Senior Business Analyst
hace 12 días
Oakland
Job Description *** Job Title: Senior Business Analyst Location - Hybrid (Oakland, CA) ID# SEDAA3508 Pay $70k - 100k/ann ASSIGNMENT IS HYBRID AND REQUIRED ON-SITE AT OAKLAND OFFICE 0-3 DAYS PER WEEK ON AVERAGE. Description: ONLY SUBMIT CANDIDATES IN CALIFORNIA. PG&E LAPTOP WIL BE ISSUED FOR IN SERVICE TERRITORY CALLS AND MEETINGS TO BE CONDUCTED VIA MS TEAMS. TOP THINGS LOOKING FOR: • Strong analytical, communication, and documentation skills. Experience writing process documentation., • Demonstrated organizational skills in multi-tasking and managing multiple projects The People Project and Solutions Delivery team provides direction and defines decision-making procedures and metrics for validating impacts to projects. We serve as Lean ambassadors for the People organization. We work towards becoming a Center for Enablement for Project Guidance and Continuous Improvement, providing best practices documentation for People initiatives. Position Summary We are seeking a detail-oriented and strategic Business Analyst to support the development of high-quality knowledge articles that will fuel AI-driven automation and digital transformation initiatives. This role bridges People operations and technology, ensuring that knowledge assets are structured, accurate, and optimized for machine learning and AI applications. This position is classified as a hybrid work type. The successful candidate should generally plan to work from the Oakland General Office 0-3 days per week, on average. Job Responsibilities: • Knowledge Article Development, • Collaborate with subject matter experts (SMEs) across departments to gather, analyze, and document business processes and workflows., • Translate complex operational procedures into clear, structured knowledge articles suitable for AI consumption., • Ensure articles follow metadata, tagging, and formatting standards for AI training and automation platforms. • AI & Automation Enablement • Partner with AI developers and automation teams to identify knowledge gaps and opportunities for process automation., • Validate and test knowledge articles in AI environments to ensure accuracy and usability., • Continuously refine content based on AI performance feedback and user interactions. • Stakeholder Collaboration • Facilitate workshops and interviews with business units to capture tribal knowledge and undocumented processes., • Act as a liaison between business teams and technical teams to ensure alignment on knowledge strategy. • Governance & Quality Assurance • Maintain version control and audit trails for all knowledge assets. Minimum: • Bachelor’s degree in Business Administration, Information Systems, or related field., • 3+ years of experience in business analysis, technical writing, or knowledge management., • Familiarity with AI technologies, automation platforms (e.g., RPA), and knowledge bases., • Strong analytical, communication, and documentation skills., • Understanding of natural language processing (NLP) and machine learning concepts, • Experience working in Agile or hybrid project environments, • Ability to visualize workflows and processes using tools like Visio, • Demonstrated organizational skills in multi-tasking and managing multiple projects, • Self-directed, with the ability to anticipate and identify urgent needs, • Excellent active listening skills, excellent oral and written communication skills, • Exceptional attention to detail and deadlines *** Job Title: Associate Business Analyst Location - Hybrid (Oakland, CA) JP 3498 Description: LOOKING FOR LOCAL CANDIDATES IN BAY-AREA (MUST BE WITHIN CLIENT'S SERVICE TERRITORY). ASSIGNMENT IS HYBRID. MONTHLY MEETNGS ON-SITE AT OAKLAND GENERAL OFFICE. LAPTOP WILL BE ISSUED. CALLS VIA MS TEAMS. TOP THINGS LOOKING FOR: • Strong technical and organizational skills., • Continuous improvement experience/streamlining work processes., • Strong communication and interpersonal skills, • Data analytics, • Supporting governance requirements for records., • Develop catalog of data fields and dashboard/reporting inventory., • Support continuous improvement and waste elimination projects., • Review current knowledge articles and update them to completion, • Assist with tasks related to teams operational needs, • Pulls data to populate standard reports. Presents data and findings to senior peers or internal clients including but not limited to case management., • Tracks existing metrics., • Learning to apply basic knowledge and develop professional skill set., • Assists other Business Analysts using established processes, practices and procedures as directed., • Communicates with peers inside and outside of the department, providing information or exchanging data., • Qualitative and quantitative analytical skills, • Basic knowledge of fundamental analysis, • Organizational and prioritization skills, • Verbal and written communication skills, • Adaptable to changing business conditions and ambiguity, • Presentation skills to convey findings to varied audiences, • Manage multiple assignments with demanding time constraints, • Proficient in Information Analysis, and Metrics and KPI Tracking Job Title: Senior Business Analyst Location - Hybrid (Oakland, CA) JP 3462 Description: LOOKING FOR CANDIDATES CURRENTLY RESIDING LOCAL IN BAY AREA/NEAR WORK LOCATION - OAKLAND GENERAL OFFICE. ASSIGNMENT IS MAINLY REMOTE BUT REQUIRED ON-SITE IN OAKLAND 4-5 TIMES PER MONTH AT MANAGER REQUEST. LAPTOP WILL BE ISSUED. A PRE-DETERMINED AMOUNT FOR CELL AND INTERNET MAY BE EXPENSED MONTHLY WITH MANAGER PRIOR APPROVAL. TOP THINGS LOOKING FOR: • Advanced SQL, Excel, and Power BI knowledge, • Years of experience in Data Analytics, • Expert communicator, • Advanced Power BI, Excel, and SQL experience, • Performs analysis on complex data models requiring customized reports and data., • Develops new or revises existing data analysis to predict business outcomes selecting from various complex variables., • Develops and uses metrics to develop recommendations related to business strategy and operations. Presents findings and recommendations to leaders., • Manages small to mid-size projects., • Strong working experience in data warehousing and business intelligence technologies including good knowledge of Relational Database/SQL, SAS and Business Objects., • Strong project management, analytical, and problem-solving experience., • Responds to internal and external data requests, and ensures deadlines are met and stakeholders are satisfied. Knowledge, Skills, and Abilities (Desired) • Broad knowledge of different analytical methods, approaches and tactics, • Advanced understanding of fundamental analysis and what-if modeling concepts, methods and techniques and analysis of how different factors affect business outcomes, • Creative problem skills to develop solutions, • Qualitative and quantitative analytical skills to justify any business changes, • Strong presentation and communication skills to deliver findings and recommendations to various levels of management, • Knowledge and understanding of key drivers affecting business results, • Strong project management knowledge and skills to lead project teams, • Excellent organizational, prioritization and multi-tasking skills, • Adaptable to changing business conditions and ambiguity, • Advanced in Information Analysis, Market Research, Metrics and KPI Tracking, Consulting Skills, Project Management skills., • Proficient in Operational Monitoring & Analysis, Advocacy and Persuasion, Presentation Skills, • Advanced Excel and highly proficient with SQL database queries and modeling