Senior customer success manager jobs in Manchester - Page 2Create job alerts

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Minimum of 3 years

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

General Manager (Business Development Manager) – Furnishing Fabrics. Hybrid: 2 days office / 3 days visiting customers & sales team. Looking for a commercially sharp, people-first General Manager to help take this thriving 7-figure business into the 8-figure future it deserves.

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

What You’ll Be Doing Customer Success & Account Management - Own and manage a portfolio of Mid-Enterprise customers across NA & LATAM - Support onboarding and renewal readiness - Contribute to Quarterly Business Reviews (QBRs): objectives, risks, adoption, and growth - Provide responsive support

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. You’ll act as

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager, Enterprise, Actimize. Senior Customer Success Manager.

A leading analytics and call-tracking service is seeking a Customer Success Manager to join their team in the Manchester area. The role involves managing a portfolio of customers, ensuring retention and service delivery, while contributing to the customer experience improvement.

We’re looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space. You’ll be responsible for turning Tier 2 and Tier 3 accounts into stable, long‑term par

A leading technology company is seeking a Customer Success Manager based in Greater London. Ideal candidates will have over 5 years of experience in customer success or account management, strong communication skills, and a proactive approach to problem-solving. In this role, you will nurture custom

We’re hiring a Finance Manager to take full ownership of the day-to-day finance function within a growing, PE-backed SaaS / tech business.

Pod Talent are excited to be working with a leading global scale-up business on a brand-new Senior Manager – Sales Operations & Order Management opportunity, based in Leeds. Key Responsibilities for the position of Senior Manager – Sales Operations & Order Management:. Skills & Experience Needed

Our Customer Success Manager understands our customer's business and their key requirements for success and is able to translate those into an actionable personalisation strategy, that is the foundation of our customer's success with the DY platform. Outstanding analytical and problem solving skills

A leading software provider in the UK is seeking a Success and Services Product Leader to manage and enhance their Customer Success Products portfolio. This hybrid role involves collaborating with various teams to ensure products deliver value to customers quickly while also leading a team of Succes

Engage customers’ senior decision makers to understand their evolving strategy for email security and to shape Success Planning informed by these goals. Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addre

Experience of defining and executing customer success strategies aligned with company goals. Demonstrable experience leading customer success or account management teams in a SaaS environment. Experience of building and scaling customer success processes and structures.

Work with assigned customers and Sales to build Customer Success Plans, establishing critical goals, or other key performance indicators to enable customers to achieve their goals. You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success t

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Act as a voice of

Senior Technical Customer Success Manager. We are looking for a Senior Technical CSM with a strong background in project controls, risk analysis, and/or complex construction schedules of major projects. Excellent relationship-building skills: You care deeply about delighting customers.

A leading SaaS company in Greater London is seeking a Customer Success Manager to enhance customer experience for Mid-Market clients. Candidates should have a proven track record in Customer Success within a B2B SaaS context, and exceptional relationship-building skills. This position provides benef

A charitable technology organization in London seeks a Customer Success Manager to pioneer customer success strategies and enhance the experience of charity partners and donors. The ideal candidate will have a background in customer-facing roles and excel in a fast-paced environment, with responsibi

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

A digital engineering consultancy in London seeks a Customer Success Manager to ensure exceptional service delivery for key clients. Candidates should have experience in financial services or SaaS, strong communication skills, and a proactive approach to developing a customer success team. The role

A leading retail technology provider is seeking a Customer Success Manager to ensure client satisfaction and drive adoption of their innovative solutions. The ideal candidate will have at least 2 years of experience in Customer Success or Account Management, with strong communication and relationshi

Customer Success Manager - London 2 days on-site - £50,000- £60,000 as a base bonus - reporting to the CEO. They are looking to hire their first Customer Success Manager into their business to then build out a team in the future. Drive customer adoption and retention by building success frameworks

If you're a Senior Project Manager, Programme Manager, Delivery Manager or Customer Success Specialist, with client-facing enterprise-level delivery experience, please apply for full details!. The role blends programme management, customer success, and commercial awareness, with real influence over

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A financial services technology firm is seeking a Customer Success Manager to manage client relationships post-implementation. Ideal candidates will have a strong background in financial services and direct experience in Customer Success or Account Management in B2B SaaS settings.

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

A technology company in Greater London is seeking an experienced Customer Success Manager to oversee the customer lifecycle and ensure measurable success with their platform.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and mitigate attrition. The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions

A progressive software company is looking for a Customer Success Manager in Greater London. Ideal candidates will have prior experience in customer success within a B2B SaaS environment, strong project management skills, and be highly organized. The role involves overseeing the entire customer lifec

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

The Customer Success team aims to provide exceptional personal service to our High Touch and Mid Touch B2B customers that will establish long-term, successful relationships with our partners, who will help us unlock tech industry opportunities for individuals worldwide. The Customer Success Manager

A high-growth developer tools platform in the UK is seeking a Customer Success Manager to enhance relationships with enterprise accounts in the finance sector.

A leading telecommunications company is seeking a Senior Manager for Customer Marketing to develop and implement customer propositions across broadband, TV, and mobile categories. Strong experience in telecommunications and customer insight analysis is essential. You will lead a team and ensure prop

The Senior Manager, Buyer Success - Community Focus will spearhead the development and execution of the 'Community' workstream in the Buyer Success team. As part of the global Buyer Success initiative, ensuring we are creating seamless experiences for our customers which spark joy and in turn drive

The Senior Travel Success Manager is responsible for the on‑going success and partnership of travel direct customers within the assigned client base. This position will serve as the partner and advocate working closely with the overall Customer Success team to ensure the highest levels of on‑goi

We’re looking for an experienced Senior Customer Success Manager on the Client Services team, who defines the ‘’farmer’’ mentality – someone who thrives on nurturing deep-rooted relationships and harvesting long-term value from a sophisticated book of business. Customer Success or Accoun

Issue Resolution and Customer Satisfaction: Take ownership of customer issues and drive them to resolution, minimising impact on the customer’s business. A passion for customer success and a desire to exceed expectations. Proven track record in customer success, account management, or a similar ro

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. With technical fluency and deep empathy, we guide teams through c

A leading analytics provider is seeking a Customer Success Manager to join their Manchester team. This role requires managing existing customers, ensuring high retention rates, and driving engagement to expand service offerings. This full-time position offers flexibility in location and is part of a