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About Heard Heard is a new smashed burger concept from two Michelin-starred chef Jordan Bailey, created to take an everyday classic and make it exceptional. After years in fine dining, Jordan brings chef-level skill, bold flavour, and premium ingredients to smash burgers - served fast and without compromise. Following a year touring the UK’s biggest events, Heard has landed in Borough with its first restaurant, pairing signature burgers and beef salt fries with low-intervention wines and local craft beers. Heard is on a mission to redefine fast-casual dining. Role Overview As Assistant manager, you’ll be the right hand of the general manager- leading the team, ensuring exceptional guest experiences, and driving performance across service, operations and financials. You’ll set the tone for energy, quality, and culture every shift, working closely with central teams to bring the Heard vision to life. Key Responsibilities Lead the team to consistently deliver high-energy, high-quality service with speed, warmth, and precision. Build, coach and retain a high-performing team who embody Heard’s values. Own daily briefings and ensure everyone is aligned on service standards, product knowledge, and goals. Create a welcoming, professional environment where guests and staff feel genuinely cared for. Collaborate with the culinary, ops and marketing teams to improve performance, guest experience, and site-level execution. What You’ll Bring Proven experience Excellent leadership and coaching skills - you know how to get the best out of a team. Strong proven understanding of hospitality operations - confident with P&L, stock, scheduling, and compliance. Calm under pressure, solutions-focused, and obsessed with delivering great What We Offer £40,000 - 45,000 per annum including service charge (DOE) 5.6 weeks paid holiday (inclusive of public holidays) Free meals during shifts Staff discounts and socials Direct involvement in shaping one of London’s most exciting food brands Ongoing training and internal progression opportunities Why Work With Us Career Progression - Clear pathways and internal promotion opportunities Competitive Compensation - Competitive pay and transparent tronc Work-Life Balance - Respectful rota planning and fair scheduling Development Opportunities - Ongoing learning and leadership exposure Inclusive Culture - Diverse, welcoming, and people-first environment
Key Responsibilities: Management & Leadership Manage a team that includes machine operators and a quality controller. Recruit and train machinists for the production line. Monitor employee performance, provide feedback and conduct regular performance evaluations. Organise and lead training days for the team. Ensure a great team dynamic, motivating everyone to meet deadlines and work collaboratively. Production & Quality Control Oversee the day-to-day operations of the studio, including managing sampling and production schedules. Ensure samples and production orders are made to the highest quality standards, on time, and within budget. Check in-line quality to ensure consistency in production and finished garments. Resolve any construction issues at the PPS (Pre-Production Sample) stage. Implement and maintain quality control standards, ensuring all products meet customer specifications and industry regulations. Operational Excellence Monitor production processes to identify and implement opportunities for improvement. Ensure all bundles sent to machinists have the correct trims and materials to prevent lost time. Conduct regular housekeeping to maintain a tidy and organised studio floor. Plan and allocate resources efficiently to optimise production schedules. Select, maintain and organise the repair of all equipment and machinery. Accountability: You will be directly accountable for: The timely completion and delivery of all project deadlines. The consistent quality of all products. Controlling garment production costs. Minimising the number of repairs and recuts. Ensuring all health and safety guidelines are followed. Qualifications: At least 15 years of experience in garment manufacturing. Extensive knowledge of garment production processes, from machinery to construction. Proven leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities to identify and resolve production issues. The ability to work under pressure and meet tight deadlines. Knowledge of lean manufacturing principles is a bonus. You will report to the Operations Manager. Day-to-Day Tasks Management & Leadership Walk the atelier floor regularly to monitor staff performance. Provide clear and accurate information to machinists. Communicate with senior management about production progress and challenges. Review workers' performance and identify training needs. Production & Quality Control Make high-quality samples and PPS (Pre-Production Samples) on time and within budget. Monitor production processes to ensure efficiency. Implement and maintain quality standards on all products. Check garments for any quality issues before they leave the studio. Resolve any construction issues that arise during the PPS stage. Ensure machinists have the correct trims and materials. Operational Planning Plan and organise your day and week to manage competing priorities. Select the right resources for each operation to maximise efficiency. Be proactive in identifying and resolving production issues before they cause delays. Ensure all team members adhere to health and safety guidelines. Take responsibility for the maintenance and repair of all studio equipment and machinery. Success Metrics The Floor Manager's day is a dynamic blend of planning, hands-on problem-solving, and team leadership to ensure the atelier runs smoothly. Planning: You’ll work with the Operations Manager to plan the upcoming week's workload, with a focus on preparing the next day's schedule the day before. Problem-Solving: You'll be actively involved on the floor, providing guidance and showing machinists how to efficiently work through any technical challenges that arise with a specific style. Efficiency: You’ll be continuously monitoring production times, communicating budgeted hours to the team and keeping work on track to prevent projects from running over time. Quality: You'll conduct regular quality checks to identify potential issues early. You'll also work directly with the Quality Controller to ensure all garments meet our standards and get machinists to rectify any issues immediately. Manage Machinists: You’ll conduct performance reviews, offer training where needed and keep management informed on the team's progress. What Success Looks Like Success in this role is not just about meeting deadlines; it's about fostering a high-performing, efficient, and collaborative environment. Financial Performance: The overall budgeted time for each style is consistently met or beaten, leading to improved profitability. Increased Output: Items move through the studio quickly, allowing the team to increase output without sacrificing quality. Quality & Accountability: The number of repairs is minimised, and the team takes ownership of fixing any issues on their own time. Team Synergy: Everyone works together toward the same goals, actively helping each other out. Organisational Excellence: The atelier operates as a highly efficient and organised environment, reflecting a clear sense of order and purpose.
Sky Garden is a high quality, high volume venue looking for an experienced super star to join our team! We are looking for for great people to join our team running the Sky Garden Bars in the daytime. This position requires working pretty much in every position that hospitality has to offer. From being a Barista in the morning to a Cocktail Bartender in the afternoon. If you think that's you then don't hesitate and get in touch now! Requirements: -Minimum 6 months working as a barista/bartender in a similar daytime/retail environment. -Good knowledge of cocktails -Good Barista skills -Availability to work early mornings and weekends. The Benefits & Your Career ahead -Amazing training opportunities, management development program, apprenticeship scheme etc. -40% discount across all our restaurants and bars. -Paid food allowance. -Excellent career development opportunities including a personalised development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Retail Assistant at Sky Garden managed by RHC.
Join the team behind Sabor as we launch Legado – a bold new Spanish restaurant opening summer 2025 in Shoreditch, in partnership with JKS Restaurants. We’re looking for passionate Chef de Parties to be part of this exciting new chapter in East London’s culinary scene. This is your chance to work with one of the UK’s leading Spanish chefs, Nieves Barragán Mohacho, showcasing the depth and diversity of regional Spanish cuisine. What we’re looking for: • Experience in fast-paced, high-quality kitchens at CDP level or above, • Josper grill experience a bonus, • Passion, creativity, and attention to detail, • Eagerness to grow and learn Our benefits: • Up to 50% off dining across JKS restaurants, • Gym discounts, early wage access, and wellbeing support, • Personalised training & development plans, • Career progression in a fast-growing group, • A supportive, inclusive team culture Apply now to be part of something special – this is your Legado.
