Business analyst jobs in North Carolina - Page 6

Title : Sr Info Sec Ops Specialist Location : Charlotte, NC / Frisco, TX Hybrid Job Summary We are seeking an experienced Privileged Access Management Analyst to lead and support our organization's migration from on-premise CyberArk to CyberArk's SaaS Privilege Cloud solution. This role will be responsible for managing privileged access controls, implementing security best practices, and ensuring seamless transition to cloud-based identity access management. Key Responsibilities CyberArk Migration & Management • Lead the migration effort from on-premise CyberArk PAM solution to CyberArk's SaaS Privilege Cloud platform, • Design and implement privileged access workflows and policies in the new SaaS Privilege Cloud/ CyberArk Identity environment, • Configure, manage, and troubleshoot CyberArk components including Password Vault Web Access (PVWA) and Central Policy Manager (CPM), • Create and maintain documentation for CyberArk administration and end-user procedures, • Provision, modify, and deprovision user accounts in Active Directory, • Implement and manage AD group policies and security settings, • Configure and maintain AD organizational units, groups, and delegation models, • Provision and manage user accounts on Unix/Linux systems, • Implement security controls and access policies for Unix environments, • Create and maintain access management policies and procedures, • Respond to access-related security incidents Required Skills & Experience • 3+ years of experience with privileged access management tools, preferably CyberArk, • Demonstrated experience with CyberArk migrations or significant version upgrades, • Experience with PAM Operational tasks, including safe creation and management, account onboarding, and policy generation., • Strong working knowledge of Active Directory administration and group policy management, • Hands-on experience with Unix/Linux user provisioning and access control, • Understanding of identity and access management principles and best practices, • CyberArk components: PVWA, CPM, Secrets Hub, Conjur, EPV, SIA, Privilege Cloud, Identity PSM, and PTA, • CyberArk task automation via PACLI & REST API, • Microsoft Active Directory, Group Policy, and PowerShell scripting, • Unix/Linux authentication systems and access controls, • LDAP, SAML, OAuth, and other authentication protocols, • CyberArk Trustee certification, or CyberArk PAM Defender, Sentry, or Certified Delivery Engineer, • Microsoft certified (MCSA/MCSE), • CISSP, CISM, or other security certifications, • Experience with identity governance and administration (IGA) platforms, • Scripting abilities in PowerShell, Python, or Bash, • Experience with DevOps and automation tools

Global Financial Firm located in CHARLOTTE, NC has an immediate contract opportunity for an experienced Lead Developer "This role is currently on a Hybrid Schedule. You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work. We will be expected in the office weekly 3 days depending on the team requirement. Video/ f2f interviews are required prior to all offers. Job Description: Data Program Lead: The Applications Development Technology Analyst is responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Lead integration of functions to meet goals, deploy new products, and enhance processes Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals Consult with end users to identify system function specifications and incorporate into overall system design Allocate work, and act as an advisor/coach developers, analysts, and new team members Influence and negotiate with senior leaders and communicate with external parties Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Banking, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Global Financial Firm located in CHARLOTTE, NC has an immediate contract opportunity for an experienced Lead Developer "This role is currently on a Hybrid Schedule. You will need to have reliable internet, computer and android or iphone for remote access into the client systems during remote work. We will be expected in the office weekly 3 days depending on the team requirement. Video/ f2f interviews are required prior to all offers. Job Description: Data Program Lead: The Applications Development Technology Lead Analyst is a medium level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to lead applications systems analysis and programming activities. Responsibilities: Lead integration of functions to meet goals, deploy new products, and enhance processes Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals Consult with end users to identify system function specifications and incorporate into overall system design Allocate work, and act as an advisor/coach developers, analysts, and new team members Influence and negotiate with senior leaders and communicate with external parties Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Banking, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

We are currently looking for Finance Business Analyst interns to join us in Raleigh. You will work closely with a senior mentor to gain financial, technical and analytical knowledge, and collaborate with a broader international finance team. You'll have the opportunity to work closely with financial

We are currently looking for a Finance Business Analyst to join us in Raleigh. You'll have the opportunity to work closely with financial analysts, data scientists, and finance operations teams to gain valuable insights into how financial models and data-driven strategies impact our business.

