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Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Develop healthy customer/partner relationships.

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Requirement: Customer Success Manager. Customer Success Manager - Accountancy SaaS.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

We are looking for a Customer Success & Insights Manager to join the team. You will take full ownership of the customer success pipeline, blending business development, account management, data-driven insights, and close collaboration with product to drive growth and build durable client relationshi

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive value

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Senior/Principal Customer Success Manager. Motivated to drive outcomes for your customers, you see Customer success as your own.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

The Customer Success Manager (CSM) is responsible for ensuring Browzwear customers derive maximum value from their investment in our 3D fashion design software. Serve as the voice of the customer within Browzwear by providing feedback to Product, Engineering, and Customer Success teams. Customer Suc

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Our Customer Success team has grown significantly over the past year, driven by a relentless focus on customer value, low churn, and outstanding satisfaction. Customer Success team has on customers and the wider business. Customer Success Manager at Cezanne.

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs.

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

A fast-growing tech company in Greater London is seeking a Customer Success Manager to drive revenue growth and build relationships with key clients. The ideal candidate has over 3 years of experience in a Customer Success or Account Management role, is fluent in English and Spanish, and possesses e

Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business. Accountable for the success of projects implementation for assigned contracts. During transition phases, the team will work closely with customers on the on-boarding

As part of the International Customer Success Team, you enable our customers to maximize their product experience by driving product adoption and growth opportunities at scale. Our Customer Success team follows the mission to maximize customer value in our everyday business. Customer Prioritization:

As a Customer Success Manager, you will:. Contribute to the refinement of Customer Success practices as our function grows. At ITRS, Customer Success is about being a trusted partner.

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Develop and maintain an internal Champion Network or Centre of Excellence within the customer’s organisation to help foster customer advocacy and facilitate customer tes

We’re looking for a Customer Success Manager (CSM) to help our customers get the most out of Duffel. You’ll own relationships, spot growth opportunities, and make sure our technology truly works for them, alongside Customer Success Engineers and Product Support Specialists. You’ll work closely

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. Leverage your Accounting / Controller background to deeply understand customer workflows and challenges.

We are seeking a data‑driven and customer‑focused Customer Success Manager to manage a portfolio of customers, primarily across North America. SaaS role (Customer Success, Account Management, AdTech, MarTech, or Cyber). You will combine proactive account management with analytical reviews, renew

The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. Proven success in a 1:many/tech touch/tech‑led Customer Success organization. This is a relatively new team at LaunchDarkly,

Treat customer success as a product at BitGo, improving and iterating on the internal and external customer experiences. We are seeking a Customer Success who will be responsible for generating new revenue opportunities and driving the strategy of our client relationships, improving the adoption and

Maintain accurate customer data and success plans in CRM and Customer Success platforms. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. B2B software roles; 3+ years in Cus

Customer Experience: Provide a high‑quality experience to our customers on a day‑to‑day basis. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list—all

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntas

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

An innovative tech company in the United Kingdom is seeking a Manager, Customer Success to lead the EMEA team in enhancing customer experiences. Ideal candidates have extensive experience in SaaS environments, proven leadership skills, and a strong background in customer lifecycle management.

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class cus

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A global technology firm in London is seeking a Customer Success Manager who will work with enterprise clients to maximize product adoption and satisfaction. Ideal candidates should have over 4 years of experience in customer advocacy or related fields and be proficient with CRM software.

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. We’re seeking a commercially minded, consultative, and relationship-driven Senior Customer Success Manager to own and grow a

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Customer Success will be a newly created fu

Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our clients’ success and satisfaction. Feedback Collection: Gather custome

An innovative EdTech company is seeking a talented junior customer success manager to ensure exceptional customer engagement.

Customer Success Manager, EMEA. Manage the sales process from initial contact to contract negotiation and signing, ensuring a seamless handoff to the Customer Success team. Some experience in a sales focused Customer Success role a plus.

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

A leading company in security automation is seeking a Customer Success Manager in the UK to enhance customer experience and retention. The ideal candidate will have over 5 years in B2B software roles, focusing on managing large enterprise customers.

Desirable) Customer Success Experience. You’ll need to balance the customer mindset with the commercial acumen - being a customer advocate whilst upholding the technical road map. Transitioning some of First AML’s legacy customers to our Source.

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic department at Canoni

Experience in a customer-facing role (Customer Success, Account Management, Implementation or similar) in healthcare or SaaS. This is a full-time on-site role for a Customer Success Manager ideally in London or midlands based, working from home. Customer Success & Optimisation.

A prominent EV solutions company based in the UK seeks a Customer Success Manager to manage enterprise accounts across Germany and the UK. The ideal candidate will have over 5 years of experience in Customer Success or Account Management, along with strong commercial instincts and proficiency in Ger