Strategic communication jobs in Ann Arbor, Michigan - Page 2Create job alerts

Job Description Inside Sales / Account Manager Location: Brighton, MI. Company: Beauchamp Water Treatment Solutions About Us Beauchamp Water Treatment Solutions is a leader in providing high-quality water treatment systems and services. Our mission is to deliver innovative, reliable, and customized solutions that ensure clean, safe, and great-tasting water—backed by world-class customer service. Position Overview We are seeking a driven and relationship focused Inside Sales / Account Manager to join our growing team. This role is ideal for a professional who thrives on identifying new opportunities, developing long-term partnerships, and expanding business reach through strategic collaboration and data-driven insights. The Inside Sales / Account Manager will play a key role in generating new business, nurturing existing accounts, and ensuring a seamless customer experience from first contact to ongoing relationship management. Key Responsibilities • New Business Development: Proactively identify and pursue new sales opportunities within both B2B and B2C markets., • Account Management: Build and maintain long-term relationships with customers to ensure satisfaction, retention, and ongoing growth., • Cross-Functional Collaboration: Work closely with internal departments—including marketing, operations, and field sales—to maximize customer value and strengthen Beauchamp’s market presence., • Event Partnership: Collaborate on event planning and execution, ensuring strong lead generation and measurable ROI from trade shows, community events, and marketing campaigns., • Data-Driven Sales: Analyze customer and market data to identify trends, opportunities, and performance improvement areas., • CRM Utilization: Maintain accurate records in CRM systems, ensuring visibility and follow-up consistency across all touchpoints., • Digital Engagement: Leverage digital marketing tools and platforms to generate leads, nurture prospects, and enhance brand engagement., • Sales Presentations: Conduct professional sales presentations and consultations both over the phone and in person to educate clients and close opportunities. Qualifications & Skills • Proven success in inside sales, account management, or business development (B2B and/or B2C environment)., • Experience in the water treatment, home services, or technical solutions industries preferred., • Strong communication and interpersonal skills with the ability to build trust and rapport quickly., • Skilled in CRM software (Service Titan) and digital marketing tools., • Strong analytical ability to interpret data, identify trends, and drive informed decisions., • Highly organized with strong follow-up and time management skills., • Self-motivated, energetic, and goal-oriented, with a passion for delivering exceptional customer experiences. Key Performance Indicators (KPIs) • New account growth and customer retention rates., • Event-generated lead conversions and ROI metrics., • Sales pipeline management and CRM accuracy., • Monthly and quarterly revenue targets., • Customer satisfaction and referral growth. What We Offer • Competitive compensation with performance-based incentives., • Healthcare and paid time off (PTO)., • Ongoing professional development and product training., • Supportive, team-oriented culture committed to growth and excellence. Join Beauchamp Water Treatment Solutions and be part of a company that’s redefining clean water solutions while building lasting customer relationships across Michigan and beyond. Apply today to grow your career with a trusted leader in water treatment. Company DescriptionWe strive daily to make a meaningful difference, not only in the quality of service we provide but also in our impact on our employees and the communities we serve. We believe in fostering a supportive, inclusive, and dynamic environment where each individual is valued and empowered to contribute to our shared success. Join us and be a part of something that truly makes a difference.We strive daily to make a meaningful difference, not only in the quality of service we provide but also in our impact on our employees and the communities we serve. We believe in fostering a supportive, inclusive, and dynamic environment where each individual is valued and empowered to contribute to our shared success. Join us and be a part of something that truly makes a difference.