Compensation analysts work with human resource and operations professionals to perform a series of functions that ensure the company offers competitive compensation levels to attract and retain talent. At its core, the compensation analyst administers the company's business unit-specific variable pay programs. The work is ongoing, since the compensation analyst is responsible for reviewing and updating existing pay programs and developing new pay programs. In this review process, the compensation analyst observes the pay process, takes note of any inefficiencies or areas in need of improvement, prepares improvement recommendations along with supporting evidence. Compensation analysts work closely with human resource staff to collect job data and consistently manage the job-leveling process. The compensation analyst also prices jobs using market data and internal data to ensure consistency in the pay structure across the entire organization. To fulfill these responsibilities, compensation analysts often participate in and conduct wage surveys. 3 - 7 years of experience.

AES Clean Energy (AES CE) is seeking a strategic and results-driven Senior Analyst to join our Execution Business Operations team. The Execution Business Operations team serves as the connective tissue across vertical departments, driving alignment and operational excellence. Partner with Business P

Financial Analyst will play a key role on the Company's Finance team. Serving as a business partner to departments that are managed locally for financial reporting, planning, and financial control requirements. Assist Financial Analyst when needed with various data submissions/uploads in Tagetik, SA

Job Description Primary Job Title: AML Operations Officer Location: Charlotte, NC Shift/Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM (may be flexible) Employment Type: Contract (6 Months) Scope of Project AML Operations Officer will support the global name screening operations team to process over 1 million alerts. Responsibilities include reviewing alerts related to sanctions, PEPs, adverse media, MSPs, and other watch list sources. Job Description The AML Financial Crime Risk Investigation Support Officer II processes alerts and/or fraud cases to identify regulatory or policy violations contributing to AML, fraud, or Sanctions/ABAC financial crimes. The role ensures all necessary due diligence to support accuracy in activities and transactions. Primary Responsibilities * Review watchlist alerts to identify potential matches and clear false positives. * Analyze key demographics (name, date of birth, address) to disprove or escalate alerts per the decision matrix. * Document rationale for alert disposition; escalate matches to Analyst 1.2. Depth & Scope * Prioritize and manage workload to meet SLA targets. * Apply operating policies and procedures. * Ensure accuracy and compliance with internal and regulatory standards. * Escalate high-risk or non-standard activities. * Complete adjudications and investigations; report risk or process gaps. * Recommend improvements to productivity and efficiency. Customer Accountabilities * Review banking transactions to ensure regulatory compliance. * Forward unusual transactions for further investigation. * Conduct research activities and resolve discrepancies. * Support service delivery and process improvement initiatives. * Maintain confidentiality and adhere to Code of Conduct. Shareholder Accountabilities * Maintain confidentiality and escalate issues appropriately. * Identify and manage risks in line with policy and regulation. * Produce functional or enterprise-level documentation. * Maintain project records and provide management updates. * Execute standard practices and comply with guidelines. Employee/Team Accountabilities * Participate fully as a team member and promote a positive work environment. * Enhance and share knowledge/expertise across the team. * Support an inclusive and equitable workplace. * Serve as a brand champion internally and externally. Note: Responsibilities described are intended as a general overview and not an exhaustive list. Qualifications * Education: Undergraduate degree preferred (e.g., Criminal Justice or relevant field). * Experience: 1–2 years of prior AML experience required. Must-Have Skills * AML experience (1+ years). * Proven ability to manage high-volume alert queues. Soft Skills * Strong attention to detail. * Effective and quick decision-making skills. Nice-to-Have * Retail or teller banking experience. Disqualifiers * Short job tenures on résumés. Alternate Work Locations (AML Hub Sites) Also open to candidates near or in: * New York, NY * Charlotte, NC * Greenville, SC * Jacksonville, FL * Lewiston, ME * Wilmington, DE * Vienna, VA Benefits * Medical, Vision, and Dental Insurance Plans * 401k Retirement Fund About the Company A top 10 Canadian and North American bank offering comprehensive financial services, including retail, commercial, wealth management, and wholesale banking. The company is committed to helping clients thrive in a dynamic financial landscape. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utilities, and retail industries in the U.S. and Canada. We look forward to helping you land your next great career opportunity! 25-24017: #gttic #gttjobs Company DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: Job Description ProSidian Seeks a Program Manager (PM) – Family Advocacy Program | Program Oversight and Contract Management [DOA0008007] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Fort Bragg, NC Across The Mid Atlantic Region supporting support services that supplement Soldier readiness and the well-being of the Army Family. Seeking Program Manager (PM) – Family Advocacy Program candidates with relevant DOD/Military Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for DOD/Military Sector Clients such as DOA. This as a Technical Element or Contract W-2 (IRS-1099) Program Oversight and Contract Management Functional Area Professional - Leadership Oversight Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Leadership Oversight (Program Manager (PM) – Family Advocacy Program) in the DOD/Military Industry Sector focusing on Program / Project Management Solutions for clients such as Department of Army (DOA) | Fort Bragg Army Community Service (ACS) Family Advocacy Program (FAP) Generally Located In Fort Bragg, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Program Manager (PM) – Family Advocacy Program | Program Oversight and Contract Management [DOA0008007] • Oversee contract execution and supervise project staff., • Serve as liaison with the Government’s COR