Customer success jobs in Manchester - Page 8Create job alerts

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Previous experience in a customer success, software training, consultancy, presales, customer experience position. Experience Required: Customer Success Manager.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. You can work with customers to deliver exceptional experiences and outcomes. Lead, shape, and elevate the customer experience across all touchpoints.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Customer Success Executive Lead) - Executive role reporting directly to the CEOA Customer Success Executive Lead (Customer Success Executive Lead, ERP Customer Success Executive Lead, ERP Custo

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

A fast-growing AI company in Greater London is seeking a Customer Success Manager who will focus on revenue growth through upselling and renewals while establishing strong relationships with clients. Ideal candidates should have over 3 years of experience in customer success or account management, a

A leading tech company is looking for a Customer Success Representative to manage the post-sales lifecycle for a global client base. This remote position requires strong technical customer-facing experience and excellent communication skills. The CSR will facilitate onboarding, ensure customer value

You have at least 3 years of relevant experience in Customer Success and/or Sales and/or Project Management in a fast‑paced tech company. Senior Customer Success Manager/Account Manager. Act as a consultant to some of our highest-tier customers; building CSPs, monitoring value realisation and prep

Customer Success or Technical Account Management at a B2B SaaS company. We’re hiring a Customer Success Manager (CSM) to own the full post‑sale journey—from onboarding through adoption, renewals, and expansion. Customer Success Manager (Hybrid – North of Manchester).

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. The Enterprise Customer Success Manager will be responsible for

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Ideals is a global

A leading software development scale‑up in London is seeking a Core Customer Success Team Manager to drive revenue growth and enhance client relationships. In this role, you will coach a passionate team, focusing on customer success and commercial outcomes within a fast-paced environment. Ideal ca

The Mid‑Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross‑functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do fro

Mentors junior Customer Success ManagersEnsures Customer Success and Reference-ability:* Gather customer feedback by playing an active role in the NPS customer survey activities by encouraging customer feedback, assessing results, and developing measurable closed loop action plans. It is expecte

HubSpot is looking for a UK/I Customer Success Manager who is interested in using creativity to solve problems, build long‑term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each o

The ideal candidate will have over 3 years of experience in a Customer Success role, with exceptional communication skills and a customer-focused mindset. A fast-growing AI company in Greater London is seeking an experienced Customer Success Manager.

Candidates should have 2-3 years of experience in customer success and be adept at relationship management. A leading AI search company in London is seeking a Senior Customer Success Manager. The role requires fluency in English and Arabic and involves driving customer adoption and retention while p

As Senior Customer Success Manager here you will lead the Customer Success function, managing a small team of Customer Success Specialists, and drive long term client value and retention. Develop the Customer Success strategy, ensuring alignment with company objectives and customer value goals. Lead

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned need

A leading AI-driven commerce company in London seeks a Customer Success Manager to manage customer portfolios, ensuring engagement and satisfaction. The role involves building strong relationships with stakeholders, aligning product usage with customer goals, conducting service reviews, and identify

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

As a Scaled Customer Success Manager, you will work with a wide range of innovative and impressive customers across all segments to deliver customer success at scale. Document customer use cases and contribute to customer holistic account/success plans. You have 5+ years of direct client management

We are looking for a Customer Success Manager who will be responsible for managing a portfolio of customers within our customer success framework. Understand customer goals and align product usage to maximize value, driving the creation and execution of success plans and customer scorecards. This ro

A leading HR technology firm is seeking a Senior Customer Success Manager in Manchester to strengthen client relationships and drive customer retention in the HR tech space. Ideal candidates should have proven experience in customer success, exceptional communication skills, and the ability to inter

As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product adoption, and satisfaction across VA Insights and VA on Pro. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing busines

A leading technology and advisory firm in Greater London is seeking a Customer Success Manager to drive exceptional client experiences. The ideal candidate will have demonstrable experience in customer success within a B2B SaaS environment and a track record of achieving high retention rates. Join a

A leading software solutions provider in London is seeking a Customer Success Manager to nurture customer relationships and ensure they achieve their goals using the company's solutions. Candidates should have 3-5 years of customer service experience in a fast-paced environment and preferably hold a

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

A fast-growing SaaS business in the United Kingdom is seeking a Senior Customer Success Manager to drive customer value, retention, and expansion. This role involves building long-term relationships with customers, managing renewals, and acting as a trusted advisor across the customer portfolio. Ide

A leading financial services company in Greater London seeks a Customer Success Leader to manage the Global Customer Success Team. The successful candidate will unlock value across the customer journey, drive growth and retention, and support product adoption.

As the founding Customer Success hire (Employee #1 or #2), you will own the entire customer journey for senior property professionals at major commercial real estate firms. Customer Success / Strategic Account Manager. Lead the end-to-end customer journey, from conducting high-touch onboarding and i

A leading technology firm in Greater London seeks an experienced Senior Customer Success Manager to empower customers through AI-driven solutions. The ideal candidate has over 5 years in a client-facing role within the AI or SaaS sectors, possesses strong communication skills, and a passion for cust

Contribute to a data-led approach across customer success, marketing, and growth. Customer success and account management - 35%. Use data to drive customer success.

A technology solutions provider is seeking a Customer Success Manager to nurture client relationships and drive the successful adoption of their technology solutions. The ideal candidate should have experience in customer success and construction, along with a valid UK driving license. With a focus

We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. Customer Success, Account Management, Inside Sales, or a relationship‑driven commercial role. Breeders are central to the success of Pets4Homes.

A leading technology company in the UK is seeking a Customer Success Manager to drive success in the Defence sector. The role involves managing relationships, supporting customer success, and identifying new opportunities within Defence accounts.

A textile manufacturing company in Manchester is seeking an entry-level customer service representative. In this full-time role, you will interact with customers, understand their product needs, and support account management. Applicants should possess strong communication, organizational, and custo

As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions. Own and nurture a portfolio of commercial customers, ensuring long‑term success. Mainta

Design success plans with clear objectives and KPIs for each customer. Mentor a team of 2 Customer Success Managers (CSMs) in the UK, providing guidance and support to achieve regional goals. Commercial customer success and account management best practice.

A leading marketing agency in Greater London is looking for a Customer Success Manager to oversee client relationships within the Digital Technology sector. The ideal candidate should have experience in Customer Success or Account Management and strong stakeholder management skills.

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

The ideal candidate will provide technical guidance throughout the customer journey, ensuring successful platform adoption. With over 3 years of experience in customer-facing roles and strong knowledge of cloud services and security best practices, you will collaborate closely with various teams to

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. You have proven experience in Customer Success or Accou

Collaborate with Customer Support Engineers and Customer Platform Architect to ensure seamless communication and delivery in response to deployment and support tickets. Work closely with Customer Support Engineers (CSEs), Customer Platform Architect (CPA), Sales, Product, and Engineering teams. Expe

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. This is a hybrid, full-t