Customer success manager jobs in Liverpool - Page 19Create job alerts

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value

Senior Customer Success Manager role at Curvestone AI. Join to apply for the position and help shape customer success at Curvestone. Technical Interview: Discussion with the Head of Customer Success.

Customer Success teams as the customer‑facing leader responsible for the management of successful Customer Success operations within a Platform (or Software) as a Service (PaaS or SaaS) business. Strong experience with customer onboarding and customer success metrics. As a Senior Manager within Cu

Customer Success Manager proactively builds clear advice, supports our customers in their growth and ensures that they are satisfied with our solution. Principal/Stheta Senior Customer Success Manager. At least 4/5 years of experience in a account management, technical sales, commercial customer suc

Customer Success & Marketing Manager. Experience in marketing, customer success, or client engagement roles. Anaglyph and supporting both marketing and customer success objectives.

The Customer Success team within Signature Success is looking for a driven and customer‑focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest‑profile customers. Senior Customer Success Manager, Sales/Service Clouds. Ability to explain c

Senior Customer Success Manager – United Kingdom. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Working as part of the sales team to discover and map the often unsaid, needs/pain of the customer.

Customer‑centric mindset - put the customer’s needs first, actively seek feedback, and continuously strive to improve the customer’s experience with the product or service. A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli

Senior Customer Success Manager Job Description. Customer Success Manager (CSM). You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure

Ideal candidates will have experience in Customer Success within a B2B SaaS environment and a strong understanding of customer success metrics. A technology and advisory firm in the United Kingdom is seeking a Senior Customer Success Manager to manage key Enterprise accounts. This position offers a

Over time, Customer Success Managers will also develop an expert understanding of the Foodsteps products, roadmap, methodology and capabilities, and be able to coordinate customer success in a fast changing product environment. Foodsteps is hiring a commercially‑minded Customer Success Manager to

A technology company is seeking a Senior Customer Success Manager to join their Enterprise Solutions team, serving as a trusted advisor to major enterprises. This remote role focuses on fostering relationships, guiding customers on API strategies, and managing high-value accounts. Candidates should

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. This includes developing and executing the global Customer Success strategy, managing a team of individual c

As a Senior Customer Success Manager (CSM) reporting directly to the Director of Customer Success you wont just manage accounts youll be a strategic leader and a trusted partner to our customers helping them achieve lasting success. You will define what world-class customer success means at Athennia

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. You’ll act as the customer’s champion, aligning their goals with Seeq’s solutions, driving adoption, and ensuring seamless renewals an

The Senior Customer Success Manager is critical to the success of our business and by working with a portfolio of merchants, you will make an immediate impact by building long term relationships with key stakeholders and helping them to drive business results utilizing subscriptions. Recharge is loo

We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting‑edge solutions that help create a safer world and stop money from ending up in the hands of criminals.

Senior Technical Customer Success Manager. Excellent relationship-building skills: You care deeply about delighting customers. Working closely with Product Managers and AI Engineers on prototyping.

Senior Customer Success Manager - MarTech. They are now looking for a Senior Customer Success Manager to take ownership of a portfolio of established UK accounts. Following another strong year of growth, they are continuing to scale their Customer Success function and are seeking top talent to help

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Four (Deloitte, KPMG, PwC, EY). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. Senior Customer Succe

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-speci

Working on our product data feed management solution, we are seeking highly organised and technically savvy Senior Customer Success Managers who are driven to deliver results, demonstrate value, and drive customer retention. A senior customer success manager with at least 1 year of experience in a s

Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product. By building relationships and proactively engaging with our customers, you will be helping to improve our overall customer retention, secure our future pipeline

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. Customer Success Manager - Implementation (Talent Pool). Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). As the architects of the AI-powered Resolution Platform, we’re resetting the standard for what customer service—and customer success—ca

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Senior Customer Success Manager. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Customer Success Management or Service Delivery Management.

A leading marketing solutions provider is seeking a Senior Customer Success Manager to manage a portfolio of established UK accounts. In this remote role, the successful candidate will foster long-term customer relationships, drive account renewals, and identify upsell opportunities. Ideal candidate

As Senior Customer Success Manager you will own strategic enterprise accounts and shape the future of Customer Success at Curvestone. Senior Customer Success Manager – Curvestone – Startup. Customer Success experience in Enterprise SaaS (B2B).

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. That is why, as we are growing our customer portfolio, SecuTix is now expanding our Customer Success team. Leading the team to provide strategic guidance to SecuTix customers to

Must Have:* 5+ years’ experience in a customer facing role* Experience in a Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services role* Experience with large enterprise customers in a SaaS revenue model* **Track recor

As a Senior Manager you will:** Lead by example to deliver a quality customer experience by acting as an executive sponsor for a select number of key strategic accounts and managing high-stakes customer escalations. Positively challenge the status quo and champion new ideas to improve the Customer S

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager. Director, Customer Success Manager, Enterprise, Actimize.

This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers across the organization. Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by provi

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit