Customer service team lead jobs in Coventry - Page 2Create job alerts

As Customer Service Manager you will lead and develop a highperforming customer support and claims handling team ensuring operational excellence cultural alignment and continuous improvement whilst engaging crossfunctionally with Sales Service Operations and Finance. Lead the Customer Service team p

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Lead daily operations of the Service Desk team, ensuring schedule adherence, service metrics, and individual performance are maintained. Reporti

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

About the RoleMid Sussex District Council is seeking a Civil Enforcement Officer to join our Contracts and Services team, helping to deliver an effective, fair and customer‑focused parking enforcement service across the district. Your Key Responsibilities Will Include:Patrolling on‑street and of

A leading charity organization in Warwick seeks a dedicated Shop Manager to maximize sales and profit for their shop. This role involves guiding a team of staff and volunteers, ensuring effective communication, and providing support for their personal and professional development. The ideal candidat

You will help pre-sales teams design implementation solutions and answer technical RFPs, while also solving complex technical problems for existing customers that our customer-facing teams cannot resolve. As the Customer Engineering Team Lead, you will build and manage a new team of technical expert

A leading SaaS company in the UK is seeking a Customer Success Team Lead. This role requires proven leadership in customer success and a data-driven approach. The successful candidate will oversee onboarding and manage customer relationships, focusing on retention and product adoption in a competiti

A dynamic restaurant management company in the United Kingdom is seeking a Restaurant Manager to lead operations and ensure exceptional service. The role requires strong leadership, excellent culinary knowledge, and a solid understanding of food safety. Candidates should have experience in hospitali

A leading retail company in Coventry is looking for a Sales Manager to lead a dynamic team in delivering exceptional customer service while achieving performance targets. You will support the management team and ensure a motivational atmosphere where the team thrives.

A leading media and entertainment brand in the UK seeks a Lead Service Designer to lead the design of customer journeys across digital platforms. The role involves collaborating with cross-functional teams to create scalable and effective service solutions. Candidates should have a proven track reco

In this role, you will lead the Aftersales Team to maximize commercial opportunities and ensure top-notch customer service. The ideal candidate will have previous managerial experience in the Motor Trade, with strong leadership and interpersonal skills. Bring your strong desire to succeed and help i

A leading food processing company in the United Kingdom is seeking a Team Leader for the Service team. This position offers opportunities for professional growth and team development. Key responsibilities include managing customer requirements and ensuring safety compliance.

The role involves leading a team, shaping customer experiences, and managing operations effectively. This is a unique opportunity to be part of a brand that champions ethical beauty and social responsibility, while developing a high-performing store team. A leading beauty retailer seeks a Store Mana

This role involves leading junior nursing staff and working collaboratively with General Practitioners to establish a quality-driven Practice Nurse service.

Leadership: Lead, coach, and develop a UK-based Customer Success team, fostering a culture of collaboration, accountability, and continuous improvement. EverWell - Customer Success Team Lead (Remote, UK). EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailor

A professional services company is looking for a Ground Maintenance Supervisor in South West London. The role involves overseeing efficient delivery of grounds maintenance, supervising a team, and ensuring compliance with health and safety protocols.

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. At

The Customer Interaction Team Leader is responsible for the overall delivery of effective and professional customer services to Soldo customers. Lead and develop the team by ensuring adequate team training, regular and effective 1-2-1s, and review of individual and Team KPIs driving both a regulator

You will help pre‑sales teams design implementation solutions and answer technical RFPs, while also solving complex technical problems for existing customers that our customer‑facing teams cannot resolve. Team Leadership & Mentoring: Build, lead, and mentor a high‑performing L2 Support team. Y

A leading automotive services provider in the UK is seeking a Service Manager for its Van Centre. This role involves managing service operations, ensuring high customer satisfaction, and mentoring a dedicated team. The ideal candidate will have prior experience in a similar environment and the abili

Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance.

A retail company in Greater London seeks a Store Manager to lead a high-performing team and enhance customer experience. Responsibilities include managing operations, ensuring outstanding customer service, and engaging with the community to promote brand awareness. The ideal candidate has over 2 yea

A leading telecommunications company in London is seeking an Assistant Store Manager to lead a sales team and deliver outstanding customer experiences. Join us to elevate our retail standards and put customers first! #J-18808-Ljbffr.

The role involves overseeing daily operations, leading the team, and driving brand strategy to maximize revenue and ensure exceptional service. The ideal candidate will have experience as an Operations Manager or Deputy General Manager and will possess strong leadership and organizational skills. A

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

Strong leadership and customer service skills are essential. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 staff. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trini

Lead and support the Customer Service Team on a day‑to‑day basis. You’ll oversee day‑to‑day team operations, act as the first point of escalation for complex queries, and support key reporting and data analysis activities, while remaining hands‑on with core customer service tasks. With a

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, an

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

The ideal candidate will have at least 5 years of experience in the food and beverage industry, showcasing strong customer service skills and leadership abilities. This full-time position offers a salary ranging from $4,000 to $5,000 monthly, with a focus on maintaining high standards in customer se

This role involves leading a team, managing restaurant operations, and ensuring an exceptional customer experience. A well-known restaurant chain in the UK is searching for a passionate Restaurant Manager to join their growing team in Thurrock.

A modern hospitality group in London is seeking an Assistant Restaurant & Bar Manager to lead service operations, maintain high hospitality standards, and train staff. The ideal candidate will have strong food and beverage knowledge, excellent leadership skills, and a problem-solving mindset.

A leading fashion retailer in Greater London seeks an EU Customer Service Lead to enhance customer experience through service excellence and coaching. In this role, you will work closely with store teams to increase conversion rates and improve customer satisfaction.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A leading coffee company in Dalston, London is seeking a Customer Experience Lead to enhance their service delivery and team leadership. This role involves managing customer relationships, resolving issues proactively, and developing the Customer Experience team. Candidates should have strong backgr

A local automotive service provider in Surrey is looking for a Supervisor to manage daily operations, including evaluating and planning budgets, resolving customer issues, and overseeing a team of 5-10 staff members.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

The role involves motivating and developing the team while maintaining high standards in service and quality. The ideal candidate should have experience in a high-volume restaurant, show confidence as a leader, and possess a strong passion for hospitality. A leading hospitality company in the United

The ideal candidate will possess team leadership skills, experience in a main dealer environment, and a strong focus on providing excellent customer service. A franchised motor dealership in South West London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager an

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. As part of a team of specialist Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair

Salary:£37,500 Per AnnumClosing Date:Tue, 27 Jan 2026Are you passionate about helping others and providing exceptional customer service?If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Warrington and Wilmslow. As a C

The ideal candidate has previously led a high‑performing technical support team in a high growth SaaS environment, excels in cross‑functional communication, and brings a proactive approach to improving customer experience, tooling, workflows, and team capability. Team Lead, Customer Support - EM

The role involves overseeing daily operations, motivating the team, and ensuring exceptional customer service. The position offers industry-leading discounts, complimentary cooking classes, and an annual salary review.

An IT services provider in East Midlands seeks an IT Support Manager to lead their support team and ensure high-quality IT services. Responsibilities include managing daily operations, developing training programs for team enhancement, and establishing service-level agreements for customer satisfact

A retail company based in Solihull is looking for a confident leader to assist the Store Manager in all aspects of store operations. The ideal candidate will have proven retail management experience, be able to motivate a team, and achieve commercial objectives. Responsibilities include supporting s