and FAPM., • Ensure regulatory compliance and SOP adherence., • Manage budget, reporting, scheduling, and performance reviews., • Coordinate interdepartmental and stakeholder relationships.Qualifications Desired Qualifications For Program Manager (PM) – Family Advocacy Program | Program Oversight and Contract Management [DOA0008007] (DOA0008007) Candidates: • Minimum 7–10 years of project/program management experience in DoD/government environments., • Bachelor’s in Public Administration, Social Work, Behavioral Health, or related field; Master’s preferred., • Engages with Data Analyst to validate program metrics., • Acts as ProSidian’s key personnel; responsible for all deliverables. #TechnicalCrossCuttingJobs #Consulting #DOD/Military #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES • Teamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leader, • Leadership – the ability to guide and lead colleagues on projects and initiatives, • Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people, • Communication – ability to effectively communicate to stakeholders of all levels orally and in writing, • Motivation – persistent in pursuit of quality and optimal client and company solutions, • Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams, • Judgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications, • Organization – the ability to manage projects and actions and prioritize tasks OTHER REQUIREMENTS • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary., • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary., • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors, • Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together, • Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference, • Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: • Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis., • Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife., • Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP., • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match., • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given., • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit., • Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily., • Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials., • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program., • Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support., • Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA., • Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only., • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL"—success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://Www.ProSidian.Com/ Or Send Your Resume, Bios, And Salary Expectations / Rates To Careers @ ProSidian.Com & Recruiter @ ProSidian.Com ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job Description Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company's patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit . Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization. Brief team/department description: Our Digital team at Azurity is building new capabilities utilizing cutting-edge AI technology. We are looking for a dynamic and change-inspired analyst to help our organization achieve our goals. We are in a mission of transforming how data can inform key strategics decision making across our diverse portfolio. Within the US Forecasting & Predictive Analytics division at Azurity Pharmaceuticals you will have an opportunity to learn by practice and make a meaningful impact in bringing our medicine faster to patients across the US. You will be working with inspiring leaders in data engineering, data science and marketing to support us in our transformational journey in how we approach forecasting and analytics. Come and join us! Principle Responsibilities: • Owning complex forecasting models while guarding functionality, access and outcomes, • Conduct additional research and analytics to address any business question to help leaders to take more informed definition, • Generate forecasts that support decisions related to supply chain planning, inventory optimization and commercial strategy, • Act as point of contact to support each forecasting cycle, including change assumptions to help business address business challenges, • Extraordinary Excel knowledge, • Excellent analytical, quantitative, and problem-solving skills, • Basic knowledge of data engineering, • Experience working in a matrix environment, • Strong knowledge of IQVIA/Komodo data & patients forecasting modelling #LI-Hybrid Physical & Mental Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to sit for long periods of time, • While performing the duties of this job, the employee is frequently required to stand; walk; sit; talk and/or hear, • May occasionally climb stairs and/or ride elevators, • The employee must occasionally lift and/or move up to 25 pounds, • Employee must be able to manipulate keyboard, operate a telephone and hand-held devices, • Unlock Your Earning Potential: Join our team and be rewarded with a competitive compensation package, including an annual bonus based on company performance, that recognizes your exceptional talent., • Sales - In lieu of annual bonuses, we offer an Incentive compensation program that allows you to earn more - even over plan., • Comprehensive Health Coverage: We value your well-being and offer excellent medical, dental, vision, and prescription coverage to ensure you and your family are always taken care of., • Invest in Your Future: Our Retirement Savings Plan (401K) is designed to help you secure a comfortable retirement by matching dollar for dollar up to 5%., • Time Off That Counts: Take advantage of our generous time off policy, which offers up to 15 vacation days annually + rollover (up to 40 hours) as well as five sick/wellness days. For new employees, vacation accrual will be prorated based on your start date., • Meaningful Time with Your Loved Ones: We close between Christmas and New Year's to give you an extra week off to spend quality time with your family and recharge., • Enjoy the Holidays: Over the course of the year, Azurity recognizes 13 holidays., • Invest in Your Education: We support your professional growth with tuition reimbursement for undergraduate and graduate level courses or certifications., • Recognize and Be Recognized: Our Azurity High Five peer recognition platform allows you to celebrate your colleagues' accomplishments and receive recognition for your own outstanding work. The California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here. The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).

