO APPLY Apply now with your CV. Please include your most recent Ofsted inspection rating and a brief overview of the settings you have managed. Shortlisting is ongoing — early applications are strongly encouraged. This post is subject to an enhanced DBS check. We are committed to safeguarding and promoting the welfare of children and young people. Equal opportunities employer.

Facilities Assistant - 9-month FTC Birmingham & Solihull - fully office-based Mon-Fri £24,000 - £25,000 p/a DoE Bell Cornwall Recruitment are delighted to be working with an award-winning, reputable, regional law firm based in Birmingham. They are looking for a proactive Facilities Assistant to join their facilities team on a fixed-term basis (9 months). This hands-on role combines office operations, facilities management, and administrative support. You will assist the Facilities Manager, help maintain smooth office operations, and be involved in archiving sensitive documents. Duties and responsibilities of the Facilities Assistant include (but are not limited to): • Assist with office maintenance, equipment checks, and day-to-day operational tasks., • Prepare meeting rooms, provide refreshments, and ensure offices run smoothly., • Organise, file, and securely manage wills and other sensitive legal documents., • Provide front of desk cover where required., • MUST have a full UK driving license to travel between sites., • Strong communication skills., • An interest in facility management., • Available to start immediately and commit to the full 9-months. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment business. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups) PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, Sales

Area Operations Manager - Qatar.QAR monthly, UK equivalent circa £5.K monthly (inc tax free calculation) depending on qualification & experience, uncapped commission potential (paid quarterly).Society is more than a workplace — it’s a lifestyle destination.Society brings together fitness, welln

Operations Director, Sales Manager, Fitness Manager, Academy Manager, Marketing Manager, Facilities Manager. The Club Manager is responsible for the overall performance, operational excellence and member experience of Society Club, ensuring the facility consistently delivers to the highest standards

We’re a fast-growing technical production company delivering high-end audio visual experiences across corporate events, live shows, and large-scale festivals. As we scale, we’re looking for a Warehouse Manager to take ownership of how our warehouse and logistics function supports live event delivery. This is a key role for someone with strong warehouse and AV logistics experience who can step beyond day-to-day coordination and help build a more structured, scalable, and reliable production operation. You’ll work closely with our Warehouse Supervisor and Project Managers to ensure all equipment is correctly prepared, accurately tracked, and reliably delivered into live productions. What you'll be doing • Overseeing the flow of AV equipment through the warehouse and into live events, • Ensuring kit is accurately picked, prepped, tracked, and returned across multiple projects, • Improving warehouse systems, workflows, and equipment tracking processes, • Planning warehouse capacity in line with live production schedules and demand, • Supporting smooth coordination between Project Managers and warehouse execution, • Managing sub-hire logistics including tracking, returns, and integration into warehouse systems, • Identifying bottlenecks in kit flow and implementing practical, scalable solutions, • Supporting a safe, efficient, and well-organised warehouse environment What we're looking for • Strong experience in warehouse operations, stock control, or logistics (essential), • Experience in AV, live events, or technical production (strong advantage), • Comfortable working in a fast-paced, high-turnover environment, • Strong understanding of kit handling, equipment flow, and job preparation, • Naturally organised with strong attention to detail, • Practical problem-solver who can also think in systems and processes, • Confident communicator across operational and project teams, • Hands-on mindset, with the ability to improve how things work—not just run them Why this role matters This role sits at the centre of how we deliver live events. You’ll help ensure our warehouse operation is not just reactive, but structured, scalable, and reliable—so every show has the right kit, in the right place, at the right time. Benefits: • Basic salary £35,000-£42,000 depending on experience, • Company pension scheme, • Bonus scheme, • 33 days holiday including bank holidays, • Birthday annual leave day, • Lunch allowance

