Client Accountant – Team Leader
hace 15 días
Birmingham
About the Business A fantastic opportunity to be a Client Accountant Team Leader for a worldwide property business located in Birmingham City Centre who great flexibility with their hours, while working hybrid with only 2 days in the office a week. In this role you will become the ‘face of accounts’ and drive professional development in your team. Main Duties: Clients & Service Delivery • Deliver accurate, high-quality accounting services within agreed deadlines, KPIs, and SLAs, including service charge year-end processes., • Produce and present insightful financial reports for clients, property managers, and stakeholders, managing expectations and supporting decision-making., • Act as the primary accounting contact for clients and Property Managers, handling complex queries, financial analysis, and escalation issues., • Support Property Accountants as a technical escalation point, ensuring continuity and consistency of service delivery., • Use data insights to reduce queries, improve automation, and enhance overall client experience., • Monitor and validate outputs from offshore teams and internal accountants to maintain quality standards., • Lead onboarding, offboarding, and mobilisation/demobilisation activities for client portfolios, ensuring effective knowledge transfer., • Identify process issues, conduct root cause analysis, and implement improvements to prevent recurrence and drive performance., • Build and maintain strong relationships with internal stakeholders, including Property and Facilities Managers., • Act as a key contact for business unit leads within Surveying Asset Services where required., • Deliver structured training and ongoing support to Property Accountants in line with agreed development plans. The role is hybrid, based in Birmingham City Centre. The company operate from a contemporary office, where you will be spending time with your supportive team and managers 2 days a week. The business is very flexible in its working hours, supporting your personal work-life balance. What We Are Looking For The ideal candidate will have: • Minimum of 3 years in Property Client Accounting role, • Client-facing experience, • Outgoing, confident personality with commercial mindset, • Team management is a benefit & desire to lead a team, • Join a global business with great progression opportunity, • Hybrid working with 2 days in the office a week, • Flexible hours, • Supportive team and managers We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly. Ref: VL67869