London STARS Site Supervisor, Brand Ambassador
16 days ago
London
We have a fantastic and exciting opportunity for an experienced Supervisor and Brand Ambassador to join our STARS team working for our high-profile client in the London area N7 9AG. STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service. • 45 hours per week, • Monday - Friday, • 45000 per annum, • Responsibilities:, • Managing on site team (including rostering holiday/sickness cover HR queries/processes), • Meet and greet all staff visitors and contractors in a professional and personable manner, • Deliver a consistently high-end customer focused experience, • Embody a high-performance approach and encourage colleagues to do the same, • Ensure the workplace (reception lobby office etc.) is visually of a high standard, • Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work, • Assist in emergency situations, • Provide timely and accurate information, • Respond appropriately to varying and fast changing priorities, • Build strong rapport with reoccurring customers (client staff visitors contractors etc.), • Represent Securitas and the client organisation in a manner that is in-keeping with the values brand identity and culture of both, • Patrolling, • Data monitoring, • General Security duties Qualifications : Essential criteria: • 5 year checkable history, • Exceptional Customer service skills, • Computer literate, • Knowledge of HR processes Essential Skills • Highest quality personal appearance, • Flexible professional and adept at working under pressure, • Outstanding written verbal and oral communication skills, • Customer oriented with a passion for high-level service, • Working knowledge of administrative computer packages such as MS Office GSuite etc., • Polite and proactive, • Punctual and trustworthy, • Able to use initiative and highly adaptable, • Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment, • Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on Additional Information : Company Benefits Health & Wellbeing • Company pension and advice and planning, • Life assurance scheme, • Discounted gym memberships, • Wellness advice and support including financial emotional and physical, • Cycle to work scheme, • Car lease and new car purchasing schemes, • Discounts on high street brands online shopping holidays days out and Arriva Bus Travel, • Mortgage Advise, • Payroll ISAs, • Support with further education, • 100s of eLearning courses, • Accredited courses by C&G ILM IOSH and SIA, • Leadership Development programs both local and global Remote Work : No Employment Type : Full-time Key Skills Sales Experience,Marketing,Customer Service,Google Docs,Serving Experience,Retail Sales,Android,Product Demos,Event Planning,Events Management,Event Marketing,Dancing Experience: years Vacancy: 1