🚀 Resident Experience Manager (Build to Rent) – Birmingham 💰 £40,000 per annum + Bonus Are you passionate about delivering exceptional customer experiences and building strong communities? A leading global Real Estate consultancy is looking for a Resident Experience Manager to join the on-site team at a brand-new, luxury Build-to-Rent development in Birmingham. In this key leadership role, you’ll work alongside the General Manager to lead a team and create a first-class resident journey from the moment someone steps through the door until the day they leave. What you’ll be doing: • Leading front-of-house operations and delivering outstanding resident service, • Welcoming new residents, managing move-ins/move-outs, and conducting welcome tours, • Handling resident enquiries, feedback, and maintenance requests with a solutions-focused mindset, • Organising engaging resident events and building strong community connections, • Building excellent relationships with contractors, suppliers, and local partners, • Ensuring 100% compliance, brand standards, and smooth day-to-day operations, • Driving additional resident perks, discounts, and revenue opportunities, • Supporting the team to maximise resident satisfaction and Net Operating Income What we’re looking for: • Previous management experience in property or luxury residential (ideally), • Strong customer service ethos with a genuine passion for people, • Ability to think on your feet and make smart decisions, • Excellent communication skills (written & verbal), • IT literate and confident with social media, • Strong financial awareness and commercial mindset Working pattern: 5 days out of 7 (9am–6pm) with flexibility required. If you’re energetic, proactive, and love creating memorable experiences for residents, this is a fantastic opportunity to join a premium development with a globally recognised brand. 📩 Interested? Apply now or get in touch for a confidential chat! Contact: Anisha – Dove & Hawk Property Recruitment 📞 020 3725 9835 ✉️ #BuildToRent #ResidentExperience #PropertyJobs #BirminghamJobs #Hospitality #LuxuryLiving

Birmingham, Bristol or Leeds | Hybrid 1 day a month in the office A leading national law firm is seeking a highly organised, proactive Business Operations Manager to support one of its major legal departments and play a central role in driving operational excellence, consistency and performance across the business. This is an exciting opportunity to join a forward‑thinking, award‑winning law firm recognised for its work across commercial, corporate, regulatory, employment, litigation and advisory services. With a strong national footprint and a reputation for excellence, the firm continues to grow year on year and is investing heavily in its people, infrastructure and future strategy. The Role As a Business Operations Manager (BOM), you will provide essential operational management support to Department Heads and partners, ensuring the smooth running of a busy national legal department. You’ll act as a trusted adviser, project manager and connector, helping to drive improvements, embed best practice and support the delivery of departmental objectives. You will support either the Litigation, Advisory & Regulatory department or the Employment, Pensions & Immigration department. Key Responsibilities • Coordinating partner and fee earner meetings, including agendas, papers, minutes and action tracking, • Running bi‑monthly operational meetings with other Business Operations Managers, • Maintaining annual departmental management trackers and key deadlines, • Project managing departmental initiatives and maintaining action registers, • Supporting updates to departmental business plans and coordinating partner actions, • Planning and delivering departmental away days, • Managing IT kit approval processes, • Maintaining central filing of financial information for Department Heads, • Assisting with budgeting, data collation and spreadsheet preparation, • Reviewing utilisation data and providing weekly summaries, • Monitoring KPIs and liaising with Finance on aged lock‑up, • Streamlining write‑off processes and monitoring leakage, • Supporting the Best Practice Partner and Department Head on risk and compliance, • Tracking performance against risk and best practice objectives, • Liaising with the Risk & Best Practice team and coordinating audit requirements, • Working with BD & Marketing on assessments, reports and team plans, • Coordinating directory submissions and ensuring CVs and profiles are up to date, • Maintaining departmental marketing databases for tenders, • Scheduling internal training and managing external training requests and budgets, • Providing administrative support for recruitment processes, • Coordinating appraisals, objectives, promotions and pay review cycles, • Managing the departmental holiday approval process, • Identifying transformation opportunities and supporting project work, • Managing departmental HighQ sites What You’ll Bring • Significant experience in a similar operational role, or as a senior PA/management assistant at board level., • Exceptional written and verbal communication skills., • Ability to handle confidential information with discretion., • Strong influencing skills and confidence in challenging conversations., • Solid understanding of financial processes and reporting., • Project management experience., • High attention to detail, strong organisational skills and a proactive mindset., • Ability to collaborate effectively with peers across multiple offices., • Advanced Microsoft Office skills (Word, Excel, PowerPoint)., • Willingness to travel occasionally to other UK offices.

