Receptionist - Springfield, IL
hace 2 días
Chicago
Job DescriptionDescription: About Envision Unlimited: Founded in 1948 in Chicago, Envision Unlimited provides a full spectrum of care for individuals with disabilities ranging in age from infancy to 80+. We serve all individuals regardless of race, gender, religion, or ability to pay. Our innovative services span Chicagoland and Central Illinois and include community living, day programs, behavioral health, employment services, family respite, and foster care. Our innovative services span Chicagoland and Central Illinois and include community living, day programs, behavioral health, employment services, family respite, foster care and Supportive Housing. Learn more at: Summary: Serves mental health clients and/or visitors by greeting, welcoming, and directing them appropriately. Verifies client’s insurance and basic information, collects and enters co-pays, notifies staff members of visitor arrival; maintains security and telecommunications system, performs other clerical duties as assigned. Must have a working knowledge of Microsoft Office Suite (including the ability to create and edit fillable electronic forms using QR code) and experience using Adobe (i.e. PDF editing and creating fillable documents). Individual must be organized, detail-oriented, and able to manage multiple tasks efficiently in a fast-paced environment. Essential Responsibilities, include but are not limited to: • Greet and welcome guests and clients, ensure they sign-in/are checked-in, verify insurance and basic information is correct in the electronic care system, and update information if needed., • Alert appropriate staff members of guest and/or client arrivals in a timely manner., • Answer incoming calls using professional greeting that identifies that they have reached “Envision Unlimited Mental Health Center”, transfer/forward calls to appropriate staff members and provide correct contact information for other departments as needed., • Return messages, when appropriate, within 24 business hours., • Assist with calling clients to confirm appointments., • Provide basic and accurate information in-person and via phone/email., • Receive, sort and distribute daily mail/deliveries., • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)., • Perform other clerical receptionist duties such as filing, photocopying, and faxing., • Collaborate with Intake Coordinator to ensure the completion of paperwork, financial registration, and other necessary documentation for clients arriving for Intake., • Maintain MH electronic care record’s document management by scanning client information and saving it to appropriate location as needed, • Responsible for locking (opening), unlocking (closing) building, and light office cleaning to ensure a clean and professional environment., • Ensure reception area is tidy and presentable, with all necessary stationery and office supplies (e.g. pens, forms and brochures)., • Other duties as assigned. SUPERVISORY RESPONSIBILITIES None Overall Job Performance Functions: • Perform duties and functions in accordance with all agency policies., • Maintain a professional attitude in conduct and in interactions with other staff, clients and outside personnel., • Maintain a clean and neat appearance and follow Envision Unlimited’s dress code., • Demonstrate conduct and behaviors consistent with agency mission and policies., • At all times, maintain a professional image and role as a representative of Envision Unlimited., • Adhere to all the Policies and Procedures of Envision Unlimited., • Inform Supervisor of any condition that impacts the safety and wellbeing of clients served. Seek assistance as necessary to mitigate risk. Seek out Supervision as needed, • Maintain confidentiality according to the Illinois Mental Health code and Confidentiality Act at all times., • Respond sensitively to the diverse populations of the agency, including persons with disabilities and/or mental health issues., • Attend all meetings and trainings as requested by the Director and/or supervisor. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified. Requirements: QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION, SKILLS, and/or EXPERIENCE: Must have a High School diploma or GED with 3+ years clerical experience. Must have a working knowledge of Microsoft Office and Adobe. On site Work Schedule: Monday to Friday 8:30am - 5:00pm. Envision Unlimited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Envision Unlimited offers competitive salaries and a generous benefit package to our professionals: Compensation & Benefits: • Base Salary: $45,000 per year, • Paid Time Off: 11 Vacation days, 12 Holidays days, 3 sick days, 3 personal days, • Illinois Paid Leave: 40 hours (accrued), • Insurance: Medical, dental, and vision coverage, • Employee Assistance Program (EAP), • Mileage reimbursement, • Public Service Loan Forgiveness eligibility, • Cell phone reimbursement (or use of company phone), • Free clinical supervision for licensure (LSW, LCSW, LPC, LCPC), • Reimbursement for professional licensure and renewal fees, • Include boutiques of voluntary benefits., • Annual tuition assistance.