Job DescriptionPrimary Job Title: Vendor Onboarding Coordinator Alternate/Related Job Titles: • Insurance Compliance Coordinator, • Certificate of Insurance Specialist, • Vendor Compliance Analyst, • Service Provider Onboarding Specialist Onsite Flexibility: Onsite Contract Details: • Position Type: Contract, • Contract Duration: ~7 months, • Start: September 12, 2025, • Provide subject matter expertise on P&C insurance coverage requirements for vendors, • Review, approve, and track Certificates of Insurance (COIs) submitted by service providers or their agents, • Document insurance requirements with clear guidance and sample COIs, • Support the development and refinement of Certificate of Insurance Standards to align with industry benchmarks, • Act as a liaison between service providers and internal teams during onboarding and renewal reviews, • Use CMMS platforms (e.g., ServiceChannel) to manage compliance document submissions, • Assist with operational tasks related to onboarding and vendor complianceRequired Experience:, • Background in the commercial property and casualty insurance industry, • Experience with vendor onboarding and compliance processes, • Strong understanding of COI coverage requirements and service provider compliance needsNice-to-Have Experience:, • Hands-on use of ServiceChannel or similar CMMS tools, • Experience working with large-scale financial or facilities organizationsRequired Skills:, • Certificate of Insurance (COI) review and approval, • P&C insurance compliance expertise, • Strong documentation and communication skillsPreferred Skills:, • CMMS system knowledge (ServiceChannel), • Vendor management and onboarding supportAdditional Skills:, • Ability to refine insurance standards and compliance processes, • Knowledge of risk management practices related to vendor servicesBenefits:, • Medical, Vision, and Dental Insurance Plans We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015