Role Overview We are seeking a highly organised, detail-oriented Construction Project Manager to oversee and manage construction projects from initiation to completion. This role requires exceptional leadership, strong technical knowledge, and the ability to coordinate teams, contractors, and stakeholders to achieve outstanding results. Key Responsibilities Plan, manage, and deliver construction projects within agreed timelines, budgets, and quality standards. Liaise with clients, architects, engineers, and subcontractors to ensure smooth project execution. Prepare project programmes, schedules, and resource plans. Conduct regular site inspections to monitor progress, quality, and compliance with safety regulations. Manage procurement processes, including materials, equipment, and subcontractor services. Identify and mitigate project risks and resolve issues promptly. Maintain accurate project documentation, reports, and progress updates for stakeholders. Requirements Proven experience as a Construction Project Manager or similar role within the construction industry. Strong understanding of construction processes, building codes, and health & safety regulations. Excellent leadership, communication, and organisational skills. Ability to work under pressure and manage multiple projects simultaneously. Proficiency in project management software and Microsoft Office Suite. Relevant degree or diploma in Construction Management, Civil Engineering, or related field (preferred). Why Join EarthMates? A supportive and collaborative team environment. Opportunities for professional growth and development. The chance to work on diverse and impactful construction projects. Commitment to sustainable and ethical building practices. Location: [Insert Location] Salary: Competitive, based on experience Contract Type: Full-time
Meaa is growing fast, and our kitchen is where the real magic happens. We’re on the lookout for a skilled and energetic Line Cook who loves bold flavors, fast service, and a good rush! If you’re a team player who takes pride in plating perfection, we want you on our line. What You’ll Do: Cook and prepare dishes with precision and passion Keep your station clean, organized, and prepped for service Work in sync with the team during busy brunch and dinner hours Help maintain high standards of food safety and kitchen hygiene What We’re Looking For: Experience as a line cook in a fast-paced kitchen Strong attention to detail and love for Mediterranean flavors Ability to stay focused under pressure A collaborative, can-do attitude Why Join Meaa? Be part of a creative, energetic kitchen crew Competitive pay + staff meals Room to grow into senior kitchen roles If you’ve got a steady hand, a sharp knife, and a love for good food—we’d love to meet you! Job Types: Full-time, Part-time, Permanent, Temporary Pay: £11.44-£15.00 per hour Expected hours: 10 – 40 per week Benefits: Discounted or free food Employee discount Ability to commute/relocate: Whetstone N20: reliably commute or plan to relocate before starting work (required) Experience: Kitchen: 1 year (preferred) Work Location: In person
Company Overview St Mary’s Financial Consultants Limited (SMFC) is a London-based financial intermediary and business consultancy based in Greenwich, offering integrated services across mortgage referrals, accounting support, and commercial advisory. Since 2017, we have supported a diverse client base—including international professionals, entrepreneurs, and UK-based SMEs—through a bilingual, client-focused approach that prioritizes accessibility, efficiency, and trust. With a strong reputation among overseas and Chinese-speaking communities, we continue to expand our service offerings and digital engagement. We are currently seeking a skilled and analytical Actuary / Economist / Statistician to join our team. This role offers an exciting opportunity for a data-driven professional to apply advanced statistical, economic, and actuarial techniques to evaluate financial risks, forecast market trends, and support strategic decision-making. You will collaborate closely with consultants, financial planners, and business advisers to deliver rigorous analysis, develop predictive models, and translate complex findings into actionable insights that enhance our services and client outcomes. Key Responsibilities Gather, clean, and analyze large datasets from diverse sources to produce actionable insights that directly support informed business decisions and financial planning. Design, build, and implement advanced statistical models, algorithms, and predictive analytics to enhance operational efficiency and deliver measurable client value. Create clear, impactful charts, dashboards, and reports to present complex findings in an accessible way for both technical experts and non-technical stakeholders. Collaborate with consultants, marketing teams, and strategic planners to design experiments, measure results, and refine services for improved performance. Monitor market and operational data trends, verify data accuracy, and recommend evidence-based strategies to drive company growth and competitive positioning. We Offer Competitive annual salary of £38,000.00-£43,000.00 depending on experience Opportunity to join a growing boutique consultancy at the forefront of cross-border business advisory Convenient Canary Wharf office location in central London Inclusive, collaborative, and multicultural work environment Career growth through involvement in strategic, high-impact data projects influencing both UK and international markets
Benefits: Flexible schedule Flexitime Full job description Overview Seeking Part-Time Doctors & Prescriber Qualified Nurses to work in Luxury Clinic - Flexible Hours and Well Paid, Opportunity to build a strong clientele in beautiful space. We are seeking a skilled and compassionate Doctors & Prescriber Qualified Nurses with to join our team. In this role, you will provide high-quality aesthetic treatments and services to clients, ensuring their comfort and satisfaction throughout their experience. As an Aesthetic Nurse Practitioner OR Doctor you will utilise your clinical expertise to assess client needs, develop personalised treatment plans, and deliver a range of aesthetic procedures in a safe and professional manner. Responsibilities Conduct thorough consultations with clients to understand their aesthetic goals and medical history. Perform a variety of aesthetic procedures, including but not limited to injectables (Botox, dermal fillers) and skin rejuvenation techniques. Develop tailored treatment plans that align with each client's individual needs and expectations. Monitor client progress and provide follow-up care to ensure optimal results. Maintain accurate and up-to-date client records in compliance with regulatory standards. Educate clients on post-treatment care and skincare regimens to enhance results. Collaborate with other healthcare professionals to ensure comprehensive patient care. Stay informed about the latest advancements in aesthetic medicine and participate in ongoing professional development. Skills Registered Nurse (RN) or Nurse Practitioner (NP) qualification with relevant license and NMC pin. Proven experience in aesthetic nursing or a related field is highly desirable. Strong knowledge of cosmetic procedures, products, and safety protocols. Excellent communication skills with the ability to build rapport with clients. Attention to detail and a keen eye for aesthetics are essential for success in this role. Ability to work independently as well as part of a collaborative team environment. Strong organisational skills and the ability to manage multiple tasks effectively. If you are passionate about aesthetics and committed to providing exceptional patient care, we invite you to apply for this exciting opportunity as an Aesthetic Nurse Practitioner. Job Types: Part-time, Freelance, Zero hours contract Pay: £150.00-£1,000.00 per day May start as 1 day a week/2 weeks and increase as candidate builds their portfolio Additional pay: Commission pay Day rate Benefits: Flexitime Schedule: Monday to Friday Weekend availability Work Location: In person Expected start date: 20/08/2025 Job Types: Freelance, Zero hours contract Pay: £100.00-£1,000.00 per day Work Location: In person Reference ID: AESTHETIC
Pique is one of London’s leading caterers with a production kitchen in Earlsfield and a popular café in Battersea. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. The role: • Day time, weekday role with occasional weekend day, • The ideal candidate will be responsible for preparing, cooking, and presenting high-quality dishes tailored to the specific needs of our clients., • We are looking for an all rounder who is confident in all areas of the kitchen, from baking to meat preparation., • We expect the candidate to have strong presentation skills and to be able to follow product specs accurately, • Culinary degree or equivalent training preferred., • Strong knowledge of food preparation techniques, flavours, and food presentation., • Experience with menu planning and creating dishes for large-scale events., • Excellent organisational skills to ensure smooth execution., • Ability to work under pressure in a fast-paced environment and meet deadlines., • Confidence with food safety regulations and best practices., • Exceptional attention to detail and creativity., • Strong communication skills Health & Safety Compliance: Ensure all food handling and preparation meets health and safety regulations, including allergen management and safe transportation of food. Level 2 or 3 food hygiene is mandatory.
Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are looking for a Floor Supervisor who is passionate about fresh food, expertly crafted cocktails, and creating meaningful connections with guests, while being part of a team committed to delivering exceptional service. How you'll drive the success: Fully support your management team on all aspects of the kitchen Ensure all our drinks and dishes are served to our specs and our team is fully trained Lead engaging and fun shifts, supporting teamwork across all departments Take pride in your restaurant and ensure everyone maintains impeccable cleanliness Work alongside your team to create a lively and welcoming atmosphere. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: 70% off food when dining at Wahaca with up to 3 friends £100 to celebrate your probation in Wahaca Up to £1000 through friend referrals Enhanced maternity, paternity, adoption pay Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: Free, nutritious meal every time you work, freshly made by our talented chefs Cycle to work scheme Support from our trained Mental Health First Aiders Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: Own development plan and clear career path Our very own Masterchef and Cocktail competitions Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'
We are looking for a talented and passionate Head Waiter/ Waitress to join the fantastic Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba as our new Head Waiter/Waitress and be part of redefining Italian hospitality with creativity and flair. As Head Waiter/Waitress you will be responsible for: • Leading in the front-of-house team, you'll supervise waitstaff, to ensure smooth operations and exceptional service., • You'll warmly welcome guests and maintain high customer satisfaction throughout their dining experience., • Overseeing order accuracy and timely service, you'll address customer concerns promptly and professionally, escalating issues as needed., • Training and coaching new staff to uphold service standards, you'll collaborate closely with kitchen and team members for seamless communication., • Monitoring service quality and promoting menu items, you'll contribute to revenue growth while ensuring compliance with health, safety, and food regulations. As Head Waiter/Waitress you will receive: • Up to £17.50 per hour, • Personalised coaching and progression planning, • Enjoy wines at cost price., • 29 days off, including bank holidays and your birthday!, • Regular gatherings and appreciation events., • 30% off our food menu., • Annual gifts for employment anniversaries., • Complimentary team meals. If you have what it takes to be a Head Waiter/ Waitress at Alba, then please apply now!
🚀 We're on the hunt for passionate Head Pizza Chefs to join our team in London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? up to £45k salary + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
We are looking for a talented and passionate Chef De Partie to join the fantastic Alba BOH team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us a Chef de Partie at Alba and be part of redefining Italian hospitality with creativity and flair. As Chef de Partie, your responsibilities will be: Assist in food preparation by chopping vegetables, preparing sauces, and assembling dishes. Support chefs in cooking tasks like sautéing, grilling, frying, and baking. Prepare mise en place and organize kitchen equipment before service. Maintain a clean, organized workstation and follow sanitation practices. Help with kitchen operations including restocking supplies, washing dishes, and cleaning. Collaborate closely with chefs and kitchen staff for smooth operations. Ensure compliance with health and safety regulations for a safe kitchen environment. As Chef de Partie, you will receive these Benefits & Rewards: Up to £37,440 per annum All overtime paid Personalised coaching and progression planning Enjoy wines at cost price. 29 days off, including bank holidays and your birthday! Regular gatherings and appreciation events. 30% off our food menu. Annual gifts for employment anniversaries. Complimentary team meals. If you have what it takes to be a Chef De Partie at Alba, then please apply now!
GAZETTE BRASSERIE GROUP We are currently recruiting a Supervisor for our Putney venue. You are full of energy, passionate, enthusiastic, loves hospitality and interaction with people so you are our candidate :) We are looking for committed and hands on individuals. Experience in management is essential for the role as you will have to assist the management team and support them with day to day duties. if you feel up for the challenge, you are more than welcome in our company, pop to the restaurant for a chat and may be plan the next step... Need to be eligible to work in UK Thank you
Pay: £13.85-£14.00 per hour Job description: About us We're on a mission to half the price of cooked food by any means necessary. Only apply if this is a mission you're on board with! Our first product ... Imagine if KFC and Itsu had a baby... ...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days! • Cheerful with customers, • Speedy with new skills (sushi rolling!),, • and a clean freak in the kitchen (not scared of a scrub).
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that good food shouldn’t cost the earth and aim to deliver our mission as sustainably as possible. That’s why our kitchen team are fundamental in achieving this and feel proud to do so. Whether you’re a seasoned pro or just starting out, we have opportunities for everyone that shares our passion for making and serving fresh food to perfection every time. What you will get: · FREE meal on shift PLUS 70% off food to share with 3 friends at all Wahaca after you pass your probation · Paid return flight to Mexico after 2 years - for everyone! · Our very own Masterchef competition · Join the fiesta at our annual summer party plus regular socials with your team · Celebrate your probation with £100 to spend at Wahaca with your favourites · Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years · Unlock bonuses up to £1,000 through training, development and referrals · Enhanced Maternity and Paternity pay · Free English lessons · Fantastic development opportunities across our brands and your own personal development plan · Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… · Prepare delicious fresh food in our lively kitchens across all sections · Set up and close down the kitchen with precision and pride · Maintain high standards of cleanliness and safety · Work as a team and have fun in the process! Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Ready to cook up a storm? Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’
PLS DO NOT APPLY IF YOU DO NOT HAVE CHILDCARE EXPERIENCE We are looking for a part time After School Club Assistant working 3 shifts per week in Winchmore Hill. Role includes: Safety: Ensuring children's safety at all times, including when setting up play areas and supervising children while they play Activities: Planning and setting up activities for children to participate in, such as games, reading, and interactive play Support: Building trust and supporting children to feel comfortable and settled, and listening to their needs and responding appropriately Communication: Meeting and greeting parents, and providing them with feedback on their child's time at the club, and communicating with parents daily on their child's activities Administration: Keeping records and ensuring that club procedures are implemented Meals: Preparing and serving meals, and supervising mealtimes Transportation: Ensuring the safe collection and transportation of children between classes and the club Must have 1 year experience & DBS check £12.50p/h
Works closely with directors and senior staff to shape and refine property management services. Supports strategic planning, performance goals, and long-term business growth. Engages landlords, tenants, and stakeholders to assess needs and gather feedback on service delivery, pricing, maintenance, and communication standards. Conducts regular market reviews to benchmark PREEM LIMITED’s services against competitors. Prepares reports and suggests innovations to boost competitiveness in the UK market. Oversees day-to-day property management operations, ensuring effective client account handling, high service levels, tenant satisfaction, and legal compliance. Recruits and trains junior sales staff. Leads onboarding and continuous training to ensure all team members understand procedures, legislation, and service standards. Produces internal reports and strategic proposals for leadership, focusing on service quality, compliance, occupancy, and business development opportunities. Stays up to date with property laws, maintenance technologies, and competitor offerings to enhance the company’s value and improve client retention.
£14.21 hourly rate paid monthly. The wage rate change based on the age. • Tips, • Free uniform, • Free meals during shift, • Pension scheme, • Progression and development plans, • Paid holiday, • Paid birthday off, • Team events, • Referral scheme bonus, • Friendly environment, • Close to local transport (bus, tube, DLR)
Head Chef – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
We are seeking a talented and passionate Sous Chef to join our dynamic kitchen team. The ideal candidate will play a crucial role in assisting the Head Chef in managing kitchen operations, ensuring the highest standards of food quality and safety. This position is perfect for an individual who thrives in a fast-paced environment and is eager to contribute to a collaborative culinary team. Responsibilities : • Assist the Head Chef in menu planning, food preparation, and presentation., • Supervise kitchen staff, providing guidance and support to ensure efficient workflow., • Ensure compliance with food safety regulations and maintain high standards of hygiene., • Oversee food production processes, ensuring consistency and quality in every dish., • Collaborate with team members to create innovative dishes that delight our guests., • Manage inventory levels and assist with ordering supplies as needed., • Train new kitchen staff on proper cooking techniques and safety protocols. Experience • Proven experience in a culinary role within a restaurant environment is essential., • Strong leadership skills with the ability to manage and motivate a team effectively., • In-depth knowledge of food safety practices and regulations., • Experience in food preparation techniques and kitchen management., • Excellent communication skills, both verbal and written, to liaise effectively with team members., • A passion for culinary arts and a desire to help create memorable dining experiences., • If you are ready to take your culinary career to the next level as a Sous Chef, we would love to hear from you!
