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Job Description Need two service engineers for Eastern Michigan and one for Western Michigan. Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing. Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to: • Creating and updating documentation of technical information., • Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service, • Demonstrating a willingness to help others and be a team member; often working together with Customer's Service Engineers., • Providing assistance and training to Customer's Service Engineers on the installation and maintenance of newer product lines., • Establish and build exemplary communication and customer service relationships with customers., • Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service., • Other duties as assigned. Minimum Requirements:, • Bachelors or Associates Degree in technical related field of study preferred., • 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools., • Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and controls are a PLUS., • Good verbal and written communication skills with exceptional customer service orientation., • Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization., • Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams., • Basic computer literacy and working knowledge of MS Word, Excel, and Outlook., • Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events., • Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers . Work Environment: Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office. We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse screening Physical Demands: Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements. Periodic: Operating power equipment, sitting at desk, utilizing computers and phones. Occasional: Lifting or moving up to 50lbs. #ZR

Job Description We are looking for a Sales Assistant to join our team at our Greenhouse that is one of the country's largest growers of premier indoor and outdoor potted plants. Our core company values are based on a simple belief that all people should be treated fairly and with respect. We understand that our customers, employees, and suppliers are critical partners in making us a great company, and we are committed to running our business in a manner that benefits everyone. High ethical standards, dedication, hard work, a commitment to continual improvement, and the ability to have fun are key characteristics of our company. The Sales Assistant is responsible for and assists the Sales Manager in the daily tasks of retail account management. This position must be knowledgeable and proficient in the categories we supply. The role encompasses but is not limited to; order adjustments and product flow analysis, managing customer specific SKU files, working with our internal distribution team to be efficient and timely in shipping, detailed interdepartmental communication, credit management, customer specific reporting and invoicing, and daily customer reporting. Pay is contingent on experience. Please be prepared to discuss in an interview. RESPONSIBILITIES: Make weekly adjustments to prewritten orders. Assist Sales Manager in creating and analyzing internal sales reports to determine product allocation, budget tracking, sales and credit reporting, etc. Able to perform in their absence. Manage store claim and credit policies, issuing credits if necessary. All item creation and maintenance and all customer item/SKU files in internal operating system. Able to set up and maintain item content in Item 360 and 1-sync for various customers. Prepare customer specific reporting and presentations using internal and external software. Attend planning meetings in a support function. Internal communication between departments regarding customer needs. Sharing load sheets, forecasts, shipping schedules, etc. Take pictures of current products following specifications and organize efficiently. Invoice customers. Print labels and UPC. Schedule distribution center appointments Other duties as assigned. QUALIFICATIONS: -Willingness and availability for business travel as needed -Any combination of education and work experience resulting in the necessary skills and abilities for the position is acceptable -Experience in an industry that worked with perishable goods would be helpful -Abilities/Strengths: Excellent organizational skills, a knowledge of the retail environment and product knowledge along with a working competency in Microsoft Office applications, and strong written/verbal communication skills -Vision and Hearing Requirements: Able to listen/speak on the telephone and spend long periods of time at a computer screen -Physical Requirements: Must be able and available to travel to attend occasional retail events that may require some light lifting (20 lbs or less) -Must be able to work outside at these events as required in various weather conditions Requirements Hours/Days: Hourly position based on 45 hours per week. Regular hours are Monday through Friday 7:00 am to 5:00 pm. Additional hours and days may be needed during the seasonal peaks, typically April through June. Willingness and availability for business travel as needed. Education: High school diploma or equivalency required but an Associates’ or Bachelors’ degree is preferred. Any combination of education and work experience resulting in the necessary skills and abilities for the position is acceptable. Experience: 2-4 years of previous work experience preferred in customer service or account support roles. Experience in an industry that worked with perishable goods would be helpful. Abilities/Strengths: Excellent organizational skills, a knowledge of the retail environment and product knowledge along with a working competency in Microsoft Office applications, and strong written/verbal communication skills. Work Environment: The majority of the workday will be at a desk in a typical office setting. Benefits • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off