Job Description Akkodis is seeking an Infrastructure Project Manager for a contract job with a client in Charlotte, NC (Hybrid). Responsibilities include managing client expectations, ensuring on-time delivery of infrastructure components, and supporting continuous infrastructure improvement efforts. Rate Range: $60/hour to $65/ hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Infrastructure Project Manager job responsibilities include: * Manage projects that involve multiple service divisions to ensure seamless coordination and delivery. * Communicate with clients to manage expectations, delivery dates, and costs, ensuring client requirements are met. * Oversee the timely delivery of infrastructure components according to client specifications. * Collaborate with the Client Relationship Manager, Development Manager, CTO, and Core Team to define infrastructure vision and secure client requirements. * Support continuous infrastructure improvement efforts, ensuring alignment with business needs and goals. * Handle routine client requests and address any issues or concerns promptly. * Track and manage infrastructure implementation tasks for business-driven projects, ensuring on-time delivery and quality standards. Desired Qualifications: * Bachelor’s degree in computer science, Information Technology, or a related field. * Minimum of 6 years of experience in an infrastructure role. * Strong experience in managing complex infrastructure projects across multiple service divisions. * Proven ability to manage client relationships, communicate effectively, and handle client requests and escalations. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at Pay Details: $60.00 to $65.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job DescriptionDescriptionThe L2 EUX Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The L2 EUX Engineer is the front line in the Service Desk and is responsible for providing technical support by phone and remotely assisting end users from initial contact through troubleshooting and research to final problem resolution. Key Responsibilities • 5-6 years of Service Desk Experience, • MSP Service Desk experience is a plus, but not a requirement, • Experience with providing technical assistance over the phone., • Able to multi-task by working on multiple open tickets simultaneously., • Experienced in working in a fast-paced environment with multiple priorities and projects., • Able to investigate, analyze and troubleshoot customer issues., • Comfortable making decisions on issue resolution without supervision., • Demonstrates excellent verbal and written skills., • Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement. Skills, Knowledge & ExpertiseProficient in the following areas: • Windows Operating system - Windows 7, 10, and 11, • MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project) – 2000-2023, • Email support – O365, Exchange & POP, • O365 and Azure Admin portal, • Familiarity with Intune admin portal and troubleshooting, • MFA/2FA Applications (Duo, Azure, Okta, etc.), • Spam Filtration Applications (Mimecast, Microsoft Spam, ProofPoint etc.), • Familiarity with ITSM (Ticketing System) Applications (ServiceNow, JIRA, Zendesk, etc.), ServiceNow preferred, but not required, • Familiarity with troubleshooting NetSuite and Salesforce issues, • Moderate to Strong Mac iOS troubleshooting capabilities\Basic network support:, • Understanding of a domain/corporate IT environment including PC/Laptop setup, • Basic knowledge of network technologies (LAN, WAN, wireless), • VPN clients (Cisco, SonicWall, Fortinet, etc.)Computer hardware support:, • Troubleshoot issues with laptops, desktops, and thin clients, • USB device support and other peripheralsSecurity support:, • Basic knowledge of security principals and best practices, • Virus and malware identification and remediation., • Antivirus and Next Gen Antivirus tools (Sophos, Vipre, CrowdStrike, etc.) Printer support:, • Setup/install local, wireless, and network printers, • Troubleshoot hardware printer issues, • Mobile device support:, • Setup and troubleshoot issues with iPhone, Windows Mobile, Android, etc., • Install and troubleshoot broadband wireless devices and softwarePlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job DescriptionDescriptionThe L1 EUX Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Engineer is the front line in the Service Desk and is responsible for providing technical support by phone and remotely assisting end users from initial contact through troubleshooting and research to final problem resolution. Key Responsibilities • 3-5 years of Service Desk Experience, • MSP Service Desk experience is a plus, but not a requirement, • Experience with providing technical assistance over the phone., • Able to multi-task by working on multiple open tickets simultaneously., • Experienced in working in a fast-paced environment with multiple priorities and projects., • Able to investigate, analyze and troubleshoot customer issues., • Comfortable making decisions on issue resolution without supervision., • Demonstrates excellent verbal and written skills., • Motivated to learn new skills and technology practices; focuses on continual knowledge-based improvement. Skills, Knowledge & ExpertiseProficient in the following areas: • Windows Operating system - Windows 7, 10, and 11, • MS Office applications (Outlook, Word, Excel, PowerPoint, Visio, Project) – 2000-2023, • Email support – O365, Exchange & POP, • O365 and Azure Admin portal, • Familiarity with Intune admin portal and troubleshooting, • MFA/2FA Applications (Duo, Azure, Okta, etc.), • Spam Filtration Applications (Mimecast, Microsoft Spam, ProofPoint etc.), • Familiarity with ITSM (Ticketing System) Applications (ServiceNow, JIRA, Zendesk, etc.), ServiceNow preferred, but not required, • Familiarity with troubleshooting NetSuite and Salesforce issues, • Moderate to Strong Mac iOS troubleshooting capabilities\Basic network support:, • Understanding of a domain/corporate IT environment including PC/Laptop setup, • Basic knowledge of network technologies (LAN, WAN, wireless), • VPN clients (Cisco, SonicWall, Fortinet, etc.)Computer hardware support:, • Troubleshoot issues with laptops, desktops, and thin clients, • USB device support and other peripheralsSecurity support:, • Basic knowledge of security principals and best practices, • Virus and malware identification and remediation., • Antivirus and Next Gen Antivirus tools (Sophos, Vipre, CrowdStrike, etc.) Printer support:, • Setup/install local, wireless, and network printers, • Troubleshoot hardware printer issues, • Mobile device support:, • Setup and troubleshoot issues with iPhone, Windows Mobile, Android, etc., • Install and troubleshoot broadband wireless devices and softwarePlease note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job DescriptionCompany Description Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6 billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play. Job Description About the Role This internship is for Summer 2026. Cornerstone Building Brands is seeking a motivated and detail-oriented Customer Experience Analyst Intern to support our Customer Experience team. This internship will provide hands-on experience in business operations, process improvement, and customer experience strategy with exposure to cross-functional teams across the organization. The intern will assist with data analysis, documentation, training resource updates, and process optimization efforts while learning how operational excellence drives customer satisfaction. This role is ideal for students or recent graduates who are passionate about customer experience, business analytics, and operational efficiency in the building products industry. What You’ll Do • Support the Customer Experience team by gathering and analyzing data across channels (phone, email, CRM) to identify trends., • Assist in documenting workflows and researching opportunities for process automation and efficiency., • Help update training materials, onboarding guides, and maintain the Customer Experience SharePoint site., • Participate in meetings with internal teams and external partners to observe collaboration and communication best practices., • Contribute to special projects focused on improving customer experience and internal processes., • Provide administrative and project support to ensure smooth day-to-day team operations.Qualifications What You’ll Need • Currently pursuing or recently completed a Bachelor’s degree in Business, Finance, Data Analytics, or a related field., • Strong communication and organizational skills., • Interest in customer experience, process improvement, operations, or data analysis., • Ability to prioritize multiple projects and manage time effectively., • Proficiency with Microsoft Excel, Word, and PowerPoint., • Analytical mindset with eagerness to learn., • Prior internship, school project, or work experience in customer experience, operations, or analytics preferred., • Familiarity with CRM, BI, or collaboration tools preferred. Additional Information WHAT YOU’LL GET • Competitive pay, • Inclusive, collaborative environment, • Bragging rights – you’ll work for the market leader in multiple product categories, • Professional development opportunities, • Intern buddy Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Ideally you will have one or more of the following certifications:, • Provide desktop & end-user support for both Hardware and software., • Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products., • Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX., • Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles., • Familiar with SAS solutions such as Office 365 and Adobe CC., • History of network and firewall administration (Cisco, Sophos, Sonicwall)., • Knowledge of server virtualization (VMWare ESXi; vCenter)., • Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • Having worked in an MSP environment is a major plus.Employment Type: Full time Location: Greensboro, NC

