E-Commerce Assistant Manager Digital Healthcare
hace 6 días
Nottingham
Role: E-Commerce Assistant Manager - Digital Healthcare Contract: Full Time - Permanent Workplace: On-site Location: Nottingham Support Office - NG90 Closing date: 3rd December Recruitment Partner: Matthew Nelligan Contact email: Matthew Nelligan About the role This is an exciting opportunity to join the Digital Healthcare team at a time of expansion and transformation. Reporting to the E-commerce Manager the E- Commerce Assistant Manager for Digital Healthcare plays a crucial role in driving market-beating performance within our Pharmacy and Health Services business. The role will work across a wider Digital Healthcare team to effectively build the Pharmacy and Health Services plan online. Specifically the role includes • Driving growth within the Pharmacy and Health Services Online and on the App., • Monitoring and driving KPIs to deliver overall digital Pharmacy and Health Services performance., • Cross functional working as part of a matrixed team of health & digital experts., • Comfortable in landing daily activities including the optimising of customer journeys SEO content marketing and other online levers., • Lead salesplan asset planning and creation for pharmacy and services., • Creation of weekly and monthly reports to understand performance and opportunities., • Engage manage and influencing multiple company partners across varying departments., • As part of medium- and long-term transformation plans visualise create and explain the customer experience making recommendations to Pharmacy Health Services and Digital Leadership teams and supporting the development of the future roadmap., • Strategic data analysis of KPIs to inform decision-making of new plans and launches whilst ensuring transformation projects have landed successfully against KPIs., • Analyse market trends using internal and external tools to review how Boots measures against its competitors creating an action plan to win back market share., • Healthcare or pharmacy experience NOT essential, • Digital experience with a customer focussed approach and ability to drive Pharmacy and Health Services Online and on the App., • To effectively manage and prioritise workload requests (ranging from ad hoc to long term) in order to deliver new projects and updates on time and to brief., • Comfortable commercially; able to analyse financial and customer metrics; use data and insight to increase performance., • Willing to think differently and adapt approach to achieve new successes within a tough but exciting competitive landscape., • Excellent partner management the ability to engage influence and hold to account the team peers and partners., • Ability to create launch plans and decision making to optimise the online customer experience.Our benefits, • Boots Retirement Savings Plan, • Discretionary annual bonus, • Generous employee discounts, • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child, • Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more., • Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme. Whats next If Successful Matthew will be in touch on next steps and to go through the process Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best. This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. Keywords Digital experience with a customer focussed approach and ability to drive Pharmacy and Health Services Online and on the App. To effectively manage and prioritise workload requests (ranging from ad hoc to long term) in order to deliver new projects and updates on time and to brief. Comfortable commercially; able to analyse financial and customer metrics; use data and insight to increase performance. Willing to think differently and adapt approach to achieve new successes within a tough but exciting competitive landscape. Required Experience: Manager Key Skills Digital Marketing,Marketing,Google Analytics,Growing Experience,Conversion Optimization,Google AdWords,Hybris,Magento,Account Management,SEO,E-Commerce,Analytics Employment Type : Full Time Experience: years Vacancy: 1