Role - Food Bank Volunteer Overview We are seeking enthusiastic and dedicated Volunteers to join our team. This role is ideal for individuals looking to contribute positively to the community while gaining valuable experience and skills. Volunteers will play a crucial part in supporting our initiatives and helping us achieve our mission of collecting and delivering foods to those most in need in our community. Volunteers are required to deliver foods to local shelters, the homeless on the streets and visitors to our centre. Duties Assist with the planning and execution of community events and programmes. Engage with participants and provide support during activities. Help maintain a clean and organised environment before, during, and after events. Collaborate with staff and other volunteers to ensure smooth operations. Promote awareness of our organisation's goals and initiatives within the community. Provide feedback on activities to help improve future events. Requirements A genuine interest in community service and helping others. Strong communication skills, both verbal and written. Ability to work well within a team as well as independently. Flexibility in working hours, including evenings or weekends if required. Previous experience in volunteering or community service is advantageous but not essential. Basic organisational skills to assist with event planning and execution. Join us in making a difference in the community through your volunteer efforts.
We are looking for a Restaurant Manager The Role: As the Restaurant Manager, you will be responsible for overseeing all aspects of the restaurant's operations, ensuring smooth day-to-day running and a consistently high level of guest satisfaction. This hands-on leadership role requires a proactive approach and the ability to inspire and motivate a dedicated team. Key Responsibilities: Managing and mentoring the front-of-house and kitchen teams, including recruitment, training, and performance evaluations. Developing and implementing strategies to enhance customer satisfaction and build lasting guest relationships. Coordinating staff scheduling and rotas to optimise efficiency and ensure adequate coverage during peak periods. Overseeing inventory management, ordering supplies, and working with suppliers to maintain quality and cost-effectiveness. Ensuring strict adherence to food safety, hygiene, and licensing regulations, maintaining a safe and clean environment for both staff and guests. Planning and coordinating menu development alongside the Head Chef, considering seasonal ingredients and customer preferences. Analysing sales data and financial performance, identifying areas for improvement and implementing strategies to boost profitability. Handling customer enquiries and resolving complaints with a professional and empathetic approach. Collaborating with the marketing team to develop and execute promotional initiatives that align with the restaurant's brand identity. What is being looked for: Proven experience in a supervisory or management role within a high-volume restaurant or similar hospitality environment. Strong leadership skills with the ability to motivate, inspire, and develop a diverse team. Exceptional interpersonal and communication skills, both written and verbal, for effective interaction with staff, guests, and suppliers. Excellent organisational and time management abilities to manage multiple priorities in a fast-paced environment. A comprehensive understanding of restaurant operations, including food and beverage knowledge, inventory management, and financial control. Proficiency in restaurant management software and POS systems. Knowledge of food safety standards and regulations. A passion for hospitality and a commitment to delivering outstanding customer experiences. Flexibility to work evenings, weekends, and holidays as required. Benefits of Working with Us: Competitive salary. Opportunities for career progression and professional development within our growing hospitality group. A fun and dynamic work environment with a supportive team. Staff discounts on food and beverages. Complimentary meals on shift. Salary Offered £29,000 + The team looks forward to receiving your application!
Construction Project Manager – Full Time 📍 Location: London & Essex (with occasional UK-wide travel) 💷 Salary: £45,000 per annum 🕒 Contract Type: Full-time, Permanent 📅 Start Date: As soon as possible 🏢 Company: 123 Idea Ltd 📝 Job Summary 123 Idea Ltd is looking for an experienced and dependable Construction Project Manager to oversee our residential and commercial projects across London and Birmingham. This role requires a highly organised and motivated individual with a minimum of 2 years’ experience in a similar role. You’ll be responsible for managing all stages of the construction process — from planning and budgeting to site supervision and project completion. 🛠️ Key Responsibilities Manage day-to-day site operations and ensure project milestones are met Coordinate internal staff, subcontractors, consultants, and suppliers Develop and maintain project schedules, budgets, and risk assessments Ensure compliance with UK building regulations, health & safety, and company standards Conduct site inspections, identify risks or delays, and implement solutions Communicate effectively with clients, stakeholders, and regulatory bodies Deliver projects to a high standard, on time and within budget 🎓 Experience and Qualifications (Essential) Minimum 2 years’ experience in a construction project management or site management role Proven experience managing residential or commercial builds Strong understanding of construction methods, UK building regulations, and H&S practices Proficient in MS Project, Excel, or other project management tools Excellent leadership, organisational, and decision-making skills Degree, HND, or equivalent qualification in Construction Management, Civil Engineering, or related field Valid CSCS card and SMSTS or equivalent safety certification (preferred) Full UK driving licence ⭐ Desirable Experience on multi-site or mixed-use developments Familiarity with JCT or NEC contract administration Budget management experience over £1 million Knowledge of sustainable or modern methods of construction (MMC) First Aid at Work certificate Membership of CIOB, RICS, ICE, or another relevant body Experience liaising with local authorities and building control 🌟 What We Offer Competitive annual salary of £45,000 Involvement in diverse and growing UK-based construction projects Opportunities for professional growth and training Supportive team environment 28 days paid holiday (including bank holidays) Company pension scheme 📩 How to Apply To apply, please send your CV and a brief cover letter to 🏢 About 123 Idea LTD 123 Idea LTD is a London-based property development and construction company, specialising in delivering high-quality residential and commercial projects across the UK. With current sites in London and Birmingham, and more on the horizon, we are committed to building with integrity, excellence, and long-term value for communities.