Job DescriptionSummary Our client is a leading IT Solutions Company located in Greensboro, NC and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Four (4) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Ideally you will have one or more of the following certifications:, • Provide desktop & end-user support for both Hardware and software., • Strong knowledge of common desktop applications such as MS Office Suite 2010/2013/2016, Adobe products and Intuit products., • Excellent troubleshooting skills with different Operating Systems such as Windows 7, Windows 8.1, Windows 10 and MAC OSX., • Knowledge of Active Directory, DHCP, DNS, Print Services, File Services, GPOs and other common Windows Server roles., • Familiar with SAS solutions such as Office 365 and Adobe CC., • History of network and firewall administration (Cisco, Sophos, Sonicwall)., • Knowledge of server virtualization (VMWare ESXi; vCenter)., • Have a solid, practical knowledge of system and application logs, as well as performance monitoring tools., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • Having worked in an MSP environment is a major plus.

Job Description The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We are actively seeking candidates for later afternoon, overnight, and weekend shifts, with the potential to move to daytime shifts based on job performance. DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including: • Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc., • Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.), • Windows operating systems, • iPhone, iPad, Android, and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have familiarity with server environments, standard network arrangements, and security concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner. Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others. ADDITIONAL PREFERRED SKILLS: • The ability to learn new applications quickly, and to certify in numerous software applications, • Bilingual in SPANISH or FRENCH is a plus, • Familiar with ITIL, COPC and/or Six Sigma

