Access Management Coordinator / System User Credentialing Specialist
10 days ago
Louisville
Job Description Access Management Coordinator / System User Credentialing Specialist Onsite - Louisville, KY Office Are you ready to launch your career with a dynamic and growing healthcare company? If you’re ready for the challenge, YOU could be the right fit for this position! Prestige Healthcare is seeking a top-notch Access Management Coordinator/System User Credentialing Specialist who has a strong work ethic, exceptional organization skills, attention to detail, and the desire to acquire and apply new skills within our fast-paced environment. Core Job Responsibilities: • Create, assign, and maintain usernames, passwords, and system roles for multiple AR systems (e.g., billing portals, clearinghouses, payer portals, EMRs, financial systems)., • Ensure role‑based access aligns with job duties and organizational policies., • Maintain accurate logs of all access requests, approvals, and changes., • Follow internal security protocols and CMS/Medicare compliance standards for system access., • Monitor for unauthorized access, credential misuse, or security risks., • Ensure password policies (expiration, complexity) are enforced., • Set up new users quickly and accurately across all required AR systems., • Disable or modify access when employees change roles or leave the organization., • Coordinate with HR, IT, and department managers to validate access needs., • Assist users with login issues, password resets, and access errors., • Serve as the liaison between staff and system vendors for access-related issues., • Provide guidance on system navigation related to login/authentication. Education & Experience: • Highschool Diploma or higher, • Experience in:, • Healthcare AR, billing, or revenue cycle, • IT access management or credentialing, • Healthcare compliance or payer portal administration, • Familiarity with AR systems such as:, • Clearinghouses (Waystar, Availity, Change Healthcare), • Payer portals (Medicare, Medicaid, UHC, BCBS), • Billing/claims management systems, • Strong understanding of:, • Password policies, and security protocols, • Role‑based access control (RBAC), • HIPAA and CMS security requirements, • High attention to detail and accuracy., • Strong organizational and documentation skills., • Ability to manage multiple requests simultaneously., • Excellent communication with both technical and non‑technical staff., • Discretion and professionalism when handling sensitive information., • Familiarity with CMS/Medicare provider enrollment or PECOS access., • Knowledge of HIPAA, and internal audit requirements. Required Qualifications: • Strong organizational skills are required and detail oriented, • Works well within defined deadlines, • Proficiency with Excel, word processing, and Payor databases, • Clear verbal and written communication, • Solid grammar, spelling, and punctuation skills, • Basic business math competency, • Analytical and critical thinking ability, • Discretion in handling confidential information, • Microsoft Office, • Completion of an eQIP background investigation, • Successful credit check, • This is a full-time (40-hour/week) position, Monday-Friday, • Review and validate provider enrollment applications (initial, reenrollment, reactivation, or updates), • Verify provider data via internal databases and external agencies; set up/test EFT accounts, • Enter and update provider information in enrollment databases and directories, • Assist with special projects, process improvements, provider education, • Growth and Development, • System testing and process improvement initiatives-opportunities to grow your skills in operational analysis and project participation