Customer success jobs in Manchester - Page 9Create job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Monitor customer health and proactively address risks or dissatisfaction. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

A tech-focused company in Greater London is seeking an Implementation Architect to serve as a Customer Success Manager.

A leading crypto services company based in Greater London is searching for an experienced Customer Success Manager to enhance customer satisfaction and retention. This role requires 3-5 years of relevant experience in the fintech SaaS space, with a strong focus on customer success metrics.

A technology firm in Greater London is seeking a Customer Success Manager (EMEA) to guide customers through their post-sales journey. A successful candidate will have 3-5 years of experience in Customer Success or Account Management and be skilled in communication and problem-solving. This position

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. Become a power user of Stacks, able to guide customers through best practices, troubleshoot issues, and ensure seamless implementation.

The successful candidate will drive revenue growth by embedding commercial thinking and developing a proactive Customer Success function. This role offers a unique opportunity to shape the future of Customer Success in a rapidly expanding company. A fast-growing visitor attraction partner in Greater

A leading technology company in the UK is seeking a Customer Success Manager to take ownership of post-sale client relationships, ensuring they achieve their desired outcomes and driving retention.

A leading SaaS solutions firm in Greater London is looking for a Customer Success Manager to strengthen customer relationships and ensure clients maximize value from their pricing solutions. Ideal candidates should have 3-5 years in customer success with experience in enterprise-level accounts and s

A leading technology recruitment agency is seeking a Customer Success Manager to foster strong relationships with clients in a hybrid work setup. The role involves collaborating with both SMEs and enterprise customers to deliver maximum value from the SaaS platform.

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

A leading FinTech company in Greater London is looking for a Customer Success Support professional to enhance the client experience. Strong communication and organizational skills are essential for success.

Board is looking for a dynamic candidate who has a proven customer success experience to support Board customers on their journey from prospects to active users and on to lifelong advocates of Board solutions. You know how to curate plans for customers that drive successful deployment, user adoption

Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. As a Majors Customer Success Manager, you’ll play a critical role in guiding o

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while s

The ideal candidate will have excellent communication skills, problem-solving abilities, and experience in a customer service role. A utilities consultancy is seeking a Customer Service Advisor in London. You will deliver exceptional customer service, support contract operations, and handle inquirie

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. As the Customer Success Team Lead (EMEA), you will play a critical role in shaping the future of our

The successful candidate will ensure compliance, excellent customer service, and the smooth delivery of all homeownership processes, including sales, staircasing, permissions, and statutory purchase schemes. Ability to deliver a high-quality service with a strong customer focus. This pivotal role in

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Resolve on-going customer issues, acting as true partner for them. Collaborate with the Sales team to expand customer accounts.

Opportunity to lead AI integration across customer success and marketing. You’ll lead customer onboarding, manage structured pricing data, and drive customer engagement. Customer Success or similar role.

A leading tech company in Greater London is searching for a passionate Customer Success Manager. You will manage complex onboarding, develop strategic initiatives, and analyze success metrics while influencing stakeholders.

The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. At Comply, our customers’ success is our suc

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands. The role focuses on managing client relationships, driving revenue growth, and ensuring successful execution of marketing strategies.

The CSM II will perform hands‑on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long‑term satisfaction. Renew and grow a set of customer accounts by proactively ant

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

Provide insight into customer challenges, feeding into our Customer Success Leads/Value Stream to help to implement service improvement. Drive and improve customer satisfaction and value enhancement through a customer‑first/low customer effort approach at all times. Excellent customer success/serv

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Minimum 5 years’ experience leading Customer Success or Customer Support teams operating across multiple locations. Drive engagement, retention, and progr

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Backed by serious investment and on a journey to optimise their customer journey!. They’ll admit to being behind the curve on optimal customer centricity, so you’ll have real autonomy and auth

Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Build and execute structured Success Plans aligned to customer KPIs. If you are commercially sharp, customer‑focused and ready to grow within a scaling SaaS business, we would love to hear from you.

A leading customer solutions provider in the UK seeks a Customer Success Manager to enhance client management and support functions. This pivotal role focuses on transforming customer service delivery and requires extensive leadership experience in customer experience or contact centre operations. T

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers. Continuously assess and improve customer success processes and workflows. Proven experience as senior/key/strategic customer success consultant or in a similar role within the localizat

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, understanding that data quality is fundamental to customer success. As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the

The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. The team is responsible for implementation, ongoing optimisation

A technology solutions firm in the United Kingdom is seeking a Director – Customer Success to lead enterprise retail accounts and ensure successful technology transformations.

A technology firm in the East Midlands is looking for a Customer Success Advocate to enhance customer satisfaction by managing relationships and ensuring the adoption of automation solutions. You will monitor customer health metrics and proactively address issues to improve retention and loyalty. Th

A leading AI solutions provider is seeking a Customer Success Manager to join their EMEA team. The ideal candidate will have over 5 years of experience in customer success, technical fluency in AI concepts, and a passion for social impact work.

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

A SaaS company in the United Kingdom is looking for a Customer Success Lead to manage key customer relationships and help shape the Customer Success function. You will own Tier 1 accounts, driving adoption and expansion while mentoring the Customer Success Managers.

A leading SaaS company in East Midlands seeks a Head of Customer Success to drive customer retention, develop engagement strategies, and lead a focused team. The role demands a customer-centric mindset, strong communication, and strategic thinking to build long-term relationships and deliver measura

We’re looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer Experience team. Data‑driven approach to customer success, with experience leveraging usage data and success metrics to inform strategies. Familiarity with Customer Suc

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. The role focuses on ensuring the success of European clients by managing account renewals and driving customer satisfaction. Ideal candidates have over 5 years of experience in customer success and

A leading EV solutions provider is seeking a Customer Success Manager for Europe to enhance the customer journey from onboarding to value realization. Ideal candidates will have 5+ years in Customer Success within a B2B SaaS environment with a strong grasp of software configuration. The role involve