We are looking for experienced Team members to join Atis and help us on our mission to create a London food company that is different from any other healthy food concept in town. Our team is made up of energetic and impassioned salad slingers who love what they do, and we think this makes us stand out from the rest of the crowd. What we are looking for: • At least a few months experience in a professional restaurant, ideally with a fast-paced, • it is more important to have the right attitude and get stuck in fast!, • A positive attitude and an ability to work well as part of a team, particularly when under pressure, • Friendly, unique and enthusiastic personalities, • A passion for creating good, healthy, food and a great people attitude, • A desire to succeed and push yourself within the business - People who want to grow their careers and learn more! Job Types: Full-time, Permanent Salary: £12.00 per hour Benefits: Discounted or free food Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday Supplemental pay types: Bonus scheme Ability to commute/relocate: Regent Street: reliably commute or plan to relocate before starting work (required) Reference ID: Team Member
Job Summary: We are seeking a detail-oriented and analytical IT Quality and Testing Professional to join our IT team. This role is responsible for ensuring the quality and functionality of software applications through the design and execution of test plans, identification of bugs, and collaboration with development teams to resolve issues. The ideal candidate will have strong problem-solving skills, an eye for detail, and a solid understanding of software testing methodologies. Key Responsibilities: Develop, document, and execute detailed test cases, test scripts, and test plans for various software applications. Perform functional, regression, integration, system, and user acceptance testing. Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure quality is built into the development process. Identify, log, and track defects using bug tracking tools (e.g., JIRA, Bugzilla). Conduct root cause analysis of defects and recommend solutions or preventative steps. Participate in sprint planning and reviews within Agile or other SDLC frameworks. Design and implement automated testing solutions (if applicable). Maintain documentation of testing processes and quality metrics. Support the release process through validation of build readiness and deployment testing. Computer Games Testing: Bachelor’s degree in Computer Science, Information Technology, or a related field. Proven experience in software quality assurance and testing. Strong knowledge of software QA methodologies, tools, and processes. Experience with both manual and automated testing techniques. Familiarity with testing tools such as Selenium, JUnit, TestNG, LoadRunner, or similar. Proficiency in test management tools (e.g., TestRail, Zephyr). Excellent analytical, problem-solving, and communication skills. Ability to work both independently and in a team-oriented, collaborative environment. Familiarity with Agile/Scrum development processes. Employment Type: Full-time Location: On-site / Hybrid / Remote (as per company policy)
Purchasing Consultant This role is to strategically manage inventory levels across the US and UK marketplaces, sourcing new suppliers and maintaining relationships with current suppliers. You will be experienced in procurement across various international markets and platforms and speak multiple languages, including, but not limited to, English, Mandarin, Hindi and Gujarati. Duties and Responsibilities: • Identifying stock levels and shortages, making plans for purchasing options., • Researching and identifying prospective suppliers and maintaining strong supplier relations., • Negotiating purchase terms and conditions., • Preparing and issuing purchase orders and agreements., • Monitoring supplier performance and resolving issues and concerns., • Inspecting and evaluating the quality of purchased items and resolving shortcomings., • Preparing reports and maintaining accurate inventory and procurement records., • Working hours per week – 37.5 Job Type: Full-time Pay: £38,700.00 per year Benefits: • Work from home Schedule: • Flexitime, • Monday to Friday Work Location: Remote
Job description Job Summary We are seeking a dedicated and passionate Deputy Nursery Manager to assist in room leading and overseeing the daily operations of our nursery. The ideal candidate will have a strong background in child care or early years education and experience working with children. This role requires excellent leadership skills, the ability to communicate effectively with staff and parents, and a commitment to providing high-quality childcare in a nurturing environment. Responsibilities Deliver high quality childcare to children aged 0-5, to be a key person and to room lead. Assist the manager in day-day operations of the nursery, ensuring compliance with relevant regulations and standards. Including covering managerial duties in the absence of the manager. Lead and support a team of childcare staff, fostering a positive and collaborative work environment. Develop and implement age-appropriate educational programmes/activity planning that promote children's development and learning. Communicate effectively with parents regarding their children's progress, behaviour, and any concerns that may arise. Drive initiatives to enhance the nursery's reputation within the community and attract new families. Maintain accurate records of children's attendance, development milestones, and any incidents that occur within the nursery. Ensure the nursery is a safe, clean, and stimulating environment for all children. Be responsible, alongside manager for safeguarding. Will be required to hold deputy safeguarding lead role. Training provided as necessary. Qualifications Minimum of 2 years Room leading experience or nursery deputy management role. A qualification in Early Years/Childcare at Level 3 and above is essential. Safeguarding lead experience is desired. SENCO experience is highly desirable. Strong leadership skills with the ability to manage a diverse team effectively. Excellent communication skills in English, both written and verbal. A genuine passion for childcare and early years education. Ability to drive initiatives that enhance the quality of care provided at the nursery. If you are an enthusiastic individual who meets these qualifications and is ready to make a positive impact on young lives, we encourage you to apply for this rewarding position as a Deputy Nursery Manager. Job Types: Full-time, Permanent Pay: £28,000.00-£29,000.00 per year Benefits: Employee discount Free parking Transport links Work Location: In person Application deadline: 26/07/2025
Location: Willesden Company: Ana nursing homecare limited Employment Type: Full-Time About Us: At Ana nursing, we are dedicated to providing exceptional care and support to our clients. Our team is passionate about making a difference in the lives of individuals and families, ensuring they receive the best services tailored to their needs. Position Overview: We are seeking a compassionate and organized Care Coordinator to join our dynamic team. In this role, you will be responsible for coordinating care plans, facilitating communication between clients, families, and healthcare providers, and ensuring that our clients receive the highest quality of care. Key Responsibilities: Develop and implement individualized care plans in collaboration with clients, families, and healthcare teams. Serve as the primary point of contact for clients and their families, addressing questions and concerns. Monitor clients’ progress and adjust care plans as necessary. Facilitate communication among healthcare providers, clients, and families to ensure continuity of care. Maintain accurate and up-to-date client records and documentation. Advocate for clients’ needs and preferences within the healthcare system. Organize and participate in team meetings to discuss client cases and best practices. Stay informed about community resources and services that can benefit clients. Qualifications: Bachelor’s degree in Nursing, Social Work, or a related field preferred. Previous experience in care coordination, case management, or healthcare settings. Strong interpersonal and communication skills. Excellent organizational and time management abilities. Compassionate and person-centre approach to care. Familiarity with healthcare regulations and standards. Proficient in using electronic health record (EHR) systems. What We Offer: Competitive salary. Supportive and collaborative work environment. The chance to make a meaningful impact in the lives of others
We’re on the hunt for a culture-savvy content creator who’s always online and two steps ahead of the algorithm. As our Content Creator & Strategist, you’ll be the force behind high-impact, share-worthy content that not only gets views—but builds community. You’ll lead the charge in creating standout visuals, capturing trends as they happen, and shaping a content strategy that converts engagement into brand loyalty. 🛠️ What You’ll Do: Concept, film, and edit engaging content for TikTok, Instagram, and beyond Translate trends into original, brand-relevant content Create high-quality visuals that grab attention and stop the scroll Own the content calendar—plan with intention and post with purpose Analyze performance and optimize content using insights and data 🎯 You Bring: Proven video editing and filming skills, especially for social-first platforms A deep understanding of meme culture, trends, and how platforms work A balance of creativity and strategy—you can brainstorm and execute Comfort working independently or collaborating with a team
🍽️ General Manager 📍 Tottenham, N15 💷 £37,000 – £42,500 per year 📆 Full-time | 40–45 hours/week ✨ LEAD ONE OF LONDON’S MOST EXCITING RESTAURANTS Backed by Beyoncé, catered for Burna Boy, loved by Vogue and more. We’re Chuku’s - the world’s first Nigerian tapas restaurant, named one of London’s Top 50 and the UK’s Top 100 Local Restaurants. Now we’re growing - and we want you to grow with us. 🌟 PERKS FOR YOU ✅ Private GP, access to free physio & counselling - your wellbeing matters ✅ Free meals & drinks every shift ✅ Friends & family discounts ✅ Birthday gift vouchers ✅ Inclusive, fun team socials - karaoke, paintballing & more ✅ Real say in shaping a fast-growing, award-winning brand 🤓 YOUR ROLE As GM, you’ll run our original site and lead both FOH & BOH. With a second site on the horizon, and further expansion plans, there’ll be future opportunities to grow with us as we expand. This is a hands-on leadership role where you’ll: • Lead and develop a high-performing team, • Spot opportunities to better our commercials, service and team - and act on them, • Own key metrics like labour %, spend per head & COGS and motivate our team to help us achieve them, • Foster an environment where genuine guest connections are made 🧠 YOU'LL BRING • GM or Assistant Manager experience in a fast-paced restaurant, • Strong people leadership + commercial mindset, • Confidence with KPIs, P&L, labour & cost control, • Calm under pressure, proactive and people-first, • Hungry to learn, grow & be part of something unique 🎉 ABOUT CHUKU’S We’re all about culture, community and cuisine. Founded by a brother-sister duo who opened their first permanent site just weeks before lockdown, we do things differently. We lead with heart and hustle hard - aiming to leave everyone who walks through who our doors feeling better than when they entered. ✨️ SOUND LIKE THE ROLE FOR YOU? Click apply! Shortlisted candidates will be invited to meet the founders and the team.
