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The Opportunity We are recruiting a Head of New Business to build and lead a new high-performing new business function across Telecoms and IT MSP services we provide. This role is about driving growth, not maintaining accounts. You will take ownership of new logo acquisition, shape a scalable sales engine, and lead both field sales members and telemarketing management. The focus is new badge clients with 20+ employees, where structured selling, credibility, and consistency matter. With over 17 years of trading, ISO accreditations (9001, 14001, 27001), and a broad portfolio across IT MSP, Cyber, VoIP, Connectivity and Mobile, you will have a solid platform to sell from. What we need is a leader who can turn that into predictable new business performance. This is a role cover the UK and ideally located close to our Midlands / Peterborough offices. This is not essential but would be a bonus. What You Will Do New Business Leadership • Own and deliver the new business revenue target, • Drive recurring revenue & upfront profit growth, • Build a repeatable sales motion, • Lead from the front on key opportunities and complex deals, • Set clear standards around activity, pipeline, and conversion, • Coach and develop the field sales team to improve close rates Telemarketing & Pipeline Generation • Take responsibility for telemarketing strategy and output, • Line manage the Telemarketing Manager, • Set expectations on data usage, call quality, and meeting conversion, • Ensure consistent flow of qualified meetings into the field team, • Align telemarketing messaging tightly with the sales proposition Sales Process & Performance • Define and enforce a structured sales process from first contact to close, • Maintain accurate pipeline forecasting and reporting, • Challenge weak opportunities early and protect time on high-value deals, • Drive a culture of accountability, pace, and ownership Culture & Client Experience • Build a winning sales culture that clients trust and respect, • Ensure sales behaviours reflect long-term MSP relationships, not short-term wins, • Focus on quality clients with scale potential, not volume for the sake of it, • Work closely with delivery teams to ensure expectations are set correctly Commercial Discipline • Maintain margin awareness across all deals, • Push back on poor pricing and misaligned proposals, • Support commercial decisions with data and experience What We Are Looking For: • Proven success driving sales revenue within Telecoms or Managed IT Service space., • Strong understanding of IT MSP, Cyber Security, VoIP, Connectivity, and Mobile solutions., • Proven track record growing recurring margin and upfront profit in the B2B ICT space., • Strong experience with hardware leasing sales, • Strong commercial insight with confidence in pricing and margin defence., • A coach who can get the best of their people, • Excellent written and verbal communication skills with attention to detail., • Ability to manage multiple opportunities simultaneously under tight deadlines., • Highly organised, proactive, and results driven. Benefits: • Competitive basic salary & OTE, • Mobile phone and laptop, • Additional holiday linked to length of service, • Private Health Cover, • Death in service cover, • Pension with employer contribution, • On-site parking, • Company events and incentives, • Enhanced leave benefits for key life events, reflecting our commitment to employee wellbeing.