Accounts Receivable Specialist
17 days ago
Lincoln
Job DescriptionDescription: Accounts Receivable Specialist Neighborhood LTC Pharmacy, Inc. (NRx) Position Summary We are hiring an Accounts Receivable Specialist to own day-to-day AR operations across our pharmacy and payment systems: posting payments, reconciling insurance, managing statements and aging, and following up on past-due accounts. The role also carries a reporting component: turning that transactional activity into aging, DSO, payor-mix, and collection/denial reporting. It's a strong fit for someone meticulous with reconciliations and comfortable in Excel, who takes pride in receivables that are clean, current, and audit-ready. Position Details Company: Neighborhood LTC Pharmacy, Inc. (NRx) Department: Finance: Accounts Receivable Reports to: Finance Manager Works closely with: Accounts Payable/Bookkeeper, and pharmacy operations across all locations Location: On-site Status: Full-time / Hourly Compensation: $50K - $60K Key ResponsibilitiesAccounts Receivable — Daily Operations • Post incoming patient and payor payments and reconcile them to the pharmacy system; keep the pharmacy system and payment platforms in sync., • Respond to customer and facility inquiries regarding balances, statements, and payment status., • Perform daily insurance reconciliation and produce daily payment reconciliation reports., • Set up and maintain new-patient payment enrollments submitted., • Verify and process medical-expense and refund requests (patient and payor overpayments). Accounts Receivable — Cycle & Period Close • Process, submit, and email monthly patient statements., • Prepare and analyze patient and third-party (insurance) aging reports., • Follow up on past-due accounts via collections calls and emails; document activity., • Perform post-verification review of posted payments for accuracy., • Code money-in transactions and close the AR sub-ledger each period., • Support month-end close by ensuring AR activity is complete, tied out, and reconciled to the GL. Payor & Dispute Management • Resolve and escalate denied or underpaid claims with payors., • Track denial and collection performance and surface recurring issues. Analysis & Reporting • Produce monthly AR metrics packages for finance leadership: aging, DSO, collection rate, denial rate, and payor mix., • Build ad hoc reporting on demand —payor-performance views and cash-forecasting inputs., • Support external audit: AR confirmations, aging tie-outs, and allowance-methodology review., • Assist with cash-flow forecasting and working-capital analysis across locations., • Support budget vs. actual and variance analysis for receivables and related revenue metrics., • Help evaluate and roll out AR process and system improvements, including new tooling and workflow changes. Requirements: Qualifications Required • Associate's or Bachelor's degree in Accounting, Finance, or a related field, or equivalent relevant experience., • 2+ years in accounts receivable, billing, or a comparable accounting role., • Solid grasp of the AR lifecycle: cash application, aging, collections, reconciliations, and period close., • Proficiency in Excel (lookups, pivot tables, clean formula-driven worksheets)., • High accuracy, strong reconciliation discipline, and comfort handling confidential patient/payment data., • Clear written and verbal communication for internal teams, customers, and payors. Preferred • Experience in pharmacy, healthcare, or LTC/specialty billing environments., • Familiarity with insurance/third-party reconciliation and payor denial/dispute workflows., • Exposure to QuickBooks Online and multi-location/multi-entity accounting., • Analytical exposure: DSO analysis, payor-mix reporting, or cash forecasting., • Awareness of HIPAA/PHI handling requirements when transmitting patient and payment data. Core Competencies • Detail-oriented and audit-minded — builds traceable, reconcilable work., • Organized under recurring daily/monthly deadlines., • Analytical mindset: turns transactional data into decision-useful reporting., • Collaborative across finance, operations, and multiple pharmacy locations., • Discreet and trustworthy with sensitive financial and patient information.