Job Description Job Summary The Sr. Support Analyst is a technical leader on the IT Service Desk team and reports to the IT Service Desk Manager. This position will be the subject matter expert (SME) for ticket handling responsibilities, including triaging and troubleshooting issues. In this role, you will support the IT Service Desk Manager in training and ensuring the Service Desk follows our defined IT operational processes and procedures. This includes, but not limited to, proper ticket handling, monitoring ticket queues, ensuring ticket SLA’s are being met, proper shift handoffs and escalations are being followed while working tickets to a resolution or providing proper escalations to our Advanced Support team as needed. As a Service Desk SME, you will be a senior Service Desk resource for our Service Desk Operations that includes understanding and helping the IT Service Desk Manager improve our knowledgebase (KB) and training that produce positive team outcomes. This includes helping us continuously improve any other defined processes and procedures, monitoring, and service delivery as it relates to the Service Desk while ensuring a positive client experience in everything we do. Essential Job Functions • Manages day to day Service Desk ticket volume while following our ticket handling process, • Works with the Service Desk manager to lead/mentor team to ensure Operational processes, procedures, and tools are being utilized, updated and continuously improved, • Provide or lead vendor support to resolve various service, hardware and/or software incidents within the established SLA, • Be a leader and SME to ensure we create, improve, and maintain our Service Desk KB, • Actively respond to NMS alerts and improve monitoring as needed within the Service Desk while ensuring monitoring is getting adjusted to obtain positive outcomes, • Participate and ensure our IT systems are consistently patched as expected, • Effectively own ticket escalations, tasks, updates to staff, internal end users and clients that achieve the desired business outcomes across the entire Service Desk team, • Quickly triage, escalate, and/or resolve IT related incidents, • Participate in service review and /or QA of individual and team deliverables, • Be the liaison between the Service Desk and Advance Support regarding escalations., • Assist with documentation of new process and procedures while maintaining structure of knowledge base., • Ability to perform all duties of Service Desk Analyst 1 position and other duties, as assigned, • Answering phone and triage of new tickets, • On-Call rotation for after hours and weekends, • Provide physical floor support and leadership for Service Desk Team throughout the day, • Assist Service Desk Leadership in monitoring KPI’s and conducting monthly score cards, • Assist Service Desk Leadership with reviewing inbound and outbound calls for quality assurance, • Review ticketing system on daily basis to help team drive items to completion, • Attend and participate in assigned client meetings as necessary, and disseminate information, • Assist with training and onboarding Service Desk staff, • Assist with training Service Desk staff on IT Operational processes and procedures, • Ability to work independently and within a team to achieve business goals, • Assist as an escalation point with internal and external clients that results in a positive outcome, • Understanding of virtual systems (VMWare, Citrix, and Hyper-v), • Understanding and skills supporting current Windows and Linux systems, • Understanding of networking fundamentals (OSI model: TCP/IP, routing, switching, etc.), • Understanding of storage and backup technologies preferred, • Understanding of security best practices within a LAN / WAN, • Understanding of firewalls, routers, switches, IDS/IPS, and VoIP technologies, • Knowledge and understanding of ITIL, • Knowledge of OSHA and industry safety practices, • Excellent verbal, written, and interpersonal skills, • Excellent Time Management, • Ability to complete job duties on-time with minimal to no supervision, • Ability to assist leading and supporting the service desk team, • Ability to train on operational processes/procedures and relevant technologies, • Ability to view and understand KPI’s to adhere to the SLA policy, • Effective communication skills with a solution mindset, • Leadership experience and willingness to mentor and be a leader on the Service Desk team, • 3 to 5 years’ experience working on a Service Desk team, • Bachelor’s degree in an IT or Business-related degree preferred (Associate’s degree, IT certifications, and/or equivalent experience may be substituted on an individual basis), • Experience troubleshooting basic network, software, printing problems, • Experience working within an ITIL aligned IT team with exposure to Incident Management, Change Management, Service Review, and Service Delivery best practices preferred, • Exchange and / or Microsoft 365 experience, • Understanding of Azure, AWS, or other cloud technologies, • VMWare Experience 7.0 and newer, • Managed Services and Professional Services experience, • Valid driver's license required

Job DescriptionJob Title: Help Desk Analyst Mid-App Support (ONSITE) Location: Durham, NC Duration: 12 Month Job Description: The client requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of client provider issues. This is an Application/Production Support position where selected candidates will support the client application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hardware-based help desk role. • This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues that cannot be resolved by front-line Help Desk staff, by diagnosing the root cause and resolving isolated issues or, if required, escalating provider issues to development staff., • These positions work closely with business and technical teams to troubleshoot issues with a focus on determining root cause to prevent recurrence., • Issues may be referred to specialized business/policy staff, software developers, and/or client implementation specialists., • Positions work with multiple groups to work through complex issues that include replicating, isolating, and identifying a root cause while providing workarounds and testing, fixes, and patches, and may assist with the setup of staging or test environments., • Positions may recommend product and process improvement strategies based on perceived trends or patterns in field issues. gSHrK9DDQ0