Business Development Manager – Industry Software (UK) Company: Kaizen PLM Location: United Kingdom (Hybrid) Job Type: Full-time About Kaizen PLM Kaizen PLM is a specialist Siemens Digital Industries Software partner, helping manufacturing companies design, simulate, and industrialise better products and systems. We work across advanced manufacturing, automation, robotics, and digital transformation, delivering high-value solutions using tools such as NX, Teamcenter, Tecnomatix, and MBSE methodologies. We are a growing, technically strong team with ambitions to win larger, more complex projects across the UK and internationally. The Role We are looking for an experienced Business Development Manager (BDM) to grow our UK business. This is a senior, commercially focused role suited to someone who understands industrial software, engineering-led sales, and long-term customer relationships. You will be responsible for identifying new opportunities, developing key accounts, and working closely with our technical team to shape compelling solutions for customers. Key Responsibilities • Identify, qualify, and develop new business opportunities across UK manufacturing and engineering sectors, • Build and manage a strong sales pipeline for software, services, and digital transformation projects, • Engage with senior stakeholders (Engineering, Operations, Digital, IT, and Leadership teams), • Work closely with Kaizen PLM’s technical consultants to shape solutions and proposals, • Lead sales conversations from initial discovery through to close, • Develop long-term strategic relationships with key customers, • Represent Kaizen PLM at industry events, customer meetings, and partner engagements, • Collaborate with Siemens and other technology partners where relevant, • Provide feedback to leadership on market trends, customer needs, and growth opportunitiesRequired Experience & Skills, • Proven experience in B2B business development or technical sales, ideally within:, • Industrial software, • PLM / CAD / CAM / Simulation, • Manufacturing automation or digital transformation, • Strong understanding of engineering-led sales cycles, • Comfortable selling high-value, consultative solutions, not just licenses, • Excellent communication and stakeholder management skills, • Self-motivated, commercially driven, and able to work autonomously, • Experience working with manufacturing, automotive, aerospace, medical devices, energy, or similar sectors is highly desirableNice to Have, • Experience with Siemens software (NX, Teamcenter, Tecnomatix, Opcenter, etc.), • Background in engineering or manufacturing, • Experience selling services, consulting, or project-based workWhat We Offer, • Competitive base salary + performance-based commission, • Hybrid working model, • Opportunity to play a key role in shaping the growth of a specialist consultancy, • Direct access to technical experts and leadership, • Involvement in cutting-edge manufacturing and digital engineering projects

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

The Company Lioncroft has an exciting opportunity for an experienced Operations Manager to join a dynamic and growing team within a leading wholesaler in the Midlands. This role is ideal for inspirational leaders with a strong operational background within wholesale, retail, grocery, B2B, or B2C environments. If you're commercially minded, passionate about customer service, and thrive in a fast-paced, results-driven environment, this is the perfect opportunity for you. The role A high-performing operations leader with experience in fast-paced environments, able to manage multiple priorities while maintaining a strong customer focus. Brings proven problem-solving ability and confident team leadership, alongside a track record of improving and challenging existing processes. Ideally has a background in transport, logistics, or dispatch, with a solid understanding of delivery operations and last-mile execution. Main Duties • Manages the team to ensure all operating procedures are fully complied with and all KPIs are consistently met., • Customer Service; act as the primary point of contact for all delivery-related queries and resolve any delivery issues promptly, ensuring exceptional service delivery., • Responsible for the effective planning of the team to maximize productivity & reacts swiftly to challenges & spikes in workload., • Actively manages and develops the performance of the team – ensures the team are trained and supported as required as well dealing with performance issues in a timely fashion., • Takes proactive ownership of fleet maintenance & compliance across all vehicles. Desired Behaviours • Communicates effectively., • Challenges self and others to improve performance., • Takes the initiative to make decisions confidently and proactively., • Takes ownership of actions, driving them to completion, • Works at pace to consistently achieve or exceed targets., • Embraces change and adapt quickly., • Maintains high levels of energy and enthusiasm even in difficult times., • A natural leader with a strong ability to inspire and manage a team, driving performance, and customer satisfaction., • Ability to plan, prioritize, and react swiftly to changes in workload and unexpected challenges.