Job DescriptionCareer Fulfillment & Culture People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque's core values are central to our culture of customer satisfaction. Do you share them? • Innovation with results that matter, • Deliver what you promise, • Can-do attitude, • Open, direct & respectful communications, • We care deeply Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world. Position Description Deque, the leader in the digital accessibility compliance market, is expanding our Commercial Small-Medium Sales Team. We seek a highly motivated and experienced sales representative to join our team as an SMB sales representative. The successful candidate will be responsible for selling our digital accessibility software solutions and services to commercial accounts under $1B in revenue. The ideal candidate will have a proven track record of success in software sales, excellent communication and interpersonal skills, and a deep understanding of the Mid-market. Primary Responsibilities * Achieve monthly, quarterly, and annual account and sales objectives. * Identify and qualify new digital accessibility sales opportunities within the mid commercial market. * Build strong relationships with key decision-makers in commercial accounts. * Collaborate with internal teams to ensure customer satisfaction * Stay up-to-date on industry trends and the competitive landscape * Other duties as assigned at the discretion of your manager Requirements * 3+ years of experience in software sales, preferably in small to medium-sized commercial accounts (under $1B) * Proven track record of meeting or exceeding sales targets * Excellent communication and interpersonal skills * Strong negotiation and closing skills * University Degree is a requirement. Excellent verbal and written communication * Develop and execute a strategic plan that leads to creating and maintaining a robust sales pipeline (ideally 4X), including opportunities in existing accounts. * Manage numerous accounts concurrently & strategically. * Create & articulate compelling value conversations with C-Level stakeholders and align with inside stakeholders: AEs, Customer Success, Implementations, Billing, Support, deals teams, etc. * Analyze sales/metrics data from your accounts to help evolve your strategy * Assist customers in identifying industry-relevant use cases and educate customers to make a strong business impact * Develop long-term strategic relationships with key accounts * Maintain best-in-class service and customer satisfaction * Open to travel if and when needed (mainly domestic) About Deque Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web. We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 875,000 extensions installed and over 8,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone. Job Location • RemoteHow to Apply, • Explain your interest in joining Deque and how you align with our Core Values Thank you for your interest in joining our exciting company!

Job DescriptionJob Summary:We are seeking a full-time, exempt, highly skilled Operations Manager with a strong background in marketing, supply chain management, data analysis & reporting to oversee and optimize our operations within the battery and energy storage sector. This role requires a strategic thinker who can drive efficiency, enhance market positioning, and ensure seamless supply chain operations. This position will report to our Vice President of Sales. Additionally, this position will oversee an Operations Specialist overseas. Essential Functions: • Oversee daily operations, ensuring efficiency in delivery, sales, marketing, logistics, and distribution, • Manage procurement, inventory, and vendor relationships to ensure cost-effective and timely delivery of materials, • Skills in managing partnerships, contracts, and supplier relationships, • Understanding battery chemistry, manufacturing processes, and energy storage solutions, • Collaborate with the sales team to develop and implement strategies that enhance brand visibility and market penetration, • Work closely with engineering, sales, and finance teams to align operational goals with business objectives, • Identify areas for operational improvement and implement best practices to enhance productivity and reduce costs, • Ensure adherence to industry regulations, safety standards, and environmental policies., • Monitor key performance indicators (KPIs), do analysis and generate reports to support decision-making, • Define scope, objectives and deliverables in collaboration with different teams for annual, quarterly and monthly work plans, track progress and conduct performance evaluations, • Experience in overseeing large-scale projects, ensuring timely execution and budget adherence, • Proficiency in analyzing operational metrics and generating actionable insights, • Understanding of industry trends, competitor strategies, and customer needs, • Ability to develop and execute marketing campaigns that enhance visibility and sales, • Strong communication skills to collaborate with suppliers, customers, and internal teams, • Experience in leading cross-functional teams, fostering collaboration, and driving performance, • Ability to address challenges proactively and implement effective solutions Requirements For the Job:, • Bachelor's degree in business administration in supply chain management, marketing, or engineering is required, • Master’s degree preferred, • Must be fluent in English and Mandarin (Speaking, Reading, Writing, Listening), • 5+ years of experience in operations management within the battery, energy storage, or renewable energy industry, • Strong knowledge of supply chain logistics, procurement, and