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This position offers hands-on experience in client service and operational delivery within a vibrant environment.

A leading logistics firm is seeking a Client Liaison Supervisor to manage client relationships and oversee logistics service delivery in Marston Green. This role requires a proactive approach to ensure service excellence and compliance with service agreements.

We are looking for a hands on IT Service Desk Manager who wants to combine technical expertise with team leadership. As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous im

A local government service in Oldbury is seeking a Transport Supervisor to oversee daily operations of their transport service for vulnerable adults. The role involves supervising staff, managing schedules, and ensuring safe transport delivery.

The Customer Service Manager will support the delivery of the customer service framework, delivering documentation and training guides whilst ensuring operational duties are carried out to ensure a safe, inclusive and memorable experience for all customers. The Customer Service Manager will work alo

Matron – In‑Patient Services (9‑month secondment).An exciting opportunity has arisen to join our Trust as a Matron for In‑Patient Services on a 9‑month secondment.This senior leadership role will provide strong professional/operational leadership and influence service delivery at a strateg

Undertaking reactive assignments and investigations of relevant fraud cases, as required and attending Audit Committees and other client meetings to present findings and client support as required. Maintaining RSM's high level of service and values, taking responsibility for ensuring timely delivery

A youth justice service organization in Birmingham is seeking a Senior Education Training and Employment (ETE) Intervention Worker to oversee service delivery and manage teams. This role requires a strong background in youth justice and leadership skills.

Experience in working in relationship focused roles, ideally having previously held a Business Relationship Manager/ Business Partner role elsewhere. The Business Relationship Manager (BRM) operates across the Delivery & Operations and Service Excellence teams, playing a leading role within whilst c

The Service Delivery Manager (SDM) is responsible for building and maintaining strong customer relationships and improving services to maintain customer satisfaction and retention. Service Delivery Manager (SDM). Co‑ordination and execution of monthly, quarterly, and annual Service Review Meetings

A leading service provider in the UK is seeking a Service Delivery Manager to enhance customer satisfaction and maintain contractual obligations. The ideal candidate will have a background in customer service, particularly in healthcare, and will demonstrate strong relationship management skills. Th

As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. When appropriate, seeks opportunities to add value to the customer and build customer

This role involves providing high-quality business support, organising meetings, and handling administrative tasks to ensure optimal service delivery. A national recruitment agency is seeking a Business Support Administrator based in Birmingham. This position presents an opportunity to contribute to

Competitive salary ranges from £55,000 to £68,000 per annum, with a comprehensive benefits package. A public sector organization in Birmingham is seeking a Head of IT to oversee the IT department and ensure smooth technology service delivery. This role involves developing IT strategies, managing b

A leading mobility engineering company is seeking a Regional Integration Engineer in Birmingham. This role involves providing engineering leadership across service contracts, coordinating D/FRACAS activities, and managing engineering elements of contract delivery. The ideal candidate will possess st

A leading technology company in Birmingham seeks a technical support specialist to engage with partners and ensure high-quality solutions throughout the customer journey. This position offers a chance to significantly impact customer satisfaction and technical service delivery.

A leading accident repair specialist in Wednesbury is seeking a proactive Customer Services Advisor to enhance their customer service delivery. As the first point of contact, you'll manage customer queries, arrange vehicle collections and deliveries, and ensure documentation is accurate.

In this role, you will lead social work assessments, create child-focused plans, and ensure outstanding service delivery.

Service Delivery process but the overall strategy for Service Delivery). Oversee and manage the deployment of new product solutions (across process, service delivery, technology, and data) and improvements in relation to the Talent Service Delivery function. Work across the Talent Delivery team –

Responsibilities include client liaison, onboarding new clients, and updating client information systems. This role is essential for providing support to clients and ensuring quality service delivery.

A leading higher education institution based in Birmingham is seeking a Knowledge Management Professional to lead the development of a robust operational knowledge framework. You will ensure that service teams have access to accurate knowledge, driving consistent delivery of high-quality services.

Manage all services and work closely with the account team to manage budget targets for Hard Services. Extensive knowledge of Hard FM & Technical Compliance Delivery in critical services environment. A UK Recognised and relevant technical qualifications in Building Services or any other hard service

The successful candidate will ensure the seamless, cost-effective, and efficient delivery of IT services to meet business needs, driving operational excellence and user satisfaction. This role involves leading a team of IT professionals, managing offshore teams and service providers, and driving ser

A mental health service provider located in Walsall is searching for a Registered Manager to lead care delivery for individuals with mental health needs.

A leading wealth management firm in the United Kingdom is seeking a Client Relationship Team Manager to ensure high-quality service delivery for clients.