Role: Network Subject Matter Expert (SME) Location: Birmingham, UK Key Responsibilities Network Operations and Support Act as a Technical SME escalation contact for complex Network issues Provide Level 3/SME support for Networking services Lead troubleshooting for incidents, outages, performance issues, and service degradation. Manage Network devices including firewalls, routers and Cloud Networking Services etc. Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks. Service Delivery & Governance Support 24×7 Managed Services operations with on-call rotation as required. Review and improve operational runbooks, SOPs, and knowledgebase articles. Participate in service reviews, RCA discussions, and problem‑management activities. Ensure environments comply with security, governance, and operational standards. Work closely with Service Delivery Managers to ensure SLA/SLO adherence and customer satisfaction. Strong knowledge and hands-on experience with Palo Alto firewalls (VM-PA). Proficiency in working with Firewall Management platforms such as Strata Cloud Manager / Panorama Familiarity with Global Protect. Experience / Understanding of Cloudflare In-depth understanding and practical experience with routing protocols, particularly BGP. Expertise in configuring prefix-lists, route-maps, and BGP filters. Hands-on experience with or knowledge Meraki MX and vMX devices and wireless technologies Experience working with Cisco ISE. Practical experience in Azure Networking, including Azure routing and network security groups (NSGs). Required Skills & Experience 5–8 years in Network services role Strong hands-on experience with Palo Alto Solid understanding of Networking and security concepts Strong ability to troubleshoot Network related system, platform, and application-level issues. Experience with monitoring tools such as Solarwinds Familiarity with ITSM processes (Incident, Change, Problem). UK Security Clearance preferred (or should be eligible for Clearance) Desirable Skiils & Experience Experience in Neworking design ITIL Foundation Cloud platform knowledge (Azure/AWS/GCP) Key Attributes Strong ownership and accountability. Excellent analytical and troubleshooting skills. Clear communication with both technical and non‑technical stakeholders. Ability to work under pressure during major incidents. Customer-first mindset aligned with Managed Services delivery. Self managing in terms of time and having multiple deliverables.