We are seeking a creative and detail-oriented New Products Developer to join our dynamic team. In this role, you will be responsible for researching, conceptualizing, developing, and launching innovative new products that align with market trends, customer needs, and company objectives. You'll work closely with cross-functional teams including marketing, R&D, production, and supply chain. You’ll be responsible for bringing fresh, exciting, and commercially viable menu items from concept to launch, working closely with operations, marketing, procurement, and franchise partners. Key Responsibilities: 1. Lead and manage the product development program, ensuring alignment with consumer demand and market trends., 2. Drive innovation and creativity in developing new products, with a focus on new trending products and new inovations., 3. Collaborate with cross-functional teams, including marketing, site operations, packaging development, nutrition, and regulatory teams, to deliver robust NPD solutions., 4. Conduct thorough financial and business analysis, including P&L management, pricing, and promotion recommendations., 5. Monitor and analyze external market performance and competitor activity, identifying risks and opportunities for actionable insights., 6. Manage EPD (flavor/variant extensions) innovation projects from concept to launch, including P&L ownership and stakeholder approvals., 7. Develop compelling launch plans and collaborate with sales teams to drive retailer sell-in., 8. Lead below-the-line (BTL) activities such as in-store and shopper marketing, pack design changes, and social media campaigns., 9. Contribute to the development of the annual Winning Plan and long-term brand strategy., 10. Build strong commercial plans in collaboration with sales, category, and commercial planning teams., 11. Establish strong connections with internal stakeholders, including finance, operations, packaging, and R&D teams, to ensure successful market delivery., 12. Manage consumer marketing spend effectively. Requirements: • Proven experience (2–5 years) in product development, ideally in [industry: e.g., food and beverage, cosmetics, tech]., • Strong project management and organizational skills., • Creative mindset with strong problem-solving abilities., • Excellent communication and collaboration skills., • Proficiency in product development tools and software (e.g., CAD, formulation platforms, project tracking tools). Preferred Qualifications: • Experience with sustainability and eco-conscious product development., • Familiarity with regulatory requirements in the relevant industry., • Knowledge of consumer behavior and market research techniques. Why Join Us? • Be part of an innovative, growth-driven company., • Work in a collaborative and supportive environment., • Opportunities for career development and advancement., • Competitive salary and benefits package. To Apply: Send your CV and a brief cover letter.
At Bake + Brew, we’re more than a bakery café — we’re a space that celebrates the craft of baking, exceptional coffee, matchas and vibrant hospitality. From flaky croissants to signature cakes, spuds and freshly baked sourdough, our products reflect our passion for quality and creativity. As we grow, we’re looking for a dynamic and driven Bakery Manager to lead our front and back-of-house teams, ensuring daily excellence and long-term development. The Role This is a hands-on management role where you will take ownership of the daily operations, people management, quality control, and customer experience. You’ll lead a team of bakers, baristas, and service staff, ensuring a smooth and efficient operation while maintaining Bake + Brew’s high standards. Key Responsibilities • Manage day-to-day operations of the bakery café, including opening/closing procedures, stock control, and rota planning., • Ensure the consistent quality of baked goods, presentation, and service., • Oversee production schedules, food safety, allergen compliance, and kitchen efficiency., • Train, develop, and motivate team members, creating a positive and performance-driven culture., • Monitor KPIs including labour cost, wastage, and customer satisfaction., • Support with seasonal menu planning and new product launches., • Handle customer feedback with professionalism, turning challenges into opportunities. What We’re Looking For • Minimum 2 years’ experience in a bakery, café, or food retail management role., • Strong leadership skills with a collaborative, can-do attitude., • Knowledge of baking and food production processes (you don’t need to be a baker, but must understand quality)., • Excellent communication, planning, and team-building abilities., • Familiarity with food safety, HACCP, allergen laws, and health & safety compliance., • Commercial acumen and experience managing budgets, rotas, and suppliers., • A love of good coffee, pastries, matchas and creating memorable customer experiences. What We Offer • Competitive salary based on experience Staff discounts on food, drink, and retail items • Opportunities for progression as we expand, • A creative and supportive working environment, • Training and development opportunities
About the Role: We are a UK-based entertainment company specializing in the production of large-scale concerts, particularly for Chinese artists and audiences. We are seeking a dynamic and bilingual Press Officer to lead media communications and public relations for our concerts and touring projects. The ideal candidate will be fluent in both Mandarin and English, with a passion for music, storytelling, and cross-cultural engagement. Key Responsibilities: Write and edit press releases, artist features, media kits, and performance-related articles in both English and Mandarin. Coordinate with Chinese and UK-based media outlets to secure press coverage, interviews, and event promotion. Manage the company’s public image across social media platforms (e.g., Weibo, WeChat, Xiaohongshu). Conduct research on trends in the live entertainment industry and develop strategic PR plans. Produce written content for various formats, including print publications, web copy, promotional video scripts, and tour brochures. Accompany artists and teams on international tours to provide on-site media support and content collection. Liaise with artists’ representatives, media agencies, production partners, and sponsors to ensure clear and consistent messaging. Who We’re Looking For: Skills & Qualifications: Native-level proficiency in Mandarin Chinese and English (both written and spoken). Excellent writing and editorial skills with the ability to tailor tone for media, promotional, and social formats. Strong interpersonal and communication skills; able to coordinate with diverse stakeholders across time zones and cultures. Deep familiarity with Chinese pop culture and the entertainment industry is highly desirable. Proficiency in social media management tools and digital publishing platforms. Experience: 1–3 years of experience in media, public relations, communications, journalism, or entertainment marketing. Prior experience working in live entertainment, concerts, or touring productions is a plus. Understanding of both UK and Chinese media environments and audience engagement strategies. Education: Bachelor’s degree in Communications, Journalism, Media, PR, or related fields. Candidates with strong portfolios or proven industry experience may be considered without formal qualifications.
Location: Wimbledon Employment Type: Full Time Salary: Competitive, based on experience Reports to: Director Start Date: As soon as possible About Us Harper Latter Architects Ltd is a design-led architectural practice with a strong reputation for high end luxury residential projects. We’re passionate about delivering thoughtful architecture, and as we grow, we’re looking for a highly organised, proactive Personal Assistant to support the Director and help keep the practice running smoothly. Role Overview You will act as the right hand to the Director, providing professional, administrative, and occasional personal support to help manage their time, priorities, and commitments. This is a varied and dynamic role ideal for someone who thrives in a fast-paced, creative environment. Key Responsibilities 🗂 Administrative Support Manage and maintain the Director’s diary and inbox Organise internal and external meetings, site visits, and travel Draft and format documents, reports, letters, and presentations Take minutes and manage action points from meetings Organise and maintain project files and documentation 📞 Communication & Liaison Act as the first point of contact for the Director Liaise with clients, consultants, planning officers, and suppliers Follow up on project deliverables and planning applications Prepare briefing notes, agendas, and supporting materials 📊 Practice Support Assist with invoicing, expenses, and basic financial admin Coordinate marketing activities and maintain the practice portfolio Update the practice website or social media (if applicable) Assist with office organisation and systems 🏠 Personal Assistance Manage personal appointments and family diary coordination (where needed) Book restaurants, travel, or personal events Handle personal errands or gift sourcing occasionally Skills & Attributes Excellent organisational and time management skills Discreet, reliable, and trustworthy Strong written and verbal communication Proactive and able to anticipate needs Comfortable working independently and under pressure Friendly, professional, and adaptable Experience Required Prior PA, EA, or senior admin experience (3+ years ideal) Experience in a design, architecture, property, or creative environment preferred Proficient with Microsoft Office, Google Workspace, and project tools Familiarity with planning processes, architectural documentation, or creative industries is a bonus What We Offer Flexible working hours and hybrid options Supportive, collaborative studio culture Exposure to a range of exciting architectural projects Opportunity to shape the role as the practice grows To Apply Please send your CV and a short cover letter. Let us know why you’re a great fit for this role and your availability
Job Title—Business support officer SOC Code - 3549 Job Description - The applicant will support strategic planning, coordinate business logistics, and ensure smooth cross-departmental operations. Key responsibilities include assisting senior management in implementing business strategies, analysing logistical workflows, and identifying improvements in supply chain and resource allocation. The role involves drafting reports and business plans, maintaining operational documentation, and conducting market research to support decision-making. The officer will coordinate the timely delivery of services, monitor performance standards, and liaise with third-party providers. Compliance with company policies and legal standards is essential. This position plays a critical role in driving process efficiencies and supporting both commercial and operational objectives across the organisation.