A leading telecommunications company is seeking a Work & Reward Services Senior Manager to lead operational delivery across various Reward and People Services.The role requires strong leadership across HR Operations, managing a large team while ensuring service excellence and compliance.Responsibili

We are looking to recruit a Customer Support Manager - Logistics on a permanent basis to join our National Distribution Centre based in the West Midlands (WS2 8DQ). Supports the delivery of high levels of customer service to TR Fastenings customers, ensuring VMI installations are managed to the stan

A leading automotive parts distributor in Walsall is seeking a Delivery Driver to ensure timely and efficient delivery of products within a 40-mile radius.

Every day at our Day Service offers new opportunities to make a meaningful difference. We’re seeking a skilled and committed manager to lead the delivery of inclusive, person-centred support.

Explore legal tech tools to enhance service delivery. Elevate is a global provider of consulting, technology, and services for law departments and law firms. Legal Delivery Centre (LDC) team.

Service Desk function, and have autonomy to challenge, redesign, and improve how services are delivered. IT service management, people leadership, suppliers, and transformation delivery. IT Service & Digital Transformation Manager.

Experience managing successful service delivery using SLAs, KPIs, proactive engagement, escalation management, and regular Service Reviews. We're Hiring - Service Delivery Manager. With commercial awareness and a focus on aligning service delivery to business needs, you will play a pivotal role in s

This role leads the technical pre‑sales function to drive revenue growth across strategic vendor portfolios. Responsibilities include managing key vendor relationships, offering oversight of technical sales engagements, and ensuring high-quality service delivery. The ideal candidate should have a

Sanctuary Supported Living is delighted to be recruiting for a Housing Support Assistant across the Birmingham area. Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced housing management service. Some experience in the use of

You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operatio

In this role, you will lead a team and ensure exceptional service delivery while managing a significant caseload. A prominent financial services organization is seeking a Team Underwriting Manager for their Birmingham office.

A legal firm is seeking a legal assistant to manage administrative tasks related to nonjudicial foreclosure processes. This role encompasses drafting legal documents, maintaining client communications, and ensuring effective service delivery, all while collaborating with a multi-disciplinary team.

An excellent opportunity has arisen for an individual to join our busy Business Support Team on a part‑time basis working 25 hours per week to assist in the provision and delivery of a high quality transactional and customer service to support the Joint Legal Services Department of Staffordshire &

Deliver a professional financial service to charities where the council is trustee including provision of advice to trustees and attendance at charity meetings. Assisting with the delivery of the Section 151 Officer’s statutory responsibilities in support of the Council’s operating model. To ide

A leading engineering firm in Birmingham is seeking a Regional Integration Engineer to provide engineering leadership and ensure contract compliance across customer service contracts. This role involves coordinating D/FRACAS activities and managing engineering support services while maintaining stro

Acorns Children’s Hospice is seeking a Clinical Stock & Equipment Manager to support the effective operation of our three hospices by overseeing the essential clinical stock, supplies and equipment required for daily service delivery. Draw on existing experience to manage a multi-site clinical sto

Senior Service Delivery Manager. Monitor service delivery performance, ensuring KPIs and contractual obligations are met. Proven experience in service delivery, account management, or client relationship roles — ideally within logistics, distribution, or supply chain.

As an Assistant Gym Manager at PureGym you will support the Gym manager in leading a team of fitness professionals, ensure high-quality service delivery, and contribute to the growth and retention of our membership base. Join the UK’s number one fitness brand and favourite gym as an Assistant Gym

This position offers an exciting opportunity to impact various stakeholders and improve service delivery. Candidates must have extensive experience in business transformation, strong leadership and program management skills, and knowledge of project management methodologies.

Clean Water Network Modellers/ Engineers page is loaded## Clean Water Network Modellers/ Engineerslocations: GB. Due to continued growth in the workload of our successful Water business, we seek to recruit Clean Water Modeller/Engineers across our UK offices to support of our service delivery to s

A leading facilities management company is seeking a Senior Operations Manager in Birmingham.This role involves managing multiple manned guarding contracts, ensuring quality service delivery, and maintaining strong client relations.The candidate should have extensive experience in contract managemen

A leading technology solutions firm in the UK is seeking an AI and Automation Workflow Architect to design and implement AI-powered workflows that enhance customer experience.This role involves collaborating with various teams to improve service delivery and integrating innovative solutions.The idea

A leading managed services provider in Cheswick Green is searching for a Service Delivery Manager to enhance customer satisfaction and service improvement. Ideal candidates will have ITIL V4 certification and at least 2 years in service management within the IT or telecoms sector.