Supply Chain Analyst Fixed Term - 18 month contract Birmingham - hybrid Company Overview We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of ZEISS Group we are an international leader in the field of optics, with over 46,000 employees across 50 countries around the globe. As the branded leader in lenses, we offer premium and pioneering products, innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. The Supply Chain Analyst for Vision Care will play a critical role in optimizing and managing the supply chain operations to ensure the efficient flow of products, materials, and information. This position involves analyzing supply chain data, identifying opportunities for improvement, and implementing strategies to enhance operational performance, reduce costs, and improve customer satisfaction. The analyst will collaborate across departments, including customer care, operations, finance and commercial, to drive data-driven decision-making and ensure alignment with ZEISS’s corporate values. Key Responsibilities Data Analysis & Reporting • Analyse supply chain data to identify trends, inefficiencies, and opportunities for improvement., • Develop and maintain dashboards and reports to monitor key performance indicators (KPIs), such as inventory levels, lead times, and service levels., • Supply Chain lead for End to End weekly reporting and monitoring processes., • Provide actionable insights to support strategic decision-making., • Key support to Supply Chain Manager on Supply Chain Processes including customs management and inbound logistics. Inventory and Order Management • Monitor inventory levels to ensure optimal stock availability while minimizing excess and obsolescence., • Order management lead for lens cleaning products. Also setup of processes for new customers and new skus., • Support Supply Chain Business Partner with supply planning, inbound logistics and warehousing at 3PL., • Collaboarate with stock room on order generation process., • Support the Supply Chain Team with demand planning activity. Process Optimization • Identify bottlenecks and inefficiencies in supply chain processes and recommend improvements., • Implement lean principles and other methodologies to streamline workflows and reduce costs. Collaboration & Communication • Work closely with cross-functional teams, including customer care, operations, finance, commercial and marketing, to align supply chain operations with business goals., • Act as a liaison between final mile logistics provider (DX) and Customer Care Team to ensure smooth communication and coordination with ECP customers. Risk Management • Assess supply chain risks and develop contingency plans to mitigate disruptions., • Support Supply Chain Business Partner with ensuring Quality Management Systems are up to date for Supply Chain Team., • Monitor supplier performance and ensure compliance with quality and delivery standards. Technology & Systems • Utilize supply chain management software and tools to enhance operational efficiency., • Support the integration of new technologies and systems to improve data accuracy and decision-making. Essential Criteria • Strong analytical and problem-solving skills., • Familiarity with supply chain software (e.g., SAP), • Proficiency in data analysis tools (e.g., Excel, Power BI)., • Excellent communication and collaboration abilities., • Knowledge of inventory management, demand forecasting, and logistics operations. Desirable Criteria • Familiarity with lean principles, Six Sigma, or other process improvement methodologies. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Elevation Recruitment Group are pleased to be once again supporting a well-established, high-performing manufacturing business in the West Midlands, with the appointment of a Business Unit Manager for their Machine Shop. This is a pivotal senior leadership role with full operational accountability across safety, quality, delivery and cost. Reporting into the Manufacturing Manager, you’ll take ownership of the machine shop production area, leading Production Managers and their teams to deliver against operational KPIs. This is a hands-on leadership role where you’ll balance strategic oversight with daily execution, ensuring plans are delivered, standards are upheld, and performance continues to improve. You’ll be responsible for: • Leading all HSE activity, driving a strong safety culture and ensuring legislative compliance, • Owning quality performance, process control and standard work adherence, • Delivering against throughput, OTIF and productivity targets, • Managing labour planning in line with budget and demand, • Full shift P&L accountability and cost control, • Capacity modelling and bottleneck identification, • Driving continuous improvement initiatives across the business, • Leading, coaching and developing Production Managers, • Managing performance, absence, recruitment and succession planning, • Supporting customer interactions and resolving operational issue, • Working closely with Engineering, Planning, Quality, Finance, HR and CI teams We're looking for experienced Manufacturing Management / Operational Management level individuals for this role. You'll be able to demonstrate experience in: • A background within a complex, fast-paced manufacturing environment (aerospace/automotive/high reg exposure advantageous). Experience within a large machine shop is preferable but not essential, • Experience working within a unionised environment, • Leadership of multi-shift, large headcount operations, • Strong knowledge of ISO systems and HSEQ frameworks, • Demonstrable experience managing large budgets, project/CAPEX initiatives, labour models and productivity, • A track record of driving continuous improvement using Lean tools (FMEA, 5S, Six Sigma, structured problem solving), • The ability to translate high-level business goals into daily operational plans This is a great opportunity to lead a fast paced, high performance production environment within a global specialist manufacturer. Elevation Recruitment Group is a specialist recruitment consultancy that helps people build long-term, successful careers. We work across a wide range of industries and disciplines with a focus on making recruitment feel more human, more honest and more effective. We are specialists in every function and experts in every hire. Check out our website to find out more.