PIZZA CHEF / SOUS CHEF We’re on the lookout for a skilled and driven Pizza Chef to join our kitchen team and lead on the creation of authentic Roman-style pizzas. If you take pride in fresh ingredients, work at pace, and know how to build flavour and consistency into every dish — this is for you. The Role This is a full-time, hands-on role for a talented chef who knows pizza inside out but can also contribute to other dishes on the menu. You’ll work closely with the management team to maintain high standards, fast service, and a clean, efficient kitchen. What We’re Looking For A Roman-style pizza specialist who makes dough from scratch, knows fermentation, hydration ratios, stretching, and working fast under pressure Strong knife skills and experience with fresh seasonal produce Solid understanding of kitchen hygiene, EHO regulations, and daily/weekly cleaning procedures Confident in stock counting, dish costing, and working to GP targets Able to contribute to wider kitchen menu planning beyond pizza Experience in high-volume service and fast-paced environments Team player who can lead or follow, with a sense of urgency and precision Opportunity to work with a passionate, focused team in a growing venue Creative input into new dishes and menu evolution Start Date ASAP – we’re ready to hire and onboard the right person immediately.
Support Is Us is a dedicated and compassionate adult mental health supported accommodation provider. We offer a safe, supportive, and person-centred environment for adults aged 18+ living with mental health conditions. Our mission is to empower residents to regain independence, improve well-being, and move towards a more fulfilling and stable future. ⸻ Job Summary: We are seeking committed and empathetic Support Workers to join our growing team. You will play a vital role in providing day-to-day practical and emotional support to individuals with mental health needs. This includes supporting residents with their recovery goals, daily living tasks, and promoting positive mental health in a safe and respectful environment. ⸻ Key Responsibilities: • Build trusting, professional relationships with service users, • Support individuals in managing mental health and promoting independence, • Assist with daily living activities such as personal care, budgeting, medication prompts, and cooking, • Encourage and support engagement in social, educational, or work-related activities, • Monitor and record progress, updating care and support plans as needed, • Respond appropriately to risk, safeguarding concerns, or crisis situations, • Work collaboratively with professionals such as social workers, GPs, and mental health teams, • Experience working with adults with mental health conditions (preferred but not essential), • NVQ Level 3 in Health and Social Care (or willingness to work towards it), • A caring, resilient, and non-judgmental attitude, • Strong communication and teamwork skills, • Ability to work flexible hours, including weekends or nights, • Understanding of safeguarding and risk management
At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. Perks & Benefits: • progression within a fast-growing company, • Monday to Friday, • Permanent contract, • 24/7 Hotline providing free financial, legal, and personal advice, • 28 days' holiday per year, • 50% off across Scarpetta Restaurants, • A supportive, people-focussed culture, • Daily high quality and healthy employee lunches, • Unlimited coffee, • Employee referral bonus, • Great staff parties!, • Free financial and legal personal advice services Key Responsibilities: • Being part of the Management and help opening/closing the restaurant., • Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals., • Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels., • Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues., • Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies., • Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure., • A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it!, • Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management., • Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
Black Bear Burger is a serious contender for London’s best burger! Our mantra of ‘simple done well’ has won us many loyal customers and a big buzz online. It’s important to us for you to know we’re serious about burgers so all trial shifts get a burger and chips so you can taste what we're all about. About you -looking for part time (around 25hrs/wk)- -Available Monday, Tuesday, Wednesday- -Previous experience as a front of house team member, cashier or waiter- -Looking to join somewhere you can be proud of working- -Ability to work in a fast paced, high volume operation- About the role • operating the till and handing food to customers at our site in Markethalls Victoria, • helping with some light prep tasks such as filling sauce bottles, slicing burger buns, refilling containers with prepped food shift pattern: Monday 1100-2200, Tuesday 1100-2200, Wednesday 10-1700 We’re growing too, with new sites planned this year, and we’re looking to bring on board some great new people to grow with us. If this sounds like something that excites you get in touch!!
Head Chef Job Description About olimera: olimera means all-day and captures the essence of what life is all about: sharing quality time together all day, all year. We believe that good food makes people happy and brings them closer, cocktails too! Our ethos is to create an exciting and friendly neighbourhood destination for our customers to appreciate our fantastic menu inspired by modern Mediterranean flavours. All served in a stunning environment with a smile from the heart by our lovely team with an ambitious of creating a true all-day dining experience. We’re on the lookout for a fantastic Head Chef committed to helping us deliver this! Hours: Between Monday to Sunday 8am – 11pm. Location: 1 Eastbury Road, Northwood, HA6 3BG What we offer: We are really proud of the work our teams deliver and want you to feel valued and rewarded; A competitive starting salary package of up to £42k* + tronc. Great opportunities to progress and develop. Free staff food and drink whilst on shift and a 50% discount when off-shift. Company pension scheme and matched contributions. · Full training provided Duties and Responsibilities: To lead your team with all aspects of the launch and day to day running of the kitchen, including: -Motivating and developing your team to ensure they are fully trained and have all the knowledge they need to deliver amazing guest experiences. -Ensuring that kitchen staff adhere to quality, hygiene and cleanliness standards -Working with the General Manager and food development team to continue to develop an exceptional offering and drive performance. • Dealing with suppliers and ensuring that they supply quality goods. Managing the inventory and ordering stock as needed
About the job Job Description Placing orders for agreed materials and ensuring management of stocks Reducing wastage and minimising over/ understocks, in line with the Company policies Manage and stabilise prices Understand and work with the MRP system to create orders for production materials, plan production materials deliveries Manage and develop day to day relationships with the suppliers and internal teams Keep MRP system data cleaned and up to date Update relevant trackers and systems Communicate efficiently wit internal teams Develop in- depth knowledge for material category Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proficient user of all office packages particularly Excel 3 years experience as a Food Buyer Strong Interpersonal skills Strong problem-solving ability Strong organisational skills Confidence and experience in dealing with various stakeholders (both internal and external) at all levels Ability to work autonomously and in a demanding and fast-paced environment Hospitality of food manufacturing experience Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Purchasing Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
About Us At Mr Carpet, we pride ourselves on delivering high-quality flooring solutions to predominantly residential customers. Known for our craftsmanship, attention to detail, and outstanding customer service, we’ve built a reputation over 40 years which homeowners trust. As demand for our services continues to grow, we’re looking for a dedicated and personable Flooring Estimator to join our expanding team. This is not your typical desk job — as a Flooring Estimator at Mr Carpet, you’ll be out on the road, visiting customers in their homes and helping bring their flooring visions to life. You’ll be responsible for accurately measuring spaces, assessing project requirements, and preparing clear, detailed estimates. You'll work closely with both customers and our in-house sales team to ensure a smooth handover to our expert fitters — making sure every project starts on the right foot. Your new role: Travel to customer homes to measure flooring areas and assess installation needs Have an understanding and respectful approach to make customers feel relaxed and reassured in their homes. Have a respectful approach to Interpret customer preferences and provide advice on suitable flooring options Responsible for preparing a detailed and accurate flooring plan in a timely manner Carry out inspections of where we have identified a faulty floor or any other areas of concern Processing customer orders thoroughly and accurately where applicable. Accurately calculate materials, labour, and costs for each project Liaise with the sales team and fitting crews to ensure seamless project planning Requirements Previous experience in flooring, estimating, or a related trade Comfortable working in customers' homes with a professional, friendly attitude Strong measuring and maths skills with a keen eye for detail Excellent communication and customer service abilities Self-motivated and highly organised Full UK driving licence and a clean driving record Why Join Us? 30+ days annual leave Full Christmas closure Supportive team culture Opportunities for growth and advancement Bright Hr – Vouchers and discount codes for every day living