vendor management, • Experience in marketing strategy development and execution, • Excellent leadership, problem-solving, analytical and communication skills, • Proficiency in ERP systems, data analytics, and project management tools Preferred Skills:, • Understanding of battery manufacturing processes and energy storage technologies, • Experience with global supply chain management and sustainability initiatives, • Ability to drive cost-saving measures and efficiency improvements Work Environment & Expectations, • Effectively manage competing job demands in a deadline-driven environment, • Maintain composure and sound judgement under pressure, • Adapt quickly to changing business needs and market conditions, • Demonstrate resilience with facing complex operational challenges, • Requires the ability to lift materials or boxes up to 50 pounds, • May have long periods of sitting in an office environment What we offer:, • Competitive salary + Bonus Opportunity, • Work Flexibility (9 a.m. – 5 p.m.), 1 day Remote, • Medical, • Dental, • Vision, • 401k + Employer Match, • Short Term Disability, • Long Term Disability, • Paid Time Off, • Voluntary Life Insurance, • Optional Critical Care, Accident Coverage

Job Description About Sweetwaters Coffee & Tea Our mission in every Sweetwaters cafe is to Make Our Guest’s Day™. How do we do this? We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 31 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe. About the Role Our franchisees are integral to our growth and the Franchise Business Consultant (FBC), along with our Home Office team, directly support and coach our franchisees as they reach new heights of success. In this role, you are leading the relationship with franchisees and influencing them to increase their profitability. You will help grow our emerging national brand into a powerhouse of successful franchisees in the coffee & tea space. As an FBC, you will first train to be an operations expert by completing cafe management training and managing a cafe for 12-24 weeks learning what it takes to operate a coffeehouse at its highest level. Once proficient, you will assist our FBC team to improve the performance and profitability of franchisees' cafes. You will help influence and encourage franchisees by coaching, training, developing, and facilitating strategic operations and marketing initiatives to promote their sales growth and profitability. You will help ensure consistency in brand standards, develop action plans to identify areas of opportunities, and recommend solutions based upon best practices to ensure maximum results. The position requires the ability to travel up to 30% of your time to help open new cafes outside of Michigan and visit current cafes to view and audit their operations and provide franchisee support. A successful FBC will use their operations knowledge and learned industry and business development experience to assist in assessing and increasing franchisees' performance. Skills, Qualifications & Competencies that will be a best fit for this role include: Operational Excellence • Demonstrated record of meeting operational goals & maximizing revenue in a food service or hospitality position., • Proven understanding of financial drivers of business operations. Profit and loss statement proficiency., • Proven ability to determine expectations, measure effectiveness, and enforce quality standards., • Excellent time management, organization, prioritization, and analytical skills., • Excellent problem resolution skills with a creative, solution-oriented mindset., • Embraces new technology, masters it quickly, with the goal of bringing the advantages to support franchisees. Coaching • Excellent leadership, interpersonal, influence, and coaching abilities., • Ability to influence without authority., • Ability to influence people resulting in positive and impactful results., • Ability to identify challenges and map out potential resolutions quickly and effectively in an organized manner., • Ability to work cross functionally across operations and marketing in order to provide solutions for franchisees., • Excellent problem resolution skills with a creative, solution-oriented mindset. Communication • Strong verbal and written communication skills (phone, email, documents, in-person, and presentation)., • Capacity to remain calm when challenged and uphold professionalism when working through conflict., • Must be detail oriented and communicate thoroughly in all aspects of your work., • Strong conflict resolution skills with the ability to respond strategically. Flexible & Eager Learner • Ability to learn quickly and easily adapt to a dynamic work environment., • A strong desire and curiosity to learn new skills and knowledge., • Must be flexible and comfortable dealing with uncertainty., • Complete other tasks and projects as assigned by leadership. Other Skills • Adept at working independently with minimal supervision., • Experience with Microsoft Word, PowerPoint, Excel and G-Suite products. Requirements • Ability to work from our home office in Ann Arbor 3 days per week., • Ability to travel to our franchisee locations (primarily Texas at this time)., • A Bachelor's degree in business, marketing, or related field; or equivalent years of experience., • Experience in a franchise consultant role, leadership role, field support role, or as a business owner., • Professional experience in the franchise industry., • Management in the food and beverage industry preferred. What We Offer • Competitive starting salary, • Health insurance, • Paid vacation & holidays, • Retirement plan matching, • Innovative, fun, and entrepreneurial culture