Job Title: Group People Manager Location: UK (multi-site, travel required) Reports to: CEO / Group Managing Director Direct Reports: HR Business Partners, Talent, L&D, Recruitment, HR Ops Role Purpose To lead and deliver a high-performing, scalable people function that supports rapid growth across a regulated Supported Living and Children’s Services group. You will ensure the workforce strategy is effectively implemented to enable safe, compliant, and high-quality care delivery under CQC and Ofsted frameworks—without slowing down growth. This is a delivery-focused role. It requires hands-on leadership to scale teams quickly, resolve workforce challenges, and maintain regulatory compliance. Key Responsibilities 1. People Strategy & Growth Support the development and lead the execution of a group-wide people plan aligned to growth (new homes, acquisitions, service lines). Deliver workforce planning to ensure staffing keeps pace with occupancy and regulatory requirements. Implement scalable hiring, onboarding, and retention processes across multiple regions. 2. Recruitment & Workforce Scaling Lead the delivery of end-to-end recruitment across high-volume care roles and key leadership positions. Drive improvements in time-to-hire and reduce reliance on agency staffing. Build and maintain talent pipelines for Registered Managers, Deputies, and frontline teams. Ensure all recruitment activity meets safe recruitment standards (DBS, references, right to work). 3. Compliance (CQC & Ofsted) Ensure HR practices are aligned to regulatory standards and support inspection readiness. Work closely with Operations to maintain compliant staffing levels, training, and supervision. Support responses to workforce-related inspection findings and action plans. Maintain accurate, audit-ready workforce documentation across all services. 4. Employee Relations & Culture Manage complex ER cases including safeguarding, disciplinaries, and whistleblowing. Support a performance-led culture, addressing underperformance effectively and consistently. Implement initiatives to reduce absence, turnover, and burnout. Embed values and behaviours that support high-quality, accountable care delivery. 5. Learning & Development Deliver training frameworks aligned to CQC/Ofsted requirements (mandatory and developmental). Support the development of leadership capability across Registered Managers and senior teams. Implement progression pathways to improve retention and internal mobility. 6. HR Operations & Systems Ensure consistent HR processes across the group (contracts, policies, payroll interface). Support the implementation and optimisation of HR systems for scale and reporting. Maintain accuracy and visibility of workforce data and metrics. 7. M&A and Integration Support people due diligence activity during acquisitions. Assist with the integration of new services, ensuring continuity of compliance and culture. Align workforce structures, policies, and terms post-acquisition. 8. Leadership & Influence Act as a key operational partner to senior leaders across the group. Provide practical, data-led insight on workforce performance. Challenge and support operational teams where workforce practices impact quality or compliance. Key Metrics / KPIs • Staff turnover rate, • Time-to-hire, • Agency usage reduction, • Compliance audit scores, • Training completion rates, • Employee engagement, • Proven experience in a senior HR / People Manager role within a multi-site environment, • Strong background in Health & Social Care, Supported Living, or Children’s Services, • Working knowledge of CQC and/or Ofsted frameworks, • Experience supporting rapid growth (organic or acquisitions), • Track record of improving retention and stabilising workforce challenges, • Experience managing complex employee relations cases

Service Manager – Road Machinery – Homebased/nationwide travel A leading UK dealership specialising in Road Machinery are looking for a Service Manager to manage the after-market business for the division, working closely alongside customers ensuring an excellent level of service is provided whilst collaborating with key stakeholders. Role: Service Manager Area: Homebased/nationwide travel Salary: £50,000 - £55,000 DOE + benefits What’s on Offer: • 25 days holiday + bank holidays, • Electric company vehicle, • Health Cash Plan, • Free Physio Access, • 24/7 GP Service, • Enhanced Sick Pay, • Family Leave, • IVF Support, • Retirement Support, • Enhanced Pension, • Discounts Platform The requirements of the Service Manager will be: • As Service Manager, you will be responsible for the day to day management of the Road Equipment team, • Manage the growth and development of the after-market business., • Contribute to achieving national goals, • Ensure compliance with all processes and dealer operating standards, • Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers, • To ensure appropriate and timely problem resolution, both internally and externally The ideal candidate for Service Manager will have: • Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry, • The ability to organise the day-to-day organisation/scheduling of breakdowns, engineers and parts requirements, • A strong customer focus and able to deliver on commitments internally and externally, • Understanding of our customer’s needs, • Team player and ability to work on own initiative Apply online or call 0121 726 6590 for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.