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
Post Title: Customer Success Support Specialist Business Unit: Customer Success Accountable to: Customer Success Support Manager Salary: £26,250 per annum Hours: 37.5 per week (Monday to Friday) Fully Remote Role within the UK Company Overview My Money Matters was founded in 2018 and started life providing UK public sector employers with an innovative pensions solution. We have been on an exponential growth journey ever since. We are now a financial wellbeing platform serving both the public and private sectors. Our mission is to become the category leader in helping employers improve the financial wellbeing of their people. To date, My Money Matters has grown to hundreds of thousands of users across the UK. We help people to improve their financial wellbeing through our retirement, learning, coaching, webinars, will writing and many other offerings. My Money Matters is a remote-first business that’s focused on being an employer of choice where people thrive. We are an award-winning team of 75 and the youngest business to win ‘Employer of the Year’ at the ‘Investors in People’ awards in 2023. We are also a Disability Confident Employer. Purpose To support the Customer Success team and Partners with administration to ensure processes run smoothly for all company products. Principal accountabilities and responsibilities to include • Working alongside the Customer Success team to achieve our strategic and operational priorities., • Developing and maintaining the administration processes and proactively suggest and introduce improvements to ensure efficiencies., • Support the Implementation Team with the preparation and management of the Partner transition list and processing in accordance with the required timelines., • Reporting and managing Partner and employee queries or issues associated with Providers and liaise directly with the Providers to address or resolve., • Preparation and management of the monthly new joiners’ files, in accordance with specific guidelines, maintaining attention to detail and ensuring deadlines are met., • Liaising with partners and external providers, developing and maintaining relationships to ensure a professional service is provided., • Processing and management of the monthly opt-in/opt-out process and listing schedule procedures within agreed timescales., • Monitor and report Partner statistics and invitation file performance and complete analytical requests as and when required., • Assist with the management and delivery of Payroll Reporting process, identifying and addressing discrepancies and coordinating amended reports., • Contributing to a safe and enjoyable environment where colleagues feel motivated and engaged to perform at their highest level., • Support the maintenance and updating of the CRM system with all contact notes to enable effective customer management and reporting. Skills and Requirements • Knowledge of the current Local Government Pension Scheme legislation, including Additional Voluntary Contributions., • Excellent written and verbal communication skills. Strong team player with a willingness to collaborate to achieve solutions., • Ability to prepare and format reports, daily records and process data., • Organised with a high attention to detail. Self-motivated and ability to prioritise busy workload in a fast-paced environment., • Good team player with a willingness to collaborate to achieve solutions. Flexible and willing to develop skills across different operational activities., • Competent computer skills including MS Office: Word, Excel, PowerPoint and Outlook. Qualifications and Experience • A Level standard or equivalent experience Benefits This a role that offers true satisfaction with the chance to help other people. We value each of our colleagues’ contribution and we offer benefits that cater to our colleagues’ mental, physical, and financial wellbeing. We know that we all want different things so there’s something for everyone. Here’s just a few things we offer: • £200 allowance to get your home office set up, • A generous holiday allowance of 25 days plus the day off for your birthday, • Contributory pension scheme (4% Employer, 5% Employee), with the option to top up your pension, • Affordable salary sacrifice benefits such as Cycle to Work, Home and Electronics, Gym Memberships Travel & Leisure, Lease Cars and much more, • Discounts and savings on shopping, travel, entertainment and more, • Access to our outstanding Employee Assistance Programme, • Access to Your Care and our own Wellbeing Hub, • Enhanced Family Friendly Pay, • Peer to Peer Recognition, • Quarterly socials and team events, • Significant training and development opportunities, • Volunteer day, • Annual leave purchase, • Health Cash Plan, • Enhanced Company Sick Pay, • Long Service Awards, • Group Life Insurance As we are a remote company, all of our interviews are being conducted online via Microsoft Teams. Please contact us on here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us, if we invite you to interview. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – improving financial lives for all workers in the UK. This is an outstanding opportunity for an ambitious and talented individual to make a significant, long-lasting contribution to a high-profile business, at a key point in its development. So why wait?
SCOPE & GENERAL PURPOSE OF JOB To supervise and manage a section of the kitchen to ensure that objectives are met in relation to all food prepared within the hotel. JOB SPECIFIC ACCOUNTABILITIES To maintain regular and effective communication within the team and at all levels Performance standards are clearly communicated to every individual and is understood Technical and personal standards are high Staff are proud to belong to the team and the section Staff movements, communication and coordination within the section is effective. Sous Chef is informed of changes in keeping with payroll schedules. A system is in place for requesting time-off and is understood by staff. Hours are monitored, and potential problems are raised with Sous Chef/ Head Chef. All staff receive high quality performance feedback Appropriate action is taken to deal will all levels of performance Trends are monitored and consulted with Sous Chef for a suitable response Confidence in the application of policies and procedures Staff issues are brought to the attention of the Sous Chef Daily meetings are attended, and information effectively passed on to the team. Staff are fully informed of changes in the kitchen and to the section. Training & Development To arrange induction and training of staff to meet the required standard of performance, ensuring that all training is recorded on individual training record sheets. To provide coaching to Commis Chef to develop confidence, knowledge and skills. To ensure that all staff are well-versed in legal requirements and established standards are maintained. Act as section trainer for Commis Chefs and Demi-Chef de Partie · Planned section induction is carried out for new starters · All staff hold a Basic Food Hygiene Certificate · Working with the Sous Chef, technical skills for different roles are identified and training needs analysis is carried out on a rolling basis Food Quality To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. To ensure that correct mis-en-place has been affected before service and that the staff are completely familiar with the production of dishes on the menu. To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel. Swabs and other required procedures are carried out according to company standards Best practice is adapted to suit the hotel’s operation Safe and hygienic working practices are demonstrated during every shift Action is taken swiftly to correct any observed contravention in health, safety or hygiene practices. Service is calm and organised Raw and high-risk roods are prepared separately Food preparation areas are cleaned prior to use, maintained during service and cleaned down according to set procedures and in-line with Health, Safety and Hygiene requirements. Waste is promptly removed from the food preparation area and disposed of appropriately Food is checked for quality and presentation before sending to the hot plate/ pass Food not for immediate consumption is stored in the correct manner at a safe temperature according to legal requirements Stock control Stock takes are accurate People are available to assist Preparation is done to assist Market list is used for ordering stock for the next day Receiving and storage areas are prepared ready for delivery Food items are checked for quality, expire date and temperature Random temperature checks are made of chilled and frozen good delivered Delivery packaging is removed and disposed of appropriately Storage areas are kept secure from unauthorised access Temperature checks are made according to a set schedule agreed with the Sous Chef/ Head Chef No out of date stock in storage areas Menu Development To assist in menu development Continuous development of menu items New ideas given to Sous Chef and Executive Sous Chef Takes an active interest in food trends GENERAL ACCOUNTABILITIES Health, Safety and Security Hygiene regulations are enforced, monitored and swift action is taken where shortfall is detected To ensure safe and careful handling of equipment to safeguard people and property particularly in areas of manual handling, use of knives and COSHH. Hazards are spotted and reported Equipment used are according to guidelines Accidents are reported