Job DescriptionCompany Description ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: Job Description ProSidian Seeks a Information Technology Support Specialist | Technical Support and Systems Maintenance [DOA0013012] for Program Support on a Exempt W2: No Overtime Pay Basis Technical Element located Fort Bragg, NC Across The Mid Atlantic Region supporting support services that supplement Soldier readiness and the well-being of the Army Family. Seeking Information Technology Support Specialist candidates with relevant DOD/Military Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for DOD/Military Sector Clients such as DOA. This as a Technical Element or Contract W-2 (IRS-1099) Technical Support and Systems Maintenance Functional Area Professional - Tech Support Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Tech Support (Information Technology Support Specialist) in the DOD/Military Industry Sector focusing on Program / Project Management Solutions for clients such as Department of Army (DOA) | Fort Bragg Army Community Service (ACS) Family Advocacy Program (FAP) Generally Located In Fort Bragg, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES - Information Technology Support Specialist | Technical Support and Systems Maintenance [DOA0013012] • Troubleshoot system and registration issues., • Assist with database maintenance and backups., • Support cybersecurity protocols.Qualifications Desired Qualifications For Information Technology Support Specialist | Technical Support and Systems Maintenance [DOA0013012] (DOA0013012) Candidates: • Associate or Bachelor’s in IT, MIS, or Computer Science., • Coordinates with Outreach for digital campaigns., • Assists Admin in CTS data uploads and roster management. #TechnicalCrossCuttingJobs #Consulting #DOD/Military #GovernmentSupportServices #ProfessionalAnalyticalSupport #Jugaad #Copitas #PokaYoke Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES • Teamwork – the ability to foster teamwork collaboratively as a participant and effectively as a team leader, • Leadership – the ability to guide and lead colleagues on projects and initiatives, • Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people, • Communication – ability to effectively communicate to stakeholders of all levels orally and in writing, • Motivation – persistent in pursuit of quality and optimal client and company solutions, • Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams, • Judgment – exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications, • Organization – the ability to manage projects and actions and prioritize tasks OTHER REQUIREMENTS • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary., • Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary., • Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors, • Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together, • Humility – exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference, • Willingness - to constantly learn, share, and grow and to view the world as their classroom BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: • Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis., • Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife., • Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP., • 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match., • Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given., • Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit., • Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily., • Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials., • ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program., • Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support., • Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA., • Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only., • Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL"—success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://Www.ProSidian.Com/ Or Send Your Resume, Bios, And Salary Expectations / Rates To Careers @ ProSidian.Com & Recruiter @ ProSidian.Com ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Job DescriptionJob Summary/Company: Sparks Group has partnered with an established financial services organization to find a Senior Monitoring Analyst. As the SR. Monitoring Analyst, you will be responsible for designing, deploying, and maintaining analytical models and technical/monitoring solutions as well as drive insights and optimize high-availability financial platforms. The ideal candidate will have 5 years of relative experience in data analysis, technical support and development of distributed financial services transaction processing platforms and skilled in Dynatrace, Splunk, SolarWinds, or SCOM. If you’re looking for your next opportunity, apply now! Responsibilities: • Design and manage data monitoring, dashboards, and reporting to drive key insights., • Lead incident response and troubleshooting for high-availability financial platforms, including Level 3 support and vendor engagement., • Develop and implement data integration and automation solutions to streamline business processes., • Collaborate with cross-functional teams on process improvements and automation initiatives., • Support release implementation, infrastructure upgrades, maintenance, and disaster recovery.Qualifications/Background Profile:, • Bachelor’s degree in computer science, Technical Degree, or equivalent experience., • 5+ years of experience in data analysis, technical support, and development of distributed financial services transaction processing platforms., • Expert skills in MS Office Suite (Excel, PowerPoint), Power Platform, and AWS solutions., • Knowledge of BI tools, data extraction and visualization tools (SQL, SAS, Tableau, Power BI)., • Experience with monitoring tools such as SCOM, Dynatrace, SPLUNK and SolarWinds. This job is Hybrid Remote. We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees. Download the Sparks Group mobile app from Apple App Store or Google Play. Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.