General Manager – Birmingham Lead. Deliver. Drive Performance. We're looking for an experienced General Manager to take full operational and commercial accountability for our Birmingham unit. This is a high-profile leadership role where you'll manage a team of 81 people (at peak), own a £5M+ P&L, and be the face of gategourmet locally. If you're a strong operator who thrives on accountability, builds high-performing teams, and knows how to balance operational excellence with commercial delivery, we want to hear from you. About the Role: Reporting to the Regional Operations Manager, you'll have complete responsibility for the performance of the Birmingham unit. This means driving operational standards, managing customer relationships, delivering financial targets, and ensuring full compliance with health & safety, security, and regulatory requirements. You'll lead a multi-functional team across production, logistics, and support functions, developing your management team through coaching and mentoring while fostering a culture of continuous improvement and engagement. What You'll Be Responsible For: Operational Leadership: • Full accountability for all aspects of unit operations and performance, • Lead compliance adherence across regulatory, customer, and internal policies, • Identify root causes of issues and implement robust solutions, • Drive continuous improvement initiatives that move the unit forward, • Own the unit P&L and deliver budgeted performance year on year, • Create accurate budgets, communicate them effectively, and ensure accountability is aligned, • Justify business cases for capital expenditure and operational improvements, • Build and maintain positive relationships with all unit customers, • Act as the senior point of contact for customer escalations and strategic discussions, • Embrace partnership principles to strengthen customer relationships, • Monitor, guide, and develop your direct reports to operate as a high-performing team, • Work with HR and Learning & Development to continually improve employee skills, • Coach and mentor your management team to build capability and succession, • Manage recruitment to ensure the right people are in place at the right time, • Lead annual salary reviews, balancing engagement, reward, and cost-effectiveness, • Deliver culture change through visible leadership and consistent engagement What We're Looking For: Essential Experience: • Proven track record managing a busy, dynamic production, manufacturing, or food environment, • Experience managing multi-functional teams with full P&L accountability, • Demonstrated success delivering budgets and financial targets year on year, • Strong track record taking accountability for decisions, projects, and activities, • Evidence of implementing continuous improvement and driving operational change, • Experience managing difficult situations, clients, and stakeholders, • Strong leadership ability with the skill to lead and motivate diverse teams through challenging circumstances, • Excellent interpersonal skills with the ability to build long-term relationships across diverse groups, • Strong negotiation and influencing skills, • Excellent organisational skills and ability to manage workload under pressure, • Ability to delegate effectively and develop others, • Commercial awareness and customer focus, • Effective verbal and written communication skills in English What You'll Get: • Real accountability – This is your unit, your P&L, your performance, • Leadership visibility – Direct engagement with senior stakeholders and customers, • Development opportunities – Part of a global organisation with career progression, • Supportive environment – Work with experienced HR, finance, commercial, and operations teams, • Competitive package – Salary reflective of the responsibility, plus benefits Our Values: At gategroup, we live by our values of Excellence, Passion, Resposibility, Respect. We treat each other with respect, communicate openly, problem-solve as a team, and take responsibility for our actions. We do what we say we'll do, and we care about making each other's day better. Ready to take the lead and deliver results? Apply now.

HR Payroll Administrator Birmingham | Permanent My client is a leading international professional services organisation with a strong global presence and a reputation for delivering high-quality legal and business solutions. With teams based across multiple regions, they combine broad expertise with a collaborative and purpose-driven culture. They are committed to creating an environment where employees can grow, contribute meaningfully, and thrive in a fast-evolving professional landscape. My client is looking for an experienced Payroll Administrator to join their People team in Birmingham. This role is integral to ensuring the accurate, compliant, and timely delivery of UK payroll. Working closely with the Payroll Manager and key stakeholders across People Operations, Finance, and Reward, you will support payroll processes while maintaining strong controls and delivering an excellent employee experience. Success in this role will be demonstrated through consistent accuracy, compliance with statutory requirements, effective resolution of payroll queries, and continuous improvement of payroll processes. Key Responsibilities: Payroll Processing • Maintain accurate employee records, including starters, leavers, and contractual changes, • Process overtime, bonuses, and other variable payments in line with policies and deadlines, • Administer statutory payments including maternity, paternity, adoption, and shared parental leave, • Process sickness absence payments in line with company policy and legislation, • Ensure payroll is delivered accurately and on time Stakeholder Engagement • Work closely with People Services, Finance, Reward, and Employee Relations teams, • Respond to payroll queries clearly and professionally within agreed timeframes, • Provide guidance to employees and managers on payroll-related matters Compliance & Controls • Ensure payroll complies with UK legislation, including PAYE, National Insurance, and RTI, • Support statutory submissions and reporting requirements, • Maintain strict confidentiality and handle data in line with GDPR, • Provide documentation and support for audits Systems & Continuous Improvement • Use payroll and HR systems to manage employee data and payroll inputs, • Produce reports for payroll validation, reconciliation, and audit purposes, • Use Excel to validate and analyse payroll data, • Manage queries via shared inboxes or ticketing systems, • Support ongoing improvements to payroll processes and controls Skills & Experience: My client is seeking candidates with: • Experience in a payroll environment, including handling routine changes and variable pay, • Strong knowledge of UK payroll legislation (PAYE, NI, statutory payments, RTI), • Excellent attention to detail and accuracy, • Confidence using payroll systems, HRIS, and Excel, • Strong communication and interpersonal skills, • The ability to manage deadlines and prioritise effectively, • A proactive and service-focused approach What’s on Offer: My client offers a supportive and inclusive working environment, along with a comprehensive benefits package focused on wellbeing and career development: • A culture built on fairness, transparency, and recognition, • Performance-related rewards, • Flexible and hybrid working arrangements, • A strong commitment to diversity and inclusion, • Structured learning, development, and career progression opportunities, • Exposure to cross-functional and international work, • Opportunities to contribute to community and social impact initiatives

Customs Compliance Manager Tamworth Up to £55,000 + Bonus 25 Days Holiday + Bank Holidays 8:30 - 17:00 - Monday - Friday A leading organisation based in Tamworth is looking to recruit an experienced Customs Compliance Manager to oversee customs processes, ensure regulatory compliance, and support the wider logistics and supply chain operation. This is an excellent opportunity for someone with strong customs knowledge who is looking to take ownership of compliance procedures within a growing business. The Role As Customs Compliance Manager, you will be responsible for ensuring the business remains fully compliant with UK customs regulations and internal procedures. You will work closely with operational teams, external partners, and senior management to maintain accurate customs processes and minimise risk. Key Responsibilities • Manage and oversee customs compliance across import and export operations, • Ensure adherence to UK customs regulations, HMRC requirements, and internal policies, • Review and improve customs procedures, controls, and documentation, • Support audits, compliance checks, and internal reporting, • Provide guidance to operational teams on customs processes and regulatory requirements, • Liaise with HMRC, freight forwarders, suppliers, and internal stakeholders, • Monitor changes in customs legislation and ensure the business remains compliant, • Previous experience in a Customs Compliance Manager, Customs Manager, or senior customs role, • Strong knowledge of UK import and export customs procedures, • Experience dealing with HMRC requirements and customs documentation, • Excellent attention to detail and strong organisational skills, • Confident communicator with the ability to advise internal teams, • Salary up to £55,000, • Bonus scheme, • 25 days holiday plus bank holidays, • Based in Tamworth, • Excellent long-term career opportunity